Dropped Galaxy J7 Pro, screen gone with no visible cracks. - General Questions and Answers

I dropped my Galaxy J7 Pro. At first the screen started dying with a small black spot on the bottom left corner, then it spread nearly to the whole screen. Now when I press the Home button, all I see are flashes and sometimes I can barely see the time and battery info. There are no cracks or scratches on the screen. The touchscreen still works, it still registers touch inputs. I can still pick up when someone calls.
I'm going to get it fixed but I know almost nothing phone repair. So I thought I'd ask around so I don't get duped. What should a fix like this normally cost? Would it be an easy fix, like something they could do on the spot or would it take long? Thanks.

Related

My phone is touching itself :(

Hi folks,
Long story short, when it wants to, my phone is touching itself.
More specifically, the top right hand corner of the screen.
So, sitting on the home screen it's constantly clicking and re-clicking the system tray item.
When keyboard is slid out, the button in the same corner is the bloody Start button, so it's constantly clicking Start!!!!
Not a constant problem.
Sometimes I can use the rest of the phone alright but sometimes the screen is just unresponsive to touches.
Any suggestions?
I have 7 months left on my plan and its driving me insane.
Cheers
- enzo
lol is ur phone on ecstasy, lol i was dying with laughter when i read ur subject
same with me but sorry, i have no idea how to help u with your problem
sounds like you have a bad spot on your digitizer.
Yeah this sounds like a typical Digitizer problem. You could buy one on eBay or DealExtreme for just a few dollars/euro's (10-15). Good luck with it!
Would you, by chance, be using a Snap-On Shell/Protector on your device?
I know I bought a couple Snap-On Hard Plastic shells for 2 of my Fuzes.. and both Cases constantly tapped the Taskbar opening the Notification Screen.
^^^What he said. It could be as simple as that. I've had two different snap-on protectors and my phone did that. It took me to get the second case (and about 2 months) before I realized what was going on lol. If so, go grab some sand paper and go to town. I eventually just took mine off. Hope this helps.

[Q] Screen appears loose in the top left corner of Nexus S

Hi,
I've had my Nexus S for less than 4 weeks, and I just noticed today that the top right corner of the screen seems to have some give when you press on it. It apparently just started happening now... Anyone else have this issue with their phone? I'm wondering if I should just run to Best Buy and have them exchange the phone for me before it's too late...
Thanks,
Mike
I don't have that problem with mine but in your case looks like you might have to take that trip to best buy
Sent from my Nexus S
if you look at it, does the surface of the top corner part raised a bit compared to the other corners or sides?
I ask because I tried to press gently on the corners and also the sides and there's a very slight give. It maybe because of the type of screen (plastic?) causing the give when pressed?
yeah it appears to be ever so slighlty raised, and has a very slight give...
any word on if this is normal? I have the same issue with the bottom capacitive side....it is noticeably lose sometimes, I can push it then it becomes tight...then the capacitive buttons wont work unless I turn off the screen then turn it back on.
My 2 week old Nexus S just started doing this. It feels like the screen is attached with glue and the screen has separated from the frame. I can press on it and it sticks for a moment, but if press a minute later it clicks again.
My phone had the same problem.. Upper right screen was lifting ever so slightly. I was passed my thirty days so i couldn't bring it back to bestbuy. My only option was to send it to samsung for repair. The problem was that they had it for almost three weeks and when i got it back the screen was still lifting up. I had to send it back out and almost three weeks later (again) i got it back and it was fixed. They ended up replacing the PBA. Not exactly sure what that is but the phone is fixed.

Small row of screen unresponsive

I have an Lg G2. Works great.
Yesterday I noticed some weird behavior. The screen was finicky and hard to use. The screen is cracked on the two left corners of the phone but the display area is perfect. The picture looks perfect...
I decided to open up an app where I could draw and it turns out I can't get any input on a perfect row about an inch or so from the top of the screen, and about half an inch across, all the way from one side to another. I can color in the whole screen but it's perfectly blank on that one row.
I did some research and figured it might be some loose connector with the digitizer.
Is this possibly an easy fix?
I have warranty but no insurance
Thanks!!!
Bump
Check the connectors
You cant really cause anymore damage by just checking the connectors going to do that when i get home tonight, I'll tell you if it works

Motorola Canada repair services (Futuretel)

Woke up this morning, check texts on my G which works fine, pocket it (front left pocket, screen facing my leg, nothing else in there, loose fitting pants), go to work, check it about an hour later, can't undo my screen lock, touch screen is acting all wonky, I'm not even touching it and I keep seeing wrong input over and over... so I turn it off and back on, but I still can't use the touch controls on the left part of the screen (the left and center row of the lock screen doesn't respond, the right most one does, and the very bottom emergency calls does).
So I carefully inspect my phone, there is not a single mark on the screen, bezel, back-plate... the phone is in pristine condition, I take good care of my electronics (or so I thought). I start checking the screen against a light at various angles and on the bottom, slightly under the lock screen dots, I see a very thin line under the glass but above the screen, starting at one edge and going about halfway across. Like the touch sensor is partly cracked, but nothing else is?
So I was wondering, does this count as physical damage? I don't see how it could. As I said, the phone is pristine and I can't imagine how I could have damaged the touch sensor without leaving a mark on the glass, bezel or screen.
But I'm still worried that Futuretel, which is where the Motorola people are telling me to send the phone will call it physical damage and have me fork over 150$ for a repair I could do myself for 50~60.
And I would do it, had I actually broken my phone... But I didn't, so I don't feel I should pay for this at all.

Oleophobic coating on screen issue

Hello form Poland.
So after 3 weeks of having the flat S7 found a coating failure on my phone.
In clean condition there is no mark or visible surface difference.
Just if there is fog or fingermarks the issue is visible. The problem seems to be comparable to the LG G4 problem with the coating.
Attached some pictures.
What do you think? Complaint relevant?
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
I have the same problem!
jinxsonu said:
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
Click to expand...
Click to collapse
I have the same problem and I'm going to service center
did you come there? what did they tell you? what did they do with phone? how did they fix it?
I have the same issue on my S7 edge.
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
kristian93 said:
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
Click to expand...
Click to collapse
I also have that issue around the speakergrill. I noticed it after a call, so I thought it must be because I put it against my ear. After a day or two, I noticed it again. Tried to clean it with water, and as soon as I touched it, it returned. It isn't much of an issue, since it isn't anywhere near the screen, but it is a bit annoying.
Did you eventually return your phone?
thats why I bought a Silver color S7 edge, and bought a screen protector...
I have the issue on the s7 around the speaker grill and in the gap between home and display... had the issue on s6 too (around the speaker grill)..
Sent from my SM-G930F using XDA-Developers mobile app
I've got the same problem on my phone. Annoyingly, the day I got the phone I kept the screen protector on but about 1/3 of it lifted off. I short while later I took it off and then waited till the next day till a screen protector arrived.
Fast forward 3 weeks later and I took the screen protector off and now notice the the wear mark, fine when it is clean but visible when smudged. Just niggles at me more than anything. Am considering sending it back for exchange or something.
Did anyone manage to do this successfully? Or did they just say something like wear and tear?
old thread but I have the same issue too, clean it, it looks perfect, the second i touch it and it leaves a fingerprint, looks like a nice long scratch right above my home button on the screen
Just wanted to say i have the same problem around the speaker grill, for now its not too big. Do you think it can get bigger ?
Same problem on my S8. Didn't notice it until day 27 and the folks at samsung are being a complete bear to deal with.

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