Having some issues on my Nexus 5. These occur on stock, PA and Stock + GB. I haven't tried other ROMs, but I would like to stay stock honestly.
Fairly regularly my phone will lose its data connection, but still show as being connected. The LTE text is still there, and if I pull down the quick settings it is white like it is connected, not orange like it has a partial connection. But if I try to browse to a website/use any app with data connectivity, it fails. I have to toggle airplane mode to get data back. It is quite annoying as it sometimes occurs while I am streaming music in the car as well and cannot easily manipulate my phone to fix it.
Is this a common issue? Or could it be a possible hardware problem?
I seem to have this too. I can see data arrows up and down in the quick tile.
Usually it's when I drop to HSPA from HSPA+
Very annoying
Sent from my Nexus 5 using Tapatalk
Yes, even I face this issue as well and I do the same Airplane mode toggle thing to fix it.. Gets on my nerves sometimes!
Well, that's a shame.
This was in the rumored fix list for 4.4.3 I believe.
Sent from my Nexus 5 using Tapatalk
Same
i get this a lot myself, some areas more than others, i have to put it on 2g preferred for like an hour to fix it
raptir said:
Having some issues on my Nexus 5. These occur on stock, PA and Stock + GB. I haven't tried other ROMs, but I would like to stay stock honestly.
Fairly regularly my phone will lose its data connection, but still show as being connected. The LTE text is still there, and if I pull down the quick settings it is white like it is connected, not orange like it has a partial connection. But if I try to browse to a website/use any app with data connectivity, it fails. I have to toggle airplane mode to get data back. It is quite annoying as it sometimes occurs while I am streaming music in the car as well and cannot easily manipulate my phone to fix it.
Is this a common issue? Or could it be a possible hardware problem?
Click to expand...
Click to collapse
Common issue. I suffer from it as well.
Related
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
I have the same issue. Tried different combinations of restarting wifi, turning on/off cell data, on/off wifi calling, etc... all with no result. I've also tried on different networks (both public and private)-- it'd start working for a while and then all of a sudden stop and never work again.
Seems similar to the problem here: forums. t-mobile.c om/t5/T-Mobile-G2x/G2x-WiFi-DNS-issue-not-the-4G-switching-one/m-p/831439 (sorry there's a new user no link restriction)
Does anyone have any suggestions?
Thanks
coldest~~~ said:
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
Click to expand...
Click to collapse
is it specific to the browser or can you not move any data?
Idk, whenever I have had problems connecting to the tmo network, which is a separate issue.. it was always that wifi calling was still on even tho wifi was turned off. Every time I had probs w/ data on tmo network, it's been wifi calling.. Your case seems to be diff tho.
Is it specific to just your network or all other networks? Try shutting off wifi, reboot... then turn it on again? Idk.. just tossing out ideas.
Some found the root cause and I am posting his finding as I do have the same issue and can reproduce the error:
I think I have discovered a new WiFi-related bug in the G2x's software. I have witnessed this occurring on my phone, and have also reproduced it on a store demo unit. I believe it is unrelated to the switching-to-4G problem people are having with the My Account app, since it occurs even if I have set up the Google account on first boot after a factory reset.
The details of the problem are:
- Every so often, the phone randomly gets stuck in a state where it is not able to initiate any new connections that are made using a DNS name. Attempting to navigate to a web site, h**p://w*w.google.c*m for example, will result in a generic failure message.
- However, attempting to connect directly to an IP address instead of a DNS name works perfectly. For example, navigating to 74.125.225.16 will work fine and will load the Google home page.
- When the phone is in this state, using a DNS lookup tool such as "DNS Lookup" from the Marketplace *will* work, even when using the default DNS server address that the DHCP server is giving the phone.
- The problem has occurred for me when data is off and WiFi is on. I do not know if data being off is a requirement, since this is the way I usually run the phone, so this may be coincidental.
- Switching WiFi off and back on again will *sometimes* work to solve the problem, but sometimes will not. When this doesn't work, switching WiFi off, then switching data on, then back off again, and then finally switching WiFi back on again will occasionally correct the problem. However, I have seen situations where none of these things worked, and the only way to get DNS working again was to factory reset the phone.
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger overnight.
- I have, however, found a method to reproduce the problem that seems to work fairly consistently:
1. Turn WiFi on, and data off.
2. Power cycle the phone.
3. When the phone starts up, start the browser and attempt to browse to w*w.google.c*m. It should fail.
4. Try to browse to 74.125.225.16. It should work.
Just wanted to get this issue in the forums to see how many others have been noticing the same thing.
I know that once the device has less than 10% battery it automatically turns the WiFi off to save battery power. Were the devices this was happening on have a low battery?
