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Hello i just picked up the G2X phone today and upon leaving the store the phone had begun to have data issues. Meaning it was not keeping its connection, which left me with no functionality to the internet.
See youtube video i posted:
http://www.youtube.com/watch?v=xqWa7gQ94Us
How old is your similar card?
Sent from my LG-P999 using XDA Premium App
sk337sk337 said:
How old is your similar card?
Sent from my LG-P999 using XDA Premium App
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What card are you referring to?
gamecheif said:
Hello i just picked up the G2X phone today and upon leaving the store the phone had begun to have data issues. Meaning it was not keeping its connection, which left me with no functionality to the internet.
See youtube video i posted:
http://www.youtube.com/watch?v=xqWa7gQ94Us
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Click to collapse
No such issues or complaints on this. Were you on wifi in the store?
Sent from my LG-P999 using XDA Premium App
No, wifi wasn't enabled in the store. As a matter of fact, i actually tried to use the wifi when 4G begun having data issues and was unable to find any networks.
Mine has randomly disconnected from 4G as well, although the status bar still shows it connected. If I restart the phone it comes back on.
I think it may have something to do with toggling on wifi, but it has also happened after just sitting idle for an extended period, and wont come back on.
jink25 said:
Mine has randomly disconnected from 4G as well, although the status bar still shows it connected. If I restart the phone it comes back on.
I think it may have something to do with toggling on wifi, but it has also happened after just sitting idle for an extended period, and wont come back on.
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Well, I think LG should of did a lot more QC before they even though about dropping this phone on the shelves. There is also a lot of little stuff that this phone is just not doing that my optimus T did flawlessly.
I'd have to agree. I'd recommend having your sim card replaced to see if that helps.
Sent from my HTC Vision using XDA App
Had the same issue. Out was my sim card. I had been using my original card which wasn't compatible with the new technology. Once I put in the new card it was all good.
XDA Mobile
Docavelli said:
Had the same issue. Out was my sim card. I had been using my original card which wasn't compatible with the new technology. Once I put in the new card it was all good.
XDA Mobile
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Interesting ill tell you how i was able to get the phone. I was actually on flex pay the TM rep ported my number to a new line on our family line. Before that happened i was using a different number that wasnt attached to the sim card i am using now and 4G internet was working correctly on that sim card.But, Now that you have stated your issue. i think im going back to the tmobile store and see if they can get a new sim card for me.
So I'm not the only one with the network issue. seems like as soon as I disconnect from wifi I lose network connectivity. I still see my signal but can't access the internet at all. Totally locks up until I reboot. Which is proving to be a pain in the butt.
I'm going to t-mobile today to get a new sim card to see if that changes anything, mine is currently from Oct 28th 2008. The day the G1 was first released. Can't even read the numbers anymore. But to my knowledge the cards haven't changed. Guess I'll see if this fixes the issue.
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I get real sluggish results from my g2x, my nexus one ran fine...
I am going to try the sim card and see if that fixes it.
luckycook82 said:
So I'm not the only one with the network issue. seems like as soon as I disconnect from wifi I lose network connectivity. I still see my signal but can't access the internet at all. Totally locks up until I reboot. Which is proving to be a pain in the butt.
I'm going to t-mobile today to get a new sim card to see if that changes anything, mine is currently from Oct 28th 2008. The day the G1 was first released. Can't even read the numbers anymore. But to my knowledge the cards haven't changed. Guess I'll see if this fixes the issue.
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That is the way it is designed. When you have WiFi on, it disables your Cellular data to save power. Hence why the 4G icon disappears.
When you disable WiFi, it has to reenable the Cellular Data. So it takes a sec.
Now if it NEVER comes back then there is a problem. But don't expect it to be instantaneous.
player911 said:
That is the way it is designed. When you have WiFi on, it disables your Cellular data to save power. Hence why the 4G icon disappears.
When you disable WiFi, it has to reenable the Cellular Data. So it takes a sec.
Now if it NEVER comes back then there is a problem. But don't expect it to be instantaneous.
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When I have wifi on, the 4g icon still comes on and off constantly. When wifi is off, 4g icon still blinks on then off constantly. Still don't have any data. New sim card didn't help either. I go through a battery in about 4 hours because its constantly connecting and disconnecting to the network.
LG sucks.
