My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
never-mind...started working after a reboot.
same issue
my s8 take up to 3 hr to full charge :crying::crying::crying:
COBRA-24 said:
my s8 take up to 3 hr to full charge :crying::crying::crying:
Click to expand...
Click to collapse
It should not take more than 2 hours. If it is saying slow them you've not connected the cables firmly into their ports. If you have, you have a defective phone or cord.
I doubt this is the issue but I just noticed that there is an option (settings -> battery -> advanced settings) to toggle "fast cable charging" on or off.
I think it is enabled by default but might be worth a look.
Have the same problem. Went to settings > battery > advanced settings... Unplugged my cable, turned off fast charging, plugged the cable in, unplugged it, turned on fast charging, plugged the cable in and it works now.
Slow Charging and Charging gets stuck
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
Click to expand...
Click to collapse
I've been saying something about it for a while but no one believes me. My s8 will actually stop charging but says it charging.
Sent from my SM-G955U using Tapatalk
balasnet said:
I have S8+ with me from last 10 days. Charging with original charger takes a very long time. Horrible. Moreover on reaching 80%, the charging stops even though charging emblem is active. I have to plug out the cable and re-insert and switch it on afresh, then it starts charging, of course slowly. A strange behaviour.
Click to expand...
Click to collapse
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
No its a software problem that Samsung needs to fix because it not just 2 but a lot of people
Sent from my SM-G955U using Tapatalk
Don't use your phone while charging ...
But should go into slow charging when in use. Should at least have a message saying that or a message saying charging when you use it instead of fast charging
Sent from my SM-G955U using Tapatalk
husaintaherali said:
I am having exactly same problem. Also it has increased in past 2 days. Now it stops at 73% too sometimes. Also when my wireless charger came 3 days ago, it was unable to charge more than 3% in 20 minutes, and just stopped after that for more than 1.5 hours. I even took of s8+ from wireless charger dock and put in on again, but not charging after that.
The dealer i bought it from checked it infront of me, and it was charging properly upto 100 in his shop. But i checked it at my house and my shop, even at my friends home and its the same issue.
Right now trying to get a replacement. Dealer says that i have to talk to samsung through voiceover call, and fight them to get replacement or i wont get it. At the time of purchasing, he said he will do everything to get replacement if any issue comes up. Now says can only get replacement for first week, any longer than that and cant get it.
I paid 64,900rs for it and cant get replacement for a faulty phone within 15days. SAMSUNG SUCKS. Next time i will go for oneplus or xiaomi, cuz i may not get replacement there either but i will lose a lot less money.
Click to expand...
Click to collapse
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
abdelha said:
you guys have something wrong, my S8+ charges 0-100% in about 1hour 45min.....and this is the normal charge speed, try another samsung original cable, maybe the cable head or the S8 port is damaged
Click to expand...
Click to collapse
Did that too. Not working.
chestersudhakar said:
Is your phone overheating while charging ?
What's the ambient temperature in your location ?
There is something called swelling prevention mode where the phone stops charging when the battery temperature reaches a certain point..
Click to expand...
Click to collapse
I dont use my phone while charging. Also if i use it while charging it, it mostly doest even charges. Just remains at same percentage when i put it to charge.
It doesnt heat up. Remains pretty normal. Even if i play a game like mc5 while charging it at the same time it doesnt go up much in temperature.
I put my S8+ on the charger with 20% and the wife's Nexus 6 with 35% at the same time. Both are supposedly fast charge and the S8+ was at 100% 30 minutes before the Nexus 6. The S8+ has a 3500 battery and the Nexus 6 has a 3200 battery, I wouldn't call it slow charging.
I have the same problem. I can't remember if it started charging normally after unplugging the charger itself and then plugging it back in or after restarting the phone. One of those fixes it. Hoping for a fix from Samsung/Android soon!
Really odd. A reboot didn't fix the same issue for me. What fixed it was turning the charger around. I'm talking about the bit that goes into the phone. I was under the impression that with usb c it didn't matter which way the charger went into the phone. I've tried this several times and get the same result each time. Slow charge when plugged in one way and fast charge when charger plugged in upside down if that makes sense. Could I have a faulty charging cable? Or a faulty phone perhaps?
mrwhitee said:
My s8 is slow charging and says to use the original charger and cable but I am using the original. Anyone else having this issue?
