XZp not so waterproof - usb port vulnerable? - Sony Xperia XZ Premium Questions & Answers

I've been playing around the service menu and tested the Pressure Sensor. In a solid waterproof phone, pressure should remain steady when acted upon by outside forces.
I simply tried to moderately blow some air into the USB port and there's a notable difference. Also removed the sim cap and sucked on the port. Air was clearly passing through.
I'm curious if it's just my phone with this issue in which case I'll replace it, or if it's a design fault, in which case you shouldn't submerge it.
In the screenshots you'll see the pressure difference. So please test this by accessing the service menu *#*#service#*#*, > tests > pressure sensor and simply blow some air into it.
And for the giggles and ranting, there's the sony talk thread https://talk.sonymobile.com/t5/Xper...s-waterproof/m-p/1237116/highlight/true#M2652

Sebi673 said:
I've been playing around the service menu and tested the Pressure Sensor. In a solid waterproof phone, pressure should remain steady when acted upon by outside forces.
I simply tried moderately blowing some air into the USB port and there's a notable difference. Also removed the sim cap and sucked on the port. Air was clearly passing through.
I'm curious if it's just my phone with this issue in which case I'll replace it, or if it's a design fault, in which case you shouldn't submerge it.
In the screenshots you'll see the presiune difference. So please test this by accessing the service menu *#*#service#*#*, > tests > pressure sensor and simply blow some air into it.
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Click to collapse
In Xperia Z3 there was a hole in the lower-left corner that if not covered by hand also let the pressure to drop down.
I think that every phone has to have some kind of a "blow off valve" to prevent internal pressure from rising when the phone heats up to avoid damaging the seals around the screen and the back.
Note that when you cover the usb port pressure stays perfectly stable. The phone is still waterproof it just lets the internals "breathe"

mracer164 said:
In Xperia Z3 there was a hole in the lower-left corner that if not covered by hand also let the pressure to drop down.
I think that every phone has to have some kind of a "blow off valve" to prevent internal pressure from rising when the phone heats up to avoid damaging the seals around the screen and the back.
Note that when you cover the usb port pressure stays perfectly stable. The phone is still waterproof it just lets the internals "breathe"
Click to expand...
Click to collapse
It's far more than a simple valve. For example if you have water in the port and you blow some air to take it out, that water will actually go inside the phone. I'm asking because if ever submerged, water pressure will be far grater than my air blowing capabilities ))) so things can get messy pretty fast.
It's far too easy to change the pressure inside it, so all I need to know is if other XZp are behaving the same way or if it's just mine.

Sebi673 said:
It's far more than a simple valve. For example if you have water in the port and you blow some air to take it out, that water will actually go inside the phone. I'm asking because if ever submerged, water pressure will be far grater than my air blowing capabilities ))) so things can get messy pretty fast.
It's far too easy to change the pressure inside it, so all I need to know is if other XZp are behaving the same way or if it's just mine.
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As I said Z3 behaved similarly and I have submerged this phone a couple of times and never had any problems with it. Note that air particles are much more able to squeeze through tight spaces than water.
Same principle aplies to waterproof jackets, they let the air pass through so that you wont get sweaty while at the same time the won't let water go through.

mracer164 said:
As I said Z3 behaved similarly and I have submerged this phone a couple of times and never had any problems with it. Note that air particles are much more able to squeeze through tight spaces than water.
Same principle aplies to waterproof jackets, they let the air pass through so that you wont get sweaty while at the same time the won't let water go through.
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Yes man, I know what a valve is and how it operates in a phone. I've been having xperias for over 5 years. I'm not on Talk.sonymobile, I'm on xda. So if you can try the test whenever you can. All it takes is 1 minute.
I opened this thread because I need to see if mine has those rubber seals too loose or if it's a general and normal thing. I asked for xzp owners to try the test because on my phone air passes virtually unobstructed.

Sebi673 said:
Yes man, I know what a valve is and how it operates in a phone. I've been having xperias for over 5 years. I'm not on Talk.sonymobile, I'm on xda. So if you can try the test whenever you can. All it takes is 1 minute.
I opened this thread because I need to see if mine has those rubber seals too loose or if it's a general and normal thing. I asked for xzp owners to try the test because on my phone air passes virtually unobstructed.
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It works for me exactly the same way as you described. Sorry I didn't mean to patronise you in any way

There is a pressure regulation in every phone. The reason is the battery, in case the battery is defective (see Shamesung Note ), it will produce gas. This gas can later inflame, hence it is important to get it out of the device.

