Anyone elses battery degrading already? - Google Pixel 2 Questions & Answers

I've only had my Pixel 2 since the end of March and at about 10% battery my phone will just shut off, and my USB C port is almost useless now the fast charger is the only charger that can charge the phone while it's on, and I have to hold the phone charger in a certain position to get it to charge like, if I had the phone for a year already I would understand this was just wear and tear but it's only been a couple of months ago

The Pixel 2 has a two year hardware warranty. Contact Google for assistance.
https://support.google.com/store/troubleshooter/3070579?hl=en#ts=7168940,7544604

AaronGavin said:
I've only had my Pixel 2 since the end of March and at about 10% battery my phone will just shut off, and my USB C port is almost useless now the fast charger is the only charger that can charge the phone while it's on, and I have to hold the phone charger in a certain position to get it to charge like, if I had the phone for a year already I would understand this was just wear and tear but it's only been a couple of months ago
Click to expand...
Click to collapse
For the USB port, check to see if there is some lint/dust in it and it doesn't let the cable to plug in fully. A month ago, I cleaned the port and it feels that the cable goes it more properly and firm.

That is really weird because my phone is actually working great and the battery backup is holding really good. Since you're under warranty better to get it checked.

Related

Battery uncertainty?

To all with your new toy, the beautiful Raphael. Ive got a couple of battery related question. Does the battery run out quickly? how long would a full charge last you and what type of usage are we talking about. I know its still early days and testing hasnt really been done, but my touch pro battery uncertainty is the only thing holding me back from breaking the bank.
Cheers
I'm getting about 2 days out of mine with light usage and push email enabled during business hours.
The user interface is a bit of a learning curve - may need tweaking a bit once the chefs get cooking!!!
From experience, it takes several charge / discharge cycles before you get the max out of a battery, even with Li Ion, however not as bad as the old NICAD's !
I am charging it throughout business day (day 3 now) with the USB cable whilst connected using Active Sync. This seems a slower charge as you would expect and by the time I leave the office it is fully charged. I have only charged it once from AC power and that was when I first got it.
I will charge it from the AC again over the weekend without any intermittent USB charge and let you know next week how well the battery lasts!
b0yce said:
I am charging it throughout business day (day 3 now) with the USB cable whilst connected using Active Sync. This seems a slower charge as you would expect and by the time I leave the office it is fully charged. I have only charged it once from AC power and that was when I first got it.
I will charge it from the AC again over the weekend without any intermittent USB charge and let you know next week how well the battery lasts!
Click to expand...
Click to collapse
USB charging will be slower - generally the max current from a USB hub is 500mA shared between each USB port. he mains power supply is rated at 1A.
Have you noticed the illuminated HTC log on the power supply?
ardsar said:
Have you noticed the illuminated HTC logo on the power supply?
Click to expand...
Click to collapse
Yes how cool is that! First thing I checked, because when charging it from AC and phone not switched on, I couldn't tell whether it was charging and then noticed the White Logo! Then later noticed the dial on the phone swirling round as well!
Mine doesn't seem to be lasting very long, I only got it about this time yesterday. I fully charged it before I even switched it on, by about 11PM last night I was getting battery low warnings, Charged it overnight and I was getting battery low warnings by about 12:30 this afternoon again It's now having its third charge in 24 hours!!!
Maybe I'm just using the damn thing too much!

