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Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
SMS seems good on my end :/ maybe just an issue in your area?
slowz3r said:
SMS seems good on my end :/ maybe just an issue in your area?
Click to expand...
Click to collapse
Possibly, thanks for checking. I wish there was a way to manually enter a SMS service number in messaging settings like in previous android versions. I was thinking maybe for some reason my SIM card is too old, and suddenly decided to not be recognized properly. Looks like I'll be going to t-mobile tomorrow,
May wanna give them a call. going into a store they wont be able to help you
I've found that the primary merit to taking my phone to T-Mobile when it's messed up is so the guy behind the counter has to go through the list of things you already tried that the phone support agent is required to tell you to try again instead of having to do it myself. At least I can check out some cool phones and accessories while I wait. >.>
slowz3r said:
May wanna give them a call. going into a store they wont be able to help you
Click to expand...
Click to collapse
I spoke to a lovely Tmobile rep. She lead me through troubleshooting, except it was for Froyo, not gingerbread. When I brought this to her attention, and reminded her this was a nexus s, she connected me to samsung , and the call never went through.
Could a 5 year old SIM card magically stop working properly for SMS?
mprziv said:
I spoke to a lovely Tmobile rep. She lead me through troubleshooting, except it was for Froyo, not gingerbread. When I brought this to her attention, and reminded her this was a nexus s, she connected me to samsung , and the call never went through.
Could a 5 year old SIM card magically stop working properly for SMS?
Click to expand...
Click to collapse
honestly tell them you have an extremely old SIM and they will give u a free new one...if it deosnt help. then hell you got a free sim
Yeah. Unfortunately, since the Nexus S isn't supported by T-Mobile, giving you a new SIM card is about all they'll probably do, unless you're lucky and get a rep who's actually tech savvy.
zorak950 said:
Yeah. Unfortunately, since the Nexus S isn't supported by T-Mobile, giving you a new SIM card is about all they'll probably do, unless you're lucky and get a rep who's actually tech savvy.
Click to expand...
Click to collapse
The @Tmobile twitter is way handy and the reps who run that, are actual engineers so send them a tweet
This could be many things... does the Nexus S not have the ability to do the *#*#4636#*#*?
That is the code on every Android phone (save a very few POS) to get into the "engineering" menu. Select "phone" from that menu, then scroll to the bottom and bingo, SMS service center number entry... first hit refresh to see what is shows, if not correct delete, enter in the correct one, then update.
If the phone doesn't have the *#*#4636#*#* menu, not sure... perhaps your SIM doesn't have the SMS service center # saved to it anymore? New SIM would correct that, or putting your sim in an basic phone, then changing the service center # on that phone would put it back on the SIM.
Also, have you tried texting yourself to make sure it isn't a cross carrier issue? I know Verizon, for example, doesn't play very nicely with other carriers (actually all carriers prioritize in network traffic over cross carrier traffic, but Verizon seems to be especially bad in my experiences).
(FYI, I was looking through as I am thinking about getting a Nexus S and saw this thread, and couldn't help but toss in a word or two given I sell cell phones and have to deal with things like this all day).
mprziv said:
Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
Click to expand...
Click to collapse
I have the exact same issue.Stock phone with Mobilicity. I don't know what their service number is.
Went in to T-mobile store today, got a new sim...everything is working properly now.
mprziv said:
Went in to T-mobile store today, got a new sim...everything is working properly now.
Click to expand...
Click to collapse
did you pay for it or was it free?
slowz3r said:
did you pay for it or was it free?
Click to expand...
Click to collapse
Since when has anyone ever charged for SIM cards?
zorak950 said:
Since when has anyone ever charged for SIM cards?
Click to expand...
Click to collapse
Last i checked its like 30 bucks to replace a SIM from tmo.
slowz3r said:
Last i checked its like 30 bucks to replace a SIM from tmo.
Click to expand...
Click to collapse
Huh. I've never known T-Mobile to charge to replace a SIM card that needed replacing, whether due to its being outdated or simply worn out. Maybe I just got lucky.
zorak950 said:
Huh. I've never known T-Mobile to charge to replace a SIM card that needed replacing, whether due to its being outdated or simply worn out. Maybe I just got lucky.
Click to expand...
Click to collapse
last i went was because i needed a replacement sim cuz my phone wouldnt pick up 3g and called a rep and said he put a note on my account so i can run into a store and get a free sim
SMSC Update Error - Solved
I had the same problem - but found a way to solve it without replacing sim.
What you need to do is to insert the sim into an older phone and update message central number from there.
