Hi guys
I'm well known for being quite wordy. I'll try to keep it short with this one. Summary: my data stream is interrupted, apps don't get or lose connection.
Network situation:
Signal strength ok up to excellent (~75-90dBm). Technology usually UMTS/HSPA, problem also occurs on GPRS/EDGE though. Happens when stationary but equally when on the move.
Devices affected:
HTC DesireZ, Samsung Galaxy Note, Samsung Galaxy SII, Motorola Defy, HTC Desire HD. Occurred first when I was using the DesireZ but is still happening now on the Galaxy Note.
Issue/problem description:
Despite the steady and good connection to the network and of course an open data connection - we speak of Android - the actual data flow seems to be/get interrupted all the time.
When I hit a window of "data deadness" the browser doesn't load pages, online-apps refuse to work showing a spinning busy/wait indicator and eventually timing out, Maps doesn't load content, Tapatalk throws an error, in short: any online bound activity comes to a halt, despite the connection being "up".
Bad issue: when at some point the timing is really bad, GMail push gets interrupted. Worst issue: GTalk is unable to stay online. Basically whenever I load/bring to foreground GTalk, it has to reconnect. It also loses connection though when in foreground. Wake up the device, GTalk greys out the contact list and first has to reconnect. This can happen after 5 minutes, but also several times within a minute. There is no indication of any interruption or error, data just doesn't flow.
I discussed the issue several times with my providers network engineers, they are unable to help at this point. They observed my device and are happy to report that wherever I was, I had good signal and am usually connected to their HSPA network. No anomalies. The engineer yesterday said they rebooted all antennas around where I am the most, they all rebooted and came back up without any error, so their network seems to be fine, from his perspective. Since it does not only happen to me, but to several friends and relatives, and on several devices, at very different locations (one friend lives 150km away) it must be something they changed in the network. The outages don't happen when connected via WIFI, Talk is rock-solid then, they also don't happen when using another operator. One friend even tested with a pre-pay card from another operator in another country: stable connection, all the time.
So what I'm looking for is some kind of a possibility to collect logs, network data, anything to somehow try to pin down the issue and solve it. It's not like the operator is unwilling to help, he said he is just running out of options. And since it works brilliantly via WIFI, on other operators and did work for years on my operator until last August/September-ish, it must somehow be solvable. It's not the services, it's the network.
Anyone any options or ideas? Maybe an insider which has an idea what it could be?
#Tapatalk #Galaxy Note
I have the same problem
Sent from my GT-S5670 using xda premium
Bump
Does anyone know of a possibility to steadily log network connectivity, data streams/flow, network stability or interruptions? It is turning me crazy and I don't know how to help my network provider help me. Duh...
The signal strength indicator will usually change colors when a internet connection is lost or being established. I believe the default colors are green for connected or grey for disconnected. On Motoblur its blue for connected and white for disconnected so the colors may very.
When it drops is the indicator changing colors or is data just dropping?
...not on Samsung-ROM's. The ability is not implemented in Samsung-ROM's.
I was running Cyanogenmod on a DesireZ, where the indicator is implemented. I also suffered the same problem on the DesireZ. The indicator never changed.
As described above, the data connection to the network is up constantly, indicated by a never-changing G, E, 3G or H+ indicator. Signal levels are good or excellent. There is no feedback by the system or obvious indication that the connection is interrupted. I do notice it only by (online) apps suffering a time-out situation, usually only when actually in use and in front. As for example:
- (mentioned) Talk having to re-sign in when being brought to front all couple minutes.
- (mentioned) GMail losing server-connection and push-capability.
- (mentioned) When trying to browse a page in the browser.
- When pulling up a train table on the public transport app.
- When buying a "mobile-ticket" in the same app, often while verifying my CCard details.
- (mentioned) When browsing various forums with Tapatalk.
- Trying to load videos in YouTube app.
Uuuhm... running out of examples
Related
Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.
I had a similar problem a few days after I got my Thunderbolt. I was still on stock yet. I ended up going to the Verizon store and they did a hard reset to fix it. It sucked because I lost all my data but since it was new I didn't have much on it. If you back up everything with Titanium Backup it shouldn't be too bad tho, factory reset is under "SD card and storage" in the settings menu.
Sent from my ADR6400L using XDA Premium App
There have been many problems with the TB and data/network problems as of late. I believe it to be because of this new 4G rollout that is coming Thursday, plus the fact we will be seeing an OTA quite soon they are propbably preparing the network for that, thus giving all of us all these weird problems that we have been having.
(everything above is just rumor and based on my 100% factual opinions )
daniel178 said:
Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.
Click to expand...