Click to expand...
Click to collapse
“This is a normal operating condition to prevent damage to the device.”
: While charging the S8/S8+, sometimes charging is stopped even when device is
not charged fully.
because
: During wireless or wired charging, the device and the charger may become hot.
For your safety, Samsung has applied charging algorithm to protect device
overheating.
If the device heats up or the ambient air temperature rises, the charging speed may
decrease or stop automatically.
In Samsung authorized wireless charger, cooling mechanism (such as cooling fan,
air hole…) is applied.
Wait for the device to cool down and then begin charging the device again.
Related
I've plugged my Shield into the charger like 4 or 5 hours ago, now I was wondering why it was still charging, so I turned it on and the battery was at 60%, charging.
When I plugged it in, it was at like 10%.
The first charge took quite long too, I was hoping it charges faster by the second or third charge. But it doesn't.
Do you guys experience the same thing or should I try a different charger?
I measured the output of the charger and the results seem to be normal: 5,28V @2,48A
nex86 said:
I've plugged my Shield into the charger like 4 or 5 hours ago, now I was wondering why it was still charging, so I turned it on and the battery was at 60%, charging.
When I plugged it in, it was at like 10%.
The first charge took quite long too, I was hoping it charges faster by the second or third charge. But it doesn't.
Do you guys experience the same thing or should I try a different charger?
I measured the output of the charger and the results seem to be normal: 5,28V @2,48A
Click to expand...
Click to collapse
I would suggest trying a different cable and charging with your Shield powered down.
I did charge it when it was completely off, I also tried an other cable and charger and that didn't seemed to help much.
At least.. it's fully charged now after charging it for almost an entire day...
Do what most device owners do.. Charge the stuff overnight and don't worry about how long it takes... Since you are asleep and not using it anyways.
I think is a problem with you HW i mean you have a defect shield, take your waranty and return the shield to the store you bought it, or call nvidia, have you tried to calibrate your battery ? maybe that will help.
how do I calibrate it?
And I'm not sure if I can RMA it because I'm from Europe and bought it from a private Ebay dealer.
New though, not used.
edit: I noticed that it charges faster when its turned on. weird behavior isn't it?
nex86 said:
how do I calibrate it?
And I'm not sure if I can RMA it because I'm from Europe and bought it from a private Ebay dealer.
New though, not used.
edit: I noticed that it charges faster when its turned on. weird behavior isn't it?
Click to expand...
Click to collapse
To calibrate a battery such as the one the shield uses, you have to fully discharge it till the shield shuts off. Then leaving it off fully charge it. Do not use it while charging or interrupt the charging.
Wireless charging seems flaky at best. Sometimes, it works like a champ. Sometimes, my phone will stop charging, start charging, stop charging, start charging, etc. until I get annoyed, pick it up, and put it back on the charger. I left it on the charger overnight and found it at 87% this morning. I don't know if it wasn't charging properly that whole time, or if it got to 100% and then just stopped charging. Any tips on this? Anyone else having similar issues?
FYI - this is the Samsung charging pad and the phone with no case or anything on it.
No issues here. Work flawlessly
I'm also having the issue with wireless charging starting and stopping. My charging pad, however is an ebay qi pad. Seems very position dependent on both of the pads I was using successfully with my S3.
The behavior is that it will start charging, then 10 seconds to a minute later stop. Then start....then stop...
S6
I have the sony charging pad and I've noticed my S6 stops charging when I get any kind of notification...
No issues here
you shall use 2A chargers to be effective.
I do. I have an official Samsung 2A charger with an official Samsung USB cable attached to an official Samsung wireless charger.
I haven't paid attention to it throughout the day, but I did notice that if I place my phone on the wireless charger it seems to charge to 100% and then it will stop charging. I know a few nights ago the samsung puck was green when I fell asleep but in the morning when I woke up I was down to 92%. I will be taking the wireless charger with me to work tomorrow so I will know for sure if it stops charging at 100% or if it does what you are describing.
