Related
Just curious if there is a way to get the t-mobile feature of wifi calling on phones which are not running the stock t-mobile rom? I have a phone in canada that uses a US sim for when we send drivers to the states for deliveries (transportation company) but the phone is from canada.
Can this be achieved? Is there maybe a successful app that can do this?
Bloodyskullz said:
Just curious if there is a way to get the t-mobile feature of wifi calling on phones which are not running the stock t-mobile rom? I have a phone in canada that uses a US sim for when we send drivers to the states for deliveries (transportation company) but the phone is from canada.
Can this be achieved? Is there maybe a successful app that can do this?
Click to expand...
Click to collapse
Nope. Many have tried, all have failed. It was possible until T-mobile changed the APK when ICS was released.
How did the APK affect everything? Did they add some special code that makes it not function properly?
So would changing the rom from lets AT&T to T-mobile or from Rogers to T-mobile, would the feature be successfully unlocked?
Bloodyskullz said:
How did the APK affect everything? Did they add some special code that makes it not function properly?
So would changing the rom from lets AT&T to T-mobile or from Rogers to T-mobile, would the feature be successfully unlocked?
Click to expand...
Click to collapse
I don't know the specifics, but it is built into the framework of the ROM. Yes, changing the ROM on another network's device to a T-mobile ROM will allow you to use the Wi-Fi calling feature.
Figured as much.
Thanks for the responses.
The first requisite is that you're using a T-Mobile SIM, because the SIM has an internal authentication method that interfaces with the internal Wifi Calling app. You can't use any other carrier's ROM/Wifi Calling (e.g. Rogers' Wifi Calling) with a T-Mobile SIM, even if both carriers use Wifi Calling.
The second requisite is that the carrier actually supports Wifi Calling. It requires specific Kineto servers on their end.
Thirdly, you can flash a T-Mobile ROM on, say an AT&T phone (I've done this with an AT&T S4) if the phone can handle it, and that will "enable" (because it'll technically become a T-Mobile phone) Wifi Calling.
Fourthly, Wifi Calling is more than just an APK. Previously, it used UMA; that meant that the phone sent normal GSM signal over Wifi instead of through it's cellular radio. Now it uses a proprietary SIP (completely internet-based) protocol that nobody has been able to port to other ROMs. It's extremely embedded into the software framework of the phone.
So pretty much if you want to be able to use T-Mobile Wifi Calling, you need a T-Mobile phone or a T-Mobile ROM. The good news is that T-Mobile phones are fully compatible with all carriers in the US & Canada. They have all the required frequencies for every carrier. I have family up in Canada, so I'm familiar with all the Canadian carriers and what bands they operate on. Or like I said, you can flash your phones (depending on the phone, if T-Mobile also has it) with a T-Mobile ROM.
By the way, calling to Canada would still cost you with a normal T-Mobile plan. It's considered long-distance from a US perspective. There are apps you can use to make phone calls to land lines over Wifi, like Skype (if you pay). You could also use free apps that allow you to make calls to other people using the app (like Viber, which also does free messaging similar to Whatsapp and has a desktop app).
You would also need the right SIM card. Not all T-Mobile SIM cards support Wi-Fi calling.
Sent from my SGH-I747M using xda app-developers app
gc84245 said:
No, it's not just the ROM it's also the SIM card. I had a T-Mobile phone with Canadian SIM card and it definitely does not work.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
Considering he said his sim was from the US, I think it is safe to assume that it is not a Canadian sim, and most likely T-mobile.
Uggg, this XDA app is terrible, I can't even edit posts. Anyways, how do I know what SIM card this person has? They didn't say, but even if we assume it's T-Mobile that's no guarantee it will work.
Sent from my SGH-I747M using xda app-developers app
Glad to know that there are a few people here that know about the canadian phones. I just found the t-mobile rom so I am going to try and flash it via odin on my canadian phone.
And for the record so it doesn't confuse other XDA members, its a T-mobile sim and one of their more recent micro sims.
Don't ODIN another model's ROM. Stock ROM files include a modem. If you flash another model's modem, you will lose your IMEI. You need to root the phone and install a custom recovery so you can flash the ROM without the modem.
Pretty much all of their SIMs from the last two years will work. So that's not an issue. Like I said though, Wifi Calling simulates being you in the US. For example, I visit my grandparents in Ottawa. I use their Wifi to make Wifi Calls on my Galaxy Note 3. The calls are made as if I'm in the US. Meaning if I used Wifi Calling to call one of my friends who lives in the US, it counts as a domestic call. But if I call my grandparents' house phone, it'll be long distance, the same as if I were in the US making the call to Canada.
If you're trying to save money on calls, this won't work since you'll still be calling Canada long distance.
Product F(RED) said:
Don't ODIN another model's ROM. Stock ROM files include a modem. If you flash another model's modem, you will lose your IMEI. You need to root the phone and install a custom recovery so you can flash the ROM without the modem.
Pretty much all of their SIMs from the last two years will work. So that's not an issue. Like I said though, Wifi Calling simulates being you in the US. For example, I visit my grandparents in Ottawa. I use their Wifi to make Wifi Calls on my Galaxy Note 3. The calls are made as if I'm in the US. Meaning if I used Wifi Calling to call one of my friends who lives in the US, it counts as a domestic call. But if I call my grandparents' house phone, it'll be long distance, the same as if I were in the US making the call to Canada.
If you're trying to save money on calls, this won't work since you'll still be calling Canada long distance.
Click to expand...
Click to collapse
Glad I caught this. I didn't think this would actually have such a possible outcome.
Where can I get the t-mobile rom only then? sammobile doesn't seem to bring up the rom when i type in the model number of the phone.
