Has anyone else noticed their screen is actually BOWING in the center? Lift it up to a bright light while looking at the surface from an extreme angle. It's only on the screen itself, the back of the device is flawless.
I'm just curious if any else is experiencing this before I make a fool of myself trying to explain it to the world's best customer service dept. when/where there may be a language barrier. ?
Hoping to get some kind of feedback from everyday users regarding the bow in the middle of the screen. If I can get another device to grab a image of the actual screen bowing I'll attach it as soon as I can
Thanks!
I laid a Starrett 6inch ruler across mine and it's perfectly flat.
Sent from my SM-N986U using Tapatalk
None here. Do you have a tight=fitting case?
TheFamilyMan said:
Has anyone else noticed their screen is actually BOWING in the center? Lift it up to a bright light while looking at the surface from an extreme angle. It's only on the screen itself, the back of the device is flawless.
I'm just curious if any else is experiencing this before I make a fool of myself trying to explain it to the world's best customer service dept. when/where there may be a language barrier. ?
Hoping to get some kind of feedback from everyday users regarding the bow in the middle of the screen. If I can get another device to grab a image of the actual screen bowing I'll attach it as soon as I can
Thanks!
Click to expand...
Click to collapse
Pictures, sir
LeadDawg said:
I laid a Starrett 6inch ruler across mine and it's perfectly flat.
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
^Do this. I be amazed if a defect of that magnitude wasn't detected during assembly.
Hate to break it to you but Samsung tech support is some of the worst I've ever used... hope their QC is better.
Over zealous frustration of finger print scanning probably took its toll. ?
Limeybastard said:
Over zealous frustration of finger print scanning probably took its toll.
Click to expand...
Click to collapse
Lol, or a micro gravity well... I hate when those pop up.
Puffy battery?
cpufrost said:
Puffy battery?
Click to expand...
Click to collapse
This was my first thought. I had to get my Note 8 replaced toward the end of last year because the battery was swollen. The screen was sticking out because of it. Mine happened because of stupid charging habits.
usmaak said:
This was my first thought. I had to get my Note 8 replaced toward the end of last year because the battery was swollen. The screen was sticking out because of it. Mine happened because of stupid charging habits.
Click to expand...
Click to collapse
I'm curious - what were these charging habits?
Is the screen bowing inward or bulging outward?
Either way it indicates a defective or damaged phone...
usmaak said:
I had to get my Note 8 replaced toward the end of last year because the battery was swollen. The screen was sticking out because of it. Mine happened because of stupid charging habits.
Click to expand...
Click to collapse
What are "stupid charging habits"? The specs for the phone allow us to charge it however we want, as long as we use a compatible charger. If the battery bulges, that's a phone defect, not a user error.
Gary02468 said:
What are "stupid charging habits"? The specs for the phone allow us to charge it however we want, as long as we use a compatible charger. If the battery bulges, that's a phone defect, not a user error.
Click to expand...
Click to collapse
Agreed.
cpufrost said:
Agreed.
Click to expand...
Click to collapse
Charging in sunlight on a hot day... you'll blow something for sure.
No Pix, Which Glass Screen Protector?
blackhawk said:
Is the screen bowing inward or bulging outward?
Either way it indicates a defective or damaged phone...
Click to expand...
Click to collapse
its bowing inward...I can't grab a picture.until I get my wife' phone but she's always on it for work. After work she's on it with the kids or shopping! ?
Haven't done anything weird outside of just simply using it. I just realized as I'm typing this in landscape mode, my thumbs are exactly where the bow is. And thanks for telling me but I already knew Samsung's Customer Service and Tech Support are the worst! That is why I'm asking here first BEFORE I even contact them since I know what's in store once I call them.
I was thinking of just getting a glass screen protector and just leaving it be. I have a Pelican case for my phone but I've never actually bought a glass screen protector for any of my Note devices before. Which is actually the best screen protector to go with?
I appreciate everyone's thoughts on the subject and THANK YOU for your help!
TheFamilyMan said:
its bowing inward...I can't grab a picture.until I get my wife' phone but she's always on it for work. After work she's on it with the kids or shopping!
Haven't done anything weird outside of just simply using it. I just realized as I'm typing this in landscape mode, my thumbs are exactly where the bow is. And thanks for telling me but I already knew Samsung's Customer Service and Tech Support are the worst! That is why I'm asking here first BEFORE I even contact them since I know what's in store once I call them.
