Small row of screen unresponsive - General Questions and Answers

I have an Lg G2. Works great.
Yesterday I noticed some weird behavior. The screen was finicky and hard to use. The screen is cracked on the two left corners of the phone but the display area is perfect. The picture looks perfect...
I decided to open up an app where I could draw and it turns out I can't get any input on a perfect row about an inch or so from the top of the screen, and about half an inch across, all the way from one side to another. I can color in the whole screen but it's perfectly blank on that one row.
I did some research and figured it might be some loose connector with the digitizer.
Is this possibly an easy fix?
I have warranty but no insurance
Thanks!!!

Bump

Check the connectors
You cant really cause anymore damage by just checking the connectors going to do that when i get home tonight, I'll tell you if it works

Related

Strange Problem with my Screen

This is a physical problem, the screen works fine and has no distortion as far as what it looks like when its on. But I noticed this weekend that when it was off I noticed a like triangular section in the middle of the screen, where it has a rainbow-ish discoloration pattern and small dots in the middle of the screen, about 1/4 of a inch inward all the way around the display part of the screen. The dots are in a perfect grid-like format and the rainbow color distortion almost looks like an oil slick.
I have had the factory screen protector on it since day one, I peeled it back today only to find its on the screen itself, I tried to wipe it off and nothing. I always carry the phone in a belt clip and never in my pocket, etc. So I don't know how it could have gotten damaged or how damage could cause such a curios perfect pattern of strangeness on the screen.
Anyone else ever seen this happen?
well i have heard its damage from high pressure... the touch layer in the screen gets damaged some how and leaves an oil looking spot... sorry but here is a good thread on what i think your seeing http://forum.xda-developers.com/showthread.php?t=428749&highlight=spot+screen
Oh wow/crap its times like this when I guess I'm glad I'm not a regular consumer but have this through work, so I'm sure they will replace it, if not they will buy me another. Should I even get another or is there something like this but better? I'm with ATT.
If you want a windows mobile powerhouse stay with the fuze... for sure... i have had mine since november when they first came out for at&t and mine runs and looks great... no screen problems or anything... ya and good thing its through your company

[Q] Display problem(spot, pressure remains)

So, few days ago my Touch pro(GSM) started with this weird issue. It looks like a circular spot <1cm diameter. It looks like pressure is applied to the display from back of the display. I tried to take photo when I disassembled phone and tried to resolve this, but display is glossy and camera cannot properly focus :-( spot i located in place where there are hatch(door) mechanism on back. When I dissasembled phone there was nothing causing pressure. I found out that if I press corners on diagonal axis spot disappears. I think that back of the display is arched in some way and pressure on chasis of phone press arched back againts lcd crystals. It happened when I was wearing my TP in jeans pocket. So first thought was that some stich in pocket, or something was presing againts display, but I am almost sure that this is caused by pressure on body of phone. Its night here so I will see tommorow If dissasembling, tinkering with screwdriver helped, but I dont believe this much. Question is: Did someone experienced this kind of issue? How do you resolved it? Will buying new display from ebay help?(I think yes, but there is possibility that display is ok and body is deformed in some way)
Thanks for your time.
Does it look as an oil spot?
Try to raise the membrane with vacuum or sticker and you'll see,if it disappears for a moment.
If so,I am affraid,you have to replace display/digitizer.
I got this oilspot on one of my Himalayas.
Also touch isn't working on this place,anywhere else is working,but after raising the membrane.
Well, I am 100% sure that digitizer is ok, because spot was on display. Touch functionality was ok but display was having strange colors and after disappearing light yellow tint in place of spot. As I took apart my Touch pro, I was ok with buying new display so I looked how old si attached to the case and bended it a little. Spot disappeared and display is still ok and I consider it repaired. Maybe it was really only the bended back or it was one of those self repairing defects.