Illux said:
There is a pressure regulation in every phone. The reason is the battery, in case the battery is defective (see Shamesung Note ), it will produce gas. This gas can later inflame, hence it is important to get it out of the device.
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I know, I just spent a lot of money on this thing and I'd rather avoid damaging it. In my opinion that valve is way too lose.
Check this video out, I do not agree with this idiotic test but in the end the phone got water damaged. Vibrator Motor is right next to the USB port which in this video it keeps on vibrating even after device is off.
https://youtu.be/Z3JUGkXXXJw?t=17m52s
I might be a bit paranoid but submerging this phone is not a good idea. Maybe something like this will help https://images-na.ssl-images-amazon.com/images/I/91LUJPpD45L._SL1500_.jpg

mracer164 said:
It works for me exactly the same way as you described. Sorry I didn't mean to patronise you in any way
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I know, I'm sorry for jumping the gun. Didn't get a full night sleep.
I'm weary because I had Xperia XZ for a week, did the same test but the breathability on the usb port was minimum. Anyway, I'll be careful. My (very) old Xperia Z got water damaged in the pool due to a worn rubber band on the headphone jack. Damage was extensive.

Sebi673 said:
I know, I just spent a lot of money on this thing and I'd rather avoid damaging it. In my opinion that valve is way too lose.
Check this video out, I do not agree with this idiotic test but in the end the phone got water damaged. Vibrator Motor is right next to the USB port which in this video it keeps on vibrating even after device is off.
https://youtu.be/Z3JUGkXXXJw?t=17m52s
I might be a bit paranoid but submerging this phone is not a good idea. Maybe something like this will help https://images-na.ssl-images-amazon.com/images/I/91LUJPpD45L._SL1500_.jpg
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If damaged by submerging, I'd send it on for guarantee and request a new one. It states IP68 proof, that means 30 minutens fully submerged.
Oh and btw, the guy actually FROZE his phone for 12 hours .

Illux said:
If damaged by submerging, I'd send it on for guarantee and request a new one. It states IP68 proof, that means 30 minutens fully submerged.
Oh and btw, the guy actually FROZE his phone for 12 hours .
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I know.... It's an idiotic test. But leaving that aside, it is compared to another waterproof phone which worked as good as new afterwards. So it's safe too assume that the USB might be letting in a bit more than just data and power.
It's a bit of a letdown, I'll wait for the teardown videos to see if they finally coated the motherboard and other boards against water ingress. Just like you see in the iphone and samsung.

Sebi673 said:
I know.... It's an idiotic test. But leaving that aside, it is compared to another waterproof phone which worked as good as new afterwards. So it's safe too assume that the USB might be letting in a bit more than just data and power.
It's a bit of a letdown, I'll wait for the teardown videos to see if they finally coated the motherboard and other boards against water ingress. Just like you see in the iphone and samsung.
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Well, I'm the kinda guy who tries out things if promised . What I can tell you, my phone spent a fair amount of time submerged already, I always wanted to try out underwater video recording. No real sense in it, but it's fun .
Still working and it's drying real quick.

Illux said:
Well, I'm the kinda guy who tries out things if promised . What I can tell you, my phone spent a fair amount of time submerged already, I always wanted to try out underwater video recording. No real sense in it, but it's fun .
Still working and it's drying real quick.
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I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.

Sebi673 said:
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.
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I'll do so in 13 minutes, im currently running a battery test. Just as side note, Amazon Underground seems to drain battery like hell on 7.1.
---------- Post added at 01:46 PM ---------- Previous post was at 01:23 PM ----------
Sebi673 said:
I know it's fun, it's even more so when you wash it in the sink in front of people haha. Can you please do me a solid and test the pressure sensor while blowing air into the usb? like I tried - 2 cm away, full lung pressure on the usb, and tell me if that pressure rapidly moves up. It will help me sleep better at night after I wash the thing haha.
Click to expand...
Click to collapse
Ok, done. Pressure going up rapidly. Consider it normal.

Illux said:
I'll do so in 13 minutes, im currently running a battery test. Just as side note, Amazon Underground seems to drain battery like hell on 7.1.
---------- Post added at 01:46 PM ---------- Previous post was at 01:23 PM ----------
Ok, done. Pressure going up rapidly. Consider it normal.
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YAY!!!! Paranoid Parrot now returning to its cage :victory:

Mine does the same

I have the same problem and my xzp had water damaged,they changed me a new one which still have this problem....I will not try twice.Maybe this is a manufacturing problem.

sonyisall said:
I have the same problem and my xzp had water damaged,they changed me a new one which still have this problem....I will not try twice.Maybe this is a manufacturing problem.
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It's a design flaw then..... I'll buy the usb silicon caps just to be extra safe.... Shame they didn't manage to build this properly.....

Forgive me my ignorance. I know it's stupid question and I know answer will be yes, but it's always worth double checking.
So I can submerge xz premium without any usb/jack and other ports covers as they were just designed to be able to handle that?

SUPERSLEDZ said:
Forgive me my ignorance. I know it's stupid question and I know answer will be yes, but it's always worth double checking.
So I can submerge xz premium without any usb/jack and other ports covers as they were just designed to be able to handle that?
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Yes, that is the idea behind IP68 certification. I dumped my phone in the pool yesterday, just for fun. Just PLEASE make sure to dry the phone before charging it. I know that sounds stupid but there is some photos around of ppl claiming their devices just started burning. Due to the nature of energy transport in USB-C 3.1, that is almost impossible - unless you short-circuit it with water .

