Related
EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
EDIT #2: I spoke to a Google rep a second time and they decided that since my factory reset did not fix the issue, they were sending me a replacement unit. I'll update this when I get the new unit and see if it still has the WiFi issue or not.
EDIT:So this issue seems to have garnered some attention in the 4.3 release of Android, and a handful of Nexus 5 owners have already reported the same issue (myself included)
https://code.google.com/p/android/issues/detail?id=58230
(Sorry, I can't post outside links because I'm a new user)
So if you have a similar problem, feel free to star and add your own comments.
I happened to have the same problem......not sure if this is a hardware problem or not.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ah, I see. Well, I've narrowed the process to simply toggling the WiFi on and off, rather than having to reboot the phone. It's still occurring though.
If I manually disconnect and then reconnect to a router however, this problem doesn't seem to happen. It's only when I exit a router's range that I have to do a WiFi on and off cycle.
Sent from my Nexus 5 using xda app-developers app
Oh, and I notice that the perceived signal strength drops when I try to reconnect to my router. Again, toggling the WiFi on and off allows the Nexus 5 to immediately connect to the router.
I hope this is a software issue.
Sent from my Nexus 5 using xda app-developers app
Hm..Toggling wifi on and off doesn't seem to work for me...It hangs in connecting for a few seconds and then goes back to saved... I still have to turn off/on the phone before it can connect to a different wifi hotspot..
I've got the same problem: switching wifi networks, from home to work and viceversa, my N5 doesn't connect. It needs a reboot.
Ciao.
I edited my original post with a link to the AOSP issue tracker concerning this problem. I also contacted Google concerning this and they just said to do a factory reset... To no avail.
Sent from my Nexus 5 using xda app-developers app
This evening, before entering home, I switch off WiFi, then I toogled airplane mode, I toogled WiFi on, and I got connection perfectly working.
Sent from my Nexus 5 using xda app-developers app
Interestingly, when first resetting the phone, I had to toggle Airplane mode in order to reconnect. However, eventually I can just toggle WiFi and it works fine. I'm not sure where the change occurred, unfortunately.
Hopefully my replacement phone doesn't exhibit this issue. Will update this, as mentioned in the initial post, when I get it. I still think it's a software problem, however, since folks that had 4.2 and updated to 4.3 suddenly experienced this issue.
So I'm starting to have this EXACT problem myself. I have a very strong signal for my home wifi and it's basically dropping to poor when I try to connect. After displaying Connecting/Saved several times, it still fails to work. I have tried rebooting it several times, toggling wifi and airplane mode, to no avail. Funny thing is, my work and home wifi have been working perfectly prior to this.
It wasn't until tonight that I started to have any problems. I moved some files through USB, just some stuff from my nexus 4, rebooted about 15 minutes later, and I couldn't get wifi after the reboot. Weird.
EDIT: I've tried a plain factory reset, didn't work. I ended up flashing the factory image, still didn't work. I'm not sure how WiFi just STOPPED working for me. Contemplating an RMA... I really hope someone comes up with something, seeing as I have a perfect screen and none of the other defects listed before.
This may be a fix!
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
pinksoviet said:
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
Click to expand...
Click to collapse
i have gone as far as complete factory reset
fresh install
not connection to google at all
so no previous settings
no sim card
nothing
just android 4.4 stock and a wifi connection
the issue still exists
5ghz seems to work fine but 2.4 connects/disconnects like a yoyo even though the connection strength is at full
pinksoviet said:
EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
Click to expand...
Click to collapse
I'm having the same problem, my connection is strong, but I can not reconnect to any network ... this is really annoying. I need you to help me with something: is there any way to eliminate all current wifi settings without making a factory reset?
I will wait for a fix until december, if not, I will send my phone to rma...
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
rogem_kk said:
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
Click to expand...
Click to collapse
are you on a particular release version of bricked
im just about to try 11/17
will report back
---------- Post added at 09:52 PM ---------- Previous post was at 09:44 PM ----------
----
getting same problem with bricked
2.4g keeps dropping and reconnection
5g works no problem
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
donchele said:
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
Click to expand...