Both my gf and I bought our Galaxy s6 edge on release day at Bestbuy and with the preorder the wireless chargers we're included free. The past 2 nights both of our phones have had this issue. Mine only charged to 87% yesterday and 93% today. Hers was at 88% yestwrday and 96%today.
I'm curious if the wireless charger takes a much longer time to completely charge the device to 100%.
For me better wireless charger than wire... I think I've better battety life.
With wireless charging I use wire charger included.
xeni said:
I haven't paid attention to it throughout the day, but I did notice that if I place my phone on the wireless charger it seems to charge to 100% and then it will stop charging. I know a few nights ago the samsung puck was green when I fell asleep but in the morning when I woke up I was down to 92%. I will be taking the wireless charger with me to work tomorrow so I will know for sure if it stops charging at 100% or if it does what you are describing.
Click to expand...
Click to collapse
iirc thats supposed to happen to prevent overcharging.
Does wireless charge work with OTG plugged in?
Sent from my XT1095 using XDA Free mobile app
Gs6 owner said:
Both my gf and I bought our Galaxy s6 edge on release day at Bestbuy and with the preorder the wireless chargers we're included free. The past 2 nights both of our phones have had this issue. Mine only charged to 87% yesterday and 93% today. Hers was at 88% yestwrday and 96%today.
I'm curious if the wireless charger takes a much longer time to completely charge the device to 100%.
Click to expand...
Click to collapse
I spoke too soon... Yesterday was first wireless charching.
Today it stops at 96%
jmoney510 said:
iirc thats supposed to happen to prevent overcharging.
Click to expand...
Click to collapse
Thats makes sense but I've my wireless charger next to be bedside table and I was woken up but the charger plugged in notification sound constancy going off.
It would be really great to turn those sounds off. Also, you have to assume that there's some battery level where it will restart wireless charging, right?
flu13 said:
It would be really great to turn those sounds off. Also, you have to assume that there's some battery level where it will restart wireless charging, right?
Click to expand...
Click to collapse
This is what I was hoping for when I said above that I saw it hit 100% and then overnight it drained to 92%. I would hope that if it falls below 97% or so that it would charge again to 100% so it keeps cycling but right now I am not sure if it does it.
I've noticed the exact same problem with mine. I got the free Samsung official wireless charger from Best Buy. The phone charges to 100% every night but when it finishes, usually around 3 or 4 a.m., it just stops charging and doesn't start again. So this means that every day when I wake up my phone has drained to around 90%. This never happened with my Nexus 5 on a generic wireless charger. It always kept it topped up until I remove the phone. This is really annoying.
BTW if you go into the settings menu under battery, you can see exactly when your phone stopped charging.
jmoney510 said:
iirc thats supposed to happen to prevent overcharging.
Click to expand...
Click to collapse
that sounds like the best reason untill i hear anything more concrete, might try charging tonight direct via the cable and see if it hits 100%
but with no replaceable battery they may have introduced this to prolong the life of the battery.
I totally get not overcharging. But it's got to kick back on at some point. Leaving your phone on a charger overnight should basically guarantee 100% in the morning. Maybe at 97% it could kick back on, or at 100%, it could go into a trickle mode. I'm sure some custom development will come along and fix this problem.
Here's hoping for an update or something through soon. Gonna test a full charge before tonight and see if it actually states it reaches 100%
I'll post what I find.
Sent from my SM-G920F using XDA Free mobile app
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
I'd say it's the charger. There have been instances of them shorting. The last Note 4 I had did the same thing.
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
alanjrobertson said:
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
Click to expand...
Click to collapse
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Geez boet, how much does an S6 go for in SA?
I am having the same problem with my S6.
The fast charge doesn't work afree a week.
Last night I plugged in @ midnight with the original charger and cable at 5% and all apps shut down
It said "charging" and not "fast charging".
530am....only 97%.
This is pretty frustrating. It seems to have stopped in the last couple days.
Thoughts?
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Japultra said:
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Click to expand...
Click to collapse
Thanks - have now realised that I had to push the USB cable extra hard into the charger - that switched it from showing 'charging' to 'fast charging'
luckyluis said:
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Click to expand...
Click to collapse
Oddly...when I connect it to my computer...it charges (slowly of course).
But the computer never detects it.
