I have a brand-new rooted and LineageOS modded Motorola One 5G Ace. Ever since the 3G shutoff, most of my family has been having problems with their phones - except for my son and his old Moto G4+ - his phone works perfectly. I expected the purchase of this phone, which was on the AT&T whitelist would solve the issues that I was having but that was not the case - this phone is still having the same problems. I even tried switching carriers (it would probably work if I went with AT&T directly but they're WAY too expensive) but it seems that no matter what I do, I can't call.
Now here is the interesting bit.
My carrier's access point gives me data but no phone.
Switching to any AT&T access point with the MMSC set to http://mmsc.mobile.att.net gives me phone, but no data. SMS is still available.
My carrier's tech support and I tried a lot of different things without success
Has anyone overcome this issue?
Sidenote - switching the MMSC to https://mmsc.mobile.att.net and the MMS port to 8080 works but data seems slower.
Shadeclan said:
I have a brand-new rooted and LineageOS modded Motorola One 5G Ace. Ever since the 3G shutoff, most of my family has been having problems with their phones - except for my son and his old Moto G4+ - his phone works perfectly. I expected the purchase of this phone, which was on the AT&T whitelist would solve the issues that I was having but that was not the case - this phone is still having the same problems. I even tried switching carriers (it would probably work if I went with AT&T directly but they're WAY too expensive) but it seems that no matter what I do, I can't call.
Now here is the interesting bit.
My carrier's access point gives me data but no phone.
Switching to any AT&T access point with the MMSC set to http://mmsc.mobile.att.net gives me phone, but no data. SMS is still available.
My carrier's tech support and I tried a lot of different things without success
Has anyone overcome this issue?
Sidenote - switching the MMSC to https://mmsc.mobile.att.net and the MMS port to 8080 works but data seems slower.
Click to expand...
Click to collapse
OK, so the answer seems to be the auto (PRL) selection in the "Set Preferred Network Type" list - except, on my phone, auto (PRL) doesn't show up for any entries other than GSM/WCDMA (dial *#*#4636#*#* and go to Phone Info). My son has LTE in his list. There must be a file somewhere on the phone with the preferred network types ...
you never mentioned where you got the phone (direct from att or 3rd party) or the precise model number.
was pondering getting this phone to help parents having to turn off LTE after the att 3g fiasco started, because att is their only coverage option
(stupid att refuses to enable VoLTE for many devices including their moto x4 devices, which would work fine on tmo if they had coverage, and running current LOS)
jmichael2497 said:
you never mentioned where you got the phone (direct from att or 3rd party) or the precise model number.
was pondering getting this phone to help parents having to turn off LTE after the att 3g fiasco started, because att is their only coverage option
(stupid att refuses to enable VoLTE for many devices including their moto x4 devices, which would work fine on tmo if they had coverage, and running current LOS)
Click to expand...
Click to collapse
Sorry. Phone is an XT2113-2 purchased directly from Motorola. Also, I was mistaken - the preferred network type needs to be set to "GSM/WCDMA preferred". I set the phone to what I listed above but the phone reset itself to that setting and it works. I suspect that once AT&T straightens everything out, you'll need to switch it to something else if it's not done automatically.
I found this phone at the top of the AT&T Whitelist for Motorola phones, which is one of the reasons I bought it. I refuse to get a Samsung or any other phone where the company goes out of its way to prevent people from unlocking the bootloader.
Well, I came across this little tidbit on the AT&T Community Forums.
The pertinent post is this one by Centarus3200:
Type this code into your keypad.
*#*#4636#*#*
If under "phone information", VOLTE is grayed out and you can't turn it on, ATT has blocked your phone's IMEI from being provisioned for 4G voice calls.
You can try to convince advanced tech support to provision your phone for VOLTE, but they'll either stall you out on an endless circle (Edited per community guidelines) or basically tell you to go (Edited per community guidelines) an egg (meaning buy a new phone from them).
Unnoficially, ATT will NOT provision any unlocked phone for VOLTE. Period.
Yes, even if it's on their whitelist. They just wanted to screw you into a corner first with that lie.
There are several vendors selling unlocked phones for use with their networks. If these phones are able to achieve LTE / 5G coverage, it must be due to one of the following reasons:
Best case (and unlikeliest scenario) - the IMEI of all phones sold by the carrier has been registered with AT&T and will be allowed on their network - that would allow modding of the phone since the IMEI is not changed during modding.
The "unlocked" phone has been modified somehow to AT&T specs so that it will be allowed on the network. This would mean modding the phone would get rid of the modification so a modded phone would lose coverage.
Worst case - AT&T can detect the OS fingerprint of the phone. If this changes when the bootloader is unlocked, that would mean that AT&T can detect phones with unlocked bootloaders.
Sadly, I am returning my brand new phone to Motorola - I don't have the technical savvy to deal with this. It would require some wizard over at LineageOS to overcome this hurdle.
Shadeclan said:
Phone is an XT2113-2 purchased directly from Motorola. Also, I was mistaken - the preferred network type needs to be set to "GSM/WCDMA preferred".
Click to expand...
Click to collapse
thanks for confirming.
i suspected that ATT would continue being excessively fascist, capitalist pigs, with their whitelist extortion racket of VoLTE certification fees from manufacturers...
no point in getting this 2021 bootloader unlockable device to use with LOS (since moto hasn't upgraded os from 10 for most variants) if my parents are stuck on 3.5G H+ mode anyway.
please file both an FCC and FTC complaint against ATT for their anti-consumer, anti-competitive, and anti-environment VoLTE whitelist policy hidden under the claims of "3g shutdown".
jmichael2497 said:
thanks for confirming.
i suspected that ATT would continue being excessively fascist, capitalist pigs, with their whitelist extortion racket of VoLTE certification fees from manufacturers...
no point in getting this 2021 bootloader unlockable device to use with LOS (since moto hasn't upgraded os from 10 for most variants) if my parents are stuck on 3.5G H+ mode anyway.
please file both an FCC and FTC complaint against ATT for their anti-consumer, anti-competitive, and anti-environment VoLTE whitelist policy hidden under the claims of "3g shutdown".
Click to expand...
Click to collapse
Well, I wouldn't say capitalist. Capitalists would be interested in maximizing their profits and would avoid restrictions. Monopolists and mercantilists, certainly but capitalists get a bad rap.
I won't be filing a complaint. AT&T is a merchantilist concern in cahoots with the government agencies mentioned. Anything I do will be flatly ignored. The best approach is the market approach - circumvent their restrictions and make them look foolish.
