Related
Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?
http://forum.xda-developers.com/galaxy-s6/help/phone-please-try-thispossible-screen-t3072949
I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?
BlameUREdiction said:
I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?
Click to expand...
Click to collapse
it's not burn-in, it's seeing through the screen to the assembly
Same here, Vodafone spain. Galaxy s6 black
ingenious247 said:
it's not burn-in, it's seeing through the screen to the assembly
Click to expand...
Click to collapse
+1.
It's not screen burn in. It's the metal chassis behind the screen which you are seeing., which is only visible in direct sunlight.
Ok but is that normal?I have the same issue and at the store i notice the same issue on one new-out of the box device.Should we replace our device or this is normal?
I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.
PerryRhodan said:
I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.
Click to expand...
Click to collapse
I think i will not settle for a phone at this price range and this stupid issue and i think that nobody should. I will just pick up Note 4 with Exynos if this issue is not resolved with the 3rd s6 device.
Me too.
On a teardown from ifixit you can exactly see the unit that creates these frame.
Thank you very much! I also experienced this on my Galaxy s6. I ordered a replacement and also noticed it.
Just to let you now guys.I tested 4 new s6 devices and all of them had this issue!!!This is a big thing and nobody is making the real fuzz abou it.So i picked up Note 4 with Exynos.Do not buy s6, wait for month of two just so they can resolve this.
I think it is a design problem and there will be no fix for it.
If that is the case, then ppl should make a big deal about it.I don not have this phone anymore but I would like to help if this issue continues.I will contact samsung via facebook and see what we can do.
I got my replacement yesterday and yes, the problem still exists. The phone is from Vietnam, 04/15/15.
The story goes on. After Amazon Germany stopped selling the black 64 GB edition I replaced my one against the white 64 GB. This one shows the frame on any background. Not only white. Only on very dark ones there is no see.
And I can see it under normal light conditions. Not only sunlight.
A very very very bad Display.
Why is it just this quiet about the issue? It's not less ugly like the flash LED or the wiggling home button issue.
My S6 (Germany; Mediamarkt) doesn't seem to have a a burn-in.
http://www.directupload.net/file/d/3982/wj6uc78e_jpg.htm
Try this in direct sunlight please with max brightness.
It is not a real burn in. It is a frame of a used component that Lays direct under the display.
Real screen burnin
We were at the Verizon store today and noticed that all the Edge phones had real screen burn in. One had the Verizon logo burnt into the screen that you could see clearly from within any app with a white background. We used chrome and a normal web page to show the employees of the store. The galaxy s6 egde had some sort of Verizon demo bar burnt into it. It seems to be a problem with the screens. I googled for it and found this thread. I am surprised this hasn't become a serious problem for Samsung yet.
xeni said:
Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?
Click to expand...
Click to collapse
Had a very bad screen burn in my S5 - i could actually see the title of the email app i have to use for work on a white screen without sunlight (title of the app is ALWAYS at the top when working in the app). Now had the S6 since it has been out and starting to see the same issue. Spoke with Samsung about this and they stated that the S4, S5, S6 and all Note devices are capable of getting screen burns with High Contrast imaging or lines. They said they could replace my screen but i would be without a device for nearly a month, and the carrier will not complete a warranty because the device still functions perfectly.
THANKS SAMSUNG!
Does anyone have a pink tint to part of the screen? I know the Galaxy s6 had a bad problem with this. I'm hoping it's been solved in this generation.
http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
My Verizon S7 just starting displaying this problem. Bringing it back to Best Buy ASAP today.
Neo-Nemesis said:
My flat S7 has a bad screen too : Pink / Green color shift from top to bottom...
I already had this problem with 3 different S6 so I'm really disappointed the issue is still present with the S7. Got a RMA but it may takes 3 weeks for a replacement thanks to the ****ty consumer service in my country .
Here is a shot of the problem (the 2 shots are the same I have just augmented contrast on the second one to clearly see the problem).
http://imgur.com/a/aThlj
Click to expand...
Click to collapse
I'm quoting myself from another thread. Still an issue... I'm waiting for a replacement model right now and I hope the screen will be good.
Yep, I've got this issue. Pink tint at the bottom of the screen. The only negative of an otherwise faultless phone. I kind of wish it had an IPS LCD, seems these AMOLED screens are very inconsistent with colour. At the moment it's not TOO bad but I'd prefer a uniform display. Didn't have this issue with the S6.