Click to collapse
tried 2 different varieties of cm
issue still exists
I have also seen this on my device that I just received on the 15th. The wifi seems to drop out and re-connect after a while... But, my other, older android devices do not show this issue. After reviewing the previous post about NOT restoring from google.. and creating a fresh install.. I am beginning to suspect if that was the case. I was hoping that keeping it stock and not messing around with kernels and roms was one of the best features of a nexus device. I really hope google provides an update to fix this.
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
pinksoviet said:
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i didnt restore either
i didnt even setup a google account at all
and havent put in a sim
straight wifi-no account
issue persists
i have tried basically every rom and kernel
yes, including stock
currently on stock
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Nope, haven't noticed anything like that yet. Is this happening on LTE or H/H+?
Nope. Do you have Chinese imported or International version?
Not stop, just slow...
Oneplus arrived from China and CM 11 was installed OK. For over a week everything has been fine using Virgin network in the UK.
Since yesterday though the data has been rather slow when browsing or using apps that require a connection.
When switching the data on the phone does recognise between 3g/H/H+ but when trying to load anything it is far slower than what it has been before.
I've tried clearing the cache and even clearing data but to no avail. Tried a factory reset last night and thought it was OK for a bit but today the same thing...
When using the browser pages will load but the blue loading bar at the top never moves past the first centimeter. (Doesn't move when using WiFi either though speed is finewhen using that).
Already contacted Virgin in case there were any issues but say the service is fine.
Any advice for troubleshooting or things to check would be appreciated.
Cheers
---------- Post added at 06:56 PM ---------- Previous post was at 06:06 PM ----------
Another reset and browser OK... Haven't done any updates or or signed in to Google account or reinstalled any apps. I think a slow and steady install of what I want and syncing to see if there's a clash somewhere. Hmmm, not happy at all
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I have had it where chrome wouldn't load webpages, usually it would start working again after a minute or two.
*sigh*... Thought things were fine last night but using it now its back to being slow again. No idea what's going on. Main update I had to install was Play Services. Chrome seemed a little funny so decided to roll it back at at the time things were alright but using it now its annoying. Took about 4 minutes to download a 3.5 meg file whereas it should breeze through it. I'm not expecting miracles but past experience was far better. Don't know whether there's anything I can do or just raise an issue with my original supplier.
Sent from my One using XDA Free mobile app
Strange.. for me, it's been both H/H+, LTE and Wifi that have had it happen to me..
Also, it's not the Chinese version. It's the International version I got from Oneplus. Lately it's been ok, but we'll see how it goes..
APN settings ok?
Do you have your preferred network set correctly?
Personally I've noticed no difference. Its set as EE by default but manually added Virgin's own to try.
Been working quickly enough again without rhyme nor reason.
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Same thing
ray2jerry said:
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Click to expand...
Click to collapse
I've noticed it a few times where I'll swipe to the left (using Google launcher) and Google Now will indicate there is no internet connection even though I'm in an area with solid coverage. Usually if I swipe down a few times to refresh it will reconnect and update. Today however I had to reboot to reconnect. I have already checked my APN and it's fine. Did not have this issue even once with my Nexus 5 or my OPPO 7A I've been using. I'm going to check the CM bug log to see if it's been reported there.
I*have the same issue. Seems to happen when the 4g signal is weak and the handover to 3g does not happen. Then signal is lost instead.
I changed my APN now, but don't think it will matter... I'll give it a go. Using Franco kernel now, but is probably baseband related. Never had issues with my g2 previously on same location and APN.
In Norway BTW...reboot solve the problem temporarily
I have the same problem. My data connection will just stop at random and Facebook and Google now won't refresh, YouTube videos will suddenly stop playing, and upon hitting retry I'll get an error in both the playback screen and comments, and also the speedtest app won't finish preparing the test when I go to verify that my data connection is severed. I would have to restart in order to get data working again. I do get LTE speeds when it works, but it seems that the OPO takes longer to ramp up to those speeds compared to my Nexus 5 if that makes any sense?
