Has your glass shattered yet? - Honor 8 Questions & Answers

I just purchased 2 of these during black friday and the back of my wife's phone just shattered in her hand. Mind you she has a case on it. It's 28 degrees F here today, and she went outside during her break and sent me a text saying the phone just shattered in her hand. The phone has never been dropped. Mine is still fine so far and I'm praying it doesn't happen to me lol. Has anyone experienced this yet?

the heat made the glass expand probs RIP

I got that into moto G. I was into my vehicle and the AC was on the phone holder was fixed above the AC vent , so the cool air was hitting the device back . in my country ( Qatar ) we have a very hot days and that days was 45C . so when I went out of my vehicle it cracked right away ! . always if u have this situation u need to just open the door open and make the air come's into ur vehicle then u can get ur phone out . GD Luck !.

You would of thought Wuawei would of conducted extreme temperature testing specifically after using a new technique and materials for the manufacturing of the rear cover.
Thanks for the heads up l have to be extremely careful now when lm in hot countries..
PS: I would contact Vmall/Huawei/Honor as this is a manufacturing flaw and they need to address this as your using your device in a normal manner.

Got another one on the way, hopefully we won't run into this issue with the new one. I've been super nervous about this. I really hope the the glass used on that phone was defective. Here's a pic. Notice it looks as if it starts where the flash is.
https://drive.google.com/open?id=0B-OvCAC1jreiRkhfOFRvWmVxOGs

BonezMontana said:
Got another one on the way, hopefully we won't run into this issue with the new one. I've been super nervous about this. I really hope the the glass used on that phone was defective. Here's a pic. Notice it looks as if it starts where the flash is.
https://drive.google.com/open?id=0B-OvCAC1jreiRkhfOFRvWmVxOGs
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I'm sorry but I don't buy self exploding glass stories I read on forums.. The picture shown clearly shows the point of impact at the very top of the camera flash.. i'm not sure what kind of case she had but it probably was not strong enough to absorb the impact
Sent from my iPhone using Tapatalk

shook187 said:
I'm sorry but I don't buy self exploding glass stories I read on forums.. The picture shown clearly shows the point of impact at the very top of the camera flash.. i'm not sure what kind of case she had but it probably was not strong enough to absorb the impact
Sent from my iPhone using Tapatalk
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Did you not read the op? Impact from what? The phone was never dropped or hit by anything. I don't do a lot of posting, but when I do, it's not to come post lies, or exaggerations, especially on a forum dedicated to mobile devices. On top of that, the case that's on the phone adds about 2cm to the back, but that's beside the point, simply due to the phone not even being in a situation that required the case or phone to take any impact what so ever.

BonezMontana said:
Did you not read the op? Impact from what? The phone was never dropped or hit by anything. I don't do a lot of posting, but when I do, it's not to come post lies, or exaggerations, especially on a forum dedicated to mobile devices. On top of that, the case that's on the phone adds about 2cm to the back, but that's beside the point, simply due to the phone not even being in a situation that required the case or phone to take any impact what so ever.
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I'm not calling you a liar and I did read the OP... with that said a phone doesn't have to be dropped... damage could occur right from someone's pockets, pocketbook or purse.
And in this case it was your wife I'm not sure where she stores or carries her phone, if she's like my wife or a typical woman its probably in her purse. Could have dropped her purse, someone could've sat on her purse who knows.. Close a car door on her purse?
But I'm sorry I stated again phones don't just crack on their own.
Sent from my iPhone using Tapatalk

https://en.m.wikipedia.org/wiki/Spontaneous_glass_breakage. It's a wiki but references cited.
Sent from my Nexus 5X using Tapatalk

damn didnt expect it to be that bad, wont it happen again tho when she walks out into the heat?

