Related
If test look like the same for me like at this vid (>10post ;/ just post it on yt Sony Xperia Z3 common waterproofing defect in wrist strap hole) it mean i have untight xperia z3 ? If yes what i can do then? should i send it to service? (i don't put my phone to the water yet) 988->995 and slowly falling to 998 (with same preasure)
Zaiid said:
If test look like the same for me like at this vid (>10post ;/ just post it on yt Sony Xperia Z3 common waterproofing defect in wrist strap hole) it mean i have untight xperia z3 ? If yes what i can do then? should i send it to service? (i don't put my phone to the water yet) 988->995 and slowly falling to 998 (with same preasure)
Click to expand...
Click to collapse
The fact that some freak thinks he can use a barometer to prove that his phone isn't waterproof doesn't make this a "common defect". I know nothing about physics, still I promise you that this test has zero meaning.
Now you can wait until you get some responses like "I would be worried, better send it in" and then you can wait some month to get the same phone back, or you just relax and use your phone. Good luck.
android404 said:
The fact that some freak thinks he can use a barometer to prove that his phone isn't waterproof doesn't make this a "common defect". I know nothing about physics, still I promise you that this test has zero meaning.
Now you can wait until you get some responses like "I would be worried, better send it in" and then you can wait some month to get the same phone back, or you just relax and use your phone. Good luck.
Click to expand...
Click to collapse
It actually has a perfect physics explanation and not just Voodoo science. The barometer is a pressure sensor inside your phone and is very sensitive. If you put external pressure on your phone, either because of weather change, altitude change, or putting it in a pressure chamber, the sensor will read that change. When you press on the screen (gently) with some flaps open you won't see any change in pressure (the air that is "squeezed" by your pressing on the screen has a way out). If you close the flaps and the phone is water / air tight, then even a small pressure on the screen can "squeeze" the air inside, effectively increasing the pressure reading. You can try it with your phone and you'll see the difference.
In terms of using the phone vs returning, that depends if you plan to use it underwater or not. If the phone is not perfectly water tight it would still be usable under wet conditions, but going for a swim with the phone is highly likely to result in a dead phone. Before you say something like "why would you swim with your phone", it's a personal choice. Swimming with the phone is part of Sony's advertising and spec, so the phone should handle it.
tsachi said:
It actually has a perfect physics explanation and not just Voodoo science. The barometer is a pressure sensor inside your phone and is very sensitive. If you put external pressure on your phone, either because of weather change, altitude change, or putting it in a pressure chamber, the sensor will read that change. When you press on the screen (gently) with some flaps open you won't see any change in pressure (the air that is "squeezed" by your pressing on the screen has a way out). If you close the flaps and the phone is water / air tight, then even a small pressure on the screen can "squeeze" the air inside, effectively increasing the pressure reading. You can try it with your phone and you'll see the difference.
In terms of using the phone vs returning, that depends if you plan to use it underwater or not. If the phone is not perfectly water tight it would still be usable under wet conditions, but going for a swim with the phone is highly likely to result in a dead phone. Before you say something like "why would you swim with your phone", it's a personal choice. Swimming with the phone is part of Sony's advertising and spec, so the phone should handle it.
Click to expand...
Click to collapse
Meaning: no phone that is not waterproof (airtight) can use a barometer. Bad news for iPhone six and dozens of android devices and their owners. Right?
I'd like to know if this is just a new device panic trend like bend gate
I tried the barometer test and I can cover the lanyard hole and see the same results. Number rises and if the hole isn't covered by my finger the number drops back down.
Pretty bummed if it's really a defect. I don't want to have to pay 175$ to t-mobile because an advertised feature is broken..
Was looking forward to swimming and submerging my xperia for the past 2 months.. Haven't even had the phone for a full week
Sent from my D6616 using XDA Free mobile app
Just a heads up.
For those of you out there that are looking at the feature set of the Gear S2 (or any samsung device) and seeing the IP68 rating thinking you can splash around in the pool with the kids for a few with your watch on and be able to keep up on your emails and texts. Think again. Long story short my watch started going into boot loop while playing in a pool no deeper than 4ft at it's deepest point after about 20 mins. Brought it to VZ they said water got in contact Samsung. Samsung said water got in your screwed deal with it. Soooo as far as you should be concerned as a consumer any product that Sammy places their IP68 rating on should be considered get wet at your own risk as Samsung will not honor any type of warranty for those devices.
Well this is expected. IP68 means it will be okay to submerge it in a still water for 30 minutes. These tests are done in a lab environment where water is still, unlike in a pool where water is moving around. By no means this is suited for any sort of water activities. Same thing with other IP68 devices like Sony Xperia. Their warranty does not cover water damages either.
Yes. People sometimes misinterpret what IP68 means. It means you can submerge the device, but it doesn't mean you can splash around in a pool or take a shower or something. That is why diving watches don't use the IPxx standards. Instead they use standards like ISO-2281 and ISO-6425, which are more rigorous.
bazidl said:
Just a heads up.
For those of you out there that are looking at the feature set of the Gear S2 (or any samsung device) and seeing the IP68 rating thinking you can splash around in the pool with the kids for a few with your watch on and be able to keep up on your emails and texts. Think again. Long story short my watch started going into boot loop while playing in a pool no deeper than 4ft at it's deepest point after about 20 mins. Brought it to VZ they said water got in contact Samsung. Samsung said water got in your screwed deal with it. Soooo as far as you should be concerned as a consumer any product that Sammy places their IP68 rating on should be considered get wet at your own risk as Samsung will not honor any type of warranty for those devices.