I was thinking of just getting a glass screen protector and just leaving it be. I have a Pelican case for my phone but I've never actually bought a glass screen protector for any of my Note devices before. Which is actually the best screen protector to go with?
I appreciate everyone's thoughts on the subject and THANK YOU for your help!
Click to expand...
Click to collapse
Make Samsucks replace it.
If you can get a direct swap where it was bought that be best.
This is way too expensive of a phone to let a gross defect like this slide by, sorry it happenedto you
Related
When I place my Nexus 5 on a flat surface, e.g. a desk, the top left and bottom right corners wobble back and forth. This is especially annoying if I am typing as the phone will move slightly and tap the desk.
I also use a Spigen Ultra Hybrid bumper. when the Nexus 5 is fitted with it, the wobbles are not so strong.
Does anyone else have this?
Regards
Koetermann
Koetermann said:
When I place my Nexus 5 on a flat surface, e.g. a desk, the top left and bottom right corners wobble back and forth. This is especially annoying if I am typing as the phone will move slightly and tap the desk.
I also use a Spigen Ultra Hybrid bumper. when the Nexus 5 is fitted with it, the wobbles are not so strong.
Does anyone else have this?
Regards
Koetermann
Click to expand...
Click to collapse
the back is slightly rounded, and the camera lens cover sticks out a little.. its OBVIOUSLY not flat. how do you miss that?
simms22 said:
the back is slightly rounded, and the camera lens cover sticks out a little.. its OBVIOUSLY not flat. how do you miss that?
Click to expand...
Click to collapse
Sorry, I didn't miss that, but I'm a little bit confused, when I want to type a text, when the phone lays on a flat surface, and I need one hand to fix the Nexus 5.
Maybe I'm the only person in the world who doesn't like that.
You can obviously see the Nexus 5 back is far from flat, maybe you need to buy an iPhone if you require a flat phone lol ..
Koetermann said:
Sorry, I didn't miss that, but I'm a little bit confused, when I want to type a text, when the phone lays on a flat surface, and I need one hand to fix the Nexus 5.
Maybe I'm the only person in the world who doesn't like that.
Click to expand...
Click to collapse
most people would hold the phone in the other hand. anyways. we are all different people, with differing ways to do things.. try plaving the phone on a piece of cloth.
Koetermann said:
When I place my Nexus 5 on a flat surface, e.g. a desk, the top left and bottom right corners wobble back and forth. This is especially annoying if I am typing as the phone will move slightly and tap the desk.
I also use a Spigen Ultra Hybrid bumper. when the Nexus 5 is fitted with it, the wobbles are not so strong.
Does anyone else have this?
Regards
Koetermann
Click to expand...
Click to collapse
Get a Neo hybrid if u really need the back to be flat.
Koetermann said:
When I place my Nexus 5 on a flat surface, e.g. a desk, the top left and bottom right corners wobble back and forth. This is especially annoying if I am typing as the phone will move slightly and tap the desk.
I also use a Spigen Ultra Hybrid bumper. when the Nexus 5 is fitted with it, the wobbles are not so strong.
Does anyone else have this?
Regards
Koetermann
Click to expand...
Click to collapse
While it is evident that the phone will wobble while lying face up on a flat surface due to the camera, this should not be the case with this bumper case on.
I have this same bumper case, and one day I noticed that the phone was wobbling like that on a flat surface, and I was like, what the hell?? I took the phone out of the case and put it face down on the same flat surface, and verified that the phone would still wobble... A LOT!
Yes, this cell phone bends easily!!!
I gently bent the phone the opposite way and got to eliminate the wobbling issue. But the issue reappears after carrying the phone in my jeans pocket as it is exposed to some slight pressure while sitting, so I try to avoid carrying the phone in my pockets, and I check that my phone is not bent every day (again, it bends easily; I have to "fix" it almost every day).
It is a real downer to see that such a high-end cell phone was built with such crappy materials. Yeah, yeah, you get what you pay for and all those crappy excuses, as if I asked Google to sell their FLAGSHIP phone for such a low price.
cvillalta said:
It is a real downer to see that such a high-end cell phone was built with such crappy materials. Yeah, yeah, you get what you pay for and all those crappy excuses, as if I asked Google to sell their FLAGSHIP phone for such a low price.
Click to expand...
Click to collapse
Buy another phone if you're not happy with the choices Google made. You sound horribly entitled.
blackalice said:
Buy another phone if you're not happy with the choices Google made. You sound horribly entitled.
Click to expand...
Click to collapse
Blah blah blah.
