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Help unlocking T-Mobile LG G5 bought through ebay.

Hi there,
I've been trying to unlock a T-Mobile LG G5 that I bought through ebay but nobody seems to be able to.
The unlock app returns that I'm not elegible for unlock.
I tried many third party unlock sites, but apparently my IMEI is not registered at T-Mobile.
I went to many T-Mobile stores, talked to managers, but I even though they all tried helping me unlock, since my device is paid (it shows up in their database as GOOD IMEI) and I'm not american, at the customer support (on the phone) they say they cant unlock my phone because my IMEI is not from their network. Although the phone IS from t-mobile, with t-mobile box, t-mobile rom, and t-mobile apps.
Does someone have any insight in what to do.
I tried even at ebay people that unblock blacklisted IMEIs, but mine just doesn't show up for anybody. I've been refunded for already 4 different unlocking services.
Is it possible my IMEI is really from another network and the device is locked there? Or is T-Mobile screwing something up?
PS: my phone does work with t-mobile, although the manager said I should watch out since my IMEI apparently is from another network, if it gets blacklisted there, I loose t-mobile access also.

Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk

You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.

LGSilva said:
You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.
Click to expand...
Click to collapse
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.

Is there a way to unlock through custom rom?

So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.

Kawaisa said:
So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.
Click to expand...
Click to collapse
But could I be able to flash a custom rom, and unlock it?

i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...

After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.

fvc2000 said:
But could I be able to flash a custom rom, and unlock it?
Click to expand...
Click to collapse
No, only T-Mobile can do sim unlock.
Sent from my LG-H811 using Tapatalk

fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Click to expand...
Click to collapse
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list

Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse

fvc2000 said:
Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
Click to expand...
Click to collapse
Requirements are that device must be paid in full, you must use it in their network for 40 days. If you've done both of those them just contact Jennifer directly. Email and then call her. If you don't get a reply Google the fcc in USA and file a claim about tmo refusing to unlock your phone. That's how I worded mine. I just said I meet all the requirements and they refuse to do it...might be a stretch of the truth but it worked.

I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?

bastage said:
After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.
Click to expand...
Click to collapse
This happens even with postpaid or only with pre paid SIM's?

chorales said:
i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...
Click to expand...
Click to collapse
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!

markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse
I didn't have this complications unlocking my T-Mobile Lg G5 at all. I purchased it off ebay and i live already overseas, then upon checking eligibility for unlocking over T-Mobile IMEI verification, it came out that the phone has a bad ESN / IMEI due to outstanding balance. Third party websites like unlockbase or unlockunit don't unlock bas IMEI phones already, so i used one service on ebay that was same price as unlockbase and unlockunit ( about 40$) and they unlocked my phone within 36 hours. I then run the Unlock app, permanent unlock and voila, unlocking done and device rebooted. This was on April 14th.
I don't know if lately T-Mobile added some security on their servers so that IMEI won't be accessable by third parties. And i helped lot of guys on my thread unlock their devices as well through the procedure i already went through.
---------- Post added at 01:17 PM ---------- Previous post was at 01:02 PM ----------
MicroMod777 said:
Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Not at all. I unlocked my black ESN/IMEI Lg G5 and it is working super fine. and that was 14th April, and unlocking took less than 36 hours. Maybe T-Mobile added lately some security stuff to prevent these unlocking procedures.
---------- Post added at 01:23 PM ---------- Previous post was at 01:17 PM ----------
fvc2000 said:
Is there a way to unlock through custom rom?
Click to expand...
Click to collapse
I am afraid this will be faaaaar hard to get. T-Mobile Lg G5 has a pretty locked Bootloader with is super hard to unlock. Rooting and TWRP as well are still pending for this device. So flashing a custom ROM ( when available) might solve it but you have to wait for some time for that.
---------- Post added at 01:31 PM ---------- Previous post was at 01:23 PM ----------
fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Click to expand...
Click to collapse
You might have bought a non-activated t-mobile phone. So that's why the IMEI is totally not on their database, and in case they will find it it will show unlocked because device is not activated. The device should have been activated on the same account or the origial purchaser. After the minimum period of use on their network it will show up on the IMEI verification. What they are seeing now is the device original IMEI in their system ( each device IMEI should be entered in their system before offering for sale), but this IMEI will show up in the verification area only when it gets activated and the carrier network recognizes it that it is SIM unlocked. I suppose so...

fvc2000 said:
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!
Click to expand...
Click to collapse
i got my prepaid sim yesterday so the waiting game begins...

fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
Click to expand...
Click to collapse
Either that or sell the phone.

fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
Click to expand...
Click to collapse
Tmo's SImple Global does cover Brazil
http://www.t-mobile.com/optional-services/roaming.html
fvc2000 said:
This happens even with postpaid or only with pre paid SIM's?
Click to expand...
Click to collapse
Prepaid should be fine.