Click to expand...
Click to collapse
I had the same problem with my gear s bought from orange. Orange's services has denied the guaranty but I went to official Samsung service here in Romania an I got a replacement without problems.
Agreed, ip68 means that the device can be submerged, but not necessarily be able to withstand exposure to a stream of pressurized water like from a faucet, hose, etc.
Jim_R said:
Agreed, ip68 means that the device can be submerged, but not necessarily be able to withstand exposure to a stream of pressurized water like from a faucet, hose, etc.
Click to expand...
Click to collapse
...or movement under water, which results in basically the same thing in terms of pressure differentials.
I have mine in the shower salt and go swimming with it regularly, not had a problem. I might stop doing this then.
crustyeyez said:
I have mine in the shower salt and go swimming with it regularly, not had a problem. I might stop doing this then.
Click to expand...
Click to collapse
No kidding. I was going to Florida and the day before I left I contacted Samsung about this. Miraculously I got a straight forward CS rep who said "Do NOT go swimming with this!" Otherwise I sure would have! Disappointing however.
So you guys have defined IP 68 well. However with your watch on your wrist and sitting in a pool shouldn't kill it. No discussion. Pointless to defend Samsung for selling an inferior product for that pricing. Let me share my experience.
I got mine the first day. Sitting in the pool. Not even in 1 meter deep. The thing does the restart loop and the things mentioned in the other posts. Finally it dies. I take it back and get a replacement. To my surprise the new watch is different in performance!!
The battery life is better. The bezel feels completely different!! My conclusion:
1) The first watch was defective
2) Reading reviews its evident , there are a bunch of defective ones out there. They are experiencing bad battery and other quality issues.
3) Have seen many watches now in the last 4 months and I see the build quality on the Gear S2 3 G watches are variable.
Samsung quality control failure!!!
No surprise some are taking showers with their watches. They got lucky and got the better stock
Well the samsung website says take it for a dip.
According to the samsung website its "always ready for a dip in the pool" so I would think theyd have to honor replacement or fix for anything within the specified requirements. Be sure to turn on water lock mode.
Maybe do some more research with the actual manufacturer.
So I got the Moto Z for my birthday, September 19th, and today February 6th I have to consider the phone as dead, as there's too many problems with it..
First problem I had with it, was the vibrator, it made a noise as if it's rubbing against the chassis. This happened after about a month and never went away.
It was problem free for the most part, up until after Christmas, when I put it in my pocket, went for a walk with the dogs, pulled the phone out mid walk and.. The screen was cracked.
A single hairline crack from edge to edge.
I've noticed the glass lifting off the frame on the right side, and so I believe the battery is swelling up and this caused the crack.
There's no pixel damage, but after this all kinds of problems have been surfacing, the screen won't always turn on when someone is calling.
The bottom proximity sensor won't always wake the screen any more.
The finger print sensor is made of plastic, and is now so scratched that I have trouble unlocking the phone with it.
Battery life was never even half decent, if I didn't charge it to and from work I couldn't make it last 12 hours.
Now it's even worse obviously.
Phone can die at any time when it drops below 10% charge, like no "shutting down" notification, screen just goes black.
Connecting the charger it'll go from 0% to 15% in seconds, or take 20 minutes to even boot again.
The ringtone/earpiece speaker has cracked, and is completely unusable now, at the very lowest volume there's a marked crackling noise, turning it up you can't hear what people say on youtube or when making calls.
The magnetic compass has never worked right, it'll make large jumps when turned south, by about 20 degrees west or east.
Makes playing Pokémon Go quite difficult as it'll jump uncontrollably around the south mark.
Occasionally the map will just keep rotating until you make the calibration movements 2-3 times.
It'll drop 4G connectivity and the reception is about half as many bars as my Moto X 2014.
The frame was bent when I climbed up a attic ladder, so the aluminium quality is rubbish. (A few weeks after the self-cracking incident)
I tried contacing Lenovo, but they won't take the battery for warranty as the glass is cracked, the fact that I tried telling them the crack is because of the battery was left on deaf ears.
My wife's HTC One M7 had the same thing happen after 11 months and they replaced the entire phone no questions asked.
Lenovo didn't keep the hardware designers, and is simply trying to churn out a few Lenovo phones with the Moto name before the brand name is truly dead.
In conclusion; Motorola is dead. Don't buy this phone.
You maybe got a bad one, it can happens. I also have the Moto Z and I use it everyday with my moto 360, I bought both like 3 month ago. Also I'm on Nougat and I don't have any issue that you describe, the only thing I also notice is the phone auto shutdown but below 5% which I find normal to save the battery, other phones maybe shutdown at 1% but in fact there still a couple of % more left.
Wow that sucks. Sounds like you got a dud. My Z has been excellent. battery has been amazing and haven't had any problems with the vibration motor.
wilder_mason said:
Wow that sucks. Sounds like you got a dud. My Z has been excellent. battery has been amazing and haven't had any problems with the vibration motor.
Click to expand...
Click to collapse
Same here. I've had it since November and no problems at all.
Hahahahahahaha That was a funny post. It was satire right?