ritchea said:
https://en.m.wikipedia.org/wiki/Spontaneous_glass_breakage. It's a wiki but references cited.
Sent from my Nexus 5X using Tapatalk
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If you look up images of spontaneous glass breakage none of the images look like the OP phone which you can clearly see a point of impact.
I'm sure It probably could've happened but so is getting hit by lightning
Sent from my iPhone using Tapatalk

shook187 said:
I'm not calling you a liar and I did read the OP... with that said a phone doesn't have to be dropped... damage could occur right from someone's pockets, pocketbook or purse.
And in this case it was your wife I'm not sure where she stores or carries her phone, if she's like my wife or a typical woman its probably in her purse. Could have dropped her purse, someone could've sat on her purse who knows.. Close a car door on her purse?
But I'm sorry I stated again phones don't just crack on their own.
Sent from my iPhone using Tapatalk
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The phone was in her hand when it cracked. She was taking pictures of herself, using the rear camera (which she obviously noticed that it wasn't broke at the time), sent me a pic, then she took another and this time noticed that it was shattered. Phone never left her hand as she was outside vaping. So I don't see what could have impacted the phone other than cold weather. It's very possible that the glass could have been defective, or it was forcibly assembled, in which would have caused pressure in the flash area due to it having a slight bevel around it. I just don't see how this is "impossible" when people buy defective items everyday. I posted to see if any other user has experienced this, not to argue or defend myself about how it happened. If you don't believe that things like this can happen, then why did you feel that you had to post your opinion?

My wife's iPhone cracked on its own.. we woke up in the morning and there was one straight crack just above the middle from each side of the bezels. We called Apple and they just needed pictures of the crack and they approved the free repair. So these random cracks do happen.

In any case, the phone came out in, I think, August? I haven't seen or heard of any similar reports of this happening, so unless lots of people's phones start shattering spontaneously from temperature shifts due to colder weather it's probably just a random crappy thing that can happen happening. I won the dead on arrival Core i5 4690K lotto when I built a friend's roommate a PC two or three years ago. **** happens sometimes.

BonezMontana said:
The phone was in her hand when it cracked. She was taking pictures of herself, using the rear camera (which she obviously noticed that it wasn't broke at the time), sent me a pic, then she took another and this time noticed that it was shattered. Phone never left her hand as she was outside vaping. So I don't see what could have impacted the phone other than cold weather. It's very possible that the glass could have been defective, or it was forcibly assembled, in which would have caused pressure in the flash area due to it having a slight bevel around it. I just don't see how this is "impossible" when people buy defective items everyday. I posted to see if any other user has experienced this, not to argue or defend myself about how it happened. If you don't believe that things like this can happen, then why did you feel that you had to post your opinion?
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already said than random cracks happened due to weather changing with the phone .
First ( Changing The Place Hot to cold or opposite )
Second ( Charging The phone while battery id very low will make device very hot and it the glass touch any cold material might crack .
Third : using the phone for long time while playing games will make the device hot from the back and if it touch a cold materiel might crack Also ! .
and there is many reasons to having a crack,

jkccl9 said:
the heat made the glass expand probs RIP
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when did that happen

xdanewbiedude said:
when did that happen
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read my posts !

xdanewbiedude said:
when did that happen
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Not to me

Sudden changes in temperature can really damage a device. But I didn't thought that Gorilla Glass will break that way.

gopinaidu77 said:
But I didn't thought that Gorilla Glass will break that way.
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that should be confirmed by Huawei !