I'm not sure if this is a Nexus 5 problem or a 6.0 Marshmallow problem but the problem occurred after the update to 6.0 on both Nexus 5s for me and my wife.
There seems to be some bug with my phone while it is asleep (screen is off but phone is on). When it is in this mode, it will not stay connected to wifi. For example, when I enter an area that has wifi, my phone will not connect. It will only connect when I wake the phone. And this isn't just a matter of the phone taking a while to connect. It NEVER connects. Before the update, my phone used to make a connection with my home router before I even walked inside. Now, I can be inside for hours and the phone never connects, until I wake it up. As soon as I wake the phone, the phone makes the connection with no problem. After a few minutes of the phone being asleep, I will wake the phone and the wifi connection will be gone. Now that it is awake again, it connects again with no problem.
I have tried forgetting the network and creating a new one, I have tried different routers, I have tried wiping the cache partition. I haven't tried a full factory reset, and I'd prefer not to, but I guess I will if I have to.
Just thought I would check here first and see if anyone had other thoughts.
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
Thanks for the reply. Yes, that is what I thought at first also. I meant to say in my original post that my wifi settings are set to "Always On" during sleep. I've tried toggling that between the settings but still have the trouble.
Sorry, my Nex 5 has not this issue on Android 6 build MRA58K.
Alessandro
Yup, have the same issue. When the phone goes to sleep, it seems to disconnects from the wifi and never connects after I wake the phone. When I go into the wifi settings, I see "WIFI Connection Failure". I have to reconnect manually. Like the OP, have it set to always on as well. I also know it's not a router issue because I've tried this on four different routers (two linksys, one Dlink, one TPLink) All same results.
Wonder if this is a phone issue?
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
GaryP2 said:
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
Click to expand...
Click to collapse
Thanks for the update Gary. The comment #6 describes my situation exactly. In doing some troubleshooting of my own, I find the disconnection trouble to happen less while on a 5Ghz network vs 2.5. I still have the trouble of it not connecting initially when I come into range, but I find that it is able to hold the connection while asleep.
I am also experiencing this on my Nexus 5 and also found and starred the thread above.
I just listened to 20min of streaming with Spotify to then realize that it had gone into Doze and used the mobile data!
This is more than annoying...
Maybe by disabling Doze for some specific connectivity-related system app? Anyone tried that?
Yes, I moved virtually all of the services type of apps (the ones with the green generic Android icon) to the battery not optimized list. It didn't make any difference for me.
In some ways it seems like it might be a Doze problem, and in other ways it doesn't. Doze shouldn't be affecting anything when the phone is in my pocket and I walk in the house to my WiFi. It also shouldn't be affecting anything when the phone is being charged, which is when I see frequent WiFi disconnects.
It will be real disappointing if this isn't fixed with 6.0.1.
This is still an issue with 6.0.1. Nexus 5 (2013) 6.0.1 MMB29K updated through OTA ZIP pushed with ADB.
Things work properly for a while right after a reboot and then WiFi never connects until the screen is turned on.
Google Connectivity Services C.1.6.7 (2466695) update didn’t make a difference either.
Same problem as the thread starter. HTC A9 anroid 6.0. (newest available OS)
Same problem here with a Nexus 5 .
Please star the problem if you have it.
https://code.google.com/p/android/issues/detail?id=170078
Has anyone tested with a non-stock kernel ?
I'm asking because the problem seems +/- resolved on CM13 (non caf).
No counting CM13, do you know of a more stable rom with the problem resolved?
Does anyone here have Wemo devices? I am reading that wemos, and possibly other devices that emit their own wireless network, may cause problems. I have several of these devices around the house, and wonder if that might be contributing. However, that only would solve the dropped connection bug I have, not the failing to connect while asleep but I have.
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
frontomix said:
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
Click to expand...