I've had 4 Moto Z's and loved them all. 2 Verizon variants, 1 Verizon Force variant, and one US unlocked. The frame on this phone is incredibly sturdy as seen here:
https://youtu.be/kZOfYo4JDIw
All of the damage to your phone has nothing to do with Motorola and everything to do with YOU. Phones don't damage themselves, the speakers don't crack, the fingerprint readers dont scratch themselves, it was you. It sounds like you trashed your phone and now are trying to place blame on someone else (Motorola).
For you to come in here and tell everyone not to buy this phone is absurd. Like I said, I've had 4 of these phones and not one has shown any problems at all. The problem is yourself, not Motorola, not Lenovo, not self-shattering glass, and not self-scratching metal.
You dropped your phone down a flight of concrete stairs and it fell end over end bouncing on every step on the way down. It cracked your screen, scratched your fingerprint reader, jarred your vibrator loose, cracked your speaker, and uncalibrated your compass. Lol That's what happened.
PS the proximity sensor can be finicky. That's the one thing I'll give you. The rest is "rubbish".
BTW, that "sudden shutdown" I experience on my G5, too and it's really bad. After 10-12 it gets down rapidly and sometimes it takes only 30 seconds of usage for the phone to shut down after you are 10%.
tersagun said:
BTW, that "sudden shutdown" I experience on my G5, too and it's really bad. After 10-12 it gets down rapidly and sometimes it takes only 30 seconds of usage for the phone to shut down after you are 10%.
Click to expand...
Click to collapse
The battery expanding, cracking the screen, and causing the phone to shutdown randomly at or below 10% should be replaced as a defect. He has a good point with that part. But unfortunately in the warranty it specifically states everything to do with the battery is not covered under warranty. Pretty sneaky way of Lenovo to basically *not* warranty this phone because the battery is locked in and part of the whole construction.
I have to agree, if you haven't bought one yet, don't do it. I do like this phone for its features and mods, but it is designed to be completely disposable. Prices of phones with locked in batteries really should be half the price of what they are.
Dude you need a Z force
If I couldn't have a Force and camera wasn't a huge issue, I'd get a Play. I see no point getting a Z if you can get either the Force or Play unless you just want a really skinny phone.
seh6183 said:
Hahahahahahaha That was a funny post. It was satire right?
I've had 4 Moto Z's and loved them all. 2 Verizon variants, 1 Verizon Force variant, and one US unlocked. The frame on this phone is incredibly sturdy as seen here:
https://youtu.be/kZOfYo4JDIw
All of the damage to your phone has nothing to do with Motorola and everything to do with YOU. Phones don't damage themselves, the speakers don't crack, the fingerprint readers dont scratch themselves, it was you. It sounds like you trashed your phone and now are trying to place blame on someone else (Motorola).
For you to come in here and tell everyone not to buy this phone is absurd. Like I said, I've had 4 of these phones and not one has shown any problems at all. The problem is yourself, not Motorola, not Lenovo, not self-shattering glass, and not self-scratching metal.
You dropped your phone down a flight of concrete stairs and it fell end over end bouncing on every step on the way down. It cracked your screen, scratched your fingerprint reader, jarred your vibrator loose, cracked your speaker, and uncalibrated your compass. Lol That's what happened.
PS the proximity sensor can be finicky. That's the one thing I'll give you. The rest is "rubbish".
Click to expand...
Click to collapse
Why would I lie?
I'm genuinely sad, this was my birthday present (to myself) after a really long wait, as I couldn't afford the 2015 model last year.
I haven't mistreated it, I've been super careful.
I've been a Motorola fanboy since the V3i, owned most models since then.
Based on teardowns, it's built like a Lenovo device, and that confirms it for me at least that they've probably fired the old chassis engineers.
I know it's a bit ridiculous, but I feel a bit lost now, I want a new smartphone, but there's no other brands I've ever enjoyed..
Shadowdancer123 said:
Why would I lie?
I'm genuinely sad, this was my birthday present (to myself) after a really long wait, as I couldn't afford the 2015 model last year.
I haven't mistreated it, I've been super careful.
I've been a Motorola fanboy since the V3i, owned most models since then.
Based on teardowns, it's built like a Lenovo device, and that confirms it for me at least that they've probably fired the old chassis engineers.
I know it's a bit ridiculous, but I feel a bit lost now, I want a new smartphone, but there's no other brands I've ever enjoyed..
Click to expand...
Click to collapse
I'm still using my Moto X (2014) and similarly consider the Moto Z (dual SIM preferably) as my only attractive upgrade.
I empathize with the poor experience you've suffered with it, especially as it was a birthday gift. However, I suspect that your experience is the exception and that you received a dud. It happens. And although Motorola's warranty and customer service seem very poor, perhaps you might consider repurchasing when prices drop after the new model is released. I am currently researching root and other support options for the dual SIM variant before "pulling the trigger" (on eBay)...
Sent from my XT1095 using Tapatalk
I put it in my pocket, went for a walk with the dogs, pulled the phone out mid walk and.. The screen was cracked
Click to expand...
Click to collapse
You bent the frame, you either leaned on something, or if your pants were too tight, just compressed it too much. It's crap luck, but it's not motorola's fault, nor is it a warranty claim.
Your battery would only expand enough to crack a screen if it were very highly overheated. like, shorting out overheated, in the 80-90 degree range, basically hot enough that you would have had second and third degree burns in your pocket (battery expansion occurs at about 90 degrees on average in lithium cells, there are many, many, many studies on this subject, especially since Samsung last year)
The finger print sensor is made of plastic, and is now so scratched that I have trouble unlocking the phone with it.
