If test look like the same for me like at this vid (>10post ;/ just post it on yt Sony Xperia Z3 common waterproofing defect in wrist strap hole) it mean i have untight xperia z3 ? If yes what i can do then? should i send it to service? (i don't put my phone to the water yet) 988->995 and slowly falling to 998 (with same preasure)
Zaiid said:
If test look like the same for me like at this vid (>10post ;/ just post it on yt Sony Xperia Z3 common waterproofing defect in wrist strap hole) it mean i have untight xperia z3 ? If yes what i can do then? should i send it to service? (i don't put my phone to the water yet) 988->995 and slowly falling to 998 (with same preasure)
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The fact that some freak thinks he can use a barometer to prove that his phone isn't waterproof doesn't make this a "common defect". I know nothing about physics, still I promise you that this test has zero meaning.
Now you can wait until you get some responses like "I would be worried, better send it in" and then you can wait some month to get the same phone back, or you just relax and use your phone. Good luck.
android404 said:
The fact that some freak thinks he can use a barometer to prove that his phone isn't waterproof doesn't make this a "common defect". I know nothing about physics, still I promise you that this test has zero meaning.
Now you can wait until you get some responses like "I would be worried, better send it in" and then you can wait some month to get the same phone back, or you just relax and use your phone. Good luck.
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It actually has a perfect physics explanation and not just Voodoo science. The barometer is a pressure sensor inside your phone and is very sensitive. If you put external pressure on your phone, either because of weather change, altitude change, or putting it in a pressure chamber, the sensor will read that change. When you press on the screen (gently) with some flaps open you won't see any change in pressure (the air that is "squeezed" by your pressing on the screen has a way out). If you close the flaps and the phone is water / air tight, then even a small pressure on the screen can "squeeze" the air inside, effectively increasing the pressure reading. You can try it with your phone and you'll see the difference.
In terms of using the phone vs returning, that depends if you plan to use it underwater or not. If the phone is not perfectly water tight it would still be usable under wet conditions, but going for a swim with the phone is highly likely to result in a dead phone. Before you say something like "why would you swim with your phone", it's a personal choice. Swimming with the phone is part of Sony's advertising and spec, so the phone should handle it.
tsachi said:
It actually has a perfect physics explanation and not just Voodoo science. The barometer is a pressure sensor inside your phone and is very sensitive. If you put external pressure on your phone, either because of weather change, altitude change, or putting it in a pressure chamber, the sensor will read that change. When you press on the screen (gently) with some flaps open you won't see any change in pressure (the air that is "squeezed" by your pressing on the screen has a way out). If you close the flaps and the phone is water / air tight, then even a small pressure on the screen can "squeeze" the air inside, effectively increasing the pressure reading. You can try it with your phone and you'll see the difference.
In terms of using the phone vs returning, that depends if you plan to use it underwater or not. If the phone is not perfectly water tight it would still be usable under wet conditions, but going for a swim with the phone is highly likely to result in a dead phone. Before you say something like "why would you swim with your phone", it's a personal choice. Swimming with the phone is part of Sony's advertising and spec, so the phone should handle it.
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Meaning: no phone that is not waterproof (airtight) can use a barometer. Bad news for iPhone six and dozens of android devices and their owners. Right?
I'd like to know if this is just a new device panic trend like bend gate
I tried the barometer test and I can cover the lanyard hole and see the same results. Number rises and if the hole isn't covered by my finger the number drops back down.
Pretty bummed if it's really a defect. I don't want to have to pay 175$ to t-mobile because an advertised feature is broken..
Was looking forward to swimming and submerging my xperia for the past 2 months.. Haven't even had the phone for a full week
Sent from my D6616 using XDA Free mobile app
Hello, everybody! Do you often wonder whether or not your smartphone is survived a drop? Of course if screen is not cracked, and everything else is still works, then you are safe! Well, maybe...
The question now is about internal damage.