I fixed it using a nokia 3210 - after having tried using an n95 with no success.
While trying to figure out what was wrong i tested with another sim also - and when reading out the SMSC from the *#*#info#*#*-menu i found that the number is stored in some strangely obfuscated way.
Here is how it stores number for two of norways major operators:
Netcom: +4792001000 - shows as 06917429000100
Telenor: +4790002100 - shows as 06917409001200
What the first 4 digits are for, i'm not sure, perhaps a code for '+' but whats interesting is the last 10 digits - they are basically swapped around in pairs of two.
I tried inputting the digits for the other central in this manner, and sure enough - it saved ok!
Hope this help someone
grab another phone and put your SIM card in it
then try to send a SMS
see if that works properly or not.
if that works, then it might be a SNS setting issues
if the SIM card does not send SMS on another phone, then you'll need to swap your SIM card with a new one.
I had the exact same problem just few weeks ago
mprziv said:
Really strange. I suddenly lost the ability to send SMS messages. I can still receive them, and I can still send MMS, pictures...etc., but NOT SMS.
This has happened before once on my Nexus One, I went into messaging, opened settings, and there was an option for "Service Center number" or something similar...I was then able to input the SMSC # "12063130004" and all was well.
However, in Gingerbread on the nexus S, there is no such option under messaging settings
I tried *#*#info#*#* as well, went to the SMSC box which was blank, entered "+12063130004", then clicked update...but I keep getting "Update Error".
I'm not sure if this matters or not, but when I choose "Refresh" to the right of the blank SMSC box, instead of obtaining the correct telephone number, I get "00".
If anyone has encountered this, or has any other possible ideas...I'm all for it. I've tried some basic stuff, cycling battery, restoring from nandroid...even flashing a stock 2.3.1 and unrooting/unlocking the Nexus S, and I am still stuck, totally unable to send an SMS. Please help!
Click to expand...
Click to collapse
a one-phone solution from www google com tw/support/forum/p/Google+Mobile/thread?tid=078232a74455bbf0&hl=en
Code:
OK, I managed to fix this. I'll post the answer because this was buried deep and is a pain.
Answer is here:
http://forum.xda-developers.com/archive/index.php/t-926771.html
The relevant text is below. One thing I'd say is that the link is a bit vague on how to do the conversion. You need to put your SMSC number in the page, clear the rest of the info and press convert. You then need to ignore the numbers after 11.
For example, my vodafone +447785016005 goes to 0791447758100650110000910000AA00, which shortens to 079144775810065011. Go to the *#*#4636#*#* menu and put that in SMSC and hit update. Messages now send!!!. Hopefully I can save someone else the grief I've had all day...
"
to update the SMSC in android,
the number first need to be encoded
please use below url to encode the SMSC
http://www.twit88.com/home/utility/sms-pdu-encode-decode
for example, if your SMSC is number is +4531300000,
after encode, it is 0691541303000011
put this in the info page, and it will work.
"
Wifi calling recently disappeared on my HTC One S.
When I try to make a call over Wifi, I get the message "Your call can not be completed as dialed. Please check the number and try your call again. Or call 611..."
I get the same message when I call "611."
But, I can get my T-Mobile voice mail.
Called T-Mobile, representative said it was my phone. It's not.
I have really poor coverage at my home from T-Mobile. Wifi calling is very important. Something is happening with the system or my account, but T-Mobile is not responding. Argh.
Otherwise, I really like my HTC One S, though the lack of Jelly Bean is a pain.
Post questions in the right section. Q&A stands for questions and answers
Sent from my HTC VLE_U using xda app-developers app
cheddar 151 said:
Wifi calling recently disappeared on my HTC One S.
When I try to make a call over Wifi, I get the message "Your call can not be completed as dialed. Please check the number and try your call again. Or call 611..."
Click to expand...
Click to collapse
Interesting: I RECEIVE calls via WiFi. In other words, when someone calls my T-Mob number, and I am "registered" as WiFi with the system, the call comes through my handset with no problem. But I can not make an outgoing call: "You call cannot be completed as dialed. Please…"
As far as I am concerned, this is a T-Mob or account issue that they have not attempted to resolve.
Wife had that problem before we registered her SIM. I wonder if your SIM has died or your account has been suspended. Worth a trip to the store for another SIM.
el_smurfo said:
Wife had that problem before we registered her SIM. I wonder if your SIM has died or your account has been suspended. Worth a trip to the store for another SIM.
Click to expand...
