Red/Purple hue in the middle of the photos - Huawei P40 Pro Questions & Answers

When I take a photo from a close black/dark object with the main camera, the middle of the picture has a red/purple hue. I found people with the same issue, but we need to report It to Huawei through the Support app, and if they receive a lot of reports, maybe they will fix this problem. So can you test It please, and report it if you have this issue too? If you test don't use flash, and the issue is only with the main camera, so be sure you didn't change to wide. I attached some photos.

I never seen this problem. What version of software do you have and what version of P40 Pro? I have Ice White version,ELX-NX9,C432 area. I am on EMUI 11 Beta now,but never saw that problem even before. Maybe it's related to some versions. I saw for example on some forums,people were comparing P30 Pro,and most of them agreed that black version with 8GB RAM and 256GB storage and another one(can't remember which colour) made better photos on zoom and colours were more natural in general. Maybe it's the same with P40 Pro...I think they came from different factories and some might have that problem from the same factory.

ELS-NX9
10.1.0.154
C432
Can you take a photo in low light conditions from something blue or black, please?

Have the exact same problem. I think its either the color correction of huawei software or just the ToF sensor

Just got a P40 Pro and noticed this issue straight away. Is there a fix for this or should I get the phone replaced?

Never seen that happen. I have a P40 Pro, 10.1.0.131 (C432)

Mine does this

You are right, same here with last EMUI 11... Best PHOTOPhone ???

Related

camera issues, green tint.

I just bought a mate 9 pro, so far I'm happy with the phone but I felt that the photos taken with the rear camera were a bit weird. I went to a huawei shop and compared it to their model and photos taken with my phone have a slight green tint compared to the phone from the store.
Do you think this could be due to a firmware update? (I'm running the latest version but the shop was using b122).
Has anyone had this issue?
Did you try a factory reset? Maybe you have a faulty unit.
I recommend you copy the pictures on your computer to look at them on your monitor.
Maybe the green tint comes from the white balance of of your Mate 9 display which can be adjusted in the display options.
I've looked at them on my computer. It's quite slight and easily fixable with snapseed or other software but that's a bit of a hassle. So, maybe it's just a matter of taste...
I do prefer the images from the demo units in the shop but I wonder if the differences are due to slight tweakings by huawei in their newer firmware (since the demo units run an old firmware)...
I've attached a photo taken from my phone on the left and a photo taken with the shop model on the right.
Looking at it on my computer, the title is a bit incorrect, it's a bit more yellow, saturated. So, maybe it's just a matter of the white balance being always a little bit too warm...

Terrible focus of close objects (all zoom ranges)