I've read a lot of similar threads here about drop damage, internal damage etc. And also read a lot of scientific articles about drop testing of PCB (printed circuit board), to find out how easily some chip on phone motherboard can be knocked out (all of us remember iPhone 6 Plus Touch Disease).
There is also JEDEC Solid State Technology Association's Standard "Mechanical Shock JESD22-B104C". This documents postulates standards of drop testing for consumer electronics manufacturers (who manufacture electronics wit solid state components, such as processors).
And eventually I figured out a number of statements that may help to find peace for all who dropped their phones:
1. If there is no visual damage on your phone, check if everything inside works as usual (to find internal damage):
a. Touch works everywhere on the screen.
b. Cameras works and focuses properly.
c. Speakers (ear and bottom) are fine.
d. Vibration motor sounds as usual.
e. Accelerometer, gyroscope, compass, GPS, cell reception and download speed on cell or Wi-Fi internet are fine.
f. All buttons and ports are good.
If all above is OK, then there may be no internal damage. Keep an eye to your phone a few weeks after, because internal damage (as microscopic cracks in solder joints) could develop itself not right after impact, but during following hours/days/weeks. If it doesn't, then you are likely safe!
Main conclusion: If any internal damage could show up it will definitely show up in next several weeks after drop. If everything is still OK at that time, then there is likely no internal damage.
2. Smartphones internal circuit boards in general are designed to withstand human height drops (1.5 m or 5 ft.). Of course, bad luck happens, and such drops could smash buttons and screen, but in most cases internals of phone will survive. Here we talk about proper manufacturing conditions, proper soldering etc. Drop stress itself not as dangerous for circuit board, as bend stress. Bend stress is the worst for soldered chips. And bended iPhone 6 Plus Touch Problem is the good example of that.
You are welcome to discuss and I will be glad to hear your thoughts and observations!
Hey guys
I really want to take my xzp into swimming pool and capture some under water photos. But I saw some videos on YouTube where people have water damaged the phones after minimal use in pool.
Is it safe to take under water pics? I'm afraid because of the open charging port and the speakers.
Well it's a difficult question, it's a little bit risky IMO. If you have to do it, better have someone recording you, if the phone gets water damaged you will have a proof for Sony to use for warranty.
I know that Sony has stated that the phone should not be submerged, but IMO this is not an valid argument. The phone should be IP68 waterproof, and if you will not submerge more than 1,5m the warranty should cover the damage, but the video proof will be essential.
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
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MiniDemonic said:
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
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The key element for missing there is Use.
Dunking it is fine, using it under water is a big no no
dazza9075 said:
The key element for missing there is Use.
Dunking it is fine, using it under water is a big no no
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OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
MiniDemonic said:
OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
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thanks for the info. You saved me from damaging my phone
MiniDemonic said:
OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
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Ah yes, I missed that part and just saw the responses above, pushing any buttons under water may case you problems arguably if it was on when it went in and the screen could still be used you could take a shot but I'm quite sure Sony would have a field day with it, especially if they find the last photos you took where under water.
Think of the water resistance as a safety net rather than a feature to use.
MiniDemonic said:
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
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The warranty should cover what is advertised. What is Sony saying is their game. When they claim the device is IP68, it means it can withstand submerge in water up to 1,5m for 30minutes. You can't really advertise the phone as waterproof and then say you can't use it in water, it's just a big NO for every judge in a normal country. You either can or can not use the phone in water, and while advertisement is one thing, IP rating is an other thing. It MEANS something, and it means the device should be waterproof. I read today an article about Sony being massively sued in US for false advertisement and they gave money to people for it. Sony just wants to save money from too many people using the phone underwater, and it looks like its working.
