Related
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
I want to say that I noticed something similar the other day, but it was short-lived, and I'm not 100% sure. It wasn't long enough or bad enough to make me think the phone is defective, but I'm a bit used to funky capacitive button responses from my N1 days.
I can't reproduce the issue right now, though. How much usage are you talking about needing to duplicate?
Does your phone get hot, or feel hotter than normal when this happens?
I'd see if there's some particular pattern or software that seems to trigger it if you're interested in trouble-shooting.
The problem goes away when I don't touch the phone for a while (it seems that 1 hour is enough to reset the problem).
It seems "recharging".
Then with normal usage, nothing in particular, just even browsing in the settings/maps/market/browser etc., in few minutes the problem appears. The button definitely loses his "power".
It's very annoying, and my friends confirmed the same behavior.
EDIT:
Forgot to sat that the phone is not getting hotter, everything else is really normal.
Cheers
Mine definitely can be used for much more than a few minutes without the problem you're describing appearing.
I'd take it back. Factory reset the phone to protect your private data before taking it back. After the factory reset, you might want to test the behavior again, if it went away, the phone's not defective, you just had some software glitch.
Reminder, factory reset erases everything on the phone, so if you do it as troubleshooting step, be prepared to have to set the phone up from scratch again...I'm sure you knew this, but just covering my butt in case you didn't. It's a good trouble shooting step no matter what if you don't mind the hassle of re-setting things up.
I have a similar experience with the back button. Not sure what to think yet.
Sent from my Nexus S using XDA App
I had a similar problem when I had the Vibrant. Just exchanged it and luckily I got a better one without any problems. I did find out though if you are using the screen protector that came with the phone, it can cause this type of problem.
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
michele72 said:
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
Click to expand...
Click to collapse
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
distortedloop said:
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
Click to expand...
Click to collapse
Thank you, giving it a try.
Anyway, today I factory-reset my telephone and the problem of the back button is still there. I am returning the device.
Back button non responsive
Hi,
I just got my new nexus S (about an hour ago) that I was really excited about and am faced with a problem with the back button too.
Its got factory settings, so it cannot be a downloaded software issue. Also, I have not yet charged the battery at all, its still running on the same battery power that it shipped with.
The other buttons at the bottom of the phone (home, menu and search) all respond fine, its only the back button that does not seem to work. After going through this thread, I tried long-pressing the button, hard-pressing it, pressing just above it, below it, etc. It just wont respond. I had removed the screen protector it shipped with, so that cannot be the issue either.
If this is a known hardware problem (i.e. others have faced it too), irrespective of whether it is acknowledged by Samsung / Google, I'll return the handset. I do not want to spend a fortune and be landed with a handset that does not work - forget working as desired, but it does not seem to be working as designed !
Thanks & Regards,
Rohan
Yep. Definitely a problem here with the back button. There's also two other threads here about it.
I'm having similar problems. I have to touch the button just right for it to work properly
Sent from my Nexus S using XDA App
I was experiencing the same thing with my Nexus S, wasn't sure if it was the case I was using! Took of case and still had problem. I eventually returned mine cause it seemed like it was getting worse! I have a new one worth no problems, definitely a hardware problem! Return it!
Sent from my Nexus S using XDA App
michele72 said:
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
Click to expand...
Click to collapse
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
same issue was with Nexus 1. less responsive buttons. thats why there is a bigger gap between the buttons and the screen for galaxy S phones. i dont know why they did such a thing again with the nexus S. its like samsung didnt learn from anything from HTCs mistake.
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
I think this is true ...
I have an HTC Desire with AMOLED screen.
When I play a finger intensive game, like "SkyForce Reloaded", after some times, the touch is not registered.
Then I must stop for a while, or change finger
Try that, you will know what I meant.
But, I don't have issue with the back button on HTC Desire because it is a hardware button. I am just trying to explain about loosing touch registration because finger interaction on (s)amoled screen.
PS: SkyForce Reloaded is an old school shot'em up game where you control a little space ship with your finger, shooting enemies.
ll_l_x_l_ll said:
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
Click to expand...