Bloodyskullz said:
Glad I caught this. I didn't think this would actually have such a possible outcome.
Where can I get the t-mobile rom only then? sammobile doesn't seem to bring up the rom when i type in the model number of the phone.
Click to expand...
Click to collapse
Which phone is it?
It's probably easier to go with a custom T-Mobile ROM from here on XDA since you won't be taking official updates anyway.
N900w8 - telus carrier.
EDIT: judging by the second statement, the custom roms aren't exactly AOSP based if one would still want to acquire such a feature.
Bloodyskullz said:
N900w8 - telus carrier.
EDIT: judging by the second statement, the custom roms aren't exactly AOSP based if one would still want to acquire such a feature.
Click to expand...
Click to collapse
The Canadian Note 3 is actually equivalent to the T-Mobile Note 3 (same frequencies). You can flash a T-Mobile Note 3 custom ROM from here (just don't flash any modems). Get one that is Touchwiz based. NB4-based ROMs (Android 4.4.2) are the latest. Vision NX3 is one that I use and is a minimally-tweaked stock based ROM (it includes some T-Mobile bloat, but that can be removed with root apps like Titanium Backup).
Would it be possible to flash a stock T-Mobile rom to at&t lg g4 I can skip the modem flash, I know that's a bad idea.
[I'd like to create a thread to collect information for all variants of the R530. I'll update this first post with additional information people give during discussion. Sorry it is here in the Verizon sub, but this is the closest model]
The SCH-R530 is a special flavor of the Samsung Galaxy S3 with sub-favors: (you should probably puke now)
SCH-R530U is a US Cellular variant
SCH-R530C is a Cricket variant
SCH-R530M is a MetroPCS variant
SCH-R530X is a Generic variant
I suspect these are all the same hardware, but just different ROMs. I would like to confirm this.
I would like to know and post the newest firmware versions for each. (at least the names, if not the ROM files themselves) I'd like to know if ROMs are compatible, if modem firmwares are compatible, if bootloaders are compatible. The small community of owners need to pull together as much as possible.
Model -- Hardware Version / Firmware Versions / Baseband
SCH-R530U --
SCH-R530C --
SCH-R530M --
SCH-R530X -- R530X.01 / JSS15J.R530XWWUBMK4 / R530XWWUBMK4
Please post if you can add to this information!
I'm working on my dad's SCH-R530X (Generic CDMA). It was on a regional CDMA provider that he was not happy with -- he paid $500 to them in January for the phone. Edit: Today, he's on PagePlus, but without data for some reason.
Concerns (that someone may be able to help me with):
Once you go to KK 4.4 you can not go back? Your bootloader is updated and will not boot 4.3?
I'm running 4.3, can I root -> replace recovery -> custom ROM ... without tripping the KNOX warranty void? I've read that saferoot will not trip KNOX?
This phone seems to have an odd Call Audio Quality problem. While listening during a phone call (on the R530), the other party's voice cuts out. Specifically, it cuts out when the other person isn't speaking in their mic close enough or loud enough. It's as if the R530 is filtering out anything under a certain volume level. I've turned off Call Equalizer and Noise Reduction to try to solve this problem. I believe I've read people say a firmware/ROM update from US Cellular fixed this problem.
So you can see, I have some constraints: Still in warranty and don't want to void it by tripping KNOX. Want to try a newer firmware for call audio problem. Don't want to brick phone with incompatible firmware, unless US Cellular will work on this X/Generic phone.
Help would be appreciated.
I do have the USC and Cricket variants but the USC version is soft bricked.
HW: R530C.01
Firmware: JSS15J.R530CVVUCMK3
Baseband: R530CVVUCMK3
Also fyi, this and the USC version requires a sim card.
motoyola said:
I do have the USC and Cricket variants but the USC version is soft bricked.
HW: R530C.01
Firmware: JSS15J.R530CVVUCMK3
Baseband: R530CVVUCMK3
Also fyi, this and the USC version requires a sim card.
Click to expand...
Click to collapse
Thanks... I'll add the info. I think I'll make a spot to record if it has a SIM slot too -- as my 530X does not have a SIM slot and was labeled with a little sticker "3G CDMA"... but the MEID starts with a "9" and LTE visible in DFS.
syserr said:
Thanks... I'll add the info. I think I'll make a spot to record if it has a SIM slot too -- as my 530X does not have a SIM slot and was labeled with a little sticker "3G CDMA"... but the MEID starts with a "9" and LTE visible in DFS.
Click to expand...
Click to collapse
I have a regional version of the s3 as well, d2xar (sch-r530x) on Inland Cellular, primarily based in the north west US. as far as i can tell, i havent dissasembled my phone to see if there is a lte radio, in the original build.prop for my phone it is disabled on boot so it will not consume power since it is not being used. thus the 3g cdma only sticker. for the us cellular version i do not know if there is a kitkat firmware but if there is there is always the possiblity you will not beable to go back. as for the generic version it is only on 4.3 right now. eitherway the higher the bootloader version is better for customroms due to recoveries and features working better. as for saferoot i dont remember if it trips the warranty bit or not since ive long since written a custom recover to the device which tripped it but i do know itll make the stock rom list itself as custom in the settings after being rooted. also something to keep in mind with a custom rom is, unless you have the apns for your carrier eg, pageplus, usc, ect. you will not have mms capabilities. Im still tearing my build.prop and apn back up apart to see if i can include some of that info into a custom rom to fix mms, or a recovery that will inject it after a rom flash.
Update?