Update
@Biggenz the S6 32gig is around the R9000 mark
@BoondckSaint try another Adaptive Fast Charger, apparently even the Qualcomm ones work too. If it still doesn't fast charge take it into SCC.
@alanjrobertson my problem started out like that, I'd have to unplug and re-plug the cable in then it would work. Now more often than not it just doesn't Fast Charge
So, I took my phone in to Samsung Customer Care and after trying numerous chargers my S6 would just say "Cable Charging" and never show "Fast Charger Connected" in the notification bar.
They tested my charger on another S6 and S6 Edge and they both worked fine and Fast charge was working. Had the correct "Fast Charger Connected" in the notification bar too.
I had to leave my S6 there and they will repair it. The technician said it's either the USB connector is faulty or the mainboard needs replacing.
I'm abit disappointed now as my s6 is only 2 weeks old and it's already had to be booked in for repairs.
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
alanjrobertson said:
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
Click to expand...
Click to collapse
I hope its just the USB plug m8. I'm suffering without my S6
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
stefan063 said:
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
Click to expand...
Click to collapse
The Samsung Care Center replaced the USB port on my phone and its fast charging again perfectly. Wasn't anything to do with the battery thankfully.
Before replacing the USB port the phone always showed "Cable charging" whenever it was plugged into the fast charger.
Now it shows Fast Charging in the notification area.
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
xionation said:
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
Click to expand...
Click to collapse
I took mine in and they fixed it. This was at the Samsung centre in my city. Took them a week because they didnt have any USB ports at their branch and had to wait for it to be couriered from Johannesburg
I'm having the exact same issue with my S6. Only a couple of months old and only showing Cable charging and intermitantly stops charging. I'd say definitely charging port. I've tried the samsung fast charger, the sony z4 tablet fast charger, my aukey quick charge 2.0 car charger and my aukey portable quick charge 2.0 portable battery. Bit annoyed
Same issue here. comp does detect it then it drops over and over. same with whatever charger im using or cord. 2 months old 920W8.
i see one of these in my future.........................
http://www.ebay.com/itm/Samsung-Gal...Port-Flex-Cable-Mic-Flex-Repair-/231521417652
Yes. same like mine. Just push the cable extra hard into the charger. it works! thanks!
mine ose as you say but their was an inbetween stage off it booting in to the vertual reality app seriously anoyying but then just wouldn charge then started fast charging for a day then again to vtgear what ever its called then stopped charging completely n then would only charge at cable charge rate ( 4 hours till charged ) its currently at samsung repair center im waiting aan email
Hi all,
I'm new to Samsung, with S8+ EMEA version (non-Qualcomm CPU) for ~3 months now.
This is after ~10 year with HTC while the last unit (up until 3 months ago) was the M9.
Using the same good quick car charger (compatible QC2.0) and different (original) cable I gets much slower charging with the S8+ vs. the HTC.
The scenario is the same in terms of applications and usage and both units confirm this is a "Quick charge" but the S8+ is raising in ~1% per 10 minutes while HTC did ~1% per 2 minutes.
Both were in the same light conditions, same battery temperature and such so I really wonder what the source is.
The S8+ will be fast charging indeed if stays unused in the same charger...
Thanks,
Oren
Just a guess, I believe it's heat management. Quick Change will slow down if the phone/battery is getting too hot to protect the battery. Mine behaves the same, it does not charge quick at all when I have Waze running.
mjones73 said:
Just a guess, I believe it's heat management. Quick Change will slow down if the phone/battery is getting too hot to protect the battery. Mine behaves the same, it does not charge quick at all when I have Waze running.
Click to expand...
Click to collapse
Thanks for the reply, but as I wrote earlier, I'm aware of this and there is no temperature issues while I'm checking.
Battery is in the level of 30c and less.
Sent from my SM-G955F using Tapatalk
Got the same problem . In my case was the cable and the charger I use before aukey quick charge 2.0 .it was a faulty cable solved. Go on playstore and search for ampere application check there how much you have and report back here we can compare to see if you got a faulty charger or USB cable
Aburel18 said:
Got the same problem . In my case was the cable and the charger I use before aukey quick charge 2.0 .it was a faulty cable solved. Go on playstore and search for ampere application check there how much you have and report back here we can compare to see if you got a faulty charger or USB cable
Click to expand...
