Hi! I would like to ask if this is considered normal for Realme 5 RMX1911 to randomly not respond to swipes or touches? That it needs a second touch or swipe in order for the screen to recognize your finger? I tried using the phone's built-in phone manage component check. as well as 3rd-party screen testing apps. Both don't show any issues. Single and multi-touch functions, no stuck or dead pixel detected.
I think the scratch guard on screen reduces the touch sensitivity.
vimal0212 said:
I think the scratch guard on screen reduces the touch sensitivity.
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You'd think so?
If the screen was faulty, then the apps I've used should have detected any abnormalities on it.
Paolonicus said:
You'd think so?
If the screen was faulty, then the apps I've used should have detected any abnormalities on it.
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Click to collapse
I faced poor touch response due to this screen guard.
Your problem may be different.
vimal0212 said:
I faced poor touch response due to this screen guard.
Your problem may be different.
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Click to collapse
If you don't mind, can you elaborate on your issue?
Paolonicus said:
If you don't mind, can you elaborate on your issue?
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Click to collapse
I had to press two or three times on specific letter / button on screen to respond.
vimal0212 said:
I had to press two or three times on specific letter / button on screen to respond.
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Click to collapse
My issue is somewhat similar to yours. This happens esp. when opening and using the phone after it has not been used for a while. Even when just scrolling thru the apps on the app drawer, there are times that the first swipe up/down won't respond. It requires you to do it the second time. Same thing goes for just clicking or opening an app, regardless if it's pre-installed or user-installed.
Paolonicus said:
My issue is somewhat similar to yours. This happens esp. when opening and using the phone after it has not been used for a while. Even when just scrolling thru the apps on the app drawer, there are times that the first swipe up/down won't respond. It requires you to do it the second time. Same thing goes for just clicking or opening an app, regardless if it's pre-installed or user-installed.
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I strongly believe that screen guard makes problem. If we remove that, we can test
vimal0212 said:
I strongly believe that screen guard makes problem. If we remove that, we can test
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Click to collapse
I will probably do that. But in your case now, have you used another screen protector, or perhaps changed it to a tempered glass?
Paolonicus said:
I will probably do that. But in your case now, have you used another screen protector, or perhaps changed it to a tempered glass?
Click to expand...
Click to collapse
I have not tried another screen guard
I have almost the same issue. nothing wont respond except the notification bar,navigation keys. after going to home or recent apps, the issue goes away. I dont have any apps with overlay permission. It should be a software problem right? It happned to me on the dialer screen and coloros6 homescreen.
vimal0212 said:
I have not tried another screen guard
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So how is it now? Did removing the screen protector solved your issue?
Paolonicus said:
So how is it now? Did removing the screen protector solved your issue?
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Click to collapse
Pls visit service center first
vimal0212 said:
Pls visit service center first
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Click to collapse
Perhaps, but reaching a Service Center is my last option, since I bought my phone online, and getting it repaired via SC would be highly inconvenient (the nearest in my area is 15 kilometers away). That is why I am asking.
Same issue
I also faced similar problems , slightly better after changing from à thick tempered glass to a thinner one. But as I plug in the earphones touch sensitivity goes berserk. Same situation is described by many on official realme forum. Solution, if found, kindly share.
Mine touch working fine...
Sometimes I face hang issue
I also have the same problem the screen some times needs two or more touches to respond, and if the 3.5 mm headphone is connected the touch gets mad it opens apps, videos or pictures during swiping.
Does it be a software problem?
a.el_morshedy said:
I also have the same problem the screen some times needs two or more touches to respond, and if the 3.5 mm headphone is connected the touch gets mad it opens apps, videos or pictures during swiping.
Does it be a software problem?
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Click to collapse
I think the problem with thick scratch guard on the screen
Related
Has anyone else had issues with swiping down the status bar/tool bar? Sometimes I swipe several times (and slowly) and it doesn't pull down. Touching the screen anywhere else is still responsive and the phone isn't hung up. It can take me 4-5 times to get it to come down sometimes and then sometimes the issue isn't present at all. Very confusing and annoying.
FYI I'm using a tempered glass screen protector - wondering if that is hindering responsiveness?