Sim Unlock Menu on LG G5 T-Mobile

Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance

I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...

BennettJ said:
Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance
Click to expand...
Click to collapse
juntjoo said:
I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...
Click to expand...
Click to collapse
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.

jeffsga88 said:
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.
Click to expand...
Click to collapse
Thanks. What's the minimum $ needed to open an account?

juntjoo said:
Thanks. What's the minimum $ needed to open an account?
Click to expand...
Click to collapse
I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.

jeffsga88 said:
I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.
Click to expand...
Click to collapse
Thanks. I got it from t-mobile

juntjoo said:
Thanks. I got it from t-mobile
Click to expand...
Click to collapse
Okay then using prepaid for 40 days should allow you to unlock then.

I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.

eremeya said:
I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.
Click to expand...
Click to collapse
Thanks. How much do they charge?
---------- Post added at 01:16 AM ---------- Previous post was at 01:12 AM ----------
I may get. It done tomorrow . finally got someone on twitter who was able to find my account . they told me as long as I could get a t-mobile SIM in it they could work the unlock so I'll see if my local store will let me borrow one otherwise if it's cheap enough I'll buy one.

It was like $7-10 if I remember correctly

eremeya said:
It was like $7-10 if I remember correctly
Click to expand...
Click to collapse
Can you please pm me the seller on eBay

roamingrican said:
Can you please pm me the seller on eBay
Click to expand...
Click to collapse
Have you unlocked your G5? I've locked T-mo G5 device too...

Galaxy J7 Sky Pro (SM-S727VL) Root and carrier unlock

Hello everyone,
I'm a little new to rooting android devices. I have a galaxy j7 sky pro that I'm trying to root and unlock from tracfone to use with a different carrier. I have tried with Odin, cf root, supersu, one click root, kingoroot but nothing has worked. Any suggestions ?
Thankyou

cc.caroline15 said:
Hello everyone,
I'm a little new to rooting android devices. I have a galaxy j7 sky pro that I'm trying to root and unlock from tracfone to use with a different carrier. I have tried with Odin, cf root, supersu, one click root, kingoroot but nothing has worked. Any suggestions ?
Thankyou
Click to expand...
Click to collapse
Have you unlocked your bootloader?

I need the same thing

Ok to keep this alive, there are a boatload of cheap phones on the market now a days, these tracphone j7's can they be sim card unlocked at all??While I am at it, the one I have is a GSM nano, while the Data is locked on cdma, can this be changed at all?? or is this norm??

After 1 full year of service
red423 said:
Ok to keep this alive, there are a boatload of cheap phones on the market now a days, these tracphone j7's can they be sim card unlocked at all??While I am at it, the one I have is a GSM nano, while the Data is locked on cdma, can this be changed at all?? or is this norm??
Click to expand...
Click to collapse
They can be carrier unlocked after 1 year of service. If you have forgot to reload or run out of minutes, the timer restarts. This goes for straight talk and tracfone (as far as I know).
I also have a J7 Sky Pro and i really need it carrier unlocked and would like it rooted. I am currently figuring this thing out so i may be able to help.

anyone get anywhere on these tracphones yet???

here's a reply to the after one year unlock above, if I wanted to hear that I wouldn't be here. I OWN this phone, I have a receipt where I purchased the phone cash from a retailer. There was no agreement, issued, signed, nor agreed to what I had to do with the phone after I purchased it. If I choose to unlock it and use it on any network I choose including ones out of the USA, that is my business. Now as far as bootloader, ok it's unlocked, now what is the next move here??? Sorry to sound crass but if you can't add to the conversation with REAL information stay on the porch.

anyone have any luck with these j7 vl yet????

red423 said:
anyone have any luck with these j7 vl yet????
Click to expand...
Click to collapse
Tracfone security is tough. The only possible way to root it would be to find a leaked engineering firmware online somewhere and flash it to the phone. Then try king root. Also, unlocking would be kinda useless for this phone. The bands for this phone do not support ATT or Tmobile. It's a Verizon device since it ends in VL.
Now if you bought the 737TL version, unlocking would make more sense.