Click to collapse
I'm also with Aukey quick charge 2 and the original Samsung USB cable but.
The fact is that it does indicate it's fast charging on the notifications bar.
Also, if it's closed, it does charge fast so cable and charger are fine.
The problem is somehow with the charging control while it's being used with Waze, for example, then the HTC was progressing in the charge while Samsung doesn't much proceed...
Sent from my SM-G955F using Tapatalk
I done this yesterday . I bought also the bk disabler package for 1.99£ from app store and I can ensure you that the charging is so fast now
I am not make advertising or sell something I just wanted to help you. Yesterday got 6.30 hours screen on time and the charging time decreased
https://youtu.be/Y9GX88jFIE0
My conclusion is that probably the large screen with the high brightness in daylight is the reason for the slow charge.
Usually, during night time, the same charger, cable and applications will result in much better charging progress.
Again, temperature is not a factor as I do cool it if needed and check the battery temporary to assure it is cool.
Sent from my SM-G955F using Tapatalk
So I try sorted this about 4 months.
Original cable and adapter and another 2 non original and all time same results. Nowhere it's say nothing about charging. Samsung block proper charging when is display on. I was ask them in chat they told me advice " turn off display when is charging" that is great advice when you need Nav and charging phone.
So I went to Samsung repair centre and they check phone and say all is fine so I told them my problem and they say unofficialy Samsung got some security advise when is charging and display isn't off that charging didn't work not like fast either slow charging is just keep alive.
Google new pixel have temperature block and LG have same thing like Samsung.
I know fast charging will problem with that big display and when will on. Ok but why didn't charge like slow charging. I not need phone charge in 1.5 hours but when I charging 5 hours and got +20% that is Bull****. Then come message " charging was stop then will cool down."
That is full of the Internet now. Many people has same problem.
I'm just interest if another companys Nokia one+ or HTC huawei xiaomi etc has same problem
Sent from my SM-G955F using Tapatalk
I still believe it's related to the Note 7 issues, they are more aggressive about keeping the phone battery cool when charging. Just speculation on my part but it kinda makes sense.
As I mentioned before, with htc m9 charging was faster, it is also QC2 qualified phone.
And again, my battery temperature is low, it's against the air conditioning specifically for that purpose.
Sent from my SM-G955F using Tapatalk
I think that what you will find is that the phone doesn't go above about 1.5A when the screen is on to keep the phone cool and protect against note 7 issues. I find my phone charges fast enough on Waze with a qc2.0 charger
Is there any solution for this issue? Can root app do something about it?
Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
See the battery icon in this screenshot..
It seems like a hardware problem. No such reports on Zentalk.
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
I noticed in your screenshot you have VoLTE.
That is not supposed to be possible according to Asus?
shiplum said:
See the battery icon in this screenshot..
Click to expand...
Click to collapse
There's a "+" in the icon, so it's fast charging, just not as fast as "++". When fast charging isn't working, there is no "+" in the battery icon**.
In my case, I can only get the two "++" with the Asus original charger as all other chargers I have don't charge fast enough.
If you're having problems, you should do what they told you at the service centre.
(** It takes a few seconds for Quick Charge to enable, so you won't see the icon right away)
Yes, I am getting single plus icon in battery after about 30 seconds of connecting the charger. Previously it used to be double plus. Now since last 3-4 days, it is single plus, and charging is also quite slow. And yes it shows Fast Charging, but with single plus. When the problem started, there was just Charging, no Fast Charging. Now Fast Charging is there, but with reduced speed than before, and with single plus.
This is Indian version of Asus 6Z. Here it comes with Volte option.
shiplum said:
Hello friends
Nearly 1 month before, my phone started showing "Charging" when I connected the charger to my phone, instead of "Fast Charging". There was issue of connectivity with my laptop also. My phone was sometimes detected on my laptop, and sometimes not. I tried with another 18W charger, as well as with another 3Ampere Data Cable. But it always showed "Charging" only.
I went to Asus service center, where they also couldn't find what the problem was, and told me to deposit my phone with them. I instead of giving them my phone, went home and did a Factory Reset.