I've had this happen but usually works on my second swipe. I'm not using a screen protector.
halocon said:
I've had this happen but usually works on my second swipe. I'm not using a screen protector.
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So odd.. didn't have this issue on my s6 active, nor any previous android phone I've owned.
You're not going high enough
HTCMDA said:
You're not going high enough
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Click to collapse
I've tried starting sliding from the Samsung logo at the top without anything happening at times. That has nothing to do with it.
It's the screen protector. Took mine off and it's night and day...
Sent from my SM-G930T using Tapatalk
Good to know. I'm going to pop mine off soon
Has an had any issues with screen calibration? Sometimes when I click on the screen it presses to the left of it. When I'm in the recents screen for my apps, it sometimes swipes away instead of selecting it, and I'm unable to consistently unlock the phone while it is charging. (Works like once in every 5 times) however, I'm on sure if that one is related.
Anyone have any ideas?
Which firmware are you on? I remember older firmwares were having a bit of a touch sensitivity isues.
Sammath said:
Which firmware are you on? I remember older firmwares were having a bit of a touch sensitivity isues.
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Click to collapse
I'm on MHA-L29C567B183. US version of the phone. Stock
Did you install a screen protector? Could be the reason for sensitivity issues. If not, I don't know. Maybe a factory reset Will help?
Sammath said:
Did you install a screen protector? Could be the reason for sensitivity issues. If not, I don't know. Maybe a factory reset Will help?
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Click to collapse
I removed the screen protector when I purchased it. I could do a factoru reset and see how it goes. Hopefully it's software related and not hardware related.
I do hope so as well then. I do have to say that the factory installed screen protector doesn't do this screen justice.
Sammath said:
I do hope so as well then. I do have to say that the factory installed screen protector doesn't do this screen justice.
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I thought it was for protecting it in the box?
Mine had a lot of air bubbles in it so removed it right away.
My charger still has the plastic on it though xD
ante0 said:
I thought it was for protecting it in the box?
Mine had a lot of air bubbles in it so removed it right away.
My charger still has the plastic on it though xD
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Click to collapse
Lol, no, this phone comes with a screen protector pre installed .
The touch sensitity is definitely off a little. I have to swipe the notification bar sometimes twice for it to come down. I also get some missed taps but it's infrequent enough that it isn't a problem for me. I heard they started fixing touch latency and optimization in 5.1. Don't know if we will ever see it.
If you are not using the stock charger weird things can happen.
Alrighty update: Factory settings still yields the same results. It's not frequent enough to make me go crazy, but it's still roughly the same. I guess my real pet peeve is when I need to go to the app manager to return to an open app and it just closes out. I've lost a lot of information that way like recipes when cooking and etc.
What I really don't understand is the fingerprint sensor not working while it's charging. It doesn't matter what charger I use. It just doesn't respond most of the time (Sometimes it unlocks like it's suppose to)
Im using Quick Charger from SS and I have this problem too. It's nice to know this is a common issue, not only me. I dont have any issues with fingerprint when charging, just notice when the battery between 5-60% it's insensitive for me (maybe quick charge is working strongly in this range), "insensitive" here means when you press and hold any things on the screen, it'll "tap" it and open it instead, all pressing or sliding or zooming actions are normal, just dragging has issue. When the battery is 70% and above, it becomes normal and no more insensitive touch. Just that so I think I can bear this thing.
When my P30 is placed on the table (I don't notice when in my pocket, duh ) it lights up the "Place finger here" in the bottom.
Does anyone have an idea why that happens?
It's not like the table is moving or anything to trigger a read, so why is it showing?
Could it result in burn-in?
I have same problem, it could result in burning, but i have no idea why it shows up
It is annoying! I've turned it off in favor of a PIN to prevent burn-in
I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...
ZigmaDK said:
I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...
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Click to collapse
I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).
ifonuser78 said:
I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).
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Click to collapse
That didn't solve it for me. It still shows up.
I still use the screen protector that was on the phone when I bought it. Did you remove yours?
ZigmaDK said:
That didn't solve it for me. It still shows up.
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What's the interval like?
ZigmaDK said:
I still use the screen protector that was on the phone when I bought it. Did you remove yours?
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Click to collapse
I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?
ifonuser78 said:
What's the interval like?
