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[Q] SMS (from websites) issue on Sprint

Hi,
I've not been able to receive authentication codes (via SMS) from sites like skype/facebook etc on my Nexus 5 for some reason. They have my "real" Sprint number (not the google voice number), and I don't have google voice integration (I only use google voice for voicemail).
I've sent an inquiry to Sprint, but thought I'd check here to see if anyone else has noticed this issue, and hopefully, get a workaround
Thanks!

Call Sprint customer service and tell them you want to enable sms "short codes" I believe is what its called by default Sprint has these disabled I had the same isue a few years ago. A quick phone call they will enable it on your account and should be good to go from there

jj14 said:
Hi,
I've not been able to receive authentication codes (via SMS) from sites like skype/facebook etc on my Nexus 5 for some reason. They have my "real" Sprint number (not the google voice number), and I don't have google voice integration (I only use google voice for voicemail).
I've sent an inquiry to Sprint, but thought I'd check here to see if anyone else has noticed this issue, and hopefully, get a workaround
Thanks!
Click to expand...
Click to collapse
I am not sure about US but however, when I do seem to have such issues, I take my SIM out from my phone and then insert the sim in a basic phone like Nokia 1112 or any other basic set (SIMFREE). Then I just ask for Code on whatsapp/skype/viber etc using WIFI.
Either you get the code on your basic phone or you ask for a call to listen the code to authenticate it
I hope this helps and works for you too

hshshawn said:
Call Sprint customer service and tell them you want to enable sms "short codes" I believe is what its called by default Sprint has these disabled I had the same isue a few years ago. A quick phone call they will enable it on your account and should be good to go from there
Click to expand...
Click to collapse
Thanks @hshshawn - glad it is not a device specific issue (though it doesn't explain why my previous phone - S4 - was able to receive these). I'll ask Sprint to verify this. Maybe they disabled it when I switched over to the Nexus

Hnk1 said:
I am not sure about US but however, when I do seem to have such issues, I take my SIM out from my phone and then insert the sim in a basic phone like Nokia 1112 or any other basic set (SIMFREE). Then I just ask for Code on whatsapp/skype/viber etc.
Either you get the code on your phone which you insert in your simless Nexus 5 in order to authenticate or you ask for a call.
I hope this helps and works for you too
Click to expand...
Click to collapse
Thanks. In this case, I ended up requesting the code by Email, so that worked. But I'll try to call my carrier to confirm that they haven't blocked short codes.
I appreciate your response

jj14 said:
Hi,
I've not been able to receive authentication codes (via SMS) from sites like skype/facebook etc on my Nexus 5 for some reason. They have my "real" Sprint number (not the google voice number), and I don't have google voice integration (I only use google voice for voicemail).
I've sent an inquiry to Sprint, but thought I'd check here to see if anyone else has noticed this issue, and hopefully, get a workaround
Thanks!
Click to expand...
Click to collapse
jj14 said:
Thanks. In this case, I ended up requesting the code by Email, so that worked. But I'll try to call my carrier to confirm that they haven't blocked short codes.
I appreciate your response
Click to expand...
Click to collapse
I am glad to help!

Does anyone have a voicemail app?

I used to use Virgin Mobile with a Galaxy S5. It came with a handy visual voicemail app. Figured that since Virgin Mobile uses the Sprint network that Sprint would offer something similar.
Can't find any such app. Looked in the Sprint pre-installed folder and just alphabetically for either Sprint, visual or voicemail. Nothing.
Is my S8+ unique or did it get lost or overridden when using the Google set up a new device based on another device operation? I did notice a few old or inappropriate apps getting installed because they were on my other device.

Sprint does have a visual voicemail app that should come installed with your phone. On my Galaxy S8, it's a bright yellow icon that says Voicemail.

bsoplinger said:
I used to use Virgin Mobile with a Galaxy S5. It came with a handy visual voicemail app. Figured that since Virgin Mobile uses the Sprint network that Sprint would offer something similar.
Can't find any such app. Looked in the Sprint pre-installed folder and just alphabetically for either Sprint, visual or voicemail. Nothing.
Is my S8+ unique or did it get lost or overridden when using the Google set up a new device based on another device operation? I did notice a few old or inappropriate apps getting installed because they were on my other device.
Click to expand...
Click to collapse
Here you go latest version

I used Bk uninstall to disable all the Sprint bloat and Installed Youmail. There is no other app for visual voicemail like it. You can set up individual Answer Messages fot each contact, you block callers, my favorite feature is to have the system tell unwanted callers that my number is disconnected, Or have Spockd Voice tske a message. And best of all is free. I even have it at my home line and the Messages left there go to my email.

