Need Help with AT&T simultaneous voice and data - Xperia Z3 Q&A, Help & Troubleshooting

Hey guys.. I just got my Xperia Z3 D6603 in the mail today and I can't get simultaneous voice and data working at the same time. Here is a little back story.
I owned a AT&T Note 3 up until about a month ago when I got my OnePlus One. So I removed the Sim from my Note 3 and it worked find in my OnePlus One. Since the Z3 takes a nano sim, I cut my sim card with a sim cutter. I put it into my phone and it appears everything is working fine since the Z3 has the ability to download the APN settings. However when I make a call, the 4G symbol changes to H+ and I can't use data while on a call. Does anyone know how I can fix this? Can someone with a AT&T sim try this on your Z3?

nawaf88 said:
Hey guys.. I just got my Xperia Z3 D6603 in the mail today and I can't get simultaneous voice and data working at the same time. Here is a little back story.
I owned a AT&T Note 3 up until about a month ago when I got my OnePlus One. So I removed the Sim from my Note 3 and it worked find in my OnePlus One. Since the Z3 takes a nano sim, I cut my sim card with a sim cutter. I put it into my phone and it appears everything is working fine since the Z3 has the ability to download the APN settings. However when I make a call, the 4G symbol changes to H+ and I can't use data while on a call. Does anyone know how I can fix this? Can someone with a AT&T sim try this on your Z3?
Click to expand...
Click to collapse
Sorry but I have heard weird things before about cut Sim Cards and one of those things is exactly as you described. So, if everything else (meaning APN settings) are fine, then your best bet is to get a new Nano Sim from AT&T.

erasat said:
Sorry but I have heard weird things before about Cutted Sim Cards and one of those things is exactly as you described. So, if everything else (meaning APN settings) are fine, then your best bet is to get a new Nano Sim from AT&T.
Click to expand...
Click to collapse
Yea that was my next course of action. I'll head up to AT&T today and get a new sim and see if that resolves the issue. I assume yours works just fine?

nawaf88 said:
Yea that was my next course of action. I'll head up to AT&T today and get a new sim and see if that resolves the issue. I assume yours works just fine?
Click to expand...
Click to collapse
I'm with T-Mobile, but yes, with the new Nano I bought from them and the correct APN everything works as expected.
---------- Post added at 01:37 PM ---------- Previous post was at 01:32 PM ----------
nawaf88 said:
Yea that was my next course of action. I'll head up to AT&T today and get a new sim and see if that resolves the issue. I assume yours works just fine?
Click to expand...
Click to collapse
One more thing, I just saw this on other thread, so take it in consideration, just in case.
<<D6603 and D6633 will support AT&T LTE. Whatever you do, do not give AT&T your updated IMEI or their system will register it as "unknown" device and you will get 3G only.>>
Direct Link here.

Thanks guys. Headed to the ATT store now to get a new sim. I will make sure they dont get the IMEI of the Z3

Update...
Just got back from the AT&T store. I got a new nano sim card and we left the IMEI settings for the Note 3. I can now do simultaneous voice and data at the same time except I still I lose the 4G symbol and it goes to H+ like it did before. I did do a speed test and it is slower. I'm getting about 13mb down on 4G and about 6mb down on H+. So i think something is still not correct. We did check the APN settings and they look fine. Any other suggestions?

This may be normal. I guess my other phones never switched symbols but it was probably happening in the background

I have a d6603 as well using a nano sim from AT&T. I get data with voice but i only get H+ and not LTE speeds. Is anyone else seeing this or is it normal

wolf0491 said:
How often are you using data while in a phone call? Sorry I just don't understand while only having access to 6Mbps is really a problem. Still a pretty decent speed IMO.
I'm using a cut sim card in mine and it seems to be working fine.
I got 48Mbps download on LTE other day...
Click to expand...
Click to collapse
I am not complaining and i rarely use data while on call except if i am put on hold or something. Just wanted to see if anyone else has seen this and fixed it.

