Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
See the battery icon in this screenshot..
It seems like a hardware problem. No such reports on Zentalk.
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
I noticed in your screenshot you have VoLTE.
That is not supposed to be possible according to Asus?
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
There's a "+" in the icon, so it's fast charging, just not as fast as "++". When fast charging isn't working, there is no "+" in the battery icon**.
In my case, I can only get the two "++" with the Asus original charger as all other chargers I have don't charge fast enough.
If you're having problems, you should do what they told you at the service centre.
(** It takes a few seconds for Quick Charge to enable, so you won't see the icon right away)
Yes, I am getting single plus icon in battery after about 30 seconds of connecting the charger. Previously it used to be double plus. Now since last 3-4 days, it is single plus, and charging is also quite slow. And yes it shows Fast Charging, but with single plus. When the problem started, there was just Charging, no Fast Charging. Now Fast Charging is there, but with reduced speed than before, and with single plus.
This is Indian version of Asus 6Z. Here it comes with Volte option.
shiplum said:
Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
Click to expand...
Click to collapse
Not really helpful but I'm having the EXACT same problem. Only in my case it stopped working completely, even after a factory reset.
This started on Android 9 and after the update to Android 10 it was fixed! Until I rebooted my phone and now the same problem occurs. Everything you tried, I tried too and nothing seems to work.
I hope you'll have better luck than me solving this issue, because for there only seems to be one option left and that's to send it to Asus repair centre.
I'm pretty bummed out especially because I have the 30 edition. It was naive of me to think they'd actually put extra care in this version of the ZenFone. I'm utterly disappointed and not looking forward to having this phone opened.
If you're using a 3rd party cable, try using one that came with your phone.
Before upgrading to Android 10, I was using a 3rd party cable and was getting fast charge. After the Android 10 update, however, fast charge stopped working. Once I swapped back to the cable that came with the phone, fast charge started working again.
So if you'reusing a 3rd party cable, trying using the one that came with your phone and see if fast charge starts working again.
I have tried various combinations like:
1. Default wire and default 18W charger
2. Default wire and other 18W charger
3. 3A Wire (1metre) and default 18W charger
4. 3A Wire and other 18W charger.
Tried everything, but sometimes just CHARGING, sometimes FAST CHARGING with Single Plus, and sometimes FAST CHARGING with Double plus.
From the above, it is clear that it is not at all hardware problem, because otherwise the phone wouldn't charge at all, or wouldn't show Fast Charging with some wire, and just Charging with another.
Everything depends on the current battery charge percentage.. @ 30% my phone charged at the speed of 3020MA unti 60% then dropped to 2500, then at 80% it was about 1100 MA and once around 90% i saw 650MA.. all readings using Ampere app on playstore..
Even I am facing the same problem with 6z I have the original charger but now it doesn't shows fast charge. And sometimes it takes more than 6 hours to charge the device from 15-20% to 100%. There no + or ++ sign on battery icon. Started happening after the latest update.
I have same Fast Charging issue with Asus 6z mobile. Is there any solution for this problem.
Not because of connector...
Guys, i had the same problem, won't connect to computer and won't fast charge, just one plus slow charge, i also thought it was just because there was dust in my charger or in my phone usb port, i cleaned as i could and tried, same experience, it worsened as time passed, as time passed i couldn't charge my phone anymore, charging cable connector was a little wiggly inside my charging port, so i had to adjust my cable somehow to just get charging, i also couldn't get an exact reason for the problem, so i went on with the burden, one day my phone just shut down when it was on 10 percentage battery, i was very afraid to take it to service center as my brother had bad experiences from various authorised and local service center, but one day my phone fell from hand and just won't turn on, it vibrates and it shows the off mode charging symbol for one second and goes, just nothing else, so i was confused with what was the problem whether it was with the sub board(charging port), battery or mother board. Anyways i had to take it to a service center, so atlast i took it service center and they had to send it to somewhere else to diagnose it, after two weeks i got it, they told me that my battery was short circuit(i don't know what that is) and is in bad condition, and the reason i couldn't charge was because of charging board or sub board problem, not because of wiggly port as i thought and battery was 1200 priced and sub board 350 something like that and 400 service charge, total was around 2000, and till now no problem, and they did a clean job as it seems it was never opened and the main thing, they gave me the replaced parts too and that was a surprise as i was very suspicious with these repair centre, i don't know about all asus service centers but the service in Kottayam service center in kerala was good from my experience.