I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?
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I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.
ZigmaDK said:
I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.
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Click to collapse
I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.
I have 9.1.0.124(C431E4R2P2) and the symbol sporadically lights up for me as well
matjazzzz said:
I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.
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Click to collapse
Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?
arsenal74 said:
Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?
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Click to collapse
Yes, it's standard version... After I bought it (first day), phone was updated with this version ...
After I switch off the phone (and put it on the table), symbol shows up for a few seconds, then disappear until I move the phone ..
Maybe you should try first with .124 version .. ?
Hi
My p30 is on 115 update and still has the same problem
Anyone try without or with a different screen protector?
I have found some kind of solution, but by some reason it does not work all the time. Settings- Smart assistance- Shortcuts & gestures - wake screen - Double-tap screen to wake. Activate that option and reboot the device.
But as I can see, that light might be used as some kind of notification light since it blinks when there is something, like e-mail, message and other things that need attention. When there is no internet connection it is not blinking until you move it.
All of the above are just my personal observations and I don't insist that they are 100% correct.
Having this act as a notification indicator isn't a bad theory, although the frequency of it appearing seems wrong for that kind of use.
Personally, I'm bummed at the lack of notification light, something I had been relying on for years with all my previous phones. I might end up taking advantage of the OLED screen and just make it keep the screen on instead.
My phone updated from 111 to 121 today (I guess we have different build numbers in North America), I still see it flashing from time to time while it sits on my desk.
Update: I tried with a tempered glass screen protector and now it doesn't show up unannounced anymore.
I think it is an issue with sensitivity of the screen.
Since the April update (US unlocked, 512gb), I randomly get ghost touches. I'll be in an app, and can actually see the back, recent and home button light up at separate times, causing the app to go back a page, reload or disappear. I do have a Whitestone glass protector, but as stated, this only came about after the April update 2 days ago. Anyone else? Really not wanting to (or have the time, takes me days) factory reset to see if this is hardware or software. And so very random, and in different apps so safe mode probably wouldn't help either. I rarely use the pen. Can't replicate so can't get screen recording.
pre4speed said:
Since the April update (US unlocked, 512gb), I randomly get ghost touches. I'll be in an app, and can actually see the back, recent and home button light up at separate times, causing the app to go back a page, reload or disappear. I do have a Whitestone glass protector, but as stated, this only came about after the April update 2 days ago. Anyone else? Really not wanting to (or have the time, takes me days) factory reset to see if this is hardware or software. And so very random, and in different apps so safe mode probably wouldn't help either. I rarely use the pen. Can't replicate so can't get screen recording.
Click to expand...
Click to collapse
Clear system cache.
If that fails use safe mode to see if a 3rd party app is the cause.
Updates can break things...
Android 11 and especially 12 aren't very app friendly. Google blames the developers... I blame Gookill. The usual suspect, tastes like Apple
Yeah, these updates aren't fixing as much as they break lately. I'll try the system cache. Thanks.
pre4speed said:
Yeah, these updates aren't fixing as much as they break lately. I'll try the system cache. Thanks.
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Would help to put what firmware specifically.
I was on U1 AVCK with AT&T sim and was having way too many issues, so I reverted to U AVCJ and phone is normal again.
Kris_b1104 said:
Would help to put what firmware specifically.
I was on U1 AVCK with AT&T sim and was having way too many issues, so I reverted to U AVCJ and phone is normal again.
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It's also U1 AVCK. What issues were you having? If I downgrade, don't I have to factory reset?
pre4speed said:
It's also U1 AVCK. What issues were you having? If I downgrade, don't I have to factory reset?
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Yeah you would have to factory reset, but it's better than having ghost touches.
I was having ghost touch, battery drainage like crazy from Google Play Services, and bad SOT time, like maybe 4 hours.
On AVA6, AVC8, and AVCJ I always got about 8-9 hours SOT.
Your choice.
Kris_b1104 said:
Yeah you would have to factory reset, but it's better than having ghost touches.
I was having ghost touch, battery drainage like crazy from Google Play Services, and bad SOT time, like maybe 4 hours.
On AVA6, AVC8, and AVCJ I always got about 8-9 hours SOT.
Your choice.