ATT is apparently doing just fine on the capitalist front, my parents are pretty ready to just give up on android and keep saying let's just buy an iphone because never had calling problems with them, so... i'm sure plenty other folks stuck with ATT are just buying off their whitelist from ATT, more profit from lack of choices.
Here is the story so far ...
3G Shutdown - Consumer Cellular is bought out by AT&T so all their phones are locked now.
Purchased a Motorola One 5G Ace from Motorola, unlocked the bootloader and installed LineageOS.
Moved my service to Pure Talk - no 4G.
Tried to go to Mint Mobile but there is no real T-Mobile coverage in my town.
Gave up and sent back the Ace to Motorola. Decided to purchase a phone directly from the provider.
Did some research and found that the only company offering Motorola phones on the AT&T network is Patriot Mobile - Purchased a Moto G Play from them. Decided not to unlock the bootloader quite yet but got the unlock key from Motorola.
There was some issues with activating the phone so I put my Pure Talk SIM in the phone and was able to access the 4G network.
Made myself a developer on the phone and tried to turn on OEM Unlocking - not able to do it.
Today, I ironed out the issues with Patriot Mobile activated the service and put my Patriot Mobile SIM card in. Now I can turn on OEM Unlocking.
Observations: It appears that the provider SIM card is able to control whether or not OEM Unlocking can be turned on. It also appears that the provider SIM card can detect if OEM Unlocking is on or off and either send that info to the provider, limit band access or, possibly, penalize the user in other ways.
What to Do: I plan on leaving the OEM Unlocking switch in the ON position for a week and monitor for 4G coverage. If everything looks good, I will then unlock the bootloader and wait for another week. If that goes well, I will purchase another 5G Ace and see how that goes.
Shadeclan said:
Here is the story so far ...
3G Shutdown - Consumer Cellular is bought out by AT&T so all their phones are locked now.
Purchased a Motorola One 5G Ace from Motorola, unlocked the bootloader and installed LineageOS.
Moved my service to Pure Talk - no 4G.
Tried to go to Mint Mobile but there is no real T-Mobile coverage in my town.
Gave up and sent back the Ace to Motorola. Decided to purchase a phone directly from the provider.
Did some research and found that the only company offering Motorola phones on the AT&T network is Patriot Mobile - Purchased a Moto G Play from them. Decided not to unlock the bootloader quite yet but got the unlock key from Motorola.
There was some issues with activating the phone so I put my Pure Talk SIM in the phone and was able to access the 4G network.
Made myself a developer on the phone and tried to turn on OEM Unlocking - not able to do it.
Today, I ironed out the issues with Patriot Mobile activated the service and put my Patriot Mobile SIM card in. Now I can turn on OEM Unlocking.
Observations: It appears that the provider SIM card is able to control whether or not OEM Unlocking can be turned on. It also appears that the provider SIM card can detect if OEM Unlocking is on or off and either send that info to the provider, limit band access or, possibly, penalize the user in other ways.
What to Do: I plan on leaving the OEM Unlocking switch in the ON position for a week and monitor for 4G coverage. If everything looks good, I will then unlock the bootloader and wait for another week. If that goes well, I will purchase another 5G Ace and see how that goes.
Click to expand...
Click to collapse
I unlocked the bootloader without loss of service today. I'll be reordering my Moto One 5G Ace today along with a phone for my daughter. Looks like Patriot Mobile is going to let people on the AT&T network with unlocked phones. I sent an email to the company CEO and thanked him.
Shadeclan said:
I unlocked the bootloader without loss of service today. I'll be reordering my Moto One 5G Ace today along with a phone for my daughter. Looks like Patriot Mobile is going to let people on the AT&T network with unlocked phones. I sent an email to the company CEO and thanked him.
Click to expand...
Click to collapse
Downloaded the recovery files today with the Motorola recovery tool and tried using Magisk to modify the boot image - it failed. I may try to load Magisk from recovery. There is no "official" TWRP recovery but both /e/ foundation and LineageOS have their own recoveries that can be flashed or run from fastboot.
Update 20220614 15:01 EST: I successfully rooted the phone through /e/ foundation recovery using Magisk 25.0. TopJohnWu has rewritten the whole thing V25 is currently in beta but I read through the notes and I felt more confident with this version. After root, I was able to get 5G data and send and receive phone calls just fine. Next step is to load /e/ ROM onto the phone. I am confident that I can recover using the Motorola recovery tool if things go south.
The TWRP on the Telegram channel works. I am using it.
RETIEF said:
The TWRP on the Telegram channel works. I am using it.
Click to expand...
Click to collapse
Were you able to load it under a custom ROM? That was my issue - couldn't get TWRP to load regardless of whether I had flashed it to recovery or booted into it via fastboot.
Shadeclan said:
Were you able to load it under a custom ROM? That was my issue - couldn't get TWRP to load regardless of whether I had flashed it to recovery or booted into it via fastboot.
Click to expand...
Click to collapse
I flashed it with fastboot to recovery_a and recovery_b. I then rebooted to system, then turned the phone off, rebooted to fastboot, selected recovery and it booted.
RETIEF said:
I flashed it with fastboot to recovery_a and recovery_b. I then rebooted to system, then turned the phone off, rebooted to fastboot, selected recovery and it booted.
Click to expand...
Click to collapse
Is this the syntax? fastboot flash recovery_a twrp.img ?
Shadeclan said:
Is this the syntax? fastboot flash recovery_a twrp.img ?
Click to expand...
Click to collapse
Yes. Assuming you have renamed the downloaded file "twrp.img".
RETIEF said:
Yes. Assuming you have renamed the downloaded file "twrp.img".
Click to expand...
Click to collapse
A link to the TWRP you are using? I do believe there's a beta version somewhere here on the forum ... Aaah. It's for the kiev -3. I have a XT2113-2 - probably explains why it won't work on my phone.
Shadeclan said:
A link to the TWRP you are using? I do believe there's a beta version somewhere here on the forum ... Aaah. It's for the kiev -3. I have a XT2113-2 - probably explains why it won't work on my phone.
Click to expand...
Click to collapse
kiev-twrp-3.6.0_11.0_RC-1.4.img | by SyberHexen for Moto One 5g Ace
Download GApps, Roms, Kernels, Themes, Firmware, and more. Free file hosting for all Android developers.
androidfilehost.com
I have the Xt2113-2.
I have successfully installed /e/ foundation ROM on my Moto
RETIEF said:
I have the Xt2113-2.
Click to expand...
Click to collapse
I will grab it right away - many thanks.
Related
I am by far no where near the caliber of technology that lie within this web site, however, I am simply trying to get some direction regarding my S3.