Lrs121 said:
I have a regional version of the s3 as well, d2xar (sch-r530x) on Inland Cellular, primarily based in the north west US. as far as i can tell, i havent dissasembled my phone to see if there is a lte radio, in the original build.prop for my phone it is disabled on boot so it will not consume power since it is not being used. thus the 3g cdma only sticker. for the us cellular version i do not know if there is a kitkat firmware but if there is there is always the possiblity you will not beable to go back. as for the generic version it is only on 4.3 right now. eitherway the higher the bootloader version is better for customroms due to recoveries and features working better. as for saferoot i dont remember if it trips the warranty bit or not since ive long since written a custom recover to the device which tripped it but i do know itll make the stock rom list itself as custom in the settings after being rooted. also something to keep in mind with a custom rom is, unless you have the apns for your carrier eg, pageplus, usc, ect. you will not have mms capabilities. Im still tearing my build.prop and apn back up apart to see if i can include some of that info into a custom rom to fix mms, or a recovery that will inject it after a rom flash.
Click to expand...
Click to collapse
Any update to this? I have the sticker too and it'd be great to have LTE on since this phone supports it, it seems. I've made this post
http://forum.xda-developers.com/galaxy-s3/general/s3-d2xar-cdma-how-to-set-straight-talk-t3012846
uplusion23 said:
Any update to this? I have the sticker too and it'd be great to have LTE on since this phone supports it, it seems. I've made this post
http://forum.xda-developers.com/galaxy-s3/general/s3-d2xar-cdma-how-to-set-straight-talk-t3012846
Click to expand...
Click to collapse
Last I checked there was a bug with the d2lte builds that break the ability to set apns... I made a cm10.2, I think, build that allowed changing the APN. Um if I remember right the physical design of the d2xar has hardware similar to the Verizon s3. I still don't know if there is an lte modem in the phone since there doesnt seem to be a sim card slot, though there maybe an integrated uicc. I haven't played with it much since I switched to using my nexus 5 on T-Mobile.
Lrs121 said:
Last I checked there was a bug with the d2lte builds that break the ability to set apns... I made a cm10.2, I think, build that allowed changing the APN. Um if I remember right the physical design of the d2xar has hardware similar to the Verizon s3. I still don't know if there is an lte modem in the phone since there doesnt seem to be a sim card slot, though there maybe an integrated uicc. I haven't played with it much since I switched to using my nexus 5 on T-Mobile.
Click to expand...
Click to collapse
I got to the service mode settings, which oddly enough it listed GSM and CDMA. Quite weird. To get there was even weirder. Sadly the D2xar doesn't support TWRP Recovery, and the only one that works is CWM by Philz.
uplusion23 said:
I got to the service mode settings, which oddly enough it listed GSM and CDMA. Quite weird. To get there was even weirder. Sadly the D2xar doesn't support TWRP Recovery, and the only one that works is CWM by Philz.
Click to expand...
Click to collapse
Yah I noticed that to when I was digging around for apns for my old carrier. As for twrp I got around that problem by building my own version using cyanogenmod and the d2lte device files. It made cyanogenmod delta updates possible on the d2lte build. Which are really nice. My source is floating around github, though you'd have to do a little digging to find everything. I do have precompiled twrp images on my webserver that I try to keep up to date for my friend who's brother has the same phone. If you go to my site its safe to ignore the certificate warnings, I have it set to force HTTPS and the reason the warning pops up is because I self signed it instead of paying for a company like verisign
Sorry for my superbly late reply. I've done a ton of digging with this phone. Turns out it only supports Evdo. So no LTE sadly. Even worse, using the Test Menu I can't bands to USA bands, only the (800 or 850?) Hz Global band. I can't get a connection. Well. The bars are listed as 2-3 generally, but it says "Roaming Indicator Off". I have the latest and only baseband, too.
(Wow. After two months of fiddling, as of typing this, I turned on cellular service, which is usually in Airplane mode, I got a " 3G" connection for the first time. Only for a second.)
I don't think I'll be able to switch this over to Straight Talk any time soon, though. I'll check your GitHub soon for that TWRP.
---------- Post added at 11:00 AM ---------- Previous post was at 10:49 AM ----------
uplusion23 said:
Sorry for my superbly late reply. I've done a ton of digging with this phone. Turns out it only supports Evdo. So no LTE sadly. Even worse, using the Test Menu I can't bands to USA bands, only the (800 or 850?) Hz Global band. I can't get a connection. Well. The bars are listed as 2-3 generally, but it says "Roaming Indicator Off". I have the latest and only baseband, too.
(Wow. After two months of fiddling, as of typing this, I turned on cellular service, which is usually in Airplane mode, I got a " 3G" connection for the first time. Only for a second.)
I don't think I'll be able to switch this over to Straight Talk any time soon, though. I'll check your GitHub soon for that TWRP.
Click to expand...
Click to collapse
Yeah, just of now I've been unable to re-acquire the "3G" that caused me to have a boost of hope. Now even when I attempt calling which it usually would bring me to the Verizon automated system, asking to make a collect call, since around here is primarily Verizon, I can't even get it to call. It now states that no mobile network is available, even when I have 2-3 bars.
You have no "3g" because your keys are wrong. Y'all need some QPST and see the whole logon process and baseband messages. Then you can really troubleshoot your phone.
I have a Verizon Samsung Galaxy S3 on the Straight Talk network. I check for software updates and it tells me the software is up to date however it says my phone is running off of 4.4.2 instead of the Lollipop or the one just under. Does anyone know if Lollipop 5.0 or 5.1 has reached the S3 yet? Or how to manually update my phone software so its not so low?
flash a custom rom with 5.x for your model.
nxb said:
flash a custom rom with 5.x for your model.
Click to expand...