Related
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
I'd say it's the charger. There have been instances of them shorting. The last Note 4 I had did the same thing.
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
alanjrobertson said:
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
Click to expand...
Click to collapse
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Geez boet, how much does an S6 go for in SA?
I am having the same problem with my S6.
The fast charge doesn't work afree a week.
Last night I plugged in @ midnight with the original charger and cable at 5% and all apps shut down
It said "charging" and not "fast charging".
530am....only 97%.
This is pretty frustrating. It seems to have stopped in the last couple days.
Thoughts?
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Japultra said:
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Click to expand...
Click to collapse
Thanks - have now realised that I had to push the USB cable extra hard into the charger - that switched it from showing 'charging' to 'fast charging'
luckyluis said:
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Click to expand...
Click to collapse
Oddly...when I connect it to my computer...it charges (slowly of course).
But the computer never detects it.
Update
@Biggenz the S6 32gig is around the R9000 mark
@BoondckSaint try another Adaptive Fast Charger, apparently even the Qualcomm ones work too. If it still doesn't fast charge take it into SCC.
@alanjrobertson my problem started out like that, I'd have to unplug and re-plug the cable in then it would work. Now more often than not it just doesn't Fast Charge
So, I took my phone in to Samsung Customer Care and after trying numerous chargers my S6 would just say "Cable Charging" and never show "Fast Charger Connected" in the notification bar.
They tested my charger on another S6 and S6 Edge and they both worked fine and Fast charge was working. Had the correct "Fast Charger Connected" in the notification bar too.
I had to leave my S6 there and they will repair it. The technician said it's either the USB connector is faulty or the mainboard needs replacing.
I'm abit disappointed now as my s6 is only 2 weeks old and it's already had to be booked in for repairs.
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
alanjrobertson said:
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
Click to expand...
Click to collapse
I hope its just the USB plug m8. I'm suffering without my S6
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
stefan063 said:
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
Click to expand...
Click to collapse
The Samsung Care Center replaced the USB port on my phone and its fast charging again perfectly. Wasn't anything to do with the battery thankfully.
Before replacing the USB port the phone always showed "Cable charging" whenever it was plugged into the fast charger.
Now it shows Fast Charging in the notification area.
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
xionation said:
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
Click to expand...
Click to collapse
I took mine in and they fixed it. This was at the Samsung centre in my city. Took them a week because they didnt have any USB ports at their branch and had to wait for it to be couriered from Johannesburg
I'm having the exact same issue with my S6. Only a couple of months old and only showing Cable charging and intermitantly stops charging. I'd say definitely charging port. I've tried the samsung fast charger, the sony z4 tablet fast charger, my aukey quick charge 2.0 car charger and my aukey portable quick charge 2.0 portable battery. Bit annoyed
Same issue here. comp does detect it then it drops over and over. same with whatever charger im using or cord. 2 months old 920W8.
i see one of these in my future.........................
http://www.ebay.com/itm/Samsung-Gal...Port-Flex-Cable-Mic-Flex-Repair-/231521417652
Yes. same like mine. Just push the cable extra hard into the charger. it works! thanks!
mine ose as you say but their was an inbetween stage off it booting in to the vertual reality app seriously anoyying but then just wouldn charge then started fast charging for a day then again to vtgear what ever its called then stopped charging completely n then would only charge at cable charge rate ( 4 hours till charged ) its currently at samsung repair center im waiting aan email
Alright, so here is a fun issue to deal with. My notepro has always been a little slow to charge, but most of them are. However, its gotten very bad.
I have had issues with screen flicker and a little heat issues and some other small things off an on. So, fed up with it, a few days ago I rooted the tablet. It worked fine. Then I tried to install a new kernel and rom that was getting good reviews. However, when i did this, I couldnt get past the boot screen. Several reinstalls of stock and customer kernels later, my tablet started flashing and eventually died. When it was plugged in, it would show the battery icon with a circle in the middle but then die. Several tries to fix only seemed to solidify the tablet's fate.