Click to collapse
Going to a store for a new sim is my next step. Though you would think after two+ hours on the phone with T-MOBILE, someone would have been able to tell me if the account had been changed. They say no. The account isn't suspended or I would not be able to make calls out on the cell towers.
cheddar 151 said:
Interesting: I RECEIVE calls via WiFi. In other words, when someone calls my T-Mob number, and I am "registered" as WiFi with the system, the call comes through my handset with no problem. But I can not make an outgoing call: "You call cannot be completed as dialed. Please…"
As far as I am concerned, this is a T-Mob or account issue that they have not attempted to resolve.
Click to expand...
Click to collapse
I am have the *exact* same problem you are.
I receive wi-fi calls. I can call my voice mail, but I can't call out and I can't even call 611. I get the "Call cannot be completed as dialed."
I've got an active ticket with T-mobile, they said to check back after 72 hours, after I had already waited 72 hours.
Here is the kicker though, that tells me it isn't my wifi, isp, or phone: These problems are on my prepaid $30 account. If I pop my wife's postpaid contract account, I have no problems at all, I can make and receive calls, no issues...
That there tells me it is a Tmobile problem. I also just had my SIM replaced three days ago. I was able to make one outbound wi-fi call before it returned to the previous behavior. According to my TMO CSR, my account is setup and provisioned for wifi calling..
Keep this thread updated if you have any fixes to report.
Hi,
I've not been able to receive authentication codes (via SMS) from sites like skype/facebook etc on my Nexus 5 for some reason. They have my "real" Sprint number (not the google voice number), and I don't have google voice integration (I only use google voice for voicemail).
I've sent an inquiry to Sprint, but thought I'd check here to see if anyone else has noticed this issue, and hopefully, get a workaround
Thanks!
Call Sprint customer service and tell them you want to enable sms "short codes" I believe is what its called by default Sprint has these disabled I had the same isue a few years ago. A quick phone call they will enable it on your account and should be good to go from there
jj14 said:
Hi,
I've not been able to receive authentication codes (via SMS) from sites like skype/facebook etc on my Nexus 5 for some reason. They have my "real" Sprint number (not the google voice number), and I don't have google voice integration (I only use google voice for voicemail).
I've sent an inquiry to Sprint, but thought I'd check here to see if anyone else has noticed this issue, and hopefully, get a workaround
Thanks!
Click to expand...
Click to collapse
I am not sure about US but however, when I do seem to have such issues, I take my SIM out from my phone and then insert the sim in a basic phone like Nokia 1112 or any other basic set (SIMFREE). Then I just ask for Code on whatsapp/skype/viber etc using WIFI.
Either you get the code on your basic phone or you ask for a call to listen the code to authenticate it
I hope this helps and works for you too
hshshawn said:
Call Sprint customer service and tell them you want to enable sms "short codes" I believe is what its called by default Sprint has these disabled I had the same isue a few years ago. A quick phone call they will enable it on your account and should be good to go from there
Click to expand...
Click to collapse
Thanks @hshshawn - glad it is not a device specific issue (though it doesn't explain why my previous phone - S4 - was able to receive these). I'll ask Sprint to verify this. Maybe they disabled it when I switched over to the Nexus
Hnk1 said:
I am not sure about US but however, when I do seem to have such issues, I take my SIM out from my phone and then insert the sim in a basic phone like Nokia 1112 or any other basic set (SIMFREE). Then I just ask for Code on whatsapp/skype/viber etc.
Either you get the code on your phone which you insert in your simless Nexus 5 in order to authenticate or you ask for a call.
I hope this helps and works for you too
Click to expand...
Click to collapse
Thanks. In this case, I ended up requesting the code by Email, so that worked. But I'll try to call my carrier to confirm that they haven't blocked short codes.
I appreciate your response
jj14 said:
Hi,
I've not been able to receive authentication codes (via SMS) from sites like skype/facebook etc on my Nexus 5 for some reason. They have my "real" Sprint number (not the google voice number), and I don't have google voice integration (I only use google voice for voicemail).
I've sent an inquiry to Sprint, but thought I'd check here to see if anyone else has noticed this issue, and hopefully, get a workaround
Thanks!
Click to expand...
Click to collapse
jj14 said:
Thanks. In this case, I ended up requesting the code by Email, so that worked. But I'll try to call my carrier to confirm that they haven't blocked short codes.
I appreciate your response
Click to expand...
Click to collapse
I am glad to help!