I'm pretty much convinced this is related to Wifi calling. Try disabling that (this will also help your battery life something serious - take a look at devices logs when wifi calling is enabled.)
luckycook82 said:
So I'm not the only one with the network issue. seems like as soon as I disconnect from wifi I lose network connectivity. I still see my signal but can't access the internet at all. Totally locks up until I reboot. Which is proving to be a pain in the butt.
I'm going to t-mobile today to get a new sim card to see if that changes anything, mine is currently from Oct 28th 2008. The day the G1 was first released. Can't even read the numbers anymore. But to my knowledge the cards haven't changed. Guess I'll see if this fixes the issue.
Sent from my LG-P999 using XDA Premium App
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When I upgraded my G1 to my G2x, they said they had to give me a new SIM card because the old one won't do 4G. According to the sales person I spoke with, you will need a new SIM card.
Can you keep your old number with a new sim card? My sim card is the same one from my first phone, nokia 3390
I'm having the same problem.. I used a new sim card and I still can't get any 3G or 4g for that matter.. Any ideas or is my phone defective??
j0hnee said:
I'm having the same problem.. I used a new sim card and I still can't get any 3G or 4g for that matter.. Any ideas or is my phone defective??
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Then a lot of phones are defective
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i believe all the phones come with the setting already on GSM Only. YOU NEED TO CHANGE IT TO GSM-WCDMA AND YOU WILL GET YOUR 4G SERVICE TRUST ME IT WORKED FOR ME, SO GO INTO WIRELESS SETTINGS AND TAKE OFF THE GSM ONLY SETTING
Just picked up my htc sensation 4g last night. My old phone was a galaxy, and when I got in range of wifi, the 4g would turn off. Sometimes on the sensation it stays on, or comes on from time to time while in range of wifi.. Is this normal, if not, is there a way to fix it?
I think this normal due to the wifi issue it could be choosing the best connection the only way u will have true control is by turning the 4g off, etc
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How do you turn 4g off?
Just bring down the notifications and then hit the quick settings tab then push the mobile toggle.. Make sure the wifi is still on
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Know this post is a little dated, just wondering if you are still having the issue.
I have a Sensation and 4G is never on when I'm connected to wifi.... NEVER. So if its still happening I really would really check into that.
RaViCa said:
Know this post is a little dated, just wondering if you are still having the issue.
I have a Sensation and 4G is never on when I'm connected to wifi.... NEVER. So if its still happening I really would really check into that.
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I stand corrected. I just noticed that my Sensation that both the 4G and wifi icon was displayed at the same time.
It happenned when after I openned the MyAccount app. This app does not work over wifi so phone automatically switched on the 4G radio in order for the app to work. Once you leave the app it remains running in the background which causes both icons to remain displayed.
So if you use this app (or maybe any other app that does not work over wifi) this could be the cause for both icons to be on.
What I don't know is if it is actually using both wifi and 4g at the same time or does it turn the 4G completely off until the app requiring it is exited.
Bump.
I have the same issue. I use wifi exclusively at home, but sometimes seemingly at random I see a cell connection icon in the notification bar as well. Today it's been on for several hours. I have not used My Account in weeks. When I look in Task Manager no apps are running.
I assume there's some app that "needs" to connect via a cell tower, but don't know how to identify it. Can this be blocked, and if so would that just cause some other issue? Seems like a really unnecessary battery drain, but not a huge problem far as I can tell, just odd.
samnada said:
Bump.
I have the same issue. I use wifi exclusively at home, but sometimes seemingly at random I see a cell connection icon in the notification bar as well. Today it's been on for several hours. I have not used My Account in weeks. When I look in Task Manager no apps are running.
I assume there's some app that "needs" to connect via a cell tower, but don't know how to identify it. Can this be blocked, and if so would that just cause some other issue? Seems like a really unnecessary battery drain, but not a huge problem far as I can tell, just odd.
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Yeah, I just had it happen to me again a few days ago but this time it was while using the Market. I wanted to purchase an app and noticed that now there is an option of adding it to your mobile carriers bill instead of a credit card so I opted to added to to my bill. Well I am assuming so that t-mobile needed a direct connection with my phone for billing so of course the 4G icon all of a sudden pops on.
In short I am saying I am sure it happens when certain apps are running that need cellular data vs WiFi. Don't know if you can block it but if you do those apps will not perform correctly. Also there are many other things running other than just what the stock task manager shows you.