I'm samsung illiterate and really need help.
I hope I'm on the correct thread. I really need help. I won't use the correct terminology but hope someone is fluent in dumb blonde. My phone broke so I went to Wal-Mart and bought the j7 sky pro because it said it's powered by T-Mobile and that's my network. After powering on I was told my SIM wasn't valid. I googled the phone and learned about unlocking. So I went on YouTube to learn how only to discover that it's supposed to automatically show a screen asking for an unlock code. My phone however does no such thing. If I purchase an unlock code how do I enter it? It's really important because I have a 3 year old with special needs and in order to get to dr appointments for him we use uber but to install uber on my new phone I need a code to be sent via text and since my network is locked I can't receive texts. This could literally be a matter of life and death for my child. I can't afford another 100 dollar phone and without uber don't even have a way to get to a store to buy one. Any help would mean so much

Still no luck rooting this phone?

lander3976 said:
Still no luck rooting this phone?
Click to expand...
Click to collapse
Can anyone guide me on carrier unlocking this samsung j7 sky pro

HarishRevs said:
Can anyone guide me on carrier unlocking this samsung j7 sky pro
Click to expand...
Click to collapse
Thats also i wanna know if this phone can be unlocked.

red423 said:
here's a reply to the after one year unlock above, if I wanted to hear that I wouldn't be here. I OWN this phone, I have a receipt where I purchased the phone cash from a retailer. There was no agreement, issued, signed, nor agreed to what I had to do with the phone after I purchased it. If I choose to unlock it and use it on any network I choose including ones out of the USA, that is my business. Now as far as bootloader, ok it's unlocked, now what is the next move here??? Sorry to sound crass but if you can't add to the conversation with REAL information stay on the porch.
Click to expand...
Click to collapse
I'm trying how to root my phone as well, it's the same as yours. How did you unlock Bootloader? I can't find it anywhere, where did you find it?

I need to unlock the Carrier, is there is any way to do it

Still nothing for the phone? Don't care about unlocking th3 carrier bc it's NOT GOING TO CHANGE ANYTHING. I want root bc of many other things. Tons of crap on the phone that's unneeded as well as my love for xposed modules...someone possibly has a root file by now?
---------- Post added at 03:47 PM ---------- Previous post was at 03:45 PM ----------
red423 said:
here's a reply to the after one year unlock above, if I wanted to hear that I wouldn't be here. I OWN this phone, I have a receipt where I purchased the phone cash from a retailer. There was no agreement, issued, signed, nor agreed to what I had to do with the phone after I purchased it. If I choose to unlock it and use it on any network I choose including ones out of the USA, that is my business. Now as far as bootloader, ok it's unlocked, now what is the next move here??? Sorry to sound crass but if you can't add to the conversation with REAL information stay on the porch.
Click to expand...
Click to collapse
Where did you get the bootloader ing to flash at?

Type #83865625# (#TFUNLOCK#) and it will prompt for the unlock codes. Yes codes. There should be two of them. As for root, I am working on it. Ive come pretty close already but don't wait for me to do all the work, go find the engineering system or engroot and post it.

bichofelix said:
Type #83865625# (#TFUNLOCK#) and it will prompt for the unlock codes. Yes codes. There should be two of them. As for root, I am working on it. Ive come pretty close already but don't wait for me to do all the work, go find the engineering system or engroot and post it.
Click to expand...
Click to collapse
Where is a safe place to get the unlock codes for this?

I would be willing to pay someone to get this pos rooted

jodybgoode said:
I would be willing to pay someone to get this pos rooted
Click to expand...
Click to collapse
Same..so who do we line up around to take our money? No root (No hotspot)and can't even take it to another carrier...wow **** Straight Talk! We paid full price up front no contract and can't even use the thing.

Unlocking my S8 to use with T-Mobile

Hello,
I have called Sprint many times, after they keep telling me it is unlocked domestically and internationally, I finally gave up. The phone simply says to contact sprint to unlock. I have no idea what to do. When I press UCCI Unlock it gives me an internal error(407). I tried flashing unlocked firmware (U1) But it does not work on that either. Tried booting up with T-Mobile sim inside, still same result. What to do?
Please help!

What is your phone's IMEI status in Sprint's database?
Check it here: http://imeipro.info/sprint_imei_check.html
Maybe that Sprint representative didn't tell you all about your phone.
Also, is this T-Mobile SIM, the one you are trying to use, activated?

I got mine sim unlocked
My sprint galaxy s8 i took to a cell phone shop to be unlocked. They charged me $50 ( I know it's high) but in using it with total wireless right now. Everytime I put a different carrier sim in, it takes it and changes my splash screen to whatever sim it is. So much better not being locked down to sprint.