Im not sure if it's me but objects at even 15cm take a long time to focus, and after that I can only get to about x4.6 magnification for use able images. Note: about 15 cm is the closest I can get on x1 magnification, anything closer the image looses focus.
Once the x5 lens kicks in you cannot even see what you are taking a photo of.
Is it just me? I've attached a couple of examples. x1, x4.6, x5.
Anything above x4.7 the focus length completely changes and everything gets blurry
hve you tried disabling the AI?
I did and it didn't seem to make much difference
PartheevP said:
Im not sure if it's me but objects at even 15cm take a long time to focus, and after that I can only get to about x4.6 magnification for use able images. Note: about 15 cm is the closest I can get on x1 magnification, anything closer the image looses focus.
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That's correct behavior. At present (firmware .121) there's no dedicated macro mode. There's some rumors about a macro mode coming with the next firmware updates - but you should take that with a grain of salt (don't rely on that).
My guess on the slow focus: This is caused by the low distance, too close for the fast laser autofocus to work, so the P40 Pro needs to rely on "traditional" autofocus taking some more time.
Once the x5 lens kicks in you cannot even see what you are taking a photo of.
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Of course, because everything over 5 x should (unfortunately that's not always the case) invoke the telephoto lens - and the name might suggest it's meant for telephotos, not for close-distance shots.
The telephoto lens just needs more distance to the object to focus.
Huawei are aware of the bug as we raised it with them.
If you zoom in 10x you can't focus on anything close up either.
Update 10.1.0.131 has really better close-up shots.
donpablo80 said:
Update 10.1.0.131 has really better close-up shots.
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Yeah .131 adds AI Mode "Close-Up" which really improves the macro mode. It's still not as good as the P30 Pro's Macro Mode because of the lens types but it's a vast improvement on what the P40 Pro was doing before the .131 update
AnthonyParryUK said:
Yeah .131 adds AI Mode "Close-Up" which really improves the macro mode. It's still not as good as the P30 Pro's Macro Mode because of the lens types but it's a vast improvement on what the P40 Pro was doing before the .131 update
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Wierd I have. 131 but I didn't see the close up ai function come up. Will try again. But you are right even compared to my p20 pro it isn't as close
No macro lens no macro pictures. Stop trying to do something the phone is not capable of. Use rhe 50mp ai focus with loads of light instead and boom you can zoom in with great detail
spvc500 said:
Huawei are aware of the bug as we raised it with them.
If you zoom in 10x you can't focus on anything close up either.
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Ive got the p40 pro and ive tried taking a few shots at different zooms and im not really facing that issue i know curently theres no super macro embedded on this emui version but im confident itll come
tasked28m said:
No macro lens no macro pictures. Stop trying to do something the phone is not capable of. Use rhe 50mp ai focus with loads of light instead and boom you can zoom in with great detail
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Thank you very much for stating this.
Central problem is people being unaware of the way cameras work.
In another thread, there was someone complaining about "unfocused" picture parts - parts in the background and foreground, outside the depth of field.
OF COURSE that parts are out of focus - because they are out of focus.
Even after lengthy explanations he wasn't willing to change his mind.
If they ain't got any bokeh, they complain about the flat pics. If they got bokeh, they complain about the pics not being flat.
Similar here: I see users complaining about the laws of nature. I guess I'd spend most of my time studying online instructions on how to make letter bombs if I worked at Huawei's customer support.
Right in this thread: I explained the camera behaves just the way it should be, there is NO bug. Response: "Huawei are aware of the bug as we raised it with them. If you zoom in 10x you can't focus on anything close up either. "
So I really, really appreciate a solitary voice of reason.
Klosterbruder said:
Thank you very much for stating this.
Central problem is people being unaware of the way cameras work.
In another thread, there was someone complaining about "unfocused" picture parts - parts in the background and foreground, outside the depth of field.
OF COURSE that parts are out of focus - because they are out of focus.
Even after lengthy explanations he wasn't willing to change his mind.
If they ain't got any bokeh, they complain about the flat pics. If they got bokeh, they complain about the pics not being flat.
Similar here: I see users complaining about the laws of nature. I guess I'd spend most of my time studying online instructions on how to make letter bombs if I worked at Huawei's customer support.
Right in this thread: I explained the camera behaves just the way it should be, there is NO bug. Response: "Huawei are aware of the bug as we raised it with them. If you zoom in 10x you can't focus on anything close up either. "
So I really, really appreciate a solitary voice of reason.
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THis isnt really a complain about the cameras, i fully understand how they work for the most part. However the focal distance for this phone isnt very good. Clearly this is by design....i wanted to now if others have the same issue. As its a step down from the previous p series -> non-sensical when releasing new and better versions.
. 131 bring a closecup feature which immitates macro photography. With proper lighting you can get similar results with p30 pro.
Even after the update, the close up is terrible. My Samsung s9+ could take incredible close-up pics... I'm quite shocked at the lack of capability
Sent from my ELS-NX9 using Tapatalk
Puffin617 said:
Even after the update, the close up is terrible. My Samsung s9+ could take incredible close-up pics... I'm quite shocked at the lack of capability
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Could you tell me what's wrong with this unprocessed macro picture of a part of a 50 Euro banknote, taken this morning with my P40 Pro (still on firmware .121)? Anything terrible, shocking, incapable?
... one day later: "Still ruht der See." (peace everywhere) :laugh:
It's not even close and nothing focuses...
Firmware 131, btw
Dude if you have a focus problem it might be a faulty device nothing wrong with the rest of us
Mate no on here explains you right. They using pro mode for normal focus on a camera phone and no ones telling you. They are unbelievable ppl here only supporting a low software phone which cNt focus right on a normal distance with a simple tap. Every one here uses pro mode to get a subject completly focus.. And they happy for that
Don't you even listen to ppl here xda isn't so good any more as it was.. If focus was good huwaei will not try to fix it with updates
.. Also if P40 pro hasn't issues with sharpness huwaei will not try to fix it with updates... Here it is your next version update you w8ing for hope to fix all those problems with focus
Noexcusses said:
Mate no on here explains you right. They using pro mode for normal focus on a camera phone and no ones telling you.
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You know the Ten Commandments? - The ninth is "Thou shalt not bear false witness against thy neighbour", or short: You shall not lie!
I didn't use the "Pro mode" because I cannot manually focus as there are no focusing aids like focus peaking.
I used the PLAIN NORMAL PHOTO MODE for that 50 Euro picture, nothing else.
By the way: "Pro mode" wouldn't help at all because you cannot overcome the physical limitations of the lens just by using a different software mode.
They are unbelievable ppl here only supporting a low software phone which cNt focus right on a normal distance with a simple tap. Every one here uses pro mode to get a subject completly focus.. And they happy for that
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Click to collapse
Stop telling nonsense!
TRY FOR YOURSELF if it's possible to better focus on close objects using the "Pro mode". Surprise! You'll find out that it's EXACTLY THE SAME minimum focus distance.
I expect your public feedback on this. And I expect you saying "Sorry, I was wrong."
Don't you even listen to ppl here xda isn't so good any more as it was.. If focus was good huwaei will not try to fix it with updates
.. Also if P40 pro hasn't issues with sharpness huwaei will not try to fix it with updates...
Click to expand...
Click to collapse
Nonsense again. Huawei implemented that "AI macro mode" because clueless people like you, not willing to listing, not willing to accept the laws of physics, won't stop ranting about things they don't understand and don't know how to cope with. So Huawei tries to find solutions even for those who don't know how to handle a camera correctly. This is a courtesy, not an admittance of faults.
I am really, really fed up with your non-stop *****ing about things working perfectly well.
It's not the P40 Pro making it wrong, it's you.
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Puffin617: Use normal photo mode with 5 x zoom. Increase the distance to your subject until it's properly focused, make sure your hands don't shake. Don't even try manual focusing in Pro mode, it's close to impossible due to the lack of focusing aids like focus peaking. That's something Huawei indeed screwed.

