Slow WiFi hotspot and no 5ghz - Google Pixel 3 Questions & Answers

Hi all!
This is a problem I've been experiencing for a while. When using the pixel 3 as a WiFi hotspot my download speeds are considerably slower than the actual network top speed. I'm talking 20mb/s vs 130mb/s. Switched the SIM to a Samsung phone and the hotspot works at the maximum speed available.
At the same time, despite selecting 5ghz preferred, the pixel 3 doesn't use it at all. Tried this with a laptop, Samsung Galaxy S9 and a PS4. They all connect to the 2.4ghz and download speed is really slow. Again this issue is not present when using the same SIM in the Samsung.
Any ideas on how to fix this?
P.S. This is my 3rd Pixel 3 as the official Google support insisted it was a hardware issue

Related

Slow wifi on N5

After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
I haven't had your issue and I've been speed testing here and there all day.
Have you tried turning off wifi optimization under wifi/options?
I have turned that off now and rebooted. I turned this off the other day without rebooting and there was no difference but will see how this goes.
Thanks.
Sent from my Nexus 5 using Tapatalk
Made no difference. Got reduced speeds again.
Sent from my Nexus 5 using Tapatalk
I had similar problems when my friend connected a Blackberry Z10 to my router, constantly dropping out after about half an hour of connection, so try this:
I found that my at the time SGS2, could only connect in 'g' mode, whereas her BB was connecting in 'n'. I believe this was confusing the crappy B.T. router I have, so I changed the settings of the router to only accept 'g' connections. Problem solved for me.
Worth a try anyway. Especially if the other devices connecting to your router are a bit older and only use a 'g' connection.
Sent from my Nexus 5 using xda app-developers app
There are no drops in WiFi, it just slows. All my other devices are N too.
Sent from my Nexus 5 using Tapatalk
Odd, I don't have this problem. The wifi a runs at full speed even in low signal areas. Maybe it's something to do with the router?
Sent from my Nexus 5 using xda app-developers app
I have this on my home WiFi with both the Nexus 4 and the Nexus 5. Both are connected to 5GHz 802.11n on a dual-band Netgear N600/WNDR3700.
Performing a test just after boot, the speeds reported by Ookla's speed test app are:
Nexus 4: 46Mbps dl / 12Mbps ul
Nexus 5: 82Mbps dl / 12Mbps ul
After some period of time, the results (recalling from memory) change to:
Nexus 4: 2Mbps dl / 11Mbps ul
Nexus 5: 2Mbps dl / 11Mbps ul
If I switch off WiFi and then switch it back on again, each phone will then return to its previous higher speeds.
Never have figured out exactly what triggers the slow-down; my best guess is that it's something to do with the phone going into deep sleep, or perhaps related to power-saving functions on the router.
A Linux-based laptop is connected to the same AP and I don't notice any issue with that. Don't recall the Nexus 7 having any issues either (though that can only connect to the 2.4GHz radio).
I didn't notice this on my N4, but I never checked, and in retrospect I remember having some problems streaming video when you normally would think the connection would be OK. Will give Google a call.
The problem exists on my home router, an access point I also have in the house (different manufacturer) and at work (different again).
Have tried changing to 2.4 GHz only but no luck.
Thanks.
Sent from my Nexus 5 using Tapatalk
People had EXACTLY the same problem when Nexus 10 just came out.
If interested here is the thread http://forum.xda-developers.com/showthread.php?t=2124485
Basically, google had to release a fix to solve this problem.
I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)
DangerMUK said:
I'm noticing slow WiFi as well on my Nexus 5, with Netgear APs at home.
Also the 4G is weird - here in the UK, upload remains strong but download is slower than other phones running the same speedtest from the same location and a fair bit slower.
Will hold off judgement for now though.
Got an ASUS router at work so gonna test that.
It will not see the 5GHZ band on my Netgear WNDR4500 at all though - then again neither will my Nexus 7 2013
(My Nexus 4 does see the 5GHZ band SSID however then again probably due to different WiFi chipset or something)
Click to expand...
Click to collapse
Yeah been testing 4G on Vodafone today vs an iPhone 5S - getting consistently slower download speeds in the same locations on the same speedtest servers.
Has anyone else tried using the N5 in and around London on a 10mhz 800 band network (so basically Vodafone or O2)
Also is the 5Ghz 20mhz ? I seem to be getting 70mbit download on a 1000mbit connection
5ghz works on an ASUS router but seems to just be completely absent on Netgear routers (sure its a 20/40/Auto/Band setting somewhere)
Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.
t2002 said:
Having called Google and tried the suggest factory reset, problem persists so will call again and likely try a replacement.
Click to expand...
Click to collapse
I wouldn't bother with RMA.
Same problem was in Nexus 10 when it came out.
http://forum.xda-developers.com/showpost.php?p=47178847&postcount=10
A software update fixed it.
t2002 said:
After being connected to WiFi for a while the wifi speeds drop to less than a quarter of their normal speeds, e.g. at home 6 Mbps drops to 1.4 Mbps. It is the same at work connecting to an enterprise level AP (although speed drop is 30 Mbps to about 5 so less of a problem).
I know it is device related as other devices tested at the same time are at the right speed.
Toggling WiFi off then on again returns everything to normal speed. Anyone else?
It's like it reverts to power saving mode. Didn't have this problem with my 4 or current N7.
Click to expand...
Click to collapse
i have the same problem. it also affects LTE. both cut down by a third or so after some unknown amount of time.
I don't have access to LTE, so can't comment there. I will be getting a replacement tomorrow and will report back then if it is fixed.
Also keen to see if the battery is any better in the replacement. Reports seem to vary wildly on these forums and in reviews but my finding is that the battery is no better then the N4 battery in any way.
Sent from my Nexus 5 using Tapatalk
Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
I ask this, because I had to do a factory reset and prevented Google from backing up my data and preventing automatic restore (e.g. I unchecked "Back up my data" and "Automatic restore" before I did a factory reset).
There seems to be an issue where the restored WiFi settings don't sit well with the new device, and you have to manually input your WiFi credentials and have the Nexus 5 configure it from anew. It may also help with slow connection speeds and connection issues in general since I found that after I did this, my connection strength increased (qualitatively; I haven't done quantitative analysis) and the range at which it still connects to WiFi has increased.
Here are some links to the issue that I, personally, have run into, but near the end of the second issue tracker, someone has ADB commands that essentially accomplish the same thing (i.e. wiping all stored WiFi data)
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
Might be something to try before you send it into RMA (since it will take like, 2-3 weeks to get the replacement phone, and even then it sounds like this is a purely software issue).
EDIT: Note, that unchecking the "Backup data" and "Automatic restore" (I think doing the former will automatically grey out the Automatic restore option anyways) means you will have to reinstall all your applications manually one by one. This is probably easier if you just log onto a computer and have Google Play in a browser to download it to your device.
Furthermore, my specific issue didn't lay with slow WiFi speeds, but rather with the inability for the Nexus 5 to automatically reconnect to a WiFi router once it exited and reentered range. It was also unable to manually connect to the router unless I cycled WiFi or Airplane mode (or reboot the phone).
pinksoviet said:
Have y'all had Android devices in the past? As in, have y'all had Google accounts to which you've backed up your data (e.g. WiFi credentials) that automatically were transferred over to your new device?
Click to expand...
Click to collapse
I always choose not to restore my backed up settings to a new device, and so manually create the WiFi connections. Doesn't appear to make any difference in my case.
Sent from my Nexus 5 using Tapatalk
I had a similar question, but I just want to know why I see 72 Mb/s connection in the info, instead of 150 or 300? Asus RT-N66U with Merlin firmware, 802.11n only, 40MHz bandwidth (but also tried 20/40MHz). All computers show 150/270/300 (I know these are just theoretical). My wireless desktop can transfer a file at 10MB/s...the N5 (and a 2012 N7, 2013 N7, GNex, and Nexus S) do about 2MB/s.
I'm having exactly the same issues as t2002 and TheFluffyOne - Just after booting I'll get >10mbps dl but after an hour or two if I run the speedtest app again it will have slowed down to <2mbps. It's horribly frustrating, hopefully it's just a software issue and will be patched soon.

Slow WiFi Tethering Issue

When I connect my PC to my mobile hotspot on my OPO, I am having very slow download speeds (often less than 1 Mbps). My phone is easily pulling in 50+ Mbps and other devices, such as my Galaxy Note 8.0, are pulling in 20+ Mbps. When I connect my PC to the mobile hotspot on my wife's GS3, I receive much faster download speeds.
Has anyone else come across this issue? If so, where you able to fix it?

