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Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Yes sir that would be a common issue among the hox .
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
When you say "XL," so you mean an imported XL from Asia? Rogers? AT&T? The AT&T's the one having some radio issues. I don't think the Rogers' is. And if you imported yours there could be a number of reasons you're having connectivity issues.
@barryH_GEG: I live in Hong Kong and the One XL has the right bands for 4G and HSPA+.
@tyshemi: is there a software fix to this or is returning it the only option?
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
Gentlemen,
What the h.. is with this phone? I got it as well last Friday and I have exactly the same problem - it loses all mobile connectivity and only emergency calls can be done .. for which a SIM card won't be needed. It doesn't look like a software pronlem to me, it looks more like a hardware problem! I've seen this behavior immediately after I received the phone and I immediately went with the phone in a Vodafone shop. The guy did not look surprise at all. He took out the micro SIM for couple of times and after wards it worked OK. I went home and after couple oh hours it happened again!!!
@ HTC developers:
Gentlemen, are you joking with this device? What's going on in the testing team?
Indeed it is a LTE phone - and it is known already that there are lots of problems with the 4G software, but the SIM card not to be seen by the mobile? How could this be possible???
Please do something about this!
I will send back this device immediately!
Cheers
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
In Australia, we have this issue on our 32GB One XL. Apparently it's a particular version of micro SIM. One specific version has this issue, the other doest.
I've seen it happen a couple of times on mine since I got it. If it happens again, I'm going to put some very thing pieces of paper under the sim card to make it marginally thicker and press firmer against the contacts when it's inserted.
plau13 said:
Hi since I can't find a forum for the One XL I assume it's shared within this one.
I just got my One XL yesterday and it's been having what seems to be a SIM card problem. The phone will be normal sometimes but will lose all mobile connectivity suddenly. Is this a known problem? The connectivity comes back on its on but it could be after a few minutes or few hours. Apart from returning the phone, is there anything I can do? Note that WiFi works perfectly.
Click to expand...
Click to collapse
by all mobile connectively u mean wifi too?
i have this problem too.dont lose wife though..and i am not sure its hardware or system fault.... since i failed to notice it when i was using stock.. so i having feeling its something after rooting
so i reverted to stock .. and haven't got any troubles yet.. hopefully it doesnt come back .. i have been using it heavily too
Edit: never mind it dropped signal twice already now
dkirchik said:
I myself have exchanged my HOX for this issue twice now. AT&T knows about this issue and refers to it as a manufacturing defect with the SIM card reader while not in a LTE area.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Hi guys,
Just to give you an update about my HTC ONE XL. Unfortunately, I have only bad news about it !
I went yesterday to Vodafone shop and they changed the micro SIM card. They gave me a different one - also a brand new one, and I have the same problem, the phone loses the connection with the SIM card. Since yesterday it happened already twice! I've seen some discussions here about the WiFi. Just to mention that in my case the Wifi can be used, only the network is gone and stays gone until I restart the phone.
HTC ONE X also loses the connection with the SIM?
My micro SIM card does not have a 4G subscription anyway..
Cheers
Try putting tape on the plastic side of the microSIM to see if maybe you can get a more solid connection?
My One XL would keep loosing reception and saying "no sim" even though it was clearly working. I deactivated my SIM pin and it seems to have stopped dropping out and saying "no sim" Give it a try.
I have One XL and I have no sim issues, it could be the piece that you use. As for the signal drop, it does happen to me sometime, and I think it tries to connect at LTE then goes back 3G. Try to force 3G only then try.
Setting on network menu could help too. Try *#*#4636#*#*
Sent from my HTC One XL using Tapatalk 2
Been having the same issue and found it in the logs. Not sure if other people are seeing the same thing though. Post with info.
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
This happened to me and updating radios to 1.88 or higher fixed it. did not work well with 1.85 radio. Radios dont come with custom roms. They have to be installed separately or with a ruu. There is a radio thread in development. You must be rooted. Ive only had 1 person tell me they still had problems after updating.. if it doesnt fix it, get another phone. Its a legit reason. Main reason for a phone is to make calls. kinda hard to do that with no mobile connection. :crying:
Edit: here is the radio thread. 1.88 or higher. 1.88 is my favorite. The telus seems to be great also. http://forum.xda-developers.com/showthread.php?t=1694012
necstlevel said:
Hi guys,
I sent back the phone last week and yesterday I got a new one with a "newer" IMEI. Since yesterday, the phone did not lose the connection with the SIM card.