My unlocked S8 came with no vvm app. Installing the apk linked above doesn't work (thanks for posting, though), as it appears that it does not integrate with the system. I also have the persistent VM icon after reboot.

2xHorn said:
My unlocked S8 came with no vvm app. Installing the apk linked above doesn't work (thanks for posting, though), as it appears that it does not integrate with the system. I also have the persistent VM icon after reboot.
Click to expand...
Click to collapse
I have the same issue with my unlocked S8, did you ever find a work around? I tried youmail but didnt like that it wasn't generic and used my contact names during the message.

Me and my husband just got unlocked Note 8's. We actually had YouMail before and it wouldn't work for either one of us and I chatted with the YouMail support person and they gave me different numbers to try and mind started working. But my husband still won't work and says something about ocn carrier error and he even tried the same numbers that work for me and they won't work for him on his phone it's weird.
We have Sprint and I have something in my notifications that will not go away that says 4 new voicemails dial *86 his doesn't have that. I just leave it cause I don't want to reset my phone but I'm thinking something backed up from my 7 Edge to make that appear in my notifications and won't go away. But I don't know why the numbers you mail gave me worked on my phone and not his.
What's another good free VM app? Thanks!

[Q] Group messenging with MMS?

Does the the stock text messaging app allow group conversations with MMS (as opposed to sending a single SMS to each recipient)?
The XZ Premium appears to be using Android Messages as the stock SMS/MMS app and that app doesn't allow group MMS on my Xperia XZ for some reason. The setting doesn't even show up in the app's settings.

Group MMS Options
LesPaulGuitarPlayer said:
Does the the stock text messaging app allow group conversations with MMS (as opposed to sending a single SMS to each recipient)?
The XZ Premium appears to be using Android Messages as the stock SMS/MMS app and that app doesn't allow group MMS on my Xperia XZ for some reason. The setting doesn't even show up in the app's settings.
Click to expand...
Click to collapse
I'm in the same situation and looking into it.

I hate it when people do this, but my solution is ALWAYS to install Textra. There are a lot of free options..

Group MMS Options
charlatan01 said:
I hate it when people do this, but my solution is ALWAYS to install Textra. There are a lot of free options..
Click to expand...
Click to collapse
Appreciate the suggestion, may go that direction. Odd the stock application doesn't have it though...
---------- Post added at 06:35 PM ---------- Previous post was at 06:13 PM ----------
charlatan01 said:
I hate it when people do this, but my solution is ALWAYS to install Textra. There are a lot of free options..
Click to expand...
Click to collapse
Installed Textra. Yes, it's awesome and using it now. Thanks.

Stock text, phone, and sometime keyboard are many times useless. They only put them there out of necessity to make the phone work. They don't worry about the built in apps because they know many, if not most, users will replace them with something more to their liking from the play store, including a different launcher. I just wish they would allow us to DELETE the crap that we don't want that we will never use... disabling the stuff is not good enough. That is why I am looking to root.

Oreo has group message now.

It seems that group messaging got added to the stock app in an update at some point over the last few months. I didn't even realize as I've been using the excellent Textra messaging application. I don't have Oreo yet on my Premium from the UK (G8141).

It sounds like this isn't an issue anymore but just to clarify for you guys it's because of the firmware. I previously had the HK firmware, which had group messaging disabled in the android messages app (the option didn't appear). I flashed the CE1 firmware and group messaging options appeared in the android messages menu. Right now I know that the US,CE1, and FR firmware all have group messaging.

The only issue I've for the first few months aside from group messaging was I couldn't share news feed links or map locations on my XZ Premium. When I try to add a link to a message, it brings up a message that I must use stock messaging application. However, that is not the case now. Textra does it all.

I think what I said is wrong actually, because I seem to have lost the options for MMS in the app. So maybe it is carrier related, because when I first flashed the phone the options were there. It's weird because my wife has the phone with the US firmware and the MMS options have been there on hers but not on mine. It's only been about a day and the MMS options have disappeared for me.