Related

Cracked Screen. :(

Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new so copy and paste it
i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
LOCOLAPTOP said:
Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new.
Pic: i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
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I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
zer071 said:
I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
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It's not Gorilla Glass.
Try buffing it out.
Sent from my ADR6400L using XDA App
wow that hurts
LOCOLAPTOP said:
Do not drop this phone even with a case and screen protector.
What happen was I knock it off my desk to the wood floor and it fell on its side not on the screen and this is the result of it. Phone still works but the digitizer and LCD are both cracked. *Sigh*
At least I have insurance even if I don't want to use it.
I have a picture but I cant post it since I'm new so copy and paste it
i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
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That sucks, same thing happened to me about 2 weeks after I got the d2. I hate spending money on something, then having spend more money to get it replaced because I screwed up. I feel your pain.
man, that sucks
zer071 said:
I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car
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I have seen so many people do this.
httr_ said:
man, that sucks
I have seen so many people do this.
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Just don't plug it in to charge then forget and get out. I've killed two chargers this way. That is why I buy the cheap retractable ones. A) cheap to replace, B) they just snap off, IE not doing much(if any) damage to the usb port of the phone.
zer071 said:
I was worried about this happening because the screen was so big I have a bad habit of leaving my phone in my lap while driving forgetting its there and drop it when I get out of the car. Did it with my droid alot never broke anything hope yours just hit the floor in the wrong spot. Does HTC use gorilla glass? does anyone know?
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Oh yah, done that!! In my truck nice 36 inch drop on pavement... My incredible survived it once.. Since then I make sure my phone is next to me.
It just sucks since I had to pay outright since I didn't want a contract.
Any word on when the otter box is coming out for this phone? I never had a case on my original droid but on this phone you need a good one.
LOCOLAPTOP said:
It just sucks since I had to pay outright since I didn't want a contract.
Any word on when the otter box is coming out for this phone? I never had a case on my original droid but on this phone you need a good one.
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Yea I feel like I need an Otterbox for this phone. For some reason it feels really fragile.
Sorry to hear about your loss. That happened to my nexus one the first week I got it.
Sent from my ADR6400L using XDA Premium App
http://i79.photobucket.com/albums/j152/LOCOLAPTOP/IMG_20110327_110125.jpg
That's sad
Sent from my ADR6400L using Tapatalk
Gorilla glass won't save u either. Trust me been there done that
Sent from my ADR6400L using XDA App
quattr0 said:
Gorilla glass won't save u either. Trust me been there done that
Sent from my ADR6400L using XDA App
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True but its worst without it.
I must be extremely lucky. The other day I dropped my phone as I was getting in the car and the door shut right on it. I didn't slam the door very hard so it didn't latch or anythinf, but I still feared the worst. Luckily nothing was Damaged.
Sent from my Thunderbolt using Perfect Storm xda app.
sorry for the lost, live and learn.
Its so hit or miss man. Ive dropped my Incredible from 5' off a breakfast bar onto tile and nothing but then you hear of others dropping on wood floors at a foot and utter destruction. It just takes that one special spot.
Hell look at the Nexus one when it first released, they had the videos showing the "Genetically altered" Glass they were using with little what looked like erasers bending the glass a million times and some sort of tumbler throwing it around to show the durability and then a week after release they said "The Nexus one should not be placed in pockets due to the high risk of stress cracks" Ahh duhh???!!!
wow i feel your pain. same happned to me with the droid 1
Did that to my EVO the second week I had it after launch. Another $100 I had to put into that phone.
No insurance on my Thunderbolt...we'll see how that plays out.