Click to expand...
Click to collapse
Stop carrying your phone in a pocket filled with change?! or something? I've had my moto Z the better part of a year, and my fingerprint sensor is spotless, I can't even imagine how you scratched yours.
Phone can die at any time when it drops below 10% charge
Click to expand...
Click to collapse
Do you know how lithium batteries work? 10% across 6 cells mean each cell has less than 2% battery.... at less than 1% you do irreparable damage to a cell, it will never take a full charge again if you drain it completely. So unfortunately, 10% is actually a completely reasonable number to shut down at.
Speaker breaking? No idea how you accomplished that, usually take a pretty solid impact or water damage to blow a phone speaker to the point of cracking even at the lowest volumes.
Reception wise, I'll admit mine shows less "bars" but remains connected regardless. It's less about not having signal, and more, appearing to have less.
I will agree, the compass isn't the greatest, it's easily calibrated though (using google maps)
Sound like you bent your phone, and if you hadn't, you'd have a warranty claim on the speaker, and "possibly" the battery. But since you broke your screen, you're screwed. You SHOULD be able to send it in for repair and pay them to fix it/replace it, usually for much less than the cost of replacing it.
Sorry about your luck mate.
I decided to follow up on this review with my one year review of the phone.
So far I have none of the problems you have listed, and I'm very careless with my tech (Read: Broken every single screen on every phone I have ever owned)
The only complaint I have is that the finger print sensor gets dirty easily, though I assume that's more likely a mix of the finish on it and my fingers getting oily.
Battery life is meh, but I have the battery mod so no problems yet (2-3 days usually with my usage, as opposed to the Xperia X being 4-5)
I do have one problem with your review, apart from many of the problems seeming self inflicted, this one particularly stands out.
Shadowdancer123 said:
First problem I had with it, was the vibrator, it made a noise as if it's rubbing against the chassis. This happened after about a month and never went away.
Click to expand...
Click to collapse
This sounds like a manufacturer defect.
That should've been the moment you asked for a return or warranty repair.
I've been playing around the service menu and tested the Pressure Sensor. In a solid waterproof phone, pressure should remain steady when acted upon by outside forces.
I simply tried to moderately blow some air into the USB port and there's a notable difference. Also removed the sim cap and sucked on the port. Air was clearly passing through.
I'm curious if it's just my phone with this issue in which case I'll replace it, or if it's a design fault, in which case you shouldn't submerge it.
In the screenshots you'll see the pressure difference. So please test this by accessing the service menu *#*#service#*#*, > tests > pressure sensor and simply blow some air into it.
And for the giggles and ranting, there's the sony talk thread https://talk.sonymobile.com/t5/Xper...s-waterproof/m-p/1237116/highlight/true#M2652
Sebi673 said:
I've been playing around the service menu and tested the Pressure Sensor. In a solid waterproof phone, pressure should remain steady when acted upon by outside forces.
I simply tried moderately blowing some air into the USB port and there's a notable difference. Also removed the sim cap and sucked on the port. Air was clearly passing through.
I'm curious if it's just my phone with this issue in which case I'll replace it, or if it's a design fault, in which case you shouldn't submerge it.
In the screenshots you'll see the presiune difference. So please test this by accessing the service menu *#*#service#*#*, > tests > pressure sensor and simply blow some air into it.
Click to expand...
Click to collapse
In Xperia Z3 there was a hole in the lower-left corner that if not covered by hand also let the pressure to drop down.
I think that every phone has to have some kind of a "blow off valve" to prevent internal pressure from rising when the phone heats up to avoid damaging the seals around the screen and the back.
Note that when you cover the usb port pressure stays perfectly stable. The phone is still waterproof it just lets the internals "breathe"
mracer164 said:
In Xperia Z3 there was a hole in the lower-left corner that if not covered by hand also let the pressure to drop down.
I think that every phone has to have some kind of a "blow off valve" to prevent internal pressure from rising when the phone heats up to avoid damaging the seals around the screen and the back.
Note that when you cover the usb port pressure stays perfectly stable. The phone is still waterproof it just lets the internals "breathe"
Click to expand...
Click to collapse
It's far more than a simple valve. For example if you have water in the port and you blow some air to take it out, that water will actually go inside the phone. I'm asking because if ever submerged, water pressure will be far grater than my air blowing capabilities ))) so things can get messy pretty fast.
It's far too easy to change the pressure inside it, so all I need to know is if other XZp are behaving the same way or if it's just mine.
Sebi673 said:
It's far more than a simple valve. For example if you have water in the port and you blow some air to take it out, that water will actually go inside the phone. I'm asking because if ever submerged, water pressure will be far grater than my air blowing capabilities ))) so things can get messy pretty fast.
It's far too easy to change the pressure inside it, so all I need to know is if other XZp are behaving the same way or if it's just mine.
Click to expand...
Click to collapse
As I said Z3 behaved similarly and I have submerged this phone a couple of times and never had any problems with it. Note that air particles are much more able to squeeze through tight spaces than water.
Same principle aplies to waterproof jackets, they let the air pass through so that you wont get sweaty while at the same time the won't let water go through.
mracer164 said:
As I said Z3 behaved similarly and I have submerged this phone a couple of times and never had any problems with it. Note that air particles are much more able to squeeze through tight spaces than water.