One thing I noticed when I was messing around with the XZs and XZ1 is that the US firmware was the only one with group MMS sending enabled. With other countries, I could see the option until I stuck my sim card in. I was able to narrow it down to one .sin file with my XZ1. I think it was OEM-*.sin. So I could flash everything to a non US firmware but use the US OEM_*.sin file and get MMS with the fingerprint sensor. However, I was able to figure out a way to enable the fingerprint sensor on the US firmware by just using another country's system_*.sin and vendor_*.sin files.

aj.eats.sushi said:
One thing I noticed when I was messing around with the XZs and XZ1 is that the US firmware was the only one with group MMS sending enabled. With other countries, I could see the option until I stuck my sim card in. I was able to narrow it down to one .sin file with my XZ1. I think it was OEM-*.sin. So I could flash everything to a non US firmware but use the US OEM_*.sin file and get MMS with the fingerprint sensor. However, I was able to figure out a way to enable the fingerprint sensor on the US firmware by just using another country's system_*.sin and vendor_*.sin files.
Click to expand...
Click to collapse
After searching online a bit I saw that others ran into this issue and that it was related to the sim card, others have had success with contacting the carrier and getting them to solve it eventually. I am trying to decided what would annoy me more, having to flash my phone repeatedly with updates manually, or contact AT&T repeatedly until they can find a solution...

vpkb said:
Oreo has group message now.
Click to expand...
Click to collapse
Still not seeing this on my USA hardware flashed with CE1 with an AT&T SIM. Like others have mentioned, the option was there before I put in my carrier's SIM -- now, it's gone.
I would really like this issue to be fixed. Such a shame, as Oreo has really beefed this phone up.

Didn't have it with 8.0 and got it with 8.1 Malasyia.

The_Newtype said:
Still not seeing this on my USA hardware flashed with CE1 with an AT&T SIM. Like others have mentioned, the option was there before I put in my carrier's SIM -- now, it's gone.
I would really like this issue to be fixed. Such a shame, as Oreo has really beefed this phone up.
Click to expand...
Click to collapse
Again, pretty sure this is a carrier problem and will have to contact them. This isn't such a thing as USA hardware as there are only two models of this phone, single sim and dual sim. My wife has the dual sim with USA firmware and group messaging is working fine. I have a dual sim but with FR firmware and group messaging option goes away when I insert the sim card, and it wouldn't surprise me if I were to flash the US firmware and see the group messaging option until the sim card is inserted. I have found posts only where others have had to escalate their issue with AT&T tech support in order to get the issue fixed.
vpkb said:
Didn't have it with 8.0 and got it with 8.1 Malasyia.
Click to expand...
Click to collapse
What? You got 8.1 already?

Sorry, getting confused with my Pixel 2, which I flashed 8.1. I meant to say, I didn't have Group Message on 7.1.1 but got it after flashing 8.0.

reiriop said:
Again, pretty sure this is a carrier problem and will have to contact them. This isn't such a thing as USA hardware as there are only two models of this phone, single sim and dual sim. My wife has the dual sim with USA firmware and group messaging is working fine. I have a dual sim but with FR firmware and group messaging option goes away when I insert the sim card, and it wouldn't surprise me if I were to flash the US firmware and see the group messaging option until the sim card is inserted. I have found posts only where others have had to escalate their issue with AT&T tech support in order to get the issue fixed.
Click to expand...
Click to collapse
I would LOVE to simply have USA firmware, but I need the fingerprint scanner.
I assume AT&T had to do something on their end vs a simple setting that needs to inputted. Ugh.

The_Newtype said:
I would LOVE to simply have USA firmware, but I need the fingerprint scanner.
I assume AT&T had to do something on their end vs a simple setting that needs to inputted. Ugh.
Click to expand...
Click to collapse
Ya I agree that's why I won't use US firmware, but like I said that likely won't fix the problem. I will be contacting AT&T this week to see if I can get it resolved. There seems to be an issue with their provisioning for certain sim cards. Very annoying as these services/features are working fine for others.

reiriop said:
Ya I agree that's why I won't use US firmware, but like I said that likely won't fix the problem. I will be contacting AT&T this week to see if I can get it resolved. There seems to be an issue with their provisioning for certain sim cards. Very annoying as these services/features are working fine for others.
Click to expand...
Click to collapse
Let me know what happens. We're both in the same boat it seems!
Something interesting I have found is that Textra works perfectly for group MMS (just tested), and I didn't adjust or alter any settings, etc. I don't like the idea of paying $3.49 for an app that should have worked out of the box, but I guess no one is really to fault here: We aren't using the proper fw for our region, and AT&T hasn't tested this software on their network; they obviously can't guarantee a feature or function will work.

