HELP! My TF101 won't respond - Eee Pad Transformer Q&A, Help & Troubleshooting

Ok,
I've had my baby since about day one. Been rooted since then too. For the past few months the power button started giving me grief. Eventually about a month ago I took off the bezel to directly access the buttons. I have a rubber bumper type case that I kept on there for minimal protection.
So I come home yesterday and the screen is off and not responding. It had about 30% battery when I left it the night before. Usually it holds a decent charge. But I plugged it in anyway and no response. I tried plugging it into the pc and no reaction.
I don't know what else to try. I can't get a pulse. Any help is greatly appreciated. I tried all combinations of holding the buttons but to no avail.

Try plugging it into the PC USB overnight for a trickle charge, maybe your battery died and the charger is dead

*Detection* said:
Try plugging it into the PC USB overnight for a trickle charge, maybe your battery died and the charger is dead
Click to expand...
Click to collapse
Thanks bud. I plugged it in and it started to charge. I should have checked that and I probably would have, but I was sweating it so much I didn't put 2 and 2 together..
This will be my 4th OEM charger so I really should have known. But each time before they seemed to go when plugged in to a certain outlet.
Thanks again dude. I'm off to Office Depot to buy (2) more chargers. (sings) "I got my baby back, baby back, baby back..."

Good news, new charger is better than new tab
You could try the freezer trick with the chargers, seal it into a zip-bag and put it in the freezer for 20-30 mins
The original chargers have some sort of temperature controlled resettable fuse in them, they seem to trip when the charger gets too hot, and the freezer resets it, in many cases fixing the charger

Related

[Q] Can't charge, won't charge

Plugged in Transformer last night to charge it up overnight when the battery hit 30%. I updated the firmware yesterday morning and everything was going swimmingly.
Woke it up this morning, and found it was at 9% battery remaining and had a low battery warning. I had a closer look and the battery icon shows no indication that it's charging when it's plugged in.
Right now I've plugged it into a bog-standard USB charger and turned it off, hoping it'll trickle charge (damn the lack of a charge LED!) and that it's a fault with the power adapter rather than the device itself.
Anyone else had this issue?
I had the same problem a few days ago, my charger was plugged in via a multi block and it would not charge.
I even went to the extreme of taking my device back to comet in the hope I could swap the charger out with their demo unit.
Man behind counter plugs my charger into some sort electrical surge protected socket and it starts charging straight away leaving me looking like a right tool standing their. (and they tried to sell me 3 years extended cover)
Brought it home and plugged it into the very socket where it wasn't working and what do you know? It starts working!
Not sure what the issue was but it now works again.
Ok well that's good to know!
On trickle-charge it's now gone up by 2% since I posted.
Looks like the power adapter has its own faults...
Oh, and what do you know... plugged wall charger back in (it's been unplugged for 20mins) and now it's all happy and charging again.
Hooray.
yeah maybe that 20 minute trip to comet fixed mine too..
the USB mains adapter plug has a fatal flaw - the middle part of the usb connection isn't as sturdy as it sould be so it is easy to plug a USB port in the wrong way around and it looks and feels plugged in correctly as the middle part just moves out of the way.
If it isn't charing always check to make sure the USB connection is in the right way around in the plug.
I am bummed about this proprietary power connector; and apparently proprietary USB cable with extra pins (negating the use of USB extension cables). I wish the TF had a standard round power adapter similar to the Acer A500.
Thank God, i thought i was the only one. Had exactly this problem with mine when it arrived a couple of days ago, i am lucky enough to have lots of USB chargers around so i tried and tested various combinations and tried to charge other devices with the asus charger.
The problem lies as far as i can see, entirely with the charger unit. The charger comes in two parts, one is the usb dock and the other the relevant country plug. The way the plug fits onto the face of the charger is the important part. There is a central 'locating pin' made from plastic and two contacts that slot into the charger carrying the live and negative. The construction of this part is very, very poor. The tolerances are not a match for the quality of the plastic, the T shaped plastic locater does not actually locate the bottom pins properly and needs a great deal of force to lock in placce, and here is the best part, it doesnt like STAYING locked. As the plastic is weak, and we are looking at just a couple of mm here, it will snap, that will stop there being a clean contact and no charge. As a remedy, i have secured the face plate to the charger very tightly with a high tech rubber band
I agree, the use of specific power connectors in this day and age is just as dumb a decision as any manufacturer can make, and the rate it recharges at from a USB to PC connection can only be described as comical, a full recharge in 26 hours . Aside from all that its nigh on perfect, but i can see power related alternatives being VERY popular until Asus catches up with the rest of the electronics industry.
havent even had mine an hour and i havent done the update because its not at 50% and it will not charg at all. when i first tried to start it i thought it was doa because it would not turn on. guess ill take you guys advice and leave it unplugged for a while. i hate the charging cable is so small too that definately sucks.
Hmmm... if only a few other people created topics about not charging...