Click to collapse
Phone is not rooted so how do I do that? I need or to be updated. My phone doesnt work right on 4.4.2
Sent from my SCH-I535 using XDA Free mobile app
you will have to root, trip knox and lose your warranty... there is no way to go back. on verizon you may be screwed if you have signed/locked bootloaders. search on XDA about unlocked bootloaders for verizon. also: http://androidforums.com/threads/verizon-verizon-bootloader-unlock.856221/
aaaand... make sure to back up your mmc boot partitions so you can debrick if you mess up.
p.s. prepare to learn a lot of technical things. if that sounds annoying and you don't want to spend a lot of time on it you might be better off buying a used phone.
nxb said:
you will have to root, trip knox and lose your warranty... there is no way to go back. on verizon you may be screwed if you have signed/locked bootloaders. search on XDA about unlocked bootloaders for verizon. also: http://androidforums.com/threads/verizon-verizon-bootloader-unlock.856221/
aaaand... make sure to back up your mmc boot partitions so you can debrick if you mess up.
p.s. prepare to learn a lot of technical things. if that sounds annoying and you don't want to spend a lot of time on it you might be better off buying a used phone.
Click to expand...
Click to collapse
I'm not using Verizon. I'm using straight talk on a Verizon phone
Sent from my SCH-I535 using XDA Free mobile app
ST only has GSM AT&T and CDMA verizon... if you have an I535 past 4.3 you have locked bootloader problems.
Needing the pit file for the SCH-R530C. PLEASE! I am at the end of my tether. Thank you in advance, DaMoose
DaMoose517 said:
Needing the pit file for the SCH-R530C. PLEASE! I am at the end of my tether. Thank you in advance, DaMoose
Click to expand...
Click to collapse
Do you have any idea if the 530c and the 530x share a similar partition table? If they do then I can pull the one from my 530x
Lrs121 said:
Do you have any idea if the 530c and the 530x share a similar partition table? If they do then I can pull the one from my 530x
Click to expand...
Click to collapse
I do not know. I'd love to take the chance, but the risk of totally bricking the R530C is there . . . heck, let me try it.
Does anyone have a definite solution to this problem? I've read many opinions but haven't run across a solution. I have a Samsung unlocked S9+ running official AT&T firmware and userdata but the carrier specific apps and features still don't work. The best infomation I've found is that the IMEI numbers of the unlocked devices are not in AT&T system so the features/apps won't work.
If this is the case, has anyone had any luck getting AT&T to register their IMEI and get the features working?
What worked for me and others (see the at&t fw thread) is to call or chat with AT&T and give them a imei from a carrier branded phone(with your sim in, though this might not be required). Tell them you are trying to get wifi calling to activate and it is failing at the provisioning step and they will input your imei and it will reprovision. Then pull your sim and put it into your s9/+ running at&t fw and it will allow volte, wifi calling and call protect to work (these are the only ones I use).
Good luck
I talked with someone in AT&T technical support and they remoted directly into my phone, reset all app defaults and network settings.. This of course didn't fix anything so they opened a trouble ticket. They told me my IMEI was in their system and was OK. Haven't heard back yet.
why not just flash ATT U firmware?
I'm running AT&T official U firmware G965USQS2ARF4. What just occurred to me was that I didn't do a factory reset before or after applying it via ODIN.
Stuart R said:
I'm running AT&T official U firmware G965USQS2ARF4. What just occurred to me was that I didn't do a factory reset before or after applying it via ODIN.
Click to expand...
Click to collapse
Just did that... Didn't help.
Stuart R said:
Does anyone have a definite solution to this problem? I've read many opinions but haven't run across a solution. I have a Samsung unlocked S9+ running official AT&T firmware and userdata but the carrier specific apps and features still don't work. The best infomation I've found is that the IMEI numbers of the unlocked devices are not in AT&T system so the features/apps won't work.
If this is the case, has anyone had any luck getting AT&T to register their IMEI and get the features working?
Click to expand...
Click to collapse
Stuart R said:
I talked with someone in AT&T technical support and they remoted directly into my phone, reset all app defaults and network settings.. This of course didn't fix anything so they opened a trouble ticket. They told me my IMEI was in their system and was OK. Haven't heard back yet.
Click to expand...
Click to collapse
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
elliwigy said:
why not just flash ATT U firmware?
Click to expand...
Click to collapse
Wont help unless you have a 965U or the IMEI from an ATT phone . ATT Features will not work on 965U1 IMEI. AT&T told me theses features wouldn't work on an unlocked phone and asked if i had the unlocked version. I told them no, it was an ATT phone i bought from Best Buy and it has an ATT logo (not the truth, got it from Samsung) and that i read in the forums that there were some issues with the S9 and that changing the IMEI fixed everyone's problems. I said i had my s8 here that everything works on and she said it's worth a shot to try and she changed mine in their system to the IMEI from my AT&T Branded S8 that i provided them. 965U1 has worked flawless ever since. All features work.
nugzo said:
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
Wont help unless you have a 965U or the IMEI from an ATT phone . ATT Features will not work on 965U1 IMEI. AT&T told me theses features wouldn't work on an unlocked phone and asked if i had the unlocked version. I told them no, it was an ATT phone i bought from Best Buy and it has an ATT logo (not the truth, got it from Samsung) and that i read in the forums that there were some issues with the S9 and that changing the IMEI fixed everyone's problems. I said i had my s8 here that everything works on and she said it's worth a shot to try and she changed mine in their system to the IMEI from my AT&T Branded S8 that i provided them. 965U1 has worked flawless ever since. All features work.
Click to expand...
