Screen Burn-in - Galaxy S6 Q&A, Help & Troubleshooting

Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?

http://forum.xda-developers.com/galaxy-s6/help/phone-please-try-thispossible-screen-t3072949

I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?

BlameUREdiction said:
I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?
Click to expand...
Click to collapse
it's not burn-in, it's seeing through the screen to the assembly

Same here, Vodafone spain. Galaxy s6 black

ingenious247 said:
it's not burn-in, it's seeing through the screen to the assembly
Click to expand...
Click to collapse
+1.
It's not screen burn in. It's the metal chassis behind the screen which you are seeing., which is only visible in direct sunlight.

Ok but is that normal?I have the same issue and at the store i notice the same issue on one new-out of the box device.Should we replace our device or this is normal?

I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.

PerryRhodan said:
I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.
Click to expand...
Click to collapse
I think i will not settle for a phone at this price range and this stupid issue and i think that nobody should. I will just pick up Note 4 with Exynos if this issue is not resolved with the 3rd s6 device.

Me too.
On a teardown from ifixit you can exactly see the unit that creates these frame.

Thank you very much! I also experienced this on my Galaxy s6. I ordered a replacement and also noticed it.

Just to let you now guys.I tested 4 new s6 devices and all of them had this issue!!!This is a big thing and nobody is making the real fuzz abou it.So i picked up Note 4 with Exynos.Do not buy s6, wait for month of two just so they can resolve this.

I think it is a design problem and there will be no fix for it.

If that is the case, then ppl should make a big deal about it.I don not have this phone anymore but I would like to help if this issue continues.I will contact samsung via facebook and see what we can do.

I got my replacement yesterday and yes, the problem still exists. The phone is from Vietnam, 04/15/15.

The story goes on. After Amazon Germany stopped selling the black 64 GB edition I replaced my one against the white 64 GB. This one shows the frame on any background. Not only white. Only on very dark ones there is no see.
And I can see it under normal light conditions. Not only sunlight.
A very very very bad Display.
Why is it just this quiet about the issue? It's not less ugly like the flash LED or the wiggling home button issue.

My S6 (Germany; Mediamarkt) doesn't seem to have a a burn-in.
http://www.directupload.net/file/d/3982/wj6uc78e_jpg.htm

Try this in direct sunlight please with max brightness.
It is not a real burn in. It is a frame of a used component that Lays direct under the display.

Real screen burnin
We were at the Verizon store today and noticed that all the Edge phones had real screen burn in. One had the Verizon logo burnt into the screen that you could see clearly from within any app with a white background. We used chrome and a normal web page to show the employees of the store. The galaxy s6 egde had some sort of Verizon demo bar burnt into it. It seems to be a problem with the screens. I googled for it and found this thread. I am surprised this hasn't become a serious problem for Samsung yet.

xeni said:
Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?
Click to expand...
Click to collapse
Had a very bad screen burn in my S5 - i could actually see the title of the email app i have to use for work on a white screen without sunlight (title of the app is ALWAYS at the top when working in the app). Now had the S6 since it has been out and starting to see the same issue. Spoke with Samsung about this and they stated that the S4, S5, S6 and all Note devices are capable of getting screen burns with High Contrast imaging or lines. They said they could replace my screen but i would be without a device for nearly a month, and the carrier will not complete a warranty because the device still functions perfectly.
THANKS SAMSUNG!

Related

S6 screen issue.