Click to collapse
The Desire's digitizer is the same Clearpad 2000 which is used in the Nexus One (and quite a few others), the problem there is that it's pants.
Rusty! said:
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
Click to expand...
Click to collapse
lol, isnt called like that because it registers the heat from your fingers. thats why if you try to use a pen, it wont register . and thus. the screen is NOT resistive type "where it will recognize anything since its being pushed by force ? "
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Rusty! said:
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Click to expand...
Click to collapse
from your link
"A capacitive touchscreen panel is one which consists of an insulator such as glass, coated with a transparent conductor such as indium tin oxide (ITO).[7][8] As the human body is also a conductor, touching the surface of the screen results in a distortion of the screen's electrostatic field, measurable as a change in capacitance. Different technologies may be used to determine the location of the touch. The location is then sent to the controller for processing.
Hi guys,
i'm having an issue with my HTC u11, basically when i'm using the phone randomly the swipe down screen (when you swipe the screen down from top to bottom to get the notifications) comes down.
For example if while i am writing a message then drop down screen will come down when i'm typing, i then have to swipe up and continue and again.
it happens more or less all the time and is quite annoying.
any ideas?
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
killa_byte said:
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
Click to expand...
Click to collapse
Well i had the same issue. Was driving me mad! Thanks for the info.
I don't use nova and I have been experiencing this same problem so now what?
Sent from my SM-G955U using XDA-Developers Legacy app
Yeah i though the Nova setting had solved it but it seems to be back again for me, although not as frequent.
I also experience the keyboard collapsing randomly too. Anyone get that?
Hi guys, thought nova got rid bit guess not. I still get the issue. Would this be a software issue or do I have a fault with my hardware?
Any tests I can do?
I reported my issues to HTC and they replied with the following :
To test the function of the touch screen please follow the below steps
1- Dial *#*#3424#*#* > the press accept.
2- From the options, mark Line drawing test > then press run.
3- Then start drawing on the screen to check if there are parts that do not respond
The screen does not have any dead or unresponsive spots tho and the test passes without any issues.
Does anyone experience the keyboard collapses also?
I might do a full reset soon to see if that helps any. If not i will be getting back in touch with HTC.
Did all this as well, and all the tests that I've ran pass just fine. I've also done a hard reset and it didn't make any difference. I do notice that after a soft reset that it takes a while for it to happen again. It's annoying as hell so I will be monitoring this thread. Whatever you find out from htc please update this thread so we can figure out what the hell is going on.
Sent from my SM-G955U using XDA-Developers Legacy app
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
killa_byte said:
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
Click to expand...
Click to collapse
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
themuffinman said:
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
Click to expand...
Click to collapse
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
I have emailed HTC back advising them that others are reporting the issue so unlikely that it's a single handset issue.
Awaiting their reply. No doubt it will be along the same lines that @dobknobby got and have to go through the 10 day repair process.
Will update when I get a reply.
I have had the same problem, and I have done the a lot of the same steps;
I tried several different screen protectors, thinking that was causing the issue. I have had no screen protector on for the last week, and yep it still happens.
Shut off edge sense, still happened.
Tested the touch screen, and everything passed.
Last night I noticed that it seemed to be related to the pressure I was putting on the screen, if I pressed down harder on the screen and slide my finger left or right or up the notification bar would come down. Did some more testing and for awhile I was able to reproduce it about 50% of the time. I rebooted the phone into safe mode (hold power button down and then press and hold the power off option for about 5 seconds it will ask if you want to reboot into safe mode). In Safe mode I could not reproduce it, Safe mode disables ALL third party apps.
WARNING: when I rebooted my phone to go back to "normal" all of my widgets and groupings were not on the screens, had to re add them.
After doing all this testing last night, I have not seen the notification come down, but like someone said it seems to get worse the longer the phone is running before reboot.
I was going to do a hard reset, today but that sounds like that may not help.
Not sure if this is software, but with the testing I did last night it seem to work fine in safe mode. However I have wondered if it is something with the screen, like is flexing enough for the sensors at the top to react to the pressure/flex.
Well keep testing and report back.
