So the 2.20 OTA update released claims that it provides 3G/4G connectivity fixes... Does anyone know if this solves the occasional loss of connectivity (mobile network says "disconnected," "disconnected due to the network being unavailable," or "turning on" endlessly) requiring airplane mode toggle problem?
I discovered within the first few weeks of owning the phone (including 2 swaps which all did the same thing) that any time I leave a major area with good coverage my phone consistently does not work (texts do not send, phone calls cannot be placed or received, mobile network says disconnected or turning on), even though sometimes I may have 1-3 bars and the 4G symbol. Airplane mode only sometimes fixes the problem, and then it may or may not happen again within a few minutes if I am in the same area.
It's driving me crazy and I don't want to send it in and receive a refurbished phone... For all I know I could get one of the same early release devices that has the exact same problem.
I was at a friend's house on a nearby island this past weekend and the phone simply would not work. Nothing. I had 2-3 bars and "4G" THE WHOLE TIME. Upon leaving the island and returning home it is now working.
i never had a connection drop after updating to this rom.its awesome and battery life is insane.
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Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.
I had a similar problem a few days after I got my Thunderbolt. I was still on stock yet. I ended up going to the Verizon store and they did a hard reset to fix it. It sucked because I lost all my data but since it was new I didn't have much on it. If you back up everything with Titanium Backup it shouldn't be too bad tho, factory reset is under "SD card and storage" in the settings menu.
Sent from my ADR6400L using XDA Premium App
There have been many problems with the TB and data/network problems as of late. I believe it to be because of this new 4G rollout that is coming Thursday, plus the fact we will be seeing an OTA quite soon they are propbably preparing the network for that, thus giving all of us all these weird problems that we have been having.
(everything above is just rumor and based on my 100% factual opinions )
daniel178 said:
Hello all,
Lately (meaning, the last couple of days -- perhaps 3 or 4), my phone has been unable to get a Verizon data network connection for a certain amount of time (4G or 3G). WiFi works fine. However, anything else doesn't work, say, for a few minutes, or a hour or so. Sometimes, a reboot will fix the problem, but sometimes it won't.
The odd thing is, the "4G-LTE" icon is displayed and shows activity (up and down arrows blinking), yet I can't browse the web, update the weather, update Facebook, check email, etc., etc.
Does anyone have any ideas? Running BAMF 1.3.2. I am in the middle of NYC (plenty of 4G service). Yes, Mobile Network is enabled in the Settings. Tried a battery pull as described above AND a SIM card pull. Still no fix.
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You are describing the same problem I'm having and I also live in NYC. But, I have no problems getting data when I force the phone into 3G mode only.
I notice the data connection problem even though the 4G symbol is up when I don't have cell reception for a while...like being underground while on the subway.
Turning the phone off and on or rebooting seems to fix the issue. I'm thinking the phone has handoff issues with whatever tower is near by.
Anywho, I did the "data fix" by changing the EVDO setting from eHRPD to Rev. A. I dunno if that'll do anything.
Hi guys
I'm well known for being quite wordy. I'll try to keep it short with this one. Summary: my data stream is interrupted, apps don't get or lose connection.
Network situation:
Signal strength ok up to excellent (~75-90dBm). Technology usually UMTS/HSPA, problem also occurs on GPRS/EDGE though. Happens when stationary but equally when on the move.
Devices affected:
HTC DesireZ, Samsung Galaxy Note, Samsung Galaxy SII, Motorola Defy, HTC Desire HD. Occurred first when I was using the DesireZ but is still happening now on the Galaxy Note.
Issue/problem description:
Despite the steady and good connection to the network and of course an open data connection - we speak of Android - the actual data flow seems to be/get interrupted all the time.
When I hit a window of "data deadness" the browser doesn't load pages, online-apps refuse to work showing a spinning busy/wait indicator and eventually timing out, Maps doesn't load content, Tapatalk throws an error, in short: any online bound activity comes to a halt, despite the connection being "up".
Bad issue: when at some point the timing is really bad, GMail push gets interrupted. Worst issue: GTalk is unable to stay online. Basically whenever I load/bring to foreground GTalk, it has to reconnect. It also loses connection though when in foreground. Wake up the device, GTalk greys out the contact list and first has to reconnect. This can happen after 5 minutes, but also several times within a minute. There is no indication of any interruption or error, data just doesn't flow.
