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Okay so this happened a few days ago and has still not been fixed. The problem is that when I go to unlock my phone with the fingerprint scanner witch is what I've been using since I got the phone. Scan my finger and it just keeps saying no match I do know the backup password and it unlocks the phone. But I have tryed to scan my fingerprint again through the scanner option in settings. It want me to scan my finger for verification as this does not work iv tried. I then go to enter the backup password to access the setting to change my lockscreen code swipe exc. When I enter the backup password it tells my the the wrong password has been entered. Now this same password opens my phone unlocks it just fine. But will not let my scan my fingerprint again or change my lock screen. Any ideas on how to fix this woth out a backup and restore? It's rooted so it's not big deal but I'd rather not have to.
Did a bit of research myself as i had the same problem, always remember to deactivate fingerprint scanner before making a backup (This didn't sound like your issue but just something to keep in mind). I found this post from another forum which fixes your issue.
You will be able to input new fingerprints into your phone from the settings menu once you have completed this guide:
Hahaha it's not a fix so much as a workaround. It removes your registered fingerprints without having to factory reset.
Ready? In recovery, navigate to /data/validity/ and delete "template.db"
This won't remove the lock screen setting so upon reboot the lock screen will still think you're using fingerprint... But your backup password will work.
I actually had to do a reset the only thing I can think of that happened was I had the finger print scanner as the lock on my phone before I rooted the phone. I'm not sure exactly but I believe that it deleted the "details" I guess that's the best way to put it. You know the way it makes you scan your finger in multiple times in different ways. I always used the same way every time thinking about it now I always had problems with unlocking my phone with the scanner I just thought it he scanner was total crap. But yeah I guess when I rooted the phone it did something or maybe I just didn't do it right the first time.
But the problem has been solved and the phone works fine the scanner is a lot better than I thought.
TM_Ethos said:
I actually had to do a reset the only thing I can think of that happened was I had the finger print scanner as the lock on my phone before I rooted the phone. I'm not sure exactly but I believe that it deleted the "details" I guess that's the best way to put it. You know the way it makes you scan your finger in multiple times in different ways. I always used the same way every time thinking about it now I always had problems with unlocking my phone with the scanner I just thought it he scanner was total crap. But yeah I guess when I rooted the phone it did something or maybe I just didn't do it right the first time.
But the problem has been solved and the phone works fine the scanner is a lot better than I thought.
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Click to collapse
Give this guide a try for the fingerprint scanner if you wish to use the scanner. Always had issues with it till i found this and it has helped out drastically.
http://forum.xda-developers.com/note-4/general/to-fingerprint-scanner-bad-inaccurate-t2919453
My issue is......while using the phone it jumps frpm what am doing then prompt me with the option to enter my backup password
Hello all. I have a problem. I can not, for the life of me, figure out how to set my lock screen to 'None'. I've tried:
Disabling fingerprints and fingerprint unlock,
Disabling smart unlock and any trusted agents
Disabling and uninstalling Android Pay and Android Wallet,
Disabling NFC,
I have no VPNs
I have no administrators enabled,
I have cleared my credential storage,
powered off my phone and powered it back on
I do not have any encryption enabled
and still 'None' is grayed out with the "Disabled by Administrator, encryption policy, or credential storage" message.
I just can't think of anything else to try in order to disable the lockscreen. Can anyone please help me?:crying: Thank you for anyone help anyone can offer. I'm desparate!
You seem to have tried everything. Only thing else I can think of is I know sometimes if apps are allowed draw over others, the phone can block some security settings.
Just a suggestion, but if you go into your apps in settings and change it there, maybe it'll work
All I can suggest then is a factory reset unfortunately, I cannot think of anything else to change
Sorry I couldn't be of more help
Draw over other apps
Should I disable Draw over other apps for every app in the list or any one in particular?
Schuettais said:
Should I disable Draw over other apps for every app in the list or any one in particular?
Click to expand...
Click to collapse
I have exactly the same problem,after factory reset it s ok,but after instalation couples of apps and other stufs again is the same...i dont know where is problem...is anybody resolve this without factory reseting phone?
We have this issue on our Honor 8. It's my son's phone so I can't test possible solutions. One I read was to remove all credentials. Since I don't have the phone, I have no idea where credentials are. Another I read said to create a pattern lock and a pin emergency lock. Use the WRONG pattern 5 times or until it requires the back-up pin. Enter back-up pin then the "none" choice returned. It will be a few more weeks before I have access to the phone. If either works, please report back.
Sent from my Nexus 5X using Tapatalk
ritchea said:
We have this issue on our Honor 8. It's my son's phone so I can't test possible solutions. One I read was to remove all credentials. Since I don't have the phone, I have no idea where credentials are. Another I read said to create a pattern lock and a pin emergency lock. Use the WRONG pattern 5 times or until it requires the back-up pin. Enter back-up pin then the "none" choice returned. It will be a few more weeks before I have access to the phone. If either works, please report back.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I once had that problem. This is what I did and it worked for me.