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Click to collapse
I don't have drain issues thankfully, I can get a full 12 hours usage with probably close to what you got. But these ghost touches are annoying, yes. But man, factory reset and setup would take me more than 3 days which would be my days off and I just don't have time for it right now. Guess I'll have to deal. Crap.
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
termdj said:
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
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Very much so. And I just don't have the luxury of time to reset. Or downgrade.
So according to the Samsung community, taking touch sensitivity and power saving off *should* stop the ghost touches. I didn't have power saving on, but did have the other due to my glass screen protector. I'll report back in a day or so.
have you tried enabling the "show touches" in developer options to see if it is the screen being touched, or wether its just a bug in the softwre causing it ?
gav83collins said:
have you tried enabling the "show touches" in developer options to see if it is the screen being touched, or wether its just a bug in the softwre causing it ?
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Click to collapse
I can actually see the buttons get highlighted when the ghost touches happen, so no need for the show touches option. But since turning off the touch sensitivity, I haven't had one ghost touch.
Ah ok, yh I did get that, that you could see them lighting up, but that wasn't necessarily ghost touches as it were and showing touches could have confirmed that, anyway your problems solved
TONS of posts on ghost touches on reddit. Try turning off screen sensitivity. That supposedly helps, but not 100%. You'll have to wait for another update.
I had ghost touches when power saving was on. Since the second April update, the problem was solved for me. Exynos version.
pre4speed said:
Since the April update (US unlocked, 512gb), I randomly get ghost touches. I'll be in an app, and can actually see the back, recent and home button light up at separate times, causing the app to go back a page, reload or disappear. I do have a Whitestone glass protector, but as stated, this only came about after the April update 2 days ago. Anyone else? Really not wanting to (or have the time, takes me days) factory reset to see if this is hardware or software. And so very random, and in different apps so safe mode probably wouldn't help either. I rarely use the pen. Can't replicate so can't get screen recording.
Click to expand...
Click to collapse
I've had the exact same ghost touches issue only since the April security patch update. I've got a Verizon S22 Ultra 512GB with the Whitestone Dome Glass protector and I usually run power savings mode.
I've noticed the ghost touches (I'll watch the home button or recent button light up on its own without me touching it) stop when I turn off power savings mode and they will start again once I enable power savings mode. I'll have to try turning off the touch sensitivity while power savings is enabled, and see if that stops it. But, I think it has to do with the 120hz down to 60hz while in power savings mode, seems there is a bug.
There isn't rhyme or reason for what triggers the ghost touches either from my experience. The ghost touches seem to happen most in the Samsung Internet Browser Beta for me the most, but it'll also happen in the settings menu or other apps from time to time, just not as much as the browser. It'll kick me out of the browser and bring me back to my home screen and or open the recents ui. Very annoying. Turning off power savings mode seems to stop it.
I am currently running power savings mode and have turned off the touch sensitivity and it seems to have stopped the ghost touches for now. I've only had it disabled for 10 minutes or so, so not long enough to truly tell, but it seems good so far.
termdj said:
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
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Click to collapse
This is what I have had happening! I really had no idea why. I thought maybe even though I did not touch the screen, maybe I got close enough so that I triggered the "touch". But it really did not seem like that was what was happening. I do not use power saving but I do have touch sensitivity on. It never happened until recently though.
So I've had touch sensitivity off now for quite a few hours with power savings mode enabled, and I have not had any ghost touches at all whatsoever. So, apparently it's touch sensitivity being enabled that triggers the ghost touches.
Kris_b1104 said:
Yeah you would have to factory reset, but it's better than having ghost touches.
I was having ghost touch, battery drainage like crazy from Google Play Services, and bad SOT time, like maybe 4 hours.
On AVA6, AVC8, and AVCJ I always got about 8-9 hours SOT.
Your choice.
Click to expand...
Click to collapse
termdj said:
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
Click to expand...
Click to collapse
gav83collins said:
have you tried enabling the "show touches" in developer options to see if it is the screen being touched, or wether its just a bug in the softwre causing it ?
Click to expand...
Click to collapse
Justinphxaz said:
I've had the exact same ghost touches issue only since the April security patch update. I've got a Verizon S22 Ultra 512GB with the Whitestone Dome Glass protector and I usually run power savings mode.