I discussed the issue several times with my providers network engineers, they are unable to help at this point. They observed my device and are happy to report that wherever I was, I had good signal and am usually connected to their HSPA network. No anomalies. The engineer yesterday said they rebooted all antennas around where I am the most, they all rebooted and came back up without any error, so their network seems to be fine, from his perspective. Since it does not only happen to me, but to several friends and relatives, and on several devices, at very different locations (one friend lives 150km away) it must be something they changed in the network. The outages don't happen when connected via WIFI, Talk is rock-solid then, they also don't happen when using another operator. One friend even tested with a pre-pay card from another operator in another country: stable connection, all the time.
So what I'm looking for is some kind of a possibility to collect logs, network data, anything to somehow try to pin down the issue and solve it. It's not like the operator is unwilling to help, he said he is just running out of options. And since it works brilliantly via WIFI, on other operators and did work for years on my operator until last August/September-ish, it must somehow be solvable. It's not the services, it's the network.
Anyone any options or ideas? Maybe an insider which has an idea what it could be?
#Tapatalk #Galaxy Note
I have the same problem
Sent from my GT-S5670 using xda premium
Bump
Does anyone know of a possibility to steadily log network connectivity, data streams/flow, network stability or interruptions? It is turning me crazy and I don't know how to help my network provider help me. Duh...
The signal strength indicator will usually change colors when a internet connection is lost or being established. I believe the default colors are green for connected or grey for disconnected. On Motoblur its blue for connected and white for disconnected so the colors may very.
When it drops is the indicator changing colors or is data just dropping?
...not on Samsung-ROM's. The ability is not implemented in Samsung-ROM's.
I was running Cyanogenmod on a DesireZ, where the indicator is implemented. I also suffered the same problem on the DesireZ. The indicator never changed.
As described above, the data connection to the network is up constantly, indicated by a never-changing G, E, 3G or H+ indicator. Signal levels are good or excellent. There is no feedback by the system or obvious indication that the connection is interrupted. I do notice it only by (online) apps suffering a time-out situation, usually only when actually in use and in front. As for example:
- (mentioned) Talk having to re-sign in when being brought to front all couple minutes.
- (mentioned) GMail losing server-connection and push-capability.
- (mentioned) When trying to browse a page in the browser.
- When pulling up a train table on the public transport app.
- When buying a "mobile-ticket" in the same app, often while verifying my CCard details.
- (mentioned) When browsing various forums with Tapatalk.
- Trying to load videos in YouTube app.
Uuuhm... running out of examples
Sorry if this has been mentioned before. I did extensive searching without finding anything before posting.
I have been having some very strange data connection issues with my Verizon S3 running BoneStock v3.3 (awesome rom BTW, much thanks to andybones and all contributers) over the past few days. Starting a few days back, my signal strength and transfer rates while at work were much lower than normal. While investigating this, I found myself exploring the settings menus (About Phone > Status and More settings > Mobile Networks) to investigate the signal strength more often than normal (and I believe it had been the first time I had ever been to the "Mobile Networks" view).
This morning, I noticed that I had a 3g connection only at my house (this is unusual as I normally have a very strong 4g connection at home and a pretty decent one at work). Toggling in and out of airplane mode, or rebooting the phone would result in a 4g connection for about 1-2 minutes or so before it would again drop back to 3g. Using the Speedtest app, I would get about 0.5Mbps or so down, and the upstream test would not even finish before showing "Network Communication Issues" and dropping back to 3g. Additionally, my phone has been running really hot and the battery has been draining much faster than usual. Meanwhile, I had ruled out a regional network issue by testing my wife's iPhone 5, which was maintaining a solid 4g connection while mine was dropping.
While Googling for this issue, I ran across lots of articles/discussions referencing the bad OTA update Verizon sent out back in June. It struck me how perfectly the typical list of symptoms for that update matched what I was seeing. However I couldn't see why my phone would be having such similar issues, as I never received that OTA update before flashing BoneStock, and have had weeks on BoneStock with no problems at all.
Just for kicks, I switched the "More settings > Mobile Networks > Network Mode" to "Global", then switched it back to "CDMA/LTE/EVDO", then rebooted the device, and this has apparently fixed my issue!
