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Hey guys.. I just got my Xperia Z3 D6603 in the mail today and I can't get simultaneous voice and data working at the same time. Here is a little back story.
I owned a AT&T Note 3 up until about a month ago when I got my OnePlus One. So I removed the Sim from my Note 3 and it worked find in my OnePlus One. Since the Z3 takes a nano sim, I cut my sim card with a sim cutter. I put it into my phone and it appears everything is working fine since the Z3 has the ability to download the APN settings. However when I make a call, the 4G symbol changes to H+ and I can't use data while on a call. Does anyone know how I can fix this? Can someone with a AT&T sim try this on your Z3?
nawaf88 said:
Hey guys.. I just got my Xperia Z3 D6603 in the mail today and I can't get simultaneous voice and data working at the same time. Here is a little back story.
I owned a AT&T Note 3 up until about a month ago when I got my OnePlus One. So I removed the Sim from my Note 3 and it worked find in my OnePlus One. Since the Z3 takes a nano sim, I cut my sim card with a sim cutter. I put it into my phone and it appears everything is working fine since the Z3 has the ability to download the APN settings. However when I make a call, the 4G symbol changes to H+ and I can't use data while on a call. Does anyone know how I can fix this? Can someone with a AT&T sim try this on your Z3?
Click to expand...
Click to collapse
Sorry but I have heard weird things before about cut Sim Cards and one of those things is exactly as you described. So, if everything else (meaning APN settings) are fine, then your best bet is to get a new Nano Sim from AT&T.
erasat said:
Sorry but I have heard weird things before about Cutted Sim Cards and one of those things is exactly as you described. So, if everything else (meaning APN settings) are fine, then your best bet is to get a new Nano Sim from AT&T.
Click to expand...
Click to collapse
Yea that was my next course of action. I'll head up to AT&T today and get a new sim and see if that resolves the issue. I assume yours works just fine?
nawaf88 said:
Yea that was my next course of action. I'll head up to AT&T today and get a new sim and see if that resolves the issue. I assume yours works just fine?
Click to expand...
Click to collapse
I'm with T-Mobile, but yes, with the new Nano I bought from them and the correct APN everything works as expected.
---------- Post added at 01:37 PM ---------- Previous post was at 01:32 PM ----------
nawaf88 said:
Yea that was my next course of action. I'll head up to AT&T today and get a new sim and see if that resolves the issue. I assume yours works just fine?
Click to expand...
Click to collapse
One more thing, I just saw this on other thread, so take it in consideration, just in case.
<<D6603 and D6633 will support AT&T LTE. Whatever you do, do not give AT&T your updated IMEI or their system will register it as "unknown" device and you will get 3G only.>>
Direct Link here.
Thanks guys. Headed to the ATT store now to get a new sim. I will make sure they dont get the IMEI of the Z3
Update...
Just got back from the AT&T store. I got a new nano sim card and we left the IMEI settings for the Note 3. I can now do simultaneous voice and data at the same time except I still I lose the 4G symbol and it goes to H+ like it did before. I did do a speed test and it is slower. I'm getting about 13mb down on 4G and about 6mb down on H+. So i think something is still not correct. We did check the APN settings and they look fine. Any other suggestions?
This may be normal. I guess my other phones never switched symbols but it was probably happening in the background
I have a d6603 as well using a nano sim from AT&T. I get data with voice but i only get H+ and not LTE speeds. Is anyone else seeing this or is it normal
wolf0491 said:
How often are you using data while in a phone call? Sorry I just don't understand while only having access to 6Mbps is really a problem. Still a pretty decent speed IMO.
I'm using a cut sim card in mine and it seems to be working fine.
I got 48Mbps download on LTE other day...
Click to expand...
Click to collapse
I am not complaining and i rarely use data while on call except if i am put on hold or something. Just wanted to see if anyone else has seen this and fixed it.