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
TML1504 said:
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
Click to expand...
Click to collapse
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
I absolutely agree with you guys. We are paying a significant amount of money and we expect it to be perfect.
Kudos for keep trying @TML1504. Hope you get a perfect one this time.
Are you buying this from a local store or a online seller? Because all local stores in my country will ask too much question if I approach them for replacement since it's a silly issue related to display, software, speaker, camera. Mostly likely it will end up in a pointless argument from their side and they consider the issue under warranty only. Speaking based on my earlier experiences.
Are the screen tint issues happening straight out of the box or do they develop over time?
Are you guys noticing it when the display it tilted or even in straight position?
I got a replacement unit yesterday, but had to wait almost 4 weeks for it. Didn't get a DOA replacement at the store, because the store manager didn't see the yellow tint. This new unit has slight pink tint on the top part of the screen. Gonna wait till thursday and decide if I'm gonna change this one. Probably not, because with my luck I have to change phones too many times, and the store manager doesn't want/or can't see the problem.
Maybe I'm gonna forget and get used to this screen, because it's little bit better than the first unit. Driving me crazy that Im so sensitive to this kind of things
Lähetetty minun SM-G930F laitteesta Tapatalkilla
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Duddyroar said:
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Click to expand...
Click to collapse
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
Really you are that new with this? its all samsung standard horror story...they are all different they all suck
galaxy s7 screen problem
same here i preordered a galaxy s7 and after 1 week of use i started noticing some color shiftiing when i'm in a dark room the auto brightnes turns the light down
and i start noticing ( especiallly in grey, grey dark and green dark cloros ) that the left side is brighter than the right side .
it's like a wave of light from the bottom left to the upper left of the screen this is really annoying when using a grey theme for example .
i compared to a galaxy note5 and s6 and they also have the same problem but in different parts of the screen.
i can't return it cuz the people in samsung want notice the problem. and they will tell me there's nathing wrong with it so i'll keep it until next year.
and by th way i had the same problem but it was pink on the right side whit my s6 last year and i changed the display twice under waranty, the third try i've got a farely good display.
maybe the next year i'll buy an iphone.
ayamgoreng said:
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
Click to expand...
Click to collapse
Yep, picked up and replaced by Samsung UK within five days. New unit had a perfect screen
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
With all of us over at the tmobile shipping thread we've been waiting and crying and hoping that we get our devices early....and then when we finally got our devices ****ty things like red tint leaves a sour taste in our mouths..sad really, samsung already made this device feel rushed with all the Bixby and fingerprint scanner awkward positioning and what did we do after the note 7 debacle? We forgave these fools...and now this?....i do feel bad for those that actually paid full retail price for these expensive devices and to unbox and realize the screen is pink...that right there is not how to say forgive us for our mistakes instead a huge f u to all the customers who were unlucky enough to get such a horrible display color....but I will say I won the lottery because out of the box my s8plus came out nice no red pinkish tint whites are white...but why am I still pissed? Because my note 4 was the same whites were white and then after a year or so my eyes were fixed on a strange color that was taking up half of the screen that came out of nowhere...so yes I will be forever paranoid with sammys displays now....if my s8plus came in like that I don't think I would've came back....but then again I'm here lol
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years; offer the user an option to calibrate based a sample image. Once thats in, the presets can be established based off of those generated values from the user selection.
It seems like they will indeed need to implement a fix of this sorts, because it does seem the displays hue varys from device to device.
Anyways, for the most part, I hardly notice it and it seems even, and the more I look at it, the more i can't make sense out of it? Seems to play tricks on my eyes... lol.
Beautiful phone and display though!
cantenna said:
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years, offer the user an option to calibrate based on a sample image provided, once thats in the presets can be established based off of those generated values.
It seems they will need to implement thia because the displays vary so from device to device.
Anyways, for the most part, I hardly notice it, it seems even, and the more look at it the more i can make sense out of it, seems to llay tricks on my eyes, lol.
Beautiful phone and display though!
Click to expand...
Click to collapse
This is a hardware problem, a real software fix IS NOT POSSIBLE!!!
Samsung can only try to cammo the problem with increasing the range of the color-sliders in the display settings, so that you can turn down red more then now. But this wont fix that the red tint is NOT EVEN ACROSS THE DISPLAY!!
What else proves that this is a hardware error is that if you put 5 devices next to each other (with the exact same settings), each of them will look different in regard to screen quality! Believe me, I know what I'm talking about, see my previous threads regarding that!