Nearly had a heart attack

So here i am, getting my phone. IT's fairly hot...of noes another SOD. I'm walking, take it out of the case. Take off the battery cover....and it slips. Im around 5 11 , and was holding it at chest height when it fell. No joke, it was like time stopped. I saw it fall slowly, without any protection
It hit the ground...and the battery flew out (obviously). I was scared even though the screen didnt crack. because the flipping Camera hit the ground first since it popped out!
At first, it wouldn't read the battery, and showed a question mark. A quick battery remove and insert fixed that.
It works fine, but after that momment, im scared to drop. Can't bear to see my baby damaged
Just wanted to share a story.
BTW: how durable are these phones? If it was my old iphone,.......uhh wouldnt have been so good. The plastic hasnt even been dented
BTW arethese hings like bulletproof. It's
The odds of a phone surviving being dropped is so variable that it is unpredictable except for obviously disastrous circumstances. Wear textured rubber gloves to reduce the potential of dropping it.
I remember when I dropped mine about 5 feet face down on asphalt/concrete whatever it was and I was so mad that I walked away. Didn't bother to even look if it was cracked because I thought it was done. I ended up picking it up and it was pefect. No scratches on the screen only on metal sidings.
Sent from my LG-P999 using xda premium
Core Memory said:
The odds of a phone surviving being dropped is so variable that it is unpredictable except for obviously disastrous circumstances. Wear textured rubber gloves to reduce the potential of dropping it.
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Well, that sounds a bit peculiar for just a phone
Blazing angel said:
Well, that sounds a bit peculiar for just a phone
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You are still on the G2x correct? I just checked mine, it has a small nick on the metal band. Nothing too bad though.
Blazing angel said:
Well, that sounds a bit peculiar for just a phone
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Also, the phone should wear protection, put the phone in a transparent condom.
This is why my phone is encased in lucite.
i usually carry my cell in this while on the go...
http://www.bulletproofvestshop.com/...ion-Level-IIIA-3A-Light-Weight-Bag-Brown.html
burhanistan said:
This is why my phone is encased in lucite.
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Like an insect trapped in amber? If so, in millions of years, when aliens visit the burnt-out remnants of earth, they will find it and wonder why NVIDIA didn't provide the information developers needed.
Core Memory said:
Like an insect trapped in amber? If so, in millions of years, when aliens visit the burnt-out remnants of earth, they will find it and wonder why NVIDIA didn't provide the information developers needed.
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Lol nice one.
Thanks for the link, I ordered one and ill make a review on it once it arrives
crazythunder said:
i usually carry my cell in this while on the go...
http://www.bulletproofvestshop.com/...ion-Level-IIIA-3A-Light-Weight-Bag-Brown.html
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crazythunder said:
i usually carry my cell in this while on the go...
http://www.bulletproofvestshop.com/...ion-Level-IIIA-3A-Light-Weight-Bag-Brown.html
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You might want to put that bulletproof briefcase in this:
http://www.ecscase.com/shipping/valise-cases/valise-supreme-38f-case
That way, you're ready for anything. Well, almost anything.
Ya why not just put it in a underground bomb bunker while your at it, this is getting retarded!
Sent from my LG-P999 using xda premium
Ive dropped mines several times.. Not from.that high though and mostly on carpet.. I'm usually very careful with my phone.the phone is still in very good condition..this is one of the most under rated phones imo. Ive never kept a phone as long as this.. I love look and performance
---------- Post added at 11:00 AM ---------- Previous post was at 10:33 AM ----------
And I hate cases and screen protectors.. They take so much away from the phone
I dropped mine out of my lap onto a gravel driveway while getting out of the car. Screen shattered into a spider web. Wasn't very far down. Glad I have insurance. I agree that this phone is underated.
Core Memory said:
Like an insect trapped in amber? If so, in millions of years, when aliens visit the burnt-out remnants of earth, they will find it and wonder why NVIDIA didn't provide the information developers needed.
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Word
Sent from my LG-P999 using xda premium
I've heard peolpe dropped theirs 3 feet and it breaks. Personally I dropped mine off a 15 foot ladder at work and it landed on sharply corrugated metal flooring face first. Heart skipped a beat, I went and pick it up and nothing at all happened No scratches, nothing. But then again, Gorilla glass is made to not scratch from metal so drop it on concrete and I wouldn't be to sure.
Ive dropped mine a few times, and in my case, the corners are pretty easily dented, like soft plastic.