Ok. So I am not crazy and I confirmed with other people. But in the sun I can literally see the inside frame through the screen.
Spoke to att and going to replace it now.
Whoa. That sounds bad. Could you please describe the issue a bit in detail?
Sure. In the extreme sunlight and for example I have a white background I can see the inside bezel all around the screen. It even takes a turn by the camera
I know it sounds weird but that's what happened..
And here is the proof.
Took a picture with an iPhone of my galaxy s6 screen.
In direct sunlight you can see the inside bezel...
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
EXYZ1000 said:
And here is the proof.
Took a picture with an iPhone of my galaxy s6 screen.
In direct sunlight you can see the inside bezel...
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Click to expand...
Click to collapse
I just posted about this earlier as well. I noticed the same thing today when I was out in direct sunlight for the first time.
went to the at&t store. And they though I was crazy and said I'll have to pay or restocking fee ect....
So I called at&t and they will be ship one tomorrow.
But now that you mentioned it too. I hope it's not a all units..
Anyone else can confirm.
it looks like burn in as the nexus 6 has the same issue. I ignored it to be honest... mine doesn't seem to have this issue. it's cloudy over here so I am not able to get sunlight at the moment but I put the phone under high flash light and ran a screen test I didn't see anything... I got mine from tmobile. I wounder if they use 2 kind of screen... Mine made in Vietnam and my Samsung phones always made in china...
NICEGYPT said:
it looks like burn in as the nexus 6 has the same issue. I ignored it to be honest... mine doesn't seem to have this issue. it's cloudy over here so I am not able to get sunlight at the moment but I put the phone under high flash light and ran a screen test I didn't see anything... I got mine from tmobile. I wounder if they use 2 kind of screen... Mine made in Vietnam and my Samsung phones always made in china...
Click to expand...
Click to collapse
You can't see it that way. You won't to be able to see it by manually setting your phone to full brightness and using a screen test app. You have to be in direct sunlight with autobrightness set. On the autobrightness setting the S6 has the capability to reach twice the brightness in direct sunlight versus manually setting it to the highest brightness setting. That is the only way your phone will reach the brightness it needs to see what the OP is talking about.
I can only see it this way. I'll be willing to bet that this is something that affects a LOT of S6s. However, I'm not too concerned about it. I probably access my phone in direct sunlight on a bright white background 0.1% of the time. And even then I'd have to look for it.
I think the uneven screen tone where some parts of the display is a bit more pinkish/purplish than the rest is a much bigger problem. It's far more visible against a white background at any brightness level. I know because my phone, which I had replaced because of this issue, still suffers from it slightly.
BTW, my S6 is also tmobile and made in Vietnam.
Seems like we all have the weird tint on whites but it's the luck of the draw on how severe it is. Mines very minimum and only noticeable if I look for it closely
Just used the phone for the first time in direct sunlight and noticed the strange lines. You don't see it at max brightness indoors. Only on a white background BTW.
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Joshua Aryeh said:
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Click to expand...
Click to collapse
I spoke to AT&T and they are shipping another unit. Not sure if it will be any better since alot of the folks are having the same issue.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Joshua Aryeh said:
I just noticed this issue today (first sun in a while) and was grateful to find this thread.
I played around with my phone - the lines appear most clearly with a white background, but screen brightness doesn't seem to matter. All that counts is direct sunlight on a bright, blank screen. I wonder: could this have something to do with the wavelength of sunlight hitting the glare-resistant coating on the screen?
In any event, I called AT&T (my provider) today. They said that they had no record of the issue. Thanks!!! Curious how the various providers (fail to) address the issue.
Click to expand...
Click to collapse
*UPDATE*
After experimenting a little more, I called AT&T again to see if anyone else had been complaining about the issues. According to the service rep, there was no record of any calls besides mine. *ahem* They gave me the number for Samsung support whom I dutifully called.
After getting shunted around for a while, I got a level II tech who said that she had never heard of this issue nor could she advise me on it.
At this point, I still have a week left to exchange this unit for another phone free of penalty. I guess I'll give a final call to AT&T early next week and see if they have any more data. My gut tells me that this is just a design flaw on this generation of S6 phones and that I should just live with it.
BTW, this thread may be of interest to anyone following this discussion:
http://forum.xda-developers.com/gal...orkarounds-t3081836/post60111486#post60111486
Cheers!
By the way. I got a replacement from AT&T. And lucky me it was sunny here today. And YES I CAN STILL SEE THE LINES........
THIS IS A SAMSUNG GALAXY S6 ISSUE. At least i think so.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Haven't tested to see if mine has the lines in direct sunlight but my phone certainly has the faint pink hue on one end of the screen which is noticible on white backgrounds.
I have had the s6 replaced three times and each one has the pink screen hue at one end of the screen.
I urge every s6 owner to load up a white wallpaper or background and see if your screen accurately produces white evenly on the display. I bet you it won't. And once you see it, you can't unseen it.

[Q] Screen Issue / Burn In / Dead Pixels??? 32GB Galaxy S6 920W (Canadian Version)...

Hi All... Been a while since I posted here on XDA and hoping for some assistance.
My S6 recently seems to have an issue with the screen (mainly on whites) where there is a dark streak that runs vertically on the left side of the screen from top to bottom and slightly to the right on the bottom (makes an L shape) that seems to ONLY be noticable in NATURAL light.
What I mean is under any lamps or fluorescent lighting it is not noticible or very minimally but as soon as it's in the sun it's as plain as day.
I've taken screen shots of the issue and even in the screenies, it's only noticable in natural sunlight and not in "fake light" so I don't know if posting a screen shot will help but I have none the less.
Has anyone e else had this issue and if so has there been a way to fix it?
I'm wondering if anyone else has this same issue and if so has anyone been able to fix it?
Please let me know...
Thanks,
Hey, I am currently using my galazy s6, I watched your screenshot but actually, even when I am in sunlight I cant see a problem, so the problem is in your screen itself and when you take a screenshot and send it, no one can see it ( like when your screen is cracked.) So your screen might be faulty, I think you need to go to where you purchased it and hope for replacement.
Thanks for the reply. Ya... I've gone back and they have seen the issue but if course since I've had the phone for more than 2 weeks they won't do a replacement on the phone and want me to send it for manufacturers warranty. I even have the extended warranty that I pay 10 bucks a month for but NOW they told me that if I want to use that I would have to pay a 250 dollar deductible for a replacement...
I just don't understand why it's only noticible under sunlight?...