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
OK, i have ordered HTC u11 this morning from amazon, but i guess i will cancel my order. Had many problems with htc phones in the past. Saw many reviews and thought that this one is perfect with no flaws... Ahh..... Already ordered some accessories for my new device... It's really a shame to read this kind of threads. Hope you guys will find a solution and hope that this won't be a hardware issue.
djbutter said:
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
Click to expand...
Click to collapse
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
shivadow said:
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
Click to expand...
Click to collapse
Personally I made sure to address all your points when trying to figure out what is going on. So none of this applies to me.
scotia_rfc said:
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Click to expand...
Click to collapse
It doesn't collapse for me, but i do occasionally have the notification shade pulled down.
dobknobby said:
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
Click to expand...
Click to collapse
Same here, only I was told 7 to 15 business days. Offered to give c card to have a replacement shipped, but that is no longer an option with HTC.
So when I washed my M9, I was without a device for 2 days, but now that their phone is crap, it's going to be 3-4 weeks.
Unhappy....
When my P30 is placed on the table (I don't notice when in my pocket, duh ) it lights up the "Place finger here" in the bottom.
Does anyone have an idea why that happens?
It's not like the table is moving or anything to trigger a read, so why is it showing?
Could it result in burn-in?
I have same problem, it could result in burning, but i have no idea why it shows up
It is annoying! I've turned it off in favor of a PIN to prevent burn-in
I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...
ZigmaDK said:
I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...
Click to expand...
Click to collapse
I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).
ifonuser78 said:
I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).
Click to expand...
Click to collapse
That didn't solve it for me. It still shows up.
I still use the screen protector that was on the phone when I bought it. Did you remove yours?
ZigmaDK said:
That didn't solve it for me. It still shows up.
Click to expand...
Click to collapse
What's the interval like?
ZigmaDK said:
I still use the screen protector that was on the phone when I bought it. Did you remove yours?
Click to expand...
Click to collapse
I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?
ifonuser78 said:
What's the interval like?
I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?
Click to expand...
Click to collapse
I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.
ZigmaDK said:
I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.
Click to expand...
Click to collapse
I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.
I have 9.1.0.124(C431E4R2P2) and the symbol sporadically lights up for me as well
matjazzzz said:
I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.
Click to expand...
Click to collapse
Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?
arsenal74 said:
Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?
Click to expand...
Click to collapse
Yes, it's standard version... After I bought it (first day), phone was updated with this version ...
After I switch off the phone (and put it on the table), symbol shows up for a few seconds, then disappear until I move the phone ..
Maybe you should try first with .124 version .. ?
Hi
My p30 is on 115 update and still has the same problem
Anyone try without or with a different screen protector?
I have found some kind of solution, but by some reason it does not work all the time. Settings- Smart assistance- Shortcuts & gestures - wake screen - Double-tap screen to wake. Activate that option and reboot the device.
But as I can see, that light might be used as some kind of notification light since it blinks when there is something, like e-mail, message and other things that need attention. When there is no internet connection it is not blinking until you move it.
All of the above are just my personal observations and I don't insist that they are 100% correct.
Having this act as a notification indicator isn't a bad theory, although the frequency of it appearing seems wrong for that kind of use.
Personally, I'm bummed at the lack of notification light, something I had been relying on for years with all my previous phones. I might end up taking advantage of the OLED screen and just make it keep the screen on instead.
My phone updated from 111 to 121 today (I guess we have different build numbers in North America), I still see it flashing from time to time while it sits on my desk.
Update: I tried with a tempered glass screen protector and now it doesn't show up unannounced anymore.
I think it is an issue with sensitivity of the screen.
Hi! I would like to ask if this is considered normal for Realme 5 RMX1911 to randomly not respond to swipes or touches? That it needs a second touch or swipe in order for the screen to recognize your finger? I tried using the phone's built-in phone manage component check. as well as 3rd-party screen testing apps. Both don't show any issues. Single and multi-touch functions, no stuck or dead pixel detected.
I think the scratch guard on screen reduces the touch sensitivity.
vimal0212 said:
I think the scratch guard on screen reduces the touch sensitivity.
Click to expand...
Click to collapse
You'd think so?
