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Network Problem with my phone

Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.

I had a similar problem a few days after I got my Thunderbolt. I was still on stock yet. I ended up going to the Verizon store and they did a hard reset to fix it. It sucked because I lost all my data but since it was new I didn't have much on it. If you back up everything with Titanium Backup it shouldn't be too bad tho, factory reset is under "SD card and storage" in the settings menu.
Sent from my ADR6400L using XDA Premium App

There have been many problems with the TB and data/network problems as of late. I believe it to be because of this new 4G rollout that is coming Thursday, plus the fact we will be seeing an OTA quite soon they are propbably preparing the network for that, thus giving all of us all these weird problems that we have been having.
(everything above is just rumor and based on my 100% factual opinions )

daniel178 said:
Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.
Click to expand...
Click to collapse
You are describing the same problem I'm having and I also live in NYC. But, I have no problems getting data when I force the phone into 3G mode only.
I notice the data connection problem even though the 4G symbol is up when I don't have cell reception for a while...like being underground while on the subway.
Turning the phone off and on or rebooting seems to fix the issue. I'm thinking the phone has handoff issues with whatever tower is near by.
Anywho, I did the "data fix" by changing the EVDO setting from eHRPD to Rev. A. I dunno if that'll do anything.

AOKP JB 4.1.2 Mobile data dropping and not reconnecting

I’m currently using AOKP Jellybean 4.1.2, the supposedly stable, reliable milestone version found here: http://forum.xda-developers.com/showthread.php?t=1804223
I'll try to be as thorough as possible in hopes that someone will respond and know what to do. I apologize in advance for being long-winded.
I didn’t have any issues last night when I first flashed the rom. I was able to watch youtube videos using the mobile data. I was also able to turn on wifi to sync some files from my dropbox to my phone, and then turn off the wifi with no issues. However, today after connecting to a wifi network to download a few things and browse the web, I disconnected from the wireless network and the mobile data curiously did not start up again. I DO have cellular service (3-4 bars), and I can make phone calls and check my voicemail by pressing and holding 1 on the keypad, but my mobile data doesn’t work. I looked around for some solutions, and I've since restarted my device several times, tried toggling airplane mode on and off, and did several combinations of reboots with airplane on/off and no dice.
Everytime I use the toggle in the notificaton bar area to turn off wifi, my internet connection goes with it. It says “no internet connection” in the notification background at the bottom of the screen. Once I turn wifi on, I get my internet back and it says “at&t” at the bottom, but I don’t actually get mobile data because apps like “At&t Visual Voicemail” which require mobile data to function don’t work.
I tried flashing the 1.85 radio to see if it would connect to mobile data, and same issue persisted after reboot and dalvik/cache clean. After that failed, I flashed the 2.20 radio + RIL zip files seperately (which is what I understand came with the rom), and still no dice.
For reference, my HTC One X was rooted with 1.73 firmware (I never tried to update it until last night). I did the CID spoof method to unlock my bootloader, and installed the newest version of TWRP on it. I flashed the rom and the gapps package. I used TiBu to restore program settings and a handful of my out of market apps, and the rest of my purchased apps downloaded automatically from the market after connecting with my google account. I had literally just finished reinstalling the last of my apps today via wifi when this issue started to happen.
I'd really prefer a practical method of getting this fixed that doesn't involve starting over with a fresh rom install. Reflashing at this point would be something of a nuisance since I don’t have much free time to begin with. And hey, it took a long time to load up all of my apps just right
However, if there is no other fix that anyone is aware of, I guess I could reflash or in the worst case try a different rom. It’s a shame because the rom otherwise is really smooth and runs great on the phone, in addition to not using a whole lot of resources and having a decent battery life.
Thanks in advance for any suggestions and solutions.

Here is an image of my battery drain screen showing what my mobile data is supposedly doing despite not being able to get a true data connection. Even with my wifi off, there is supposedly medium mobile signal.
And attached is another image of what happens when I turn my wifi off. I pulled the notification pane down and you can see that it says "no internet connection" at the bottom. Also, you can't really see it in that cap, but the mobile data bars behind the notification area are colored white, and there isn't any "H+", "4G", or "LTE" notifiers visible.
Edit: Attached a third image showing the "white" signal bars (i.e. no data connection). Yes, my mobile data is turned on, and I'm obviously not in airplane mode.