Click to collapse
sounds about right.. i mean you can switch csc while on U1 depending on the sim card inserted but U1 isnt meznt to have all the carrier crap they need for the special features to work so u get the bare minimum..
while on U firmware, it seems the csc doesnt fully switch like they did on the S8 devices.. i tested this on my sim unlocked vzw s9+ with an att sim and a sprint sim and although data and calls worked,it stsyed on verizon bootani and bloat etc etc no matter what i did.. before on s8 devices after a reset it would have changed the boot ani,bloat and woulda had all the carrier features..
im also surprised they changed your imei lol.. i thought that was illegal lol.. i guess if the carrier does it then its fine haha
nugzo said:
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
Hard to believe that they would just accept another IMEI and register it to your phone. I thought these were all unique numbers that couldn't be used on more than one device. How did that change affect the phone that originally had the branded IMEI?
Click to expand...
Click to collapse
Stuart R said:
nugzo said:
Yes your IMEI is in their system. But it's not an IMEI from a branded ATT phone. You have to have the IMEI from an ATT phone like others have said, and like i had to do or you will not get the features, no matter what firmware you flash. This has been discussed in many threads. You have to have ATT change your IMEI in their system.
Hard to believe that they would just accept another IMEI and register it to your phone. I thought these were all unique numbers that couldn't be used on more than one device. How did that change affect the phone that originally had the branded IMEI?
Click to expand...
Click to collapse
Didnt affect original s8 i used at all. or the s9. I replaced the s8 with the s9 when it came out so i just used the sim out of the s8 when the s9 arrived. s8 is just a spare phone now. I asked the operator if this would disable the other phone that the IMEI came from and she said no. I put sim from s9 in s8 afterwards just to test and it worked fine. They arent changing the IMEI of your actual s9, it still shows your original IMEI in your phone settings. They are just using the IMEI you provided on their end. What is actually going on behind the scenes i dont know. Maybe somebody that works in carrier support or may just have knowledge on how this actually works could chime in. I'm guessing they just use the IMEI to activate the features, since the unlocked one isn't eligible. I saw a better explanation in one of the firmware threads, if i run across it i'll post the link.
Click to expand...
Click to collapse
I will reiterate what is said above and clarify my post. You aren't asking the support team to change your phones imei. I think as stated previously that is a forbidden/illegal maneuver. The support request is to change the imei which is active in the at&t system as only carrier branded phones are able to use certain at&t features.
If you have an old AT&T phone its imei can be used to "trick" at&t into activation/provisioning. Then you can put your sim into a U1 phone using at&t firmware and use carrier specific features.
Hopefully, this is easier to understand and clears up some of the confusion I may have introduced in my original reply.
jay2o01 said:
I will reiterate what is said above and clarify my post. You aren't asking the support team to change your phones imei. I think as stated previously that is a forbidden/illegal maneuver. The support request is to change the imei which is active in the at&t system as only carrier branded phones are able to use certain at&t features.
If you have an old AT&T phone its imei can be used to "trick" at&t into activation/provisioning. Then you can put your sim into a U1 phone using at&t firmware and use carrier specific features.
Hopefully, this is easier to understand and clears up some of the confusion I may have introduced in my original reply.
Click to expand...
Click to collapse
I presume I can use the IMEI from another brand of working AT&T phone such as an iPhone 6S (in this case, my wife's)?
Stuart R said:
I presume I can use the IMEI from another brand of working AT&T phone such as an iPhone 6S (in this case, my wife's)?
Click to expand...
Click to collapse
Another thought... Say I get an old Galaxy S6 which uses the same size Nano SIM as my S9+. I move my S9+ SIM to the S6, update it to the latest AT&T firmware and enable WIFI calling. If I then move my SIM back to my S9+, will the carrier features now work?
Stuart R said:
Another thought... Say I get an old Galaxy S6 which uses the same size Nano SIM as my S9+. I move my S9+ SIM to the S6, update it to the latest AT&T firmware and enable WIFI calling. If I then move my SIM back to my S9+, will the carrier features now work?
Click to expand...
Click to collapse
This is exactly what I'm doing. I use an older LG phone and the sim/IMEI then swap it to my u1 with AT&T fw after the device is provisioned.
jay2o01 said:
This is exactly what I'm doing. I use an older LG phone and the sim/IMEI then swap it to my u1 with AT&T fw after the device is provisioned.
Click to expand...
Click to collapse
Glad to know that works. I can pick up an old AT&T S6 pretty cheaply on ebay. Guess I'll give that a try. Thanks
Download visual voicemail from apk mirrow
jay2o01 said:
This is exactly what I'm doing. I use an older LG phone and the sim/IMEI then swap it to my u1 with AT&T fw after the device is provisioned.
Click to expand...
Click to collapse
I previously had an AT&T branded S8+ with the same SIM that I'm using in the unbranded S9+ but I guess I never provisioned (enabled) WIFI calling. Dunno.
The "trick" of giving them an IMEI from an ATT branded phone doesn't usually work any more, maybe it used to, years ago.
This is why I won't buy OnePlus phones any more. I love their devices, best bang for the buck on the market, but no amount of my fiddling would get ATT to recognize it and provision VoLTE... so no wifi calling, no HD calling... when you make a call, your data drops to 3G, etc...
My Essential, somehow was on their "BYOD" plan and so it would give me VoLTE and HD calling, but no wifi calling. No wifi calling is stupid, because you aren't using their network at that point, so why should they even care?
SquireSCA said:
The "trick" of giving them an IMEI from an ATT branded phone doesn't usually work any more, maybe it used to, years ago.
This is why I won't buy OnePlus phones any more. I love their devices, best bang for the buck on the market, but no amount of my fiddling would get ATT to recognize it and provision VoLTE... so no wifi calling, no HD calling... when you make a call, your data drops to 3G, etc...
My Essential, somehow was on their "BYOD" plan and so it would give me VoLTE and HD calling, but no wifi calling. No wifi calling is stupid, because you aren't using their network at that point, so why should they even care?
Click to expand...