[Q] My TF101 wont charge but it connects to the computer

Well I let it drain all the way one day by accident. Then when I tried to charge it with the stock cable and a non-stock brick it would take hours for it to charge fully. Also it did not charge while it was on and being used. It would have to be turned off for it to charge. So I quit on it and left it in the dust for 3 months. I then bought a new cable thinking that the cable was the problem (it was a 3.0 USB cable). it was also a fail. It charges slower than before. I dont know what the problem is. While it was on 3% battery I did a factory reset thinking that would fix it. It completed and still nothing. is it broken? Or am I doing something wrong?
help me please!
ThirdChime said:
Well I let it drain all the way one day by accident. Then when I tried to charge it with the stock cable and a non-stock brick it would take hours for it to charge fully. Also it did not charge while it was on and being used. It would have to be turned off for it to charge. So I quit on it and left it in the dust for 3 months. I then bought a new cable thinking that the cable was the problem (it was a 3.0 USB cable). it was also a fail. It charges slower than before. I dont know what the problem is. While it was on 3% battery I did a factory reset thinking that would fix it. It completed and still nothing. is it broken? Or am I doing something wrong?
help me please!
Click to expand...
Click to collapse
Turn it off. Connect to your PC's USB port for 6-8 hours. Put the ASUS charger in the fridge for 30 mins while pc charging. Then allow charger to warm up to room temp and plug into TF101 and it should charge.
Rumbleweed said:
Turn it off. Connect to your PC's USB port for 6-8 hours. Put the ASUS charger in the fridge for 30 mins while pc charging. Then allow charger to warm up to room temp and plug into TF101 and it should charge.
Click to expand...
Click to collapse
Thats not the problem. I have multiple back up chargers. I have two Samsung GS3 chager bricks. They charge perfectly. The cable is brand new. The tablet just wont charge quick after 3 months of battery being drained. IDK what to do... :crying:
I was told there is a switch on or near the battery for this problem, don't quote me on it, I am just repeating what I was told and have not tried it myself but if you have nothing left to try, it might be worth checking
ThirdChime said:
Thats not the problem. I have multiple back up chargers. I have two Samsung GS3 chager bricks. They charge perfectly. The cable is brand new. The tablet just wont charge quick after 3 months of battery being drained. IDK what to do... :crying:
Click to expand...
Click to collapse
I had the exact same problem, was hard to solve but it ended up not being tbr charger cable but the charger brick. Using a different brick for the tf doesn't work,. I bought this http://www.amazon.co.uk/gp/aw/d/B0081PVGZE/ref=mp_s_a_1?qid=1352114943&sr=8-1&pi=SL75
and never looked back, charges very quick as well.
Hope this helped.
Sent from my LT30p using xda premium
It seems A LOT of people have this problem with their charger on the Asus tablets. The problem is the power brick not supplying the required 15V to charge the tablet. It still supplies the usual 5V which makes it charge very slowly and ONLY when the screen is off or the whole device is turned off.
Anyway... either buy yourself another charger (those cheap ones on Ebay for $11 will do the trick) or make your own from a spare 12V power supply you got laying around the house and female USB cable end (like I did!).
ThirdChime said:
Well I let it drain all the way one day by accident. Then when I tried to charge it with the stock cable and a non-stock brick it would take hours for it to charge fully. Also it did not charge while it was on and being used. It would have to be turned off for it to charge. So I quit on it and left it in the dust for 3 months. I then bought a new cable thinking that the cable was the problem (it was a 3.0 USB cable). it was also a fail. It charges slower than before. I dont know what the problem is. While it was on 3% battery I did a factory reset thinking that would fix it. It completed and still nothing. is it broken? Or am I doing something wrong?
help me please!
Click to expand...
Click to collapse
I don't want to buy a charger that does not work. What is my best bet for buying a good US charger for my broken transformer.