Hope someone can help me with this. So I got my phone yesterday and I set it all up and everything and I realised that I had bars but not data, no texting, or calling. So I did some research and remembered that I probably needed to change the APN, the default APN was set to Verizon and I have Xfinity Mobile so that made sense but it didn't work so I set it to Xfinity Mobiles APN and data works now I can call, receive calls, and even text others and they'll receive my texts. But for some reason I am unable to get any texts from anyone, no MMS or SMS. I'm really not sure what I'm missing, I don't want to have to go through my carrier and deal with their crap so any help is appreciated.
TacoTuco said:
Hope someone can help me with this. So I got my phone yesterday and I set it all up and everything and I realised that I had bars but not data, no texting, or calling. So I did some research and remembered that I probably needed to change the APN, the default APN was set to Verizon and I have Xfinity Mobile so that made sense but it didn't work so I set it to Xfinity Mobiles APN and data works now I can call, receive calls, and even text others and they'll receive my texts. But for some reason I am unable to get any texts from anyone, no MMS or SMS. I'm really not sure what I'm missing, I don't want to have to go through my carrier and deal with their crap so any help is appreciated.
Click to expand...
Click to collapse
I believe you're going to have to as am I. Need to contact carrier and tell them you need to be a CDMA-less device.
TacoTuco said:
Hope someone can help me with this. So I got my phone yesterday and I set it all up and everything and I realised that I had bars but not data, no texting, or calling. So I did some research and remembered that I probably needed to change the APN, the default APN was set to Verizon and I have Xfinity Mobile so that made sense but it didn't work so I set it to Xfinity Mobiles APN and data works now I can call, receive calls, and even text others and they'll receive my texts. But for some reason I am unable to get any texts from anyone, no MMS or SMS. I'm really not sure what I'm missing, I don't want to have to go through my carrier and deal with their crap so any help is appreciated.
Click to expand...
Click to collapse
Same Problem.
Fixed with upgrade OS and do a factory reset.
After that all works fine.
Alpha63 said:
Same Problem.
Fixed with upgrade OS and do a factory reset.
After that all works fine.
Click to expand...
Click to collapse
See this article and especially the comments section. https://www.droid-life.com/2018/11/06/oneplus-6t-verizon-sms-issues/
zandander is right, but more specifically; It looks like either time will resolve as they add the device through natural attrition, (24-48 Hrs) or contact them (877-894-4946) and request feature # 83856 "CDMA_LESS"
zandander said:
I believe you're going to have to as am I. Need to contact carrier and tell them you need to be a CDMA-less device.
Click to expand...
Click to collapse
I got this phone unlocked from OnePlus how would I ask Xfinity Mobile for a CDMA-less 7 Pro?
oryanh said:
See this article and especially the comments section. https://www.droid-life.com/2018/11/06/oneplus-6t-verizon-sms-issues/
zandander is right, but more specifically; It looks like either time will resolve as they add the device through natural attrition, (24-48 Hrs) or contact them (877-894-4946) and request feature # 83856 "CDMA_LESS"
Click to expand...
Click to collapse
This.
I called my carrier this morning (Verizon) and got it handled.
TacoTuco said:
I got this phone unlocked from OnePlus how would I ask Xfinity Mobile for a CDMA-less 7 Pro?
Click to expand...
Click to collapse
My understanding from talking to Xfinity mobile service people is that they have no power to change the device to CDMA-less (one of the reasons they only support iPhones for byod). This was about a year ago, but they still haven't added any Android byod support so I don't things have changed.
Verizon is phasing out CDMA all together so it might not be a problem for much longer: https://www.verizonwireless.com/support/knowledge-base-218813/
Do they make you change your plan if you are on a legacy unlimited data plan to go CDMA-less?
Hey OnePlus fam,
I just thought I would put this out as PSA for anyone on Verizon and having issues with SMS or MMS, as there is little information out there on this for our specific phones.
If you are unable to send or receive any text messages it is most like that the "CDMA-Less" feature needs to be activated.
You can call Verizon and ask them to enable "CDMA-Less" to your account.
Hope this helps
I had to get a new sim card that fixed my problem
Here are also a few links too; the first two are for a 6T but to concept still applies.
https://forums.oneplus.com/threads/no-incoming-sms-or-mms-on-verizon.935610/
https://forums.oneplus.com/threads/verizon-text-messages.937506/
VZW information
https://opendevelopment.verizonwireless.com/faqs?s=LTE
Had the same issue.
Called Verizon and asked them to enable this device as CDMA-less.
Been working perfect since.
Same here. I inserted my Verizon sim in the international version. Data at 50Mbps, Voice, Visual Voicemail and outgoing text messages worked. If it doesn't work for you, make sure you are using slot 1. It may matter. If you have a very old sim, you might need a new one.