I figured it out eventually for anyone interested... Apparently the APN were not set. They existed on the APN list but were not visible due to a glitch in the ROM I guess. I had to add a custom APN and then the other ones suddenly appeared.
Thanks anyway.
Sent from my HTC One X using xda app-developers app

I've never met an Android problem I couldn't fix until today. Help?

Good evening, XDA. I have a Nexus 4, the bootloader is unlocked but it's otherwise running the 4.4.2 factory image as of this post (act of desperation).
I have a working data connection on cellular: syncing, downloads and all such matters work just fine. But the connection indicator in the notification shade toggles will not turn orange. If I put the device into airplane mode, then exit airplane mode, it's orange for approximately 5 seconds and reverts to the white state.
If I enable WiFi, the same issue occurs: orange for a few seconds, then reverts to white.
I am no beginner. I've modded hundreds of devices. I know the OS like the back of my hand. I've rescued dozens of devices by jtag. I cannot state strongly enough how many troubleshooting steps I've taken. If it was on Google or XDA, I've tried it: verified APN settings, cleared services framework, go back to stock, try a new ROM, try a new modem, try a new kernel, airplane mode and back, swap SIMs, etc. etc. etc.
I am here because I am hoping the collective wisdom, as a last resort, can solve this problem. How does the same issue persist on both cellular and wifi data?!
And while we're at it, does anyone know why my Nexus 4 doesn't exceed 0.6Mbps on 5GHZ 802.11n?

Thracks said:
Good evening, XDA. I have a Nexus 4, the bootloader is unlocked but it's otherwise running the 4.4.2 factory image as of this post (act of desperation).
I have a working data connection on cellular: syncing, downloads and all such matters work just fine. But the connection indicator in the notification shade toggles will not turn orange. If I put the device into airplane mode, then exit airplane mode, it's orange for approximately 5 seconds and reverts to the white state.
Click to expand...
Click to collapse
It turns orange when you do not have a data connection. Thats all this indicates. Other than that I'm not entirely sure what you're asking. After your phone has made a connection to either wifi or mobile data, it takes a few seconds to properly set up the connection, then turns white again.
White=connected to the internet
Orange=connection problem
I'm by no means a pro, if I'm wrong I'd be happy if someone corrected me

dpasut said:
It turns orange when you do not have a data connection. Thats all this indicates. Other than that I'm not entirely sure what you're asking. After your phone has made a connection to either wifi or mobile data, it takes a few seconds to properly set up the connection, then turns white again.
White=connected to the internet
Orange=connection problem
I'm by no means a pro, if I'm wrong I'd be happy if someone corrected me
Click to expand...
Click to collapse
I thought orange was the new blue in terms of indicating connectivity! So to confirm: not only did they move connection color-coding to the drawer, they swapped the states? e.g. color = no connection, whereas it used to mean that you DID have one?

Thracks said:
I thought orange was the new blue in terms of indicating connectivity! So to confirm: not only did they move connection color-coding to the drawer, they swapped the states? e.g. color = no connection, whereas it used to mean that you DID have one?
Click to expand...
Click to collapse
Take a look at this article for a decent explanation:
http://www.androidpolice.com/2013/1...nd-only-shows-connectivity-in-quick-settings/

[Q] Data connection "drops" while still showing connected

Having some issues on my Nexus 5. These occur on stock, PA and Stock + GB. I haven't tried other ROMs, but I would like to stay stock honestly.
Fairly regularly my phone will lose its data connection, but still show as being connected. The LTE text is still there, and if I pull down the quick settings it is white like it is connected, not orange like it has a partial connection. But if I try to browse to a website/use any app with data connectivity, it fails. I have to toggle airplane mode to get data back. It is quite annoying as it sometimes occurs while I am streaming music in the car as well and cannot easily manipulate my phone to fix it.
Is this a common issue? Or could it be a possible hardware problem?

I seem to have this too. I can see data arrows up and down in the quick tile.
Usually it's when I drop to HSPA from HSPA+
Very annoying
Sent from my Nexus 5 using Tapatalk

Yes, even I face this issue as well and I do the same Airplane mode toggle thing to fix it.. Gets on my nerves sometimes!

Well, that's a shame.