However, yesterday I gave it another shot. I assumes the tablet had heated up and made the solder loose, so after a while it was solid again. It started charging, and after reinstalling stock rooted rom and stock kernel repeatedly, it was working again. I then installed the rom and kernel I was trying to before (I had to have a custome kernel to be able to control voltage for the screen flickering issue).
Now it is actually working. All functions are working, and oddly enough I am not seeing any screen flickering.
Only one real problem remains. Battery charging. The battery is charging so slowly that when the tablet is turned on, it doesnt charge at all, it creates a stalemate between charging and draining. It also drains pretty quick. The power drops about 5% in about 5-10 minutes of full screen brightness use (I was testing it this way to try and see if it would flicker again.
Its been charging for about an hour now, and only gone up 5%.
I have tried a couple cords and different bricks, but to no avail.
There are some thoughts, I am wondering if the tablet is only drawing power as if charging from usb, so only around 0.5a instead of 2.4a or so . I am also wondering if there is still a hardware issue.
I do not think it is the rom or the kernel, as this issue was happening as well after I got the tablet working again on stock but before I tried isntalling the rom/kernel again.
Any suggestions? I would be very appreciative.
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
If you are using usb cord not usb3 cord it will charge very little when using tablet . Mine will charge when off and below 25% to full in 7 or 8 hrs overnight.
Sent from my SPH-L300 using XDA Free mobile app
Could be a bad charging port dock/flex cable. These are actually pretty easy to replace and can be found on Amazon. I had to replace one on mine. Try searching for a usb charging port dock flex cable for samsung galaxy note pro. That will cause the issues you are seeing. However the screen flickering sounds like a voltage issue caused by a cracked solder pin from the battery connection to the board. Which is very common on these and hard to see without an electronics magnafication glass. You could try taking the back off and pressing the battery connection firmly while plugging in your tablet and powering it one to see what happens. Either way sounds like a hardware issue.
snifferno said:
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
Click to expand...
Click to collapse
Ok Guys, had the same problem with my 12.2 samsung tab pro, changed usb chargers, cables etc.
Found that the connector on the tablet itself (female) did not made good contack with the male usb.
So i simply , very careful, with a pair o pliers closed both tips on the usb conector, so the cable enters more tight. And voila, the usb amp meter i had showed a rate of charge from .33 amp , jumped to 1.73 witch is more than enough to charge and use tablet at the same time.
You need to do this at the end of the cable that plugs on the tablet, that is kind of double, maybe a e.0 usb or something like that. Make sure to close both tips. You want a tight connection
Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.
Sorry to hear but this happens to the best of devices.. At least Honor/Huawei are investigating the problem. But I would of thought they would conduct a test on your phone when it came in and again before sending it out to you. Still they would have to put on their jig and run a full test and or ship your out a replacement device.
i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..
thilak devraj said:
i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..
Click to expand...
Click to collapse
Yeah, if you have just received your device then I'd send it back to Honor and request for a replacement unit. As yours could be faulty. However if you've had it for more than 14 days then you will have to send it back to their Service Center for repairs.
Another with the same problem here...
I bought mine from a guy (second hand) at a very good price. The Fast Charge never worked and when I connect to a computer I have the same problem...
The weird thing is that if you try to charge with a power bank or a USB from a computer or laptop it charges very fast... Very. But to the AC power it takes ages. I also try with the Charger of another guy and in a shop and never have Fast Charging... Don't know what to do because for the rest the cellphone really work well.
Same problem as above. USB charging seems to work fine but AC charging is unbearably slow (50-300 mah, 10-20 hours to charge). Running stock rooted Emui 4.1. I've tried factory resetting, unrooting, relocking bootloader, rerooting, and flashing backups from when it was working and nothing seems to have made any difference. Since USB charging works normally I hope this is just a software problem but Honor needs to look into this.
The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).
evilpaul13 said:
The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).
Click to expand...
Click to collapse
I am using the charger included in the package and its not working properly, also I tried with other Honor 8 Adapter that worked on my friends Honor 8 and is not working on mine. Also tried on My aukey Quick charge 3.0 compatible AC charger and is still slow as *****. If It is connected to acomputer USB charges faster than to the power line so i assume is a software problem or bug that do not detect properly the power any solution?
Can not send it back to Huawei because I bought it as second handed...