I'm not complaining either since data speeds seem fine. My initial issue was that I did not know if this was normal. My Oneplus and Note 3 do not change to H+ or anything but that could be that the software is not changing it but it is still only working as H+ while on a call. It wasn't something I'm used to and wasn't normal for me. Which is why I thought there might be a configuration issue somewhere

nawaf88 said:
I'm not complaining either since data speeds seem fine. My initial issue was that I did not know if this was normal. My Oneplus and Note 3 do not change to H+ or anything but that could be that the software is not changing it but it is still only working as H+ while on a call. It wasn't something I'm used to and wasn't normal for me. Which is why I thought there might be a configuration issue somewhere
Click to expand...
Click to collapse
ATT does not support voice over LTE yet, which is why the data symbol changes.
Previous phones did not show this in order to make you believe you were still on LTE.
Sent from my Nexus 7 using XDA Free mobile app

nawaf88 said:
Update...
Just got back from the AT&T store. I got a new nano sim card and we left the IMEI settings for the Note 3. I can now do simultaneous voice and data at the same time except I still I lose the 4G symbol and it goes to H+ like it did before. I did do a speed test and it is slower. I'm getting about 13mb down on 4G and about 6mb down on H+. So i think something is still not correct. We did check the APN settings and they look fine. Any other suggestions?
Click to expand...
Click to collapse
Your post is a little old...I just came across it. So you want your phone to do Voice over LTE(VoLTE)? If yes, I know the T-Mobile branded Z3 has that option in the call settings, but the unlocked D6603 doesn't seem to have it.

Related

Still have sim error after update who else?