I called Verizon and carefully explained that incoming sms was not functional as this was a next generation phone for a world where Verizon turns off their CDMA at the end of 2019 and SMS is routed over LTE. I instructed him to make sure "CDMA-less" was available both in the billing account and the network account. After a bit of digging he found the provisioning settings. Seconds after the phone was provisioned, sms started flooding in the stock message app. Also make sure IMS Basic Visual Voicemail is on your account if VM is giving you trouble. I use VZW Message+ (Verizon Messages) for sms as I can text from a PC also and it will restore previous sms.
By definition the phone uses VOLTE so there is no setting for HD Voice in the phone. That feature is required on your Verizon account but you would have to be switching from an ancient phone not to already have that. I cannot locate any option for Wifi calling and it does not work in airplane mode. I have a google voice number which allows Wifi calling. Interestingly it errors when the phone is in airplane mode but works when cell service is on. It reports "Wifi Call" and appears to use the stock dialer when initiated from the Voice app. Somehow Voice is even more tightly integrated with the stock dialer now than just trapping and routing international calls. This is a bug of sorts as my Moto phone on 8.0 could call in airplane mode with wifi on.
Google Duo appears to be integrated in the dialer but I haven't tried with my wife's Pixel to see if I can switch to Duo while on a regular voice call.
Bootloader unlock was simple: Tap Build # 6x, Developer Options - OEM unlocking, adb reboot recovery, fastboot oem unlock [This erases the phone]
The 7 Pro is an amazing device! Truly the most amazing. I'm really excited. The phone is super super slippery and a drop magnet. It does come with a TPU case.
I'm going to sell my kid's mint 5T and upgrade him too!
BT sucks worse than the Moto phone but I think that is an Android thing as my wife's pixel as issues to with her car. Contacts not syncing and calls not going through while connected to BT. Just have to do work arounds when I have some time.
Hoping video is fixed for the wide camera. They are amazing; but then, I'm coming from a Moto phone which has the worst cameras. Sony knows what they are doing.
Sorry to wake an old thread but did not want to start a new one.
I have verizon and have cdma-less provisioning done already. Have HD voice on the account as well. SMS works fine but I can only send MMS not receive them.
Ive tried moving sim card to other slot, tried reboot, tried factory reset, tried different apps...nothing.
The only time MMS fully works is when I am in safe mode. Anyone have any ideas on what it could be?
Thank you
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
larsdennert said:
Try looking in permissions at what app has permissions.
Try the Verizon message plus app
https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
Click to expand...
Click to collapse
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
morphius88 said:
Permissions were all good, sms/mms permission is in one.
I tried verizon app, MMS works, dont really like the app though, and the customization didnt help me like it enough to keep it.
Super weird that verizon messages work but not the stock app or the Mood SMS app.
Click to expand...
Click to collapse
I had to call Verizon 2 or 3 times for them to get it right
I downloaded a couple other SMS apps and they all work fine. So leads me to believe its just something weird with the stock app and with Mood SMS. I will switch to QKSMS for now and requested assistance from Mood SMS so they could take a look. Thanks all.
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
I think his issue is slightly different as he can recieve sms but not mms and it varies on the app he's using.
larsdennert said:
I'm going to guess MMS didn't work with that app while you were on wifi? Some apps don't know how to route MMS data properly when there both data and wifi available.
Click to expand...
Click to collapse
No that I already checked. I still have not figured out why I cannot receive MMS on the stock app or on mood SMS. Mood had not replied to my email. I switched to qksms and have no issues anymore.
So ya if anyone else runs into something like I did, try different SMS apps
Yup, I learned this very quickly when I got the OnePlus 6t. Just getting them to understand that the phone was certified on VZW. Then 4 techs before one knew what to do. I think they now can address quickly even over chat.
shooterlgk said:
It's an option that has to be enabled on the account for Verizon customers, it's the cdma-less option. It took me a couple representatives til one of knew what I was talking about lol
Click to expand...
Click to collapse
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
cheeto said:
If I get Verizon prepaid will they be able to do this? I had Verizon prepaid once in the past and customer service was much worse than regular Verizon wireless. I am pretty sure that mvnos can't do it but I'm hoping Verizon prepaid can.
Click to expand...
Click to collapse
I'm not sure
Yeah, there's a lot more to this than enabling CDMA-less. Before about a month ago data/sms/MMS wasn't working on Android 10 based custom roms and MMS still doesn't work unless you use Messages+.
I get both fine I just have issues with them being received after the phone goes idle for a while. My issues are small stupid crap mile messenger not closing with home button all the time and and Gboard sometimes won't type into the field I'm in