5GHz WiFi Issues

Hello! I'm wondering how many others out there may be having issues with the 5GHz WiFi band on their Galaxy S6? My wife and I are both running a Telus 64GB model and haven't been able to connect to our 802.11ac band since we got the phones last week. I've tried every available channel on 5GHz mode and even turning down the number of channels bonded and enabling 802.11n/a only, but the issue still persists.
If I turn off the smart switch feature, I can at least stay connected and it says I've got a strong signal (anywhere from 580 - 780 mbps) however nothing loads online. I'll also notice that if I am connected to my Chromecast, the signal almost always dies as well so i doubt it's internet-related (although I have tried switching up the DNS entries on my router)
The router is an Actiontec R3000 with WPA2 security, but I noticed I was having the same issue last week on my friend's RT-AC68U when connected to the 5GHz radio. I've never had any issues with my iPad/Apple TV/laptops when connecting to the 5GHz channel on this router.
Any kind of feedback either way (same issues, resolutions, etc) on the concern would be greatly appreciated!

[Q] Note 10 Plus - Wifi Issues

So I have a brand new Note Plus that in two locations will connect to wifi, but I am experiencing significant packet loss (30-70%) if I ping from my phone to the router. Both locations use a Cambium E410 Wireless Access Point. I have taken it to 2 other places and experience no wireless issues.. I was trying to see if it was a 2.4 or 5Ghz issue potentially, but I can't see where in this version of android to force the Note to use 5Ghz vs 2.4ghz. Also trying to determine what other troubleshooting I could perform...
I have to problem with Wifi. Realy bad reception and when BT is on it's even worse. ???
https://youtu.be/ZXwnBZc9MgE
networkn said:
So I have a brand new Note Plus that in two locations will connect to wifi, but I am experiencing significant packet loss (30-70%) if I ping from my phone to the router. Both locations use a Cambium E410 Wireless Access Point. I have taken it to 2 other places and experience no wireless issues.. I was trying to see if it was a 2.4 or 5Ghz issue potentially, but I can't see where in this version of android to force the Note to use 5Ghz vs 2.4ghz. Also trying to determine what other troubleshooting I could perform...
Click to expand...
Click to collapse
Is the router wireless too? Then switch off the access point and try to connect to the router directly and check. For the best speeds, every wireless access point should be connected to the router with an Ethernet cable. Put all the above - both wireless access points and the router - all on the same ssid and password but different channels so they don't step on each other (which might also be the problem). Then, your devices will automatically connect to the one with the strongest signal and not even know or care about it. You will have to set the channels in use rather than leaving the devices on "auto". You can use "WiFi Analyzer" and "WiFi Tool" - both free downloads on the play store. Don't hide the ssid's - unless it is all working flawlessly - later .
Sent from my SM-N976V using Tapatalk
The wifi strength of my note 10 is significantly worse. My previous note 9 had signal in my bedroom or my floor ,but note's 10 signal is very frustrating... so bad Samsung
mat111 said:
I have to problem with Wifi. Realy bad reception and when BT is on it's even worse. ???
https://youtu.be/ZXwnBZc9MgE
Click to expand...
Click to collapse
This is definitely a problem with the phone you need it replaced
Sent from my SM-N976V using Tapatalk
gpap2004 said:
The wifi strength of my note 10 is significantly worse. My previous note 9 had signal in my bedroom or my floor ,but note's 10 signal is very frustrating... so bad Samsung
Click to expand...
Click to collapse
Yes you are right, note 9 the range is better than note 10 plus, this is what disappointed me most.
The rest is ok, I had read note 10 only catch the signal is strong, if its weak it doesn't show in WiFi scanning.
Hope they can fix this.