I'm not complaining either since data speeds seem fine. My initial issue was that I did not know if this was normal. My Oneplus and Note 3 do not change to H+ or anything but that could be that the software is not changing it but it is still only working as H+ while on a call. It wasn't something I'm used to and wasn't normal for me. Which is why I thought there might be a configuration issue somewhere
nawaf88 said:
I'm not complaining either since data speeds seem fine. My initial issue was that I did not know if this was normal. My Oneplus and Note 3 do not change to H+ or anything but that could be that the software is not changing it but it is still only working as H+ while on a call. It wasn't something I'm used to and wasn't normal for me. Which is why I thought there might be a configuration issue somewhere
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Click to collapse
ATT does not support voice over LTE yet, which is why the data symbol changes.
Previous phones did not show this in order to make you believe you were still on LTE.
Sent from my Nexus 7 using XDA Free mobile app
nawaf88 said:
Update...
Just got back from the AT&T store. I got a new nano sim card and we left the IMEI settings for the Note 3. I can now do simultaneous voice and data at the same time except I still I lose the 4G symbol and it goes to H+ like it did before. I did do a speed test and it is slower. I'm getting about 13mb down on 4G and about 6mb down on H+. So i think something is still not correct. We did check the APN settings and they look fine. Any other suggestions?
Click to expand...
Click to collapse
Your post is a little old...I just came across it. So you want your phone to do Voice over LTE(VoLTE)? If yes, I know the T-Mobile branded Z3 has that option in the call settings, but the unlocked D6603 doesn't seem to have it.
I have the UK Version, trying to use it in the US on AT&T. If I did my research correctly, the phone can support 3 out of AT&T's 4 lte bands, but I'm only getting the H and H+ icon. I know that in the UK, the 4g icon means lte, but I'm pretty sure that H and H+ mean HSPA and HSPA+, not LTE. Is there anybody in a similar situation that is able to get 4g? And if so, do you mind posting your APN settings, or the steps that you took to enable 4g on the phone?
Mine shows 4G/4G+ (which is LTE).... The only bummer here's that it's super low where I live. I know my previous OP3T got higher service bars but right now I'm fine because I use WiFi 99% of the time. The settings I use are for the ATT PRODATA apn (you could just search for those settings on Google) and the phone also set to 4G preferred under mobile network settings. Hope that helps
Sent from my G8141 using Tapatalk
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
CWeaver34 said:
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
Click to expand...
Click to collapse
I wonder why that's the case. My previous phone was an unlocked verizon lg g3, which didn't have all the lte bands on the phone. I'll have to try w a friend's sim or something and see I get lte then. That's the only way I know to test this.
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
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Click to collapse
I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
Click to expand...
Click to collapse
Superfish86 said:
I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
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Click to collapse
I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
CWeaver34 said:
I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
Click to expand...
Click to collapse
I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
Superfish86 said:
I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
Click to expand...
Click to collapse
Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
Superfish86 said:
Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
Click to expand...
Click to collapse
Not a problem. Glad it worked! :good:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
reiriop said:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
Click to expand...
Click to collapse
If you have the G8141, when it displays 4G/4G+, it means you're connected to LTE. This threw me off at first too because I'm not used to seeing that.
Sent from my G8141 using Tapatalk
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
reiriop said:
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
Click to expand...
Click to collapse
So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
4G and LTE are the same thing internationally. Some regions on Sony firmware call LTE by different names- for example the Nordic firmware calls it 4G while central Europe 1 calls it LTE.
Jake_09 said:
So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
Click to expand...
Click to collapse
Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
reiriop said:
Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
Click to expand...
Click to collapse
Sounds like you have the UK ROM. Mine does both of the things you mention. Usually only 2 bars and shows 4G/4G+ when I'm connected to LTE. However, the signal bars thing may actually be due to poor signal because in some areas around where I live, I will actually get full bars of 4G/4G+
Sent from my G8141 using Tapatalk
If the UK ROM does not show LTE it's not the one that I have. I was saying LTE shows up on my XZP but not my Z5P, I think my Z5P was from Taiwan but I'm not sure, I bought it on Amazon. My wife has the US XZP and that's the one I was comparing the amount of signal bars with. I would still like to know how to actually view what region firmware is installed though, I haven't found a good answer anywhere yet.