Click to collapse
"maybe it used to, years ago"... That doesn't apply in this context does it as carrier features VOLTE and Wi-Fi calling weren't even in existence years ago. And I'm not sure you have to give them anything. The claim by some is that just provisioning the features with your SIM on a branded device is enough.
Stuart R said:
"maybe it used to, years ago"... That doesn't apply in this context does it as carrier features VOLTE and Wi-Fi calling weren't even in existence years ago. And I'm not sure you have to give them anything. The claim by some is that just provisioning the features with your SIM on a branded device is enough.
Click to expand...
Click to collapse
And as someone who has repeatedly tried it, it doesn't seem to work. You can give them an IMEI from another phone, but it usually doesn't work. Either the IMEI is "on their list", or from a phone that is on the BYOD list, or it isn't. It's not the phone's fault, it is that AT&T is kinda being dicks about this... They want you to buy their phones, because most people sign a contract to get the cheaper price, or use their NEXT financing to spread the costs out. That creates a barrier to exit for most customers and protects AT&T's revenue stream from monthly invoices.
While bringing your own device makes them just as much money from the monthly bill, it doesn't help them "retain customers by locking them into a contract", so they usually don't give you full functionality...
I have had a working SIM from an ATT branded phone that was properly provisioned, popped it into my other device, and VoLTE went away. I would call them up and give them the IMEI from the phone, or one that I know worked, and still no go. The one exception was the Essential, and that was because for whatever reason, Essential went to the effort to get it on their BYOD list.
Trust me, if it was easy, I would be doing it and buying OnePlus phones exclusively every 6 months and that would be the end of it. LOL
I have a brand-new rooted and LineageOS modded Motorola One 5G Ace. Ever since the 3G shutoff, most of my family has been having problems with their phones - except for my son and his old Moto G4+ - his phone works perfectly. I expected the purchase of this phone, which was on the AT&T whitelist would solve the issues that I was having but that was not the case - this phone is still having the same problems. I even tried switching carriers (it would probably work if I went with AT&T directly but they're WAY too expensive) but it seems that no matter what I do, I can't call.
Now here is the interesting bit.
My carrier's access point gives me data but no phone.
Switching to any AT&T access point with the MMSC set to http://mmsc.mobile.att.net gives me phone, but no data. SMS is still available.
My carrier's tech support and I tried a lot of different things without success
Has anyone overcome this issue?
Sidenote - switching the MMSC to https://mmsc.mobile.att.net and the MMS port to 8080 works but data seems slower.
Shadeclan said:
I have a brand-new rooted and LineageOS modded Motorola One 5G Ace. Ever since the 3G shutoff, most of my family has been having problems with their phones - except for my son and his old Moto G4+ - his phone works perfectly. I expected the purchase of this phone, which was on the AT&T whitelist would solve the issues that I was having but that was not the case - this phone is still having the same problems. I even tried switching carriers (it would probably work if I went with AT&T directly but they're WAY too expensive) but it seems that no matter what I do, I can't call.
Now here is the interesting bit.
My carrier's access point gives me data but no phone.
Switching to any AT&T access point with the MMSC set to http://mmsc.mobile.att.net gives me phone, but no data. SMS is still available.
My carrier's tech support and I tried a lot of different things without success
Has anyone overcome this issue?
Sidenote - switching the MMSC to https://mmsc.mobile.att.net and the MMS port to 8080 works but data seems slower.
Click to expand...
Click to collapse
OK, so the answer seems to be the auto (PRL) selection in the "Set Preferred Network Type" list - except, on my phone, auto (PRL) doesn't show up for any entries other than GSM/WCDMA (dial *#*#4636#*#* and go to Phone Info). My son has LTE in his list. There must be a file somewhere on the phone with the preferred network types ...
you never mentioned where you got the phone (direct from att or 3rd party) or the precise model number.
was pondering getting this phone to help parents having to turn off LTE after the att 3g fiasco started, because att is their only coverage option
(stupid att refuses to enable VoLTE for many devices including their moto x4 devices, which would work fine on tmo if they had coverage, and running current LOS)
jmichael2497 said:
you never mentioned where you got the phone (direct from att or 3rd party) or the precise model number.
was pondering getting this phone to help parents having to turn off LTE after the att 3g fiasco started, because att is their only coverage option
(stupid att refuses to enable VoLTE for many devices including their moto x4 devices, which would work fine on tmo if they had coverage, and running current LOS)
Click to expand...
Click to collapse
Sorry. Phone is an XT2113-2 purchased directly from Motorola. Also, I was mistaken - the preferred network type needs to be set to "GSM/WCDMA preferred". I set the phone to what I listed above but the phone reset itself to that setting and it works. I suspect that once AT&T straightens everything out, you'll need to switch it to something else if it's not done automatically.
I found this phone at the top of the AT&T Whitelist for Motorola phones, which is one of the reasons I bought it. I refuse to get a Samsung or any other phone where the company goes out of its way to prevent people from unlocking the bootloader.
Well, I came across this little tidbit on the AT&T Community Forums.
The pertinent post is this one by Centarus3200:
Type this code into your keypad.
*#*#4636#*#*
If under "phone information", VOLTE is grayed out and you can't turn it on, ATT has blocked your phone's IMEI from being provisioned for 4G voice calls.
You can try to convince advanced tech support to provision your phone for VOLTE, but they'll either stall you out on an endless circle (Edited per community guidelines) or basically tell you to go (Edited per community guidelines) an egg (meaning buy a new phone from them).
Unnoficially, ATT will NOT provision any unlocked phone for VOLTE. Period.
Yes, even if it's on their whitelist. They just wanted to screw you into a corner first with that lie.