If the screen was faulty, then the apps I've used should have detected any abnormalities on it.
Paolonicus said:
You'd think so?
If the screen was faulty, then the apps I've used should have detected any abnormalities on it.
Click to expand...
Click to collapse
I faced poor touch response due to this screen guard.
Your problem may be different.
vimal0212 said:
I faced poor touch response due to this screen guard.
Your problem may be different.
Click to expand...
Click to collapse
If you don't mind, can you elaborate on your issue?
Paolonicus said:
If you don't mind, can you elaborate on your issue?
Click to expand...
Click to collapse
I had to press two or three times on specific letter / button on screen to respond.
vimal0212 said:
I had to press two or three times on specific letter / button on screen to respond.
Click to expand...
Click to collapse
My issue is somewhat similar to yours. This happens esp. when opening and using the phone after it has not been used for a while. Even when just scrolling thru the apps on the app drawer, there are times that the first swipe up/down won't respond. It requires you to do it the second time. Same thing goes for just clicking or opening an app, regardless if it's pre-installed or user-installed.
Paolonicus said:
My issue is somewhat similar to yours. This happens esp. when opening and using the phone after it has not been used for a while. Even when just scrolling thru the apps on the app drawer, there are times that the first swipe up/down won't respond. It requires you to do it the second time. Same thing goes for just clicking or opening an app, regardless if it's pre-installed or user-installed.
Click to expand...
Click to collapse
I strongly believe that screen guard makes problem. If we remove that, we can test
vimal0212 said:
I strongly believe that screen guard makes problem. If we remove that, we can test
Click to expand...
Click to collapse
I will probably do that. But in your case now, have you used another screen protector, or perhaps changed it to a tempered glass?
Paolonicus said:
I will probably do that. But in your case now, have you used another screen protector, or perhaps changed it to a tempered glass?
Click to expand...
Click to collapse
I have not tried another screen guard
I have almost the same issue. nothing wont respond except the notification bar,navigation keys. after going to home or recent apps, the issue goes away. I dont have any apps with overlay permission. It should be a software problem right? It happned to me on the dialer screen and coloros6 homescreen.
vimal0212 said:
I have not tried another screen guard
Click to expand...
Click to collapse
So how is it now? Did removing the screen protector solved your issue?
Paolonicus said:
So how is it now? Did removing the screen protector solved your issue?
Click to expand...
Click to collapse
Pls visit service center first
vimal0212 said:
Pls visit service center first
Click to expand...
Click to collapse
Perhaps, but reaching a Service Center is my last option, since I bought my phone online, and getting it repaired via SC would be highly inconvenient (the nearest in my area is 15 kilometers away). That is why I am asking.
Same issue
I also faced similar problems , slightly better after changing from à thick tempered glass to a thinner one. But as I plug in the earphones touch sensitivity goes berserk. Same situation is described by many on official realme forum. Solution, if found, kindly share.
Mine touch working fine...
Sometimes I face hang issue
I also have the same problem the screen some times needs two or more touches to respond, and if the 3.5 mm headphone is connected the touch gets mad it opens apps, videos or pictures during swiping.
Does it be a software problem?
a.el_morshedy said:
I also have the same problem the screen some times needs two or more touches to respond, and if the 3.5 mm headphone is connected the touch gets mad it opens apps, videos or pictures during swiping.
Does it be a software problem?
Click to expand...
Click to collapse
I think the problem with thick scratch guard on the screen
Since the April update (US unlocked, 512gb), I randomly get ghost touches. I'll be in an app, and can actually see the back, recent and home button light up at separate times, causing the app to go back a page, reload or disappear. I do have a Whitestone glass protector, but as stated, this only came about after the April update 2 days ago. Anyone else? Really not wanting to (or have the time, takes me days) factory reset to see if this is hardware or software. And so very random, and in different apps so safe mode probably wouldn't help either. I rarely use the pen. Can't replicate so can't get screen recording.
pre4speed said:
Since the April update (US unlocked, 512gb), I randomly get ghost touches. I'll be in an app, and can actually see the back, recent and home button light up at separate times, causing the app to go back a page, reload or disappear. I do have a Whitestone glass protector, but as stated, this only came about after the April update 2 days ago. Anyone else? Really not wanting to (or have the time, takes me days) factory reset to see if this is hardware or software. And so very random, and in different apps so safe mode probably wouldn't help either. I rarely use the pen. Can't replicate so can't get screen recording.
