[Q] Anyone else randomly have their data stop working? - ONE Q&A, Help & Troubleshooting

Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!

Nope, haven't noticed anything like that yet. Is this happening on LTE or H/H+?

Nope. Do you have Chinese imported or International version?

Not stop, just slow...
Oneplus arrived from China and CM 11 was installed OK. For over a week everything has been fine using Virgin network in the UK.
Since yesterday though the data has been rather slow when browsing or using apps that require a connection.
When switching the data on the phone does recognise between 3g/H/H+ but when trying to load anything it is far slower than what it has been before.
I've tried clearing the cache and even clearing data but to no avail. Tried a factory reset last night and thought it was OK for a bit but today the same thing...
When using the browser pages will load but the blue loading bar at the top never moves past the first centimeter. (Doesn't move when using WiFi either though speed is finewhen using that).
Already contacted Virgin in case there were any issues but say the service is fine.
Any advice for troubleshooting or things to check would be appreciated.
Cheers
---------- Post added at 06:56 PM ---------- Previous post was at 06:06 PM ----------
Another reset and browser OK... Haven't done any updates or or signed in to Google account or reinstalled any apps. I think a slow and steady install of what I want and syncing to see if there's a clash somewhere. Hmmm, not happy at all
Sent from my Nexus 7 using XDA Free mobile app

CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I have had it where chrome wouldn't load webpages, usually it would start working again after a minute or two.

*sigh*... Thought things were fine last night but using it now its back to being slow again. No idea what's going on. Main update I had to install was Play Services. Chrome seemed a little funny so decided to roll it back at at the time things were alright but using it now its annoying. Took about 4 minutes to download a 3.5 meg file whereas it should breeze through it. I'm not expecting miracles but past experience was far better. Don't know whether there's anything I can do or just raise an issue with my original supplier.
Sent from my One using XDA Free mobile app

Strange.. for me, it's been both H/H+, LTE and Wifi that have had it happen to me..
Also, it's not the Chinese version. It's the International version I got from Oneplus. Lately it's been ok, but we'll see how it goes..

APN settings ok?
Do you have your preferred network set correctly?

Personally I've noticed no difference. Its set as EE by default but manually added Virgin's own to try.
Been working quickly enough again without rhyme nor reason.
Sent from my Nexus 7 using XDA Free mobile app

CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy

Same thing
ray2jerry said:
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Click to expand...
Click to collapse
I've noticed it a few times where I'll swipe to the left (using Google launcher) and Google Now will indicate there is no internet connection even though I'm in an area with solid coverage. Usually if I swipe down a few times to refresh it will reconnect and update. Today however I had to reboot to reconnect. I have already checked my APN and it's fine. Did not have this issue even once with my Nexus 5 or my OPPO 7A I've been using. I'm going to check the CM bug log to see if it's been reported there.

I*have the same issue. Seems to happen when the 4g signal is weak and the handover to 3g does not happen. Then signal is lost instead.
I changed my APN now, but don't think it will matter... I'll give it a go. Using Franco kernel now, but is probably baseband related. Never had issues with my g2 previously on same location and APN.
In Norway BTW...reboot solve the problem temporarily

I have the same problem. My data connection will just stop at random and Facebook and Google now won't refresh, YouTube videos will suddenly stop playing, and upon hitting retry I'll get an error in both the playback screen and comments, and also the speedtest app won't finish preparing the test when I go to verify that my data connection is severed. I would have to restart in order to get data working again. I do get LTE speeds when it works, but it seems that the OPO takes longer to ramp up to those speeds compared to my Nexus 5 if that makes any sense?

Related

Captivate WiFi issue?

