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Network data stream instability: need logger app

Hi guys
I'm well known for being quite wordy. I'll try to keep it short with this one. Summary: my data stream is interrupted, apps don't get or lose connection.
Network situation:
Signal strength ok up to excellent (~75-90dBm). Technology usually UMTS/HSPA, problem also occurs on GPRS/EDGE though. Happens when stationary but equally when on the move.
Devices affected:
HTC DesireZ, Samsung Galaxy Note, Samsung Galaxy SII, Motorola Defy, HTC Desire HD. Occurred first when I was using the DesireZ but is still happening now on the Galaxy Note.
Issue/problem description:
Despite the steady and good connection to the network and of course an open data connection - we speak of Android - the actual data flow seems to be/get interrupted all the time.
When I hit a window of "data deadness" the browser doesn't load pages, online-apps refuse to work showing a spinning busy/wait indicator and eventually timing out, Maps doesn't load content, Tapatalk throws an error, in short: any online bound activity comes to a halt, despite the connection being "up".
Bad issue: when at some point the timing is really bad, GMail push gets interrupted. Worst issue: GTalk is unable to stay online. Basically whenever I load/bring to foreground GTalk, it has to reconnect. It also loses connection though when in foreground. Wake up the device, GTalk greys out the contact list and first has to reconnect. This can happen after 5 minutes, but also several times within a minute. There is no indication of any interruption or error, data just doesn't flow.
I discussed the issue several times with my providers network engineers, they are unable to help at this point. They observed my device and are happy to report that wherever I was, I had good signal and am usually connected to their HSPA network. No anomalies. The engineer yesterday said they rebooted all antennas around where I am the most, they all rebooted and came back up without any error, so their network seems to be fine, from his perspective. Since it does not only happen to me, but to several friends and relatives, and on several devices, at very different locations (one friend lives 150km away) it must be something they changed in the network. The outages don't happen when connected via WIFI, Talk is rock-solid then, they also don't happen when using another operator. One friend even tested with a pre-pay card from another operator in another country: stable connection, all the time.
So what I'm looking for is some kind of a possibility to collect logs, network data, anything to somehow try to pin down the issue and solve it. It's not like the operator is unwilling to help, he said he is just running out of options. And since it works brilliantly via WIFI, on other operators and did work for years on my operator until last August/September-ish, it must somehow be solvable. It's not the services, it's the network.
Anyone any options or ideas? Maybe an insider which has an idea what it could be?
#Tapatalk #Galaxy Note

I have the same problem
Sent from my GT-S5670 using xda premium

Bump
Does anyone know of a possibility to steadily log network connectivity, data streams/flow, network stability or interruptions? It is turning me crazy and I don't know how to help my network provider help me. Duh...

The signal strength indicator will usually change colors when a internet connection is lost or being established. I believe the default colors are green for connected or grey for disconnected. On Motoblur its blue for connected and white for disconnected so the colors may very.
When it drops is the indicator changing colors or is data just dropping?

...not on Samsung-ROM's. The ability is not implemented in Samsung-ROM's.
I was running Cyanogenmod on a DesireZ, where the indicator is implemented. I also suffered the same problem on the DesireZ. The indicator never changed.
As described above, the data connection to the network is up constantly, indicated by a never-changing G, E, 3G or H+ indicator. Signal levels are good or excellent. There is no feedback by the system or obvious indication that the connection is interrupted. I do notice it only by (online) apps suffering a time-out situation, usually only when actually in use and in front. As for example:
- (mentioned) Talk having to re-sign in when being brought to front all couple minutes.
- (mentioned) GMail losing server-connection and push-capability.
- (mentioned) When trying to browse a page in the browser.
- When pulling up a train table on the public transport app.
- When buying a "mobile-ticket" in the same app, often while verifying my CCard details.
- (mentioned) When browsing various forums with Tapatalk.
- Trying to load videos in YouTube app.
Uuuhm... running out of examples

Data drops since new update

My Verizon Galaxy S3 has been dropping its data connection since the update a few days ago. Sometimes it's been an hour or more before it's restored, other times it drops to 3G briefly before returning to 4G. I'm also noticing reduced battery life, which is almost certainly caused by the data problem.
The internet is abuzz with others reporting the same problems and tech support tells me that they're aware of the issue and are waiting for Samsung to put out a fix.