I purchased it from Verizon-2 yrs ago, contract expired 7/8/13; did not renew. I went with Consumer Cellular (more fitting for the older generation) but my S3 WON'T WORK ON THEIR NETWORK!
I have spent the last 3 weeks doing research on this phone to see if it can be 'unlocked' to work with a another carrier. The phone is like brand new and I don't want to get rid of it, I'd prefer to use it with the new carrier.
Is there anyone who can give me some direction to this issue? Can the phone infact be "unlocked' to work with Consumer, it has the Verizon SIM card in it, I was able to root it, successfully, now if I can just get it unlocked. Had to purchase another phone so that I would not be without phone service while I work on trying to get this one unlocked.
I've been told it can't because Verizon is a CDMA carrier and Consumer is a GSM..if this in fact true than I've no options but to sell the phone.
I do have "Preferred Network Mode' and it gives me the following options, Global, LTE/CDMA & GSM/UMTS.
Any help, directions or information would be greatly appreciated. With my thanks to all those who have taken the time to read this post.
Southern66 said:
I am by far no where near the caliber of technology that lie within this web site, however, I am simply trying to get some direction regarding my S3.
I purchased it from Verizon-2 yrs ago, contract expired 7/8/13; did not renew. I went with Consumer Cellular (more fitting for the older generation) but my S3 WON'T WORK ON THEIR NETWORK!
I have spent the last 3 weeks doing research on this phone to see if it can be 'unlocked' to work with a another carrier. The phone is like brand new and I don't want to get rid of it, I'd prefer to use it with the new carrier.
Is there anyone who can give me some direction to this issue? Can the phone infact be "unlocked' to work with Consumer, it has the Verizon SIM card in it, I was able to root it, successfully, now if I can just get it unlocked. Had to purchase another phone so that I would not be without phone service while I work on trying to get this one unlocked.
I've been told it can't because Verizon is a CDMA carrier and Consumer is a GSM..if this in fact true than I've no options but to sell the phone.
I do have "Preferred Network Mode' and it gives me the following options, Global, LTE/CDMA & GSM/UMTS.
Any help, directions or information would be greatly appreciated. With my thanks to all those who have taken the time to read this post.
Click to expand...
Click to collapse
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
david_hume said:
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
Click to expand...
Click to collapse
In regards to Unlocking the phone, the phone is unlocked out of the box, you just pop in your sim and select GSM mode! you have to set the APN for DATA yourself tho!
Galaxy s3 sCH-I535
david_hume said:
How did you get this phone 2 years ago? It barely came out a little more than a year ago.
Next, you can unlock it, but only if you pay for the full retail for the phone and then contact Verizon about what you want to do and then get an unlock code. After that, you're going to need a SIM card from Consumer Cellular.
There shouldn't be a problem with radio frequencies since the Verizon GS3 is a global phone. So the SIM card should work after you get it set up.
If I'm wrong in some aspect, someone feel free to correct me.
sent from my Infected Bonestock GS3
Click to expand...
Click to collapse
Hi:
I do not recall the date of purchase but know that when I purchased it I had to sign for a 2 yr contract with Verizon..that contract was up July 8,2013.
That is not important, what is important is to find out if in fact the phone can be unlocked, VERIZON swears it is unlocked so they are not going to be of any use to me to get their help. It is up to me to find someone who can unlock this phone via a cable. The code places I have contacted can't come up with a code, they have instructed me that it needs to be done with a cable.
As I stated, I am simply trying to get the phone unlocked to use on Consumer Celluar, of which I am already a memeber and have the SIM card activated on another SAMSUNG phone of which I had to buy.
I do not have to buy the phone outright, as the phone is paid for, thus the 2 yr contract. the phone is mine, but as long as it is in the state it is now, I can only use it on VERIZON.
The I535 has a sim card in it from Verizon, when I take out the Verizon SIM card and put in the Consumer SIM card I get the message, "this is a non verizon SIM card.
I am researching this everyday to find out if IT CAN BE UNLOCKED, AND #2 WHO CAN I GET TO UNLOCK IT? Verizon went so far as to tell me that all the person needs is a USB cable and PC...how true this is, I don't know.
Thank You
Southern66 said:
Hi:
I do not recall the date of purchase but know that when I purchased it I had to sign for a 2 yr contract with Verizon..that contract was up July 8,2013.
That is not important, what is important is to find out if in fact the phone can be unlocked, VERIZON swears it is unlocked so they are not going to be of any use to me to get their help. It is up to me to find someone who can unlock this phone via a cable. The code places I have contacted can't come up with a code, they have instructed me that it needs to be done with a cable.
As I stated, I am simply trying to get the phone unlocked to use on Consumer Celluar, of which I am already a memeber and have the SIM card activated on another SAMSUNG phone of which I had to buy.
I do not have to buy the phone outright, as the phone is paid for, thus the 2 yr contract. the phone is mine, but as long as it is in the state it is now, I can only use it on VERIZON.
The I535 has a sim card in it from Verizon, when I take out the Verizon SIM card and put in the Consumer SIM card I get the message, "this is a non verizon SIM card.
I am researching this everyday to find out if IT CAN BE UNLOCKED, AND #2 WHO CAN I GET TO UNLOCK IT? Verizon went so far as to tell me that all the person needs is a USB cable and PC...how true this is, I don't know.
Thank You
Click to expand...
Click to collapse
Verizon is right by saying its unlocked, and thats the most anyone can help you, if you are going to try unlocking the phone by cable, you might as well throw money down the drain! and 2 you need to update to the MF1 software! as MB1 and MD3 would tell you its non verizon sim card, but even on that update if you put the phone in GSM mode in Network settings the phone should work fine for calling and texting!
having the same issue, if you find out anything will you please let me know how to do this too. i would greatly appriciate it
SIM
Did you get the free Consumer Cellular SIM yet? Your post said you have rooted and have the Verizon SIM, and you can't get on CC network without their SIM card.
The phone is already "unlocked" for global/GSM use with the JB update, so you should be able to just pop in a SIM card from CC and change settings (they should provide you with this info).
A lot of ppl are saying the Verizon GS3 is already unlocked, but when i pop in my metro pcs sim card and switch network to cdma, nothing happens. What would I have to do to make it work with this metro carrier?
No Data, No Voice, No SMS
Hi. Im also having the same issue. I have a Verizon GS3 that was originally running 4.0.4, VRALHE. I rooted, updated the baseband to MF1, and installed RLS16 of Hyperdrive, so I now am on 4.1.2. I have the option to go GSM or Global, but when I put in my MetroPCS sim, I get nothing. It prompts me for Global, but I cant make calls or send sms. I also put in the APN and no data as well. Anyone know whatbI should do next? I have an IMEI, it doesnt appear to be lost, and I have tried the phone info app, as well as trying to go through the secret menu, the network lock menu is blank.