I was told that, indeed, some of the first HTC ONE XL modeles released on the market had the problem described by us on this forum/topic. The nature of the problem, hardware or software is not known to me so far but I believe it's a bit of both..
Cheers
Click to expand...
Click to collapse
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
necstlevel said:
I recall the comments above. The connection with the SIM card was also lost for the new HTC ONE XL phone, but this time after about 40 hours !
Software running on this phone: 1.82.162.6
Android Version: 4.0.3
I have no other option but to send it back again, and go for a Samsung ..
Click to expand...
Click to collapse
jags_the1 said:
This SIM issue is not even looked into that's what annoys me. I am testing it on gsm mode only hopefully it doesn't drop anymore
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Did you try the 1.88 radio?
nugzo said:
Did you try the 1.88 radio?
Click to expand...
Click to collapse
No...I am testing Rogers one currently. I am in Canada anyways..Will give a shot to 1.88 radio too
Sent from my HTC One X using xda app-developers app
i have question though.. the guys who have sim problem does your network drop from 3-4 bars to 0?.. in mine i have noticed that it actually drops to 1 and then only goes to 0 bars for 2 sec.. then catches up... but if i keep it to gsm only mode.. i get full bars all the time... what do you guys think is the problem.. network or the phone has bad way to switch between the network types?
and jsut in general the network fluctuates a lot on this phone.
I have the F-02E. I set up the APN for T-mobile UK and things were fine until i switched wifi on and the signal disappeared. i restarted the phone disabling wifi before hand. it was working fine.....is there a way to sort this out.
Another problem is when i open whatsapp to verify my number, it failed the first time with sms due to signal disappearing, second time it asked to call, the second i click the call button signal disappears and i can't receive or make calls, i have tested this several times, waited an hour pressed the button waited 10 mins pressed the button, same thing happens.....Any ideas as to why?
Hey man,
Did you manage to sort this. I am sort off ordered this phone. Does this support 3g mobile data? I am in the UK. How is this phone for general use?
Sent from my MB860 using xda app-developers app
anaschillin said:
Hey man,
Did you manage to sort this. I am sort off ordered this phone. Does this support 3g mobile data? I am in the UK. How is this phone for general use?
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
I know it's too late now to advise you. Are you enjoying the phone?
I bought mine mainly because of the camera and screen. I am not disappointed with the screen but cannot say the same about the camera. The camera software is a joke with very loud shutter sound that cannot be turned off.
One other thing that bothers me is the heat. When I am using Internet on 3g,it gets so hot and the phone keeps shutting down or else I shut data off or turn on wifi instead. And the battery life is very unimpressive.
I was using galaxy a3 4g, so I was able to see the difference. I respect Samsung more now.
The Fujitsu is a nice phone anyway except for these niggles.
Hello from Bulgaria.Some one have had a problem with 4g network.Samsung S7 when he was lte \ 3g \ 2g after 30-40 minutes , scope disappears and receives a missed call notification.The problem gone after restart the device and after 30-40 minutes is same situation.If a phone is an 3g\2g no problems.
Sorry for my bad english.
Same here
My cousin bought an S7 Edge, but it had the same problems as listed. She then proceeded to change the phone, yet the other S7 Edge had the same problem. What could be the solution to this problem, and what caused it?
I change 3 phone 2 black and now give to me gold,for now i don't have a problem with the gold piece. Everything work fine.
Gachev said:
I change 3 phone 2 black and now give to me gold,for now i don't have a problem with the gold piece. Everything work fine.
Click to expand...
Click to collapse
We changed two gold ones, awaiting for the third. Problem seems to be persistent.
Hi!
Go to settings and find your APN-settings. Remove IPv6 and save it. Then everything should work fine.
I'm having the same problem. I'm sitting beside my friend with his ip6s+ and he's not having trouble connecting with the lte. just saying that this might not be just a network problem.
I've read about multiple people, including me having this issue, for some the APN IPv4 switch seems to work, but not for everyone. So what is this? Is it related to the phone hardware or software? Or is it a network problem? And will it be fixed? As this is starting to irritate me a bit..