Same principle aplies to waterproof jackets, they let the air pass through so that you wont get sweaty while at the same time the won't let water go through.
Click to expand...
Click to collapse
Yes man, I know what a valve is and how it operates in a phone. I've been having xperias for over 5 years. I'm not on Talk.sonymobile, I'm on xda. So if you can try the test whenever you can. All it takes is 1 minute.
I opened this thread because I need to see if mine has those rubber seals too loose or if it's a general and normal thing. I asked for xzp owners to try the test because on my phone air passes virtually unobstructed.
Sebi673 said:
Yes man, I know what a valve is and how it operates in a phone. I've been having xperias for over 5 years. I'm not on Talk.sonymobile, I'm on xda. So if you can try the test whenever you can. All it takes is 1 minute.
I opened this thread because I need to see if mine has those rubber seals too loose or if it's a general and normal thing. I asked for xzp owners to try the test because on my phone air passes virtually unobstructed.
Click to expand...
Click to collapse
It works for me exactly the same way as you described. Sorry I didn't mean to patronise you in any way
There is a pressure regulation in every phone. The reason is the battery, in case the battery is defective (see Shamesung Note ), it will produce gas. This gas can later inflame, hence it is important to get it out of the device.
Illux said:
There is a pressure regulation in every phone. The reason is the battery, in case the battery is defective (see Shamesung Note ), it will produce gas. This gas can later inflame, hence it is important to get it out of the device.
Click to expand...
Click to collapse
I know, I just spent a lot of money on this thing and I'd rather avoid damaging it. In my opinion that valve is way too lose.
Check this video out, I do not agree with this idiotic test but in the end the phone got water damaged. Vibrator Motor is right next to the USB port which in this video it keeps on vibrating even after device is off.
https://youtu.be/Z3JUGkXXXJw?t=17m52s
I might be a bit paranoid but submerging this phone is not a good idea. Maybe something like this will help https://images-na.ssl-images-amazon.com/images/I/91LUJPpD45L._SL1500_.jpg
mracer164 said:
It works for me exactly the same way as you described. Sorry I didn't mean to patronise you in any way
Click to expand...
Click to collapse
I know, I'm sorry for jumping the gun. Didn't get a full night sleep.
I'm weary because I had Xperia XZ for a week, did the same test but the breathability on the usb port was minimum. Anyway, I'll be careful. My (very) old Xperia Z got water damaged in the pool due to a worn rubber band on the headphone jack. Damage was extensive.
Sebi673 said:
I know, I just spent a lot of money on this thing and I'd rather avoid damaging it. In my opinion that valve is way too lose.
Check this video out, I do not agree with this idiotic test but in the end the phone got water damaged. Vibrator Motor is right next to the USB port which in this video it keeps on vibrating even after device is off.
https://youtu.be/Z3JUGkXXXJw?t=17m52s
I might be a bit paranoid but submerging this phone is not a good idea. Maybe something like this will help https://images-na.ssl-images-amazon.com/images/I/91LUJPpD45L._SL1500_.jpg
Click to expand...
Click to collapse
If damaged by submerging, I'd send it on for guarantee and request a new one. It states IP68 proof, that means 30 minutens fully submerged.
Oh and btw, the guy actually FROZE his phone for 12 hours .
Illux said:
If damaged by submerging, I'd send it on for guarantee and request a new one. It states IP68 proof, that means 30 minutens fully submerged.
Oh and btw, the guy actually FROZE his phone for 12 hours .
Click to expand...
Click to collapse
I know.... It's an idiotic test. But leaving that aside, it is compared to another waterproof phone which worked as good as new afterwards. So it's safe too assume that the USB might be letting in a bit more than just data and power.
It's a bit of a letdown, I'll wait for the teardown videos to see if they finally coated the motherboard and other boards against water ingress. Just like you see in the iphone and samsung.
Sebi673 said:
I know.... It's an idiotic test. But leaving that aside, it is compared to another waterproof phone which worked as good as new afterwards. So it's safe too assume that the USB might be letting in a bit more than just data and power.
It's a bit of a letdown, I'll wait for the teardown videos to see if they finally coated the motherboard and other boards against water ingress. Just like you see in the iphone and samsung.
Click to expand...
Click to collapse
Well, I'm the kinda guy who tries out things if promised . What I can tell you, my phone spent a fair amount of time submerged already, I always wanted to try out underwater video recording. No real sense in it, but it's fun .
Still working and it's drying real quick.
Illux said:
Well, I'm the kinda guy who tries out things if promised . What I can tell you, my phone spent a fair amount of time submerged already, I always wanted to try out underwater video recording. No real sense in it, but it's fun .
Still working and it's drying real quick.
Click to expand...
Click to collapse
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.
Sebi673 said:
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.
Click to expand...
Click to collapse
I'll do so in 13 minutes, im currently running a battery test. Just as side note, Amazon Underground seems to drain battery like hell on 7.1.
---------- Post added at 01:46 PM ---------- Previous post was at 01:23 PM ----------
Sebi673 said:
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.
Click to expand...
Click to collapse
Ok, done. Pressure going up rapidly. Consider it normal.
Illux said:
I'll do so in 13 minutes, im currently running a battery test. Just as side note, Amazon Underground seems to drain battery like hell on 7.1.
---------- Post added at 01:46 PM ---------- Previous post was at 01:23 PM ----------
Ok, done. Pressure going up rapidly. Consider it normal.