Leeddies said:
Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.
Click to expand...
Click to collapse
The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?
HTCOneO2UKUser said:
The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?
Click to expand...
Click to collapse
Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.
Leeddies said:
Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.
Click to expand...
Click to collapse
Well I'm currently using a cable I bought from Vanguard (Shenzhen, China) and it still works now. One thing I have been doing is gaming whilst charging. The phone seems to feel hot but I didn't expect it to do this. I'm guessing the same thing would have happened if I'd been charging with the original wire which I keep at work. The constant use must have damaged it. :good:
Hello guys!
I have the same exact problem with me honor 8.
Takes forever to charge via DC and I cant access phone storage via use cable when connected to PC. I have bought and changed loads of USB cables but the problem still persists.
Anyone please help before I go crazy and ditch the phone !!!
I'm affraid there is no solution. I sent my phone back to repair centre 3 times with this problem. (No fast charge and PC not recognise. They replaced the mainboard at the end. It solved the problem for 2 days and dead again. I just gave up and living together with this fault however it's bloody annoying especially when you would like to download your pics and videos. :crying:
I have exactly the same problem, as described, with mine. It happened out of nowhere as well.
Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.
I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.
Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the "low charge" symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.
Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.
Any ideas? Thank you.
2 Pics of battery app:
imgur.com/a/YnNtp
pick up an original sony charging cable - no idea why it makes such a difference, but.........
Hi, thanks for the reply, I bought a sony charger but it's still the same, drawing about 50-300 milliamps from wall charger, not recognised by PC and takes 10 secs exactly for the phone to recognise it's being charged. It's just odd how it stopped charging before the "fix", now the new flex lets it charge slowly. Can a battery problem cause this? It still holds its charge well. Maybe this problem is recognisable by some phone repair experts around here? any ideas?
Thanks
Noticed the phone only draws charge from a 3amp charger, anything less isn't recognized. And the power drawn from a 3amp can be 30-1000ma but averages around 300 ma. Can anybody point me to a hardware forum maybe? I can't find any, i guess it need taking to a phone expert but it's gonna end up costing more than its worth with the stuff i have done already.
Aukey Quickcharge 3.0 is working fine. It is cheap too.
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
dibdin said:
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
Click to expand...
Click to collapse
Buy a UCH20
Sent from my F5321 using XDA-Developers Legacy app
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
I have exactly same problem with you
I am about to buy a new charger, yet I saw your post
At first I thought it was the cable. Then my cable work normal with other phone. So does my charger, it connect perfectly with other phone (xperia xz premium and xiaomi mi5)
It seems that our phoneis the only one who can'y charge normally.
I am quite depressed, also looking for solution. Mind if you share if you have succedeed? Thanks before
---------- Post added at 01:44 AM ---------- Previous post was at 01:25 AM ----------
Try plug in and plug out. My phone sometimes charge a normaxl. But need a lot of effort
Solved
Use the the detect usb in the notification keys before connecting the charger,, this will solve the fast recharging issues
Did you solved problem? I have same issue. Changed battery, usb-flex, no luck
Hi,
I have bought an used XZ.
The owner sold me this phone because he need new battery. I have replaced the old one after a week of test. The old battery works only for 6/10h and drain totally during night even if the phone is turned off. The new one have the same problem. I try to solve with an other battery, and nothing same problem. 12h of standby, after is totally drained. The strange thing is that I have the same battery life even when the phone is turned off, but not only this. If the phone is in 0% he charge without problem. If we have any % of battery I need to connect and disconnect the charger from a wall plug many and many times before he start charging. Phone give me the charge icon for a second and after nothing until I disconnect the charger from a wall plug(I have tested different charger and cable). During my investigation I have found that this phone results every time a little bit hot even if turned off. I have try to disconnect all is possibile, but the heat is from CPU! Now I know that this is the cause of fast discharging in all conditions.
Now I need to know if anyone with a "normal" unit feel the phone heat while turned off and while is on wich temperature have. Mine is every time on 34/35° in standby. Let me know,
thanks
i have same problem . sony xperia xz and sony corp is very very Rubbish
Hi Guys,
I found a way to charge my Xperia XZ with the same loop problem.
Try to push upper volume pad together with power button and plug in the charging cable.
