Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.
I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.
Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the "low charge" symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.
Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.
Any ideas? Thank you.
2 Pics of battery app:
imgur.com/a/YnNtp
pick up an original sony charging cable - no idea why it makes such a difference, but.........
Hi, thanks for the reply, I bought a sony charger but it's still the same, drawing about 50-300 milliamps from wall charger, not recognised by PC and takes 10 secs exactly for the phone to recognise it's being charged. It's just odd how it stopped charging before the "fix", now the new flex lets it charge slowly. Can a battery problem cause this? It still holds its charge well. Maybe this problem is recognisable by some phone repair experts around here? any ideas?
Thanks
Noticed the phone only draws charge from a 3amp charger, anything less isn't recognized. And the power drawn from a 3amp can be 30-1000ma but averages around 300 ma. Can anybody point me to a hardware forum maybe? I can't find any, i guess it need taking to a phone expert but it's gonna end up costing more than its worth with the stuff i have done already.
Aukey Quickcharge 3.0 is working fine. It is cheap too.
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
dibdin said:
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
Click to expand...
Click to collapse
Buy a UCH20
Sent from my F5321 using XDA-Developers Legacy app
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
I have exactly same problem with you
I am about to buy a new charger, yet I saw your post
At first I thought it was the cable. Then my cable work normal with other phone. So does my charger, it connect perfectly with other phone (xperia xz premium and xiaomi mi5)
It seems that our phoneis the only one who can'y charge normally.
I am quite depressed, also looking for solution. Mind if you share if you have succedeed? Thanks before
---------- Post added at 01:44 AM ---------- Previous post was at 01:25 AM ----------
Try plug in and plug out. My phone sometimes charge a normaxl. But need a lot of effort
Solved
Use the the detect usb in the notification keys before connecting the charger,, this will solve the fast recharging issues
Did you solved problem? I have same issue. Changed battery, usb-flex, no luck
Hi,
I have bought an used XZ.
The owner sold me this phone because he need new battery. I have replaced the old one after a week of test. The old battery works only for 6/10h and drain totally during night even if the phone is turned off. The new one have the same problem. I try to solve with an other battery, and nothing same problem. 12h of standby, after is totally drained. The strange thing is that I have the same battery life even when the phone is turned off, but not only this. If the phone is in 0% he charge without problem. If we have any % of battery I need to connect and disconnect the charger from a wall plug many and many times before he start charging. Phone give me the charge icon for a second and after nothing until I disconnect the charger from a wall plug(I have tested different charger and cable). During my investigation I have found that this phone results every time a little bit hot even if turned off. I have try to disconnect all is possibile, but the heat is from CPU! Now I know that this is the cause of fast discharging in all conditions.
Now I need to know if anyone with a "normal" unit feel the phone heat while turned off and while is on wich temperature have. Mine is every time on 34/35° in standby. Let me know,
thanks
i have same problem . sony xperia xz and sony corp is very very Rubbish
Hi Guys,
I found a way to charge my Xperia XZ with the same loop problem.
Try to push upper volume pad together with power button and plug in the charging cable.
Hold the buttons for 3-5 minutes - you will feel vibrating signals like 3 short and 1 long.
so hold it and then simply leave it for a several minutes and it should start to accept the charge.
Alex Kutikhin
Yes - I had this problem...fixed it by holding in POWER UP and OFF button for 120 seconds.
Do not let go...you will feel vibration (1 short, 3 short). Keep holding for 120 seconds.
Device should now be powered down. Plug in charger cable and leave device off until 100% charged.
Still no fix for the original post’s problem? Having the exact issue with my xzs right now.
lstic said:
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
Click to expand...
Click to collapse
Thanks for the hint...
Old Thread, I know, but I encountered this issue today on an Sony X compact - F5321. Fixed it and want to report back for the next guy.
Same symptoms, noticed first a slow charge, phone was drawing low current and only responding to cable after 10 seconds of plugging in. I than checked for data connection, couldn’t get any. Opened it changed the USB port - BINGO - that fixed the issue, everything working nice.
TLTR: no Solution in Software, it’s a faulty USB-port. change it.
Have a nice day.
Related
Today my Triumph seemed to be draining the battery faster than normal, though I was also making a lot more calls than normal. I have a cable plugged into my PC at work which I plugged into my phone but the driver install window didn't pop up like it normally does and my PC's network connection got very slow. I unplugged it and my PC connection was fine again. I left my phone unplugged for the most part after that though I did plug it in once or twice. I don't think it was ever truly recognized by my PC at work today (it has worked before) though I'm not certain.
When I was about to go home I noticed my phone was off. I knew it was low on battery so I assumed that it had turned off due to low battery. It couldn't have been off any more than 30-60 minutes. I didn't think it should have turned off already for low battery yet though.