My captivate has a problem. It'll connect to WiFi no problem. Unfortunatly, after a while (could be anywhere from long 30 seconds to a few minutes) the WiFi stops sending data. I have to disable/reenable wifi to get it to work again. It still says connected to network, it just won't receive data.
Anyone know of this happening, have a fix, or maybe what I should look for that might be causing this issue?
I disabled recently installed running apps, no help.
I did try a speedfix last night, and it was unsuccessful, and I uninstalled it. Didn't test enough after that to know for sure if it was the issue, but I don't think so.
It was like, I was going through google reader, started a youtube vid, paused it, restarted it, and it wasn't loading. Just wouldn't load. That's when I think the problem started, and I haven't installed anything since then, that i haven't disabled/uninstalled.
Have you tried flashing the stock OS. Maybe this will help. My wifi has been solid so far but i will see if i get a problem like yours. Try reflashing. If it doesn't work post back.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have the exact same issue on enterprise class cisco wifi APs. The only difference is the symptom is immediate, and not after an interval of time.
Sent from my SAMSUNG-SGH-I897 using XDA App
abezapata said:
Have you tried flashing the stock OS. Maybe this will help. My wifi has been solid so far but i will see if i get a problem like yours. Try reflashing. If it doesn't work post back.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I'm thinking of this, but I don't know...
I have my music on my computer, I have my .apk's in a folder and my market synced with appbrain. Anything else I need to do? Will appbrain reset, and make me go find and reinstall everything?
What about the apps that I paid for, what happens to them?
Would be my first flash, and I'm thinking about flashing one of those I9000 roms, but that would be a last ditch effort. I really hope to avoid this.
jhannaman82 said:
I have the exact same issue on enterprise class cisco wifi APs. The only difference is the symptom is immediate, and not after an interval of time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It's an AT&T U-verse router, and only started a few hours ago, as near as I can tell.
I experience the same phenomenon of dropped wifi, and it occurs at any AP, but I have an interesting twist.
One time out of twenty when I start wifi, the 3g icon doesn't go away, but stays up on the status line with my wifi icon. On those rare occasions, my wifi stays solid for days. Unfortunately, it's random and rare.
same issue
My Wifi stops sending data and the 3G still shows. Sometimes restarting the router helps and sometimes nothing helps.
For anyone that might find this later, turns out (after two rom flashes) it was the router. I found this out when connecting my laptop to it. Surprised the captivate didn't admit it lost connection though.
I wish that were the case for me. My Captivate stays connected, but stops receiving at many different APs--Home, Starbucks, airport. I need a solution or a Scotch.
Peter
I had this exact problem, I tried a factory reset and it was still broken. I exchanged my phone and now it works perfectly holding a signal (except for enterprise 802.1x ap's which are known to be broken). (Also if you run dd-wrt check your logs for "deauthenticated due to local deauth", there is a problem with the wpa/wpa2 modules in either android or dd-wrt that they are not compatible with each other).
I actually found this searching for a solution to my own issue with WiFi. I actually fixed it while I was reading this. Unfortunately I have AT&T DSL with 2wire Modem. I went into the setting and setup MAC filtering and assigned it it's own IP. It has worked flawlessly for the past hour. I know this probably will not help when at other locations but at least at home I have a good connection.
VooDooVonz said:
I actually found this searching for a solution to my own issue with WiFi. I actually fixed it while I was reading this. Unfortunately I have AT&T DSL with 2wire Modem. I went into the setting and setup MAC filtering and assigned it it's own IP. It has worked flawlessly for the past hour. I know this probably will not help when at other locations but at least at home I have a good connection.
Click to expand...
Click to collapse
Same router type as mine that lost it originally. Interesting, wonder if there is a connection? Or random coincidence.
I'm having a wifi issue as well, but not to the extent others have.
I connect fine, but it appears as though my data download speed is capped at <2mbps for both wifi and 3g?
My wife's iPhone is getting download speeds of over 10mbps on the same wifi network and >3mbps over 3g.
Is it worth flashing back to stock? or is this a known issue?
I'm running stock JH3 with SRE 1.2.1a with lagfix
I have this same issue and it's really random. Running JH2, sometimes it works on wifi, sometimes it doesn't. Sometimes disabling\re-enabling wifi fixes it, but rebooting the phone always fixes it. Really frustrating...

WiFi does not reconnect (Android Issue #58230)

EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
EDIT #2: I spoke to a Google rep a second time and they decided that since my factory reset did not fix the issue, they were sending me a replacement unit. I'll update this when I get the new unit and see if it still has the WiFi issue or not.
EDIT:So this issue seems to have garnered some attention in the 4.3 release of Android, and a handful of Nexus 5 owners have already reported the same issue (myself included)
https://code.google.com/p/android/issues/detail?id=58230
(Sorry, I can't post outside links because I'm a new user)
So if you have a similar problem, feel free to star and add your own comments.
I happened to have the same problem......not sure if this is a hardware problem or not.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ah, I see. Well, I've narrowed the process to simply toggling the WiFi on and off, rather than having to reboot the phone. It's still occurring though.
If I manually disconnect and then reconnect to a router however, this problem doesn't seem to happen. It's only when I exit a router's range that I have to do a WiFi on and off cycle.
Sent from my Nexus 5 using xda app-developers app
Oh, and I notice that the perceived signal strength drops when I try to reconnect to my router. Again, toggling the WiFi on and off allows the Nexus 5 to immediately connect to the router.
I hope this is a software issue.
Sent from my Nexus 5 using xda app-developers app
Hm..Toggling wifi on and off doesn't seem to work for me...It hangs in connecting for a few seconds and then goes back to saved... I still have to turn off/on the phone before it can connect to a different wifi hotspot..
I've got the same problem: switching wifi networks, from home to work and viceversa, my N5 doesn't connect. It needs a reboot.
Ciao.
I edited my original post with a link to the AOSP issue tracker concerning this problem. I also contacted Google concerning this and they just said to do a factory reset... To no avail.
Sent from my Nexus 5 using xda app-developers app
This evening, before entering home, I switch off WiFi, then I toogled airplane mode, I toogled WiFi on, and I got connection perfectly working.
Sent from my Nexus 5 using xda app-developers app
Interestingly, when first resetting the phone, I had to toggle Airplane mode in order to reconnect. However, eventually I can just toggle WiFi and it works fine. I'm not sure where the change occurred, unfortunately.
Hopefully my replacement phone doesn't exhibit this issue. Will update this, as mentioned in the initial post, when I get it. I still think it's a software problem, however, since folks that had 4.2 and updated to 4.3 suddenly experienced this issue.
So I'm starting to have this EXACT problem myself. I have a very strong signal for my home wifi and it's basically dropping to poor when I try to connect. After displaying Connecting/Saved several times, it still fails to work. I have tried rebooting it several times, toggling wifi and airplane mode, to no avail. Funny thing is, my work and home wifi have been working perfectly prior to this.
It wasn't until tonight that I started to have any problems. I moved some files through USB, just some stuff from my nexus 4, rebooted about 15 minutes later, and I couldn't get wifi after the reboot. Weird.
EDIT: I've tried a plain factory reset, didn't work. I ended up flashing the factory image, still didn't work. I'm not sure how WiFi just STOPPED working for me. Contemplating an RMA... I really hope someone comes up with something, seeing as I have a perfect screen and none of the other defects listed before.
This may be a fix!
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
pinksoviet said:
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
Click to expand...
Click to collapse
i have gone as far as complete factory reset
fresh install
not connection to google at all
so no previous settings
no sim card
nothing
just android 4.4 stock and a wifi connection
the issue still exists
5ghz seems to work fine but 2.4 connects/disconnects like a yoyo even though the connection strength is at full
pinksoviet said:
EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
Click to expand...
Click to collapse
I'm having the same problem, my connection is strong, but I can not reconnect to any network ... this is really annoying. I need you to help me with something: is there any way to eliminate all current wifi settings without making a factory reset?
I will wait for a fix until december, if not, I will send my phone to rma...
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
rogem_kk said:
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
Click to expand...
Click to collapse
are you on a particular release version of bricked
im just about to try 11/17
will report back
---------- Post added at 09:52 PM ---------- Previous post was at 09:44 PM ----------
----
getting same problem with bricked
2.4g keeps dropping and reconnection
5g works no problem
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
donchele said:
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
Click to expand...
Click to collapse
tried 2 different varieties of cm
issue still exists
I have also seen this on my device that I just received on the 15th. The wifi seems to drop out and re-connect after a while... But, my other, older android devices do not show this issue. After reviewing the previous post about NOT restoring from google.. and creating a fresh install.. I am beginning to suspect if that was the case. I was hoping that keeping it stock and not messing around with kernels and roms was one of the best features of a nexus device. I really hope google provides an update to fix this.
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
pinksoviet said:
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i didnt restore either
i didnt even setup a google account at all
and havent put in a sim
straight wifi-no account
issue persists
i have tried basically every rom and kernel
yes, including stock
currently on stock

Modem Freezing? Dropping internet.

