Woke up this morning, check texts on my G which works fine, pocket it (front left pocket, screen facing my leg, nothing else in there, loose fitting pants), go to work, check it about an hour later, can't undo my screen lock, touch screen is acting all wonky, I'm not even touching it and I keep seeing wrong input over and over... so I turn it off and back on, but I still can't use the touch controls on the left part of the screen (the left and center row of the lock screen doesn't respond, the right most one does, and the very bottom emergency calls does).
So I carefully inspect my phone, there is not a single mark on the screen, bezel, back-plate... the phone is in pristine condition, I take good care of my electronics (or so I thought). I start checking the screen against a light at various angles and on the bottom, slightly under the lock screen dots, I see a very thin line under the glass but above the screen, starting at one edge and going about halfway across. Like the touch sensor is partly cracked, but nothing else is?
So I was wondering, does this count as physical damage? I don't see how it could. As I said, the phone is pristine and I can't imagine how I could have damaged the touch sensor without leaving a mark on the glass, bezel or screen.
But I'm still worried that Futuretel, which is where the Motorola people are telling me to send the phone will call it physical damage and have me fork over 150$ for a repair I could do myself for 50~60.
And I would do it, had I actually broken my phone... But I didn't, so I don't feel I should pay for this at all.
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I've had three Fuzes all of which have developed a reddish/greenish pattern appear in a perfectly rectangular pattern within the VGA window. It's most apparent with the display off, heldf at an angle. I usally carry the phone in a pants pocket, screen inward to protect it. The only thing I can think of is body heat? I returned one phone because of this, thinking it might be a sign of impending failure. The second phone broke and it had this pattern by then and the replacement, about four months old now is doing it too.
I could show a picture but if you've seen it, you'll know what I mean.
we do know what you mean...its posted alot its a screen defect with his phone flash back to stock and send back for warrenty replacement...im on secend refurb now just got mine switched out again a week ago thats proff even some refurbs are defective we'll see in 90 days if the screen holds(thats how much warrenty ivegot left )
I haven't come across any other phone that does this
is it limited to the VGA screens in general, the TPs in particular, or what? Do you think it's heat, use or something else?
it's called newton ring and is not heat but too much pressure related
http://en.wikipedia.org/wiki/Newton's_rings
http://forum.xda-developers.com/showthread.php?t=591292
and it happens to a lot of resistance touch screen devices
but rapheal and diamond seem to suffer more then most
thanks for the newton ring info
so I guess I need a case so I don't put pressure on the screen when it's in a pocket.
So I've got a relatively cheap used sensation off ebay. It was announced defective and it was stated that part of the screen is dead. So I thought there were some dead pixels which didn't seem much of an issue for me. However, there are no dead pixels, the screen looks fine. However, it is very unresponsive. I have trouble pulling the ring to unlock the screen, selecting icons, typing, ect. There is also one part of the screen (one whole row) where the screen is completely unresponsive (doesn't react at all when touched).
Tried the SGS screen booster, tried cleaning the metal contacts on the battery side of the phone... nothing worked. The phone still has it's warranty seal, so it doesn't seem to have been opened..
Any suggestions other rhan faulty digitizer?
Thanks for your help
Sounds exactly like a faulty digitiser, which is costly to repair unfortunately, although it it surprisingly hard to break them, recently smashed the glass on mine, and the touch still worked perfectly!
I just asked the seller what made the touchscreen to stop responding. He said the phone fell off, hit the ground and afterwards the display wasn't working properly. Maybe there is some other way to fix this? The digitizer itself is not broken.. maybe there is something that got displaced.. or maybe there is a faulty connection somewhere on the pcb... do you have any suggestions? Thanks!
just noticed that if I squeeze the phone top to bottom (i.e. grab it with the thumb onto the unlocking latch for the back cover and the middle finger on top of the phone, just above the speaker) it opens 'messages'.. So maybe there is some bad connection on the pcb? Or should this definitely point to a faulty digitizer?
Hi Guys,
I have a Samsung Galaxy S7 Edge Gold which I purchased while I was traveling from the Uae.
The phone had an issue with the home button and I had to eventually send it back to get it repaired.
The service center in the UAE replaced the entire screen and front panel of the phone and now everything works fine.
But i noticed the other day that there is a gap in the screen and metal frame of the phone on the left side.
And through this gap i can see the connector of the volume button.
The gap is larger on the left side and very minimum on the right side.
Through this gap light leaks and its very annoying.
I can easily slide a piece of paper through the gap but I cannot slide a thick business card.
I am extremely concerned about two things:
1) Water getting in through the gaps
2)The light leaking making my screen and device faulty.
I can see the light leak during the day when the screen is maxed at brightness although it is more visible in a darker environment and also the LED notification light bleeds just a bit from the top gap between the screen and frame.
I was wondering if this was normal?
I pray to god that it is as my warranty expires in 2months and I have no one to send my phone back with or otherwise I need to spend 300$ for a repair.