Hey, I got the same problem, and considering how it's been a while since the last post I wonder if there is any new news on this front. Thanx!
P.s: It came preinstalled with 4.3 stock, not rooted yet. I have the option to instal 4.4.2 via Kies {PDA:NE1 / PHONE:NE1 / CSC:NE1 (VZW)}.
Update here:
I digged into some settings and found that switching it into either Global or GSM seems to make the phone capable of voice calls.
Idk about 3G, I did manually type in the APN settings, but I never use anything other than wifi because internet here is expensive unless you go with one of their plans.
So if you haven't tried it, on 4.3 go to settings, under wireless and networks select 'More Settings', Mobile Networks, Network Mode.
Worked for me, although I still get "Non-Verizon SIM" in the notifications bar and it looks like my signal is a bit weaker than before. But still works.
guys you are wrong
guys there is no way metropcs, Boost mobile or sprint networks Work cause these are CDMA carriers and verizon and the other CDMA Carriers has a different activation way on Verizon smartphones the GSM module(gsm networks as well) come unlocked for foreigner carriers even the GSM US carriers(AT&T or TMOBILE) sometimes doesnt work hope that info help
I'd like to get Wifi calling, Visual Voicemail, and 4g on an unlocked A515F.
As of now the phone reports itself as this:
Baseband A51FXXU3BTH5
Service provider (stuff) TPA TPA TPA TPA
Network AT&T
Moble network state disconnected
Service in service
IMS not registered
Mobile voice LTE
Mobile data LTE
VoLTE seems to be on? I thought this doesn't work on unlocked phones.
Being new to this the providers are all over the map on all kinds of stuff regarding unlocked phones. (AT&T rant I'm sure many of you have been here Grrrr.)
Network mode auto is LTE/3G/2G, there is no 4G option (as I believe in my research is how it is with unlocked phones)
So, I suppose the question is, if I follow the steps outlined in this thread:
https://forum.xda-developers.com/galaxy-a51/how-to/guide-how-to-change-csc-a51-t4129243
and flash the AT&T firmware, will I get 4G, Visual voicemail, and WiFi calling? As well as whatever the heck ATT disables for unlocked devices.
Will this require another trip to the store and a 4G SIM put in there?
New to this, but I have tried to research this as much as I could. Thanks for all the info.
Steve
Forum?
Have I put this in the wrong sub forum? Should it be in the firmware flashing forum?
First don't need to flash anything unless you want to waste your time with bloatware.
What you have to look into for your service desires, is do you have wifi in your service plan? If yes, did you activate it on the A51 you are using? (Also make sure your sim card is sim 1)
Also you don't have to use any provider's visual voicemail to get it for your phone. I've used YouMail for about 2 decades.
As far as lte & 4G. My phone is from same csc TPA TPA/TPA. I've seen both 4G & 4G LTE on my service. So your question about that was a little vague. But U.S. providers (at&t or tmo) won't tell you 90% of the time that you have to get 4G LTE sim card & pay for a 4G LTE service plan on order to get it.
Thanks for the reply.
It's sim 1. IMS not registered my be the issue, ill call ATT tomorrow.
I've been able to get visual voicemail back by installing the APK. The play store says it is not compatible with my device, APK was fine. I will check and try what you suggested.
Yeah, it might get a few chuckles here but i've had a S5 for years, and replaced it 3 times with ebay s5's. Love it. Initally i just popped my old iphone 4 sim in there and used it forever. I never had wifi calling and when i attempted to enable it it said the sim was the problem.
Imagine my surprise after going to the store and getting the proper sim i see the 4g icon appear and wifi calling, etc. All these were ATT firmware phones, on power the logo pops up, bloatware, etc on the S5's. Miss it already. What am i going to do with all these batteries and chargers?
This has been a different thing. Being in the States, not traveling overseas (at this time i believe no one will have us anyway) and this unlocked phone. As far as bloatware goes, its still kinda there in one way or another. Clicking on a link within chrome forces samsung internet every once in a while. Yeah, there is no real extra stuff on the device as it is. Its just weird.
Getting a sim for this at the store took a little more time then I thought it would. The employee was checking out the phone for a little longer then just handing me a sim.
I've changed the APN, possibly to the incorrect settings, to get 4g and wifi calling bacK. But that seemed to knock out any mobile data. Granted I may have entered the wrong settings. I'll look for others.
What's really confusing is the lack of these things. Is this phone cabible of 4g in the hardware? Wifi calling seems to be a forced ATT unlocked thing.
Sorry, long winded. This article states that when I am seeing the 3g lte it is really 4g.
Egads, link without 10 posts wont let happen. It's the B&H photo article regarding unlocked phones.
The wireless calling is not happening. Is this inherent to unlocked phones on ATT? VoLTE is on as far as the settings tell me. I'll poke around some more.
Many thanks
Steve
4g was on the S5 so i would assume it was part of the plan. Switching to the nano sim A51 should not knock that out.
I've read so many posts here, as i know my questions are pretty basic compared to other discussions, so thanks again.
If you'd like to discuss the numerology hidden in octal permissions let me know
If there was a screenshot of the mobile networks
Data roaming off
VoLTE SIM1 On
LTE/3G/2G (auto connect) checked
3G/2G (auto connect)
3G only
2G only
Yeah, I just bricked it ish. Tried the A51U-1 At&T firmware USA. I'm downloading the Italian Samsung firmware to get it back I hope. "Only official binaries are allowed".
The phone was in emergency mode and showing the PIT error with the A51U1 firmware.
The Italian firmware set uploaded fine. Now only it only shows a white circle with the little lightning bolt inside if connected to a usb cable. Computer wont recognize it. Resetting it vol down and power/bixby key turns the display off for a sec but it comes right back to the same thing. This is bricked huh. Any ideas?
Holy cow I held the vol down buxby bixby button down as I removed the usb cable I am getting the factory data reset screen. Maybe there is hope.
Yeah same thing again. If anyone has this issue you can at least get back to factory reset by holding the buttons and quickly yanking the USB cable out when the charging logo disappears.
-edit again
Recovery mode vol down + power. When it blanks keep the power button down and push vol up.
I wonder what to try in the choices.
Wipe cache?
Reboot to bootloader?