Click to collapse
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
whitenack said:
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
Click to expand...
Click to collapse
Welp, that didn't work. Still have the error after not optimizing System UI in addition to Google Play Services.
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Miguun said:
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Click to expand...
Click to collapse
Miguun, has the error returned, or still fixed? I just got the May update, so fingers crossed that fixes it. Otherwise, I guess I'll try your fix. I don't look forward to entering the wifi network information again.
Yup, it is still working !!
Just got my new OP6 and i love it, especially the nocth . But one problem i`m facing is that the Wifi sometimes after it gets "dozed" out it doesnt turn back on. Only a reboot can help. ANyone else experiencing that problem?
Have you already updated your device to 5.1.5 via OTA?
You can find the update here -> https://forum.xda-developers.com/oneplus-6/how-to/oneplus-6-mirrors-official-oxygen-os-t3792244
fritzcola said:
Just got my new OP6 and i love it, especially the nocth . But one problem i`m facing is that the Wifi sometimes after it gets "dozed" out it doesnt turn back on. Only a reboot can help. ANyone else experiencing that problem?
Click to expand...
Click to collapse
I got the device this morning and updated to 5.1.5 and yes I had the same problem as you twice and only a reboot could fix it
joosef93 said:
I got the device this morning and updated to 5.1.5 and yes I had the same problem as you twice and only a reboot could fix it
Click to expand...
Click to collapse
I have the Problem when im on work and stand on the front to for smoking. It find the hotspot from work, but cant connect. So i have to turn of wifi that it change to mobile data...
i dont try to turn it on back, if it still using my mobil data. I will try tomorrow. I dont have the problem you facing...
I find this with mobile data from WiFi at times
fritzcola said:
Just got my new OP6 and i love it, especially the nocth . But one problem i`m facing is that the Wifi sometimes after it gets "dozed" out it doesnt turn back on. Only a reboot can help. ANyone else experiencing that problem?
Click to expand...
Click to collapse
Seriously, sounds similar like the bug from Lineage OS in OPO but the other way round. My OPO while leaving a wifi coverage area, will not be able to switch to mobile data. It just shows an X on mobile data. Only fix was to reboot. The issue happened while I was connected to a 5GHz wifi though, and soon after switching to 2.4GHz wifi, I did not face the issue anymore. I know your device is the newer OP6, but maybe you can try to observe when exactly does the issue happen. Only at office, home and etc? And what is the wireless freq band 2.4 or 5 just to verify if it has anything related.
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
joosef93 said:
I got the device this morning and updated to 5.1.5 and yes I had the same problem as you twice and only a reboot could fix it
Click to expand...
Click to collapse
Did you start experiencing the issue before or after the update?
sreefu90 said:
Seriously, sounds similar like the bug from Lineage OS in OPO but the other way round. My OPO while leaving a wifi coverage area, will not be able to switch to mobile data. It just shows an X on mobile data. Only fix was to reboot. The issue happened while I was connected to a 5GHz wifi though, and soon after switching to 2.4GHz wifi, I did not face the issue anymore. I know your device is the newer OP6, but maybe you can try to observe when exactly does the issue happen. Only at office, home and etc? And what is the wireless freq band 2.4 or 5 just to verify if it has anything related.
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
Did you start experiencing the issue before or after the update?
Click to expand...
Click to collapse
I don't know, I updated immediately to 5.1.5
The problem has been happening consistently during the few last days, in my Wifi advanced options it used to be Wifi always on , i changed it to no in the keep wifi during sleep
So now whenever the phone sleeps more than 10 minutes and disconnects from the wifi , when I use it again it does not connect to the wifi and when I go into wifi options I can't turn the wifi On. If I wait for 4 -5 minutes with the screen on, the problem resolves itself and a restart solves it immediately
Edit: this Problem has been happening for a lot of OnePlus 3 3t 5 5t users ...
https://forums.oneplus.com/threads/cant-turn-wifi-on.832171/
joosef93 said:
I don't know, I updated immediately to 5.1.5
The problem has been happening consistently during the few last days, in my Wifi advanced options it used to be Wifi always on , i changed it to no in the keep wifi during sleep
So now whenever the phone sleeps more than 10 minutes and disconnects from the wifi , when I use it again it does not connect to the wifi and when I go into wifi options I can't turn the wifi On. If I wait for 4 -5 minutes with the screen on, the problem resolves itself and a restart solves it immediately
Edit: this Problem has been happening for a lot of OnePlus 3 3t 5 5t users ...
https://forums.oneplus.com/threads/cant-turn-wifi-on.832171/
Click to expand...