2 Foot Drop - Screen Cracked! So much for this phone's durability!

Just a warning to everyone wanting to get this phone because it can "take the drops."
So I'm getting ready to watch the World series, sitting on my sofa and my V10 falls off the edge of the sofa on to the floor and guess what? The SCREEN CRACKED! Are you kidding me LG? You boast how this thing can take the drops and my phone falls TWO FEET and the screen cracks? Now I have to pay a deductible to get another phone? Yeah...let me get that phone, take it in and trade it for a different brand. Not sure if mine is defective or something but I've had bigger drops on other phones that had no issues. This is NOT what I expected from this phone - a phone I was hoping to keep and carry with no case. HORRIBLE experience! My G4 can take a bigger drop than that!
It's physics and coincidence. You were unlucky enough to have it a weak spot.
It happens.
Sadly, LG doesn't do the one free screen replacement like some other OEMs do.
Any phone can shatter with one unlucky 2 foot drop. LG is no different.
Sorry about the broken screen, though. That does suck.
Sent from my LG-H901 using Tapatalk
Sorry for your loss.
I get that but they WILL be hearing from me since they tout in commercials how you can drop the phone and it can take it. Hopefully with the phone being so new they won't want the negativity out there about this phone and since I have the G4 and the V10, maybe they will be nice enough to take care of it. Who knows? Can't hurt to try. I'll update the thread once I talk to them.
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
Ryu Kenshin said:
Well, they only tested to drop the phone at 1-1.5 foot, anyway.
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Actually, this is from LG's website:
1. The LG V10 passed a military standard test for shock (MIL-STD-810G Method 516.6, Procedure IV – "Transit Drop"") that consists of 4-foot drops onto 2" of plywood over concrete. The test includes impacts on every face, edge and corner of the device. Further, the device passed an enhanced version of the Transit Drop test consisting of 26 drops from 4 feet onto a concrete surface. "Passed" is defined as the absence of any of the following issues: surface cracks, inoperability of device including camera, and separation of screen from monitor. Device may not perform as tested in all conditions. Test performed in controlled environment. Do not attempt.
I get that "device may not perform as tested in all conditions" but for Pete's sake, this thing dropped 2 feet onto carpet.
Very sad.
Sent from my LG-H901 using Tapatalk
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
Wow, that is certainly sad. Man I hope they will replace it
Nitemare3219 said:
CARPET? I'm sorry, but I don't believe that. There is no way your phone dropped 2 feet onto a soft, impact absorbing surface like carpet and broke. Carpet is probably the safest thing you could possibly drop the phone on!
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I swear to you. I even sarcastically said to my wife, "Oh no...my phone fell. I'm SOOOO Worried." Then I picked it up and it was cracked. I was completely shocked myself. I kept saying, "ARE YOU KIDDING ME?????!!!!" Had I dropped it getting out of my car or something onto concrete, I would understand. I'm still in shock.
By the way ---- it's berber carpet and there's currently no padding under it because we had a flood and are waiting for new flooring. Thin carpet on top of concrete. Still...CARPET.
I am sorry, i recently dropped my Nexus 6. Although it didn't hit carpet it did have a case. I was bummed non the less
Thats unfortunate. No two pieces of glass are the same though. I work on concrete all day and i cant tell you how many phones ive dropped on it and never cracked a screen, knock on wood. I'm like you, I don't plan on using a case with this phone. I may think twice about that now.
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
jdiddy_ub said:
Still waiting to receive my device but you don't need a case to protect the screen... Get a tempered glass protector
Best $8 investment you can make on your $600 phone
Sent from my D5803 using Tapatalk
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I ordered it online last night from Amazon. They didn't have them in store when I bought it.
Wrightperspective said:
The SCREEN CRACKED!
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Yikes, I feel you.
Although it really is the physics of the matter, and drop tests are based on statistics, I feel you.
It goes completely against what you were lead to expect, and I agree, you need to let LG know, and everyone else who will listen.
I can't imagine the horror. Complain everywhere for what it's worth. 'Bad luck' would not appease me either in this situation.
I feel you.
Complain to LG maybe they will replace it
Sent from my LG-H901 using Tapatalk
Photos??? (or it never happened)
(No offense)
moSess said:
Photos??? (or it never happened)
(No offense)
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No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
Wrightperspective said:
No other phone available to take photos right now (Wife sleeping with her iPhone plugged in and white noise on). But why would I make this up? I will post photos tomorrow night after work. Or maybe in the morning.
Definitely happened.
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Why would you make this up?
...because you want to feel the love of my rainbow Unicorn.
For the time being, thread has been closed per OP request.

Show me that V20 dent that is driving you crazy!! (Fun post)