Many People in my country (indonesia) is having similar problem. The signal somehow stuck in 3g. Forcing it to use LTE only using the app "4G LTE Switch) makes the signal gone, emergency only mode. Only a reboot would bring 4g back.
However it only acts up when using one specific mobile provider (telkomsel). Switching to my second sim, also by the same provider, didnt help. But if I switched to another provider, the problem doesnt happen.
Widespread issue in Germany as well. It's carrier independent. Had to exchange one unit. The new S7 Edge I got works fine so far, but has a pink hue on the display. Samsung QA! -.-
Any solutions or updates?
Solved?!
Hi,
I had the same problem in bulgaria with telenor.
Yesterday i got an update on my s7 edge to XXU1APCH and it seems to solve it.
This night it stayed connected. Normally i had the no service available in the morning.
Anybody else see the same?
heinda said:
Hi,
I had the same problem in bulgaria with telenor.
Yesterday i got an update on my s7 edge to XXU1APCH and it seems to solve it.
This night it stayed connected. Normally i had the no service available in the morning.
Anybody else see the same?
Click to expand...
Click to collapse
Havent got any updates here in my country.
Would u be so kind to upload the firmware using this method
here
and
here
heinda said:
Hi,
I had the same problem in bulgaria with telenor.
Yesterday i got an update on my s7 edge to XXU1APCH and it seems to solve it.
This night it stayed connected. Normally i had the no service available in the morning.
Anybody else see the same?
Click to expand...
Click to collapse
Downloaded bulgarian firmware,, XXU1APC8 is the only one available. Tried to check for update, nothing yet to xxu1apch...
Update:
Emailed Indonesian Samsung Support, they came up with a temporary solution:
go to phone, dial *#9900#
select debug level disable/low
change to mid
wait for phone to reboot.
2 hours past no signal lost yet
update: 3rd hour signal gone again
hi,
has anyone found a solution for the problem above?
in my case I have really slow internet (mobile data) on 2,3 or 4G, it's like it freezes when I try to open a page
when I connect to 4G it maybe works for a second and then nothing else, it's like 2G, very slow (wifi works normal)
can it be hardware problem? I already cleared cache and reset the phone, but it's still the same..
At me the phone can not change back to 2G from LTE, if 3G network is unavailable.
If I use LTE/3G/2G option and somewhere is not 3G network I can't receive or make voice calls.
Phone only works with 3G/2G option in network mode.
But in this case I only can use edge if somewhere only 2G and 4G networks are available.
If I use LTE network, the phone doesn't receive incoming calls.
I bought my samsung s7 gold one month ago in Lebanon (Middle East). I faced exactly the same problem, I couldn't receive any phone calls. Went to the store and they told me to switch from LTE/4G to 3G. Now my phone is always on 3G and working ok so far. But I can't put it on 4G !!!
get new simcard will fixed problem
Hi, is there a solution to this?
got info that there is a patching from samsung for this issue but since i am using custom rom, i cannot confirm this.
anyone has any update?
Same problem! I'm from Mexico and i just bought my pink s7 Edge on sunday, i've been going everyday to the carrier store and yesterday they finally gave me another one but im having the same issue! I can't take it anymore i don't know what should I do Maybe all the pink ones have the same problem? They have already changed my SIM Card, i have tried with another one and it still happens
This sounds very similar to the LTE problem on the Nexus 6P I wonder if it is actually the same problem.
Hi everyone
The HM9 a rock device But
I have an issues during the call!!
The call get disconnected many time during call
I have tried to change the cellular type from 2G to 3G to 4G even to auto type but same results I'm getting
I have tried to restart the phone many times and even i have to pull out the sim card and insert it bu again Same results the phone kept disconnected like crazy ??
Please any help
Mines disconnected a few times during calls too.
Sent from my SM-T800 using Tapatalk
Please guy's anyone can help us
Are you using wifi+? I do and I wonder if its caused by automatic switching between wifi and network?
bonerp said:
Are you using wifi+? I do and I wonder if its caused by automatic switching between wifi and network?
Click to expand...
Click to collapse
I'm wondering that myself. A family member has a P9 Lite and it also occasionally disconnects during calls. It has wifi+ enabled. Maybe it does more harm than good.
I'll turn it off and see if that stops it... I certainly don't have the issue when no wifi is available
Sent from my MHA-L29 using Tapatalk
Maybe try with carrier aggregation off.
bonerp said:
Are you using wifi+? I do and I wonder if its caused by automatic switching between wifi and network?