Ihaveatattoo said:
I once had that problem. This is what I did and it worked for me.
Click to expand...
Click to collapse
Thanks.
Sent from my Nexus 5X using Tapatalk
1 app can help u out here ( Gravity Screen ) better if have the purchased one . will never neet un unlock ur device any more =)
GD Luck .
Romiui said:
1 app can help u out here ( Gravity Screen ) better if have the purchased one . will never neet un unlock ur device any more =)
GD Luck .
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He's talking about removing the lock screen, and he's fixed it... ?
jkccl9 said:
He's talking about removing the lock screen, and he's fixed it...
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Click to collapse
Try The app then Decide if any thing u done by removing is better than this app ( Try To download payed app ) .
Romiui said:
Try The app then Decide if any thing u done by removing is better than this app ( Try To download payed app ) .
Click to expand...
Click to collapse
U need to read the OP again... That isn't his problem
:angel::crying:so no I didn't steal this phone, I paid for it (cuz I'm dumb).
I've been using the phone anyway thanks to a walkthrough. I found out how to still use the phone despite the lock. But I'd like to remove it completely. I don't own a computer or OTG cable so I need to find a way to do it from the phone itself. I thought possibly if I can find out what what specific apps control the fr then maybe I could deactivate those apps and reset the phone if anybody has any ideas please comment.
I'm able to activate deactivate apps change permissions all that kind of stuff through settings what not but I don't know which app specifically control or disable the screen locks that comes with it if I could just disable the screen lock and regain the home screen and access to play etc I'd be just as happy.
Thanks for your time and thoughts and sorry if this is the wrong are for this post.
P.s.
Phone and soft ware
I'm using a Moto 4e and have Android 7.1
Hey guys, i have a problem with my fingerprint scanner. I registered my fingers and everything worked. then today i removed the fingerprint and tried to save other fingers, but when i try to hit " add fiungerprint" i always get the message "set up failed". How can i fix that?
fritzcola said:
Hey guys, i have a problem with my fingerprint scanner. I registered my fingers and everything worked. then today i removed the fingerprint and tried to save other fingers, but when i try to hit " add fiungerprint" i always get the message "set up failed". How can i fix that?
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Click to collapse
You must be on the P beta?
I had the same problem and had to factory reset.
fritzcola said:
Hey guys, i have a problem with my fingerprint scanner. I registered my fingers and everything worked. then today i removed the fingerprint and tried to save other fingers, but when i try to hit " add fiungerprint" i always get the message "set up failed". How can i fix that?
Click to expand...
Click to collapse
Had the same issue on Android P DP3 for several days.
TL;DR: nothing helped, had to do factory reset.
Precise error was Fingerprint registration error, please try again after trying to add a new one.
I think it had something to do with that hard coded limit of five registered fingers not being property updated after removing one.
Tried everything. Deleted all remaining fingerprints, wiped device cache via recovery, cleared various app storage&cache (google play services etc.). Nothing helped.
Neat trick to find out if it is the hardware problem is to create a guest account and try to add fingerprint there.
In my case that worked so I was 100% sure that factory reset would help.
If you have the same error and adding finger for guest account works I would suggest not to delete remaining fingerprints and continue using as is while waiting for Android P release and hoping this would be fixed there.
Isn't there a procedure for deleting the fingerprint/passcode files in twrp in case you restore a backup that has security? Maybe that would be useful...
fritzcola said:
Hey guys, i have a problem with my fingerprint scanner. I registered my fingers and everything worked. then today i removed the fingerprint and tried to save other fingers, but when i try to hit " add fiungerprint" i always get the message "set up failed". How can i fix that?
Click to expand...
Click to collapse
Yes I had same issues with my Oneplus 6 dp3
I had little issues with my fingerprints so I tried to remove all fingerprints in my phone and add new fingerprints and I couldn't, it says "fingerprint registration error, please try later" I wiped cache. But didn't help but when I tried it in guest account it helped. But I can't use fingerprints anymore on my main user. So I did factory reset anyway since its not a hardware problem.
The issue is when we delete our fingerprints it's not actually deleting the fingerprints from the phone. There's some issues deleting the fingerprints from the phone
I found this by using "fingerprint quick action" application in play store
There's a option "work with enrolled fingerprints only" when this option is on only your registered fingerprint will work (as per security settings in my phone no fingerprint is registered)
But when I turn on this " work with enrolled fingerprints only" the fingers I register before deleting still works and my pinky finger (never registered that fingerprint in my Oneplus 6) and when I use that finger my phone vibrates ( meaning the fingerprint is not enrolled and the quick action won't work)
So the issue is the phone can't delete the fingerprint once registered
Sorry for my bad English. Hope you understand
Just wait for the next update which is comming out really soon and don't delete the fingerprints anymore till you get your update
I too had this issue on my Oneplus 6 Android Pie stock ROM (not beta) .
I resolved this by going into safe mode and registering my fingerprint.
Hold power button
Hold power off and then select safe mode
Register your fingerprints as you normally would
Reboot as normal
Did not need to clear cache or anything else.