I seemed to have the same problems as you described and doing a sim card pull then battery pull and put back in and the phone will reboot. Then wait 5-10 min and put back in the sim card and then reset phone. When phone reboots change to cdma/lte in the network settings and reboot again.
Data seems to work about as good as previous update. And best part is you don't have to factory reset. I am going to take a wild guess that the lte authentication is having problems with the update and resetting the sim card on the network clears things up. Try this and report back if it works or not.
Almost forgot the new caller id app may have something to do with these data freezes as well. What you do is go into settings, application manager, scroll over to all category and head down to caller name id and click on it. Then clear data, disable and finally hit force stop. You might want to reboot after this but it should stop it from running. It's a pos rip off and you can get a free app that does the same.
**After a couple days testing it appears that this caller id app is the main source of problems. I have ran global and cdma/lte settings and data gets locked up constantly when this app is left to run. If you can't get on 4g at all since update you need to do the following first and foremost. Settings, more settings, mobile networks, access point names and make sure lte-verizon internet is check. I have seen this setting uncheck itself so double check it please.**

Tried and it did nothing for me. 5 minutes after following your directions, my phone dropped data again.
Thanks though.

I'm in the middle of a chat with a Samsung rep and they're system doesn't even show this update being released....lol.

Do settings, about phone, status under signal strength what does that read?

-106 dBm 32 asu
I do have a 4G connection right now.

That is a pretty low signal for 4g lte. I am gonna assume that you had drops prior to this software update but they where a lot more rare?

No, never.
Sent from my SCH-I535 using Tapatalk 2

Is it best not to accept this update at this time?
Sent from my SCH-I535 using xda premium

Now I'm at -94dBm.
Sent from my SCH-I535 using Tapatalk 2

Well there really is only one other thing to do an it's a factory reset. Odds are it won't help since others have tried it and it did nothing for them. Otherwise we get the fun process of waiting multiple months for a fix.

Just wanted to give a heads up. I originally thought you could uninstall the new caller id bloatware but it appears it only uninstalls the icon from the drawer so you still have to go into application manager and disable it because it turns itself back on after uninstalling.
**After a couple days testing it appears that this caller id app is the main source of problems. I have ran global and cdma/lte settings and data gets locked up constantly when this app is left to run. If you can't get on 4g at all since update you need to do the following first and foremost. Settings, more settings, mobile networks, access point names and make sure lte-verizon internet is check. I have seen this setting uncheck itself so double check it please.**

Chadashcroft22 said:
Just wanted to give a heads up. I originally thought you could uninstall the new caller id bloatware but it appears it only uninstalls the icon from the drawer so you still have to go into application manager and disable it because it turns itself back on after uninstalling.
**After a couple days testing it appears that this caller id app is the main source of problems. I have ran global and cdma/lte settings and data gets locked up constantly when this app is left to run. If you can't get on 4g at all since update you need to do the following first and foremost. Settings, more settings, mobile networks, access point names and make sure lte-verizon internet is check. I have seen this setting uncheck itself so double check it please.**
Click to expand...
Click to collapse
Trying it now. Thanks again for the info.

Chadashcroft22 said:
That is a pretty low signal for 4g lte. I am gonna assume that you had drops prior to this software update but they where a lot more rare?
Click to expand...
Click to collapse
Still on the older version. The LTE signal is marginal where I am. I routinely get between -106 and -112 with 2 bars, and I never lose my 4G signal and the download almost always tests at 8Mbps or greater. At work, I have all but one bar, and my signal is 88.
A signal of -106 does not mean that the phone will lose the 4G signal. I rarely drop until I get to around -118. Though I'm sure that these phones could have a stronger signal than they do, they seem to hold on to a signal pretty well.