I am having problems connecting to TotalWireless Mobile Data with my new Pixel 2. (I can make calls and get texts without problem - just no access to Mobile Data). I have been on the phone with Customer Service (with Google, TotalWireless and Verizon - which provides the service for TotalWireless) and nothing we have tried has helped (Factory Resets, new SIM, etc). We've even had 3 way conversations and no one can figure it out.
First, I am wondering if anyone else out there has successfully connected a new Pixel 2 to Total Wireless. One of the customer service reps thought perhaps the phone was "too new" to be supported on their network. If I know someone has succeeded, that would be helpful.
Second, the Verizon Customer Service guy said the problem is that I can't edit my APN Settings. When I go to "Settings / Network & Internet / Mobile Network / Access Point Names" I am given an error: "Access Point Name settings are not available for this user". Google confirmed there is no way to enable this option. It sounds like more recent versions of Android stopped allowing users to edit these values - instead they are automatically set by the carrier. The carrier said if I could enter "TRACFONE.VZWENTP" for Name and Access Point Value it would fix my issue.
I have debated trying to root the phone, but it sounds a bit too complicated for me. (I did try to enable some of the Developer Options on the phone, and I tried to Reset the APN values but nothing helped.). I know my SIM card is good because when I put it in my daughter's phone, her phone and Mobile Data worked fine.
The Google Pixel 2 allows Google Customer Service to do a screenshare on your phone (a new feature....and only if you give them access). They can't actually click on any buttons - you have to do that. That is a nice feature. But, they didn't find any way to get around this APN issue either.
Does anyone have any other suggestions for how to edit APN settings on the Google Pixel 2 without gaining ROOT access. While I am an engineer, the process does sound a bit too complicated and risky to try on a brand new (and expensive) phone.
Thanks.
Same for me. I use Tracfone with Verizion and I cannot add a new APN to the empty list as well.
You can't make a new one?
Sent from my Pixel 2 using Tapatalk
No. Verizon doesn't allow you to change APN.
Tidbits said:
You can't make a new one?
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
nealllee said:
No. Verizon doesn't allow you to change APN.
Click to expand...
Click to collapse
So no + to make a new one. That sucks.
Sent from my Pixel 2 using Tapatalk
---------- Post added at 09:23 AM ---------- Previous post was at 09:16 AM ----------
Google store or Verizon bought?
Blue color?
If Google and no
Try factory reset without the sim.
Go through setup
Go in and try and add a apn.
Then put in your sim.
Sent from my Pixel 2 using Tapatalk
Same exact issue for me. On phone with Total Wireless and they are just instructing me to change the APN settings which pop up as "Access Point Names are not available for this user." Phone/SMS working fine but mobile data is never going to get through without the proper APN. Looking online for some sort of profile setting that can be opened on the net that will set the APN to the correct settings without having to manually enter them (i've done that with iPhones in the past) but i don't have high hopes.
Sadly, this beautiful piece of hardware may soon be heading back to the google popup.
Same issue here. New Pixel 2 5-inch on Straight Talk Wireless - which uses Verizon towers. Says "Access point names are not available for this user" and I can't add an APN, edit an APN, see a list of APNs, etc. - only option in three-dot menu is to reset to defaults. I've factory reset the phone four times, checked the sim's placement, etc. Have been on phone and chat with both Google and Straight Talk for hours and they can't fix it. Latest is Google had me put phone into developer mode and create and submit a bug report. If they don't fix it soon I'm sending it back to Google. Ridiculous for Google's flagship, $800 phone to have such a fundamental problem.
Orangwutang said:
Same issue here. New Pixel 2 5-inch on Straight Talk Wireless - which uses Verizon towers. Says "Access point names are not available for this user" and I can't add an APN, edit an APN, see a list of APNs, etc. - only option in three-dot menu is to reset to defaults. I've factory reset the phone four times, checked the sim's placement, etc. Have been on phone and chat with both Google and Straight Talk for hours and they can't fix it. Latest is Google had me put phone into developer mode and create and submit a bug report. If they don't fix it soon I'm sending it back to Google. Ridiculous for Google's flagship, $800 phone to have such a fundamental problem.
Click to expand...
Click to collapse
Did you buy the Blue or bought a Pixel intended for Verizon(popups also is Verizon)
If you did then I believe best to return it and get an unlocked one. Then the options would be different.
