Ghost Touch on A10 - OnePlus 7 Pro Questions & Answers

It seems no one is reporting anymore ghost touch issues anymore since oneplus released an update but I'm on the latest 10.0.2 update and I continue to get the occasional ghost touch at the top area of the screen. I had to send this phone to be repaired twice and still continue to get ghost touch issues. My two best friends who also purchased the 7 Pro on my advice are also getting ghost touches with one RMAing her phone due to this issue. Both are/were on the latest update.
When Im typing on whatsapp the phone will navigate to the contacts profile due to a ghost touch on the contacts icon.
I used a sketching app to see if I can visualize the ghost touches and noticed that, although infrequent, I can get ghost touches at least every few minutes.
One thing I also noticed is that there is significant touch latency in at the corners of the screen which can be visualized using the sketch app.
Anyone else having this issue?

Related

[Q] touch screen malfunction

hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
I noticed my touchscreen becoming unresponsive when loading particular websites. Even had it freeze once (only time it ever froze on me)
What were you doing when it does this? Do you have the multitasking reg edit on?
exilkubaner said:
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
Click to expand...
Click to collapse
I know this is an old thread but this is the only reference to the exact same problem that I'm having. I'm having difficulty putting this down to hardware as the screen becomes responsive again when locking and unlocking which might point to software.
It could be a hardware issue that is resolved by locking then unlocking the phone but I don't know enough about the construction of it to have an opinion.
The advice I've had from htc is to wipe the 'phone and start again but I don't expect that to solve it (especially as their call handling system refers to Window Mobile 7 - the second large commercial organisation I've seen that on in recent weeks without looking too hard!).
Has anyone else seen this since the original post or @exilkubaner was a solution found to your problem?
Hi,
I have exactly the same problem. I hard reset my HTC 7 Pro, but no success, my screen doesn't respond until i lock/unlock the device.
So, any one have resolved this issue since the first post ?
Regards
Had the same issue, but I didn't have any roms installed.
Brought it in to Sprint and they found that I had a fried ribbon connecting the screen to the phone. Replaced under warranty.
It happened again, I determined that it was caused by my click in belt clip/holster. When I pull the phone out, it pulls the screen away from the keyboard a bit.
^Wow. Nice find. I'll have to be careful with mine now as I could easily run in to the same problem pulling it out like that.

Touch screen sensitivity

Hello. I have an Nvidia Shield tablet k1 on lollipop 5.1.1. Everything is great about this tablet except the touch screen. It is really sensitive. Also, when I am scrolling, it "jumps" and goes faster than I actually scrolled. It scrolls faster than it should. I found this thread on xda. It helped a little with the being too sensitive issue, but scrolling is still really weird. This is my second device since the first one's micro sd card was defective. They both are like this. Is there anything I can do, or do I just have to deal with it?
http://forum.xda-developers.com/shield-tablet/general/adjust-touchscreen-sensitivity-t2963326
I was opening a thread with this exact same issue. I'm not on stock though (using the latest CM12 nightly), so I don't seem to have the 'Sensor Calibration' option.
Also the touchscreen seems to register a touch even when the finger is not touching the screen.
On the other hand, if I scroll a very small distance (like 0.5 centimetres) the list I'm scrolling doesn't move at all. This doesn't happen on other devices such as my Nexus 5 and Nexus 7 and is very annoying in some cases (some games, or moving the cursor for keyboard input).
I'll try to record a video of this behaviour.
What can we do to fix this?
Update: found a video (not mine) showing the issue I'm talking about: https://www.youtube.com/watch?v=08uPtusOJHQ
anyone else with this issue?
I also have this issue on/off sporadically on stock rom.
I'll be scrolling and itll jump back the opposite direction
Its like it looses track of the touch then catches it again.
It's irritating as my S5, Nexus 2012 have no problems scrolling smoothly.
I don't recall the original shield i tested in store to have this issue either.
Currently having amazon ship me a replacement to see if its just limited to the one I received. (QA issues)
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
variance said:
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
Click to expand...
Click to collapse
Did it fix the issue I posted the video about? I'm on Cyanogenmod now so I don't have the option to calibrate the screen, but I would consider going back to stock if it fixed this issue...
Calibration doesnt help at all , same issue at brand new k1. Nvidia says thats normal functionality lol
Yeah, very normal for a gaming tablet which would require precision...
Not trying to take up for this thing but I haven't had the first touch screen issue with it . so maybe not all is affected?? I've tried to replicate the issue but just can't everywhere I touch and slide is smooth
You mean it doesn't "jump" like the OP said? I don't seem to have that issue either.
I'm more concerned about the touchscreen's precision, as shown in the video.