Fully charged. It even happens when pluged in with the charger.
My Wifi wouldn't even work if I froze it with Bloat Freezer. It has to run in the background for wifi to work. I found that Wifi can get really inconsistent with it disabled.
smartloom said:
Som
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger .
Click to expand...
Click to collapse
Same problem here. After about 30 minutes of being idle, as soon as I pick up the phone it tries to connect 2g/4g. The log are saying theres no connection, so it appears that wifi its going to sleep and not waking up so android is trying to connect 2g/4g
Really starting to be a pain
I have frozen the bloat, and I think the problem is getting worse.
Toggle airplane mode is a quick workaround to get wifi to wake up
Sent from my LG-P999 using XDA App
Same thing happened to me, I did 2 factory resets, and it seems it has been fixed, don't really know what causes it.
Sent from my LG-P999 using XDA App
This may or may not be related, but...
It looks like I found a hacky fix for the dns/wifi/4g bug: install "Set DNS" from the market.
Now when I go into market, and display my downloaded apps, it jumps from wifi to 4g then back to wifi as it should, fast.
Whether or not it should even do go to 4g is debatable, all I can say is my 2 Galaxy Tabs had the same behavior.
If everyones connectivity issues are really due to the DNS settings getting wiped out, then this will work around the problem until I/we find the location of the actual bug.
Would you guys having this problem also post it here?
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Thanks.
I figure the more people that post there, the more the chances are of LG fixing it quickly.
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Updates...
I did a factory reset and installed JuiceDefender (I don't know which one worked) but it seems to be all fine now... will update if things become problematic again
I've been having this problem as well. I've always been able to fix it by toggling WiFi off and back on again. I downloaded SetDNS and when it happened again last night I tried that and it worked great.
Glad to see it's a software problem and not a hardware problem.
same problem here. hopefully it won't happen in cyanogen mod
boylan said:
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Click to expand...
Click to collapse
This fixed the problem, at least until the next time I reboot my phone
How do you use SetDNS? This software bug in G2X reboots my router (DGL-4500) sometimes.
Question bout SetDNS app
Does the phone have to be rooted to use the setdns app? I try to use it but it says "Cannot get root. App will not function."
While at work, I don't get very good signal, so I don't surf the web very often. But I've noticed, that when I leave the office, I'll have full bars of service (including the 3G icon) but my phone will act like I'm comlpetely offline.
I'm using the Slim ICS Rom and Air Kernel.
If it helps (and people ahve used the roms/kernel) the signal indicator is usually blue when I'm connected to the internet. When this happens the signical indicator is grey. But it's clear that I have signal, because there are two levels of grey and I'm able to make phone calls when this happens.
Sometimes, if i put it into Airplane mode (which takes forever btw) then turn Airplane mode off, I'm able to regain connection. But anything short of that (or rebooting) hasn't helped.
I've tried searching for a solution, but I might just be using the wrong search parameters. Anybody have any ideas?
Oh, i forgot this is an NS4G.
similar issue occasionally on the stock kernal.
airplane does not fix it on mine
fwiw
UPDATE: Here's a screen recording showing the issue.
NOTICE! You might see battery-saving apps running in the video, but I have factory-reset and un-rooted twice and run FULL STOCK no apps like that installed, and I still get this problem<<<
Youtube: http://youtu.be/MGPxlV2Q-0I
I've got a N5 from the play store right when it came out. I've noticed that randomly during the day if I'm using the internet via browser, apps, hangouts, etc the page / app will suddenly lose connectivity. Not just the app though, nothing on my phone can access internet. The status bar with show full bars, and 3G or H connectivity and activity, and when I pull down the quick settings the connection is white, not red. So I toggle airplane mode, but when I do so there is a long delay where nothing happens. Maybe 20 or 30 seconds before airplane mode finally kicks in. Then after disabling airplane mode, I can use the internet again for a while before I have to repeat. Sometimes I cannot get internet back whatever I do though, including reboots, airplane mode toggles, other toggles, searching for networks, network mode... etc.
Often toggling airplane mode will also allow apps to refresh for a second or two (I get a handful of instagram, whatsapp, Hangouts messages, etc) then all connectivity halts again, even though it's showing it's still connected.
Any thoughts what might cause this? I've flashed older radios, wiped and flashed several Roms including full stock not rooted, and I keep having this issue.
There's a chance it could be my carrier, but my wife's phone on the same carrier (but a store-bought N5) never has this issue...