The_Newtype said:
Let me know what happens. We're both in the same boat it seems!
Something interesting I have found is that Textra works perfectly for group MMS (just tested), and I didn't adjust or alter any settings, etc. I don't like the idea of paying $3.49 for an app that should have worked out of the box, but I guess no one is really to fault here: We aren't using the proper fw for our region, and AT&T hasn't tested this software on their network; they obviously can't guarantee a feature or function will work.
Click to expand...
Click to collapse
One problem with using Textra is that I can't get notification badges working so there's no quick way to tell when you've got new messages. Sure, it'll be on the lock screen or in the notification drawer, but if you use the fingerprint scanner to log in, you bypass the lock screen and if you don't think to check the drawer, it can be quite a while before you notice.
This is driving my wife crazy.

Not receiving SMS from Oneplus 6

I switched from T-Moblie to Verizon and I thought this will phone not supported but when I switch the sim everything starts working perfect and I got LTE as well but I have the problem with the message, I can send SMS but can't receive any message. I did a factory restore and I tried different message app but the issue still exists.

Did you try the Sim in another phone? Something might just happened with the new sim.

whizeguy said:
Did you try the Sim in another phone? Something might just happened with the new sim.
Click to expand...
Click to collapse
yes, work fine

Please call *133# with your actuall simcard.

dabistduja said:
Please call *133# with your actuall simcard.
Click to expand...
Click to collapse
I got connection problem or invalid MMI code error

I am also having the exact same problem except it's with a one plus 6t (TMobile unlocked) on Verizon. Any help would be greatly appreciated

If you want to receive text messages on verizon with the phone you must call their support and give them the ImeI number for the sim card slot using the phone so they can setup a CDMA-LESS profile on your sim. By default all texts go through CDMA which the phone has no support for.
Both the 6 t and OP6 will work on verizon but you have not choice but to call verizion to get TXTs fixed.
If you want the full details read here
https://www.reddit.com/r/oneplus/comments/9upk4v/6t_verizon_sms_experience/
The CDMA-less feature is an available feature, meaning, unless the tech support person sees it as available for the system, he cannot add it. This is why some people get this feature added quickly by tech support and some people cannot. If tech support cannot add the CDMA-less feature, you need to tell them to look up on the network and billing system what the phone is showing up as. In 99% of cases once the IMEI is received, the network updates properly and the phone is registered as a OnePlus 6T but in the billing system it shows up unspecified/unrecognized. In this situation the tech cannot add the CDMA-less feature because he/she cannot see it as available. To verify this, if you login to your Verizon account your phone will not show as a ONEPLUS 6T. This means that there is a discrepancy and when the clueless tech is trying add this CDMA-less feature he/she doesn't see it.
The solution is to ask the Tech person to SYNC the network and billing so that the billing side can also see the phone as a OnePlus 6T. When this is done, and his side is refreshed, the CDMA-LESS feature becomes available. Once it is available, he/she can activate it.
Click to expand...
Click to collapse

No Incoming SMS or MMS on Verizon

Hey OnePlus fam,
I just thought I would put this out as PSA for anyone on Verizon and having issues with SMS or MMS, as there is little information out there on this for our specific phones.
If you are unable to send or receive any text messages it is most like that the "CDMA-Less" feature needs to be activated.
You can call Verizon and ask them to enable "CDMA-Less" to your account.
Hope this helps

I had to get a new sim card that fixed my problem

Here are also a few links too; the first two are for a 6T but to concept still applies.
https://forums.oneplus.com/threads/no-incoming-sms-or-mms-on-verizon.935610/
https://forums.oneplus.com/threads/verizon-text-messages.937506/
VZW information
https://opendevelopment.verizonwireless.com/faqs?s=LTE

Had the same issue.
Called Verizon and asked them to enable this device as CDMA-less.
Been working perfect since.