There are several vendors selling unlocked phones for use with their networks. If these phones are able to achieve LTE / 5G coverage, it must be due to one of the following reasons:
Best case (and unlikeliest scenario) - the IMEI of all phones sold by the carrier has been registered with AT&T and will be allowed on their network - that would allow modding of the phone since the IMEI is not changed during modding.
The "unlocked" phone has been modified somehow to AT&T specs so that it will be allowed on the network. This would mean modding the phone would get rid of the modification so a modded phone would lose coverage.
Worst case - AT&T can detect the OS fingerprint of the phone. If this changes when the bootloader is unlocked, that would mean that AT&T can detect phones with unlocked bootloaders.
Sadly, I am returning my brand new phone to Motorola - I don't have the technical savvy to deal with this. It would require some wizard over at LineageOS to overcome this hurdle.
Shadeclan said:
Phone is an XT2113-2 purchased directly from Motorola. Also, I was mistaken - the preferred network type needs to be set to "GSM/WCDMA preferred".
Click to expand...
Click to collapse
thanks for confirming.
i suspected that ATT would continue being excessively fascist, capitalist pigs, with their whitelist extortion racket of VoLTE certification fees from manufacturers...
no point in getting this 2021 bootloader unlockable device to use with LOS (since moto hasn't upgraded os from 10 for most variants) if my parents are stuck on 3.5G H+ mode anyway.
please file both an FCC and FTC complaint against ATT for their anti-consumer, anti-competitive, and anti-environment VoLTE whitelist policy hidden under the claims of "3g shutdown".
jmichael2497 said:
thanks for confirming.
i suspected that ATT would continue being excessively fascist, capitalist pigs, with their whitelist extortion racket of VoLTE certification fees from manufacturers...
no point in getting this 2021 bootloader unlockable device to use with LOS (since moto hasn't upgraded os from 10 for most variants) if my parents are stuck on 3.5G H+ mode anyway.
please file both an FCC and FTC complaint against ATT for their anti-consumer, anti-competitive, and anti-environment VoLTE whitelist policy hidden under the claims of "3g shutdown".
Click to expand...
Click to collapse
Well, I wouldn't say capitalist. Capitalists would be interested in maximizing their profits and would avoid restrictions. Monopolists and mercantilists, certainly but capitalists get a bad rap.
I won't be filing a complaint. AT&T is a merchantilist concern in cahoots with the government agencies mentioned. Anything I do will be flatly ignored. The best approach is the market approach - circumvent their restrictions and make them look foolish.
ATT is apparently doing just fine on the capitalist front, my parents are pretty ready to just give up on android and keep saying let's just buy an iphone because never had calling problems with them, so... i'm sure plenty other folks stuck with ATT are just buying off their whitelist from ATT, more profit from lack of choices.
Here is the story so far ...
3G Shutdown - Consumer Cellular is bought out by AT&T so all their phones are locked now.
Purchased a Motorola One 5G Ace from Motorola, unlocked the bootloader and installed LineageOS.
Moved my service to Pure Talk - no 4G.
Tried to go to Mint Mobile but there is no real T-Mobile coverage in my town.
Gave up and sent back the Ace to Motorola. Decided to purchase a phone directly from the provider.
Did some research and found that the only company offering Motorola phones on the AT&T network is Patriot Mobile - Purchased a Moto G Play from them. Decided not to unlock the bootloader quite yet but got the unlock key from Motorola.
There was some issues with activating the phone so I put my Pure Talk SIM in the phone and was able to access the 4G network.
Made myself a developer on the phone and tried to turn on OEM Unlocking - not able to do it.
Today, I ironed out the issues with Patriot Mobile activated the service and put my Patriot Mobile SIM card in. Now I can turn on OEM Unlocking.
Observations: It appears that the provider SIM card is able to control whether or not OEM Unlocking can be turned on. It also appears that the provider SIM card can detect if OEM Unlocking is on or off and either send that info to the provider, limit band access or, possibly, penalize the user in other ways.
What to Do: I plan on leaving the OEM Unlocking switch in the ON position for a week and monitor for 4G coverage. If everything looks good, I will then unlock the bootloader and wait for another week. If that goes well, I will purchase another 5G Ace and see how that goes.
Shadeclan said:
Here is the story so far ...
3G Shutdown - Consumer Cellular is bought out by AT&T so all their phones are locked now.
Purchased a Motorola One 5G Ace from Motorola, unlocked the bootloader and installed LineageOS.
Moved my service to Pure Talk - no 4G.
Tried to go to Mint Mobile but there is no real T-Mobile coverage in my town.
Gave up and sent back the Ace to Motorola. Decided to purchase a phone directly from the provider.
Did some research and found that the only company offering Motorola phones on the AT&T network is Patriot Mobile - Purchased a Moto G Play from them. Decided not to unlock the bootloader quite yet but got the unlock key from Motorola.
There was some issues with activating the phone so I put my Pure Talk SIM in the phone and was able to access the 4G network.
Made myself a developer on the phone and tried to turn on OEM Unlocking - not able to do it.
Today, I ironed out the issues with Patriot Mobile activated the service and put my Patriot Mobile SIM card in. Now I can turn on OEM Unlocking.
Observations: It appears that the provider SIM card is able to control whether or not OEM Unlocking can be turned on. It also appears that the provider SIM card can detect if OEM Unlocking is on or off and either send that info to the provider, limit band access or, possibly, penalize the user in other ways.
What to Do: I plan on leaving the OEM Unlocking switch in the ON position for a week and monitor for 4G coverage. If everything looks good, I will then unlock the bootloader and wait for another week. If that goes well, I will purchase another 5G Ace and see how that goes.
Click to expand...