What's the catch? You make money by defending Google? Nobody's allowed to make a negative comment about a brand here? Your teeth will come off if you read them?
By the way, it is really good to see you did not make any comment about the issue itself.
Stay on Nexus 5 but get a case.
Ringke Fusion is 100% flat.
http://www.rearthusa.com/google-nexus-5-hybrid-fusion-case
aavvaallooss said:
Stay on Nexus 5 but get a case.
Ringke Fusion is 100% flat.
http://www.rearthusa.com/google-nexus-5-hybrid-fusion-case
Click to expand...
Click to collapse
That's the interesting part, my friend: I don't know about the thread author, but I've kept my N5 in a Spigen Ultra Hybrid case since day one, and even so I noticed this bending issue.
I'm getting this Ringke Fusion tomorrow, so in the coming days I'll let you guys know if this one's better at keeping this issue from occurring.
I'm lost. The camera sticks out... of course its not going to be flat!
aooga said:
I'm lost. The camera sticks out... of course its not going to be flat!
Click to expand...
Click to collapse
Not flat in a flat case or when lying down on the screen.
Something's funky if your phone bends. I carry my N5 in my jeans pocket and I just placed it face down on the counter. It's lying perfectly flat. And I was watching for something like this, coming from an all-metal Samsung Captivate.
Wakamatsu said:
Something's funky if your phone bends. I carry my N5 in my jeans pocket and I just placed it face down on the counter. It's lying perfectly flat. And I was watching for something like this, coming from an all-metal Samsung Captivate.
Click to expand...
Click to collapse
Could be possible that some units came out defective. I'll think of the RMA option.
cvillalta said:
Not flat in a flat case or when lying down on the screen.
Click to expand...
Click to collapse
Yeah, obviously...the OP was talking about without a case. I wouldn't want to try putting this phone face down without a case either.
cvillalta said:
Could be possible that some units came out defective. I'll think of the RMA option.
Click to expand...
Click to collapse
Could be possible you sat on your phone and deformed it. I'll think of the user error option. Especially since almost no one else has this gripe about the phone. And the N5 is the most griped about phone I've ever seen.
cvillalta said:
as if I asked Google to sell their FLAGSHIP phone for such a low price.
Click to expand...
Click to collapse
Flagship? It's their only device. Unless you count Motorola.
theesotericone said:
Could be possible you sat on your phone and deformed it. I'll think of the user error option. Especially since almost no one else has this gripe about the phone. And the N5 is the most griped about phone I've ever seen.
Click to expand...
Click to collapse
Sorry to say, but you're dead wrong. I take extreme good care of my phones, and this one is no exception.
An argumentum ad populum makes no case.
Can you post a picture of your bent phone? I'd like to see how the glass/casing is misshapen. Seems like such an unorthodox problem, first I've heard of it.
My wife said she dropped her week old Note 3 in the parking lot. She said when it hit the ground the battery came out and got run over by a car. The outer glass is still good and is not broken. The inner LCD/digitizer is completely destroyed. Also the back plate where the battery goes is cracked across the phone and the battery is shot. When you look down the side of the phone it looks bent ever so slightly. All I can get out of her is “I just dropped it”. Does not sound like it to me. When I put in my battery it will power on and I can hear the sounds like it powered up. But then it shuts back down. No display at all will show up.
Does it sound like there is more than just the LCD/Digitizer broken? I called Samsung repair and they said it would be $216 for the display but did not know if anything else would need replacing. Should I send it to Samsung or is it a total loss?
Its best to have the digitizer and LCD replaced, did you not get insurance?
Sent from my GT-I9505G using xda app-developers app
C13v3r0n3 said:
Its best to have the digitizer and LCD replaced, did you not get insurance?
Click to expand...
Click to collapse
I hope for $216 it's for both LCD and digitizer. Yeah I got insurance through squartrade. Just don't know if Samsung will say it's BER. Or just send it to squaretrade for repair. Or take it locally in Houston. Would like to have original Samsung parts back in it though.
rkersh409 said:
My wife said she dropped her week old Note 3 in the parking lot. She said when it hit the ground the battery came out and got run over by a car. The outer glass is still good and is not broken. The inner LCD/digitizer is completely destroyed. Also the back plate where the battery goes is cracked across the phone and the battery is shot. When you look down the side of the phone it looks bent ever so slightly. All I can get out of her is “I just dropped it”. Does not sound like it to me. When I put in my battery it will power on and I can hear the sounds like it powered up. But then it shuts back down. No display at all will show up.