RaViCa said:
Yeah, I just had it happen to me again a few days ago but this time it was while using the Market. I wanted to purchase an app and noticed that now there is an option of adding it to your mobile carriers bill instead of a credit card so I opted to added to to my bill. Well I am assuming so that t-mobile needed a direct connection with my phone for billing so of course the 4G icon all of a sudden pops on.
In short I am saying I am sure it happens when certain apps are running that need cellular data vs WiFi. Don't know if you can block it but if you do those apps will not perform correctly. Also there are many other things running other than just what the stock task manager shows you.
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I understand some apps apparently need a cell connection for some reason, perhaps it's location tracking, but mine's been connected for 4 hours straight today. Hard to imagine there's that much data being transferred on a 4G connection. Really seems like something is hung. Just tried putting my phone is airplane mode, then back to regular mode. When I turned it back on the 4G icon appeared for a few seconds then went off and is staying off. So looks like a force interrupt unstuck whatever it was.
So a couple of times my phone won't let me make calls. It tries connect and then does a short beep. I have to do a airplane no airplane mode to get it.to make.calls again.
Sent from my HTC One X using XDA
It happens to me couple times too ... too bad my 30 days return expired.. Planning to go through warranty center now ... It's kind of annoying because it happens kind of randomly
I have this same issue. They swapped the sim card so I'm going to see if that fixes the problem.
Is it a phone or network problem? On my third phone
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I just got my sim swapped, and it still happens.. It looks like phone because my phone has full signals while it happens. It usually happens after long charge
asjdwf said:
Is it a phone or network problem? On my third phone
Sent from my HTC One X using XDA
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I believe it's a software issue. HTC issued a statement regarding the WiFi issue, that until you get the OTA fix, you need to turn WiFi off and on again to deal with the bug. I haven't had the issue with phone calls that you're having, but I have had the phone drop the mobile data connection completely, or sometimes get locked to EDGE. The Airplane off/on trick fixes it, so I suspect it's similar to the WiFi bug.
If you can put up with it for now, it'll surely be fixed with an update before too long.
Good. Just wondering because everything else on this.phone is good. Ty
Sent from my HTC One X using XDA
Just making sure it's not.something.I need to return the phone or not for.
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Lost all
I had problems at first just losing data and then finally after much time spent trying things with Rogers I lost all connection. Unable to make calls, no data, no signal. Got new one sent and so far so good for 5 days now.
Never lost data on this one bit had the no calls yesterday. None today. Maybe it will be ok. Someone said it.may be fixed. Just don't want to have to return the phone again.
Sent from my HTC One X using XDA
D
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PpSaqAent from my HTC One X using XDA
Is a fix on its way?
I had this happen to me two days ago. The status bar indicated that I had a good connection and I was able to send and receive emails and use the web browser, but I couldn't send/receive texts or phone calls. After a restart, I had two voicemails and a few text messages (from an irritated wife!). I had been trying to make calls and send texts when she was calling and sending texts, so I wasn't just missing notifications.
Any word on whether this I a software or hardware problem? I still have some time before my 30 days is up and I tempted to go back to an iPhone if there is no fix.
I hope HTC releases an OTA soon...
This sounds like a network problem to me. In high traffic areas where cellular towers are overloaded , ATT service literally stops working. My entire trip to NYC I had no working service in Manhattan for this reason, and every professional sporting event I've ever been too the same problem has occured.
The "bars" were always good, but no texts or calls could be placed or received.
This happened on my a777, solstice, HTC aria, and Infuse
Seems like a reasonable explanation, except it has never happened before and was fixed as soon as I restarted the phone.
This happens to me EVERY time I am in an area with no (or really poor) service for an extended period of time, one of my classes doesn't get service because of the location of the building.. I've already gotten a sim swap and had my device swapped, it still does the exact same thing, only way to reconnect is by restarting the phone or turning airplane mode on or off. Hopefully it's not a widespread hardware issue and just a software issue that HTC can fix. Only problem is that AT&T has a history of taking FOREVER to get out an update that a manufacturer releases.
Oh and this never happened on my Xperia X10, even in the same class where I lose service.
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My One S is randomly dropping all reception on cell.network.
If i put it in Flight mode and then turn Flight mode off again and enter my pin, the phone is reconnected again..
Anyone seen this?
That happens to me also. I'll have 3 bars with 4g then all the sudden I have no service for like 2 minutes. I have no idea if its a Rom issue or network issue or radio issue.