Click to collapse
You are describing the same problem I'm having and I also live in NYC. But, I have no problems getting data when I force the phone into 3G mode only.
I notice the data connection problem even though the 4G symbol is up when I don't have cell reception for a while...like being underground while on the subway.
Turning the phone off and on or rebooting seems to fix the issue. I'm thinking the phone has handoff issues with whatever tower is near by.
Anywho, I did the "data fix" by changing the EVDO setting from eHRPD to Rev. A. I dunno if that'll do anything.
Hello,
Why is this happening:
I'm using xoom 3g with hsdpa -connection. If I ping my xoom's ip from outside (or another address from the console) to maintain hsdpa -connection, the browser does not work as it should.
Sites do not load completely; the browser 'loading bar' stops in the middle and nothing happens. About only 1 image is loaded from the sites then nothing. But the ping keeps getting responses. I'm a bit confused why this is happening
- Andy
Ever heard of a DOS attack? It's where multiple clients ping a host on the internet so that there's so much traffic going to the host that it can't operate properly. Now, most hosts on the internet have a decent connection meaning it takes a lot to bring them down. You're on a 3G connection... which are flakey at the best of times, nevermind if someone's constantly jamming icmp packets down it.
Of course, I could be wrong, but your symptoms definitely sound like that's what's happening.
Why do you have a constant ping going anyway?
Thnx for your quick response!
The host that I'm pinging from the xoom is google.fi and when I'm pinging xoom, it's from my own server that is not under dos attack. I know that 3G connection can be a poor one but that's not the case imo. At least my ping response times are 20-40ms.
I did a fast testing with the new firefox5 and this effect does not happen with it. I have to do some more fiddling with firefox.
The reason why I'm pinging constantly is to maintain HSDPA -connection and prevent xoom from roaming when I'm actually using the device like browsing the web and using gtalk. The roaming happens way too quickly (xoom drops to 3g from hsdpa)
- Andy
wisekki said:
The reason why I'm pinging constantly is to maintain HSDPA -connection and prevent xoom from roaming when I'm actually using the device like browsing the web and using gtalk. The roaming happens way too quickly (xoom drops to 3g from hsdpa)
- Andy
Click to expand...
Click to collapse
Does that actually work? I see no reason why it should.
ed. I can't even reproduce what you're seeing. It may be that we're on different carriers, but my device isn't responding to pings from the world while on mobile data.
It's normal for HS*PA to fall back on 3G sometimes when it can't actually maintain a HS*PA connection.
ydaraishy said:
Does that actually work? I see no reason why it should.
ed. I can't even reproduce what you're seeing. It may be that we're on different carriers, but my device isn't responding to pings from the world while on mobile data.
It's normal for HS*PA to fall back on 3G sometimes when it can't actually maintain a HS*PA connection.
Click to expand...
Click to collapse
Yeah I thought the whole point of it falling back to 3G was because the wasn't capable of holding an HSPDA connection? Certainly if I'm travelling I get a mixture of 3G and H... and sometimes still GPRS (*shakes fist at Orange*).
ydaraishy said:
Does that actually work? I see no reason why it should.
ed. I can't even reproduce what you're seeing. It may be that we're on different carriers, but my device isn't responding to pings from the world while on mobile data.
It's normal for HS*PA to fall back on 3G sometimes when it can't actually maintain a HS*PA connection.
Click to expand...
Click to collapse
Yes it works with my provider anyway.. On the status bar when roaming/doing nothing xoom says that my connection is '3G.' When I start to ping it (or from it) the connection changes to HSDPA; logo changes to 'H' and it prevents it from falling back to 3G. Everything works much faster when the roaming doesn't happen and for some reason even the conn dies sometimes (no internet connection) when it keeps changing it back and worth.
Didn't have too much time to test it with firefox5, but it seems that this doesn't happen with it.. but firefox itselfs crashes a bit too often Maybe this whole "thing" is fixed in honeycomb 3.1.
- Andy
Hi,
As per the title, I have noticed a couple of strange issues lately. I recently reset my phone and restored the settings (factory reset, Asia spec phone, not mods/hacks).
I have noticed that in my address book I have triple entries for people, some Windows Live entries with the last few letters of the surname chopped off.
Also I have noticed the built-in facebook app is frankly ****, takes ages to update or simply times out.
The browser does the same thing (over wifi) so not sure if it's my connection.
Second issue is the compass/GPS. I have a compass app which now seems to go nuts, it's calibrated but refuses to stay still and I suspect a minor drop may have jarred/damaged something (the phone was thankfully in it's cover so no external damage).