Thanks for your input! Getting REALLY frustrated at this...
rooted? are you undervolting?
theamazingaustin said:
I've got a N5 from the play store right when it came out. I've noticed that randomly during the day if I'm using the internet via browser, apps, hangouts, etc the page / app will suddenly lose connectivity. Not just the app though, nothing on my phone can access internet. The status bar with show full bars, and 3G or H connectivity, and when I pull down the quick settings the connection is white, not red. So I toggle airplane mode, but when I do so there is a long delay where nothing happens. Maybe 20 or 30 seconds before airplane mode finally kicks in. Then after disabling airplane mode, I can use the internet again for a while before I have to repeat.
Any thoughts what might cause this? I've flashed older radios, wiped and flashed several Roms including full stock not rooted, and I keep having this issue.
There's a chance it could be my carrier, but my wife's phone on the same carrier (but a store-bought N5) never has this issue...
Thanks for your input!
Click to expand...
Click to collapse
What carrier? And have you been tethering? I'm seeing similar problems on T-Mobile USA with full-blast LTE while tethering.
simms22 said:
rooted? are you undervolting?
Click to expand...
Click to collapse
I have this problem when rooted and when full stock, no UC or OC, UV or OV.
I've tried Roms, kernels, radios, wipes, shakes, yelling, crying...
jondwillis said:
What carrier? And have you been tethering? I'm seeing similar problems on T-Mobile USA with full-blast LTE while tethering.
Click to expand...
Click to collapse
I'm in Canada and on Wind Mobile. No tethering though. :/
Updated OP with video & link. The issue is getting worse and I'm trying not to throw my N5 through a wall...
It seems like I have the same issue. When pulling down quick settings, does it show for you too only the upload arrow?
Sent from my Nexus 5 using xda app-developers app
kaspar737 said:
It seems like I have the same issue. When pulling down quick settings, does it show for you too only the upload arrow?
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
I have noticed that often - but not always - this is the case.
Do you have this issue often?
Does airplane mode take forever to turn off the cellular radio when this happens?
Thanks!
I have the issue maybe once a day. I have never tried airplane mode, but turning off cellular data from that stage takes a looooong time (atleast 20 sec).
Sent from my Nexus 5 using xda app-developers app
I've been having the same problem for some time now. Exact same description as OP. I'm on T-mobile using Cataclysm Rom, but I've gone through Cyanogenmod, AOKP, Stock and PA and still get the same thing. Was looking for Radios to see if that fixes the issue.
In addition to OP, I've noticed too that often I can't connect to any network, or mobile internet will never go from connected (red) to fully connected (white).
Also sometimes the signal shows red (not fully connected) but my internet is working fine....
And other times it can't find my network, and scanning shows no networks, then later, same location, 10 different networks show. Open sky, not inside.
I'm hoping thisnisnpart of the 4.4.2 bug dealing with dropping internet connection, but not sure...
I've tried radios, might try again. My next attempt will be a new Sim card / talk to carrier again about a misconfig. Then if no luck, I'll see about a replacement phone...
Phone is stock. No rooting or anything.
Randomly data just stops. Maps won't load traffic, browser won't load pages, facebook won't load updates...no data.
Requires a phone reboot, or switching to wifi and back to get it to start again.
Anyone have any tips on what the cause might be, or how to fix this?
thanks
From what I can gather it's a common error, I myself have data drop outs quite regular, but mine doesn't require a reboot.
mun-key said:
Phone is stock. No rooting or anything.
Randomly data just stops. Maps won't load traffic, browser won't load pages, facebook won't load updates...no data.
Requires a phone reboot, or switching to wifi and back to get it to start again.
Anyone have any tips on what the cause might be, or how to fix this?
thanks
Click to expand...
Click to collapse
I also have this issue. What I usually do is toggle airplane mode back & forth and it works for me. Its a known issue that's supposed to be fixed with the next update.
sent from my neXus 5
+1 on this issue. However it's been more noticeable in the last 10 days.
T mobile
Los Angeles area
Sent from my Nexus 5 using Tapatalk
So I just got the phone a few days ago and I've started to notice some strange happenings. Whenever I get notifications for my apps or messages they always come at the same time. Say I have a text message come in, it will then push facebook or something like that and show messages that I have from the messenger app. Is this normal behavior?
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
elpindian said:
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
Click to expand...
Click to collapse
Demonlinx said:
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
Click to expand...
Click to collapse
Try a data reset by dialing ##72786#
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
elpindian said:
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
Click to expand...
Click to collapse
Could be..... Kinda hard to troubleshoot. The only one I have a problem with is Tapatalk and XDA app. I think that one may be related
@Soooperstar it's weird, I think it has something to do with the phones deep sleep issues and Sammy has yet to figure out all the bugs. I love the build of this phone but can't stand the software. I'm ready to move on to a Nexus device when the next one releases.