If one of you guys have an unlocked version. Try factory reset WITHOUT the sim in it and go through the setup process. Once that done try putting in the sim and restart the phone. Then see if you can switch the APN.
Sent from my Pixel 2 using Tapatalk
I had this problem activating on Straight Talk. I actually put a sim in from another Verizon MVNO and it added the APN for me. FWIW, it was Page Plus. I used to be on their plans before switching to Straight Talk. I kept the sim just in case I wanted to switch back some day. Just swapping sims made the APN for Verizon pop up with the wrong name. I changed the name to the correct one, then I was good to go.
lightningdude said:
I had this problem activating on Straight Talk. I actually put a sim in from another Verizon MVNO and it added the APN for me. FWIW, it was Page Plus. I used to be on their plans before switching to Straight Talk. I kept the sim just in case I wanted to switch back some day. Just swapping sims made the APN for Verizon pop up with the wrong name. I changed the name to the correct one, then I was good to go.
Click to expand...
Click to collapse
Wow. this is super interesting. Will give it a shot. I can't wait for Page Plus to figure out why no one is sticking on their plans.
I bought the totally unlocked Pixel from the Google store. (Not the one that is pre-configured with Verizon as the carrier)
I did try several factory resets - with and without the SIM card. (These phones comes with some eSIM so do work without a SIM - unlike the new iPhones).
No matter which way I restarted, was never able to add an APN. This feature seems to be disabled in newer Android versions. And the "Reset" option (under three dots in APN menu) didn't change anything.
gesrowley said:
I bought the totally unlocked Pixel from the Google store. (Not the one that is pre-configured with Verizon as the carrier)
I did try several factory resets - with and without the SIM card. (These phones comes with some eSIM so do work without a SIM - unlike the new iPhones).
No matter which way I restarted, was never able to add an APN. This feature seems to be disabled in newer Android versions. And the "Reset" option (under three dots in APN menu) didn't change anything.
Click to expand...
Click to collapse
Might need to put in a T-Mobile SIM or some other sim that'll let you modify the APN. The swap.
Sent from my Pixel 2 using Tapatalk
I got mine working. I took out the Straight Talk Wireless (Verizon) sim and put in an old, inactive sim from another network (Mobiphone from Vietnam - the only sim I had lying around). That allowed me to edit the APN settings, and I edited one of the Mobiphone settings so that the name and APN were both TRACFONE.VZWENTP, then saved it. Then swapped the Straight Talk Wireless (Verizon) sim back in and was still able to see the TRACFONE.VZWENTP APN. I selected that and my LTE mobile data immediately started working. What a pain in the ass. Still amazed that such a hokey workaround was required to get an $800+ flagship phone working, but at least it's working. Good luck!
I'm having the same issues, no mobile data or sms pics. Brand new unlocked google pixel 2 xl. Was with Net10 and tried 4 hours with their support and no love. Then switched to Total Wireless and no luck either and have spent 5 hours with their support people and 4 hours with google support and their both clueless. A factory reset of the phone did not help.
granitepeaker said:
I'm having the same issues, no mobile data or sms pics. Brand new unlocked google pixel 2 xl. Was with Net10 and tried 4 hours with their support and no love. Then switched to Total Wireless and no luck either and have spent 5 hours with their support people and 4 hours with google support and their both clueless. A factory reset of the phone did not help.
Click to expand...
Click to collapse
The above mentioned trick work, thanks. First I tried my earlier Net10 sim and the APN settings weren't imported. Then I was able to find one of my older Straight Talk sim cards and the Pixel 2 imported its APN settings and then I was able to edit it to Total Wireless APN settings and put the TW sim back in and now I'm in business. Wonder if this is google's fault or the way TW and Net10 makes their sim cards. I suppose i'm satisfied for now, but good grief!
Interesting that using an old SIM card might help you edit APN settings...