Does it sound like there is more than just the LCD/Digitizer broken? I called Samsung repair and they said it would be $216 for the display but did not know if anything else would need replacing. Should I send it to Samsung or is it a total loss?
Click to expand...
Click to collapse
Can u post pics of it sounds awesome experience. I think it will need more than just digitizer replacement if I were u I would consider it as total loss and put it in house as museum so everyone in the house will learn from it's experience.
Btw, what kind of protection that it had on accident ? no case at all ?
Ouch! Story does sound a bit unlikely, indeed... You could try to claim it on contents insurance... just tell them it happened on your own property.
nlatifolia said:
Btw, what kind of protection that it had on accident ? no case at all ?
Click to expand...
Click to collapse
Out of curiosity, is there even a case that protects against being driven over by a car? And if so, where can I buy it?
ShadowLea said:
there even a case that protects against being driven over by a car? And if so, where can I buy it?
Click to expand...
Click to collapse
He said, the outer glass is in good condition but the iniside is broken, just curious how did that happened.
nlatifolia said:
He said, the outer glass is in good condition but the iniside is broken, just curious how did that happened.
Click to expand...
Click to collapse
I would like to know how that happened as well. If you look at the phone it doesn't look like there is anything wrong with it. If you look at the display at an angle you can see a spider web of black lines where the LCD/digitizer is smashed.
It didn't have any protection since it was only a week old. The slim armor and Nillkin screen protector was on order and was in transit. Just a little too late.
Mate, go with Squaretrade... Whats the point of having insurance then paying out a buttload of cash to fix it?
Would you, if you had an accident, go to your cars manufacturer to fix it and pay through your teeth or go through your car insurer?
ultramag69 said:
Mate, go with Squaretrade... Whats the point of having insurance then paying out a buttload of cash to fix it?
Would you, if you had an accident, go to your cars manufacturer to fix it and pay through your teeth or go through your car insurer?
Click to expand...
Click to collapse
I am going to go with my insurance. I have a choice to have it repaired locally or send it to Samsung and get reimbursed. Or send it to squaretrade repair center and not pay. Just hear a lot of negative about there repair center. Has anyone used Samsung repair center?
ShadowLea said:
Out of curiosity, is there even a case that protects against being driven over by a car? And if so, where can I buy it?
Click to expand...
Click to collapse
Seen successful drive over tests for Griffon survivor and otterbox armor on YouTube. Was with the puny iPhone though and you can't get a genuine griffon for the note 3.
Depends on the speed of the car too I guess since force = mass x speed.
Sent from my SM-N9005 using Tapatalk
dr.m0x said:
Seen successful drive over tests for Griffon survivor and otterbox armor on YouTube. Was with the puny iPhone though and you can't get a genuine griffon for the note 3.
Depends on the speed of the car too I guess since force = mass x speed.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Bother! I would've really liked such a case!
Considering there are harddrives you can run a tank over without causing damage, it should theoretically be possible to make such a case for a smartphone. While we're at it, bulletproof and waterproof would be nice too.
ShadowLea said:
Bother! I would've really liked such a case!
Considering there are harddrives you can run a tank over without causing damage, it should theoretically be possible to make such a case for a smartphone. While we're at it, bulletproof and waterproof would be nice too.
Click to expand...
Click to collapse
Lol, you plan to use your smartphone as a shield when 50cent comes gunning you at a narrow street?
akselic said:
Lol, you plan to use your smartphone as a shield when 50cent comes gunning you at a narrow street?
Click to expand...
Click to collapse
No, I have a whole stack of AC/DC CD's in the event of such a scenario.
dr.m0x said:
Seen successful drive over tests for Griffon survivor and otterbox armor on YouTube. Was with the puny iPhone though and you can't get a genuine griffon for the note 3.
Depends on the speed of the car too I guess since force = mass x speed.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Not to get too geeky but F(orce) = M(ass) x A(cceleration), not speed.
Also, the force horizontally (the main one influenced by acceleration) would only have a negligable effect on the vertical force exerted on the phone.
:cyclops:
scottmo said:
Also, the force horizontally (the main one influenced by acceleration) would only have a negligable effect on the vertical force exerted on the phone.
:cyclops:
Click to expand...
Click to collapse
You are correct.
But another thing to consider is that cars are made to exert greater downward forces at higher speeds to get better grip.
Also consider that the mass of an object increases as its velocity increases.
Thus, a faster car would still exert more downward pressure on the phone.
Couldn't resist.
ShadowLea said:
Ouch! Story does sound a bit unlikely, indeed... You could try to claim it on contents insurance... just tell them it happened on your own property.