UPDATE: Here's a screen recording showing the issue.
NOTICE! You might see battery-saving apps running in the video, but I have factory-reset and un-rooted twice and run FULL STOCK no apps like that installed, and I still get this problem<<<
Youtube: http://youtu.be/MGPxlV2Q-0I
I've got a N5 from the play store right when it came out. I've noticed that randomly during the day if I'm using the internet via browser, apps, hangouts, etc the page / app will suddenly lose connectivity. Not just the app though, nothing on my phone can access internet. The status bar with show full bars, and 3G or H connectivity and activity, and when I pull down the quick settings the connection is white, not red. So I toggle airplane mode, but when I do so there is a long delay where nothing happens. Maybe 20 or 30 seconds before airplane mode finally kicks in. Then after disabling airplane mode, I can use the internet again for a while before I have to repeat. Sometimes I cannot get internet back whatever I do though, including reboots, airplane mode toggles, other toggles, searching for networks, network mode... etc.
Often toggling airplane mode will also allow apps to refresh for a second or two (I get a handful of instagram, whatsapp, Hangouts messages, etc) then all connectivity halts again, even though it's showing it's still connected.
Any thoughts what might cause this? I've flashed older radios, wiped and flashed several Roms including full stock not rooted, and I keep having this issue.
There's a chance it could be my carrier, but my wife's phone on the same carrier (but a store-bought N5) never has this issue...
Thanks for your input! Getting REALLY frustrated at this...
rooted? are you undervolting?
theamazingaustin said:
I've got a N5 from the play store right when it came out. I've noticed that randomly during the day if I'm using the internet via browser, apps, hangouts, etc the page / app will suddenly lose connectivity. Not just the app though, nothing on my phone can access internet. The status bar with show full bars, and 3G or H connectivity, and when I pull down the quick settings the connection is white, not red. So I toggle airplane mode, but when I do so there is a long delay where nothing happens. Maybe 20 or 30 seconds before airplane mode finally kicks in. Then after disabling airplane mode, I can use the internet again for a while before I have to repeat.
Any thoughts what might cause this? I've flashed older radios, wiped and flashed several Roms including full stock not rooted, and I keep having this issue.
There's a chance it could be my carrier, but my wife's phone on the same carrier (but a store-bought N5) never has this issue...
Thanks for your input!
Click to expand...
Click to collapse
What carrier? And have you been tethering? I'm seeing similar problems on T-Mobile USA with full-blast LTE while tethering.
simms22 said:
rooted? are you undervolting?
Click to expand...
Click to collapse
I have this problem when rooted and when full stock, no UC or OC, UV or OV.
I've tried Roms, kernels, radios, wipes, shakes, yelling, crying...
jondwillis said:
What carrier? And have you been tethering? I'm seeing similar problems on T-Mobile USA with full-blast LTE while tethering.
Click to expand...
Click to collapse
I'm in Canada and on Wind Mobile. No tethering though. :/
Updated OP with video & link. The issue is getting worse and I'm trying not to throw my N5 through a wall...
It seems like I have the same issue. When pulling down quick settings, does it show for you too only the upload arrow?
Sent from my Nexus 5 using xda app-developers app
kaspar737 said:
It seems like I have the same issue. When pulling down quick settings, does it show for you too only the upload arrow?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I have noticed that often - but not always - this is the case.
Do you have this issue often?
Does airplane mode take forever to turn off the cellular radio when this happens?
Thanks!
I have the issue maybe once a day. I have never tried airplane mode, but turning off cellular data from that stage takes a looooong time (atleast 20 sec).
Sent from my Nexus 5 using xda app-developers app
I've been having the same problem for some time now. Exact same description as OP. I'm on T-mobile using Cataclysm Rom, but I've gone through Cyanogenmod, AOKP, Stock and PA and still get the same thing. Was looking for Radios to see if that fixes the issue.
In addition to OP, I've noticed too that often I can't connect to any network, or mobile internet will never go from connected (red) to fully connected (white).
Also sometimes the signal shows red (not fully connected) but my internet is working fine....
And other times it can't find my network, and scanning shows no networks, then later, same location, 10 different networks show. Open sky, not inside.
I'm hoping thisnisnpart of the 4.4.2 bug dealing with dropping internet connection, but not sure...
I've tried radios, might try again. My next attempt will be a new Sim card / talk to carrier again about a misconfig. Then if no luck, I'll see about a replacement phone...

[Q] Constantly loosing connection

Almost since I got my nexus 5 last year it has been loosing its connection about two times per day. It does this in three different ways.
1. total loss. The little outline of a triangle appears and a notification that I have lost my connection. Clicking the notification opens the manual selection of networks. I select the network and all is fine.
2. full connection with an exclamation mark. solves it self by waiting for a while.
3. full connection with H/3G but when trying to access the internet there is no connection. This one is really weird. The solution here is top open the quick settings, select flight mode, which greys out the connectivity triangle but keeps the H or 3G part white on top of the greyed out triangle that has a slash over it. About a minute later the H or 3G disappears and I can turn off aeroplane mode. This either restores the connection or jumps to problem one.
First I thought its a hardware problem, but since I don't want to part with my phone I never sent it back to google for fixing.
When android 5.1 was released I installed that manually and surprisingly did not have any problems at all after this. But then I went abroad and using the same sim connected to a local network in the country I went to. It took 4 tries to join one of those networks. When I then came home this problem started again.
My thought is that there is some setting that should be there that stayed from my trip. I have tried clearing all caches from the storage in settings and the dalvik cache. No difference. I'm not to keen on re-installing my phone again. So my question is, has this happened to anyone else? Did you solve it? Is there something I can do to remove all previous settings for the network to make it work again? Other suggestions?
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
I constantly lose connection at my house going from E to H+ to LTE throughout the day
Sent from my Nexus 5 using XDA Free mobile app
kieran_bondflashy said:
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
Click to expand...
Click to collapse
I'm in Spain.
For me it happened before 5.1 as well. But 5.1 fixed it temporarily, until I travelled with my phone. Have you had to switch to another network with that phone?
For some reason when manually looking for a network it seems to be running on a timeout function because it takes me 60 seconds to get the list, always. This feels like a very antique solution, they should just populate the list as a network is found like wifi does it.