Same here. I inserted my Verizon sim in the international version. Data at 50Mbps, Voice, Visual Voicemail and outgoing text messages worked. If it doesn't work for you, make sure you are using slot 1. It may matter. If you have a very old sim, you might need a new one.
I called Verizon and carefully explained that incoming sms was not functional as this was a next generation phone for a world where Verizon turns off their CDMA at the end of 2019 and SMS is routed over LTE. I instructed him to make sure "CDMA-less" was available both in the billing account and the network account. After a bit of digging he found the provisioning settings. Seconds after the phone was provisioned, sms started flooding in the stock message app. Also make sure IMS Basic Visual Voicemail is on your account if VM is giving you trouble. I use VZW Message+ (Verizon Messages) for sms as I can text from a PC also and it will restore previous sms.
By definition the phone uses VOLTE so there is no setting for HD Voice in the phone. That feature is required on your Verizon account but you would have to be switching from an ancient phone not to already have that. I cannot locate any option for Wifi calling and it does not work in airplane mode. I have a google voice number which allows Wifi calling. Interestingly it errors when the phone is in airplane mode but works when cell service is on. It reports "Wifi Call" and appears to use the stock dialer when initiated from the Voice app. Somehow Voice is even more tightly integrated with the stock dialer now than just trapping and routing international calls. This is a bug of sorts as my Moto phone on 8.0 could call in airplane mode with wifi on.
Google Duo appears to be integrated in the dialer but I haven't tried with my wife's Pixel to see if I can switch to Duo while on a regular voice call.
Bootloader unlock was simple: Tap Build # 6x, Developer Options - OEM unlocking, adb reboot recovery, fastboot oem unlock [This erases the phone]
The 7 Pro is an amazing device! Truly the most amazing. I'm really excited. The phone is super super slippery and a drop magnet. It does come with a TPU case.
I'm going to sell my kid's mint 5T and upgrade him too!
BT sucks worse than the Moto phone but I think that is an Android thing as my wife's pixel as issues to with her car. Contacts not syncing and calls not going through while connected to BT. Just have to do work arounds when I have some time.
Hoping video is fixed for the wide camera. They are amazing; but then, I'm coming from a Moto phone which has the worst cameras. Sony knows what they are doing.

Sorry to wake an old thread but did not want to start a new one.
I have verizon and have cdma-less provisioning done already. Have HD voice on the account as well. SMS works fine but I can only send MMS not receive them.
Ive tried moving sim card to other slot, tried reboot, tried factory reset, tried different apps...nothing.
The only time MMS fully works is when I am in safe mode. Anyone have any ideas on what it could be?
Thank you

Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs

larsdennert said:
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
Click to expand...
Click to collapse
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.

morphius88 said:
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
Click to expand...
Click to collapse
I had to call Verizon 2 or 3 times for them to get it right

I downloaded a couple other SMS apps and they all work fine. So leads me to believe its just something weird with the stock app and with Mood SMS. I will switch to QKSMS for now and requested assistance from Mood SMS so they could take a look. Thanks all.

I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.

It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol

I think his issue is slightly different as he can recieve sms but not mms and it varies on the app he's using.

larsdennert said:
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
Click to expand...
Click to collapse
No that I already checked. I still have not figured out why I cannot receive MMS on the stock app or on mood SMS. Mood had not replied to my email. I switched to qksms and have no issues anymore.
So ya if anyone else runs into something like I did, try different SMS apps

Yup, I learned this very quickly when I got the OnePlus 6t. Just getting them to understand that the phone was certified on VZW. Then 4 techs before one knew what to do. I think they now can address quickly even over chat.

shooterlgk said:
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
Click to expand...
Click to collapse
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.

cheeto said:
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
Click to expand...
Click to collapse
I'm not sure

Yeah, there's a lot more to this than enabling CDMA-less. Before about a month ago data/sms/MMS wasn't working on Android 10 based custom roms and MMS still doesn't work unless you use Messages+.

I get both fine I just have issues with them being received after the phone goes idle for a while. My issues are small stupid crap mile messenger not closing with home button all the time and and Gboard sometimes won't type into the field I'm in