Related

Waterproff test

If test look like the same for me like at this vid (>10post ;/ just post it on yt Sony Xperia Z3 common waterproofing defect in wrist strap hole) it mean i have untight xperia z3 ? If yes what i can do then? should i send it to service? (i don't put my phone to the water yet) 988->995 and slowly falling to 998 (with same preasure)
Zaiid said:
If test look like the same for me like at this vid (>10post ;/ just post it on yt Sony Xperia Z3 common waterproofing defect in wrist strap hole) it mean i have untight xperia z3 ? If yes what i can do then? should i send it to service? (i don't put my phone to the water yet) 988->995 and slowly falling to 998 (with same preasure)
Click to expand...
Click to collapse
The fact that some freak thinks he can use a barometer to prove that his phone isn't waterproof doesn't make this a "common defect". I know nothing about physics, still I promise you that this test has zero meaning.
Now you can wait until you get some responses like "I would be worried, better send it in" and then you can wait some month to get the same phone back, or you just relax and use your phone. Good luck.
android404 said:
The fact that some freak thinks he can use a barometer to prove that his phone isn't waterproof doesn't make this a "common defect". I know nothing about physics, still I promise you that this test has zero meaning.
Now you can wait until you get some responses like "I would be worried, better send it in" and then you can wait some month to get the same phone back, or you just relax and use your phone. Good luck.
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It actually has a perfect physics explanation and not just Voodoo science. The barometer is a pressure sensor inside your phone and is very sensitive. If you put external pressure on your phone, either because of weather change, altitude change, or putting it in a pressure chamber, the sensor will read that change. When you press on the screen (gently) with some flaps open you won't see any change in pressure (the air that is "squeezed" by your pressing on the screen has a way out). If you close the flaps and the phone is water / air tight, then even a small pressure on the screen can "squeeze" the air inside, effectively increasing the pressure reading. You can try it with your phone and you'll see the difference.
In terms of using the phone vs returning, that depends if you plan to use it underwater or not. If the phone is not perfectly water tight it would still be usable under wet conditions, but going for a swim with the phone is highly likely to result in a dead phone. Before you say something like "why would you swim with your phone", it's a personal choice. Swimming with the phone is part of Sony's advertising and spec, so the phone should handle it.
tsachi said:
It actually has a perfect physics explanation and not just Voodoo science. The barometer is a pressure sensor inside your phone and is very sensitive. If you put external pressure on your phone, either because of weather change, altitude change, or putting it in a pressure chamber, the sensor will read that change. When you press on the screen (gently) with some flaps open you won't see any change in pressure (the air that is "squeezed" by your pressing on the screen has a way out). If you close the flaps and the phone is water / air tight, then even a small pressure on the screen can "squeeze" the air inside, effectively increasing the pressure reading. You can try it with your phone and you'll see the difference.
In terms of using the phone vs returning, that depends if you plan to use it underwater or not. If the phone is not perfectly water tight it would still be usable under wet conditions, but going for a swim with the phone is highly likely to result in a dead phone. Before you say something like "why would you swim with your phone", it's a personal choice. Swimming with the phone is part of Sony's advertising and spec, so the phone should handle it.
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Meaning: no phone that is not waterproof (airtight) can use a barometer. Bad news for iPhone six and dozens of android devices and their owners. Right?
I'd like to know if this is just a new device panic trend like bend gate
I tried the barometer test and I can cover the lanyard hole and see the same results. Number rises and if the hole isn't covered by my finger the number drops back down.
Pretty bummed if it's really a defect. I don't want to have to pay 175$ to t-mobile because an advertised feature is broken..
Was looking forward to swimming and submerging my xperia for the past 2 months.. Haven't even had the phone for a full week
Sent from my D6616 using XDA Free mobile app