Im looking at the last log there is a whole lot going on. At about 80% of it is shows a ******FILE SYSTEM MODIFIED****, then it looks like its setting the octal permissions on a bunch of stuff, then it looks like it cant find /etc/firmware/calliope_sram.bin and from a bunch of other places in the filesystem.
After about 87% it looks like it is basically describing how it is displaying the recovery mode screen.
Displayed is samsung/a51nsxx/a5111/RP1A.200720.012/A51FXXU4EUC8
The phone came as an A51F. Was trying to flash to A51U1(ATT).
-Edit again.
I have hope for this but I am aware I am a flippin second from bricking the device. Any input is highly appreciated.
Steve
I will attempt this if I can find the download screen,
[RECOVERY] TWRP For Samsung Galaxy A51 SM-A515F One UI 3.0 DUB1 Android 11
Assalom-o-Alaikum! How to Root and Flash TWRP on Samsung Galaxy A51 SM-A515F Android 11 – Build number DUB1 – Android security patch level: February 1, 2021. The TWRP version is 3.5.0 developed and brought to you by [email protected] senior...
forum.xda-developers.com
looks like is TPA for Panama, Downloading firmware through Samsung firmware downloader. But I would like the USA ATT firmware so I can have 4g and wifi calling. OMG Im gonna brick this thing.
Reboot computer and phone reboots into Cyrillic I find this rather funny at this point. But it is the phone setup screen and routine.
edit-- Hilarious. Didn't even install the Panama TPA firmware unless Samsung Firmware Downloader did it by itself while I was taking a nap. Cyrillic boot? looks like it is on the network at least I think can talk to someone been a lonely couple of days.
edit again== This is a linux computer that can make phone calls. WTF is the deal here. Really? All this stuff? I'm exploring all the custom ROMs and whatnot here in the forums. All I wanted was 4G and wifi calling. That is what my S5 did and I loved it. The S5. Flippin old phone but a fun one. Thousands of dollars to ATT over the years and they wont turn this phone to 4g on for me?
Thanks for everyone that has put effort into this that is amazing I really cant thank you enough.
edit yet again. Maybe flashing the firmware I have to wait for a couple of hours for it to fire up? I am assuming everything I am doing is wrong.
Can do... https://forum.xda-developers.com/t/guide-how-to-change-csc-on-a51.4129243/
LOL welcome to Yandex love from Los Angeles xoxoxoxo. Veppine miatsen? Ya gavira pa Ruski?
Well I see the LTE and 4G icon at times now, Dunno about wifi calling tho.
Network AT&T
Mobile network state Disconnected
Service state In service
IMS registration state Not registered
Voice and network type LTE
Also android 11 I may have been 10 before?
No bloatware but the Yandex stuff.
No ATT logo on startup.
Again thanks for all your work and knowledge on this stuff, I'll poke around some more and see what firmware is actually on there. It says SM-A515F/DS.
Oh! A515FXXU4EUC8.
SER/SER,SER/TPA
Again thanks - ramblings form a newbie.
SER CSC, well that explains Yandex.
adeptustech said:
First don't need to flash anything unless you want to waste your time with bloatware.
What you have to look into for your service desires, is do you have wifi in your service plan? If yes, did you activate it on the A51 you are using? (Also make sure your sim card is sim 1)
Also you don't have to use any provider's visual voicemail to get it for your phone. I've used YouMail for about 2 decades.
As far as lte & 4G. My phone is from same csc TPA TPA/TPA. I've seen both 4G & 4G LTE on my service. So your question about that was a little vague. But U.S. providers (at&t or tmo) won't tell you 90% of the time that you have to get 4G LTE sim card & pay for a 4G LTE service plan on order to get it.
Click to expand...
Click to collapse
Welp, now
A515FXXU4EUC8.
SER/SER,SER/TPA
Twrp as ap.
Force encrypt,
Magisk,
Then what? Odin U or U1 firmware wont that overwrite ap? Agh.
Extract PIT from the working firmware and pit tab? Agh.
Consider myself lucky running SER TPA firmware?
Am I about to trip Knox?
Welp, getting the 3G going away feb 2022 messages from ATT even though it does display the little 4G icon at times. Called Att they say they can see the imei. They say sending a new phone. Not an a51 who knows. Most likely some thing that up the account to $100 a month.
Be warned the you will loose everything is real on firmware flashing but weird. Thought i copied the entire filesysyem but things dropped out
.
This is an old model phone so i understand and my first shot at flashing it. Probably try again as i think i did not flash the u1 correctly. Still can talk, text, whatever. Frustrating, old phone, who cares.
Ah they sent me a S10e for free no complaints. Ill try the att a51 firmware again nothing to loose at this point see what happens and follow the guides.
Basically, title. I thought the phone would change to possibly AT&T since H2O is a MVNO that uses their network... Should I just flash U1 firmware? If so, how to do that without losing data is possible.
This won't totally get rid of it but you won't see the icons anymore and it will be disabled:
You can disable almost anything with the command below:
from adb use: adb shell pm disable-user --user 0 <package_to_disable>
leave off the brackets. Get the actual package name by using My APK pro app to find actual name.
I don't think you would want to flash a different carrier ROM onto the phone - likely asking for trouble in a number of functions.
You may flash the unlocked stock variant of the ROM through ODIN, as described in: https://forum.xda-developers.com/t/sm-a716u1-5g-firmware-for-us-models.4144387/
I am running it the latest version of it. It is great and no carrier bloat. Samsung bloat is of course....present.
diehardbattery said:
Basically, title. I thought the phone would change to possibly AT&T since H2O is a MVNO that uses their network... Should I just flash U1 firmware? If so, how to do that without losing data is possible.
Click to expand...
Click to collapse
The easy way, take your pick:
Service Disabler - Apps on Google Play
Disable, Freeze & Uninstall unwanted Service or Package on Android (Need Root)
play.google.com
CCSWE App Manager (Samsung) - Apps on Google Play
CCSWE App Manager was designed for users who want disable applications and packages to improve performance. It also allows you to hide icons for applications they do not use without uninstalling the entire application. You can also hide icons for stock system applications which will allow you to...
play.google.com
#Soliton said:
You may flash the unlocked stock variant of the ROM through ODIN, as described in: https://forum.xda-developers.com/t/sm-a716u1-5g-firmware-for-us-models.4144387/
I am running it the latest version of it. It is great and no carrier bloat. Samsung bloat is of course....present.
Click to expand...
Click to collapse
Hi, on a related matter, ATT is telling me that my unlocked TM A71 is incompatible with their network (after 3G sunset) because it is not VoLTE capable. TM support site says VoLTE is on by default but no menu options are provided to enable or disable. Anyone know whether this issue can be resolved using the stock ROM?