Further fingerprint registration will need to be done in the same manner as above.
fritzcola said:
Hey guys, i have a problem with my fingerprint scanner. I registered my fingers and everything worked. then today i removed the fingerprint and tried to save other fingers, but when i try to hit " add fiungerprint" i always get the message "set up failed". How can i fix that?
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Click to collapse
Did you solve this issue? If so, how? (I'm having the same problem, I'm not being able to register a single fingerprint).
I'm on Havok Rom, and I've got magisk installed, and it passes all safety checks and is hidden from google pay. Google pay works fine until i go to confirm the card details, then i get a pop up saying "looks like another app is blocking access to the wallet, Turn off any apps that might be drawing over the screen and try again"
I've disabled all apps from Displaying over other apps in the settings, but this error keeps popping up.
Does anyone know solution to this?
Did you find a solution to this? I am on stock and have the same issue.
I don't get the same error message, but I can't use my credit card with Google Pay anymore... I get the error message "Couldn't finish setup to pay in stores. This phone can't be used to pay in stores. This may be because it is rooted or altered in some other way".
It is rooted. Of course it is.
I'm using a OnePlus 6 with the latest firmware. My Recovery or Kernel aren't modified. Google Pay is hidden in Magisk and passes the SafetyNet test.
What gives? Google increased it's root detection? Is it happening to someone else?
Thank you!
licenced said:
Did you find a solution to this? I am on stock and have the same issue.
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Click to collapse
no solution found yet, even on a completely fresh ROM install with no apps other than Google it still gives me the same message.
I have the same problem with one banking app. Others work fine except one. Also on stock ROM
Paratax said:
no solution found yet, even on a completely fresh ROM install with no apps other than Google it still gives me the same message.
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Click to collapse
OK, I started thinking maybe this is something to do with the gesture area at the bottom of the screen, and I think I'm right as I have a solution that works (at least for me).
Go to Settings->Buttons & Gestures->Navigation Bar & Gestures
Under 'Choose Navigation Bar' select 'Back, Home, Recents'
Now go into 'Navigation Bar Customisation' and turn on 'Hide the navigation bar' - this will add an icon on the left of the nav bar allowing you to pin or unpin (autohide) it.
Now go back into the Google Pay app and start setting up your card. When you get to the point where the 'Continue' button is missing pin or unpin the navigation bar, depending on what state its in currently. The 'Continue' button will appear.
Doesn't work for me unfortunately, continue button has always been there but I can't click it in the confirming card details section due to the app drawing over the screen notification, and unfortunately removing the nav bar didn't change anything.
Majesty00 said:
I don't get the same error message, but I can't use my credit card with Google Pay anymore... I get the error message "Couldn't finish setup to pay in stores. This phone can't be used to pay in stores. This may be because it is rooted or altered in some other way".
It is rooted. Of course it is.
I'm using a OnePlus 6 with the latest firmware. My Recovery or Kernel aren't modified. Google Pay is hidden in Magisk and passes the SafetyNet test.
What gives? Google increased it's root detection? Is it happening to someone else?
Thank you!
Click to expand...
Click to collapse
Had a similar issue. The only way I got it to work is go to settings: Apps -> Google Play Services ->Permissions -> Disable phone/telephone. Try again.
For me BLue light filter app was blocking the wallet to pay after recent update on wallet. By turning off filter app, wallet worked.
This is not working for me as well. Any possible fix? The fixes mentioned in the comments do not work for me. I have disabled drawing over apps for all apps
Possible solution
Make sure you arent using an app to dull your screen resolution. Turn it off in settings.
I don't know if this will work or not but I would suggest going through all of your apps yes I know it's probably a lot. Turning off the permission to draw over other apps one by one. Reboot your device and check to see if it's working
Paratax said:
I'm on Havok Rom, and I've got magisk installed, and it passes all safety checks and is hidden from google pay. Google pay works fine until i go to confirm the card details, then i get a pop up saying "looks like another app is blocking access to the wallet, Turn off any apps that might be drawing over the screen and try again"
I've disabled all apps from Displaying over other apps in the settings, but this error keeps popping up.
Does anyone know solution to this?
Click to expand...
Click to collapse
Try turning off smart pixels or any such thing
Try turning off battery saver. It worked for me.
Got the resolution
Just turn off the smart pixel if it's enabled
I found the solution guys. App notifications are the culprits here. You have to clear the notifications by dragging down the notification bar from top. It resolved the issue for me. Please try and comment.
The Problem I have also face, but I have resolved the issue by uninstalling the blue lite app, the screen will impact on the google pay and Irctc app
Sorry for posting in the wrong section. I am using Oneplus 5 with the crdroid pie based rom. For me the issue was fixed by turning off the smart pixels option in crdroid settings.
Developer options
The only thing that helped me was disabling developer options. I think Google Pay assumes that since the developer options are enable the device isn't safe.
Hope it helps.
(I have an ASUS Zenfone 4)
I had the same issue on android. Turned out it was the facebook messenger app. Force close it in app settings and should work