Oneplus 6 - Unresponsive Screen (Video Included)

I've had the phone since the day it came out. It took me a while to notice but the screen is definitely unresponsive at times. It is actually difficult to notice because, if you are like me and spend hours on your phone every day, if every so often if a touch doesn't register, your brain automatically make you repeat the gesture and you don't even think about it. And, it's OK if it happens like once a day. But with this phone, it's hundred times a day. I thought I was crazy so I recorded a video with my OP5.
See here: https://imgur.com/a/lZS4eVP
OK so this is kind of a very bad occurrence. Usually, it's not always like that. Sometimes it works perfectly fine. I also wonder if this could be the reason why the double tap to wake is also inconsistent, when the screen is off.
Also, yes, I do have a screen protector, but I've had them on all my phones and never had an issue.
Looks like this is happening only with you, is this problem occurring only in specific apps? or globally..
The touch here works snappy and very responsive. Maybe a faulty device? report to service center, I guess.
I also noted unresponsive screen once in a while while trying to click some hyperlinks or items with small clickable icons. But it's not anywhere close to what your video showed. Best and fair thing to do would be: Fresh flash the stock rom, don't install any additional apps then see if the problem persists. If it does, time to call customer service for a replacement unit. Good luck!
I've had similiar issues with my Essential PH-1, turns out it was a defect in the digitizer and I was RMA'd on it.
Nope working great here.
Do I get a new phone if I rma it? Or refurbished?
No I get this sometimes as well. Not nearly as bad as shown in your video, but sometimes it just doesn't register the touch properly and you have to touch it harder for it to register. Or when scrolling it only registers the scrolling partially
i have same problem in the same position
It happens to me sometimes when I tap the screen (for example tapping on a contact in whatsapp) that the screen doensn't respond good. When I tap a few times more and with a little more pressure it's going well. (I didn't test without the factory applyed screen protector)
Do people who have this problem use gestures? For me, the problem also occurs (no reaction when I tap the hyperlink or a small icon) but I noticed that it only occurs when the gestures are on. Maybe there is a problem.