Charger died

So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
They definitely have different versions, the later version 0B-2LF, 0B-3LF (?) are supposed to be less failure prone.
You can always make a Do It Yourself (DIY) charger with a wall charger and USB A Female to 5525 Plug Female Power Adapter.
I’ve got similar experience – when I’ve tried to charge tablet second time after few hours of playing with it, when I’ve plugged charger in, icon didn’t show me expected “charging” icon. At first I’ve thought that was faulty cable but plugged to PC worked fine. Then I’ve found some info that connectors between charger and plug adaptor tend not to have a contact. I’ve taken out plug adaptor and bent slightly those 2 wires on charger, then connected the plug adaptor back. When I’ve plugged it into wall socket – it worked. I’m on 0L-1LF model.
I've encountered this problem too. At first I thought the charger was dead, but when I rebooted the transformer while plugged, it start to charge again. Maybe you should try that.
It probably still charges or has some charge optimization like my Lenovo laptop has. Mine does the same but never any issues.
Sent from my Transformer TF101 using Tapatalk
ThEiiNoCeNT said:
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Elzbieta said:
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Click to expand...
Click to collapse
Another succesful "freezer" here.
To document - My powerstrip turn off with PC and charger is plugged in to it. Tablet was @ < 20% when I put on to charge, not realizing strip was off (company in town so wife wanted it off in case room was needed for kids), got up next morning and now tablet @ < 4%. Took charger and tried multiple outlets and none would charge and charger was not warm. Tablet @ < 4% and now plugged to USB port on laptop (recongized USB Debug and Asus Sync) so it is trickle charging sort of. Search turns up this (and a couple of others) tread. Turned off tablet (to improve trickle charge performance) and waited the 15 minutes. Removed charger from freezer, plugged into wall, plugged in tablet and tablet turned on and now shows as charging.
I assume this is a hardware/software/firmware problem in that the charger is not going to burn itself out trying to push too much voltage and the reduced charge state of tablet is raising resistence and the firmware has a pointer wrong and it needs to be a little colder to be right.
No idea but thanks for the tip.
I got kinda freaked out when my charger didn't work with my tablet last time. I blamed the custom rom since it happened a couple days after I rooted and flashed a custom rom on it, and I never had trouble with stock before. But, it wasn't the charger, since I plugged in the dock and it could charge. So maybe sometimes the tablet doesn't take in a certain amount of voltage or something..? (It was fine after I rebooted.. or update roms, can't remember.)
I once thought that my charger had died but then I tried a hard reset (hold the power button down for 10 seconds) and it started working again. It's worth giving it a go before you go out and buy a new charger.
Sent from my Nexus S using XDA App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
I think there is something off with his TF if it killed 3 or 4 chargers.
My charger died and no amount of putting it in the freezer or anything else would make it work again.
The only thing I did was pull the cable out attach the TF to my laptop and download files to a different Micro SD card I had bought. Plugged it back in and no workie.
Lucky I had bought another charger for a spare and had it to check the cable ..charger and make sure it what part actually wasn't working...and charge my TF.
It's at an ASUS service center hopefully being fixed.
They do go bad. Theres been documented problems with them just like the dock,, and tablet. When your trying to build the cheapest tablet around ...parts and some things provided by other manufactures ( I know Asus doesn't make everything that goes into it) don't always turn out as well as you've planned.

Why did it discharge, and why won't it charge anymore?

Two days ago, I turned my Infinity off and docked it. Both batteries were fully charged. A few hours ago I picked it up again, and the tablet wouldn't turn on.
I plugged it into the wall outlet. It started charging and I was able to turn on the device. It had 0% charge, and the batteries on the dock were also dead. What I don't understand is: how can the Infinity and the dock discharge completely in that time even though it was supposed to be off?
I left it plugged in so that I could use it while it charges. After some time, it asked me to connect the charger and then turned itself off due to almost dead batteries. Cable was still plugged in, though the charging light was off.
Tried connecting the cable to the dock, no light. Tried connecting the cable to my computer, it didn't work. So, the cable must be faulty, right? I can still turn the Infinity on, it'll boot normally and turn itself off after it's reached the lock screen. There's a red exclamation mark on the battery icon that wasn't there in the first time I turned it on, does it mean anything serious?
I had it drain to zero once overnight. Wasn't completely charged but it was strange... hasn't happened since in fact it generally has very good battery life.
I would definitely try a new cable and or charger.
Yeah, I've asked the store for a new cable. They'll have to mail it to me, so my tablet will stay dead for a few days. Now I know why propietary connectors suck.
Anyway, it seems I'm not the only one that had problems with the charger. Many people have reported overheating, but that never happened to me. The adapter that came with my Infinity seems to be a newer model; the plugs can't be folded or detached.
Charger: I had that happened several times to the SL101. Turned out I had something else plugged into the USB and the adapter was overloaded and tripped. Unplugged for a little while for it to cool down and reset itself.
What do you mean you had something else plugged into the USB?
Anyway, I've left my adapter alone for quite some time. I'll go see if it works as soon as I get home.
Beibin said:
What do you mean you had something else plugged into the USB?
Anyway, I've left my adapter alone for quite some time. I'll go see if it works as soon as I get home.
Click to expand...
Click to collapse
I was charging a small 700 mAh battery through the USB. That was enough to trip the AC adapter.