Click to expand...
Click to collapse
The call gets disconnected either I'm on WiFi or not
Same issue happened to my friend using same phone
The issue still exists please do I need to return back my phone or what should I do
gm007 said:
Maybe try with carrier aggregation off.
Click to expand...
Click to collapse
I have tried both options either its off or on
But same issue exists
You might just need a new sim. I had a dodgy ee sim I transferred from one phone but the new phone didn't like it and caused similar issues. I had to change it twice before it was OK.
Sent from my SM-T800 using Tapatalk
EDIT: it was T-Mobile's signal, not my beloved device.
britchel said:
It was happening to me as well like 1hr ago. But it was just outage from T-Mobile.
It's fixed!
Click to expand...
Click to collapse
Hey guys. This popped up out of nowhere
My data disconnects, quickly reconnects, then disconnects again and again unless I turn on my wifi, then data seems to stick until I turn off wifi again.
https://youtu.be/GUzThuJy14E
I had adguard for a few weeks activated, but nothing changed recently.
It does it regardless of:
Smart network switch being on or off
Aggressive WiFi/cell hand over is on or off
Keep mobile data turned on is on or off
I cleared cache both through recovery and phone maintenance, and I also reset network settings to no avail.
I've never dropped the phone and this started randomly while plugged in. It was at 19% and I plugged it in and noticed it out of the blue.
I'm on a US unlocked (non-carrier) S8+, and SIM works fine with no issues in my Moto X Pure, so it's not the SIM.
Please help guys!
Okay, I popped the SIM into my Galaxy S4 for ****s and giggles, and it's also doing it there, but not on my Moto X. So I'm gonna have to have a chat with T-Mobile tomorrow. Don't get it, the SIM is fairly new, is it a Samsung thing?
RazoE said:
Hey guys. This popped up out of nowhere
My data disconnects, quickly reconnects, then disconnects again and again unless I turn on my wifi, then data seems to stick until I turn off wifi again.
I had adguard for a few weeks activated, but nothing changed recently.
It does it regardless of:
Smart network switch being on or off
Aggressive WiFi/cell hand over is on or off
Keep mobile data turned on is on or off
I cleared cache both through recovery and phone maintenance, and I also reset network settings to no avail.
I've never dropped the phone and this started randomly while plugged in. It was at 19% and I plugged it in and noticed it out of the blue.
I'm on a US unlocked (non-carrier) S8+, and SIM works fine with no issues in my Moto X Pure, so it's not the SIM.
Please help guys!
Click to expand...
Click to collapse
May be malware or infected device...flash ur rom
sagar kotian said:
May be malware or infected device...flash ur rom
Click to expand...
Click to collapse
But to affect my other Galaxy device and not my Motorola?
My S4 and Moto X are rooted, but not my S8 is not, yet it affects the S4 exactly the same when swapping the SIM in and out?
RazoE said:
But to affect my other Galaxy device and not my Motorola?
My S4 and Moto X are rooted, but not my S8 is not, yet it affects the S4 exactly the same when swapping the SIM in and out?
Click to expand...
Click to collapse
I can't understand you !
It was happening to me as well like 1hr ago. But it was just outage from T-Mobile.
It's fixed!
sagar kotian said:
I can't understand you !
Click to expand...
Click to collapse
I was saying it affects my rooted S4, but not my rooted Moto X when I swapped my SIM into each phone.
But member Britchel says it was affecting them as well, and it was just T-Mobile, nothing to do with the phones themselves, so it's all solved now.
I know it's solved but, here http://bgr.com/2017/07/06/t-mobile-down-lte-not-working/
britchel said:
I know it's solved but, here http://bgr.com/2017/07/06/t-mobile-down-lte-not-working/
Click to expand...
Click to collapse
Awesome, thanks! ?
Going back and reading my posts, it sounds like English is my 5th language. Sorry guys, I noticed the issue right before I was going to go to sleep, so I was half awake at 3am trying to figure out WTF was going on.
RazoE said:
Awesome, thanks! ?
Going back and reading my posts, it sounds like English is my 5th language. Sorry guys, I noticed the issue right before I was going to go to sleep, so I was half awake at 3am trying to figure out WTF was going on.
Click to expand...
Click to collapse
?