Click to expand...
Click to collapse
YAY!!!! Paranoid Parrot now returning to its cage :victory:
Mine does the same
I have the same problem and my xzp had water damaged,they changed me a new one which still have this problem....I will not try twice.Maybe this is a manufacturing problem.
sonyisall said:
I have the same problem and my xzp had water damaged,they changed me a new one which still have this problem....I will not try twice.Maybe this is a manufacturing problem.
Click to expand...
Click to collapse
It's a design flaw then..... I'll buy the usb silicon caps just to be extra safe.... Shame they didn't manage to build this properly.....
Forgive me my ignorance. I know it's stupid question and I know answer will be yes, but it's always worth double checking.
So I can submerge xz premium without any usb/jack and other ports covers as they were just designed to be able to handle that?
SUPERSLEDZ said:
Forgive me my ignorance. I know it's stupid question and I know answer will be yes, but it's always worth double checking.
So I can submerge xz premium without any usb/jack and other ports covers as they were just designed to be able to handle that?
Click to expand...
Click to collapse
Yes, that is the idea behind IP68 certification. I dumped my phone in the pool yesterday, just for fun. Just PLEASE make sure to dry the phone before charging it. I know that sounds stupid but there is some photos around of ppl claiming their devices just started burning. Due to the nature of energy transport in USB-C 3.1, that is almost impossible - unless you short-circuit it with water .
Hey guys
I really want to take my xzp into swimming pool and capture some under water photos. But I saw some videos on YouTube where people have water damaged the phones after minimal use in pool.
Is it safe to take under water pics? I'm afraid because of the open charging port and the speakers.
Well it's a difficult question, it's a little bit risky IMO. If you have to do it, better have someone recording you, if the phone gets water damaged you will have a proof for Sony to use for warranty.
I know that Sony has stated that the phone should not be submerged, but IMO this is not an valid argument. The phone should be IP68 waterproof, and if you will not submerge more than 1,5m the warranty should cover the damage, but the video proof will be essential.
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
Click to expand...
Click to collapse
MiniDemonic said:
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
Click to expand...
Click to collapse
The key element for missing there is Use.
Dunking it is fine, using it under water is a big no no
dazza9075 said:
The key element for missing there is Use.
Dunking it is fine, using it under water is a big no no
Click to expand...
Click to collapse
OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
MiniDemonic said:
OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
Click to expand...
Click to collapse
thanks for the info. You saved me from damaging my phone
MiniDemonic said:
OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
Click to expand...
Click to collapse
Ah yes, I missed that part and just saw the responses above, pushing any buttons under water may case you problems arguably if it was on when it went in and the screen could still be used you could take a shot but I'm quite sure Sony would have a field day with it, especially if they find the last photos you took where under water.
Think of the water resistance as a safety net rather than a feature to use.
MiniDemonic said:
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
Click to expand...
Click to collapse
The warranty should cover what is advertised. What is Sony saying is their game. When they claim the device is IP68, it means it can withstand submerge in water up to 1,5m for 30minutes. You can't really advertise the phone as waterproof and then say you can't use it in water, it's just a big NO for every judge in a normal country. You either can or can not use the phone in water, and while advertisement is one thing, IP rating is an other thing. It MEANS something, and it means the device should be waterproof. I read today an article about Sony being massively sued in US for false advertisement and they gave money to people for it. Sony just wants to save money from too many people using the phone underwater, and it looks like its working.
Man I took it to the pool last weekend and I took so many videos plus photos and super slow motion videos the phone is great under and above water
The phone will heat up if you'll take so many videos even if it's in the water ?, I didn't dive with it so I was using it in 1m depth approx. By the way after you get it out of the water as you know if you have had another Sony waterproof phones the speakers will be very low and not clear for about 4 hours after you dip it in the water, also an advice don't use the charge or the headphones jack right away wait some time and be sure there's no water there before u use them. Overall I had great videos and great experience I love this phone ? and it's camera ?
admad said:
The warranty should cover what is advertised. What is Sony saying is their game. When they claim the device is IP68, it means it can withstand submerge in water up to 1,5m for 30minutes. You can't really advertise the phone as waterproof and then say you can't use it in water, it's just a big NO for every judge in a normal country. You either can or can not use the phone in water, and while advertisement is one thing, IP rating is an other thing. It MEANS something, and it means the device should be waterproof. I read today an article about Sony being massively sued in US for false advertisement and they gave money to people for it. Sony just wants to save money from too many people using the phone underwater, and it looks like its working.
Click to expand...
Click to collapse
Show me that false advertising lawsuit, the only one I could find was regarding PS Vita ads which is not what this is about.
The warranty does cover what is advertised... Sony has never advertised the phone as being able to handle underwater photos.
Yes, IP rating is a thing but an IP rating does NOT mean that warranty covers underwater usage... If you put your phone in tap water up to 1.5m depth for a maximum of 30minutes WITHOUT using the phone then sure you could argue that the warranty should cover it. That means, gently putting the phone in tap water with the screen on standby and not moving the phone or the water around the phone and then gently taking it out again.
IEC themselves only classify IPx8 as being protected from accidental submersion, a device with an IP68 rating is not rated for underwater usage. Maybe you should actually do some research before you argue on the internet...