I plugged it into my car charger and my phone refused to turn on. About 20 minutes later i unplugged my phone and the red charging light was still on. I had to pull the battery. I then turned on my phone and it was working, but low on battery.
About 45 minutes later I drove home with my phone plugged in, but I didn't check to see if the charging light was on. The phone was still on. When I got home I tried plugging in the phone and I noticed that it was not charging. It still isn't. I have tried the following:
Restarting phone
Plug in while it is turned off (charge light comes on but not charging animation, must pull battery for light to go off. phone will not start while plugged in or charge light is on)
Try plugging into computer rather than wall
Try car charger
Swap battery to stock battery (I use an Anker battery rather than the stock. I haven't used my stock battery for a few weeks to a month. It should have been fully charged but only had less than 50%) and try everything again with same results
Right now I have my Anker battery in which was nearly dead (below 10%) plugged into the wall with it off hoping it will charge. My phone is mostly stock other than I rooted it using the b_randon14's method, installed b_randon14's tweak mod, and flashed in the Sprint PRL using a method from howard forums with the 60681 version. I had links but had to remove them due to not previously posting on this forum.
I noticed the usb cable is not solid in the prot on my phone, but it never was and doesn't seem any different. For example I can move the cable back and forth a little bit while plugged in. It remains plugged in when I do this and while the phone is off it knows it is plugged in obviously. Any ideas?
Ok... I left it plugged in while off for an hour then it started working... very odd. Nevermind then I guess, lol.
Saw this thread, was going to suggest that. Your issue seems to be one that happens across all sorts of devices that have rechargeable batteries, even Android phones (and especially $&!t MP3 players that you'll find at K-Mart). I once made the mistake of buying a $30 MP3 player that refused to turn on once its battery dropped to a certain level. Twice. From K-Mart, of course.
Thank goodness for returns.
I am still having issues and it is really frustrating. Sometimes it will charge when on, some times it won't. The only thing I think MIGHT be common between when it does and doesn't work is how much battery is left. I think it might work more often when the battery is closer to a full charge. What I often do is plug in the phone, shut it off, it will charge but charging animation isn't there and I cannot turn it on until the charging animation shows up. I think it only shows up when the phone is fully charge or close to it (I've only ever seen it when it is fully charged).
Unfortunately I don't have a lot of concrete information on this as i haven't had much time to troubleshoot and verify any of my suspicions. I do know that USB Debugging has nothing to do with it and clearing my battery statistics didn't have any affect either. This issue is very frustrating and I believe are all software based, not hardware.
Any ideas or pointers?
Out of curiosity, have tried a different USB cable? I know that you talked about switching chargers, and I couldn't tell if this was just the base unit and you plugged the same cable in or, if it was a completely different charger and cable.
I have a wall charger with a usb cable at my office, a wall charger with a (different) usb cable at my house, and a car charger with its own non detachable usb cable. All have the same issue.
My nexus 5 went to 0% battery one night and died. I tried charging it with 4 different chargers, some with usb some outlet and a wireless charger to no avail. I then purchased 2 new batteries and the phone was able to turn on with the replacement ones. However they would not charge. On the battery status screen it would go from saying Charging (on AC or USB depending on how i was trying to charge it) for 5~ seconds to saying Not Charging. The charging icon was still on the little toolbar battery icon but it would not charge. So those two new batteries are dead :good:. So I thought maybe software issue, I had enough juice to get in the bootloader and flash back to 4.4.4 which would still not allow it to charge. Then I started flashing to other versions and eventually back to 5.1.1 to no avail. I replaced the charging port with one from my brothers nexus 5 and it still would not work. My battery and charging port worked in his phone however.
Now I don't know what to do! This is the first phone I've really had to research about bootloaders and roms and stuff so I'm fresh.
TL;DR: Phone goes from charging for 5 sec to not charge with different software versions (4.4.4, 5.1.1 +more), with many different chargers (including one that came with phone), with new battery and new charging port.
Thanks.
Mine did that with a new battery also. The new battery was a dud--I contacted the seller, who sent me another battery, and that one does charge.
Telyx said:
Mine did that with a new battery also. The new battery was a dud--I contacted the seller, who sent me another battery, and that one does charge.
Click to expand...
Click to collapse
I've tried 3 different batteries including my brothers nexus 5 battery which charges in his phone so I am confident its not a battery issue now.
bump
bump
bump
if the actual USB port is working on ur brother's and so is the battery, i am afraid then u have a bad Motherboard...
theres a Texas Instruments BQ24192 I2C controller chip, that is what regulates charging, such as voltage, etc...
if it doesnt even respond to wireless charging, that may be bad https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016#s53734
that would be my guess....
Well technically it responds to it but it only lasts for a few seconds. Wireless charging and wired charging get a response from the phone by changing it to say charging on ac or usb or whatever but it just goes back to saying not charging after ~5 seconds. Is this still a bad mother board you think? Is it worth it to try and purchase a motherboard or just get a new phone?