Man I took it to the pool last weekend and I took so many videos plus photos and super slow motion videos the phone is great under and above water
The phone will heat up if you'll take so many videos even if it's in the water ?, I didn't dive with it so I was using it in 1m depth approx. By the way after you get it out of the water as you know if you have had another Sony waterproof phones the speakers will be very low and not clear for about 4 hours after you dip it in the water, also an advice don't use the charge or the headphones jack right away wait some time and be sure there's no water there before u use them. Overall I had great videos and great experience I love this phone ? and it's camera ?
admad said:
The warranty should cover what is advertised. What is Sony saying is their game. When they claim the device is IP68, it means it can withstand submerge in water up to 1,5m for 30minutes. You can't really advertise the phone as waterproof and then say you can't use it in water, it's just a big NO for every judge in a normal country. You either can or can not use the phone in water, and while advertisement is one thing, IP rating is an other thing. It MEANS something, and it means the device should be waterproof. I read today an article about Sony being massively sued in US for false advertisement and they gave money to people for it. Sony just wants to save money from too many people using the phone underwater, and it looks like its working.
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Click to collapse
Show me that false advertising lawsuit, the only one I could find was regarding PS Vita ads which is not what this is about.
The warranty does cover what is advertised... Sony has never advertised the phone as being able to handle underwater photos.
Yes, IP rating is a thing but an IP rating does NOT mean that warranty covers underwater usage... If you put your phone in tap water up to 1.5m depth for a maximum of 30minutes WITHOUT using the phone then sure you could argue that the warranty should cover it. That means, gently putting the phone in tap water with the screen on standby and not moving the phone or the water around the phone and then gently taking it out again.
IEC themselves only classify IPx8 as being protected from accidental submersion, a device with an IP68 rating is not rated for underwater usage. Maybe you should actually do some research before you argue on the internet...
---------- Post added at 04:41 AM ---------- Previous post was at 04:40 AM ----------
Zewarxx said:
Man I took it to the pool last weekend and I took so many videos plus photos and super slow motion videos the phone is great under and above water
The phone will heat up if you'll take so many videos even if it's in the water , I didn't dive with it so I was using it in 1m depth approx. By the way after you get it out of the water as you know if you have had another Sony waterproof phones the speakers will be very low and not clear for about 4 hours after you dip it in the water, also an advice don't use the charge or the headphones jack right away wait some time and be sure there's no water there before u use them. Overall I had great videos and great experience I love this phone and it's camera ?
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Click to collapse
Yea, the phone can handle underwater usage but IF it gets waterdamaged when you are taking underwater photos your warranty won't cover it.
Hi,
I've already read also what happened for other Sony's phone users (like 'aqua' phones that were not aqua-made-for !).
If you use it under water, i advise you not to use hardware buttons, that's for me the main point.
But if you only use screen (unlock, settings, taking photo), there's no problem !
@Zewarxx : i don't know if it's the same for you, but under water, screen is sometimes hard to use : touch-screen thinks some parts are pressed and they're not.
If everyone want to see the issue (for under water usage of phones, not for XZP), just watch water test with IP68 phones, and you'll see that phones thinks that many pressions are made : https://www.youtube.com/watch?v=X0hEMWiqBzs @ 1m14.
Under water, it's not always the case : if you unlock the phone under water, you can take photo/video easily, from my experience (WITOUT HARDWARE BUTTONS).
And yes, no wires after getting out of the water...
I hope it helps.
P.S. You can also buy specific water resistant covers, it's perfect, and you can use your hardware buttons !!! works in the sea, swiming, jumping into water. And it's awsome, colors are jsute perfect (because of the XZP )
MiniDemonic said:
Show me that false advertising lawsuit, the only one I could find was regarding PS Vita ads which is not what this is about.
The warranty does cover what is advertised... Sony has never advertised the phone as being able to handle underwater photos.
Yes, IP rating is a thing but an IP rating does NOT mean that warranty covers underwater usage... If you put your phone in tap water up to 1.5m depth for a maximum of 30minutes WITHOUT using the phone then sure you could argue that the warranty should cover it. That means, gently putting the phone in tap water with the screen on standby and not moving the phone or the water around the phone and then gently taking it out again.
IEC themselves only classify IPx8 as being protected from accidental submersion, a device with an IP68 rating is not rated for underwater usage. Maybe you should actually do some research before you argue on the internet...