JTuCk856 said:
My sprint galaxy s8 i took to a cell phone shop to be unlocked. They charged me $50 ( I know it's high) but in using it with total wireless right now. Everytime I put a different carrier sim in, it takes it and changes my splash screen to whatever sim it is. So much better not being locked down to sprint.
Click to expand...
Click to collapse
just pay someone to unlock it, I snagged a sprint locked s8 from a guy for 100$.. paid a guy on offer up 30$ to unlock it through team viewer and had it working in T-Mobile in 20mins with great LTE speeds

That's how I got mine.. I bought mine from facebooks marketplace though for $90 off some 18 year old kid and then paid the $50 to the store to unlock it the other day. Beats paying the $850 the store wants for one that's not even unlocked. Best money I've ever spent lol

TMB now can be unlock by reading codes from server

I can help if you got access to computer and can follow simple instructions. What's your baseband and firmware?
IllyaK said:
Hello,
I have called Sprint many times, after they keep telling me it is unlocked domestically and internationally, I finally gave up. The phone simply says to contact sprint to unlock. I have no idea what to do. When I press UCCI Unlock it gives me an internal error(407). I tried flashing unlocked firmware (U1) But it does not work on that either. Tried booting up with T-Mobile sim inside, still same result. What to do?
Please help!
Click to expand...
Click to collapse

yglup said:
I can help if you got access to computer and can follow simple instructions. What's your baseband and firmware?
Click to expand...
Click to collapse
I'm in the same boat. Could you please help me? I'm pretty experienced in flashing.

ahmadmalik88 said:
I'm in the same boat. Could you please help me? I'm pretty experienced in flashing.
Click to expand...
Click to collapse
Yes I Could, are you available now?
Sent from my SM-G955U1 using Tapatalk
---------- Post added at 05:55 PM ---------- Previous post was at 05:53 PM ----------
ahmadmalik88 said:
I'm in the same boat. Could you please help me? I'm pretty experienced in flashing.
Click to expand...
Click to collapse
PM me your baseband and firmware your currently on. Download Teamviewer also.
Sent from my SM-G955U1 using Tapatalk

yglup said:
Yes I Could, are you available now?
Sent from my SM-G955U1 using Tapatalk
---------- Post added at 05:55 PM ---------- Previous post was at 05:53 PM ----------
PM me your baseband and firmware your currently on. Download Teamviewer also.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
Thanks but I got it unlocked online from someone else. Sorry for the late reply.

Unlocked Sprint phone still won't activate
Got an S8 from my brother after he spent a very long time getting Sprint to unlock the phone. I removed the security and did a factory reset, but it shows a message that it is locked and to contact Sprint. I took it into Metro PCS and they couldn't get it to work - the guy said he hasn't had much luck with Sprint phones.
I entered the IMEI into Sprint's database and it comes back with a "CLEAN" report. Why won't this phone activate? Shouldn't I be able to just put my Metro PCS sim in it and go?

sopers said:
Got an S8 from my brother after he spent a very long time getting Sprint to unlock the phone. I removed the security and did a factory reset, but it shows a message that it is locked and to contact Sprint. I took it into Metro PCS and they couldn't get it to work - the guy said he hasn't had much luck with Sprint phones.
I entered the IMEI into Sprint's database and it comes back with a "CLEAN" report. Why won't this phone activate? Shouldn't I be able to just put my Metro PCS sim in it and go?
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If it were actually unlocked, then yes.
Well, no, I take that back. Even if it were unlocked, you still have to contact Metro to have them manually activate it. You can't activate a new phone on Metro simply by putting the SIM in.
But if you're seeing a message that says it's locked, then obviously Sprint didn't unlock it, which is a very common occurrence these days. Thankfully, there are other ways to get it done

Could I take you up on that offer? My phone is on boost mobile, got it now from Swappa. I have experience flashing and using Odin from an old grand prime.

I'm trying to unlock my S8 running android v9 as well, every search leads to a service and i'm just trying to do it manually. Can anyone point me in the right direction?

cmcclure100 said:
I'm trying to unlock my S8 running android v9 as well, every search leads to a service and i'm just trying to do it manually. Can anyone point me in the right direction?
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If by "manually", you actually mean "free", you're not going to find that. You would either need to buy the necessary tools, or find a friend who has them

Question S21+ T-Mobile locked issue

I jumped on the S21+ T-Mobile variant as it was offered with extra $100 off, cheaper than unlocked. I assumed the phone would be able to be used on any carrier since it would be fully paid off. But inserting my Verizon sim, I'm greeted with it saying the sim is unlocked and a reason code 132. Anyone have any ideas on what's going on, what I should try, or just return for unlocked version?

Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!

chazfarote said:
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
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Thanks. I'm working with T-Mobile now, and they have suggested that I make a T-Mobile account then try to unlock it. Hoping all goes well

T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.

Seamonkey79 said:
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
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@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.

jcrompton said:
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
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Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now

Was it @TMobileHelp that you actually tweeted

Download tmobile device unlock app from playstore and try unlocking.

krisology said:
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
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So thank you for the suggestion. The Twitter TMobile contact was the secret. After hours on the phone with T-Mobile support (and without being super critical they were just NOT very knowledgeable .... I think I knew more than they did) the Twitter alternative was quick and easy. They added the IMEI to their system and I was unlocked in less than 24 hours.