Any solution for this? Came later but did come to this problem.
Alright, so here is a fun issue to deal with. My notepro has always been a little slow to charge, but most of them are. However, its gotten very bad.
I have had issues with screen flicker and a little heat issues and some other small things off an on. So, fed up with it, a few days ago I rooted the tablet. It worked fine. Then I tried to install a new kernel and rom that was getting good reviews. However, when i did this, I couldnt get past the boot screen. Several reinstalls of stock and customer kernels later, my tablet started flashing and eventually died. When it was plugged in, it would show the battery icon with a circle in the middle but then die. Several tries to fix only seemed to solidify the tablet's fate.
However, yesterday I gave it another shot. I assumes the tablet had heated up and made the solder loose, so after a while it was solid again. It started charging, and after reinstalling stock rooted rom and stock kernel repeatedly, it was working again. I then installed the rom and kernel I was trying to before (I had to have a custome kernel to be able to control voltage for the screen flickering issue).
Now it is actually working. All functions are working, and oddly enough I am not seeing any screen flickering.
Only one real problem remains. Battery charging. The battery is charging so slowly that when the tablet is turned on, it doesnt charge at all, it creates a stalemate between charging and draining. It also drains pretty quick. The power drops about 5% in about 5-10 minutes of full screen brightness use (I was testing it this way to try and see if it would flicker again.
Its been charging for about an hour now, and only gone up 5%.
I have tried a couple cords and different bricks, but to no avail.
There are some thoughts, I am wondering if the tablet is only drawing power as if charging from usb, so only around 0.5a instead of 2.4a or so . I am also wondering if there is still a hardware issue.
I do not think it is the rom or the kernel, as this issue was happening as well after I got the tablet working again on stock but before I tried isntalling the rom/kernel again.
Any suggestions? I would be very appreciative.
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
If you are using usb cord not usb3 cord it will charge very little when using tablet . Mine will charge when off and below 25% to full in 7 or 8 hrs overnight.
Sent from my SPH-L300 using XDA Free mobile app
Could be a bad charging port dock/flex cable. These are actually pretty easy to replace and can be found on Amazon. I had to replace one on mine. Try searching for a usb charging port dock flex cable for samsung galaxy note pro. That will cause the issues you are seeing. However the screen flickering sounds like a voltage issue caused by a cracked solder pin from the battery connection to the board. Which is very common on these and hard to see without an electronics magnafication glass. You could try taking the back off and pressing the battery connection firmly while plugging in your tablet and powering it one to see what happens. Either way sounds like a hardware issue.
snifferno said:
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
Click to expand...
Click to collapse
Ok Guys, had the same problem with my 12.2 samsung tab pro, changed usb chargers, cables etc.
Found that the connector on the tablet itself (female) did not made good contack with the male usb.
So i simply , very careful, with a pair o pliers closed both tips on the usb conector, so the cable enters more tight. And voila, the usb amp meter i had showed a rate of charge from .33 amp , jumped to 1.73 witch is more than enough to charge and use tablet at the same time.
You need to do this at the end of the cable that plugs on the tablet, that is kind of double, maybe a e.0 usb or something like that. Make sure to close both tips. You want a tight connection
These past few days a strange thing has been happening to my phone while charging. First off let me state the type of charger I am using this is the one:
http://www.amazon.com/Tenergy-Charg...F8&qid=1459750097&sr=8-8&keywords=quickcharge
Now when I charge my xperia z5 overnight it never fully charges. It charges so slow and stops at 66% or so however when I turn off my phone it charges properly. The charger I use has a blue light on when plugged in however when you connect a quick-charge enabled device it turns green. I noticed it no longer turns green with my Z5 however when I plug in my Xperia Z2 tablet it goes green straight away so the problem is not with the charger.
When I restart the Z5 while the charger is plugged in the light changes to green however when the phone is fully rebooted it is not charging and when I plug unplug the charger the light goes to blue and the slow charging. I tired going into safe mode and that did not change anything. I really need help with this as this is a new phone and this issue is frustrating I even cleaned the charging area with alchohol with no results
You didn't post your results with the stock charger,
What happened?
Sent from my E6653 using Tapatalk
you might have a faulty battery try to RMA it
In my experience I would never say "The problem is not with xxx" just because another device works with xxx. That is the equivalent of saying just because your freezer works on such and such power outlet It does not when plugged into another outlet but the plug fits both outlets and your kettle works in the other outlet so the problem isn't the outlet. There is this thing called electricity and amperage it's not as simple as that the only thing you're doing wrong is presuming that output is the same on both outlets which may not be the case.