---------- Post added at 04:41 AM ---------- Previous post was at 04:40 AM ----------
Yea, the phone can handle underwater usage but IF it gets waterdamaged when you are taking underwater photos your warranty won't cover it.
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Click to collapse
IP68 rating means that "The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. The test depth and/or duration is expected to be greater than the requirements for IPx7, and other environmental effects may be added, such as temperature cycling before immersion.". So if you use the device in that manner, warranty SHOULD cover it.
As for the lawsuit, here ya go:
https://www.xda-developers.com/sony-lawsuit-waterproof-xperia-z/
http://www.newsjs.com/url.php?p=htt...international-water-resistance-ratings-28821/
@cporeaux
Yes man I had some difficulty with the screen while it's wet, but I guess also because it was difficult for the phone to differentiate my fingers and their heat after the get wet so much the shape of them changes ? how ever I used the camera button to take the photos and to stop and start the videos, I even jumped with the phone in the water while the phone dived first then my head and the rest of my body ? GG Sony, and maybe I forgot to mention the water was a bit salty, however I had the Xperia Z and the flaps of that phone were very bad compared to its new brothers once I used it underwater also but because of the flaps were bad and their rubber wear off the water got in the phone but I was able to recover it myself i let it to dry in rice ? after drying it I cleaned the motherboard and the other parts with alcohol and toothbrush replaced the battery and the phone worked again, PS I sent it to guaranty they told me you have to replace the motherboard and it will cost the same price as a new one at that time, so I don't trust the guaranty after I was able to restore it myself and they didn't
admad said:
IP68 rating means that "The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. The test depth and/or duration is expected to be greater than the requirements for IPx7, and other environmental effects may be added, such as temperature cycling before immersion.". So if you use the device in that manner, warranty SHOULD cover it.
As for the lawsuit, here ya go:
https://www.xda-developers.com/sony-lawsuit-waterproof-xperia-z/
http://www.newsjs.com/url.php?p=htt...international-water-resistance-ratings-28821/
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Click to collapse
Those lawsuits are for the old phones when Sony advertised that you could take underwater photos with them when that really isn't what the devices are designed for. You are contradicting yourself with those.
This is the key point "The equipment is suitable for continuous immersion in water under >conditions which shall be specified by the manufacturer.<" and Sony has specified that the phone can only be submerged in tap water if you do NOT use the phone when it is submerged. So yet again you contradicted yourself.
Why do you think Sony stopped advertising their phones as being able to take underwater photos? Because of that lawsuit.. Underwater usage is not covered by warranty because it's something Sony tells you very very clearly that you are not allowed to do.
Please, keep contradicting yourself.
MiniDemonic said:
Those lawsuits are for the old phones when Sony advertised that you could take underwater photos with them when that really isn't what the devices are designed for. You are contradicting yourself with those.
This is the key point "The equipment is suitable for continuous immersion in water under >conditions which shall be specified by the manufacturer.<" and Sony has specified that the phone can only be submerged in tap water if you do NOT use the phone when it is submerged. So yet again you contradicted yourself.
Why do you think Sony stopped advertising their phones as being able to take underwater photos? Because of that lawsuit.. Underwater usage is not covered by warranty because it's something Sony tells you very very clearly that you are not allowed to do.
Please, keep contradicting yourself.
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Click to collapse
You see, the problem is that even if I submerge the phone 1m below the surface of tap water and I won't use it, Sony will not accept the device under warranty if it gets water damaged, and that is something that IP rating allows me to do, and Sony won't acknowledge. So you see, looks like you are contradicting yourself .
It's funny that Samsung and other manufactures don't have a problem with acknowledging warranty claim for water damaged IP68 phones.
WHAT THE ****, I used my phone in the rain because there was a rare pokemon on pokemon go (lol i know) and I went home while the battery ran out eventually when i got home but I let it dry first so after 40 minutes I put it on charger NOTHING HAPPENS. I'm putting it in rice right now for the night, what do I do if it won't ever turn on again? Is this under warranty???