I've noticed the ghost touches (I'll watch the home button or recent button light up on its own without me touching it) stop when I turn off power savings mode and they will start again once I enable power savings mode. I'll have to try turning off the touch sensitivity while power savings is enabled, and see if that stops it. But, I think it has to do with the 120hz down to 60hz while in power savings mode, seems there is a bug.
There isn't rhyme or reason for what triggers the ghost touches either from my experience. The ghost touches seem to happen most in the Samsung Internet Browser Beta for me the most, but it'll also happen in the settings menu or other apps from time to time, just not as much as the browser. It'll kick me out of the browser and bring me back to my home screen and or open the recents ui. Very annoying. Turning off power savings mode seems to stop it.
I am currently running power savings mode and have turned off the touch sensitivity and it seems to have stopped the ghost touches for now. I've only had it disabled for 10 minutes or so, so not long enough to truly tell, but it seems good so far.
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Click to collapse
Will_T said:
This is what I have had happening! I really had no idea why. I thought maybe even though I did not touch the screen, maybe I got close enough so that I triggered the "touch". But it really did not seem like that was what was happening. I do not use power saving but I do have touch sensitivity on. It never happened until recently though.
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Click to collapse
Justinphxaz said:
So I've had touch sensitivity off now for quite a few hours with power savings mode enabled, and I have not had any ghost touches at all whatsoever. So, apparently it's touch sensitivity being enabled that triggers the ghost touches.
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Click to collapse
Seems as tho it's touch sensitivity confirmed. No ghost touches since turning it off and actually haven't had any issues with the Whitestone protector and TS being off. Unless another update comes and makes the screen unusable with it off, I'll just keep it off. Never really used power saving at all, no idea why it's auto enabled from factory, so having that off I'm not seeing any issues either.
I have turned touch sensitivity on and off and no real difference, still there with both settings....I did pick up that some days it's a lot less then other days...yesterday I has no touches, but today a lot....no matter what the sensitivity setting is...
HI
I'm having an issue, where the touch function of the screen sometimes becomes non responsive, and reboot by holding both sidekeys is the only solution. Swithing between tiles by rotating the bezel works, only the touch function is "gone". Resetting the watch doesn't fix it.
I'm running the latest software version (R895FXXU1FVD4), my strap is as tight as can be and I clean the back of the watch every day. I'm running with screen sensitivity set On, as I have a Panzerglass on the screen.
I'm kind of hoping, that I'm not the only one, having this issue, and that someone has a valid solution.
Thanks in advance
TorbenKB said:
HI
I'm having an issue, where the touch function of the screen sometimes becomes non responsive, and reboot by holding both sidekeys is the only solution. Swithing between tiles by rotating the bezel works, only the touch function is "gone". Resetting the watch doesn't fix it.
I'm running the latest software version (R895FXXU1FVD4), my strap is as tight as can be and I clean the back of the watch every day. I'm running with screen sensitivity set On, as I have a Panzerglass on the screen.
I'm kind of hoping, that I'm not the only one, having this issue, and that someone has a valid solution.
Thanks in advance
Click to expand...
Click to collapse
i myself dont or havent experienced loss of touch but touch sensitivity with a screan protector on, maybe causing the issue, try keeping touch sensitivity off
gav83collins said:
i myself dont or havent experienced loss of touch but touch sensitivity with a screan protector on, maybe causing the issue, try keeping touch sensitivity off
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Click to collapse
Thank you for your input.
I've been using PanzerGlass since Day 1. This is a recent problem. I was hoping it was a software related one, but I'm not so sure anymore. 🥹
TorbenKB said:
Thank you for your input.
I've been using PanzerGlass since Day 1. This is a recent problem. I was hoping it was a software related one, but I'm not so sure anymore. 🥹
Click to expand...
Click to collapse
do you have moisture under the glass maybe ?
No. Everything looks and feels perfect.
On my watch4classic 46mm
I have the exact same issue from previous firmware update and to get it to responding I have to let watch go to aod mode and then wake watch again
The updates of this new wear os 3 are really messed up and have ruined experience of this watch
Latest software upgrade seems to have solved the problem.
Thanks for your replies and suggestions.