Screen unresponsive, partially dead

So I've got a relatively cheap used sensation off ebay. It was announced defective and it was stated that part of the screen is dead. So I thought there were some dead pixels which didn't seem much of an issue for me. However, there are no dead pixels, the screen looks fine. However, it is very unresponsive. I have trouble pulling the ring to unlock the screen, selecting icons, typing, ect. There is also one part of the screen (one whole row) where the screen is completely unresponsive (doesn't react at all when touched).
Tried the SGS screen booster, tried cleaning the metal contacts on the battery side of the phone... nothing worked. The phone still has it's warranty seal, so it doesn't seem to have been opened..
Any suggestions other rhan faulty digitizer?
Thanks for your help
Sounds exactly like a faulty digitiser, which is costly to repair unfortunately, although it it surprisingly hard to break them, recently smashed the glass on mine, and the touch still worked perfectly!
I just asked the seller what made the touchscreen to stop responding. He said the phone fell off, hit the ground and afterwards the display wasn't working properly. Maybe there is some other way to fix this? The digitizer itself is not broken.. maybe there is something that got displaced.. or maybe there is a faulty connection somewhere on the pcb... do you have any suggestions? Thanks!
just noticed that if I squeeze the phone top to bottom (i.e. grab it with the thumb onto the unlocking latch for the back cover and the middle finger on top of the phone, just above the speaker) it opens 'messages'.. So maybe there is some bad connection on the pcb? Or should this definitely point to a faulty digitizer?

Motorola Canada repair services (Futuretel)

Woke up this morning, check texts on my G which works fine, pocket it (front left pocket, screen facing my leg, nothing else in there, loose fitting pants), go to work, check it about an hour later, can't undo my screen lock, touch screen is acting all wonky, I'm not even touching it and I keep seeing wrong input over and over... so I turn it off and back on, but I still can't use the touch controls on the left part of the screen (the left and center row of the lock screen doesn't respond, the right most one does, and the very bottom emergency calls does).
So I carefully inspect my phone, there is not a single mark on the screen, bezel, back-plate... the phone is in pristine condition, I take good care of my electronics (or so I thought). I start checking the screen against a light at various angles and on the bottom, slightly under the lock screen dots, I see a very thin line under the glass but above the screen, starting at one edge and going about halfway across. Like the touch sensor is partly cracked, but nothing else is?
So I was wondering, does this count as physical damage? I don't see how it could. As I said, the phone is pristine and I can't imagine how I could have damaged the touch sensor without leaving a mark on the glass, bezel or screen.
But I'm still worried that Futuretel, which is where the Motorola people are telling me to send the phone will call it physical damage and have me fork over 150$ for a repair I could do myself for 50~60.
And I would do it, had I actually broken my phone... But I didn't, so I don't feel I should pay for this at all.

Strangest screen problem I've ever seen. Would this be a broken displayor broken GPU?

Hi all
My moto Maxx has gone through a lot, but the strangest problem yet started yesterday.
As you can see on the attached video, half of the screen is constantly scrolling. This happens in fastboot and recovery mode as well, so I'm pretty sure it's a hardware problem.
The digitizer still works perfectly, and registers touch where the icon or button should be positioned on the screen. The moving screen also does show everything correctly, just in this crazy scrolling way.
I'm not very hopeful in fixing it, but was wondering if anyone has ever seen this, and if you guys think this is a broken display(and any way to test this?) or a broken GPU. If it is in fact the display, I might consider replacing it.
Some background on all the terrible things I did to this phone:
- Dropped it and cracked screen in September.
- Replaced the glass myself, slightly burned display when removing glass without any consequences (just a tiny mark on the top right, the side that actually still works).
- Dropped again, broke glass again, never bothered to fix it, some small pieces are missing so dust, sweat,.. could've gotten int.
Video:
Most likely the display being broken.
Even when my tempered glass protector is missing chunks the screen starts to funk up. Only worse being the real screen especially the digitizer.
You might be right pjd, or at least screen related.
I opened it up yesterday evening, and I think it might be the cable connecting the screen. Depending on how I positioned the screen and thus the angle at which the cable was bent, it was fixed, the same, or just completely black.
The only thing I have to try to find out now is if it's the kabel, or the connector on the motherboard. Any suggestions on how I could test that are welcome!

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