Orangwutang said:
I got mine working. I took out the Straight Talk Wireless (Verizon) sim and put in an old, inactive sim from another network (Mobiphone from Vietnam - the only sim I had lying around). That allowed me to edit the APN settings, and I edited one of the Mobiphone settings so that the name and APN were both TRACFONE.VZWENTP, then saved it. Then swapped the Straight Talk Wireless (Verizon) sim back in and was still able to see the TRACFONE.VZWENTP APN. I selected that and my LTE mobile data immediately started working. What a pain in the ass. Still amazed that such a hokey workaround was required to get an $800+ flagship phone working, but at least it's working. Good luck!
Click to expand...
Click to collapse
So interesting that entering an old SIM card worked! When talking to Google support, the woman said she too was seeing that the APN menu was disabled on the sample Pixel 2 she had in the support center. I got the impression from her that this was an Android 8.0.0 feature and NOT related to the carrier I had chosen. I saw another post in another thread about someone taking an old (larger) SIM card (from their old cell phone) and they cut it down to fit in the Pixel 2 phone (which is a smaller SIM) and that it worked. Perhaps I'll have to try that!
Thanks!
gesrowley said:
So interesting that entering an old SIM card worked! When talking to Google support, the woman said she too was seeing that the APN menu was disabled on the sample Pixel 2 she had in the support center. I got the impression from her that this was an Android 8.0.0 feature and NOT related to the carrier I had chosen. I saw another post in another thread about someone taking an old (larger) SIM card (from their old cell phone) and they cut it down to fit in the Pixel 2 phone (which is a smaller SIM) and that it worked. Perhaps I'll have to try that!
Thanks!
Click to expand...
Click to collapse
Adding APN settings didn't work on the Pixel 1 either. Not sure if this is Google's fault or Total Wiress / Net10.
granitepeaker said:
The above mentioned trick work, thanks. First I tried my earlier Net10 sim and the APN settings weren't imported. Then I was able to find one of my older Straight Talk sim cards and the Pixel 2 imported its APN settings and then I was able to edit it to Total Wireless APN settings and put the TW sim back in and now I'm in business. Wonder if this is google's fault or the way TW and Net10 makes their sim cards. I suppose i'm satisfied for now, but good grief!
Click to expand...
Click to collapse
The only old SIM card I have (from TMobile) is too big. Does anyone know if it will work if I just go in and buy an unactivated SIM card at the TMobile store (for 10$) and try it with that? Or will the phone not accept the SIM until it gets activated with that service? (I don't want TMobile - I want Total Wireless service). If I asked a friend to borrow their SIM card, would making the APN changes alter their SIM in any way they might not like?
gesrowley said:
The only old SIM card I have (from TMobile) is too big. Does anyone know if it will work if I just go in and buy an unactivated SIM card at the TMobile store (for 10$) and try it with that? Or will the phone not accept the SIM until it gets activated with that service? (I don't want TMobile - I want Total Wireless service). If I asked a friend to borrow their SIM card, would making the APN changes alter their SIM in any way they might not like?
Click to expand...
Click to collapse
You can always ask a friend if they have T-Mobile. I believe it doesn't have to be active because if you try to do anything it routes you to T-Mobile portals.
Sent from my Pixel 2 using Tapatalk
Old T-Mobile card didn't help me
granitepeaker said:
The above mentioned trick work, thanks. First I tried my earlier Net10 sim and the APN settings weren't imported. Then I was able to find one of my older Straight Talk sim cards and the Pixel 2 imported its APN settings and then I was able to edit it to Total Wireless APN settings and put the TW sim back in and now I'm in business. Wonder if this is google's fault or the way TW and Net10 makes their sim cards. I suppose i'm satisfied for now, but good grief!
Click to expand...
Click to collapse
So, I took my old T-Mobile SIM card, cut it to the small nano size ( with exacto knife and nail file). The phone started up fine and now allowed me to add a new TW APN value and select it. But when I put my old TW card back in, mobile data still didnt work. And APN menu still didn't show any values to chose from.
Anyone else have any other suggestions?
Have there been any US users brave enough to import this phone? What have been your experiences on Tmobile or AT&T?
andysensible said:
Have there been any US users brave enough to import this phone? What have been your experiences on Tmobile or AT&T?
Click to expand...
Click to collapse
Mine should be here on Thursday. I'll post some info once I get it
Thanks where did you buy it?