Some info about 8.12.7 with touch issues

The UI and touches have become far more smoother and responsive after this updated BUT also comes with another issue.
Multi touches/Ghost touches now VERY NOTICEABLE and screen freezes always occur and for a temporary fix you have to lock and unlock your phone. So when playing PUBG those ghost touches will mess up your aiming example when moving and aiming together suddenly your aiming aims to the sky/ground/random places with no explanation. Also the nav buttons and the middle area sometimes doesn't register any touches and this happened around 8.11.23.
8.11.15 =probably have the less multi touch/ghost touch issues but have some sort of delay around the edges/keyboard lag
8.11.23 =fixed the touch delay on edges/keyboard lag but multi touches and screen freezes is more noticeably.
8.11.29 =same issues as .23 except it's the issues is getting worser + screen flicker yay
8.12.7 =touch and UI overall is much smoother but issues from .23 and .29 is now getting out of hand and playing tap intensive games like MOBAs and drums is heavily affected. PUBG also keeps aimiing randomly at the skies/ground when aiming+moving
I wish the devs bring the touch edges delay fix back to 8.11.15 and see how it goes
I hope the next version fixes the multi touches issue and screen freezes also
On 8.12.7 All the touch issues are solved.
Poco f1
6/64
Indian.
misleaded said:
The UI and touches have become far more smoother and responsive after this updated BUT also comes with another issue.
Multi touches/Ghost touches now VERY NOTICEABLE and screen freezes always occur and for a temporary fix you have to lock and unlock your phone. So when playing PUBG those ghost touches will mess up your aiming example when moving and aiming together suddenly your aiming aims to the sky/ground/random places with no explanation. Also the nav buttons and the middle area sometimes doesn't register any touches and this happened around 8.11.23.
8.11.15 =probably have the less multi touch/ghost touch issues but have some sort of delay around the edges/keyboard lag
8.11.23 =fixed the touch delay on edges/keyboard lag but multi touches and screen freezes is more noticeably.
8.11.29 =same issues as .23 except it's the issues is getting worser + screen flicker yay
8.12.7 =touch and UI overall is much smoother but issues from .23 and .29 is now getting out of hand and playing tap intensive games like MOBAs and drums is heavily affected. PUBG also keeps aimiing randomly at the skies/ground when aiming+moving
I wish the devs bring the touch edges delay fix back to 8.11.15 and see how it goes
I hope the next version fixes the multi touches issue and screen freezes also
Click to expand...
Click to collapse
Agree with every point. Plus there's lot of typing lag & freeze on Gboard now
If you're on Xiaomi forum/beta group please raise a issue with all these details.
yoprateekyo said:
On 8.12.7 All the touch issues are solved.
Poco f1
6/64
Indian.
Click to expand...
Click to collapse
Mine is China Variant around September batch and clean flashed 8.12.7.
Still doesn't fix the screen freezes, multitouches/ghost touches and screen flickers
But when I used 8.11.15 never had screen freezes, ghost touches error. Only touch delay lag.
I suggest your should try tapping intensive game that involve tapping on the edges like drums or sthing to check your phone.
Some people claiming it's fixed but somehow don't even know what those touch issues are.
And I'm a poco fan
jineshpatel30 said:
Agree with every point. Plus there's lot of typing lag & freeze on Gboard now
If you're on Xiaomi forum/beta group please raise a issue with all these details.
Click to expand...
Click to collapse
Too bad I'm not in any forum/beta group.
How do I apply for them?
misleaded said:
Too bad I'm not in any forum/beta group.
How do I apply for them?
Click to expand...
Click to collapse
For forum just google miui forum & log in with MI account.
Even i'm not on closed beta so i dont know about close group butvyou can find one telegram ground by googling POCO Official telegram.
And last thing is to tag poco team & jai mani on twitter with issue. It works many time s
no touch issues here
pocophone f1
6gb
128gb
As a non gamer I must say that touch seemed fine to me until flashing 8.11.29 (previously had 8.11.15).
Now the touch response seems really laggy and typing on Gboard became highly frustrating.
I've read in forums like a dozen times every week people saying that the next build fixed all touch problems, but to me, it's worse than ever.
Hope the next build fixes this, or I will just revert back to 8.11.15 until they can sort this out, assuming that the problem is not hardware without the expected quality.
misleaded said:
Too bad I'm not in any forum/beta group.
How do I apply for them?
Click to expand...
Click to collapse
Or you can just simply send error log/report at the setting menu.
Go to setting>feedback
Choose your issue.
I recommend everyone to send it once awhile to let the developers get more info and stats...
From poco official updates channel :-
We heard you, we are looking to make things better , but we can't do so without your help. So please help us help you. Please provide feedback at the link below.
https://goo.gl/forms/Qo0TdBntDXLmQ8rN2
Sent from my Poco F1 using XDA Labs
---------- Post added at 09:36 AM ---------- Previous post was at 09:31 AM ----------
And also if possible, raise the same issue here.
https://forum.poco.in/
I hope some poco team guyz will take a look there.
Sent from my Poco F1 using XDA Labs
Touch freeze
Yes I Also have the same issue of touch freezing. I don't found any solve yet. I am now on latest beta closed 8.12.7 but its still here.. I have to press lock and unlock device to screen response.. then the touch responsive and gone of freezing. but its too much disturbing... is that a hardware issue?
Sowravdas said:
Yes I Also have the same issue of touch freezing. I don't found any solve yet. I am now on latest beta closed 8.12.7 but its still here.. I have to press lock and unlock device to screen response.. then the touch responsive and gone of freezing. but its too much disturbing... is that a hardware issue?
Click to expand...
Click to collapse
How could it be a hardware issue if it only appears after update..
Have you tried the stable global miui 10.1.3?
Dna10 said:
Have you tried the stable global miui 10.1.3?
Click to expand...
Click to collapse
All the touch/flicker/scroll issues have been ironed out in this rom.
misleaded said:
Mine is China Variant around September batch and clean flashed 8.12.7.
Still doesn't fix the screen freezes, multitouches/ghost touches and screen flickers
But when I used 8.11.15 never had screen freezes, ghost touches error. Only touch delay lag.
I suggest your should try tapping intensive game that involve tapping on the edges like drums or sthing to check your phone.
Some people claiming it's fixed but somehow don't even know what those touch issues are.
And I'm a poco fan
Click to expand...
Click to collapse
I know it all . Have faced delays , ghost touches , oversensitivity in past. All solved in this last update. tried drums , Pubg , Touch Screen test everything.
yoprateekyo said:
I know it all . Have faced delays , ghost touches , oversensitivity in past. All solved in this last update. tried drums , Pubg , Touch Screen test everything.
Click to expand...
Click to collapse
Last update ?
There are lots of last updates, please specify which update you are speaking ?
RohanAJoshi said:
Last update ?
There are lots of last updates, please specify which update you are speaking ?
Click to expand...
Click to collapse
Stable 10.1.3 with android 9
Same issue here
Same issue here when playing any moba and pubg specific so when any update or fixing for this problem let us know
Has anyone tried 8.12.13?.. are these touch issues resolved- ghost touch and screen unresponsiveness??
Just got the open beta 8.12.13 OTA, following are the observation :-
1) Keyboard lag is minimized.
2) Scrolling near edges is improved but still buggy near bezels.
3) YouTube picture-in-picture mode doesn't work in full screen gesture mode in poco launcher home screen.
4) Screen flickering in lock screen is gone but further need to be tested.
4) Icon refresh is still there when minimizing any app.
5) Back gesture now works properly when any app folder on home screen is open.
6) Tuch delay of back button of navigation Bar is gone.
7) Touch sensitive of screen is bit improved.
8) Something flower like icon is added in left bottom of lockscreen.
9) Notification icon is same it was in previous beta.

Bizarre touchscreen behavior near fingerprint scanner

My screen will randomly stop registering taps in the lower center of the screen, roughly around the fingerprint sensor.
What makes this extra weird is that it will still register swipes that move through the area, but not taps in the area. This video demonstrates the issue better than I can describe it. If I put the phone to sleep and let it sit long enough, the issue sometimes resolves itself. A reboot — even a hot one — also fixes it.
To make matters weirder, a triple-tap will still launch Screen Magnifier, which leads me to believe it could be an OS issue and not a hardware one, but in all my searches I haven't heard of anyone having problems like this on Havoc while there are a number of 1+ 7 Pro complaints about a similar issue in the upper corners. Only thing is, those problems all sound like constant issues whereas mine is random and intermittent.
Has anyone heard of his happening?

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