I'm having the same issue. With a TMobile csv. Any ideas? Is there a way to get a att csv rom? So that volte is enabled?
Mikeeee69 said:
I'm having the same issue. With a TMobile csv. Any ideas? Is there a way to get a att csv rom? So that volte is enabled?
Click to expand...
Click to collapse
Don't know if this will work for you but it's worth a shot -- I took my SIM and put it in my old 4G phone, got it going, then put the SIM back in the A71. It's still working, in fact I'm sending this message from it. Keeping my fingers crossed.
UPDATE, 03/20/22: My phone stopped being able to send or receive calls a couple days ago, so apparently my workaround was short-lived. It is still able to send and receive SMS and MMS and provide hotspot. For now, I've forwarded all inbound calls to my GV #, but when this current month's plan comes close to an end, I'm ditching AT&T for Verizon.
UPDATE, 7/20/22: Apparently an OTA update from TM fixed the issue with my phone not working on the ATT network. Some weeks ago it started working; I hesitated to mention it here thinking it could stop working at any minute after the back and forth with ATT I posted about earlier, but it's been close to 3 months now.
My A71 5G was a Sprint version and T convinced me to SIM swap and it installed that hideous magenta boot screen and that T jingle. When I rebooted I was mad. They should warn you.
My phone was unlocked, network wise, so....
I cross flashed the U1 US Unlocked firmware with patched ODIN and it turned out great.
What carrier are you with now? TM? I can't use TM where I live because their coverage blows (TM 5G slower than ATT 3G), to the point where it's unusable. BTW, Sprint also sucks where I live.
MHay-WNY said:
What carrier are you with now? TM? I can't use TM where I live because their coverage blows (TM 5G slower than ATT 3G), to the point where it's unusable. BTW, Sprint also sucks where I live.
Click to expand...
Click to collapse
sadly, i am with tmo. i don't like them. everything works fine
How do i unlock my Sim Network on Galaxy A71 5G T-Mobile carrier?
Please guys, how do i unlock my local sim network here in Nigeria?
I bought a second hand used Samsung Galaxy A71 5g from a vendor here. My local network won't work on the phone, telling me it's locked. The phone runs on a Snapdragon chip.
I'm really desperate about unlocking the network, how to i go about this?
mcxherm said:
How do i unlock my Sim Network on Galaxy A71 5G T-Mobile carrier?
Please guys, how do i unlock my local sim network here in Nigeria?
I bought a second hand used Samsung Galaxy A71 5g from a vendor here. My local network won't work on the phone, telling me it's locked. The phone runs on a Snapdragon chip.
I'm really desperate about unlocking the network, how to i go about this?
Click to expand...
Click to collapse
You're probably going to have to buy a network unlock code. Or try and get in contact with the original seller and explain the situation. Usually the original owner of the phone can request a network unlock code from their carrier if the phone is fully paid off.
I unlocked my note 10+ 5g from t-mobile, but it won't get service with verizon.
When I install a non-tmobile sim, the software does not switch from tmobile for some reason.
Also Sam Mobile only has t-mobile and metro pcs firmware availible for the sm-n976u
Does anyone know if there is a way to get the phone working with verizon? Thanks.
-God Bless
Try clearing Sim card tool kit data.
Network reset.
Clear system cache.
Edit Access point names to correct values.
That's all I got but sure there's more. Never had use more than the above but never changed carriers. Verizon advanced tech support should be able to help... AT&T would.
The Verizon Note 10+ 5G has a different model number. So they probably won't allow the T-Mobile/Metro/AT&T version on their network
iBowToAndroid said:
The Verizon Note 10+ 5G has a different model number. So they probably won't allow the T-Mobile/Metro/AT&T version on their network
Click to expand...
Click to collapse
I think you're correct. AT&T is compatible with Tmobile but not Verizon according to B&H Photo compatibility charts.
So it look like AT&T is in your future. AT&T is easier to deal with anyway. Do not use a corporate store though, use over the phone or online AT&T.
It may be possible to change out the C port PCB for the Verizon variant. Yes that PCB controls internet access. I can't confirm this is the only difference though! That PCB is only $20 and relatively easy to change out.
blackhawk said:
I think you're correct. AT&T is compatible with Tmobile but not Verizon according to B&H Photo compatibility charts.
So it look like AT&T is in your future. AT&T is easier to deal with anyway. Do not use a corporate store though, use over the phone or online AT&T.
It may be possible to change out the C port PCB for the Verizon variant. Yes that PCB controls internet access. I can't confirm this is the only difference though! That PCB is only $20 and relatively easy to change out.
Click to expand...
Click to collapse
It's gets service with att, but it still has the tmobile boot logo. I flashed the att rom, but it didn't help. The carrier is supposed to automatically switch when you insert a different sim card right?
I also tried *#272*imei# but it says "unable to process the request"
CPR.OP546 said:
It's gets service with att, but it still has the tmobile boot logo. I flashed the att rom, but it didn't help. The carrier is supposed to automatically switch when you insert a different sim card right?
I also tried *#272*imei# but it says "unable to process the request"
Click to expand...
Click to collapse
Is it on Verizon or AT&T???
My 60 second attention span is kicking in... now.
As for switching sims I never had to.
The boot logo is the least of worries.
Be glad you didn't brick it.
blackhawk said:
Be glad you didn't brick it.
Click to expand...
Click to collapse
It's actually super difficult to hard brick a Qualcomm device, and even if it is hard bricked and only enters EDL mode, it can be fixed as long as you have the correct files.
There are too many safeguards in place between Qualcomm and Samsung - the average user will always be blocked from doing anything that would brick a device. There's really no danger in flashing firmware whatsoever
blackhawk said:
Is it on Verizon or AT&T???
My 60 second attention span is kicking in... now.
As for switching sims I never had to.
The boot logo is the least of worries.
Be glad you didn't brick it.
Click to expand...
Click to collapse
I'm trying to use it with att because it won't get service with verizon at all.
It's very annoying having the tmobile bloatware. Also it should be compatible with att's 5g, but it only gets lte.
CPR.OP546 said:
I'm trying to use it with att because it won't get service with verizon at all.
It's very annoying having the tmobile bloatware. Also it should be compatible with att's 5g, but it only gets lte.
Click to expand...
Click to collapse
So then I'm assuming that it did not automatically change over to the AT&T splash screen and bloatware when you inserted an AT&T SIM?
iBowToAndroid said:
So then I'm assuming that it did not automatically change over to the AT&T splash screen and bloatware when you inserted an AT&T SIM?