How did this phone ever get an IP rating

One of the main reasons I bought a Z3 is because it is apparently dust and water resistant, this is a big plus working in construction, but the fact these phones have recieved IP ratings is a joke. I had my z3 sitting at the side of the shower playing music, it wasn't recieving direct flow of water just droplets splashing on to it. I now have a crackly, low volume speaker. Waterproof my ass.
Have the phone drying out now but I don't expect it to rectify itself. What are my options here?
This issue has been discussed countless times... just let it dry. It'll come back to normal.
its actually water filling up around the speakers and takes a bit to dry out, quite common with waterproof speakers. all my previous sony phones have done this when they get wet, give it 30 minutes or so. dont sweat your phone getting damaged
Does this mean my phone is not waterproof or is it a common problem with all Z3s?
khhhhris said:
its actually water filling up around the speakers and takes a bit to dry out, quite common with waterproof speakers. all my previous sony phones have done this when they get wet, give it 30 minutes or so. dont sweat your phone getting damaged
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Ok thanks for that, I'll use the search before posting in anger next time.
let the phone dry first. the speakers will return back to normal once it gets dry.
Yeah not a problem. Speakers work via vibrations. I can't vibrate when wet
Just use vibrations, and you will become vvet ,)
finty said:
Does this mean my phone is not waterproof or is it a common problem with all Z3s?
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It's not a problem, but a normal characteristic of waterproof speakers.
If you read the user manual they explain that it is normal and can take up to two hours to dry, although in practice that is always 30 mins for me or less.
Sent from my D6603 using XDA Free mobile app
when there is water on the membrane which creates the soundwaves this changes how it moves and thus how it sounds. That is just physics @ work and not the fault of sony
Hello, last night i decided to wash myphone under the my shrink. After that also i had low speaker volumes. My lower speaker completly died but after an hour or two came back to live. Now my phone passed 14th hour since i washed it but still the volumed didnt went back to normal. Should i go to Sony Center or wait a little bit longer?
I dropped some baked beans on my Z3 and the sound was muffled for a couple of weeks until I realised I obviously hadn't washed it properly.
Now it's still a lot quieter than the top speaker, but I think that's normal? I'm not sure now, which is annoying.
RTFM before making yourself look clueless
If the speaker or microphone get wet, their function may be impacted until the water
has completely dried. Please note that the drying time can be up to three hours
depending on the environment. During this time, you can, however, use other
features in the device that do not utilise the speaker or microphone. All compatible
accessories, including batteries, chargers, handsfree devices and micro USB cables,
are not waterproof and dust resistant on their own.
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Page 134
http://www-support-downloads.sonymobile.com/d6603/userguide_EN_D6603_D6653_1_Android4.4.pdf

How good is the water resistance?