Question S22 Ultra (US Version) slow WiFi speeds

Hello All,
As the title says. Anyone experiencing slow WiFi download speeds? I get 50~100Mbps down and 800+Mbps up. I have an iPhone 12 Pro Max next to me and it's getting 500+ on UP and DOWN speeds. All things point to a Samsung issue, the rest of the WiFi devices are doing much better on 2.4ghz and 5ghz.
I've test various settings on the router itself. Different channels, Channel bandwidth (40,80,160) , and the issue still persists.
My router is an ASUS RT-AX82U and it's about ~10 ft from phone.
Any feedback would help. Seems like Samsung is struggling with WiFi 6 issues. My Tab S7+ can't even connect to the new WiFi 6.
bounddyy said:
Hello All,
As the title says. Anyone experiencing slow WiFi download speeds? I get 50~100Mbps down and 800+Mbps up. I have an iPhone 12 Pro Max next to me and it's getting 500+ on UP and DOWN speeds. All things point to a Samsung issue, the rest of the WiFi devices are doing much better on 2.4ghz and 5ghz.
I've test various settings on the router itself. Different channels, Channel bandwidth (40,80,160) , and the issue still persists.
My router is an ASUS RT-AX82U and it's about ~10 ft from phone.
Any feedback would help. Seems like Samsung is struggling with WiFi 6 issues. My Tab S7+ can't even connect to the new WiFi 6.
Click to expand...
Click to collapse
Updated my router a couple weeks ago to TP-Link WiFi 6e, I only use WiFi 6 cause only a couple devices support the 6 ghz band. But I'm getting between 800-890 mbps down consistently. On a U1 S22 Ultra. It's about the same on the 6ghz band as well.
bounddyy said:
Hello All,
As the title says. Anyone experiencing slow WiFi download speeds? I get 50~100Mbps down and 800+Mbps up. I have an iPhone 12 Pro Max next to me and it's getting 500+ on UP and DOWN speeds. All things point to a Samsung issue, the rest of the WiFi devices are doing much better on 2.4ghz and 5ghz.
I've test various settings on the router itself. Different channels, Channel bandwidth (40,80,160) , and the issue still persists.
My router is an ASUS RT-AX82U and it's about ~10 ft from phone.
Any feedback would help. Seems like Samsung is struggling with WiFi 6 issues. My Tab S7+ can't even connect to the new WiFi 6.
Click to expand...
Click to collapse
My S22u connects to a Nighthawk AX5700 wifi6 router (Costco model) at 1.2 - 2.4 Gbps depending on how close I am to my router. I get 500up/500down pretty much everywhere in my house (this equates to my Fios internet speed) utilizing 160Mhz channel width. This is with no changes to my S22u wifi setup out of the box.
Also of interest is the type of phone case, if any, you are using.
I'm getting 339Mbps down 23Mbps up on Speed Test. My internal is 650Mbps, I don't have a WiFi 6 router.
Seems like this is an issue. https://us.community.samsung.com/t5/Galaxy-S22/S22-ultra-5ghz-wifi-issue/td-p/2204964
gernerttl said:
I'm getting 339Mbps down 23Mbps up on Speed Test. My internal is 650Mbps, I don't have a WiFi 6 router.
Click to expand...
Click to collapse
What internet speed are you paying for?
Rubby1025 said:
What internet speed are you paying for?
Click to expand...
Click to collapse
Spectrum 400/20. I get 478/23 from a wired connection.
329 Mbps down, 16.1 Mbps up @ 5 GHz on a 300/15 plan
Rubby1025 said:
What internet speed are you paying for?
Click to expand...
Click to collapse
Paying for 1 gig UP and DOWN. Ethernet PC I get ~900 UP/DOWN. Wifi on an iPhone 12 Pro Max I get ~500+ UP/DOWN. Other laptops I get similar numbers as the iPhone.
At first I thought it was the router but I did replace the ASUS with a Linksys Wifi 6E and same issue with phone. Also distance and number of devices connected doesn't matter I've tried just 1 phone 1 router and literally standing next to it same issue.
bounddyy & gernerttl can you both:
1. Post a screen shot of your connection speed next to your router like pic below.
2. Confirm you are on the latest version of ur routers firmware.
Rubby1025 said:
bounddyy & gernerttl can you both:
1. Post a screen shot of your connection speed next to your router like pic below.
2. Confirm you are on the latest version of ur routers firmware.
Click to expand...
Click to collapse
My current connection. I'm less than 4 ft. from my router.
I have a Google Nest WiFi with three mesh APs. Google automatically updates, so mine has the latest firmware.
The Google Nest WiFi is not WiFi 6e.
gernerttl said:
My current connection. I'm less than 4 ft. from my router.
I have a Google Nest WiFi with three mesh APs. Google automatically updates, so mine has the latest firmware.
The Google Nest WiFi is not WiFi 6e.
Click to expand...
Click to collapse
Ok good info. Is your backhaul from the mesh APs to your router via wired or wireless connection?