Out of curiosity, is there even a case that protects against being driven over by a car? And if so, where can I buy it?
Click to expand...
Click to collapse
If anything can Otter Box !
Photon Q &/or Note 3 on ting.com
rbeavers said:
If anything can Otter Box !
Photon Q &/or Note 3 on ting.com
Click to expand...
Click to collapse
Brilliant, I own one of those
Yes she will be getting the otterbox defender. Don't care how big it is. I will tie it around her neck if I have to.
Sorry about you wife's phone. I hope you can get it repaired at not too dear a price.
Sounds like something that would happen to me, to be quite honest I am a dropper.
My daughter had her iPhone hit by two cars in an Otterbox defender. The case was a loss, the phone was fine. We are all Otterbox cases all the time for just that reason.
painful
Just a warning to everyone wanting to get this phone because it can "take the drops."
So I'm getting ready to watch the World series, sitting on my sofa and my V10 falls off the edge of the sofa on to the floor and guess what? The SCREEN CRACKED! Are you kidding me LG? You boast how this thing can take the drops and my phone falls TWO FEET and the screen cracks? Now I have to pay a deductible to get another phone? Yeah...let me get that phone, take it in and trade it for a different brand. Not sure if mine is defective or something but I've had bigger drops on other phones that had no issues. This is NOT what I expected from this phone - a phone I was hoping to keep and carry with no case. HORRIBLE experience! My G4 can take a bigger drop than that!
It's physics and coincidence. You were unlucky enough to have it a weak spot.
It happens.
Sadly, LG doesn't do the one free screen replacement like some other OEMs do.
Any phone can shatter with one unlucky 2 foot drop. LG is no different.
Sorry about the broken screen, though. That does suck.
Sent from my LG-H901 using Tapatalk
Sorry for your loss.
I get that but they WILL be hearing from me since they tout in commercials how you can drop the phone and it can take it. Hopefully with the phone being so new they won't want the negativity out there about this phone and since I have the G4 and the V10, maybe they will be nice enough to take care of it. Who knows? Can't hurt to try. I'll update the thread once I talk to them.
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
Ryu Kenshin said:
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
Click to expand...
Click to collapse
Actually, this is from LG's website:
1. The LG V10 passed a military standard test for shock (MIL-STD-810G Method 516.6, Procedure IV – "Transit Drop"") that consists of 4-foot drops onto 2" of plywood over concrete. The test includes impacts on every face, edge and corner of the device. Further, the device passed an enhanced version of the Transit Drop test consisting of 26 drops from 4 feet onto a concrete surface. "Passed" is defined as the absence of any of the following issues: surface cracks, inoperability of device including camera, and separation of screen from monitor. Device may not perform as tested in all conditions. Test performed in controlled environment. Do not attempt.
I get that "device may not perform as tested in all conditions" but for Pete's sake, this thing dropped 2 feet onto carpet.
Very sad.
Sent from my LG-H901 using Tapatalk
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
Wow, that is certainly sad. Man I hope they will replace it
Nitemare3219 said:
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
Click to expand...
Click to collapse
I swear to you. I even sarcastically said to my wife, "Oh no...my phone fell. I'm SOOOO Worried." Then I picked it up and it was cracked. I was completely shocked myself. I kept saying, "ARE YOU KIDDING ME?????!!!!" Had I dropped it getting out of my car or something onto concrete, I would understand. I'm still in shock.
By the way ---- it's berber carpet and there's currently no padding under it because we had a flood and are waiting for new flooring. Thin carpet on top of concrete. Still...CARPET.
I am sorry, i recently dropped my Nexus 6. Although it didn't hit carpet it did have a case. I was bummed non the less
Thats unfortunate. No two pieces of glass are the same though. I work on concrete all day and i cant tell you how many phones ive dropped on it and never cracked a screen, knock on wood. I'm like you, I don't plan on using a case with this phone. I may think twice about that now.
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
jdiddy_ub said:
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
Click to expand...
Click to collapse
I ordered it online last night from Amazon. They didn't have them in store when I bought it.
Wrightperspective said:
The SCREEN CRACKED!
Click to expand...
Click to collapse
Yikes, I feel you.
Although it really is the physics of the matter, and drop tests are based on statistics, I feel you.
It goes completely against what you were lead to expect, and I agree, you need to let LG know, and everyone else who will listen.
I can't imagine the horror. Complain everywhere for what it's worth. 'Bad luck' would not appease me either in this situation.