Yeah just another update thread. Who here is still getting the no sim error after installing the update it is now worse for me! I am more of a reader and not a poster im just curious is there a work around for this like for example has anyone installed a rom and the problem went away?
LIttle Rant: I have had nothing but motorola smartphones Droid X, Droid Bionic, Razr Maxx so I got curious since the S3 is one of the top selling phones to check it out and let me tell you love the phone but getting that stupid error all the time is annoying I picked my s3 up thinking I could make a quick sell on my razr maxx but now im stuck switching back and forth between the S3 and the razr maxx Verizon even sent me a replacement did that help? nope now its been 3 days they have a ticket open so who knows any help would be apprectiated and lets hear your story!
I'm still getting it, even worse than before I installed the new modem (radio). It seems to be more prevalent in areas where it's switching from 4g to 3g and back. If I'm in an area that has a strong 3g or 4g signal, it never gives me that problem. Has to be a Verizon thing or something with the SG3 that can't handle the switching between the two modes, just not sure......
amaury48 said:
I'm still getting it, even worse than before I installed the new modem (radio). It seems to be more prevalent in areas where it's switching from 4g to 3g and back. If I'm in an area that has a strong 3g or 4g signal, it never gives me that problem. Has to be a Verizon thing or something with the SG3 that can't handle the switching between the two modes, just not sure......
Click to expand...
Click to collapse
UPDATE: I can confirm that if I place myself in a particular position in town where my phone will constantly switch between 3g and 4g and I attempt to send SMS messages my phone inevitably drops all data signal and gives me the no sim and no connectivity message.
I haven't been to were I used to get them bad....but I got one in an area yesterday where I generally get a strong 4G single that I had never had the no SIM issue before.
I was not happy.
galaxy. s3. synergy. yadda yadda.
I am getting it all the time at my house sometimes to the point where the phone does not work at all but if I drive down the road phone works flawless no errors even at work no errors im starting to think it might not be the phone it could be there network but for the hell of it lastnight I switched back from my razr maxx at home and the phone worked fine and when I woke up phone was fine im wondering if this only happens when the network is more at peak operation im growing very frustrated with this phone might off it and just use the razr maxx or hope for another update.
jparasita said:
I am getting it all the time at my house sometimes to the point where the phone does not work at all but if I drive down the road phone works flawless no errors even at work no errors im starting to think it might not be the phone it could be there network but for the hell of it lastnight I switched back from my razr maxx at home and the phone worked fine and when I woke up phone was fine im wondering if this only happens when the network is more at peak operation im growing very frustrated with this phone might off it and just use the razr maxx or hope for another update.
Click to expand...
Click to collapse
I had the same situation just moving from one room to another in my house. Yesterday evening I received a text from my neighbor asking if I had noticed we were receiving a 4g signal in our area (we are in a rural area about 12 miles outside of Tallahassee, FL.). Since yesterday I have a solid 4g in my home area so the no sim problem has disappeared. But there are pockets of weak coverage areas on the way to work in town and at the Florida State University where I work and I continue to find small areas where the problem persists. It has to be the SG3's inability to handle the hand-offs between 3g/4g which produce the no sim problem. My Thunderbolt would handle the switching from 3g/4g much better and not produce the no sim error. I'm sure Samsung could remedy this with a software change (at least not display the no sim) when switching service.
I still have the error on 2 phones. Funny thing is it seems that now it is worse on my wifes phone where it was the other way prior to the update.
From reading this thread and similar threads/topics regarding the sim errors with the GS3, I figured I'd post this here. This is confirmed, my friend and I both have a GS3 bought on the same day at the same VZW store. She keeps getting a sim error while I have never gotten one regardless of coverage or 3G/4G switch frequency, I frequently switch from 4G to 3G when on the subway. She went into the store and requested a new sim card, wound up arguing with the rep, according to him there's no possible way the error could be related, she finally got a new card by calling reps at various levels. After doing a factory reset and reprovisioning the internal SD card with the new sim, she has not yet had a sim error with the newest OTA. So it seems many Verizon sim cards aren't necessarily defective, but are improperly configured with the VZW network. This is just an educated guess based off personal experience, hopefully this is helpful to those with frequent sim errors.
Sent from my SCH-I535 using xda app-developers app
Shibby87 said:
From reading this thread and similar threads/topics regarding the sim errors with the GS3, I figured I'd post this here. This is confirmed, my friend and I both have a GS3 bought on the same day at the same VZW store. She keeps getting a sim error while I have never gotten one regardless of coverage or 3G/4G switch frequency, I frequently switch from 4G to 3G when on the subway. She went into the store and requested a new sim card, wound up arguing with the rep, according to him there's no possible way the error could be related, she finally got a new card by calling reps at various levels. After doing a factory reset and reprovisioning the internal SD card with the new sim, she has not yet had a sim error with the newest OTA. So it seems many Verizon sim cards aren't necessarily defective, but are improperly configured with the VZW network. This is just an educated guess based off personal experience, hopefully this is helpful to those with frequent sim errors.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