Hold the buttons for 3-5 minutes - you will feel vibrating signals like 3 short and 1 long.
so hold it and then simply leave it for a several minutes and it should start to accept the charge.
Alex Kutikhin
Yes - I had this problem...fixed it by holding in POWER UP and OFF button for 120 seconds.
Do not let go...you will feel vibration (1 short, 3 short). Keep holding for 120 seconds.
Device should now be powered down. Plug in charger cable and leave device off until 100% charged.
Still no fix for the original post’s problem? Having the exact issue with my xzs right now.
lstic said:
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
Click to expand...
Click to collapse
Thanks for the hint...
Old Thread, I know, but I encountered this issue today on an Sony X compact - F5321. Fixed it and want to report back for the next guy.
Same symptoms, noticed first a slow charge, phone was drawing low current and only responding to cable after 10 seconds of plugging in. I than checked for data connection, couldn’t get any. Opened it changed the USB port - BINGO - that fixed the issue, everything working nice.
TLTR: no Solution in Software, it’s a faulty USB-port. change it.
Have a nice day.
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
never-mind...started working after a reboot.
same issue
my s8 take up to 3 hr to full charge :crying::crying::crying:
COBRA-24 said:
my s8 take up to 3 hr to full charge :crying::crying::crying:
Click to expand...
Click to collapse
It should not take more than 2 hours. If it is saying slow them you've not connected the cables firmly into their ports. If you have, you have a defective phone or cord.
I doubt this is the issue but I just noticed that there is an option (settings -> battery -> advanced settings) to toggle "fast cable charging" on or off.
I think it is enabled by default but might be worth a look.
Have the same problem. Went to settings > battery > advanced settings... Unplugged my cable, turned off fast charging, plugged the cable in, unplugged it, turned on fast charging, plugged the cable in and it works now.
Slow Charging and Charging gets stuck
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
Click to expand...
Click to collapse
I've been saying something about it for a while but no one believes me. My s8 will actually stop charging but says it charging.
Sent from my SM-G955U using Tapatalk
balasnet said:
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
Click to expand...
Click to collapse
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
No its a software problem that Samsung needs to fix because it not just 2 but a lot of people
Sent from my SM-G955U using Tapatalk
Don't use your phone while charging ...
But should go into slow charging when in use. Should at least have a message saying that or a message saying charging when you use it instead of fast charging
Sent from my SM-G955U using Tapatalk
husaintaherali said:
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
Click to expand...
Click to collapse
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
abdelha said:
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
Click to expand...
Click to collapse
Did that too. Not working.
chestersudhakar said:
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
Click to expand...
Click to collapse
I dont use my phone while charging. Also if i use it while charging it, it mostly doest even charges. Just remains at same percentage when i put it to charge.
It doesnt heat up. Remains pretty normal. Even if i play a game like mc5 while charging it at the same time it doesnt go up much in temperature.
I put my S8+ on the charger with 20% and the wife's Nexus 6 with 35% at the same time. Both are supposedly fast charge and the S8+ was at 100% 30 minutes before the Nexus 6. The S8+ has a 3500 battery and the Nexus 6 has a 3200 battery, I wouldn't call it slow charging.
I have the same problem. I can't remember if it started charging normally after unplugging the charger itself and then plugging it back in or after restarting the phone. One of those fixes it. Hoping for a fix from Samsung/Android soon!
Really odd. A reboot didn't fix the same issue for me. What fixed it was turning the charger around. I'm talking about the bit that goes into the phone. I was under the impression that with usb c it didn't matter which way the charger went into the phone. I've tried this several times and get the same result each time. Slow charge when plugged in one way and fast charge when charger plugged in upside down if that makes sense. Could I have a faulty charging cable? Or a faulty phone perhaps?
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
Click to expand...
Click to collapse
“This is a normal operating condition to prevent damage to the device.”
: While charging the S8/S8+, sometimes charging is stopped even when device is
not charged fully.
because
: During wireless or wired charging, the device and the charger may become hot.
For your safety, Samsung has applied charging algorithm to protect device
overheating.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease or stop automatically.
In Samsung authorized wireless charger, cooling mechanism (such as cooling fan,
air hole…) is applied.
Wait for the device to cool down and then begin charging the device again.