Hey guys
I really want to take my xzp into swimming pool and capture some under water photos. But I saw some videos on YouTube where people have water damaged the phones after minimal use in pool.
Is it safe to take under water pics? I'm afraid because of the open charging port and the speakers.
Well it's a difficult question, it's a little bit risky IMO. If you have to do it, better have someone recording you, if the phone gets water damaged you will have a proof for Sony to use for warranty.
I know that Sony has stated that the phone should not be submerged, but IMO this is not an valid argument. The phone should be IP68 waterproof, and if you will not submerge more than 1,5m the warranty should cover the damage, but the video proof will be essential.
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
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MiniDemonic said:
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
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The key element for missing there is Use.
Dunking it is fine, using it under water is a big no no
dazza9075 said:
The key element for missing there is Use.
Dunking it is fine, using it under water is a big no no
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OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
MiniDemonic said:
OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
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thanks for the info. You saved me from damaging my phone
MiniDemonic said:
OP asked about taking pictures underwater. The quote I posted from Sony specifically said that you shouldn't take pictures underwater.
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Ah yes, I missed that part and just saw the responses above, pushing any buttons under water may case you problems arguably if it was on when it went in and the screen could still be used you could take a shot but I'm quite sure Sony would have a field day with it, especially if they find the last photos you took where under water.
Think of the water resistance as a safety net rather than a feature to use.
MiniDemonic said:
No, the warranty does not cover the phone being submerged in water. Having someone record you submerging it will not help your case, it will actually do the opposite.
http://support.sonymobile.com/gb/dm/waterproof/
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Click to collapse
The warranty should cover what is advertised. What is Sony saying is their game. When they claim the device is IP68, it means it can withstand submerge in water up to 1,5m for 30minutes. You can't really advertise the phone as waterproof and then say you can't use it in water, it's just a big NO for every judge in a normal country. You either can or can not use the phone in water, and while advertisement is one thing, IP rating is an other thing. It MEANS something, and it means the device should be waterproof. I read today an article about Sony being massively sued in US for false advertisement and they gave money to people for it. Sony just wants to save money from too many people using the phone underwater, and it looks like its working.
Man I took it to the pool last weekend and I took so many videos plus photos and super slow motion videos the phone is great under and above water
The phone will heat up if you'll take so many videos even if it's in the water ?, I didn't dive with it so I was using it in 1m depth approx. By the way after you get it out of the water as you know if you have had another Sony waterproof phones the speakers will be very low and not clear for about 4 hours after you dip it in the water, also an advice don't use the charge or the headphones jack right away wait some time and be sure there's no water there before u use them. Overall I had great videos and great experience I love this phone ? and it's camera ?
admad said:
The warranty should cover what is advertised. What is Sony saying is their game. When they claim the device is IP68, it means it can withstand submerge in water up to 1,5m for 30minutes. You can't really advertise the phone as waterproof and then say you can't use it in water, it's just a big NO for every judge in a normal country. You either can or can not use the phone in water, and while advertisement is one thing, IP rating is an other thing. It MEANS something, and it means the device should be waterproof. I read today an article about Sony being massively sued in US for false advertisement and they gave money to people for it. Sony just wants to save money from too many people using the phone underwater, and it looks like its working.
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Show me that false advertising lawsuit, the only one I could find was regarding PS Vita ads which is not what this is about.
The warranty does cover what is advertised... Sony has never advertised the phone as being able to handle underwater photos.
Yes, IP rating is a thing but an IP rating does NOT mean that warranty covers underwater usage... If you put your phone in tap water up to 1.5m depth for a maximum of 30minutes WITHOUT using the phone then sure you could argue that the warranty should cover it. That means, gently putting the phone in tap water with the screen on standby and not moving the phone or the water around the phone and then gently taking it out again.
IEC themselves only classify IPx8 as being protected from accidental submersion, a device with an IP68 rating is not rated for underwater usage. Maybe you should actually do some research before you argue on the internet...
---------- Post added at 04:41 AM ---------- Previous post was at 04:40 AM ----------
Zewarxx said:
Man I took it to the pool last weekend and I took so many videos plus photos and super slow motion videos the phone is great under and above water
The phone will heat up if you'll take so many videos even if it's in the water , I didn't dive with it so I was using it in 1m depth approx. By the way after you get it out of the water as you know if you have had another Sony waterproof phones the speakers will be very low and not clear for about 4 hours after you dip it in the water, also an advice don't use the charge or the headphones jack right away wait some time and be sure there's no water there before u use them. Overall I had great videos and great experience I love this phone and it's camera ?
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Click to collapse
Yea, the phone can handle underwater usage but IF it gets waterdamaged when you are taking underwater photos your warranty won't cover it.
Hi,
I've already read also what happened for other Sony's phone users (like 'aqua' phones that were not aqua-made-for !).
If you use it under water, i advise you not to use hardware buttons, that's for me the main point.
But if you only use screen (unlock, settings, taking photo), there's no problem !
@Zewarxx : i don't know if it's the same for you, but under water, screen is sometimes hard to use : touch-screen thinks some parts are pressed and they're not.
If everyone want to see the issue (for under water usage of phones, not for XZP), just watch water test with IP68 phones, and you'll see that phones thinks that many pressions are made : https://www.youtube.com/watch?v=X0hEMWiqBzs @ 1m14.
Under water, it's not always the case : if you unlock the phone under water, you can take photo/video easily, from my experience (WITOUT HARDWARE BUTTONS).
And yes, no wires after getting out of the water...
I hope it helps.
P.S. You can also buy specific water resistant covers, it's perfect, and you can use your hardware buttons !!! works in the sea, swiming, jumping into water. And it's awsome, colors are jsute perfect (because of the XZP )
MiniDemonic said:
Show me that false advertising lawsuit, the only one I could find was regarding PS Vita ads which is not what this is about.
The warranty does cover what is advertised... Sony has never advertised the phone as being able to handle underwater photos.
Yes, IP rating is a thing but an IP rating does NOT mean that warranty covers underwater usage... If you put your phone in tap water up to 1.5m depth for a maximum of 30minutes WITHOUT using the phone then sure you could argue that the warranty should cover it. That means, gently putting the phone in tap water with the screen on standby and not moving the phone or the water around the phone and then gently taking it out again.
IEC themselves only classify IPx8 as being protected from accidental submersion, a device with an IP68 rating is not rated for underwater usage. Maybe you should actually do some research before you argue on the internet...
---------- Post added at 04:41 AM ---------- Previous post was at 04:40 AM ----------
Yea, the phone can handle underwater usage but IF it gets waterdamaged when you are taking underwater photos your warranty won't cover it.
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IP68 rating means that "The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. The test depth and/or duration is expected to be greater than the requirements for IPx7, and other environmental effects may be added, such as temperature cycling before immersion.". So if you use the device in that manner, warranty SHOULD cover it.
As for the lawsuit, here ya go:
https://www.xda-developers.com/sony-lawsuit-waterproof-xperia-z/
http://www.newsjs.com/url.php?p=htt...international-water-resistance-ratings-28821/
@cporeaux