Click to expand...
Click to collapse
Right. It does not have a multi-csc mode for some reason. I thought all samsung phones had that by default.
CPR.OP546 said:
Right. It does not have a multi-csc mode for some reason. I thought all samsung phones had that by default.
Click to expand...
Click to collapse
Not all, no. But all U models should have it.
Have you tried doing a full Odin firmware flash including an AT&T USERDATA file?
iBowToAndroid said:
Not all, no. But all U models should have it.
Have you tried doing a full Odin firmware flash including an AT&T USERDATA file?
Click to expand...
Click to collapse
Yes. That is what I meant by flashing the att rom. It does not seem to make a difference.
CPR.OP546 said:
Yes. That is what I meant by flashing the att rom. It does not seem to make a difference.
Click to expand...
Click to collapse
I may have a way to do it. No guarantees though
iBowToAndroid said:
I may have a way to do it. No guarantees though
Click to expand...
Click to collapse
I'm guessing the only option left is to root the phone, and then start manually removing things.
CPR.OP546 said:
I'm guessing the only option left is to root the phone, and then start manually removing things.
Click to expand...
Click to collapse
My method doesn't involve root, no. You can't root if you've taken an OTA update in March of this year or later
I hope I can be of some help.
I recently ordered a Note 10+ 5G - Locked Verizon from a popular online re-seller. When I turned it on, I was greeted with an AT&T boot logo. I was pretty upset, but I though I'd try to get it up and running on Verizon before spending a couple weeks sending it back and getting a replacement. I tried Verizon's online software and I couldn't get beyond the IMEI change. It kept telling me that the Note's IMEI was what I was already using with my Droid, which was obviously not the case. So, I headed into my local Verizon store.
Nothing they did would get my 4G SIM to work, so they swapped out for a 5G SIM for free, then switched my hardware IMEI numbers and proceeded to have a some difficulty getting on the network. After doing a network reset, it seemingly worked. More on that below. I was getting both data and voice over network. I was able to transfer my setting, apps, etc from my Motorola Droid with Samsung Switch. The phone indicates both 3G and 4G signals as I travel around town. 5G is not available in my immediate area, though it is in some cities I occasionally travel to, but I'm unable to test that just yet. I become aware that there are differences between Verizon's 5G and other networks and it seems the non-Verizon phone I have is probably for the best in terms of compatibility.
Unfortunately, texts frequently take 10-30 seconds to send. Images, gifs and other non-text MMS can take multiple minutes to send and sometimes just fail. Other times the recipient will receive them twice. I feel like this may be due to the poor coverage at my residence. Further testing in areas of good to excellent coverage are necessary. I tried changing the network settings from Settings > Connections > Mobile Networks > Network Mode, but anything other than the default "GLOBAL" would result in a disconnect of data and voice services. The only way to fix it was Settings > General Management > Reset > Reset Network Settings. This would restore the Mode to GLOBAL and bring back data and voice services.
In an effort to remove the AT&T branding, I learned how to trigger a carrier switch, dialed the code and changed it from AT&T to XAA. That got rid of the AT&T boot animation and I was able to remove all but 2 stubborn AT&T apps. I noticed that my android version was 10 and UI was 2.5, so I set out to update.
This is where things got frustrating. Every attempt to update through the settings > software update was met with failure. Try again in 24 hours, it would say. I assumed this was because I was now using a Verizon sim on an AT&T firmware, but I wasn't sure. I thought I might be able to flash to a Verizon firmware, but after several versions and some more research, I learned that going from 976U to 976V was not possible.
So, over the course of several days, I learned a lot. I looked up the firmware releases on AT&T's website for the 976U and saw that they matched the T-Mobile and MetroPCS versions. So, I settled on a T-Mobile version of Android 11 / UI 3.1. It updated without any issues and even remained in XAA mode. No bloatware, no loading images, all settings and apps the same.
So, even though I have an unlocked AT&T Note 10+ 5G 256GB and you have a T-Mobile, the fact that we both have a 976U model, I think there is hope for you to get up and running on Verizon.
Hope this has helped.
I got a Metro by T-Mobile phone unlocked on eBay and while the phone no longer rejects MVNO sims, it won't connect to any network either. It still connects when I put the Metro sim back in but it won't connect with sims from Lyca, Tello or Hello Mobile, all T-Mobile MVNOs. The phone is a TCL 30 XE 5G (T767W) and I bought two of them new and they both have the same problem. I'm new to the T-Mobile network and I don't know if I'm missing something. I've never had this kind of trouble on Verizon or AT&T. Has anyone else run into a problem like this? I appreciate any help anyone can offer.
Thanks!
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
xXx yYy said:
Look inside here:
How to Check If Android Phone is Unlocked or Locked
Before buying a new Android Phone, it is best to check if Android Phone is Unlocked or Locked. Here are 2 ways to check the Simlock status of your Android phone.
www.unlockboot.com
Click to expand...
Click to collapse
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
WhatsWrongWithThisPhone said:
According to that site my phone is unlocked but it still won't connect to any network unless the original Metro sim is installed.
Click to expand...
Click to collapse
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Droidriven said:
Maybe you need to enter service menu and change your radio settings or maybe you need to flash a different modem for your specific model number.
I know you said you bought them new but can you confirm that their IMEI is intact?
Click to expand...
Click to collapse
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
WhatsWrongWithThisPhone said:
Thank you for your reply! Both phones were shipped to me from Metro by T-Mobile. The phones were able to connect with an MVNO sim when I set the radio to 2G only mode but that option disappeared when the phones updated to Android 12 and now they can't connect at all. Even before the update, the phones would frequently disconnect and I had to set them back to 2G only mode to get service back so there was always something wrong. I'm pretty good with computers but I've never flashed a phone before and I've been suspecting that I would have to do that with these phones. I'll be happy to check their IMEI numbers if you could let me know what I'm looking for. I'd also like to learn more about flashing a new modem as you mentioned above that sounds like it might address the problem. And if you wouldn't mind letting me know where I could find the service menu?
Thanks in advance!!
Click to expand...
Click to collapse
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Droidriven said:
After they updated, have you tried booting into recovery and wiping the cache partition(not factory reset)? Sometimes, after updates, wiping cache is necessary to remove conflicts between previously existing data and the new update.
If you are getting a connection of any kind then your IMEI is fine.
Flashing a modem is sometimes necessary but it can have risks if you flash the wrong thing.
I'm not familiar with TCL devices or how they are flashed. Typically, to flash a different modem requires downloading a firmware that has the modem that you want/need then extracting the modem from the firmware then flash the extracted modem onto the device.