Cheers,
Fz
Those are a lot of things, at least I can comment on the network part:
I own both a Nokia Lumia and a Samsung Omnia W for development purposes. The Nokia always works fine, but the Samsung had a lot of problems connecting over Wifi. It didn't like the Apple Time Capsule, Belkin nor Engenius (the latter being a business grade access point). Symptoms where like yours: Timeouts on connection which could only be resolved temporary by removing the Wifi connection completely and re-adding (by re-typing the WPA2 key).
I was about to give up on this, until in our building a Wifi repeater was added to extend the wifi signal. From then on, the Samsung did connect completely stable. This is strange, because I was nearly always within a few feet from the original access point so a weak signal wasn't the issue here.
I don't know if you can use this info, at least you can try the remove-add of your Wifi network and see if that also solves your issue, albeit temporarily.
So the 2.20 OTA update released claims that it provides 3G/4G connectivity fixes... Does anyone know if this solves the occasional loss of connectivity (mobile network says "disconnected," "disconnected due to the network being unavailable," or "turning on" endlessly) requiring airplane mode toggle problem?
I discovered within the first few weeks of owning the phone (including 2 swaps which all did the same thing) that any time I leave a major area with good coverage my phone consistently does not work (texts do not send, phone calls cannot be placed or received, mobile network says disconnected or turning on), even though sometimes I may have 1-3 bars and the 4G symbol. Airplane mode only sometimes fixes the problem, and then it may or may not happen again within a few minutes if I am in the same area.
It's driving me crazy and I don't want to send it in and receive a refurbished phone... For all I know I could get one of the same early release devices that has the exact same problem.
I was at a friend's house on a nearby island this past weekend and the phone simply would not work. Nothing. I had 2-3 bars and "4G" THE WHOLE TIME. Upon leaving the island and returning home it is now working.
i never had a connection drop after updating to this rom.its awesome and battery life is insane.
I can't figure this out to save my life. 6039s Android 6. No root. No special mods. Nothing. Bone stock.
In the middle of the day today I suddenly started getting a horrendous wakelock. I thought it was a Google Play issue but it turned out that it's some kind of mobile data issue.
My LTE connection isn't working right. It's slow for some apps and non existent for others.
For instance my sports score app loads at 2G speeds. My web browser seems to work okay. But my t mobile tuesday's app gives me a big warning that I'm not connected to the internet at all. And the Google Play app gives me all kinds of warning that I need to have background data enabled to use Play, but background data IS enabled.
Making matters worse, when this issue is happening my phone enters a miserable and unstoppable wake lock that drains the battery so fast it hard to even charge it. And it saps up the system resources to heavily that the phone slows down to a crawl and can't be used for anything else. Not to mention the phone gets insanely hot from the excess processing. Could a tower issue that's causing a connection problem cause such a wakelock?
I tried doing a reset of the radio connections in settings, but I don't think it actually did anything because all my settings and connections were still there. Still had my wifi password, BT connections, etc.
I tried wiping cache in recovery but it didn't work. Says it did it. But on reboot I didn't get the "app 1 of 82 is updating". So I don't think it actually did that either.
I cannot figure this out to save my life.
I thought maybe it was a tower issue. But my wife has the exact same phone and it's working fine. I called T Mobile and they said they are having a tower problem near my house, but still...wife's phone is fine. And I've seen this problem now in 3 different locations across about a 5-6 mile range. So I have to have been on more than 1 tower in that time.
When I turn on wifi and have a wifi connection the problem goes away entirely. That's telling me that the problem is the system getting upset that it doesn't have a solid internet connection. Changing the connection to 3G or 2G does not solve the issue.
The problem lasted the whole second half of yesterday, was fine overnight while I left wifi on, was fine on day 2 when I was back to 4G networks, and then suddenly is back again.
Anyone got any ideas or suggestions?
Is there some server android is trying to stay in constant contact with that I can block the connection to? Perhaps limit background data to something? I can't figure out what.
This update was irrelevant. Turned out to be a red herring. Still having the problem.
Nevermind this update. STill having the problem
I give up. I'm about to throw the phone against a wall to smash it. The system has become totally loused up. Whenever it goes into these goofy wakelock states the system is so overtaxed that everything takes forever to process. Nothing solves it.
And its' getting worse. Now I have oddly limited connectivity.
T Mobile's tech support was useless. They had me thinking it was a tower issue. That was 3 days ago. Now suddenly they have no records of a tower issue in my area over the last week.
I can make voice calls. But I cant' send text messages. I can use my web browser to search the internet, but not SOME apps that need data like a weather app or Google Play. Other apps work fine to pull data.
Yet it says I have an LTE connection the whole time.
This is the single weirdest issue I've ever seen on Android.
What in the hell could have just jumped in out of nowhere and started causing these issues?