I feel you.
Complain to LG maybe they will replace it
Sent from my LG-H901 using Tapatalk
Photos??? (or it never happened)
(No offense)
moSess said:
Photos??? (or it never happened)
(No offense)
Click to expand...
Click to collapse
No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
Wrightperspective said:
No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
Click to expand...
Click to collapse
Why would you make this up?
...because you want to feel the love of my rainbow Unicorn.
For the time being, thread has been closed per OP request.
I just purchased 2 of these during black friday and the back of my wife's phone just shattered in her hand. Mind you she has a case on it. It's 28 degrees F here today, and she went outside during her break and sent me a text saying the phone just shattered in her hand. The phone has never been dropped. Mine is still fine so far and I'm praying it doesn't happen to me lol. Has anyone experienced this yet?
the heat made the glass expand probs RIP
I got that into moto G. I was into my vehicle and the AC was on the phone holder was fixed above the AC vent , so the cool air was hitting the device back . in my country ( Qatar ) we have a very hot days and that days was 45C . so when I went out of my vehicle it cracked right away ! . always if u have this situation u need to just open the door open and make the air come's into ur vehicle then u can get ur phone out . GD Luck !.
You would of thought Wuawei would of conducted extreme temperature testing specifically after using a new technique and materials for the manufacturing of the rear cover.
Thanks for the heads up l have to be extremely careful now when lm in hot countries..
PS: I would contact Vmall/Huawei/Honor as this is a manufacturing flaw and they need to address this as your using your device in a normal manner.
Got another one on the way, hopefully we won't run into this issue with the new one. I've been super nervous about this. I really hope the the glass used on that phone was defective. Here's a pic. Notice it looks as if it starts where the flash is.
https://drive.google.com/open?id=0B-OvCAC1jreiRkhfOFRvWmVxOGs
BonezMontana said:
Got another one on the way, hopefully we won't run into this issue with the new one. I've been super nervous about this. I really hope the the glass used on that phone was defective. Here's a pic. Notice it looks as if it starts where the flash is.
https://drive.google.com/open?id=0B-OvCAC1jreiRkhfOFRvWmVxOGs
Click to expand...
Click to collapse
I'm sorry but I don't buy self exploding glass stories I read on forums.. The picture shown clearly shows the point of impact at the very top of the camera flash.. i'm not sure what kind of case she had but it probably was not strong enough to absorb the impact
Sent from my iPhone using Tapatalk
shook187 said:
I'm sorry but I don't buy self exploding glass stories I read on forums.. The picture shown clearly shows the point of impact at the very top of the camera flash.. i'm not sure what kind of case she had but it probably was not strong enough to absorb the impact
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Did you not read the op? Impact from what? The phone was never dropped or hit by anything. I don't do a lot of posting, but when I do, it's not to come post lies, or exaggerations, especially on a forum dedicated to mobile devices. On top of that, the case that's on the phone adds about 2cm to the back, but that's beside the point, simply due to the phone not even being in a situation that required the case or phone to take any impact what so ever.
BonezMontana said:
Did you not read the op? Impact from what? The phone was never dropped or hit by anything. I don't do a lot of posting, but when I do, it's not to come post lies, or exaggerations, especially on a forum dedicated to mobile devices. On top of that, the case that's on the phone adds about 2cm to the back, but that's beside the point, simply due to the phone not even being in a situation that required the case or phone to take any impact what so ever.
Click to expand...
Click to collapse
I'm not calling you a liar and I did read the OP... with that said a phone doesn't have to be dropped... damage could occur right from someone's pockets, pocketbook or purse.
And in this case it was your wife I'm not sure where she stores or carries her phone, if she's like my wife or a typical woman its probably in her purse. Could have dropped her purse, someone could've sat on her purse who knows.. Close a car door on her purse?
But I'm sorry I stated again phones don't just crack on their own.
Sent from my iPhone using Tapatalk
https://en.m.wikipedia.org/wiki/Spontaneous_glass_breakage. It's a wiki but references cited.
Sent from my Nexus 5X using Tapatalk
damn didnt expect it to be that bad, wont it happen again tho when she walks out into the heat?
ritchea said:
https://en.m.wikipedia.org/wiki/Spontaneous_glass_breakage. It's a wiki but references cited.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
If you look up images of spontaneous glass breakage none of the images look like the OP phone which you can clearly see a point of impact.
I'm sure It probably could've happened but so is getting hit by lightning
Sent from my iPhone using Tapatalk
shook187 said:
I'm not calling you a liar and I did read the OP... with that said a phone doesn't have to be dropped... damage could occur right from someone's pockets, pocketbook or purse.