Pink tint on screen?

Does anyone have a pink tint to part of the screen? I know the Galaxy s6 had a bad problem with this. I'm hoping it's been solved in this generation.
http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
My Verizon S7 just starting displaying this problem. Bringing it back to Best Buy ASAP today.
Neo-Nemesis said:
My flat S7 has a bad screen too : Pink / Green color shift from top to bottom...
I already had this problem with 3 different S6 so I'm really disappointed the issue is still present with the S7. Got a RMA but it may takes 3 weeks for a replacement thanks to the ****ty consumer service in my country .
Here is a shot of the problem (the 2 shots are the same I have just augmented contrast on the second one to clearly see the problem).
http://imgur.com/a/aThlj
Click to expand...
Click to collapse
I'm quoting myself from another thread. Still an issue... I'm waiting for a replacement model right now and I hope the screen will be good.
Yep, I've got this issue. Pink tint at the bottom of the screen. The only negative of an otherwise faultless phone. I kind of wish it had an IPS LCD, seems these AMOLED screens are very inconsistent with colour. At the moment it's not TOO bad but I'd prefer a uniform display. Didn't have this issue with the S6.
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
TML1504 said:
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
Click to expand...
Click to collapse
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
I absolutely agree with you guys. We are paying a significant amount of money and we expect it to be perfect.
Kudos for keep trying @TML1504. Hope you get a perfect one this time.
Are you buying this from a local store or a online seller? Because all local stores in my country will ask too much question if I approach them for replacement since it's a silly issue related to display, software, speaker, camera. Mostly likely it will end up in a pointless argument from their side and they consider the issue under warranty only. Speaking based on my earlier experiences.
Are the screen tint issues happening straight out of the box or do they develop over time?
Are you guys noticing it when the display it tilted or even in straight position?
I got a replacement unit yesterday, but had to wait almost 4 weeks for it. Didn't get a DOA replacement at the store, because the store manager didn't see the yellow tint. This new unit has slight pink tint on the top part of the screen. Gonna wait till thursday and decide if I'm gonna change this one. Probably not, because with my luck I have to change phones too many times, and the store manager doesn't want/or can't see the problem.
Maybe I'm gonna forget and get used to this screen, because it's little bit better than the first unit. Driving me crazy that Im so sensitive to this kind of things
Lähetetty minun SM-G930F laitteesta Tapatalkilla
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Duddyroar said:
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Click to expand...
Click to collapse
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
Really you are that new with this? its all samsung standard horror story...they are all different they all suck
galaxy s7 screen problem
same here i preordered a galaxy s7 and after 1 week of use i started noticing some color shiftiing when i'm in a dark room the auto brightnes turns the light down
and i start noticing ( especiallly in grey, grey dark and green dark cloros ) that the left side is brighter than the right side .
it's like a wave of light from the bottom left to the upper left of the screen this is really annoying when using a grey theme for example .
i compared to a galaxy note5 and s6 and they also have the same problem but in different parts of the screen.
i can't return it cuz the people in samsung want notice the problem. and they will tell me there's nathing wrong with it so i'll keep it until next year.
and by th way i had the same problem but it was pink on the right side whit my s6 last year and i changed the display twice under waranty, the third try i've got a farely good display.
maybe the next year i'll buy an iphone.
ayamgoreng said:
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
Click to expand...
Click to collapse
Yep, picked up and replaced by Samsung UK within five days. New unit had a perfect screen