Yes man I had some difficulty with the screen while it's wet, but I guess also because it was difficult for the phone to differentiate my fingers and their heat after the get wet so much the shape of them changes ? how ever I used the camera button to take the photos and to stop and start the videos, I even jumped with the phone in the water while the phone dived first then my head and the rest of my body ? GG Sony, and maybe I forgot to mention the water was a bit salty, however I had the Xperia Z and the flaps of that phone were very bad compared to its new brothers once I used it underwater also but because of the flaps were bad and their rubber wear off the water got in the phone but I was able to recover it myself i let it to dry in rice ? after drying it I cleaned the motherboard and the other parts with alcohol and toothbrush replaced the battery and the phone worked again, PS I sent it to guaranty they told me you have to replace the motherboard and it will cost the same price as a new one at that time, so I don't trust the guaranty after I was able to restore it myself and they didn't
admad said:
IP68 rating means that "The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects. The test depth and/or duration is expected to be greater than the requirements for IPx7, and other environmental effects may be added, such as temperature cycling before immersion.". So if you use the device in that manner, warranty SHOULD cover it.
As for the lawsuit, here ya go:
https://www.xda-developers.com/sony-lawsuit-waterproof-xperia-z/
http://www.newsjs.com/url.php?p=htt...international-water-resistance-ratings-28821/
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Those lawsuits are for the old phones when Sony advertised that you could take underwater photos with them when that really isn't what the devices are designed for. You are contradicting yourself with those.
This is the key point "The equipment is suitable for continuous immersion in water under >conditions which shall be specified by the manufacturer.<" and Sony has specified that the phone can only be submerged in tap water if you do NOT use the phone when it is submerged. So yet again you contradicted yourself.
Why do you think Sony stopped advertising their phones as being able to take underwater photos? Because of that lawsuit.. Underwater usage is not covered by warranty because it's something Sony tells you very very clearly that you are not allowed to do.
Please, keep contradicting yourself.
MiniDemonic said:
Those lawsuits are for the old phones when Sony advertised that you could take underwater photos with them when that really isn't what the devices are designed for. You are contradicting yourself with those.
This is the key point "The equipment is suitable for continuous immersion in water under >conditions which shall be specified by the manufacturer.<" and Sony has specified that the phone can only be submerged in tap water if you do NOT use the phone when it is submerged. So yet again you contradicted yourself.
Why do you think Sony stopped advertising their phones as being able to take underwater photos? Because of that lawsuit.. Underwater usage is not covered by warranty because it's something Sony tells you very very clearly that you are not allowed to do.
Please, keep contradicting yourself.
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You see, the problem is that even if I submerge the phone 1m below the surface of tap water and I won't use it, Sony will not accept the device under warranty if it gets water damaged, and that is something that IP rating allows me to do, and Sony won't acknowledge. So you see, looks like you are contradicting yourself .
It's funny that Samsung and other manufactures don't have a problem with acknowledging warranty claim for water damaged IP68 phones.
WHAT THE ****, I used my phone in the rain because there was a rare pokemon on pokemon go (lol i know) and I went home while the battery ran out eventually when i got home but I let it dry first so after 40 minutes I put it on charger NOTHING HAPPENS. I'm putting it in rice right now for the night, what do I do if it won't ever turn on again? Is this under warranty???
Panic!!!!!!
Dude, it's like the Note 7. It was said it's water resistant but it gave a "check ports" warning after 5 minutes in the water. Never take any "Waterproof" gadget stuff seriously. As it says it's "Resistant". Not "Immune". How much the device will resist is always a mystery in any typical case.
But I don't think that it would be a problem if you'd just shoot a few under water videos for a few minutes. Just don't keep the phone submerged for too long and it should be ok.
admad said:
You see, the problem is that even if I submerge the phone 1m below the surface of tap water and I won't use it, Sony will not accept the device under warranty if it gets water damaged, and that is something that IP rating allows me to do, and Sony won't acknowledge. So you see, looks like you are contradicting yourself .
It's funny that Samsung and other manufactures don't have a problem with acknowledging warranty claim for water damaged IP68 phones.
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And how do you know that they won't accept it? No one has ever done that so you are literally talking out of your ass right now.
MiniDemonic said:
And how do you know that they won't accept it? No one has ever done that so you are literally talking out of your ass right now.
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I was about to quote from Sony site the conditions for water damage warranty, and I found this, that's weird.
" Take your device swimming
If your Sony smartphone or tablet is waterproof to IPX8 standard*, then you can use it in a chlorinated swimming pool. However, avoid keeping the device in the pool for too long and remember to rinse it off thoroughly with fresh water once you get out.
Over time, chlorinated water can corrode the rubber seals, so prolonged use in chlorinated water is not recommended. But if you want to use your device to get underwater close-ups of a spectacular dive or your child’s first swimming lesson, go ahead.
* Sony devices that are rated IPX7 or lower should not be exposed to chlorinated water."
http://support.sonymobile.com/global-en/dm/water-and-dust-resistance/
Did they change the policy with using the phone in water?
admad said:
I was about to quote from Sony site the conditions for water damage warranty, and I found this, that's weird.
" Take your device swimming
If your Sony smartphone or tablet is waterproof to IPX8 standard*, then you can use it in a chlorinated swimming pool. However, avoid keeping the device in the pool for too long and remember to rinse it off thoroughly with fresh water once you get out.
Over time, chlorinated water can corrode the rubber seals, so prolonged use in chlorinated water is not recommended. But if you want to use your device to get underwater close-ups of a spectacular dive or your child’s first swimming lesson, go ahead.
* Sony devices that are rated IPX7 or lower should not be exposed to chlorinated water."
http://support.sonymobile.com/global-en/dm/water-and-dust-resistance/
Did they change the policy with using the phone in water?
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Yes they changed the policy with using the phone in water because you know, they got sued over it. You were the one that linked the lawsuits but seems that you either didn't read the articles or you have the memory capacity of a goldfish.
The support page you linked is an old support page from before they got sued. If you actually use the website to find the waterproof article you will find this: http://support.sonymobile.com/gb/xperiaxzpremium/dm/waterresistant/
Using google will give you old results because that's how google works, more links to a page and more visits on a page puts it higher up in the search results and I can guarantee you that an old article for the Z-Z5 series will have a lot more visits and links than a new article for the X-XZP.
Do not expose the device to seawater, salt water, chlorinated water
The IP rating of your device was achieved in laboratory conditions in standby mode, so you should not use the device underwater, such as taking pictures. Do not use the device to take photos while performing any type of activity underwater, including diving or snorkeling.
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Here is also a quote from the Warranty Information PDF you can download for the device.
This warranty does not cover any failure of the Product that is due to:
• Use in environments where relevant IP rating limitations, if applicable, are exceeded
(including liquid damage or the detection of liquid inside the device resulting from
such use).
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You are under warranty as long as you use the phone within it's IP rating limitations, which in this case is up to 1.5m and 30min in TAP WATER in standby mode. They can test if the phone is still waterresistant or not by pressure checking it. If that pressure check fails then your phone was probably defect and the warranty is still applicable BUT if the pressure check doesn't fail that means your phone is still waterresistant and you 99% likely didn't close the tabs correctly and that's why your phone was water damaged. Also, don't think about artifically making the phone lose it's pressure sealing if you get it water damaged because they will most likely notice that.
Most people that had water damaged Xperias didn't close the covers correctly and was denied their warranty, that's probably where you got the idea that "Sony doesn't accept water damage in their warranty" from. Some people had defect phones and those people did get the phone fixed/replaced under warranty.