And in this case it was your wife I'm not sure where she stores or carries her phone, if she's like my wife or a typical woman its probably in her purse. Could have dropped her purse, someone could've sat on her purse who knows.. Close a car door on her purse?
But I'm sorry I stated again phones don't just crack on their own.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
The phone was in her hand when it cracked. She was taking pictures of herself, using the rear camera (which she obviously noticed that it wasn't broke at the time), sent me a pic, then she took another and this time noticed that it was shattered. Phone never left her hand as she was outside vaping. So I don't see what could have impacted the phone other than cold weather. It's very possible that the glass could have been defective, or it was forcibly assembled, in which would have caused pressure in the flash area due to it having a slight bevel around it. I just don't see how this is "impossible" when people buy defective items everyday. I posted to see if any other user has experienced this, not to argue or defend myself about how it happened. If you don't believe that things like this can happen, then why did you feel that you had to post your opinion?
My wife's iPhone cracked on its own.. we woke up in the morning and there was one straight crack just above the middle from each side of the bezels. We called Apple and they just needed pictures of the crack and they approved the free repair. So these random cracks do happen.
In any case, the phone came out in, I think, August? I haven't seen or heard of any similar reports of this happening, so unless lots of people's phones start shattering spontaneously from temperature shifts due to colder weather it's probably just a random crappy thing that can happen happening. I won the dead on arrival Core i5 4690K lotto when I built a friend's roommate a PC two or three years ago. **** happens sometimes.
BonezMontana said:
The phone was in her hand when it cracked. She was taking pictures of herself, using the rear camera (which she obviously noticed that it wasn't broke at the time), sent me a pic, then she took another and this time noticed that it was shattered. Phone never left her hand as she was outside vaping. So I don't see what could have impacted the phone other than cold weather. It's very possible that the glass could have been defective, or it was forcibly assembled, in which would have caused pressure in the flash area due to it having a slight bevel around it. I just don't see how this is "impossible" when people buy defective items everyday. I posted to see if any other user has experienced this, not to argue or defend myself about how it happened. If you don't believe that things like this can happen, then why did you feel that you had to post your opinion?
Click to expand...
Click to collapse
already said than random cracks happened due to weather changing with the phone .
First ( Changing The Place Hot to cold or opposite )
Second ( Charging The phone while battery id very low will make device very hot and it the glass touch any cold material might crack .
Third : using the phone for long time while playing games will make the device hot from the back and if it touch a cold materiel might crack Also ! .
and there is many reasons to having a crack,
jkccl9 said:
the heat made the glass expand probs RIP
Click to expand...
Click to collapse
when did that happen
xdanewbiedude said:
when did that happen
Click to expand...
Click to collapse
read my posts !
xdanewbiedude said:
when did that happen
Click to expand...
Click to collapse
Not to me
Sudden changes in temperature can really damage a device. But I didn't thought that Gorilla Glass will break that way.
gopinaidu77 said:
But I didn't thought that Gorilla Glass will break that way.
Click to expand...
Click to collapse
that should be confirmed by Huawei !
My phone is about 14 days old. Already have a crack along the antenna line. love the phone otherwise and just want to know if anyone else has the issue. I always have it in a case.
Ksams said:
My phone is about 14 days old. Already have a crack along the antenna line. love the phone otherwise and just want to know if anyone else has the issue. I always have it in a case.
Click to expand...
Click to collapse
https://m.youtube.com/watch?reload=9&v=yyqNR6W_MUQ
Don't know what kind of case you have. I bought the tech 21 it's really rigid. I won't be sitting on this phone lol. In the video he use an awful lot of force I'd never put that kind of force on my phone.
wolfu11 said:
https://m.youtube.com/watch?reload=9&v=yyqNR6W_MUQ
Don't know what kind of case you have. I bought the tech 21 it's really rigid. I won't be sitting on this phone lol. In the video he use an awful lot of force I'd never put that kind of force on my phone.
Click to expand...
Click to collapse
I have a case that is more on the soft side but I haven't really done much to my phone besides put it in my pocket.
Wow that is so sad! I saw Jerry rigs strength test and it cracks during the bend test at 4 points where the antenna is. Oh god this phone is a nightmare then
Well.. send it it since you still have warranty?
Let's see how widespread an "issue" this is really going to be. I bet it won't be at all. [emoji1]
Sent from my Pixel 4 XL using Tapatalk
Ksams said:
I have a case that is more on the soft side but I haven't really done much to my phone besides put it in my pocket.