Click to collapse
I see, thanks for clarifying your case. So in your situation, it most likely started after changing the "Keep wifi on during sleep". Did you try to revert that setting and verify if issue still persist? Not sure if OP toggled this same setting as well.
EDIT: Found this reported in oneplus forum with regards to op6.
https://forums.oneplus.net/threads/...g-phone-when-it-has-been-sleeping-op6.839725/
Wifi dozing off after some period of inactivity on phone.
Hi,
I have the same issue of wifi dozing off after some period of inactivity. The wifi symbol always shows that the wifi is connected. And I have the setting of "keep wifi always on during sleep". I found this issue on my new phone I bought, a month back. Customer service were very quick to send a replacement phone. But I can see this issue on the new phone too. I need to turn off my wifi and turn it back on many times in the day to get my messages and emails or to browse online. Whatsapp calls don't get through too. I have checked this issues with 2.4ghz and 5 GHz WiFi networks. My phone is currently running on OS 5.1.8. I think OnePlus customer service has created a ticket for this issue. Kindly let me know if anybody had this issue and got it resolved.
I love the phone. I would hate to not be able to use it.
Regards
-Mythri Thippareddy
mythri.thippareddy said:
Hi,
I have the same issue of wifi dozing off after some period of inactivity. The wifi symbol always shows that the wifi is connected. And I have the setting of "keep wifi always on during sleep". I found this issue on my new phone I bought, a month back. Customer service were very quick to send a replacement phone. But I can see this issue on the new phone too. I need to turn off my wifi and turn it back on many times in the day to get my messages and emails or to browse online. Whatsapp calls don't get through too. I have checked this issues with 2.4ghz and 5 GHz WiFi networks. My phone is currently running on OS 5.1.8. I think OnePlus customer service has created a ticket for this issue. Kindly let me know if anybody had this issue and got it resolved.
I love the phone. I would hate to not be able to use it.
Regards
-Mythri Thippareddy
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Click to collapse
I have the exact same problem!
I thought it to be my router/access point so actually set up a completely new router and access point (which was overdue anyway), but problem is still happening.
Every other wifi device works fine.
Also on OS 5.1.8
/Kim
kimjor said:
I have the exact same problem!
I thought it to be my router/access point so actually set up a completely new router and access point (which was overdue anyway), but problem is still happening.
Every other wifi device works fine.
Also on OS 5.1.8
/Kim
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Click to collapse
Hello, i have upgrade to the 5.1.9 and i have the same problem. When i was with 5.1.8 wifi works fine. Did you solve the problem? Thanks
Enviado desde mi ONEPLUS A6003 mediante Tapatalk
Hi guys, I've got a OP6 5.1.9, android 8.1.0, I was having the same problem. I tried everything ;reboot, plane mode, turn off and on router, change to wifi setting to static... but all didn't work.
Then I thought of changing the SSID Name (wifi network name) and now I can connect my phone.
Hope this solution works for you.
I am on Android Pie beta 3 and still facing the same issue.
Possible Solution!
Phone: OnePlus 6 - Android 9.0 pie
Just came across this problem starting last week. It initially started by connecting to 5G wifi when I got home from work but not the internet. Switching to 2.4 worked then back to 5G also worked. Yesterday nothing worked, not even neighbors wifi for work wifi. Tried everything on here and what google suggested but as most of you nothing worked. Today I found a solution..