Washed out camera photos / security update

Hello everyone.
Just wondered if anyone elses stock camera app the colours are sometimes washed out, with no color. I have the dazzle option turned on and the filter. But it's still dull. Perhaps coming from a p40 pro where there colours are over saturated. not sure if oppo will update there camera app with Android 11. But not had any update since July. I'm using UK EU device on EE network.
Maybe worth a factory reset, I find the colour reproduction on the Find X2 Pro to be one of the best

Moon zoom Mi 10 Ultra vs Mi 11 Ultra

I tried moon mode on both of phones first set op photos is 30x and second is 50x, it is up to you what is better.
Main difference is in color, so same hardware different software. Photos taken without any tripod
how's the m11 ultra on CN rom with GMS?
Still no google location history but everything else ok? Even notifications if the phone/screen goes to sleep?
Location history does not work with the hacked version of Google. You need the full version on non Chinese ROMs like the Xiaomi EU and will work just fine.
I made a hundred times better photos of the moon in plain evening in Paris with both phones (although 11 Ultra is a bit better). Either your world region does have a very big fog, either you have an issue with your phones. This is acceptable for a 2015 Redmi.

P40 Pro camera purple tint on pictures

I have problem with purple tint on pictures and I know I'm not the only one. Is there any way to help this? I'm sure it's software problem, because when I use pro mode and change white balance setting then pictures are fine. Also it is not RYYB sensor problem because I have also P30 pro and pictures are fine. You can see comparison attached to this post. Is there a software version which works fine with this model? Currently I have latest firmware 12.0.0.228
I had a similar problem. Sent back for warranty repair, they replaced the camera module. The problem is gone.
But I have this problem with both RYYB sensor, and also had impression that on old software this effect was even bigger. That's why I assumed that was rather software problem. Of course it can be coincident and both sensors are bad. Maybe someone can post some pictures where black objects are well lit with daylight and made with last software version to make sure it's my hardware problem? Thanks in advance.

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