The other day I was in the bathroom and forgot that I put my phone on the towel... Got a tiny dent on the corner(Plastic bezel sucks) even though once the cover for it comes in by the 14 of this month is driving me crazy just to see a scratch/dent on it.
Didn't even follow the title. You didn't "show us" anything.
Dont have a cam right now to take a pic. The phone fell and hit the floor with the right bottom corner. Honestly seems more like a chip mark than a dent or a scratch.
People who don't put a case on an expensive device are like guys who don't use condoms with a random girl...I just don't get it...
UPSGuy said:
People who don't put a case on an expensive device are like guys who don't use condoms with a random girl...I just don't get it...
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I actually order a case but still hasn't arrive.
First thing I get is a case. Even if I have to buy from best buy and pay s premium price. Protection is first priority. After that I'll hit Amazon and get s case I like. I take no chances because you can't undo a drop.
Sent from my LG-H910 using Tapatalk
UPSGuy said:
People who don't put a case on an expensive device are like guys who don't use condoms with a random girl...I just don't get it...
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Can't get a STD or phone pregnant.
UPSGuy said:
People who don't put a case on an expensive device are like guys who don't use condoms with a random girl...I just don't get it...
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For most people you're right about the phone - and the random girl.
Yet no one puts cases on their fine crystal Scotch or Cognac glasses - they show them for the fine stemware beauty and art they are designed to be and treat them with care. And no one expects a random girl to be virgin clean ... especially a random that doesn't care if you're goin' in raw-dog.
I've always been disease free my whole life (I'm oooold) because I've chosen wisely .... and I've NEVER used a case on any of my Cell Phones, going all the way back to my first phone in 1992, because I treat them like the fragile glass and electronic pieces of artistic equipment they are.
As much as I agree with the analogy of cases for some people .... I certainly understand why most don't use a case.
Where we probably agree the most is when someone doesn't use a case (or condom) and then complains about how bad their lack of carefulness became a bad situation and blames everything/everyone but themselves.
SaintlySins said:
For most people you're right about the phone - and the random girl.
Yet no one puts cases on their fine crystal Scotch or Cognac glasses - they show them for the fine stemware beauty and art they are designed to be and treat them with care. And no one expects a random girl to be virgin clean ... especially a random that doesn't care if you're goin' in raw-dog.
I've always been disease free my whole life (I'm oooold) because I've chosen wisely .... and I've NEVER used a case on any of my Cell Phones, going all the way back to my first phone in 1992, because I treat them like the fragile glass and electronic pieces of artistic equipment they are.
As much as I agree with the analogy of cases for some people .... I certainly understand why most don't use a case.
Where we probably agree the most is when someone doesn't use a case (or condom) and then complains about how bad their lack of carefulness became a bad situation and blames everything/everyone but themselves.
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That's why I use a clear case on my v20 with a built in metal kickstand. It shows off the phone but protects it.
The great news is that if you damage the top or bottom of your phone you can replace it by removing the 4 screws on those portions and buying a new chin or forehead. I swapped the bottom chin for a new one when my old one got scratched. It was quick and painless process.
DarkMage619 said:
The great news is that if you damage the top or bottom of your phone you can replace it by removing the 4 screws on those portions and buying a new chin or forehead. I swapped the bottom chin for a new one when my old one got scratched. It was quick and painless process.
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link to the parts please, I need a 4-head
haha I ended up with getting titan bc im impatient, but i just realized I could always replace the 3 parts with silver and practically have the silver phone.
Sent from my Samsung Galaxy S7 using Tapatalk
Any pictures ?
https://www.youtube.com/watch?v=KNgSDmkn96c
Every time I see this video I realize how good investment I did considering how easy is to work with.
@rbiter said:
Can't get a STD or phone pregnant.
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Do you know what an analogy is? Lol
12MaNy said:
Do you know what an analogy is? Lol
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Do you know what a joke is?

Anyone else already have a crack on the side where the antenna lines are?