Anyway as stupid as my analogy was this is exactly what you are doing with your charging issue. Before calling foul on the device we need to know what happens when you use an official charger and official quick charger. For reasons of warranty you want to be sure they also do not work otherwise you will end up fitting the bill for a non fault when if do send it back for RMA.
Hi guys,
I haven't been able to charge my phone properly for a while - after reset when I plug in the original charger, it charges fast, when I unplug it and plug it back in, it charges slowly. When I unplug it again, it still shows the charging icon forever but it won't charge when plugged in. Factory reset doesn't help. The phone also randomly shows the USB moisture message even though it never got wet. Changing cables and power sources doesn't help.
Build MHA-L29 8.0.0.375(C636)
Thanks for any ideas!
Blow out the USB charging port on the phone. Also, use a toothpick to GENTLY clean out the port of lint and dirt.
And use app that tracks your charging speed. Try ampere In playstore.
robogo1982 said:
Blow out the USB charging port on the phone. Also, use a toothpick to GENTLY clean out the port of lint and dirt.
Click to expand...
Click to collapse
Thanks for the reply. I tried that already. Is it possibly a battery issue? I wouldn't mind replacing the battery, which is cheap rather than replacing the phone because of such nuisance.
weyrulez said:
And use app that tracks your charging speed. Try ampere In playstore.
Click to expand...
Click to collapse
Thanks, good idea.
Ampere clocks in at -250 mA after reset. Goes to around 1800 when plugged in to a third party charger, which drops to around 300 mA when unplugged (phone indicates that it is charging). After reconnecting it goes up to 1000 mA. I don't have my Huawei charger at work but it's similar - at first plug in it charges fast, after reconnecting it switches to the slow mode.
You should use your original charger. And see if supercharge is working. If not. Give it a shot in a service center. Theyll fix your phone for free if you still have warranty.
weyrulez said:
You should use your original charger. And see if supercharge is working. If not. Give it a shot in a service center. Theyll fix your phone for free if you still have warranty.
Click to expand...
Click to collapse
I'll try that tonight, thanks. Unfortunately no warranty but I'll see what I can do.
domi_niku said:
Thanks for the reply. I tried that already. Is it possibly a battery issue? I wouldn't mind replacing the battery, which is cheap rather than replacing the phone because of such nuisance.
Click to expand...
Click to collapse
Well, before replacing the battery, try this:
- turn phone off
- connect to original Huawei Supercharge charger and charge up until 90% or so
- disconnect from charger and turn on
Use the phone as you normally would until around 35-40% remains, then try connecting the charger. If the issue persists, I still believe it is a problem with the charging circuitry rather than the battery. Especially if we take the moisture in the USB port message the phone shows. Replacing the USB charging circuitry should not be a big problem AFAIK, it is connected to the motherboard with a snap-on connector, replacing it should be easy as disconnecting the connector, removing the circuit with the port and placing the new one in.
Yep, I guessed it: https://www.youtube.com/watch?v=4avHFWjsz4k
Are you having issues where the phone is displaying 30 or so percent battery remaining, but the phone shuts down?
robogo1982 said:
Well, before replacing the battery, try this:
- turn phone off
- connect to original Huawei Supercharge charger and charge up until 90% or so
- disconnect from charger and turn on
Click to expand...
Click to collapse
That's a great point. I didn't know the USB circuitry can be replaced by itself. I don't have any issues with the phone switching off. It uses the battery all the way down to 1% or so. I don't see any erratic percentages. I'll replace the part and update you on what happens. Thanks!
robogo1982 said:
I still believe it is a problem with the charging circuitry rather than the battery.
Click to expand...
Click to collapse
Yup, that was the problem. Easy fix. Thanks for the suggestion!
Make sure your microphones still work. I had to replace my USB charging board (which also contains the mics) recently and the first one I tried had a bad mic. I could make phone calls just fine, but google assistant couldn't hear me. I got a replacement and both mics were fine.
domi_niku said:
Yup, that was the problem. Easy fix. Thanks for the suggestion!
Click to expand...
Click to collapse
I wish I could close this thread but a lot of weird stuff happened since I "fixed" the phone.
Since I bought the battery before I was told it could have been the USB board, I replaced the old battery too. The first charge was smooth and I drained the battery to 0 as recommended. I plugged it back in and it charged to 5% and stopped. I noticed a chemical burn smell that I later realized was coming from the USB circuitry. At this point there was no way to charge the phone but when tried to turn it on, I still saw the red charge icon. I opened it up and put the old defective USB board back in and I was able to charge it. Throughout the day I noticed weird battery drain that I saw recently before the replacement of the USB board. As usual, I tried to restart the phone to fix that but it won't turn on. The battery was at 85% when I shut it down. When I try to turn it on, it won't even show that red charge icon. Nothing. I can't put the old battery back to see if that's the problem, because I bent it during replacement.
Could it be a battery issue this time or is the phone just dead at this point?