I have attached pictures... Do let me know what you think.
Thanks
salvator101 said:
Hi Guys,
I have a Samsung Galaxy S7 Edge Gold which I purchased while I was traveling from the Uae.
The phone had an issue with the home button and I had to eventually send it back to get it repaired.
The service center in the UAE replaced the entire screen and front panel of the phone and now everything works fine.
But i noticed the other day that there is a gap in the screen and metal frame of the phone on the left side.
And through this gap i can see the connector of the volume button.
The gap is larger on the left side and very minimum on the right side.
Through this gap light leaks and its very annoying.
I can easily slide a piece of paper through the gap but I cannot slide a thick business card.
I am extremely concerned about two things:
1) Water getting in through the gaps
2)The light leaking making my screen and device faulty.
I can see the light leak during the day when the screen is maxed at brightness although it is more visible in a darker environment and also the LED notification light bleeds just a bit from the top gap between the screen and frame.
I was wondering if this was normal?
I pray to god that it is as my warranty expires in 2months and I have no one to send my phone back with or otherwise I need to spend 300$ for a repair.
I have attached pictures... Do let me know what you think.
Thanks
Click to expand...
Click to collapse
Water resistance is definitely gone, so don't get it wet. I did the exact same thing with an old iPhone I had and when they sent it back that hadn't fitted the screen in properly. Do you have a local shop, you could ask them to pop it back in for you?
Light leaking through edge will not damage your screen. If you mean moisture fettering inside your phone his could become an issue over time, depending on the environment you expose it to.
You can buy screen replacement tool kits (no actual screen) on ebay for a few dollars, you could do it yourself if your warranty is not valid in new country, it's probably just some component (seal probably) not properly seated that is stopping the case closing properly
In the last two months or so I cracked my screen with the shatter/cracking starting in the upper right-hand corner of the phone. I still have not found a suitable solution for fixing the screen, I was hoping to get a solution to an issue this seems to have created where the display will not turn on.
Simply put, the screen no longer turns on unless initiated by the software with activities like "Hey Google", receiving a text/call, or plugging/unplugging the phone. The majority of the time I cannot get the phone to turn on with normal methods such as media gestures (double tap), any buttons (volume/power), fingerprint sensor are all unable to turn on the screen. Strangely, many times I will receive haptic feedback that senses the physical method I am using but the screen still fails to turn on. Squeezing the phone also doesn't work but is not desired any more as a concern for making the cracking worse.
It's a US phone, rooted, 1.30.617.2 with Magisk and Xposed. I have tried a variety of possible methods with no success including gravitybox hardware tweaks, Cleanslate kernel options, and a variety of stock options that were all unsuccessful.
My best guess is that the cracking on the screen starts in the upper right-hand corner where the proximity sensor is. It is completely shattered there and I have a clear screen protector as well. Is it possible that the proximity sensor is causing this? If so, any suggestions to disable it somehow. If not, do you think it is a damaged product or something else?
With the difficulty of getting and swapping the cracked screen, I am hoping someone can help. THANK YOU!!!
I recently just swapped the screen on mine and it was a bit of a challenge but not too difficult that I wouldn't do it again, for someone else. LOL. Anyway it might be possible to disconnect the prox sensor simply by removing the back cover and a few screws at the top of the device. Not 100 percent sure it will still work or what reaction you might get by disconnecting it, but if you're not going to replace the screen it could be worth a try. I found a couple of sellers on Ebay shortly after Christmas and considering what the phone cost, to me it was worth it to replace the screen but maybe not twice, thus my little joke earlier. There are tare down videos on YouTube if you need that kind of help.
Just checking in to see how things were going and if you tried anything? When my screen cracked I put a tempered glass screen protector on it to prevent any further damage and to prevent finger damage from the small shards that develop in the cracks. I had another phone I used tape on to pull the shards out and it ended up ruining the digitizer so this time I just covered everything up and moved on best I could. Looks like the seller I got my replacement still has some if you're thinking about replacing yours. It says New Condition but mine had definitely come from some device but whom ever removed it did an excellent job because it arrived very clean and ready to install. Getting the old screen off was the hardest part, well and finding the right adhesive to glue it back on. I wasn't able to find the G7000 glue but used F6000 which I found easily. I haven't had any issues with it since. If you want to know more about how I did it check out my thread in this forum. Here's the link to the seller.
https://www.ebay.com/i/264102656067?chn=ps
I dropped my Galaxy J7 Pro. At first the screen started dying with a small black spot on the bottom left corner, then it spread nearly to the whole screen. Now when I press the Home button, all I see are flashes and sometimes I can barely see the time and battery info. There are no cracks or scratches on the screen. The touchscreen still works, it still registers touch inputs. I can still pick up when someone calls.
I'm going to get it fixed but I know almost nothing phone repair. So I thought I'd ask around so I don't get duped. What should a fix like this normally cost? Would it be an easy fix, like something they could do on the spot or would it take long? Thanks.