This was in the rumored fix list for 4.4.3 I believe.
Sent from my Nexus 5 using Tapatalk

Same
i get this a lot myself, some areas more than others, i have to put it on 2g preferred for like an hour to fix it

raptir said:
Having some issues on my Nexus 5. These occur on stock, PA and Stock + GB. I haven't tried other ROMs, but I would like to stay stock honestly.
Fairly regularly my phone will lose its data connection, but still show as being connected. The LTE text is still there, and if I pull down the quick settings it is white like it is connected, not orange like it has a partial connection. But if I try to browse to a website/use any app with data connectivity, it fails. I have to toggle airplane mode to get data back. It is quite annoying as it sometimes occurs while I am streaming music in the car as well and cannot easily manipulate my phone to fix it.
Is this a common issue? Or could it be a possible hardware problem?
Click to expand...
Click to collapse
Common issue. I suffer from it as well.

[Q] Anyone else randomly have their data stop working?

Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!

Nope, haven't noticed anything like that yet. Is this happening on LTE or H/H+?

Nope. Do you have Chinese imported or International version?

Not stop, just slow...
Oneplus arrived from China and CM 11 was installed OK. For over a week everything has been fine using Virgin network in the UK.
Since yesterday though the data has been rather slow when browsing or using apps that require a connection.
When switching the data on the phone does recognise between 3g/H/H+ but when trying to load anything it is far slower than what it has been before.
I've tried clearing the cache and even clearing data but to no avail. Tried a factory reset last night and thought it was OK for a bit but today the same thing...
When using the browser pages will load but the blue loading bar at the top never moves past the first centimeter. (Doesn't move when using WiFi either though speed is finewhen using that).
Already contacted Virgin in case there were any issues but say the service is fine.
Any advice for troubleshooting or things to check would be appreciated.
Cheers
---------- Post added at 06:56 PM ---------- Previous post was at 06:06 PM ----------
Another reset and browser OK... Haven't done any updates or or signed in to Google account or reinstalled any apps. I think a slow and steady install of what I want and syncing to see if there's a clash somewhere. Hmmm, not happy at all
Sent from my Nexus 7 using XDA Free mobile app

CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I have had it where chrome wouldn't load webpages, usually it would start working again after a minute or two.

*sigh*... Thought things were fine last night but using it now its back to being slow again. No idea what's going on. Main update I had to install was Play Services. Chrome seemed a little funny so decided to roll it back at at the time things were alright but using it now its annoying. Took about 4 minutes to download a 3.5 meg file whereas it should breeze through it. I'm not expecting miracles but past experience was far better. Don't know whether there's anything I can do or just raise an issue with my original supplier.
Sent from my One using XDA Free mobile app

Strange.. for me, it's been both H/H+, LTE and Wifi that have had it happen to me..
Also, it's not the Chinese version. It's the International version I got from Oneplus. Lately it's been ok, but we'll see how it goes..

APN settings ok?
Do you have your preferred network set correctly?

Personally I've noticed no difference. Its set as EE by default but manually added Virgin's own to try.
Been working quickly enough again without rhyme nor reason.
Sent from my Nexus 7 using XDA Free mobile app

CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy

Same thing
ray2jerry said:
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Click to expand...
Click to collapse
I've noticed it a few times where I'll swipe to the left (using Google launcher) and Google Now will indicate there is no internet connection even though I'm in an area with solid coverage. Usually if I swipe down a few times to refresh it will reconnect and update. Today however I had to reboot to reconnect. I have already checked my APN and it's fine. Did not have this issue even once with my Nexus 5 or my OPPO 7A I've been using. I'm going to check the CM bug log to see if it's been reported there.

I*have the same issue. Seems to happen when the 4g signal is weak and the handover to 3g does not happen. Then signal is lost instead.
I changed my APN now, but don't think it will matter... I'll give it a go. Using Franco kernel now, but is probably baseband related. Never had issues with my g2 previously on same location and APN.
In Norway BTW...reboot solve the problem temporarily

I have the same problem. My data connection will just stop at random and Facebook and Google now won't refresh, YouTube videos will suddenly stop playing, and upon hitting retry I'll get an error in both the playback screen and comments, and also the speedtest app won't finish preparing the test when I go to verify that my data connection is severed. I would have to restart in order to get data working again. I do get LTE speeds when it works, but it seems that the OPO takes longer to ramp up to those speeds compared to my Nexus 5 if that makes any sense?