Grey lines on display

Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. :laugh:
Unlocked model S7(flat)
I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.
gtg465x said:
I have found that all modern high density AMOLED screens have this to some extent. I bought 7 Galaxy S6s and none were perfect, with some better than others. 99% of people won't notice it. And even if you're someone who can notice it, sometimes it takes a couple weeks of owning the phone before you see it, and then once you see it, it's hard to unsee it. It's especially noticeable if you're scrolling and move your eyes up and down the screen with the content as it moves.
Click to expand...
Click to collapse
I saw it in the first day itself. Expected value for the price paid is not delivered means. It's cheating
Its very common on AMOLED devices unfortunately and my guess is that the vast majority of users cannot see it so lower # of units returned to samsung and they probably will blame it on QA. If a lot of consumers would start to notice it and demand for close to perfect panels then samsung will probably up their AMOLED game.
we bought 3 sgs7 phones all of them have this issue...how can such a company like Samsung do this ...like i cant see that LOL my vission on close distances is verry verry good so thats whay i saw those gray lines in a minute after buying one.i went to see my brothers gs7 after that and of course his one was the same and then after one week my father bought one white version so i thought that the 3rd one has to be a good one but NOPE it was the same story again...im very pissed so i will go to Samsung and tell them about it and will see what will they say...just to let u know guys i had similar problem on xperia z5 but instead of grey lines i had white ones and also some white spots and i send it to waranty and told them about the display issue and they have replaced the screen and now its perfect...so im goin to do that on Samsung aswell. good luck ppl
just to let u know guys i went Samsung and they replaced the screen but those gray lines are visible again so they sad that they cannot fix it and change screen everytime.... it looks like that alot of led panels are baddly constructed in the factory so i decided to return the phone.
I am on my 3rd galaxy S7. The 1st had the SD card connecting and disconnecting. The 2nd one the USB port would no longer transfer data(learned because VR stopped working) I am worried about the build quality of this phone....
Sent from my SM-G930T using XDA-Developers mobile app
JovHok said:
Noticing a kind of very lite shade of greys in white screens irrespective of the brightness. No problem with any other colors. Can’t capture it in a snap. So tried my best to represent it in the image(attached). You can download the image and zoom-in and shake the image in the marked area to clearly see what I’m talking about. Anybody else having this issue? Is it huge issue as I will be working with photographs in the phone?
Just bought the device yesterday. Would be nice if someone can tell me how to convey this to the retailer without making him think that I’m crazy for a replacement. [emoji23]
Unlocked model S7(flat)
Click to expand...
Click to collapse
I have exactly this same issue and it's driving me nuts! I cannot return my phone now, but it's very noticeable for me those grey lines when some other people I tried to show it couldn't see it...I hate AMOLED displays, I have never had a phone with an AMOLED display which was perfect, all of them always had some issue at some point. From Motorola, other Samsung, Huawei, all of them had some sort of issue with the display.[emoji35]
Enviado desde mi SM-G930F mediante Tapatalk
Replaced once, too. Mine was not a perfect line, like gray dust splattered along a line. Especially visible with grayish flat images, there were clear fluctuations on shade of "gray". Second device is almost perfect. If you look with magnifying glass , there were some pinkish littttle dusty dots on white, but it is really hard to see with naked eye. So happy with second now.
This issue is present because AMOLED screens don't use backlight. Every pixel is emitting light, and my guess is that they aren't distributing the same amount of brightness on every area of the screen.
It's noticable, but as some said to a very small amount of people, and it isn't that much of an issue if u ask me. Bigger issue is that amoled screens burn in over time. I could see my keyboard on white background on my S5 after a year and a half of use. Thank god that s7 has themes so I can change keyboard layouts.
Everything comes with a price... LCD's have their flaws, and so do AMOLED's.
Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.
bitterano said:
Good news, its just a software bug on Android M, just reflash it to Android N and it will be fixed.
Click to expand...
Click to collapse
Not here, I'm running the latest beta on my s7 and the grey lines are still there, it's a problem with the display itself.
Enviado desde mi SM-G930F mediante Tapatalk
Found a perfect solution
Found a complete solution here.
Works like a charm.
techgadgyblog.wordpress.com
My experience.
Hi all,
I have an unlocked, rooted, Nougat ROM S7 Edge and I have been experiencing the same issue for 3 months.
The only way for me to fixed it is to flash Superman ROM, then the lines disappear. Any other ROM (Elyos, S8 ports, ...): I have the grey lines. A kernel issue?
Cheers.
P.S.: Flicker free kernel used to work with Superman ROM but if I flash it after any other ROM, my phone gets stuck in boot.

