Hello, my Moto G8 Plus recently started with screen Burn-in. Has anyone else had this issue? If so, do you think it is convenient to send for guarantee?
Mine has te same problem when I'm playing and then go to another app. Cause I have night mode when a black screen shows I can see some in the screen from the game. But I have no guarantee so I don't know what to do
So, good morning friends and wishes here in Brazil for a happy new year, I couldn't see the post in time, the moto g8 plus screen is IPS so there is no burn in but an image retention. for that you should have called the guarantee. there is still the possibility that a future update will solve this, mine started with this problem after updating to Android 10, however mine is still under warranty if I continue I will trigger it. burn in are problems of manufacture and not of use and there should be a call back to exchange the part and even the complete product.
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So I just received my Tab 7.0 Plus from Amazon and it has one small dead pixel. Super small but its there. Should I return it? Its on the right bottom corner and of course only noticeable in dark colors. I'm tempted to exchange it just for that little pixel.
I would return it but ask if they have a policy on it. Some companies put a definitive number of "acceptable" dead pixels (depending on screen size) before it warrants an exchange.
The only standard I know of for sure is Apple because their "acceptable" number is zero(0), as in there should not be a single dead pixel regardless. Amazon probably would accept it though, worth a shot.
NJ_RAMS_FAN said:
So I just received my Tab 7.0 Plus from Amazon and it has one small dead pixel. Super small but its there. Should I return it? Its on the right bottom corner and of course only noticeable in dark colors. I'm tempted to exchange it just for that little pixel.
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have you tried those apps that try to help fix stuck pixels? on my nexus one i thought i had a couple dead pixels but apparently were only stuck pixels. some app i used did some flashing of different colors and the stuck pixels never showed up again.
One thing I like about Amazon's exchange policy is that they'll immediately send you another tablet while you keep the other. Once you receive the new one, all you have to do is send back the defective one. They don't seem to ask questions about it. I totally bricked my tablet when I rooted it and they took it back.
cool.. Suck that Amazon won't have it on stock for 3-5 weeks per their site. I asked wifey and she said it doesnt bothered her and wouldnt even noticed it if I didn't say anything. It was for her so she'll keep it. But If i noticed amazon brings it back in stock soon, I might just exchange.
Dead Pixels are not a good thing
This ISN'T my Transformer Prime
My story with dead pixel shortly.
I bought my GT6200, same night the battery got empty and the tablet start shutting down and at black screen I saw a dead pixel. Next day I was in the market and all I sed was: "There is dead pixel". No one even wanted to see it. The guy sad: "Ooo, it`s normal for Samsung" and gave me another one brand new. I was like this because this behaviour and returning policy is not normal in my country.
youtube dot com /watch?v=4WWD_FfPqgc
My 4 day old Motorola MOTO G's LCD have some sort of bleeding/burnin issue where even at bootup there would have a cross pattern/ bleeding on the motorola logo and by home screen the screen also sometimes fades in and out, creating a disorienting parallax effect, distorting the colors, dimming/darkening the screen....also have this issue (non responsive/ buggy touch screen) as this other user video shows
youtube dot com /watch?v=CIcVj
moto g specs (quad core, kitkat, ips lcd) are great for the price, unfortunately there appears to be lcd quality control issues
4 day old phone from newegg now bricked! their unreturnable/unexchangeable return policy states no refund within 15 days unless 'unopened' arrrrrrrggggggh
Well my phone and screen works great....anyway don't you get warranty from Motorola?
Sent from my XT1033 using Tapatalk
phone bootloader unlocked voided warranty, was working fine after unlock, rooting verizon flashed to pageplus, esn ported, then screen all of a sudden got got possessed
Did you solve it? What was te problem? I have a friend with the exact same problem.
Thanks
Hi guys, yesterday i recieved my OPO and i noticed that there is a little dark point ( watchable only on white screen) which probably is a stuck or dead pixel. The point is very very little and amost unwatchable during normal use , but i m very finicky......what can i do? Is possible to obtain a replacement of the phone for only one pixel? Thanks for your suggestions!!!
Only OnePlus can answer that question, there's no point asking here because nobody here is an employee of OnePlus. If it is defective though, they should cover it under warranty.
Transmitted via Bacon
timmaaa said:
Only OnePlus can answer that question, there's no point asking here because nobody here is an employee of OnePlus. If it is defective though, they should cover it under warranty.
Transmitted via Bacon
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But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
Basic warranty policy states that if a device is defective out of the factory you are entitled to a replacement.
Transmitted via Bacon
I have a dead pixel too - but honestly - is it worth making such a big deal out of it?! Why don't you just live with it and save you all the trouble? It's not worth it in my opinion - what if you get another device with a yellow band in exchange? That would be worse wouldn't it? There are bigger problems than just one dead pixel - if it were green all the time that would be much worse.