Afterwards the problem was gone, and it always showed "Fast Charging" when I connected my phone with charger.
Now since yesterday, again this issue is there. But this time it's little bit different. After connecting charger, phone shows "Charging" for about 1 minute, then starts showing "Fast Charging", but there is only 1 Plus in the battery icon in the status bar. And this thing does not happen every time. Sometimes, it shows "Charging" only, and not fast charging at all.
I have tried cleaning the Type-C port of phone as well as Data Cable, tried changing the cable used for charging the phone, tried changing the charger, but still no luck. I again did a factory reset, but this time it didn't solve my problem.
When I searched Fast Charging Problem Asus on google.com, it showed that there was similar problem in Asus Zenfone 5Z.
Has anyone facing this problem? Or if anyone knows how to solve this?
I don't want to get my 2 months old phone opened by service center at all.
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Not really helpful but I'm having the EXACT same problem. Only in my case it stopped working completely, even after a factory reset.
This started on Android 9 and after the update to Android 10 it was fixed! Until I rebooted my phone and now the same problem occurs. Everything you tried, I tried too and nothing seems to work.
I hope you'll have better luck than me solving this issue, because for there only seems to be one option left and that's to send it to Asus repair centre.
I'm pretty bummed out especially because I have the 30 edition. It was naive of me to think they'd actually put extra care in this version of the ZenFone. I'm utterly disappointed and not looking forward to having this phone opened.
If you're using a 3rd party cable, try using one that came with your phone.
Before upgrading to Android 10, I was using a 3rd party cable and was getting fast charge. After the Android 10 update, however, fast charge stopped working. Once I swapped back to the cable that came with the phone, fast charge started working again.
So if you'reusing a 3rd party cable, trying using the one that came with your phone and see if fast charge starts working again.
I have tried various combinations like:
1. Default wire and default 18W charger
2. Default wire and other 18W charger
3. 3A Wire (1metre) and default 18W charger
4. 3A Wire and other 18W charger.
Tried everything, but sometimes just CHARGING, sometimes FAST CHARGING with Single Plus, and sometimes FAST CHARGING with Double plus.
From the above, it is clear that it is not at all hardware problem, because otherwise the phone wouldn't charge at all, or wouldn't show Fast Charging with some wire, and just Charging with another.
Everything depends on the current battery charge percentage.. @ 30% my phone charged at the speed of 3020MA unti 60% then dropped to 2500, then at 80% it was about 1100 MA and once around 90% i saw 650MA.. all readings using Ampere app on playstore..
Even I am facing the same problem with 6z I have the original charger but now it doesn't shows fast charge. And sometimes it takes more than 6 hours to charge the device from 15-20% to 100%. There no + or ++ sign on battery icon. Started happening after the latest update.
I have same Fast Charging issue with Asus 6z mobile. Is there any solution for this problem.
Not because of connector...
Guys, i had the same problem, won't connect to computer and won't fast charge, just one plus slow charge, i also thought it was just because there was dust in my charger or in my phone usb port, i cleaned as i could and tried, same experience, it worsened as time passed, as time passed i couldn't charge my phone anymore, charging cable connector was a little wiggly inside my charging port, so i had to adjust my cable somehow to just get charging, i also couldn't get an exact reason for the problem, so i went on with the burden, one day my phone just shut down when it was on 10 percentage battery, i was very afraid to take it to service center as my brother had bad experiences from various authorised and local service center, but one day my phone fell from hand and just won't turn on, it vibrates and it shows the off mode charging symbol for one second and goes, just nothing else, so i was confused with what was the problem whether it was with the sub board(charging port), battery or mother board. Anyways i had to take it to a service center, so atlast i took it service center and they had to send it to somewhere else to diagnose it, after two weeks i got it, they told me that my battery was short circuit(i don't know what that is) and is in bad condition, and the reason i couldn't charge was because of charging board or sub board problem, not because of wiggly port as i thought and battery was 1200 priced and sub board 350 something like that and 400 service charge, total was around 2000, and till now no problem, and they did a clean job as it seems it was never opened and the main thing, they gave me the replaced parts too and that was a surprise as i was very suspicious with these repair centre, i don't know about all asus service centers but the service in Kottayam service center in kerala was good from my experience.