I agree that it should be even otherwise you may have a hardware problem but my concern is your criticism has more to do with amoled in gerneral and what we are observing is a consequence of the tech used. Samsung is also pushing the boundries here too with the display tech so the norms for amoled to compare to may not even apply anymore. And your comment to my comment regarding masking the problem, there is a reason why every display on the planet has picture settings.. right? No 2 displays are exactly the same...
I just went through the crap with my Surface Pro 4 too, trust me, they are a good example of no 2 displays alike, must have went though at least 11 Surface Pro 4 on my mission for perfection display and I had to give up in the end because truth is, its still an awesome device!
that happens when you get the early batches of s8+
h4ck3r69 said:
that happens when you get the early batches of s8+
Click to expand...
Click to collapse
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
ingenious247 said:
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
Click to expand...
Click to collapse
Perhaps but then again why did you buy a phone from samsung in the first place?.....
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
GibMcFragger said:
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
Click to expand...
Click to collapse
And which of the 3 do you have?
I noticed a slight pinkish tint when the shipping screen protector was on, but looks ok without it.
Something slightly different this year is there seems to be a pink tinge on all four sides of the display (top, bottom, left and right). It's a very consistent along the sides of the screen and very noticeable, a few people here have also noticed it: https://forum.xda-developers.com/galaxy-s8/help/red-tint-screen-t3592335
So it's not just another pink/yellow/blue/green spotty tinge problem, theres now uniformity with the example i've provided.
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
cantenna said:
And which of the 3 do you have?
Click to expand...
Click to collapse
Mine had a very slight pink tinge when I got it, at the very top and bottom (maybe half the status bar thickness), and it's since gone way.
The over all display color was a little too warm for my liking, so I knocked the red slider down to half, and now it's fine.
Got me and the wife one yesterday from At&t. No red tint and best phone yet. I love it.
My display is freaking beautiful and I love the fingerprint location. I never had any trouble. My finger finds it very naturally
Sent from my SM-G955U using Tapatalk
TML1504 said:
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
Click to expand...
Click to collapse
=======
im not tying to be a jerk but just curious what happens when you cycle the --blue light filter-- button in the pull down menu with the wifi, Airplane mode ect.
reason i ask my displays is perfect but with the blue light filter on which is to reduce eyestrain ..then the display is very red
Really did not know they had this till i play around with it
Jonathan-H said:
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
Click to expand...
Click to collapse
I have an S8+ as per my posts in the other thread, so I have a right to complain.
Firstly, it could well be fixed by software, even if its uneven, HTC had issues with the camera doing this a number of years ago (big red spot in all pictures). It was fixed with software
Secondly, it might disappear with time. AMOLED, OLED and other self lighting technologies (like Plasma in TVs) have a bed in time, where some colour ranges need to burn in. I would suggest a full red screen using a screen tester app for a few hours, to see if it beds in the red.
Guys, I would like to take this device, there is a possibility of having a faded display?
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
mrvain84 said:
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
Click to expand...
Click to collapse
I feel you. I don't know what to say to help, but if it is any consolation I know exactly how you are feeling. A few years back I had a similar problem with the BlackBerry Passport. I ended up exchanging about 12 devices before I found one that didn't have flaws out of the box. I got roasted on the CrackBerry forums for it, but proof was all there. I simply got 12 broken devices out of the box... Seems unreal almost, but it happens.
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Your best bet is to just wait until the first few batches are pushed out and just wait until samsung makes more phones..let everyone else buy up all the pink ones. This could take months though, maybe about 3. Either way, buying an AMOLED is similar to buying an LCD; you will get lucky if you don't get dead pixels or screen tint issues.
Biggenz said:
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Click to expand...
Click to collapse
That's true but wouldn't an older device as well? People should be getting quality products for the price.
Biggenz said:
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Click to expand...
Click to collapse
Couldnt agree more!!!!
Don't see what the problem is regarding screen tint issue, Samsung is aware of it and said they can address it through a software update. I would've just waited for that and changed my screen color ratio in the mean time. Also the pictures you showed with the dead pixels, either I'm blind or it wouldn't honestly make a difference or you wouldn't even notice it in daily usage. Just my two cents
TheBrandonWRX said:
That's true but wouldn't an older device as well? People should be getting quality products for the price.
Click to expand...