How do you reprovision the internal SD card with the sim? If you are correct, some people may be able to fix the problem by doing so with their existing sim cards.
eagene said:
How do you reprovision the internal SD card with the sim? If you are correct, some people may be able to fix the problem by doing so with their existing sim cards.
Click to expand...
Click to collapse
I would also LOVE to know how to do this!!! Very frustrated with this!! Hopefully reprovisioning the sim finally works!!
After searching around, I found to reprovision, you need to go to stock and dial this in the dialar, *2767*3855#. My question is,
- Is it def not possible to do this from an AOSP rom?
- When they say "go to stock", can I just flash a TW based rom and do it?
reprovisioning does not work, don't waste your time
ripken204 said:
reprovisioning does not work, don't waste your time
Click to expand...
Click to collapse
Agreed, I have reprovisioned before, to no avail. I thought it might be my SMS client, GO SMS, but I am getting the same NO SIM error with that client that I get with Handcent as well as the stock messaging client.
I called Verizon back today, to note my account that it's still happening, and spoke to them about a replacement phone. (I am already on my second S3 and second SIM) They offered me my choice of Android device, which currently is a bad deal. So I asked them if their deal would hold true once the Note 2 came out, and the nice lady at level 2 support said yes.
So unless this gets fixed prior to the Note 2... a switch is almost inevitable for me.
Dont waste your time doing the reprovision does not work I tried it earlier today.
mdt73 said:
Agreed, I have reprovisioned before, to no avail. I thought it might be my SMS client, GO SMS, but I am getting the same NO SIM error with that client that I get with Handcent as well as the stock messaging client.
I called Verizon back today, to note my account that it's still happening, and spoke to them about a replacement phone. (I am already on my second S3 and second SIM) They offered me my choice of Android device, which currently is a bad deal. So I asked them if their deal would hold true once the Note 2 came out, and the nice lady at level 2 support said yes.
So unless this gets fixed prior to the Note 2... a switch is almost inevitable for me.
Click to expand...
Click to collapse
Interesting...I might be doing the same thing. This issue is beyond frustrating. However, I have not called Verizon about it yet. Mainly because there doesnt seem to be a fix. I dont want a refurb S3 and there currently isnt a valid replacement. Might try the Note 2 if its possible.
dmbfan13 said:
Interesting...I might be doing the same thing. This issue is beyond frustrating. However, I have not called Verizon about it yet. Mainly because there doesnt seem to be a fix. I dont want a refurb S3 and there currently isnt a valid replacement. Might try the Note 2 if its possible.
Click to expand...
Click to collapse
call verizon just so that they can put a note in your account.
vzw put a note on my account and I should be able to just call up and replace my S3 with something new... just have to wait for something good to come out
ripken204 said:
call verizon just so that they can put a note in your account.
vzw put a note on my account and I should be able to just call up and replace my S3 with something new... just have to wait for something good to come out
Click to expand...
Click to collapse
100% agree with Ripken... call them and have them note it in your account. Basically, I am documenting it once per day (it happens more, but calling more than once per day seems redundant) so they see it, but more importantly, I have some ammunition if I finally move to a new phone. Today's call to 2nd level tech support was a bit frustrating to me, as the nice lady said that, in fact, verizon did get a bad batch of SIM cards. When I pointed out that the bad batch must have been sent all over the country, because it's not a localized issue, and there was a software update addressing it... she didn't have a response. We went thru the same rigamarole with the phone... ie pull the battery, read the number on my SIM, read the numbers from my software build, etc. Again, she offered me any Android phone in exchange, which I turned down. But, at the end, she mentioned she was sending this issue up to a different tier of support that (her words) works with Samsung to fix these issues. I kindly asked her to have them address the headphone jack - bluetooth non-coexisistance, which she giggled at but assured me was working as intended.
So, back to waiting for a fix... or an inevitable new phone.
VRLHD Modem
Ok guys try this at your own risk! I might have found a fix looks like there is another modem floatng around called VRALHD I just flashed it in odin and guess what my phone seems to be working good here at home so try this at your own risk!
Download Link:
http://goo.im/devs/invisiblek/i535/modems
also if you google VRALHD modem galaxy s3 something will come up I cant confirm for sure this will help I will report back after some usage between now and tommorow.
Here it is on rootzwiki
http://rootzwiki.com/topic/34053-of...zon-sgs3-sch-i535-odin-or-recovery-flashable/
Guess I had high hopes for that modem does not fix the issues nevermind lol I am hoping when the jellybean update hits with a new modem this will fix the problem the waiting game begins.
Installed the HD modem last night. I have one area at work that I can test it. I'll report back later with my results.
Update: Flashed the HD radio last night (in CWM touch recovery), install went fine. Didn't have an opportunity to check it out till this afternoon when I put myself in a exact known location where I could reproduce the 3g/4g constant hand-off with the "no sim" notification. Sent out 6 text messages and a couple of phone calls with no problem. Either this new radio did the trick for me or it may be coincidental that Verizon has corrected this "dead" area that would produce this problem without fail everyday I was at work. Couldn't tell you for certain. All I know is that it's not happening anymore at this particular location. I used to have the "no sim" "out of area" notifications constantly at my home until just last week when Verizon finally covered this area with a strong 4g service. Only time will tell as I travel thru areas that have weak coverage. It's very obvious that this problem stems from weak coverage areas and the SG3's inability to handle the transfers effectively.