Not sure if you have installed any wifi debug/info apps? I use Net Analyzer and it would be great to see a screen shot of your 5G spectrum in graph form like below.
I have a Verizon FiOS symmetrical Gigabit link. My PC gets 900+ on both uploads and downloads over ethernet, and around 500 by 500 on wifi. My S22 Ultra Qualcomm version seems to max out at 360 to 400 down and 60 to 150 up. I have a Ubiquity Dream machine pro with their wifi 6 LR Access point (in a one-bedroom apartment, around 8 feet from the Wireless AP).
The speed test were run within a minute of each other, using the same remote server.
I wanted to remove wifi as a variable, so I tested a USB C to ethernet adapter, yet download speeds are still limited to 300, and upload jumped to 700 Mbps.
Does the S22 Ultra have some bandwidth restrictions or other issues?
I have screenshots if that helps.
Curious if anyone else has tested their S22 Ulta network speed using a USB to ethernet adapter.
Thank you,
Ryan
are u on wpa2-aes?
I have Fios 500 up/down and I get 545 up and 500 down on my S22u. Check your wifi connection speed on your phone to ensure its connected to your router at a speed that is greater or equal to your internet speed.
Just got 381/23.3 Mbps down/up (WiFi); and my Tab S7 is getting 355/22.3 Mbps down/up (WiFi). Both were about three feet away from the router.
As a comparison, my Dell desktop is getting 476/22.4 Mbps down/up (wired).
I consistently at or near the bandwidth I am paying for. I have Google Nest WiFi with three mesh points. I am paying for 400/20 Mbps down/up.
gernerttl said:
Just got 381/23.3 Mbps down/up (WiFi); and my Tab S7 is getting 355/22.3 Mbps down/up (WiFi). Both were about three feet away from the router.
As a comparison, my Dell desktop is getting 476/22.4 Mbps down/up (wired).
I consistently at or near the bandwidth I am paying for. I have Google Nest WiFi with three mesh points. I am paying for 400/20 Mbps down/up.
Click to expand...
Click to collapse
So again, check your wifi connection speed on your phone to ensure its connected to your router at a speed that is greater or equal to your internet speed. Settings->Connections->Wifi->Your SSID->gear.
This will show you the connection speed between your phone and the router. If this is less than your internet speed then you will never get what you paid for. Most wifi speed issues are within the home wifi network, not the phone.
Btw, my phone connects to my home wifi6 network between 1.2 -2.4Gbps so achieving the full 500 up/down speed I'm paying for to the internet is not an issue.
Rubby1025 said:
So again, check your wifi connection speed on your phone to ensure its connected to your router at a speed that is greater or equal to your internet speed. Settings->Connections->Wifi->Your SSID->gear.
This will show you the connection speed between your phone and the router. If this is less than your internet speed then you will never get what you paid for. Most wifi speed issues are within the home wifi network, not the phone.
Btw, my phone connects to my home wifi6 network between 1.2 -2.4Gbps so achieving the full 500 up/down speed I'm paying for to the internet is not an issue.
Click to expand...
Click to collapse
866 Mbps connection to my router, Google WiFi Nest is not WiFi 6. Even if it was WiFi 6, I won't get faster than what my ISP provides, which is 400/20 Mbps.
P. S. I have the Verizon S22 Ultra.
ryanp0617 said:
I have a Verizon FiOS symmetrical Gigabit link. My PC gets 900+ on both uploads and downloads over ethernet, and around 500 by 500 on wifi. My S22 Ultra Qualcomm version seems to max out at 360 to 400 down and 60 to 150 up. I have a Ubiquity Dream machine pro with their wifi 6 LR Access point (in a one-bedroom apartment, around 8 feet from the Wireless AP).
The speed test were run within a minute of each other, using the same remote server.
I wanted to remove wifi as a variable, so I tested a USB C to ethernet adapter, yet download speeds are still limited to 300, and upload jumped to 700 Mbps.
Does the S22 Ultra have some bandwidth restrictions or other issues?
I have screenshots if that helps.
Curious if anyone else has tested their S22 Ulta network speed using a USB to ethernet adapter.
Thank you,
Ryan
Click to expand...
Click to collapse
I also have a UDMP router and Unifi U6 AP. On speedtests (not WiFi link speed), My S22U Snapdragon can reach 1.9 Gbps on 160MHz channel width and 900 Mbps on 80MHz channel width. Download/upload speeds are the same for me.
There are no bandwidth restrictions. The problem is your Wi-Fi setup. Make sure you're using 80MHz channel width and a relatively clean Wi-Fi channel (check with WiFi Analyzer app to find cleanest channel). Also make sure to test in the same room as AP with a clear line of sight to see maximum throughput.

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