I got mine today from Amazon from a seller called Mobiles International (only one selling it right now). I'm on Mint mobile set up the APN and rebooted. Getting signal on par with my Mi Mix 2s no issues. I'll be posting more thorough post probably Sunday with my thoughts.
andysensible said:
Have there been any US users brave enough to import this phone? What have been your experiences on Tmobile or AT&T?
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Yeah got mine in 3 weeks off Alibaba $239 not sure if they're still running the special I'm on Verizon northern Ohio but my 4g keeps cutting out I'm sure it's some setting I'm not doing right having trouble finding help
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rivethead23 said:
I got mine today from Amazon from a seller called Mobiles International (only one selling it right now). I'm on Mint mobile set up the APN and rebooted. Getting signal on par with my Mi Mix 2s no issues. I'll be posting more thorough post probably Sunday with my thoughts.
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Any idea how to change our find apn for Verizon?
This phone is GSM only. That might be part of the issue with Verizon. To set the APN you go to settings>Sim cards and mobile network>click on the Sim card>Access Point Names.
Glock45 said:
Yeah got mine in 3 weeks off Alibaba $239 not sure if they're still running the special I'm on Verizon northern Ohio but my 4g keeps cutting out I'm sure it's some setting I'm not doing right having trouble finding help
---------- Post added at 03:37 AM ---------- Previous post was at 03:35 AM ----------
Any idea how to change our find apn for Verizon?
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maybe this one
https://www.4gapn.com/us/en/verizon
but if this site is right using poco x3 in verizon is not the best idea
https://www.kimovil.com/en/frequency-checker/US/xiaomi-poco-x3
Anyone able to get volte with it?
anon1135 said:
Anyone able to get volte with it?
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Yes I'm in northern Ohio southern mi and the signal is great but there is some setting I'm not getting right it'll connect to LTE for half minute then switch off it shows 3 of 5 Verizon bands ?
Glock45 said:
Yes I'm in northern Ohio southern mi and the signal is great but there is some setting I'm not getting right it'll connect to LTE for half minute then switch off it shows 3 of 5 Verizon bands
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Yes...
anon1135 said:
Anyone able to get volte with it?
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Yes to enable VOLTE dial the following into the phone dialer:
*#*#86583#*#*
rivethead23 said:
Yes to enable VOLTE dial the following into the phone dialer:
*#*#86583#*#*
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Are you on t mobile? Some of my other xiaomi's phones have it enabled but it still drops to 3g during calls. But another different xiaomi with the same sim will also have it working so I've been confused whether it's carrier or device dependant
I'm on Mint Sim. I did make a few calls and discovered a few things. If you enter the above code it then shows the VoLTE option under the sim card. If I toggle it on, phone calls don't go through. Toggle off they do. I observed when making a phone call that the mobile signal says 4g rather than LTE during the call. If I use *#*#4636#*#* to go to the info screen it says the voice network type is LTE. Lower on the screen it says that VoLTE provisioned is off. If I toggle mobile radio power off then on the LTE provisioned will then go to On. If I try to make a call the connection resets (network drops for like a minute) and the LTE provisioned toggle goes back to off once the network comes back up.
WiFi Calling Not Working
rivethead23 said:
I'm on Mint Sim. I did make a few calls and discovered a few things. If you enter the above code it then shows the VoLTE option under the sim card. If I toggle it on, phone calls don't go through. Toggle off they do. I observed when making a phone call that the mobile signal says 4g rather than LTE during the call. If I use *#*#4636#*#* to go to the info screen it says the voice network type is LTE. Lower on the screen it says that VoLTE provisioned is off. If I toggle mobile radio power off then on the LTE provisioned will then go to On. If I try to make a call the connection resets (network drops for like a minute) and the LTE provisioned toggle goes back to off once the network comes back up.
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I'm on Mint Mobile too. I've been trying to find any info I can to enable WiFi Calling, as Band 2/4/5 coverage in my area is weak, and the only strong signal we have at our home is Band 12 which this phone doesn't support, unfortunately.
A few observations:
I disabled both the VoLTE carrier check (*#*#86583#*#*) and the VoWiFi carrier check (*#*#869434#*#*) and enabled both toggles within the SIM card settings page with no luck.