Click to collapse
People should indeed get quality products for their money, but this seems to be a new obsession when it comes to new phones. People sitting there all day looking at a white screen trying to find an imperfection. If you use the phone day to day, there is no way you would even notice it.
aroy97 said:
Don't see what the problem is regarding screen tint issue, Samsung is aware of it and said they can address it through a software update. I would've just waited for that and changed my screen color ratio in the mean time. Also the pictures you showed with the dead pixels, either I'm blind or it wouldn't honestly make a difference or you wouldn't even notice it in daily usage. Just my two cents
Click to expand...
Click to collapse
Biggenz said:
People should indeed get quality products for their money, but this seems to be a new obsession when it comes to new phones. People sitting there all day looking at a white screen trying to find an imperfection. If you use the phone day to day, there is no way you would even notice it.
Click to expand...
Click to collapse
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
dhorgas said:
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
Click to expand...
Click to collapse
I thought I was having a screen issue ... but it was just my eyes .. however im having audio output issues and im pissed off ... had to use a speaker booster for everything ... at full volume its like 1/3 of full on my note 4 ... going to Verizon to test the sample phones to mine
dhorgas said:
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
Click to expand...
Click to collapse
Ohh oh... You hoping for something that will never happen, good luck!
cantenna said:
Ohh oh... You hoping for something that will never happen, good luck!
Click to expand...
Click to collapse
I got a perfect device with the S8+, thankfully, on first go. Software wise, different story, but HW is flawless. It's hit and miss.
If they are going to start setting a precedent where they are asking for laptop money for a phone, then we need to respond by expecting that it at least comes as advertised. When we start dropping our standards while they keep raising the price, then we are all in for ever-increasing amounts of agro as they will just assume x% of people will just take it up the wrong-un and keep coming back for more. For this money, if there are any hardware defects out of the box, back it goes. But those are just my standards.
In response to the OP, sounds like you are ordering replacments from the same borked batch. I'd either find a new source or wait for the scruffy units to go elesewhere.
dhorgas said:
I got a perfect device with the S8+, thankfully, on first go. Software wise, different story, but HW is flawless. It's hit and miss.
Click to expand...
Click to collapse
Ya, its also entirely subjective and dependant upon the individual, but good on ya for being at peace.
Software wise, im rooted and am able to enhance my android experiance on this device were i deem fit; so very pleased with this device.
Mine is absolutely flawless, want to buy ?)
cantenna said:
Ya, its also entirely subjective and dependant upon the individual, but good on ya for being at peace.
Software wise, im rooted and am able to enhance my android experiance on this device were i deem fit; so very pleased with this device.
Click to expand...
Click to collapse
There is nothing subjective about having a color balanced display, no visible marks, flaws, or any other defects anywhere on the body, and no dead or stuck pixels. All ports and speakers work, mics all work, etc. No, physically perfect is not subjective. It's very much objective, based on factual observations about the conditions of the device. Besides, as the poster above has said as well, if they're going to be asking laptop money for a phone it better be flawless.
dhorgas said:
There is nothing subjective about having a color balanced display, no visible marks, flaws, or any other defects anywhere on the body, and no dead or stuck pixels. All ports and speakers work, mics all work, etc. No, physically perfect is not subjective. It's very much objective, based on factual observations about the conditions of the device. Besides, as the poster above has said as well, if they're going to be asking laptop money for a phone it better be flawless.
Click to expand...
Click to collapse
Your argument is still predicated on your interpretation of perfection, so that it is subjective! Feel free to dispute that further, lol.
cantenna said:
Your argument is still predicated on your interpretation of perfection, so that it is subjective! Feel free to dispute that further, lol.
Click to expand...
Click to collapse
This is a pretty comical comment. Your argument amounts to everything being subjective. Why is a square a square? Why is it not a triangle? Because a square has 4 equal sides and 90 degree angles connecting all sides to each other. That's not subjective; it is mathematically objective. The same way, a perfect display is one that is without defects. A perfect phone body is one without scuffs. You either have dead pixels or you don't. You either have scuffs or you don't. Your display is centered in the frame of the phone, or it isn't. Your display is using a proper white-point, or it is not. These are not subjective things. The state is binary.
mrvain84 said:
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
Click to expand...
Click to collapse
see here:
https://forum.xda-developers.com/showthread.php?t=3593263
i have these issues since years, but this time it's extreme...