Methods to access service/radio menu different from device to device, I don't know how it is done on TCL devices. Most of the time it is done by using your dialer and dialing a specific code, if there is a dialer code for your device, you should be able to find it with a Google search for:
"TCL 30 XE 5G dialer menu code"
Or
"TCL 30 XE 5G service menu"
Click to expand...
Click to collapse
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
WhatsWrongWithThisPhone said:
I was able to find my phone's service mode or engineering mode (hope they're the same thing) and get service back by setting the phone to 2G only mode again but that doesn't solve the problem of it losing service when LTE or 5G are turned on. Are there any other settings I could try changing?
Click to expand...
Click to collapse
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Droidriven said:
Can you use the service menu to find out which bands/frequencies and network type the current modem/radio is using?
Can you find out which bands/frequencies and network type that your carrier network is using?
Compare them to see if they are compatible.
Or, try calling customer support for your carrier, there may be something they need to do in their system from their end to get your device to connect.
Click to expand...
Click to collapse
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
WhatsWrongWithThisPhone said:
What do you mean by network type?
There are a lot of options to choose from, several of them list bands. Is there a specific menu I should look for?
The carrier I have the phone on is Tello which is a T-Mobile MVNO. I've also tried Lyca and Hello Mobile both are also Tmo MVNOs and all three had the same problem. The phones are from Metro by T-Mobile so everything should be compatible. Tello customer service has tried to help but they can't figure it out.
Click to expand...
Click to collapse
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Droidriven said:
But, are the bands that are presently available on the device within the range of bands that your carrier uses? Do the network and the device use the same bands? If so, you shouldn't need to flash a different modem, if not, you may need a different modem.
Did you boot into recovery and wipe the cache partition to remove any potential conflicts caused by updating to android 12?
Are you certain that the SIM(s) you are trying to use is/are valid and active? If they have been previously deactivated, they won't work
Don't skip through my posts and only answer part of my questions. Let's cover the bases without skipping an answer to a question. Otherwise, it could lead to a wild goose chase that could have been avoided by answering everything I ask.
Click to expand...
Click to collapse
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
WhatsWrongWithThisPhone said:
Sorry about the confusion. I did wipe the cache and in the past I've done a full factory reset from recovery mode it didn't help. And this problem already existed before the update to Android 12. It started the moment I changed sims. The phones only ever worked right with the original Metro sim and still do. That's why I wasn't sure if they were unlocked right but they don't reject other sims either.
The sims are active and have never been deactivated and now that I can force the phones back into 2G mode again, I can make and receive calls and use 2G data.
As for the bands I'm finding in the service menu, this is where it gets weird. They're all selected, there must be over a hundred bands turned on including bands I know this phone doesn't support.
I have confirmed the phone supports all the same bands that Tello uses. Tello uses the same bands as T-Mobile.
Click to expand...
Click to collapse
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Droidriven said:
Ok, thanks for confirming.
It is weird, everything seems to be in place. Have you made sure your APNs(Access Point Names) are set correctly for the network?
I can't be certain that you have all of your network and radio settings set correctly because I have no idea what settings you have, what the options are or if there are any tucked away somewhere that isn't obvious.
If everything is right on your end, it may be something on their end that they need to get right.
Click to expand...
Click to collapse
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
WhatsWrongWithThisPhone said:
Yeah, the APN was the first thing I checked and Tello confirmed it too.
I can send you screenshots of the service menus if that would help.
Tello is now saying the phone might not be "fully unlocked" I don't know what that means. Is there more than one way to lock a phone? Did T-Mobile come up with another way of locking their phones? A screen in the settings menu does warn the phone is still locked and it isn't yet eligible to be unlocked but it accepts the sim and connects to 2G at least. Could Tello be on to something here?
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There are couple of different kinds of "unlocked"
There is SIM/carrier unlock and there is bootloader unlock. They two completely different things and have nothing to do with each other.
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
Droidriven said:
Have you tried going through the carrier unlock process yourself to confirm it has been done correctly?
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I don't know how to do that.
WhatsWrongWithThisPhone said:
I don't know how to do that.
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Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
Droidriven said:
Generally, there is a website that you go to to get an unlock code.
Google search:
"TCL 30 XE 5G (T767W) SIM unlock"
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Click to collapse
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
WhatsWrongWithThisPhone said:
My understanding is that Metro phones can't be unlocked with a code. Instead, they're unlocked by a preinstalled carrier app when the phone becomes eligible for an unlock, which my phone isn't. In my case, I bought an unlocking service from eBay which had me hook up my phone to my PC via USB for the unlock. Is there another way to check?
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You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
Droidriven said:
You got scammed, whether they did it on purpose or not is another question. They probably didn't rob you on purpose, it is just a matter of there never being any kind of guarantee that a 3rd party unlocking service works on every device. You took that chance when you chose to go that route.
If there is an app that is supposed to be used, why is your device not eligible to unlock via the app? You will have to use the official unlock method if/when it is eligible, hopefully the 3rd party unlock service hasn't done anything that conflicts with the official method.
I suggest that, in the future, don't make gambles or look for shortcuts when buying devices without being 100% certain that you are buying from a reputable source that guarantees their products and services. It is best to buy directly from the carrier/manufacturer or from Swappa. I wouldn't buy from eBay unless I could confirm that there was a legitimately proven unlock method for the specific model number that I'm considering purchasing before I actually purchase the device.
If you can return the device and get your money back, I suggest you do it or report it to eBay to see if they will protect your purchase since what you got is not what you agreed to purchase.
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I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
WhatsWrongWithThisPhone said:
I got the phones new from Metro not eBay. The only thing I got from eBay was the unlocking service which cost me $8. And I didn't pay anything for the phones either as they were free with the purchase of one month of Metro service. So there's really no point in returning the phones and I'm not gonna bother opening a case with eBay over $8.
Metro won't unlock the phones until I've paid for six months of their service.
A quick search on eBay comes up with multiple sellers offering unlocks for my specific phone model locked to Metro. I've been thinking about just trying to get the phones unlocked again by another seller but everything and everyone seems to be telling me the phones are already unlocked so I don't know what I should try next. Is there a way to check if the phones are really unlocked?
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You've already used methods to check if it is unlocked. Obviously, the service you paid for didn't work, you can't get your money back for that, those services don't come with any guarantee. As I said, you can take another chance and try another 3rd party service that also is not guaranteed or you can wait and do it the official way. I'm betting the unlock service is a waste of time and money and you'll have to wait and do it the right way. That is the cost of blindly taking a shortcut.