Click to expand...
Click to collapse
Clear system cache.
If that fails use safe mode to see if a 3rd party app is the cause.
Updates can break things...
Android 11 and especially 12 aren't very app friendly. Google blames the developers... I blame Gookill. The usual suspect, tastes like Apple
Yeah, these updates aren't fixing as much as they break lately. I'll try the system cache. Thanks.
pre4speed said:
Yeah, these updates aren't fixing as much as they break lately. I'll try the system cache. Thanks.
Click to expand...
Click to collapse
Would help to put what firmware specifically.
I was on U1 AVCK with AT&T sim and was having way too many issues, so I reverted to U AVCJ and phone is normal again.
Kris_b1104 said:
Would help to put what firmware specifically.
I was on U1 AVCK with AT&T sim and was having way too many issues, so I reverted to U AVCJ and phone is normal again.
Click to expand...
Click to collapse
It's also U1 AVCK. What issues were you having? If I downgrade, don't I have to factory reset?
pre4speed said:
It's also U1 AVCK. What issues were you having? If I downgrade, don't I have to factory reset?
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Yeah you would have to factory reset, but it's better than having ghost touches.
I was having ghost touch, battery drainage like crazy from Google Play Services, and bad SOT time, like maybe 4 hours.
On AVA6, AVC8, and AVCJ I always got about 8-9 hours SOT.
Your choice.
Kris_b1104 said:
Yeah you would have to factory reset, but it's better than having ghost touches.
I was having ghost touch, battery drainage like crazy from Google Play Services, and bad SOT time, like maybe 4 hours.
On AVA6, AVC8, and AVCJ I always got about 8-9 hours SOT.
Your choice.
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Click to collapse
I don't have drain issues thankfully, I can get a full 12 hours usage with probably close to what you got. But these ghost touches are annoying, yes. But man, factory reset and setup would take me more than 3 days which would be my days off and I just don't have time for it right now. Guess I'll have to deal. Crap.
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
termdj said:
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
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Very much so. And I just don't have the luxury of time to reset. Or downgrade.
So according to the Samsung community, taking touch sensitivity and power saving off *should* stop the ghost touches. I didn't have power saving on, but did have the other due to my glass screen protector. I'll report back in a day or so.
have you tried enabling the "show touches" in developer options to see if it is the screen being touched, or wether its just a bug in the softwre causing it ?
gav83collins said:
have you tried enabling the "show touches" in developer options to see if it is the screen being touched, or wether its just a bug in the softwre causing it ?
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I can actually see the buttons get highlighted when the ghost touches happen, so no need for the show touches option. But since turning off the touch sensitivity, I haven't had one ghost touch.
Ah ok, yh I did get that, that you could see them lighting up, but that wasn't necessarily ghost touches as it were and showing touches could have confirmed that, anyway your problems solved
TONS of posts on ghost touches on reddit. Try turning off screen sensitivity. That supposedly helps, but not 100%. You'll have to wait for another update.
I had ghost touches when power saving was on. Since the second April update, the problem was solved for me. Exynos version.
pre4speed said:
Since the April update (US unlocked, 512gb), I randomly get ghost touches. I'll be in an app, and can actually see the back, recent and home button light up at separate times, causing the app to go back a page, reload or disappear. I do have a Whitestone glass protector, but as stated, this only came about after the April update 2 days ago. Anyone else? Really not wanting to (or have the time, takes me days) factory reset to see if this is hardware or software. And so very random, and in different apps so safe mode probably wouldn't help either. I rarely use the pen. Can't replicate so can't get screen recording.
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I've had the exact same ghost touches issue only since the April security patch update. I've got a Verizon S22 Ultra 512GB with the Whitestone Dome Glass protector and I usually run power savings mode.