1.) Open SETTINGS
2.) Go to SYSTEM
3.) Go to RESET OPTIONS
4.) Open Wi-Fi, MOBILE & BLUETOOTH
5.) Click RESET SETTINGS
6.) Enter Password and re-click RESET SETTINGS
DISCLAIMER:
It DID NOT reset my apn or mobile settings to default on Tmobile. Phone worked just fine and reconnected immediately to the mobile network. WIFI now seems to be working just fine. Hope this helps some of you!
Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Anyone?
For users experiencing the same issue I noticed foll:
After some messing around I reset network settings and after restart the phone WiFi connection is snappy again.
What I notice though is that in case I unfreeze gsf and then re-freeze it, the problem incurs again, so surely something is happening at that point; I then have to once again reset network settings so that it does not lag.
OK, so I finally found the culprit of the sh*tty Wi-Fi after the update to EMUI11:
There is a software bug for sure, due to which by the time that you enable WiFi calling on the device, all apps are slow to load content(besides the browser and social apps which work OK).
I have been constantly resetting network settings to fix the issue, issue was fixed but as soon as I enabled WiFi calling, things started to get problematic.
After switching WiFi calling off, problem immediately disappears, so surely this is a bug which was not present in previous firmwares.
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
snookdog said:
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
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Click to collapse
Honestly? I have no idea, but it is a really sh*tty bug for me, since I have been using WiFi calling for a long time (network reception in my home is bad). I hope Huawei or even some dev finds a fix soon..
Today i updated firmware to 168 but the problem still persists.
Another thing I noticed though is that you do not have to fully switch off WiFi calling, but only not to set it in WiFi preferred, instead leave it to mobile network preferred. The caveat tho is that when you have it in mobile network preferred, even if you have 1 bar of signal it will rarely switch to WiFi calling, so it is pointless.
OK, I think that the emui 11 update has ruined the phone due to this WiFi calling problem. It is almost unusable, every phonecall in my house ends up in call dropping, so the update got me in a position to either set wifi preferred in WiFi calling and have most of the apps lagging like hell, or to set it to mobile preferred and have usable apps but dropped calls all the time.
What a mess.
Indeed, thanks a lot for updating your thread!
The downloading lag I had on many apps (Gmail...) was driving me crazy!!
I disabled wifi calling (I couldn't until now, as I didn't have any reception in my old house) and downloads work again smoothly!
(I'm on 11.0.0.168)
thanito said:
Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Click to expand...
Click to collapse
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
skyisblue79 said:
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
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Click to collapse
Did you try? I am sure it will solve the lagging issue
thanito said:
Did you try? I am sure it will solve the lagging issue
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Click to collapse
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
skyisblue79 said:
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
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If you know the way, yes... I personally raised this issue to Huawei support hotline a few days after the update, but I never heard from them again.
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
osahitzelgsngar said:
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
Click to expand...
Click to collapse
I guess not, unfortunately the only solution for me was to switch wifi calling off. personally I switched to S21 ultra. Even though I believe that overall it was a downgrade move, god I was so frustrated not being able to use WiFi calling at my home, so this was the main reason of me switching to S21 Ultra. I still have the p40 pro sitting in a drawer, hoping that someone may fix this at some point I really miss the epic low light cameras and it's form factor (s21u too big for my taste and also when taking photos at night it's shyte compared to p40 pro)
Omg, thank you. It has been bothering me for months. Normally I just turn off and on wifi, to get the apps to have axcess to internet when I need to. But normally the have trouble again after short time. But now after setting it to 'operator preffered' and not 'wifi-preffered', it works like a charm. Ofcourse I do not have problems with the operator-signals...
But thanx again
Thank you so, so much! This was driving me nuts. You made my phone usable again
Seems like the Problem got fixed somehow silently.... im now on 11.0.0.223 & Updated all huawei apps to latest, and VoWifi seems to work fine now, at least for me...
can anyone confirm ?
My p40 pro is currently sitting at my drawer since I bought a S21U, but I will check to see if it works.