Panic!!!!!!
Dude, it's like the Note 7. It was said it's water resistant but it gave a "check ports" warning after 5 minutes in the water. Never take any "Waterproof" gadget stuff seriously. As it says it's "Resistant". Not "Immune". How much the device will resist is always a mystery in any typical case.
But I don't think that it would be a problem if you'd just shoot a few under water videos for a few minutes. Just don't keep the phone submerged for too long and it should be ok.
admad said:
You see, the problem is that even if I submerge the phone 1m below the surface of tap water and I won't use it, Sony will not accept the device under warranty if it gets water damaged, and that is something that IP rating allows me to do, and Sony won't acknowledge. So you see, looks like you are contradicting yourself .
It's funny that Samsung and other manufactures don't have a problem with acknowledging warranty claim for water damaged IP68 phones.
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And how do you know that they won't accept it? No one has ever done that so you are literally talking out of your ass right now.
MiniDemonic said:
And how do you know that they won't accept it? No one has ever done that so you are literally talking out of your ass right now.
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I was about to quote from Sony site the conditions for water damage warranty, and I found this, that's weird.
" Take your device swimming
If your Sony smartphone or tablet is waterproof to IPX8 standard*, then you can use it in a chlorinated swimming pool. However, avoid keeping the device in the pool for too long and remember to rinse it off thoroughly with fresh water once you get out.
Over time, chlorinated water can corrode the rubber seals, so prolonged use in chlorinated water is not recommended. But if you want to use your device to get underwater close-ups of a spectacular dive or your child’s first swimming lesson, go ahead.
* Sony devices that are rated IPX7 or lower should not be exposed to chlorinated water."
http://support.sonymobile.com/global-en/dm/water-and-dust-resistance/
Did they change the policy with using the phone in water?
admad said:
I was about to quote from Sony site the conditions for water damage warranty, and I found this, that's weird.
" Take your device swimming
If your Sony smartphone or tablet is waterproof to IPX8 standard*, then you can use it in a chlorinated swimming pool. However, avoid keeping the device in the pool for too long and remember to rinse it off thoroughly with fresh water once you get out.
Over time, chlorinated water can corrode the rubber seals, so prolonged use in chlorinated water is not recommended. But if you want to use your device to get underwater close-ups of a spectacular dive or your child’s first swimming lesson, go ahead.
* Sony devices that are rated IPX7 or lower should not be exposed to chlorinated water."
http://support.sonymobile.com/global-en/dm/water-and-dust-resistance/
Did they change the policy with using the phone in water?
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Yes they changed the policy with using the phone in water because you know, they got sued over it. You were the one that linked the lawsuits but seems that you either didn't read the articles or you have the memory capacity of a goldfish.
The support page you linked is an old support page from before they got sued. If you actually use the website to find the waterproof article you will find this: http://support.sonymobile.com/gb/xperiaxzpremium/dm/waterresistant/
Using google will give you old results because that's how google works, more links to a page and more visits on a page puts it higher up in the search results and I can guarantee you that an old article for the Z-Z5 series will have a lot more visits and links than a new article for the X-XZP.
Do not expose the device to seawater, salt water, chlorinated water
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
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Click to collapse
Here is also a quote from the Warranty Information PDF you can download for the device.
This warranty does not cover any failure of the Product that is due to:
• Use in environments where relevant IP rating limitations, if applicable, are exceeded
(including liquid damage or the detection of liquid inside the device resulting from
such use).
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Click to collapse
You are under warranty as long as you use the phone within it's IP rating limitations, which in this case is up to 1.5m and 30min in TAP WATER in standby mode. They can test if the phone is still waterresistant or not by pressure checking it. If that pressure check fails then your phone was probably defect and the warranty is still applicable BUT if the pressure check doesn't fail that means your phone is still waterresistant and you 99% likely didn't close the tabs correctly and that's why your phone was water damaged. Also, don't think about artifically making the phone lose it's pressure sealing if you get it water damaged because they will most likely notice that.