Click to expand...
Click to collapse
Was it your back pocket?
I smell a troll that saw a youtube video! LOL
I called support yesterday after reading the reports. Tier 1 rep went to Tier 2 to find out. He claimed that this would be covered by warranty barring other evidence of accidental damage - ie; fired from a cannon directly into a woodchipper. I guess I can't play hacky sack with the thing.
100rabh7791 said:
Wow that is so sad! I saw Jerry rigs strength test and it cracks during the bend test at 4 points where the antenna is. Oh god this phone is a nightmare then
Click to expand...
Click to collapse
Why exactly does that make this phone a nightmare? The pressure they put on this phone in the test is WAY more than anyone would typically put on it. Put it in your back pocket and sit down, probably, but that would likely be any phone. I've had a ton of different phones, and never, ever had one bend. Even my Blackberry pearl, EVO, or nexus s. Those were way before phones were very sturdy. I seriously doubt most folks will bend this phone.
gettinwicked said:
Why exactly does that make this phone a nightmare? The pressure they put on this phone in the test is WAY more than anyone would typically put on it. Put it in your back pocket and sit down, probably, but that would likely be any phone. I've had a ton of different phones, and never, ever had one bend. Even my Blackberry pearl, EVO, or nexus s. Those were way before phones were very sturdy. I seriously doubt most folks will bend this phone.
Click to expand...
Click to collapse
he forgot this wasn't a reddit post.
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
Ippolito1971 said:
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
Click to expand...
Click to collapse
Seems like it's a big F for the glossy finish for the black variant. You could try to warranty it out and see what happens.
Ippolito1971 said:
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
Click to expand...
Click to collapse
So as soon as you put it in the case this happened? Well it had to have since it was never outside a case for even a minute. But then you are taking it in and out of the case therefore it's been out for some time. I'm slightly confused as to if it's been out of a case or not. Nonetheless, I had a fabric case on my P3a and that thing is nearly impossible to get off. I did take it off once before the final time and it took me quite some time to get the phone out without damaging it. I'm not sure if the 4xl is the same but you definitely should get a replacement, put it in the case and leave it there.
I agree. I have the Pixel fabric case and find it impossible to take off. I find a good way is to take off the left side completely first. Don't try to take off from the top or bottom.
bobby janow said:
So as soon as you put it in the case this happened? Well it had to have since it was never outside a case for even a minute. But then you are taking it in and out of the case therefore it's been out for some time. I'm slightly confused as to if it's been out of a case or not. Nonetheless, I had a fabric case on my P3a and that thing is nearly impossible to get off. I did take it off once before the final time and it took me quite some time to get the phone out without damaging it. I'm not sure if the 4xl is the same but you definitely should get a replacement, put it in the case and leave it there.
Click to expand...
Click to collapse
Sure I take it out but it's never touched a surface and never been in my pocket without a case. Primarily using new Pixel 4XL case from Google. It's pretty upsetting.
Probably the taking in and out of the case that's doing it. The stock Google cases fit very tightly, something that holds true with the two aftermarket cases I've also purchased. None of them were easy to get the phone in and out of and were/are tighter than I expect from a case. I mean so far the thing I've done with my phone that is most likely to break a phone is putting it in the cases I've owned.
On the bendy thing I don't buy it at all; it's not just a significant force applied but also done so in a very particular way on the very tip of the ends with a fulcrum in the middle. Try and imagine how you will apply a similar loading to the frame in actual use and it isn't easy to come up with a scenario. Not saying they wont bend or cant be broken but I am saying that I would be very skeptical of anyone claiming they encountered this damage in normal use.
One last thought here is that I wonder or question where the bar is, how strong should the phone be? Obviously it should be able to stand up to the rigors of the day to day but are we starting to expect too much? I'm actually asking, not sure if I can define a realistic expectation for a phones strength. I do feel however that some people are asking too much from what with current technology is inherently going to be a somewhat fragile piece of electronic equipment.
One question did they ever have a bend test for flip phones? Short answer no! Why they would snap in half. I agree I think we are expecting these phones to be tanks.
Here is a better question. Who puts a 1,000 dollar device in their back pocket like it's a .25 cent pack of gum? ?
ZeroKool76 said:
Here is a better question. Who puts a 1,000 dollar device in their back pocket like it's a .25 cent pack of gum? ?
Click to expand...
Click to collapse
The real question is where are you finding packs of gum for 25¢?