I also saw the settings you mentioned on the hidden info/settings screen ( *#*#4636#*#*) and, similarly to what you said, any options I modify simply revert back. IMS Status is also indicated as "Not Registered" in the more tab at the bottom, and I'm not sure if this is directly related to these features not working. I can't seem to register my SIM Card with the Xiaomi SIM Activation Service either (it requires an international text or something). When I attempt to do so, I just receive a "Can't activate SIM card; Server error occurred while requesting an activation SMS." message. I linked my number with my MI Account on the website, but I still am getting that error, so I'm not sure what's going on there.
Lastly, if I change my phone's WiFi Calling option to WiFi Only (via another secret menu that I accessed with an app literally called "WiFi Calling" lol) it can't make any outgoing calls at all. It can only function with a mobile connection available. If anyone has any info to share on the possibility of enabling WiFi Calling on this phone in the US, or has had experience with configuring other stingy Xiaomi phones, that would be greatly appreciated.
I know in the mint app there's a toggle to turn on wifi calling which is off by default. Did you turn that on?
rivethead23 said:
I know in the mint app there's a toggle to turn on wifi calling which is off by default. Did you turn that on?
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Oh, yes. I have. At this point I may just have to purchase a cell signal booster for our home, but VoWiFi would definitely be the best case scenario.
Changing regions
Anyone know if you could do factory reset and select a different region that would put you on different bands for Verizon allowing me to get service here in the US? Just checking if anyone's tried that ?
SeekerofLight.iz said:
I'm on Mint Mobile too. I've been trying to find any info I can to enable WiFi Calling, as Band 2/4/5 coverage in my area is weak, and the only strong signal we have at our home is Band 12 which this phone doesn't support, unfortunately.
A few observations:
I disabled both the VoLTE carrier check (*#*#86583#*#*) and the VoWiFi carrier check (*#*#869434#*#*) and enabled both toggles within the SIM card settings page with no luck.
I also saw the settings you mentioned on the hidden info/settings screen ( *#*#4636#*#*) and, similarly to what you said, any options I modify simply revert back. IMS Status is also indicated as "Not Registered" in the more tab at the bottom, and I'm not sure if this is directly related to these features not working. I can't seem to register my SIM Card with the Xiaomi SIM Activation Service either (it requires an international text or something). When I attempt to do so, I just receive a "Can't activate SIM card; Server error occurred while requesting an activation SMS." message. I linked my number with my MI Account on the website, but I still am getting that error, so I'm not sure what's going on there.
Lastly, if I change my phone's WiFi Calling option to WiFi Only (via another secret menu that I accessed with an app literally called "WiFi Calling" lol) it can't make any outgoing calls at all. It can only function with a mobile connection available. If anyone has any info to share on the possibility of enabling WiFi Calling on this phone in the US, or has had experience with configuring other stingy Xiaomi phones, that would be greatly appreciated.
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I'm on t mobile and have a few different budget phones from xiaomi and none of them stay on lte during calls for some reason even though I have the volte toggle enabled after dialing the code. Only one of my xiaomi phones which is a more expensive kind will have volte working by default with the same sim card. Not sure what the differences are between them but the budget phones are volte capable for other users just with a different service. Weird because if it's carrier related and my same sim isn't working then something else isn't right. Volte will be an important requirement in the US starting in 2021 because of the 3g shutdown right?
There is a pc tool to modify the modem and also a different one for band unlocking but not too sure how reliable they are. People did have success with it though check out this thread here
https://forum.xda-developers.com/redmi-note-7/help/volte-wifi-calling-redmi-note-7-t3931119/page3
It's a different xiaomi phone but I think the method could be similar. On the last page, someone on t mobile said they were able to get volte and rcs working after some changes. Not sure about wifi calling though. I might try this myself soon though I'm not too advanced with it. It should be fine if an old budget phone is used for testing. Seems to be one of the most useful info I've found after some digging around
Glock45 said:
Anyone know if you could do factory reset and select a different region that would put you on different bands for Verizon allowing me to get service here in the US? Just checking if anyone's tried that ?