[Q] My TF101 wont charge but it connects to the computer

Well I let it drain all the way one day by accident. Then when I tried to charge it with the stock cable and a non-stock brick it would take hours for it to charge fully. Also it did not charge while it was on and being used. It would have to be turned off for it to charge. So I quit on it and left it in the dust for 3 months. I then bought a new cable thinking that the cable was the problem (it was a 3.0 USB cable). it was also a fail. It charges slower than before. I dont know what the problem is. While it was on 3% battery I did a factory reset thinking that would fix it. It completed and still nothing. is it broken? Or am I doing something wrong?
help me please!
ThirdChime said:
Well I let it drain all the way one day by accident. Then when I tried to charge it with the stock cable and a non-stock brick it would take hours for it to charge fully. Also it did not charge while it was on and being used. It would have to be turned off for it to charge. So I quit on it and left it in the dust for 3 months. I then bought a new cable thinking that the cable was the problem (it was a 3.0 USB cable). it was also a fail. It charges slower than before. I dont know what the problem is. While it was on 3% battery I did a factory reset thinking that would fix it. It completed and still nothing. is it broken? Or am I doing something wrong?
help me please!
Click to expand...
Click to collapse
Turn it off. Connect to your PC's USB port for 6-8 hours. Put the ASUS charger in the fridge for 30 mins while pc charging. Then allow charger to warm up to room temp and plug into TF101 and it should charge.
Rumbleweed said:
Turn it off. Connect to your PC's USB port for 6-8 hours. Put the ASUS charger in the fridge for 30 mins while pc charging. Then allow charger to warm up to room temp and plug into TF101 and it should charge.
Click to expand...
Click to collapse
Thats not the problem. I have multiple back up chargers. I have two Samsung GS3 chager bricks. They charge perfectly. The cable is brand new. The tablet just wont charge quick after 3 months of battery being drained. IDK what to do... :crying:
I was told there is a switch on or near the battery for this problem, don't quote me on it, I am just repeating what I was told and have not tried it myself but if you have nothing left to try, it might be worth checking
ThirdChime said:
Thats not the problem. I have multiple back up chargers. I have two Samsung GS3 chager bricks. They charge perfectly. The cable is brand new. The tablet just wont charge quick after 3 months of battery being drained. IDK what to do... :crying:
Click to expand...
Click to collapse
I had the exact same problem, was hard to solve but it ended up not being tbr charger cable but the charger brick. Using a different brick for the tf doesn't work,. I bought this http://www.amazon.co.uk/gp/aw/d/B0081PVGZE/ref=mp_s_a_1?qid=1352114943&sr=8-1&pi=SL75
and never looked back, charges very quick as well.
Hope this helped.
Sent from my LT30p using xda premium
It seems A LOT of people have this problem with their charger on the Asus tablets. The problem is the power brick not supplying the required 15V to charge the tablet. It still supplies the usual 5V which makes it charge very slowly and ONLY when the screen is off or the whole device is turned off.
Anyway... either buy yourself another charger (those cheap ones on Ebay for $11 will do the trick) or make your own from a spare 12V power supply you got laying around the house and female USB cable end (like I did!).
ThirdChime said:
Well I let it drain all the way one day by accident. Then when I tried to charge it with the stock cable and a non-stock brick it would take hours for it to charge fully. Also it did not charge while it was on and being used. It would have to be turned off for it to charge. So I quit on it and left it in the dust for 3 months. I then bought a new cable thinking that the cable was the problem (it was a 3.0 USB cable). it was also a fail. It charges slower than before. I dont know what the problem is. While it was on 3% battery I did a factory reset thinking that would fix it. It completed and still nothing. is it broken? Or am I doing something wrong?
help me please!
Click to expand...
Click to collapse
I don't want to buy a charger that does not work. What is my best bet for buying a good US charger for my broken transformer.

Anyones Charging Brick Break?

Charging brick/adapter, whatever, stopped working on Sunday. Plugged my phone in with 50% and about an hour later it was at 50%. WTF, unplugged it plugged it back in, charging light is on and it says charging. 15 minutes later, it still doesn't say charging rapidly, and it's still at 50%. GRRRRRRRR I rebooted the phone, nothin. I do a hard boot, still nothin. I grabbed my old 10 charging brick, and it starts charging normal. It worked fine with the 10 brick.
Contacted HTC, and they told me they don't have any power adapters yet since the phone is so new. I'm on my own. I escalated and got a support ticket number.
Anyone know of a power brick from amazon or something that will quick charge this thing? I can't commandeer the 10 charger, that phone is being used by another family member now.
You can buy any QC3 enabled Charger. Output should be 2.4A.
Anker, trusty source. Or buy an HTC QC adapter from Amazon.
Seems it might be the phone now, the U12+ charger is working again.
Its hit or miss when it just decides to not actually charge. If this keeps up I'll be returning this thing
maybe dirt in the connector?

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