---------- Post added at 04:41 AM ---------- Previous post was at 04:40 AM ----------
Zewarxx said:
Man I took it to the pool last weekend and I took so many videos plus photos and super slow motion videos the phone is great under and above water
The phone will heat up if you'll take so many videos even if it's in the water , I didn't dive with it so I was using it in 1m depth approx. By the way after you get it out of the water as you know if you have had another Sony waterproof phones the speakers will be very low and not clear for about 4 hours after you dip it in the water, also an advice don't use the charge or the headphones jack right away wait some time and be sure there's no water there before u use them. Overall I had great videos and great experience I love this phone and it's camera ?
Click to expand...
Click to collapse
Yea, the phone can handle underwater usage but IF it gets waterdamaged when you are taking underwater photos your warranty won't cover it.
Hi,
I've already read also what happened for other Sony's phone users (like 'aqua' phones that were not aqua-made-for !).
If you use it under water, i advise you not to use hardware buttons, that's for me the main point.
But if you only use screen (unlock, settings, taking photo), there's no problem !
@Zewarxx : i don't know if it's the same for you, but under water, screen is sometimes hard to use : touch-screen thinks some parts are pressed and they're not.
If everyone want to see the issue (for under water usage of phones, not for XZP), just watch water test with IP68 phones, and you'll see that phones thinks that many pressions are made : https://www.youtube.com/watch?v=X0hEMWiqBzs @ 1m14.
Under water, it's not always the case : if you unlock the phone under water, you can take photo/video easily, from my experience (WITOUT HARDWARE BUTTONS).
And yes, no wires after getting out of the water...
I hope it helps.
P.S. You can also buy specific water resistant covers, it's perfect, and you can use your hardware buttons !!! works in the sea, swiming, jumping into water. And it's awsome, colors are jsute perfect (because of the XZP )
MiniDemonic said:
Show me that false advertising lawsuit, the only one I could find was regarding PS Vita ads which is not what this is about.
The warranty does cover what is advertised... Sony has never advertised the phone as being able to handle underwater photos.
Yes, IP rating is a thing but an IP rating does NOT mean that warranty covers underwater usage... If you put your phone in tap water up to 1.5m depth for a maximum of 30minutes WITHOUT using the phone then sure you could argue that the warranty should cover it. That means, gently putting the phone in tap water with the screen on standby and not moving the phone or the water around the phone and then gently taking it out again.
IEC themselves only classify IPx8 as being protected from accidental submersion, a device with an IP68 rating is not rated for underwater usage. Maybe you should actually do some research before you argue on the internet...
---------- Post added at 04:41 AM ---------- Previous post was at 04:40 AM ----------
Yea, the phone can handle underwater usage but IF it gets waterdamaged when you are taking underwater photos your warranty won't cover it.
Click to expand...
Click to collapse
IP68 rating means that "The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. The test depth and/or duration is expected to be greater than the requirements for IPx7, and other environmental effects may be added, such as temperature cycling before immersion.". So if you use the device in that manner, warranty SHOULD cover it.
As for the lawsuit, here ya go:
https://www.xda-developers.com/sony-lawsuit-waterproof-xperia-z/
http://www.newsjs.com/url.php?p=htt...international-water-resistance-ratings-28821/
@cporeaux
Yes man I had some difficulty with the screen while it's wet, but I guess also because it was difficult for the phone to differentiate my fingers and their heat after the get wet so much the shape of them changes ? how ever I used the camera button to take the photos and to stop and start the videos, I even jumped with the phone in the water while the phone dived first then my head and the rest of my body ? GG Sony, and maybe I forgot to mention the water was a bit salty, however I had the Xperia Z and the flaps of that phone were very bad compared to its new brothers once I used it underwater also but because of the flaps were bad and their rubber wear off the water got in the phone but I was able to recover it myself i let it to dry in rice ? after drying it I cleaned the motherboard and the other parts with alcohol and toothbrush replaced the battery and the phone worked again, PS I sent it to guaranty they told me you have to replace the motherboard and it will cost the same price as a new one at that time, so I don't trust the guaranty after I was able to restore it myself and they didn't
admad said:
IP68 rating means that "The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. The test depth and/or duration is expected to be greater than the requirements for IPx7, and other environmental effects may be added, such as temperature cycling before immersion.". So if you use the device in that manner, warranty SHOULD cover it.
As for the lawsuit, here ya go:
https://www.xda-developers.com/sony-lawsuit-waterproof-xperia-z/
http://www.newsjs.com/url.php?p=htt...international-water-resistance-ratings-28821/
Click to expand...
Click to collapse
Those lawsuits are for the old phones when Sony advertised that you could take underwater photos with them when that really isn't what the devices are designed for. You are contradicting yourself with those.
This is the key point "The equipment is suitable for continuous immersion in water under >conditions which shall be specified by the manufacturer.<" and Sony has specified that the phone can only be submerged in tap water if you do NOT use the phone when it is submerged. So yet again you contradicted yourself.
Why do you think Sony stopped advertising their phones as being able to take underwater photos? Because of that lawsuit.. Underwater usage is not covered by warranty because it's something Sony tells you very very clearly that you are not allowed to do.
Please, keep contradicting yourself.
MiniDemonic said:
Those lawsuits are for the old phones when Sony advertised that you could take underwater photos with them when that really isn't what the devices are designed for. You are contradicting yourself with those.
This is the key point "The equipment is suitable for continuous immersion in water under >conditions which shall be specified by the manufacturer.<" and Sony has specified that the phone can only be submerged in tap water if you do NOT use the phone when it is submerged. So yet again you contradicted yourself.