I haven't lost my data since disabling the caller ID app.

jmz768 said:
I haven't lost my data since disabling the caller ID app.
Click to expand...
Click to collapse
Yeah it's the same for me. When I realized that turning on wifi that 4g lte would stay on I knew this app was tied into the radio. And being made by verizon I had a funny feeling this would be of the lowest quality.

[Q] [BoneStock v3.3] Strange data reception issue

Sorry if this has been mentioned before. I did extensive searching without finding anything before posting.
I have been having some very strange data connection issues with my Verizon S3 running BoneStock v3.3 (awesome rom BTW, much thanks to andybones and all contributers) over the past few days. Starting a few days back, my signal strength and transfer rates while at work were much lower than normal. While investigating this, I found myself exploring the settings menus (About Phone > Status and More settings > Mobile Networks) to investigate the signal strength more often than normal (and I believe it had been the first time I had ever been to the "Mobile Networks" view).
This morning, I noticed that I had a 3g connection only at my house (this is unusual as I normally have a very strong 4g connection at home and a pretty decent one at work). Toggling in and out of airplane mode, or rebooting the phone would result in a 4g connection for about 1-2 minutes or so before it would again drop back to 3g. Using the Speedtest app, I would get about 0.5Mbps or so down, and the upstream test would not even finish before showing "Network Communication Issues" and dropping back to 3g. Additionally, my phone has been running really hot and the battery has been draining much faster than usual. Meanwhile, I had ruled out a regional network issue by testing my wife's iPhone 5, which was maintaining a solid 4g connection while mine was dropping.
While Googling for this issue, I ran across lots of articles/discussions referencing the bad OTA update Verizon sent out back in June. It struck me how perfectly the typical list of symptoms for that update matched what I was seeing. However I couldn't see why my phone would be having such similar issues, as I never received that OTA update before flashing BoneStock, and have had weeks on BoneStock with no problems at all.
Just for kicks, I switched the "More settings > Mobile Networks > Network Mode" to "Global", then switched it back to "CDMA/LTE/EVDO", then rebooted the device, and this has apparently fixed my issue!
To be absolutely clear... the current setting for "Network Mode" was already set to "CDMA/LTE/EVDO" when I checked the setting. I merely switched it, then switched it back. That was 2 hours ago, and my connection has been solid as a rock since then and the phone temperature and battery life has gone back to normal.
Doing more research, I saw that apparently the bad Verizon OTA update configured "Network Mode" to "Global" by default, and that many had fixed their connection issues by switching this to "CDMA/LTE/EVDO". Sounds very similar to my problem, except my UI was not showing that it was currently set to Global.
So, hooray that it's working, but I'm not sure what I did or how it was broken in the first place. My working theory is that the phone's Network Mode was actually set to Global somehow through some other mechanism but the UI was not displaying the setting properly, and by switching it and switching it back I overwrote that setting.
Does this ring a bell for anyone? I'd love to figure out what exactly happened, and hopefully prevent someone else from going through the hair pulling that I went through. Thanks in advance!

[Q] Constantly loosing connection

Almost since I got my nexus 5 last year it has been loosing its connection about two times per day. It does this in three different ways.
1. total loss. The little outline of a triangle appears and a notification that I have lost my connection. Clicking the notification opens the manual selection of networks. I select the network and all is fine.
2. full connection with an exclamation mark. solves it self by waiting for a while.
3. full connection with H/3G but when trying to access the internet there is no connection. This one is really weird. The solution here is top open the quick settings, select flight mode, which greys out the connectivity triangle but keeps the H or 3G part white on top of the greyed out triangle that has a slash over it. About a minute later the H or 3G disappears and I can turn off aeroplane mode. This either restores the connection or jumps to problem one.
First I thought its a hardware problem, but since I don't want to part with my phone I never sent it back to google for fixing.
When android 5.1 was released I installed that manually and surprisingly did not have any problems at all after this. But then I went abroad and using the same sim connected to a local network in the country I went to. It took 4 tries to join one of those networks. When I then came home this problem started again.
My thought is that there is some setting that should be there that stayed from my trip. I have tried clearing all caches from the storage in settings and the dalvik cache. No difference. I'm not to keen on re-installing my phone again. So my question is, has this happened to anyone else? Did you solve it? Is there something I can do to remove all previous settings for the network to make it work again? Other suggestions?