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I have also this problem with restart most of the time I have too take out my microchip and put it back in.
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I also experienced network signal getting lost for some time / struck on Airplane mode
my very strange experience is ... my mobile screen is not turning on and keeps on vibrating for half an hour
This used to be a huge problem for me, but the recent OTA has resolved it completely...
I can repeat what I told someone else about text issues. I had the signal issue as well, it would constantly jump up and down and turn into an X so here was my reply...
LibertyMonger said:
I can tell you how i fixed my issue when something similar was happening to me. I had this issue on my previous phone as well so i figured after getting this phone and it continued it had to be something to do with my account setup. Some kind of glitch. So after getting fed up with Tech support I had my network account manager have all my features and account removed, then added back on like it was a new account. Then I did a factory reset and woila! My network signal is stronger than ever. Texts send instantly! Faster than I have ever seen them send! lol.
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Your issues may not be the same but i can say that my signal is better than i ever had seen it! And absolutely no more loss of signal X's
Anyone else have issues with the Internet dropping. Signal shows full connection to LTE, but I won't get internet until I toggle airplane mode or reboot. Happens once or twice a day... Do I have a detective unit?
I have the same problem. Mostly at work when I'm on wi-fi I have a weak LTE signal and I have to text I have to toggle airplane mode.
I've been on the phone with AT&T about this situation on two different occasions. Never happens on Wifi for me. They're sending me a new phone.
Sent from my LG-D850 using XDA Free mobile app
Yes!!!! I'm having this problem. I had it happen a few times last week and today it was completely bonkers. Its kind of aggravating. I'm considering swapping it out but I'm afraid it'll be the sane thing. So then I wasn't sure if I should wait for a software update.
No matter what, I can never stay away from android for long.
This happens to me on Wi-Fi after being on the phone. The Wi-Fi connection does not work while on calls. Anyone else having this issue?
Hmm my Wi-Fi was working great at my work. I come home and it didn't even see my network as being active/didn't auto connect to it. I've had the phone two days. A reboot fixed the Wi-Fi and it connected back up fine after. I'll have to keep an eye on it.
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Ive had the same issue where it shows strong LTE signal but nothing works. Just yesterday it did and I had to toggle airplane mode on and off before it works. Ive had this happen now 2 or 3 times. Not sure Id call it a deal breaker but its annoying for sure.
Yea I feel the same way about it being a deal breaker or not. I don't think exchanging the phone for a new unit will help cause obviously we here are all experiencing it. I love the phone enough to not want a different phone, so I think I'll wait it out for a software update.
No matter what, I can never stay away from android for long.
Yes, happened to me twice on LTE. Usually it happens in the morning after I unplug it from the charger. Had to turn on airplane mode then off to fix it. Annoying for sure.
I had this problem on the G2 running CloudyG3.
Sent from my LG-D851
Exact same issue here. Started a thread about this in the G3 section (prior to the AT&T G3 section being created) and still haven't received an answer there either.
Like someone else said, I had this happen on my G2 as well. Even remember it occurring once or twice with my Sony Z2. So far, only once on my G3. Toggling airplane mode off and on corrected it. So, not sure it's the phone.
This has happened to every phone I've had since mg iPhone 3g. I don't think its a phone specific thing for that reason. I had the same issue on my S3 and Note 3 as well. Its annoying but I haven't found a way to fix it other than toggling airplane mode.
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Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
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Skizzy034 said:
Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
Sent from my LG-D851 using XDA Premium 4 mobile app
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Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.
Kmac_thp said:
Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.
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Oh I thought you meant Wi-Fi.
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I had the same thing happen on my s4. I thought it was an AT&T thing
I've had ATT for two and a half years first an iPhone 3GS and then a GS3. Don't remember this happening with them. And even if it did, it wasn't enough for me to go on a forum looking to see if others were having the issue.
are you referring to what I made a thread about? Yes there were times on my S3 the data had issues, tho yea I didn't wind up checking on here. But could that be bc the G3 actually tells you? But then again, the "no connection" thing just started on mine last night.
I have had this happen a few times over the past few days. Was waiting for a phone call, and it looked like I was connected. Had 4 bars,4g icon, and the activity indicators were blinking. But no data or voice was getting in. Needed to reboot to get it back.
FWIW, I didn't have this happen until I removed carrier iq. Since I did that a few days ago, it's happened probably 4 or 5 times. Not necessarily relevant, but it's the only thing I changed before it started happening.
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