I've noticed the ghost touches (I'll watch the home button or recent button light up on its own without me touching it) stop when I turn off power savings mode and they will start again once I enable power savings mode. I'll have to try turning off the touch sensitivity while power savings is enabled, and see if that stops it. But, I think it has to do with the 120hz down to 60hz while in power savings mode, seems there is a bug.
There isn't rhyme or reason for what triggers the ghost touches either from my experience. The ghost touches seem to happen most in the Samsung Internet Browser Beta for me the most, but it'll also happen in the settings menu or other apps from time to time, just not as much as the browser. It'll kick me out of the browser and bring me back to my home screen and or open the recents ui. Very annoying. Turning off power savings mode seems to stop it.
I am currently running power savings mode and have turned off the touch sensitivity and it seems to have stopped the ghost touches for now. I've only had it disabled for 10 minutes or so, so not long enough to truly tell, but it seems good so far.
termdj said:
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
Click to expand...
Click to collapse
This is what I have had happening! I really had no idea why. I thought maybe even though I did not touch the screen, maybe I got close enough so that I triggered the "touch". But it really did not seem like that was what was happening. I do not use power saving but I do have touch sensitivity on. It never happened until recently though.
So I've had touch sensitivity off now for quite a few hours with power savings mode enabled, and I have not had any ghost touches at all whatsoever. So, apparently it's touch sensitivity being enabled that triggers the ghost touches.
Kris_b1104 said:
Yeah you would have to factory reset, but it's better than having ghost touches.
I was having ghost touch, battery drainage like crazy from Google Play Services, and bad SOT time, like maybe 4 hours.
On AVA6, AVC8, and AVCJ I always got about 8-9 hours SOT.
Your choice.
Click to expand...
Click to collapse
termdj said:
I too have the ghost touches...It's random and it started after the 1st April update. There is another thread regarding the touches as well....It can happen in any app at any time...very annoying
Click to expand...
Click to collapse
gav83collins said:
have you tried enabling the "show touches" in developer options to see if it is the screen being touched, or wether its just a bug in the softwre causing it ?
Click to expand...
Click to collapse
Justinphxaz said:
I've had the exact same ghost touches issue only since the April security patch update. I've got a Verizon S22 Ultra 512GB with the Whitestone Dome Glass protector and I usually run power savings mode.
I've noticed the ghost touches (I'll watch the home button or recent button light up on its own without me touching it) stop when I turn off power savings mode and they will start again once I enable power savings mode. I'll have to try turning off the touch sensitivity while power savings is enabled, and see if that stops it. But, I think it has to do with the 120hz down to 60hz while in power savings mode, seems there is a bug.
There isn't rhyme or reason for what triggers the ghost touches either from my experience. The ghost touches seem to happen most in the Samsung Internet Browser Beta for me the most, but it'll also happen in the settings menu or other apps from time to time, just not as much as the browser. It'll kick me out of the browser and bring me back to my home screen and or open the recents ui. Very annoying. Turning off power savings mode seems to stop it.
I am currently running power savings mode and have turned off the touch sensitivity and it seems to have stopped the ghost touches for now. I've only had it disabled for 10 minutes or so, so not long enough to truly tell, but it seems good so far.
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Click to collapse
Will_T said:
This is what I have had happening! I really had no idea why. I thought maybe even though I did not touch the screen, maybe I got close enough so that I triggered the "touch". But it really did not seem like that was what was happening. I do not use power saving but I do have touch sensitivity on. It never happened until recently though.
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Justinphxaz said:
So I've had touch sensitivity off now for quite a few hours with power savings mode enabled, and I have not had any ghost touches at all whatsoever. So, apparently it's touch sensitivity being enabled that triggers the ghost touches.
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Seems as tho it's touch sensitivity confirmed. No ghost touches since turning it off and actually haven't had any issues with the Whitestone protector and TS being off. Unless another update comes and makes the screen unusable with it off, I'll just keep it off. Never really used power saving at all, no idea why it's auto enabled from factory, so having that off I'm not seeing any issues either.
I have turned touch sensitivity on and off and no real difference, still there with both settings....I did pick up that some days it's a lot less then other days...yesterday I has no touches, but today a lot....no matter what the sensitivity setting is...