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The only Verizon bands this phone supports are the 4G bands 2, 4, and 5. No 2G or 3G. It's tailored more so for GSM carriers and Verizon is a CDMA carrier. I don't see how factory resetting or changing the region would affect the bands as that has more to do with the internal modem and antennae than it does the software. But I could very well be mistaken. Awhile back I know there was a weird method to "unlock all bands" if your phone had a Qualcomm chip in it, so phone tech and their carriers can admittedly be a bit of an enigma to me lol. Regardless, I'd advise against getting this phone if you're on Verizon.
anon1135 said:
I'm on t mobile and have a few different budget phones from xiaomi and none of them stay on lte during calls for some reason even though I have the volte toggle enabled after dialing the code. Only one of my xiaomi phones which is a more expensive kind will have volte working by default with the same sim card. Not sure what the differences are between them but the budget phones are volte capable for other users just with a different service. Weird because if it's carrier related and my same sim isn't working then something else isn't right. Volte will be an important requirement in the US starting in 2021 because of the 3g shutdown right?
There is a pc tool to modify the modem and also a different one for band unlocking but not too sure how reliable they are. People did have success with it though check out this thread here
https://forum.xda-developers.com/redmi-note-7/help/volte-wifi-calling-redmi-note-7-t3931119/page3
It's a different xiaomi phone but I think the method could be similar. On the last page, someone on t mobile said they were able to get volte and rcs working after some changes. Not sure about wifi calling though. I might try this myself soon though I'm not too advanced with it. It should be fine if an old budget phone is used for testing. Seems to be one of the most useful info I've found after some digging around
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Click to collapse
Thanks a ton for this info! My dad has a Redmi Note 7 so I might try this out for both of us and see what kind of results I can get.
I stumbled across this icon today, to my surprise. I had followed the steps to modify the modem in the phone, but could not really find an adequate profile among the options to enable for T-Mobile/Mint in the US. I mostly work from home where my cell signal isn't the greatest, so I didn't even see it until a couple days after the modifications.
I'm not entirely sure if it's the modifications to the modem that caused the icon to appear, or simply enabling it via the dialer code but I was surprised to see it, nonetheless.
I tried making a few calls with it, but it seems to disappear when I get into an actual phone call, and unfortunately I have no news on the VoWiFi front.
Hi there! Today I received my OnePlus 7 Pro 5G(GM1925, SPRINT), I bought it from a guy in a marketplace web we use here in Argentina, he brought the phone from USA and it's unlocked..so that the thing is for some reason with my current carrier(Tuenti here in argentina) I can get full signal, calls, sms but no mobile data and the APN option isn't available for me, it says " access point name settings are not available for this user" and there is no "+" symbol and all the option are greyed out. I try with another sim, from the carrier the previous owner has and it worked like charm, same with other 2 sim card from the other 2 carriers here, i take the APN with one of the carriers and I tried to modify it but it doesnt allowed me, the edit section is greyed out, with the other one i modify it but when i put the Tuenti sim card i get the "acces point settings..." I try everything from rebooting with wifi several times to hard reset and nothing worth...what are my chances here? its a really really rare situation, i contact the carrier and they say that is a phone problem
Do I need to flash another rom? Root it and modify it? i prefer not to touch anyting.
I really need to get mobile data with my carrier, thank you in advance! Cheers
Totally unrelated, but I had an HTC U11 that was sitting in the drawer that I recently tried to activate on sprint in the US. It gave me the same problem. I had service on this phone before with data. I reinstalled stock rom, tried two different sim cards. Calls and text worked but no data. I had to get a new phone so I just got a OP7pro 5G and am just reading through the forums on it. Hope you fixed it. But if you did curious what you did to remedy it.
heyChristo said:
Totally unrelated, but I had an HTC U11 that was sitting in the drawer that I recently tried to activate on sprint in the US. It gave me the same problem. I had service on this phone before with data. I reinstalled stock rom, tried two different sim cards. Calls and text worked but no data. I had to get a new phone so I just got a OP7pro 5G and am just reading through the forums on it. Hope you fixed it. But if you did curious what you did to remedy it.
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Hi there, i solved it doing a rebrand to an EU rom, just look up for "debrand" in the forum and it will be there!