S8+ AMOLED Display Quality (Red Tint Issue) - worse as previous Samsung devices

Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
With all of us over at the tmobile shipping thread we've been waiting and crying and hoping that we get our devices early....and then when we finally got our devices ****ty things like red tint leaves a sour taste in our mouths..sad really, samsung already made this device feel rushed with all the Bixby and fingerprint scanner awkward positioning and what did we do after the note 7 debacle? We forgave these fools...and now this?....i do feel bad for those that actually paid full retail price for these expensive devices and to unbox and realize the screen is pink...that right there is not how to say forgive us for our mistakes instead a huge f u to all the customers who were unlucky enough to get such a horrible display color....but I will say I won the lottery because out of the box my s8plus came out nice no red pinkish tint whites are white...but why am I still pissed? Because my note 4 was the same whites were white and then after a year or so my eyes were fixed on a strange color that was taking up half of the screen that came out of nowhere...so yes I will be forever paranoid with sammys displays now....if my s8plus came in like that I don't think I would've came back....but then again I'm here lol
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years; offer the user an option to calibrate based a sample image. Once thats in, the presets can be established based off of those generated values from the user selection.
It seems like they will indeed need to implement a fix of this sorts, because it does seem the displays hue varys from device to device.
Anyways, for the most part, I hardly notice it and it seems even, and the more I look at it, the more i can't make sense out of it? Seems to play tricks on my eyes... lol.
Beautiful phone and display though!
cantenna said:
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years, offer the user an option to calibrate based on a sample image provided, once thats in the presets can be established based off of those generated values.
It seems they will need to implement thia because the displays vary so from device to device.
Anyways, for the most part, I hardly notice it, it seems even, and the more look at it the more i can make sense out of it, seems to llay tricks on my eyes, lol.
Beautiful phone and display though!
Click to expand...
Click to collapse
This is a hardware problem, a real software fix IS NOT POSSIBLE!!!
Samsung can only try to cammo the problem with increasing the range of the color-sliders in the display settings, so that you can turn down red more then now. But this wont fix that the red tint is NOT EVEN ACROSS THE DISPLAY!!
What else proves that this is a hardware error is that if you put 5 devices next to each other (with the exact same settings), each of them will look different in regard to screen quality! Believe me, I know what I'm talking about, see my previous threads regarding that!
I agree that it should be even otherwise you may have a hardware problem but my concern is your criticism has more to do with amoled in gerneral and what we are observing is a consequence of the tech used. Samsung is also pushing the boundries here too with the display tech so the norms for amoled to compare to may not even apply anymore. And your comment to my comment regarding masking the problem, there is a reason why every display on the planet has picture settings.. right? No 2 displays are exactly the same...
I just went through the crap with my Surface Pro 4 too, trust me, they are a good example of no 2 displays alike, must have went though at least 11 Surface Pro 4 on my mission for perfection display and I had to give up in the end because truth is, its still an awesome device!
that happens when you get the early batches of s8+
h4ck3r69 said:
that happens when you get the early batches of s8+
Click to expand...
Click to collapse
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
ingenious247 said:
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
Click to expand...
Click to collapse
Perhaps but then again why did you buy a phone from samsung in the first place?.....
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
GibMcFragger said:
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
Click to expand...
Click to collapse
And which of the 3 do you have?
I noticed a slight pinkish tint when the shipping screen protector was on, but looks ok without it.
Something slightly different this year is there seems to be a pink tinge on all four sides of the display (top, bottom, left and right). It's a very consistent along the sides of the screen and very noticeable, a few people here have also noticed it: https://forum.xda-developers.com/galaxy-s8/help/red-tint-screen-t3592335
So it's not just another pink/yellow/blue/green spotty tinge problem, theres now uniformity with the example i've provided.
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
cantenna said:
And which of the 3 do you have?
Click to expand...
Click to collapse
Mine had a very slight pink tinge when I got it, at the very top and bottom (maybe half the status bar thickness), and it's since gone way.
The over all display color was a little too warm for my liking, so I knocked the red slider down to half, and now it's fine.
Got me and the wife one yesterday from At&t. No red tint and best phone yet. I love it.
My display is freaking beautiful and I love the fingerprint location. I never had any trouble. My finger finds it very naturally
Sent from my SM-G955U using Tapatalk
TML1504 said:
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
Click to expand...
Click to collapse
=======
im not tying to be a jerk but just curious what happens when you cycle the --blue light filter-- button in the pull down menu with the wifi, Airplane mode ect.
reason i ask my displays is perfect but with the blue light filter on which is to reduce eyestrain ..then the display is very red
Really did not know they had this till i play around with it
Jonathan-H said:
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
Click to expand...
Click to collapse
I have an S8+ as per my posts in the other thread, so I have a right to complain.
Firstly, it could well be fixed by software, even if its uneven, HTC had issues with the camera doing this a number of years ago (big red spot in all pictures). It was fixed with software
Secondly, it might disappear with time. AMOLED, OLED and other self lighting technologies (like Plasma in TVs) have a bed in time, where some colour ranges need to burn in. I would suggest a full red screen using a screen tester app for a few hours, to see if it beds in the red.
Guys, I would like to take this device, there is a possibility of having a faded display?

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