Slow charging

Sometimes (no pattern) the note charges very very slowly: in 4 hours this morning, for example, has increased of only 15%.
You can tell cos the charger is not hot.
Is it a charger/cable/connector problem?
Do you see a little red "X" over the battery when this happens? i believe unless you use one of the Samsung chargers it won't charge at full speed but will still trickle charge slowly. I've also found that even with the Samsung charger when I used a really long USB cord I wasn't getting full speed charging, so a long or bad cord can be an issue.
tmagritte said:
Do you see a little red "X" over the battery when this happens? i believe unless you use one of the Samsung chargers it won't charge at full speed but will still trickle charge slowly. I've also found that even with the Samsung charger when I used a really long USB cord I wasn't getting full speed charging, so a long or bad cord can be an issue.
Click to expand...
Click to collapse
No red X, original cable and charger... To solve I have to unplug e replug couple of times
Same here
When I connect the Note 10.1 to my Computer or last time I tried to connect to car charger it gives a red cross. Why does this keep happening ??
My note 10.1 just started charging slowly noticeably.
I used an app called Galaxy Charging Current, and sure enough, the status shows that it is charging at 1amp, instead of the nominal 2amps.
This is on the original charger and cable.
I recommend everyone to check out the app called Galaxy Charging Current.
zylyz said:
When I connect the Note 10.1 to my Computer or last time I tried to connect to car charger it gives a red cross. Why does this keep happening ??
Click to expand...
Click to collapse
The red X is difefrent: you cannot charge the note 10.1 with a usb cable or in car with a 1 Amp adaptor, it needs 2
Opinion
My GT-N8000 from original ICS 4.0.4 until now using XXCMI2 DBT Deodexed sometimes too long for charging ( charge always at power off mode ). sometimes 5-6 hours and it still not full 100%. It'll be full 100% if unplug and replug again and wait at least 1 or 2 hours. after long time experiment, My conclusion when charge at power off from 35% or below, It will be 5-6 hours charge and not full but charge at 60% power off mode charge it will be full 100% charged just 2-3 hours. that's very strange. at power on never got this problem, always 100% full.
All accessories, charger and cable data were original.
Any Opinion???
Thanks
pikwan80 said:
My GT-N8000 from original ICS 4.0.4 until now using XXCMI2 DBT Deodexed sometimes too long for charging ( charge always at power off mode ). sometimes 5-6 hours and it still not full 100%. It'll be full 100% if unplug and replug again and wait at least 1 or 2 hours. after long time experiment, My conclusion when charge at power off from 35% or below, It will be 5-6 hours charge and not full but charge at 60% power off mode charge it will be full 100% charged just 2-3 hours. that's very strange. at power on never got this problem, always 100% full.
All accessories, charger and cable data were original.
Any Opinion???
Thanks
Click to expand...
Click to collapse
could be the ROM you are using. Did this happen when you were stock? I know on my HTC one there were a few roms that I would have to plug the USB in three of four times just to get it to work correctly. Then I changed roms and BOOM works perfect again.
@Tiltmfc
For Me that happen on stock ROM too, coz when I purchase this N8000 at special price on 1st day launch in Indonesia, I must wait until root feature available at least 2-3 month and I always charge at OFF condition and almost rare at ON mode. at official ICS at OFF always like this, real real long to be fully charged when start charge at 30% and Don't know when reach 100% if I don't unplug the charger cable at least once.
pikwan80 said:
For Me that happen on stock ROM too, coz when I purchase this N8000 at special price on 1st day launch in Indonesia, I must wait until root feature available at least 2-3 month and I always charge at OFF condition and almost rare at ON mode. at official ICS at OFF always like this, real real long to be fully charged when start charge at 30% and Don't know when reach 100% if I don't unplug the charger cable at least once.
Click to expand...
Click to collapse
I had the same problem previously. Solved by getting a new charger (whole set including the cable)! One hour charging = >15% increase
Cool
Wow Cool, maybe charger problem. For Now I've never charge my N8000 below 60% at OFF Mode. always taking 3 hours charging time to 100%.
Thanks for sharing.
Yep I'd agree that it sounds like your charger or wire is on its way out. I had a similar issue with my S3, changed charger - problem fixed
Samsung 10.1 Note N8000 charging slow
I have one from early 2013. The issue is that during the charging process, sediments get deposited both on the plug and the socket. This over a period of time reduces the contact between male and female parts contributing to slow charging.
In a post, some one mentioned that his friends charger worked on his tablet and his charger did the job for his friend. Some one was able to fix the issue with a new charger. The fact is, any change that reduces the sedimentary issue thus enhancing contact will work better.
I took an obsolete tooth brush cleaned the plug and then held the phone's socket down while cleaning that as well. Vila, my charging speed has improved.
Samsung had a proprietary cable for 2013 and later they replaced it with micro USB in 2014. The sediment issue is not as pronounced as in other mobiles which use different cable type. In N8000, the current in DC o/p is also high at 2A which may be causing this problem.