WiFi slow response after EMUI11[update: reason found]

Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Anyone?
For users experiencing the same issue I noticed foll:
After some messing around I reset network settings and after restart the phone WiFi connection is snappy again.
What I notice though is that in case I unfreeze gsf and then re-freeze it, the problem incurs again, so surely something is happening at that point; I then have to once again reset network settings so that it does not lag.
OK, so I finally found the culprit of the sh*tty Wi-Fi after the update to EMUI11:
There is a software bug for sure, due to which by the time that you enable WiFi calling on the device, all apps are slow to load content(besides the browser and social apps which work OK).
I have been constantly resetting network settings to fix the issue, issue was fixed but as soon as I enabled WiFi calling, things started to get problematic.
After switching WiFi calling off, problem immediately disappears, so surely this is a bug which was not present in previous firmwares.
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
snookdog said:
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
Click to expand...
Click to collapse
Honestly? I have no idea, but it is a really sh*tty bug for me, since I have been using WiFi calling for a long time (network reception in my home is bad). I hope Huawei or even some dev finds a fix soon..
Today i updated firmware to 168 but the problem still persists.
Another thing I noticed though is that you do not have to fully switch off WiFi calling, but only not to set it in WiFi preferred, instead leave it to mobile network preferred. The caveat tho is that when you have it in mobile network preferred, even if you have 1 bar of signal it will rarely switch to WiFi calling, so it is pointless.
OK, I think that the emui 11 update has ruined the phone due to this WiFi calling problem. It is almost unusable, every phonecall in my house ends up in call dropping, so the update got me in a position to either set wifi preferred in WiFi calling and have most of the apps lagging like hell, or to set it to mobile preferred and have usable apps but dropped calls all the time.
What a mess.
Indeed, thanks a lot for updating your thread!
The downloading lag I had on many apps (Gmail...) was driving me crazy!!
I disabled wifi calling (I couldn't until now, as I didn't have any reception in my old house) and downloads work again smoothly!
(I'm on 11.0.0.168)
thanito said:
Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Click to expand...
Click to collapse
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
skyisblue79 said:
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
Click to expand...
Click to collapse
Did you try? I am sure it will solve the lagging issue
thanito said:
Did you try? I am sure it will solve the lagging issue
Click to expand...
Click to collapse
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
skyisblue79 said:
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
Click to expand...
Click to collapse
If you know the way, yes... I personally raised this issue to Huawei support hotline a few days after the update, but I never heard from them again.
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
osahitzelgsngar said:
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
Click to expand...
Click to collapse
I guess not, unfortunately the only solution for me was to switch wifi calling off. personally I switched to S21 ultra. Even though I believe that overall it was a downgrade move, god I was so frustrated not being able to use WiFi calling at my home, so this was the main reason of me switching to S21 Ultra. I still have the p40 pro sitting in a drawer, hoping that someone may fix this at some point I really miss the epic low light cameras and it's form factor (s21u too big for my taste and also when taking photos at night it's shyte compared to p40 pro)
Omg, thank you. It has been bothering me for months. Normally I just turn off and on wifi, to get the apps to have axcess to internet when I need to. But normally the have trouble again after short time. But now after setting it to 'operator preffered' and not 'wifi-preffered', it works like a charm. Ofcourse I do not have problems with the operator-signals...
But thanx again
Thank you so, so much! This was driving me nuts. You made my phone usable again
Seems like the Problem got fixed somehow silently.... im now on 11.0.0.223 & Updated all huawei apps to latest, and VoWifi seems to work fine now, at least for me...
can anyone confirm ?
My p40 pro is currently sitting at my drawer since I bought a S21U, but I will check to see if it works.

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