Numero7 said:
But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
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ugh I have the same situation with my new oneplus one, this didnt happen on my old one but there is a dead/stuck pixel near the top that is green usuallly very hard to notice but sticks out like a sore thumb on black backgrounds. i am just going to deal with it unless it gets much worse is there any way to fix it short of replacing the hardware?
my co-worker has 1 stuck pixel, like you, its only visible on a white background. OPO's defective policy is only for 3 pixels or more. he ended up selling it on craigslist for the price he bought it at.
I have the exact same issue and feel the same way, though I haven't bothered with a ticket yet because I feel lucky to even have one given the extremely short supply. They haven't made a specific statement on dead pixels in the FAQs, but here are a couple close ones:
What is your warranty & return policy?http://oneplus.net/support/answer/what-is-your-warranty-return-policy
What should I do if I receive a defective product?http://oneplus.net/support/answer/what-should-i-do-if-i-received-a-defective-product
Other than that, thishttps://forums.oneplus.net/threads/dead-pixel.68381/#post-3362283 is about the most useful statement I could find from any admin on the topic. >.<
You can also do like I might and wait for your shared invites to come in, use one to buy a new phone, then sell your current one on eBay or something. Just be sure to be honest about any issues with it. Given the low supply you'd probably still get darn close to retail for it.
Sent from my OnePlus One using the XDA mobile app.
Stuck pixel here
Though I bought the phone nearly two months back, got it only today from a friend travelling from the US as my country is unsupported yet for shipping.
I discovered a white stuck pixel that stays on in any damn screen when the phone is on.
Pete Lau was drumbeating so much about being very strict with quality, but if so many people are complaining about the screen, this is not good.
Depending on whether the pixel is actually dead (meaning it either gets no power or shortened) or stuck (crystal can't rotate) you may be able to revive it. There are applications for that purpose in the Play store that very quickly toggle through several colors in the hope of jiggling the pixel free - leave it running for a few hours and check if the screen is fixed.
Numero7 said:
But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
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Hello! Yes!
I have a stuck pixel at my opo. I can just give you one advise. Don't change it. Just don't care about those pixels and more important: Don't search dead pixels. I wad also like you, and so i ordered 3x htc one x, 3x galaxy s3 and all of them had dead pixels or stuck pixels. Also my galaxy s4 had one, and my lg g2! So every ****in phone has them. It's like a big joke and you need very good luck to get one without.
So now i have my opo, and also have 1 stuck pixel. But you know what, i don't care. You have to learn this.
Otherwise you'll be going crazy. Just be happy with your phone. In some time you will get another phone anyway.
So pfff.
d4fseeker said:
Depending on whether the pixel is actually dead (meaning it either gets no power or shortened) or stuck (crystal can't rotate) you may be able to revive it. There are applications for that purpose in the Play store that very quickly toggle through several colors in the hope of jiggling the pixel free - leave it running for a few hours and check if the screen is fixed.
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Thanks @d4fseeker. Any tips on which apps we can try?
I had success on a friend's phone a while back with this app:
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
Thank you
d4fseeker said:
I had success on a friend's phone a while back with this app:
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
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Thank you. Have hit the button as well
Yup! Stuck pixel here, it appeared after having the device for less than a day, it's 1 red pixel, so it's not visible on white background. But dark background its right in my face.
I had a little cluster of white pixels on my m7, never really bothered by it.
The way oneplus handle this, I don't think I'll even bother to try to get a replacement device. Well, that's the price we pay for buying from cheap Chinese manufacturer.
rbrandser said:
that's the price we pay for buying from cheap Chinese manufacturer.
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You do know that "3+ dead/stuck pixels" is what major brands also require for replacement?
Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. :laugh:
Unlocked model S7(flat)
I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.
gtg465x said:
I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.
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I saw it in the first day itself. Expected value for the price paid is not delivered means. It's cheating
Its very common on AMOLED devices unfortunately and my guess is that the vast majority of users cannot see it so lower # of units returned to samsung and they probably will blame it on QA. If a lot of consumers would start to notice it and demand for close to perfect panels then samsung will probably up their AMOLED game.
we bought 3 sgs7 phones all of them have this issue...how can such a company like Samsung do this ...like i cant see that LOL my vission on close distances is verry verry good so thats whay i saw those gray lines in a minute after buying one.i went to see my brothers gs7 after that and of course his one was the same and then after one week my father bought one white version so i thought that the 3rd one has to be a good one but NOPE it was the same story again...im very pissed so i will go to Samsung and tell them about it and will see what will they say...just to let u know guys i had similar problem on xperia z5 but instead of grey lines i had white ones and also some white spots and i send it to waranty and told them about the display issue and they have replaced the screen and now its perfect...so im goin to do that on Samsung aswell. good luck ppl
just to let u know guys i went Samsung and they replaced the screen but those gray lines are visible again so they sad that they cannot fix it and change screen everytime.... it looks like that alot of led panels are baddly constructed in the factory so i decided to return the phone.
I am on my 3rd galaxy S7. The 1st had the SD card connecting and disconnecting. The 2nd one the USB port would no longer transfer data(learned because VR stopped working) I am worried about the build quality of this phone....