sim ejector tool in microphone (yup I did it).........

Of course I'd do this with a $1300 phone..... I've looked at some other posts and they all say the mic is offset by 90 degrees. Those these were all on the older model phones. I thought I heard a pop when I put the pin in the mic hole but I may be losing my mind. Tested the speaker with multiple times and it seems fine. Any chance I screwed up the waterproofing?
P.S. Why in the world do they still make the hole the same exact size as the sim slot....
That horrible feeling when you realise...
You've two options - the first (and probably more sensible) - doubtless they've already allowed for this and don't put anything delicate in the path so you won't have damaged anything - use your device and you'll forget it ever happened.
Or... put your note in a bucket of water for a bit to determine one way or another if you've affected the water proofing.
If the microphone is working then it must surely be all ok?
neilw said:
That horrible feeling when you realise...
You've two options - the first (and probably more sensible) - doubtless they've already allowed for this and don't put anything delicate in the path so you won't have damaged anything - use your device and you'll forget it ever happened.
Or... put your note in a bucket of water for a bit to determine one way or another if you've affected the water proofing.
If the microphone is working then it must surely be all ok?
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My nervous twitch was getting the better of me so I went with option 2. I put it in a sink full of water for about 20 minutes. Everything seems to still be working now 4+ hours later. So knock on wood, hopefully they accounted for that like the past phones.
It's fine, if you have every watched Jerry Rig on YouTube they make them so the sim ejection tool doesn't harm them. No biggie you're good to go man!!
Sent from my SM-N975U1 using Tapatalk
Yea, definitely no damage done. As you said yourself, the mic is round a 90 degree bend for this very reason. All you did is press the tool against the wall of the bend. You can rest easy
Yeah, don't worry, many of us have done this and many more will still do!
As others have said it won't damage the microphone because the way this opening is designed.
Breathe!!