Z3 Dual D6633 SIM compatibility / issues

Hi, I've got a Z3 dual D6633 which I want to use with an EE SIM in the UK. I've tried a cut down microsim and been into the EE shop and tried one of their nano SIMs but both don't work correctly in the phone.
The cut down SIM makes a service phone.android.com or something like that continually crash and doesn't connect to the network.
The one I tried in the shop just doesn't connect to the network.
This is on 23.0.F.1.74 and .82 I noticed in the release notes for .82a fix for Yoga SIMs in Russia but don't know what the problem there was, but wonder if it is linked. All other UK Sims work including 3, Lyca, giffgaff, Vodafone, virgin just not EE. has anyone got an EE one working or had similar problems?
I did notice that an app/widget I use called phono to show network info and signal strength usually shows the IMEI when no SIM inserted or the MSISDN, however with the non-working EE SIM it just shows 00000 - not sure which field it is getting wrong. Oh and yes the SIMs work fine in all other phones I've tried.
I do need to try more tests on factory reset and removing phono etc but so far it looks to be a firmware incompatibility with EE Sims.
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Same issue
adrenalize_ said:
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
Click to expand...
Click to collapse
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
I had the same problem with the EE sim card, ended up sending the phone back.
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
pconcha said:
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
Click to expand...
Click to collapse
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
jadaress1 said:
I had the same problem with the EE sim card, ended up sending the phone back.
Click to expand...
Click to collapse
Ah, shame as it looks like the update might have fixed it. I was thinking I might have to go to another handset too (The Samsung G900FD is OK if you can put up with touchwiz and other Samsung "features"!!)
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
adrenalize_ said:
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
...or try some of the things which have already been suggested and post your findings !
adrenalize_ said:
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
It was working fine there. Here It apparently could not download APN settings, so I installed an APN APP and now it works fine!!!
---------- Post added at 12:36 PM ---------- Previous post was at 12:30 PM ----------
poldie said:
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
Click to expand...
Click to collapse
Working great now!!!! I used an APN APP form PlayStore
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
I see. Mine is the d6633 but it is customized for HK. I have not received the OTA upgrade yet. I have checked xperifirm as they may have it but will wait for the OTA upgrade. Sony must be releasing soon.
Thank you for replying! I am using Vodafone in the meantime, but want to go back to my EE plan!
about dual sim connectivity
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
arfan.chatha said:
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
Click to expand...
Click to collapse
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
arfan.chatha said:
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
Click to expand...
Click to collapse
Yes, your 4G sim slot will fall back onto 3G and 2G as per expected for most handsets.
help needed
sephstyler said:
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
Click to expand...
Click to collapse
I just got a 6633 through kogan and i am having real trouble getting it to connect to optus network with iinet and truphone simcards. Does anyone know if i need to update any settings or firmware from factory to make it compatible. I can see iinet and truphone lte networks (which i assume is the optus 4g network) when searching manually but the phone wont connect. Sims work in a mates iphone6 without a problem.
Don't suppose anyone knows how to get rid of the #sim card icon on the statusbar?
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
Have you managed to root it? I rooted the 23.0.1.f.0.96 firmware for my Z3 D6633, but after a while (half a day) it starts to reboot frequently, and Google Play stops working (can browse apps, but not download them, as the download bar never progresses).
Also, my EE sim seems to work, but the phone still shows it as 'Sim 1 0000000' whereas other sims simply appear as sim 1 and sim 2.
I am wondering if I should just downgrade back to 23.0.F.1.74 and move from EE to Vodafone or 3...
Ah, work forced a BlackBerry (yuck!) on me and I've since sold the D6633.

4g LTE broken on verizon m8 after travel

Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
karunamuni said:
Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
Click to expand...
Click to collapse
These are the vzw apn settings. Anything not in the screen shot is either nothing or not set
karunamuni said:
Hello,
My HTC m8 on verizon was working great with 4G LTE until I traveled and used an alternative SIM. Now I can only use 3G. My brother is on the same account and we swapped sim cards. The phone was still stuck in 3G. My SIM connected to 4G LTE on his iphone. Verizon reset a bunch of stuff on the network side (never really sure quite what they are doing when I call). I checked the APN and tried most of the options without luck. I'm not sure what the settings should be, so that would seem to be a good place to start. Verizon sent me a new SIM, but I'm hesitant to go through the trouble of swapping it since it doesn't seem to be an issue with the SIM.
Anyone have the correct APN settings? Any other suggestions for troubleshooting?
Someone on reddit had the same issues (xda won't let me post links yet). I contacted them, but I haven't heard back.
Best,
Josh
Click to expand...
Click to collapse
Anything not in the screen shots are either "nothing" or "not set"
Still Stumped
BladeRunner said:
Anything not in the screen shots are either "nothing" or "not set"
Click to expand...
Click to collapse
Thanks for the APN settings. Everything looks correct on my phone. Any other suggestions?
karunamuni said:
Thanks for the APN settings. Everything looks correct on my phone. Any other suggestions?
Click to expand...
Click to collapse
what preferred network type is it set to? Global? LTE/CDMA only or something else?
I'm assuming you're running the full stock rom. A factory reset would almost certainly clear it up for you. I know it sucks to set up your phone again but I'll bet it works.