I've seen a lot (nearly 20) S8+ now, only 3 of them had an almost perfect screen!
the deviations are really huge, and that's the biggest problem in my eyes...
Sent from my SM-G955F using XDA-Developers Legacy app
*sigh*
Can we get a moderrator to change the title of this thread to; LCD is better than AMOLED (because this is what this thread is really about(I prefer amoled btw))
Sent from my SM-G955F using Tapatalk
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Click to expand...
Click to collapse
Red screen*
When I got this phone in my opinion it was clear whit but tgen when I tried reducing the red colour it became even more clearer, I don't know it's probably I didn't pay attention to the colour when I got this phone...
In my opinion the blue light filter messes up the display although I know this isn't the case..
I got a replacement new phone as I cracked the screen on my first one, and my new one, if anything is slightly cooler / bluer than I usually like, no red / pink issues I can see. My last one was ever so slightly reddish even with red slider down.
for me it is fixed after:
- specific sw update
- set adaptive display
- set display tone to cooler option (-1 or -2 from the slide bar in display settings)
Out of the box mine is fine. I swapped my first one that had a pinkish display even when red turned all the way down.
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
if i understand your question right then yes, there are devices without the ted tint issue!
I went into 4 shops and looked at 8 phones and everyone of them had the red /pink issue only 1 could you turn down red to reduce it in adaptive settings when it became blue/green white and all were red In photo and cinema settings
I bought my s8+ ten days ago, after two days I changed it because of pink borders... Before change, I powered on two new s8+, one were all red (not only borders), the other one was nearly perfect... But I had to choose another color (orchid gray) instead of my first black phone... It's a shame that we have to choose the phone from the color of display and not from the color of the phone...
Inviato dal mio SM-G955F utilizzando Tapatalk
My screen is pretty noticeably green-tinted, but it somehow gets corrected when sliding the cool / warm slider all the way to the right, making the display more warm. Even though the issue is too much green, making the display warmer seems to fix it somehow. I know that the issue is green, because sliding down the green slider under advanced options fixes it, while sliding down the blue or red one just makes it worse
And pro tip, you can combine the cool / warm slider with the advanced options RGB sliders, if the warm / cool slider isn't enough on its own. Perfect mix for me is the cool / warm slider all the way to the right, and green slider decreased by 1-2. You could fix a bright red display with the combination of the general slider and the RGB sliders
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Funny thing about red screen and pink tint. I have my s8 plus since a week. My device came with lots of red tint, then I got an update that really helped, but still wasn't perfect. After few days my screen lost pink/red tint without adjusting anything. Of course, little pink tint on the edges exist but it's due to screen specifics.
jackdforme said:
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Click to expand...
Click to collapse
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
gregoryostrom said:
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
Click to expand...
Click to collapse
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
jackdforme said:
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
Click to expand...
Click to collapse
Ok, I will definitely try the calibration outside. I'm not sure I've tried it outside on a bright day yet. I am using the adaptive display setting and auto brightness, all of the other modes are quite pink and unusable, actually the tint is more of a magenta. I'm fairly certain its the adaptive display mode shifting my white balance in the various environments. Hopefully Samsung will somehow fix the other modes as well. The more I use my phone, the more I realize the biggest problem is the color shift that happens at angles. Almost any movement up, down, left, or right will produce a pink tint. If i go to an even stronger angle (around 75 degrees)the tint goes away. I can also get rid of it by turning both the red and blue down all the way and set the slider fully towards cool. The pink is gone when I do this, but then everything's really blue/green. Thanks for the suggestion, I'll definitely give it a try and let you know how it works.
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
I received an update today and it has fixed my pink/red screen.
vimto25 said:
I received an update today and it has fixed my pink/red screen.
Click to expand...
Click to collapse
Are you on csc SEE ?
vimto25 said:
I received an update today and it has fixed my pink/red screen.
Click to expand...
Click to collapse
Carrier?
Sent from my SM-G955U using XDA-Developers Legacy app
jackdforme said:
Carrier?
Click to expand...
Click to collapse
XEU
gregoryostrom said:
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
Click to expand...
Click to collapse
There is no chance I'd allow Samsung to "repair" my phone. This thing is brand new. You make them get you a BRAND NEW device out of a box you open in wherever you purchased it. Then you move forward in the store and check that display and all other fun things. Once satisfied, buy that unit. Why ever take a repair on something less than 1 month old. Have fun selling my OG unit as a refurb Sammy!