My wife's phone went in dishwasher a short time

So we found it in dishwasher and dried it off and everything work fine. When we tried to charge it after it was out of battery an triangle alert came on screen asking with a water splash sign that alerted is there was water in phone. She used a cutie gently and dried off charging portal, still nothing. Then she removed s pen it was wet. How can she she dry it. She can't live without phone. Chuckle. Note doesn't want to wait till tomorrow to take to store. Also we can from Apple and assumed these were water proof.
Thanks
Point a fan directly at the port. Let it sit for awhile.
Its a hot or miss with that cuz is a software bug. At least I remember I took a shower with a phone a few years ago samsung and no matter how long I waited or what I did it continued to give me that warning. Ended up having to put a claim in with Verizon. That was way back with the s8 plus so idk if they made it better. Nvm just remembered I didn't take a shower with it, I actually took it in the ocean with me lol
Sent from my SM-N986U1 using Tapatalk
Phones aren't meant to tolerate any type of forced water like jets from a dish washer. But if it worked normal, I'd say use wireless charging.
Knight 1 said:
Also we can from Apple and assumed these were water proof.
Thanks
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Resistant and resistance has a threshold that I would still take with a grain of salt.
They are water resistant not water proof unfortunately so water can get inside.
As someone else mentioned try wireless charging once your pretty sure it's dried out inside.
Should have put in rice, try again - I fixed it once I like this
inningsdefeat500 said:
Should have put in rice, try again - I fixed it once I like this
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Putting electronics like mobile phones in rice is a myth .
It's been proven that it does not work and won't help since rice can't suck water out of device that has got water inside the device.
Warm dry area for a few days, ideally surrounded by Silca Gel you get inside different packages such as food or sensitive items that should remain damp free
Ummm how did the phone end up in the dishwasher, im dying to know lol.
Thats a new one for me .
force70 said:
Ummm how did the phone end up in the dishwasher, im dying to know lol.
Thats a new one for me .
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If you have a dishwasher that stands under sink or w.e it's called in kitchen then if the phone was laying above and one of drawers in the dishwasher was pulled out probably top one. My guess could be she/he accidentally knocked down the phone so it landed into first drawer and when they pushed it in and closed the dishwasher they didn't notice the phone was in there. Just my guess but still quite odd how it really got there.
Skickat från min SM-N986B via Tapatalk
The fan idea in a warm dry room is the safest bet.
If it has a good charge, use the phone and warm it up.
Watch from any sign of malfunction other than the warning.
If anything behaves abnormally power it down asap and do not power up again. It may limit help the water damage.
It will need services if so... at the very least the back needs to come off so it can dry.
Forget rice; use anhydrous isopropyl alcohol to flush out water contaminated electronics. Save my coffee dunked Buds case like that. Yes with a live battery. Still working a half year latter. I flushed it within a minute of the coffee plunge.
Alcohol can craze polycarbonate plastics; be careful. Dry it with low pressure air quickly if possible.
I've use a blower bulb (the kind you use to clean cam lens) and low pressure air to clear a rain drop from the C port.
I then let it sit for about an hour afterwards until the warning cleared.
DO NOT apply power if warning is still on since you know it was water exposed. If water is still present it can cause extensive damage if power is applied.
Do Not use high pressure air as you can force water past the seal and into the phone!
These phones are well sealed so you'll probably be ok especially if it was in a case.
Always keep these puppies in a good case, it will save you from a lot of grief
Jake.S said:
Putting electronics like mobile phones in rice is a myth .
It's been proven that it does not work and won't help since rice can't suck water out of device that has got water inside the device.
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Worked ofr my late dads iphone , maybe a coincidence
Rice is not a good desiccant... in any event even a great desiccant is not what's needed here.
inningsdefeat500 said:
Worked ofr my late dads iphone , maybe a coincidence
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Well to be honest rice didn't do a thing to your iPhone trust me. If you left it for a day or two in rice you can just as well leave phone alone without rice for 1 or two days and you will see same effect. So professionals did a test and proven the rice method is false and is just a waste of time and a myth.
Skickat från min SM-N986B via Tapatalk
Jake.S said:
So professionals did a test and proven the rice method is false and is just a waste of time and a myth.
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Do you have a source for that claim? Here's a published, peer-reviewed controlled experiment that showed that for other wet electronic devices (specifically, hearing aids), rice was in fact a good desiccant, comparable to commercial desiccants:
https://pubmed.ncbi.nlm.nih.gov/278... and the,several of the commercial desiccants.
Gary02468 said:
Do you have a source for that claim? Here's a published, peer-reviewed controlled experiment that showed that for other wet electronic devices (specifically, hearing aids), rice was in fact a good desiccant, comparable to commercial desiccants:
https://pubmed.ncbi.nlm.nih.gov/278... and the,several of the commercial desiccants.
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You know that government can put lies and false facts on their sites too? Secondly hearing aids is something else than smartphone and tablet and so on.
I'm going to look for some proven source since I remember seeing few where they tested and got result that rice does nothing to smartphones, tablets and such and that people going around telling other people out there to use it is a falsely and a myth.
---------- Post added at 12:13 PM ---------- Previous post was at 12:09 PM ----------
Here is two examples sites stating rice won't do anything to help you on getting water out of a electronics.
https://www.ifixit.com/Wiki/Don't_Put_Your_Device_in_Rice._Here's_Why...
https://www.google.com/amp/s/amp.usatoday.com/amp/609145001
Jake.S said:
You know that government can put lies and false facts on their sites too?
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Lol, it's a conspiracy by the rice lobby! Better alert QAnon!
It's a peer-reviewed scientific study. It happens to be archived on a National Library of Medicine website, but it was not "the government" that conducted or published the study.
When you track down the source for your claim, you'll probably find it was a repair shop trying to drum up business. [EDIT: Yes, you've added your sources now and that's what they are.]
Gary02468 said:
Lol, it's a conspiracy by the rice lobby! Better alert QAnon!
It's a peer-reviewed scientific study. It happens to be archived on a National Library of Medicine website, but it was not "the government" that conducted or published the study.
When you track down the source for your claim, you'll probably find it was a repair shop trying to drum up business.
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A domain that ends on gov belongs to government so link you shared is a government owned business.
Secondly I think you are on wrong track, most professionals that are not repair shop have tried method and gotten result that rice does nothing that's how it was proven it isn't working. I given you two source and none of them are repair shop so seriously wake up.
Jake.S said:
A domain that ends on gov belongs to government so link you shared is a government owned business.
Secondly I think you are on wrong track, most professionals that are not repair shop have tried method and gotten result that rice does nothing that's how it was proven it isn't working. I given you two source and none of them are repair shop so seriously wake up.
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So sources that conflict one another. What's new. But I hardly think discrediting one because it says .gov is reasonable.
Its from the national medical library talking about the drying out hearing aids for Pete's sake.

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