My phone is about 14 days old. Already have a crack along the antenna line. love the phone otherwise and just want to know if anyone else has the issue. I always have it in a case.
Ksams said:
My phone is about 14 days old. Already have a crack along the antenna line. love the phone otherwise and just want to know if anyone else has the issue. I always have it in a case.
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https://m.youtube.com/watch?reload=9&v=yyqNR6W_MUQ
Don't know what kind of case you have. I bought the tech 21 it's really rigid. I won't be sitting on this phone lol. In the video he use an awful lot of force I'd never put that kind of force on my phone.
wolfu11 said:
https://m.youtube.com/watch?reload=9&v=yyqNR6W_MUQ
Don't know what kind of case you have. I bought the tech 21 it's really rigid. I won't be sitting on this phone lol. In the video he use an awful lot of force I'd never put that kind of force on my phone.
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I have a case that is more on the soft side but I haven't really done much to my phone besides put it in my pocket.
Wow that is so sad! I saw Jerry rigs strength test and it cracks during the bend test at 4 points where the antenna is. Oh god this phone is a nightmare then
Well.. send it it since you still have warranty?
Let's see how widespread an "issue" this is really going to be. I bet it won't be at all. [emoji1]
Sent from my Pixel 4 XL using Tapatalk
Ksams said:
I have a case that is more on the soft side but I haven't really done much to my phone besides put it in my pocket.
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Was it your back pocket?
I smell a troll that saw a youtube video! LOL
I called support yesterday after reading the reports. Tier 1 rep went to Tier 2 to find out. He claimed that this would be covered by warranty barring other evidence of accidental damage - ie; fired from a cannon directly into a woodchipper. I guess I can't play hacky sack with the thing.
100rabh7791 said:
Wow that is so sad! I saw Jerry rigs strength test and it cracks during the bend test at 4 points where the antenna is. Oh god this phone is a nightmare then
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Why exactly does that make this phone a nightmare? The pressure they put on this phone in the test is WAY more than anyone would typically put on it. Put it in your back pocket and sit down, probably, but that would likely be any phone. I've had a ton of different phones, and never, ever had one bend. Even my Blackberry pearl, EVO, or nexus s. Those were way before phones were very sturdy. I seriously doubt most folks will bend this phone.
gettinwicked said:
Why exactly does that make this phone a nightmare? The pressure they put on this phone in the test is WAY more than anyone would typically put on it. Put it in your back pocket and sit down, probably, but that would likely be any phone. I've had a ton of different phones, and never, ever had one bend. Even my Blackberry pearl, EVO, or nexus s. Those were way before phones were very sturdy. I seriously doubt most folks will bend this phone.
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he forgot this wasn't a reddit post.
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
Ippolito1971 said:
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
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Seems like it's a big F for the glossy finish for the black variant. You could try to warranty it out and see what happens.
Ippolito1971 said:
No cracks BUT I have official Google case for the xl (grey fabric) and just from taking it in/out of case some of the paint near the seam is coming off. WTF Google!!?? All black variant so I'm pretty pissed. Love the case but how the hell!? It's been in a case since minute 1 and never spent a second naked in my pocket or otherwise.
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So as soon as you put it in the case this happened? Well it had to have since it was never outside a case for even a minute. But then you are taking it in and out of the case therefore it's been out for some time. I'm slightly confused as to if it's been out of a case or not. Nonetheless, I had a fabric case on my P3a and that thing is nearly impossible to get off. I did take it off once before the final time and it took me quite some time to get the phone out without damaging it. I'm not sure if the 4xl is the same but you definitely should get a replacement, put it in the case and leave it there.
I agree. I have the Pixel fabric case and find it impossible to take off. I find a good way is to take off the left side completely first. Don't try to take off from the top or bottom.
bobby janow said:
So as soon as you put it in the case this happened? Well it had to have since it was never outside a case for even a minute. But then you are taking it in and out of the case therefore it's been out for some time. I'm slightly confused as to if it's been out of a case or not. Nonetheless, I had a fabric case on my P3a and that thing is nearly impossible to get off. I did take it off once before the final time and it took me quite some time to get the phone out without damaging it. I'm not sure if the 4xl is the same but you definitely should get a replacement, put it in the case and leave it there.
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Sure I take it out but it's never touched a surface and never been in my pocket without a case. Primarily using new Pixel 4XL case from Google. It's pretty upsetting.
Probably the taking in and out of the case that's doing it. The stock Google cases fit very tightly, something that holds true with the two aftermarket cases I've also purchased. None of them were easy to get the phone in and out of and were/are tighter than I expect from a case. I mean so far the thing I've done with my phone that is most likely to break a phone is putting it in the cases I've owned.
On the bendy thing I don't buy it at all; it's not just a significant force applied but also done so in a very particular way on the very tip of the ends with a fulcrum in the middle. Try and imagine how you will apply a similar loading to the frame in actual use and it isn't easy to come up with a scenario. Not saying they wont bend or cant be broken but I am saying that I would be very skeptical of anyone claiming they encountered this damage in normal use.
One last thought here is that I wonder or question where the bar is, how strong should the phone be? Obviously it should be able to stand up to the rigors of the day to day but are we starting to expect too much? I'm actually asking, not sure if I can define a realistic expectation for a phones strength. I do feel however that some people are asking too much from what with current technology is inherently going to be a somewhat fragile piece of electronic equipment.
One question did they ever have a bend test for flip phones? Short answer no! Why they would snap in half. I agree I think we are expecting these phones to be tanks.
Here is a better question. Who puts a 1,000 dollar device in their back pocket like it's a .25 cent pack of gum? ?
ZeroKool76 said:
Here is a better question. Who puts a 1,000 dollar device in their back pocket like it's a .25 cent pack of gum? ?
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The real question is where are you finding packs of gum for 25¢?

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