Click to collapse
I unlocked the bootloader without loss of service today. I'll be reordering my Moto One 5G Ace today along with a phone for my daughter. Looks like Patriot Mobile is going to let people on the AT&T network with unlocked phones. I sent an email to the company CEO and thanked him.
Shadeclan said:
I unlocked the bootloader without loss of service today. I'll be reordering my Moto One 5G Ace today along with a phone for my daughter. Looks like Patriot Mobile is going to let people on the AT&T network with unlocked phones. I sent an email to the company CEO and thanked him.
Click to expand...
Click to collapse
Downloaded the recovery files today with the Motorola recovery tool and tried using Magisk to modify the boot image - it failed. I may try to load Magisk from recovery. There is no "official" TWRP recovery but both /e/ foundation and LineageOS have their own recoveries that can be flashed or run from fastboot.
Update 20220614 15:01 EST: I successfully rooted the phone through /e/ foundation recovery using Magisk 25.0. TopJohnWu has rewritten the whole thing V25 is currently in beta but I read through the notes and I felt more confident with this version. After root, I was able to get 5G data and send and receive phone calls just fine. Next step is to load /e/ ROM onto the phone. I am confident that I can recover using the Motorola recovery tool if things go south.
The TWRP on the Telegram channel works. I am using it.
RETIEF said:
The TWRP on the Telegram channel works. I am using it.
Click to expand...
Click to collapse
Were you able to load it under a custom ROM? That was my issue - couldn't get TWRP to load regardless of whether I had flashed it to recovery or booted into it via fastboot.
Shadeclan said:
Were you able to load it under a custom ROM? That was my issue - couldn't get TWRP to load regardless of whether I had flashed it to recovery or booted into it via fastboot.
Click to expand...
Click to collapse
I flashed it with fastboot to recovery_a and recovery_b. I then rebooted to system, then turned the phone off, rebooted to fastboot, selected recovery and it booted.
RETIEF said:
I flashed it with fastboot to recovery_a and recovery_b. I then rebooted to system, then turned the phone off, rebooted to fastboot, selected recovery and it booted.
Click to expand...
Click to collapse
Is this the syntax? fastboot flash recovery_a twrp.img ?
Shadeclan said:
Is this the syntax? fastboot flash recovery_a twrp.img ?
Click to expand...
Click to collapse
Yes. Assuming you have renamed the downloaded file "twrp.img".
RETIEF said:
Yes. Assuming you have renamed the downloaded file "twrp.img".
Click to expand...
Click to collapse
A link to the TWRP you are using? I do believe there's a beta version somewhere here on the forum ... Aaah. It's for the kiev -3. I have a XT2113-2 - probably explains why it won't work on my phone.
Shadeclan said:
A link to the TWRP you are using? I do believe there's a beta version somewhere here on the forum ... Aaah. It's for the kiev -3. I have a XT2113-2 - probably explains why it won't work on my phone.
Click to expand...
Click to collapse
kiev-twrp-3.6.0_11.0_RC-1.4.img | by SyberHexen for Moto One 5g Ace
Download GApps, Roms, Kernels, Themes, Firmware, and more. Free file hosting for all Android developers.
androidfilehost.com
I have the Xt2113-2.
I have successfully installed /e/ foundation ROM on my Moto
RETIEF said:
I have the Xt2113-2.
Click to expand...
Click to collapse
I will grab it right away - many thanks.
I got a Metro by T-Mobile phone unlocked on eBay and while the phone no longer rejects MVNO sims, it won't connect to any network either. It still connects when I put the Metro sim back in but it won't connect with sims from Lyca, Tello or Hello Mobile, all T-Mobile MVNOs. The phone is a TCL 30 XE 5G (T767W) and I bought two of them new and they both have the same problem. I'm new to the T-Mobile network and I don't know if I'm missing something. I've never had this kind of trouble on Verizon or AT&T. Has anyone else run into a problem like this? I appreciate any help anyone can offer.
Thanks!
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
xXx yYy said:
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
Click to expand...
Click to collapse
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
WhatsWrongWithThisPhone said:
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
Click to expand...
Click to collapse
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Droidriven said:
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Click to expand...
Click to collapse
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
WhatsWrongWithThisPhone said:
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
Click to expand...
Click to collapse
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Droidriven said:
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Click to expand...
Click to collapse
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
WhatsWrongWithThisPhone said:
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
Click to expand...
Click to collapse
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Droidriven said:
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Click to expand...
Click to collapse
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
WhatsWrongWithThisPhone said:
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
Click to expand...
Click to collapse
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Droidriven said:
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Click to expand...
Click to collapse
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
WhatsWrongWithThisPhone said:
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
Click to expand...
Click to collapse
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Droidriven said:
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Click to expand...
Click to collapse
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
WhatsWrongWithThisPhone said:
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
Click to expand...
Click to collapse
There are couple of different kinds of "unlocked"
There is SIM/carrier unlock and there is bootloader unlock. They two completely different things and have nothing to do with each other.
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Droidriven said:
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Click to expand...
Click to collapse
I don't know how to do that.
WhatsWrongWithThisPhone said:
I don't know how to do that.
Click to expand...
Click to collapse
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Droidriven said:
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Click to expand...
Click to collapse
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
WhatsWrongWithThisPhone said:
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
Click to expand...
Click to collapse
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Droidriven said:
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Click to expand...
Click to collapse
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
WhatsWrongWithThisPhone said:
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
Click to expand...
Click to collapse
You've already used methods to check if it is unlocked. Obviously, the service you paid for didn't work, you can't get your money back for that, those services don't come with any guarantee. As I said, you can take another chance and try another 3rd party service that also is not guaranteed or you can wait and do it the official way. I'm betting the unlock service is a waste of time and money and you'll have to wait and do it the right way. That is the cost of blindly taking a shortcut.