Sent from my SM-G930T using XDA-Developers mobile app
JovHok said:
Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. [emoji23]
Unlocked model S7(flat)
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I have exactly this same issue and it's driving me nuts! I cannot return my phone now, but it's very noticeable for me those grey lines when some other people I tried to show it couldn't see it...I hate AMOLED displays, I have never had a phone with an AMOLED display which was perfect, all of them always had some issue at some point. From Motorola, other Samsung, Huawei, all of them had some sort of issue with the display.[emoji35]
Enviado desde mi SM-G930F mediante Tapatalk
Replaced once, too. Mine was not a perfect line, like gray dust splattered along a line. Especially visible with grayish flat images, there were clear fluctuations on shade of "gray". Second device is almost perfect. If you look with magnifying glass , there were some pinkish littttle dusty dots on white, but it is really hard to see with naked eye. So happy with second now.
This issue is present because AMOLED screens don't use backlight. Every pixel is emitting light, and my guess is that they aren't distributing the same amount of brightness on every area of the screen.
It's noticable, but as some said to a very small amount of people, and it isn't that much of an issue if u ask me. Bigger issue is that amoled screens burn in over time. I could see my keyboard on white background on my S5 after a year and a half of use. Thank god that s7 has themes so I can change keyboard layouts.
Everything comes with a price... LCD's have their flaws, and so do AMOLED's.
Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.
bitterano said:
Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.
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Not here, I'm running the latest beta on my s7 and the grey lines are still there, it's a problem with the display itself.
Enviado desde mi SM-G930F mediante Tapatalk
Found a perfect solution
Found a complete solution here.
Works like a charm.
techgadgyblog.wordpress.com
My experience.
Hi all,
I have an unlocked, rooted, Nougat ROM S7 Edge and I have been experiencing the same issue for 3 months.
The only way for me to fixed it is to flash Superman ROM, then the lines disappear. Any other ROM (Elyos, S8 ports, ...): I have the grey lines. A kernel issue?
Cheers.
P.S.: Flicker free kernel used to work with Superman ROM but if I flash it after any other ROM, my phone gets stuck in boot.
Hello guys, I need some advice on purchasing Oneplus Nord. My apologies if I violate any community guidelines.
I own an oneplus 6 and its display got damaged. I own it since its launch and I am a heavy user and it has seen its fair share of wear and tear. I also have old moto g5s plus running custom rooms which I only use for android app development.
The new Oneplus Nord does look compelling for the price but in the market, I see realme phones with snapdragon 855 chipsets. I do rely on custom ROMs once the manufacturers update window passes but I am not a die-hard Rom hopper.
Please suggest me if it is a good idea to purchase the OnePlus Nord to use it for the next 2 to 3 years with stock OS and then use it for development purpose with a custom ROM.
OR should I just replace the Oneplus 6 screen and call it a day??
PS: I have never experience 90Hz screen refresh rate.
Thank you
How much would the screen repair cost you? I personally wouldn´t do it if it´s ~100$.
Is your OP6 still usable? Then why not use it for develpment and get a Nord. You can always mirror/stream the OP6 display onto your PC if it´s too damaged and use it that way.
i have a OP5 with display issue as well.. the original touch screen went unresponsive three months ago.. display was fine though.. i checked OP repair and they charged HK$23xx (around US$300) for replacing the touch screen, the motherboard and the battery, so basically everything except the frame.. i chose to replace with a 3rd party touch screen for HK$700 (around US$90).. it worked for 3 months and then the touch screen did not respond again.. now i understand why OP repair quoted to replace the motherboard as well as i think its not just the display part but also fault in the main component..
now im using this OP5 exactly as @Saiger mentioned, connecting it to PC via USB cable and control it from the PC..
had considered OP7 and OP8 but their prices are beyond my acceptable range.. kept an eye on Nord and now its finally announced.. the spec seems good (not top grade but good for my usage) and price is okay.. so i shall definitely get it in Aug when its available..
just wanna share my experience for your reference..
iamelton said:
i have a OP5 with display issue as well.. the original touch screen went unresponsive three months ago.. display was fine though.. i checked OP repair and they charged HK$23xx (around US$300) for replacing the touch screen, the motherboard and the battery, so basically everything except the frame.. i chose to replace with a 3rd party touch screen for HK$700 (around US$90).. it worked for 3 months and then the touch screen did not respond again.. now i understand why OP repair quoted to replace the motherboard as well as i think its not just the display part but also fault in the main component..
now im using this OP5 exactly as @Saiger mentioned, connecting it to PC via USB cable and control it from the PC..
had considered OP7 and OP8 but their prices are beyond my acceptable range.. kept an eye on Nord and now its finally announced.. the spec seems good (not top grade but good for my usage) and price is okay.. so i shall definitely get it in Aug when its available..
just wanna share my experience for your reference..
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Yes, that is my fear also. I had a Micromax(Indian Phone Company) phone with dead display and after replacement, the touch went crazy. So I am afraid to repair my Oneplus 6.
Thankfully I will be giving interviews for some jobs soon. And in India OP will launch a 6/64 GB variant. Depending on my job I'll make the decision.
Thanks for replying.