xperia XZ charging problem

Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.
I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.
Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the "low charge" symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.
Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.
Any ideas? Thank you.
2 Pics of battery app:
imgur.com/a/YnNtp
pick up an original sony charging cable - no idea why it makes such a difference, but.........
Hi, thanks for the reply, I bought a sony charger but it's still the same, drawing about 50-300 milliamps from wall charger, not recognised by PC and takes 10 secs exactly for the phone to recognise it's being charged. It's just odd how it stopped charging before the "fix", now the new flex lets it charge slowly. Can a battery problem cause this? It still holds its charge well. Maybe this problem is recognisable by some phone repair experts around here? any ideas?
Thanks
Noticed the phone only draws charge from a 3amp charger, anything less isn't recognized. And the power drawn from a 3amp can be 30-1000ma but averages around 300 ma. Can anybody point me to a hardware forum maybe? I can't find any, i guess it need taking to a phone expert but it's gonna end up costing more than its worth with the stuff i have done already.
Aukey Quickcharge 3.0 is working fine. It is cheap too.
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
dibdin said:
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
Click to expand...
Click to collapse
Buy a UCH20
Sent from my F5321 using XDA-Developers Legacy app
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
I have exactly same problem with you
I am about to buy a new charger, yet I saw your post
At first I thought it was the cable. Then my cable work normal with other phone. So does my charger, it connect perfectly with other phone (xperia xz premium and xiaomi mi5)
It seems that our phoneis the only one who can'y charge normally.
I am quite depressed, also looking for solution. Mind if you share if you have succedeed? Thanks before
---------- Post added at 01:44 AM ---------- Previous post was at 01:25 AM ----------
Try plug in and plug out. My phone sometimes charge a normaxl. But need a lot of effort
Solved
Use the the detect usb in the notification keys before connecting the charger,, this will solve the fast recharging issues
Did you solved problem? I have same issue. Changed battery, usb-flex, no luck
Hi,
I have bought an used XZ.
The owner sold me this phone because he need new battery. I have replaced the old one after a week of test. The old battery works only for 6/10h and drain totally during night even if the phone is turned off. The new one have the same problem. I try to solve with an other battery, and nothing same problem. 12h of standby, after is totally drained. The strange thing is that I have the same battery life even when the phone is turned off, but not only this. If the phone is in 0% he charge without problem. If we have any % of battery I need to connect and disconnect the charger from a wall plug many and many times before he start charging. Phone give me the charge icon for a second and after nothing until I disconnect the charger from a wall plug(I have tested different charger and cable). During my investigation I have found that this phone results every time a little bit hot even if turned off. I have try to disconnect all is possibile, but the heat is from CPU! Now I know that this is the cause of fast discharging in all conditions.
Now I need to know if anyone with a "normal" unit feel the phone heat while turned off and while is on wich temperature have. Mine is every time on 34/35° in standby. Let me know,
thanks
i have same problem . sony xperia xz and sony corp is very very Rubbish
Hi Guys,
I found a way to charge my Xperia XZ with the same loop problem.
Try to push upper volume pad together with power button and plug in the charging cable.
Hold the buttons for 3-5 minutes - you will feel vibrating signals like 3 short and 1 long.
so hold it and then simply leave it for a several minutes and it should start to accept the charge.
Alex Kutikhin
Yes - I had this problem...fixed it by holding in POWER UP and OFF button for 120 seconds.
Do not let go...you will feel vibration (1 short, 3 short). Keep holding for 120 seconds.
Device should now be powered down. Plug in charger cable and leave device off until 100% charged.
Still no fix for the original post’s problem? Having the exact issue with my xzs right now.
lstic said:
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
Click to expand...
Click to collapse
Thanks for the hint...
Old Thread, I know, but I encountered this issue today on an Sony X compact - F5321. Fixed it and want to report back for the next guy.
Same symptoms, noticed first a slow charge, phone was drawing low current and only responding to cable after 10 seconds of plugging in. I than checked for data connection, couldn’t get any. Opened it changed the USB port - BINGO - that fixed the issue, everything working nice.
TLTR: no Solution in Software, it’s a faulty USB-port. change it.
Have a nice day.

Anyones Charging Brick Break?

Charging brick/adapter, whatever, stopped working on Sunday. Plugged my phone in with 50% and about an hour later it was at 50%. WTF, unplugged it plugged it back in, charging light is on and it says charging. 15 minutes later, it still doesn't say charging rapidly, and it's still at 50%. GRRRRRRRR I rebooted the phone, nothin. I do a hard boot, still nothin. I grabbed my old 10 charging brick, and it starts charging normal. It worked fine with the 10 brick.
Contacted HTC, and they told me they don't have any power adapters yet since the phone is so new. I'm on my own. I escalated and got a support ticket number.
Anyone know of a power brick from amazon or something that will quick charge this thing? I can't commandeer the 10 charger, that phone is being used by another family member now.
You can buy any QC3 enabled Charger. Output should be 2.4A.
Anker, trusty source. Or buy an HTC QC adapter from Amazon.
Seems it might be the phone now, the U12+ charger is working again.
Its hit or miss when it just decides to not actually charge. If this keeps up I'll be returning this thing
maybe dirt in the connector?

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