To be absolutely clear... the current setting for "Network Mode" was already set to "CDMA/LTE/EVDO" when I checked the setting. I merely switched it, then switched it back. That was 2 hours ago, and my connection has been solid as a rock since then and the phone temperature and battery life has gone back to normal.
Doing more research, I saw that apparently the bad Verizon OTA update configured "Network Mode" to "Global" by default, and that many had fixed their connection issues by switching this to "CDMA/LTE/EVDO". Sounds very similar to my problem, except my UI was not showing that it was currently set to Global.
So, hooray that it's working, but I'm not sure what I did or how it was broken in the first place. My working theory is that the phone's Network Mode was actually set to Global somehow through some other mechanism but the UI was not displaying the setting properly, and by switching it and switching it back I overwrote that setting.
Does this ring a bell for anyone? I'd love to figure out what exactly happened, and hopefully prevent someone else from going through the hair pulling that I went through. Thanks in advance!
Hello there,
I'm having a bit of a issue with my 3G connection; I'm getting a lot of different issues while using it inside of my house. The main problems I'm having are the following:
My connection keeps freezing; even with 3-4 bars in 3G coverage. It also happens randomly, it can work a while then stop working and then continue to do so. Sometimes I'm even barely able to use the 3G connection. Putting the phone in airplane mode, and then back "usually" solves it, but sometimes it happens every fifth minute so it's really annoying.
The phone keeps changing cell towers to other towers with poor 3G coverage (which pretty much kills my connection), even when it's connected to a 3G network with 3-4 bars it changes after a while to a network with 0-1 bars in coverage.
Sometimes while loading pages or when trying to download files they get corrupt due to the connection; I've got no idea why this is happening.
I've been in touch with my telecom provider before and they've told me that there's no issues with their celltowers in the area; they've even been there to check it and I'm the only one in the area who've reported the issue. I've tried to put the simcard in another phone, but still no luck.
Is there any way to resolve these issues? I've been thinking if there's any way to force the phone to stay on the same celltower, but I've not found anything regarding it as of now. Any ideas?
Bump. Anyone?
Is anyone else having an issue with WiFi calling disconnecting itself, especially overnight? I'm using T-Mobile and when the WiFi calling will stay connected, it works as it should. But often it either won't connect to WiFi calling when reconnecting to my home network, or most often, by the time I get up in the morning, it has fallen off WiFi calling and either has "no service" or is trying to use the virtually non existent T-Mobile signal in my home. I see no indication that it's losing the WiFi connection overnight as it's not reconnecting when I wake the phone up in the morning. I've tried prioritizing the device through my Netgear R7000 router, updating the T-Mobile account settings including the e911 address, making sure my WiFi calling settings on the phone are on and set to WiFi preferred, and rebooting into Safe Mode to make sure a third party app wasn't somehow causing the issue. (The same issue occurred in Safe Mode)
Any ideas?
Thank you all for any assistance you can provide.
Wish I had an idea. All I can tell you is I share in your misery as Wi-Fi Calling is inconsistent for me as well. While it works most of the time, sometimes it’ll drop off for no apparent reason. When it does, I can usually force Wi-Fi Calling to reestablish by putting the phone in and out of airplane mode.
FWIW, I use high-end Wi-Fi gear at home and a custom-built firewall.
Not sure if this applies to you but take a look here:
http://www.androidpolice.com/2017/10/24/google-inexplicably-removed-keep-wifi-sleep-toggle-pixel-2/
It's been my experience that Google's implementation is poor at best for WiFi calling. Constant disconnects are common and sometimes reboots are the only thing that will get it working again. It's been this way since it's inception on the Nexus devices back in the day.
On other devices such as Samsung and OnePlus WiFi calling just works. But it's always been hit or miss on Nexus/Pixel deives.
Thank you all for chiming on the matter. It does make it a little less maddening to know it's not unique to my particular device or network setup as Google customer service would imply. Their solution was to have me send in my several week old "defective" device and get a refurbished one from them instead. Besides offering no explanation as to what kind of hardware fault could possibly cause this issue, I think it's ridiculous that someone making a warranty claim on a device less than a month old for a manufacturer defect would be sent a used replacement, particularly a device at this price point.
If it helps anyone, I've found if I switch the phone to airplane mode, and turn on WiFi while leaving airplane mode on, WiFi calling has been a bit more stable so far.