Why do you think Sony stopped advertising their phones as being able to take underwater photos? Because of that lawsuit.. Underwater usage is not covered by warranty because it's something Sony tells you very very clearly that you are not allowed to do.
Please, keep contradicting yourself.
Click to expand...
Click to collapse
You see, the problem is that even if I submerge the phone 1m below the surface of tap water and I won't use it, Sony will not accept the device under warranty if it gets water damaged, and that is something that IP rating allows me to do, and Sony won't acknowledge. So you see, looks like you are contradicting yourself .
It's funny that Samsung and other manufactures don't have a problem with acknowledging warranty claim for water damaged IP68 phones.
WHAT THE ****, I used my phone in the rain because there was a rare pokemon on pokemon go (lol i know) and I went home while the battery ran out eventually when i got home but I let it dry first so after 40 minutes I put it on charger NOTHING HAPPENS. I'm putting it in rice right now for the night, what do I do if it won't ever turn on again? Is this under warranty???
Panic!!!!!!
Dude, it's like the Note 7. It was said it's water resistant but it gave a "check ports" warning after 5 minutes in the water. Never take any "Waterproof" gadget stuff seriously. As it says it's "Resistant". Not "Immune". How much the device will resist is always a mystery in any typical case.
But I don't think that it would be a problem if you'd just shoot a few under water videos for a few minutes. Just don't keep the phone submerged for too long and it should be ok.
admad said:
You see, the problem is that even if I submerge the phone 1m below the surface of tap water and I won't use it, Sony will not accept the device under warranty if it gets water damaged, and that is something that IP rating allows me to do, and Sony won't acknowledge. So you see, looks like you are contradicting yourself .
It's funny that Samsung and other manufactures don't have a problem with acknowledging warranty claim for water damaged IP68 phones.
Click to expand...
Click to collapse
And how do you know that they won't accept it? No one has ever done that so you are literally talking out of your ass right now.
MiniDemonic said:
And how do you know that they won't accept it? No one has ever done that so you are literally talking out of your ass right now.
Click to expand...
Click to collapse
I was about to quote from Sony site the conditions for water damage warranty, and I found this, that's weird.
" Take your device swimming
If your Sony smartphone or tablet is waterproof to IPX8 standard*, then you can use it in a chlorinated swimming pool. However, avoid keeping the device in the pool for too long and remember to rinse it off thoroughly with fresh water once you get out.
Over time, chlorinated water can corrode the rubber seals, so prolonged use in chlorinated water is not recommended. But if you want to use your device to get underwater close-ups of a spectacular dive or your child’s first swimming lesson, go ahead.
* Sony devices that are rated IPX7 or lower should not be exposed to chlorinated water."
http://support.sonymobile.com/global-en/dm/water-and-dust-resistance/
Did they change the policy with using the phone in water?
admad said:
I was about to quote from Sony site the conditions for water damage warranty, and I found this, that's weird.
" Take your device swimming
If your Sony smartphone or tablet is waterproof to IPX8 standard*, then you can use it in a chlorinated swimming pool. However, avoid keeping the device in the pool for too long and remember to rinse it off thoroughly with fresh water once you get out.
Over time, chlorinated water can corrode the rubber seals, so prolonged use in chlorinated water is not recommended. But if you want to use your device to get underwater close-ups of a spectacular dive or your child’s first swimming lesson, go ahead.
* Sony devices that are rated IPX7 or lower should not be exposed to chlorinated water."
http://support.sonymobile.com/global-en/dm/water-and-dust-resistance/
Did they change the policy with using the phone in water?
Click to expand...
Click to collapse
Yes they changed the policy with using the phone in water because you know, they got sued over it. You were the one that linked the lawsuits but seems that you either didn't read the articles or you have the memory capacity of a goldfish.
The support page you linked is an old support page from before they got sued. If you actually use the website to find the waterproof article you will find this: http://support.sonymobile.com/gb/xperiaxzpremium/dm/waterresistant/
Using google will give you old results because that's how google works, more links to a page and more visits on a page puts it higher up in the search results and I can guarantee you that an old article for the Z-Z5 series will have a lot more visits and links than a new article for the X-XZP.
Do not expose the device to seawater, salt water, chlorinated water
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
Click to expand...
Click to collapse
Here is also a quote from the Warranty Information PDF you can download for the device.
This warranty does not cover any failure of the Product that is due to:
• Use in environments where relevant IP rating limitations, if applicable, are exceeded
(including liquid damage or the detection of liquid inside the device resulting from
such use).
Click to expand...
Click to collapse
You are under warranty as long as you use the phone within it's IP rating limitations, which in this case is up to 1.5m and 30min in TAP WATER in standby mode. They can test if the phone is still waterresistant or not by pressure checking it. If that pressure check fails then your phone was probably defect and the warranty is still applicable BUT if the pressure check doesn't fail that means your phone is still waterresistant and you 99% likely didn't close the tabs correctly and that's why your phone was water damaged. Also, don't think about artifically making the phone lose it's pressure sealing if you get it water damaged because they will most likely notice that.
Most people that had water damaged Xperias didn't close the covers correctly and was denied their warranty, that's probably where you got the idea that "Sony doesn't accept water damage in their warranty" from. Some people had defect phones and those people did get the phone fixed/replaced under warranty.