Most people that had water damaged Xperias didn't close the covers correctly and was denied their warranty, that's probably where you got the idea that "Sony doesn't accept water damage in their warranty" from. Some people had defect phones and those people did get the phone fixed/replaced under warranty.
I have a question about resting my device inside the bath room while I shower (not inside the shower, just in the same room)?
I am not planning on never actually getting the device wet or submerged, however, on the advertisement on the device there are these statements:
"Water Resistant
Guard against rain.
A drop of rain shouldn’t get in the way of you and your smartphone, whether you’re gaming or calling. So, we equipped the OnePlus 6 with weather protection. Just don’t take it out for a swim.①"
"①Water resistant under certain conditions. OnePlus does not recommend excessive submersion. Please see product warranty for more information."
But on the warranty information there is this statement:
"The limited warranty does not cover: Defects or damage resulting from accidents, neglect, misuse or abnormal use; abnormal conditions or improper storage; exposure to liquid, moisture, dampness, sand, or dirt; unusual physical, electrical or electromechanical stress."
Also on the product manual and safety information that came inside the box, there are these two statements:
"The device is not water-resistant. Please keep away from moisture and humidity"
Under operating environment:
"Only operate your phone between 0-35° C temperature and 35-85% humidity"
So the advertisement implies that it should be fine on light rain and humid environments but the warranty and safety manual implies that moisture would ruin the device.
My only question is if I can rest my device inside the bathroom while I shower (not actually inside the shower but inside the room) because I use a bluetooth speaker to listen to podcasts while I shower (the BT speaker is IP68 certified and that one is actually inside the shower, but phone still needs to be in the same room to stream audio). I read the average humidity on a house is 50% but I am not sure how high it gets on a shower room with hot water to the point where mirror get fogged up.
I've never had any problems at all with samsung devices since S6, S7, S8+, Note 8, S9+ but we all know those are IP68 certified.
Will the OnePlus 6 be fine without getting wet but inside the bathroom while I take a shower?
Thank you!
I have never had an issue with any phone I have ever had. Op3t, lgg4, Xperia t2 ultra, htc one x. I usually put them on top of the sink or something.
mikex8593 said:
I have never had an issue with any phone I have ever had. Op3t, lgg4, Xperia t2 ultra, htc one x. I usually put them on top of the sink or something.
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Thank you! this is what I was looking for. I submitted a ticket to 1+ but I'm sure they'll just tell me to not do it or I'll void the warranty and the phone will explode lol.
If you had no problems with the 1+ 3T I guess the 6 should be fine with the extra protection it has which looking at jerryrigeverything video didn't look too bad.
For how long did you have the 3T and did you do this in a daily basis or occasionally?
Another option could be just put it in a ziploc bag if I'm still paranoid but that is just extra hassle and inconvenience
vwite said:
Thank you! this is what I was looking for. I submitted a ticket to 1+ but I'm sure they'll just tell me to not do it or I'll void the warranty and the phone will explode lol.
If you had no problems with the 1+ 3T I guess the 6 should be fine with the extra protection it has which looking at jerryrigeverything video didn't look too bad.
For how long did you have the 3T and did you do this in a daily basis or occasionally?
Another option could be just put it in a ziploc bag if I'm still paranoid but that is just extra hassle and inconvenience
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Can't confirm having it in the steam all the time but I can definitely say it stands up well in my pocket while building a power plant for an entire year in all weather conditions from 105° with 95% humidity to -6°. That was with the 3t. I'm sure the 6 would do even better with an unofficial "waterproofing".
Every phone I've personally ever used/owned were completely fine in steamy bathroom and rain all the time.
The only time there's a problem is with too much moisture on the screen or fingers making touchscreen basically unusable.
Taking your device into your bathroom while showering is likely fine. I'm sure you're not hanging it above you while showering, yeah? So it's not getting too steamed.
Sent from my OnePlus 6 using XDA Labs