This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.

I constantly lose connection at my house going from E to H+ to LTE throughout the day
Sent from my Nexus 5 using XDA Free mobile app

kieran_bondflashy said:
This happens to me, at least 4 times a day for me, it has only been doing it since I installed 5.1 on my nexus 5, which was a brand new one from Google since I smashed my screen and they just gave me a new one, I'm in the UK btw, not sure where you are but it does take forever to connect to mobile network when I turn wifi off too.
Click to expand...
Click to collapse
I'm in Spain.
For me it happened before 5.1 as well. But 5.1 fixed it temporarily, until I travelled with my phone. Have you had to switch to another network with that phone?
For some reason when manually looking for a network it seems to be running on a timeout function because it takes me 60 seconds to get the list, always. This feels like a very antique solution, they should just populate the list as a network is found like wifi does it.

[6039s] Google Play (I think) wakelock issue

I can't figure this out to save my life. 6039s Android 6. No root. No special mods. Nothing. Bone stock.
In the middle of the day today I suddenly started getting a horrendous wakelock. I thought it was a Google Play issue but it turned out that it's some kind of mobile data issue.
My LTE connection isn't working right. It's slow for some apps and non existent for others.
For instance my sports score app loads at 2G speeds. My web browser seems to work okay. But my t mobile tuesday's app gives me a big warning that I'm not connected to the internet at all. And the Google Play app gives me all kinds of warning that I need to have background data enabled to use Play, but background data IS enabled.
Making matters worse, when this issue is happening my phone enters a miserable and unstoppable wake lock that drains the battery so fast it hard to even charge it. And it saps up the system resources to heavily that the phone slows down to a crawl and can't be used for anything else. Not to mention the phone gets insanely hot from the excess processing. Could a tower issue that's causing a connection problem cause such a wakelock?
I tried doing a reset of the radio connections in settings, but I don't think it actually did anything because all my settings and connections were still there. Still had my wifi password, BT connections, etc.
I tried wiping cache in recovery but it didn't work. Says it did it. But on reboot I didn't get the "app 1 of 82 is updating". So I don't think it actually did that either.
I cannot figure this out to save my life.
I thought maybe it was a tower issue. But my wife has the exact same phone and it's working fine. I called T Mobile and they said they are having a tower problem near my house, but still...wife's phone is fine. And I've seen this problem now in 3 different locations across about a 5-6 mile range. So I have to have been on more than 1 tower in that time.
When I turn on wifi and have a wifi connection the problem goes away entirely. That's telling me that the problem is the system getting upset that it doesn't have a solid internet connection. Changing the connection to 3G or 2G does not solve the issue.
The problem lasted the whole second half of yesterday, was fine overnight while I left wifi on, was fine on day 2 when I was back to 4G networks, and then suddenly is back again.
Anyone got any ideas or suggestions?
Is there some server android is trying to stay in constant contact with that I can block the connection to? Perhaps limit background data to something? I can't figure out what.

This update was irrelevant. Turned out to be a red herring. Still having the problem.

Nevermind this update. STill having the problem

I give up. I'm about to throw the phone against a wall to smash it. The system has become totally loused up. Whenever it goes into these goofy wakelock states the system is so overtaxed that everything takes forever to process. Nothing solves it.
And its' getting worse. Now I have oddly limited connectivity.
T Mobile's tech support was useless. They had me thinking it was a tower issue. That was 3 days ago. Now suddenly they have no records of a tower issue in my area over the last week.
I can make voice calls. But I cant' send text messages. I can use my web browser to search the internet, but not SOME apps that need data like a weather app or Google Play. Other apps work fine to pull data.
Yet it says I have an LTE connection the whole time.
This is the single weirdest issue I've ever seen on Android.
What in the hell could have just jumped in out of nowhere and started causing these issues?