AT&T APN Settings for UK Version used in US

I have the UK Version, trying to use it in the US on AT&T. If I did my research correctly, the phone can support 3 out of AT&T's 4 lte bands, but I'm only getting the H and H+ icon. I know that in the UK, the 4g icon means lte, but I'm pretty sure that H and H+ mean HSPA and HSPA+, not LTE. Is there anybody in a similar situation that is able to get 4g? And if so, do you mind posting your APN settings, or the steps that you took to enable 4g on the phone?
Mine shows 4G/4G+ (which is LTE).... The only bummer here's that it's super low where I live. I know my previous OP3T got higher service bars but right now I'm fine because I use WiFi 99% of the time. The settings I use are for the ATT PRODATA apn (you could just search for those settings on Google) and the phone also set to 4G preferred under mobile network settings. Hope that helps
Sent from my G8141 using Tapatalk
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
CWeaver34 said:
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
Click to expand...
Click to collapse
I wonder why that's the case. My previous phone was an unlocked verizon lg g3, which didn't have all the lte bands on the phone. I'll have to try w a friend's sim or something and see I get lte then. That's the only way I know to test this.
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
Click to expand...
Click to collapse
I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
Click to expand...
Click to collapse
Superfish86 said:
I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
Click to expand...
Click to collapse
I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
CWeaver34 said:
I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
Click to expand...
Click to collapse
I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
Superfish86 said:
I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
Click to expand...
Click to collapse
Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
Superfish86 said:
Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
Click to expand...
Click to collapse
Not a problem. Glad it worked! :good:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
reiriop said:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
Click to expand...
Click to collapse
If you have the G8141, when it displays 4G/4G+, it means you're connected to LTE. This threw me off at first too because I'm not used to seeing that.
Sent from my G8141 using Tapatalk
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
reiriop said:
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
Click to expand...
Click to collapse
So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
4G and LTE are the same thing internationally. Some regions on Sony firmware call LTE by different names- for example the Nordic firmware calls it 4G while central Europe 1 calls it LTE.
Jake_09 said:
So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
Click to expand...
Click to collapse
Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
reiriop said:
Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
Click to expand...
Click to collapse
Sounds like you have the UK ROM. Mine does both of the things you mention. Usually only 2 bars and shows 4G/4G+ when I'm connected to LTE. However, the signal bars thing may actually be due to poor signal because in some areas around where I live, I will actually get full bars of 4G/4G+
Sent from my G8141 using Tapatalk
If the UK ROM does not show LTE it's not the one that I have. I was saying LTE shows up on my XZP but not my Z5P, I think my Z5P was from Taiwan but I'm not sure, I bought it on Amazon. My wife has the US XZP and that's the one I was comparing the amount of signal bars with. I would still like to know how to actually view what region firmware is installed though, I haven't found a good answer anywhere yet.

Not registered on Network...?

I gotta problem lol. I haven't used this phone in over a month because I destroyed my LCD. So when the new one came I put it on and the phone was okay... Well until it kept saying about me not being registered. I mean I looked everywhere and my phone is unlocked and I'm using TMobile. But it only gives me the voicemail notification and that's all. My signal been going in and out. and I just flashed a new rom (s8/s8+ port). I don't really know where else to go from here. I can't call or use my data or anything. 3days out from going back to school and still don't have it fixed... I need a second opinion before I will decide to go back to a stock rom then get root back.
Could be just something minor or...
I've got TMobile... (Well mint sim) they said that my sim card is purged and that they needed to update the Sim card or they'll send out another if nessacary. Hope they'll fix the problem.
Min and Prl is Null..
I'm guessing it's no longer the Sim card that's causing the problem. I still need help
Hey guys sorry for posting here but I was wondering if it's possible to use a sprint note 5 on Verizon? I'm thinking about getting the note 5 but I want to be able to unlock the bootloader and root. Only issue is I have Verizon. Any suggestions on which version of the note 5 I should get?
Thanks
[emoji106]
BigM69 said:
Hey guys sorry for posting here but I was wondering if it's possible to use a sprint note 5 on Verizon? I'm thinking about getting the note 5 but I want to be able to unlock the bootloader and root. Only issue is I have Verizon. Any suggestions on which version of the note 5 I should get?
Thanks
[emoji106]
Click to expand...
Click to collapse
Did you ever get an answer for this issue? I have a rooted Sprint Note 5 and switched recently to Verizon. Everything works right except my signal says roaming perpetually. That said, I am getting a data signal but I don't think it's up to snuff as far as 4g LTE. The way we got it going was the rep activated a SIM card with another phone before dropping it in mine. I had no data for a while but eventually got it to use data over mobile just, as I said, not full capacity mbps of LTE. I'm hoping to fix the signal saying roaming so I know if I have a 3g, 4g, LTE or whatever rather than just "R" and never being sure if I can access data over mobile with it being hit or miss. Any thoughts?

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