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Whenever I receive a text with pictures, it displays a downloading bar. When i click on it, it turns into a "downloading" and nothing happens. I've talked with customer support and they've suggested to add the apn on their site even though the phone already came with it by default. I don't have a data plan yet, so I'm not sure if this might be the problem. Any ideas?
Bump, anyone have this trouble also?
Tried calling for custom support, used the right settings for APN. Still cannot send pictures.
Data plan
Well, MMS does use the data and if you dont have a data plan and you are on prepaid service, you might not be able to use data at all. I'm pretty sure that in Mobilicity's case, the data used by MMS is just counted out of your data plan, its not a sepperate MMS messaging charge or anything like that. Also, make sure you have the correct APN settings, they have it on their website.
I do have the correct APN settings, MOWAP and MOMMS as detailed here.
Mobilicity has MMS for all their plans, regardless of data plan. That was exactly my first assumption that since I did not have a data plan, that pictures were not sending or receiving through.
Anyone have a nexus s with mobilicity experiencing the same problem? I've been calling custom support 6 times now, being asked to visit a local dealer, to a warranty support dealer, to back to the customer support help, and then to the samsung customer support. I've been going in circles, tried using a "demo" sim card in one of the mobilicity dealer place, no fix.
I don't have data plan. i can receive and sent mms
my settings
Name- T-Mobile US
apn- wap.voicestream.com
proxy 216.155.165.050
port 8080
mmsc- htpp://mms.msg.eng.t-mobile.com/mms/wapenc
mms proxy 216.155.165.050
mms port 8080
mcc 310
mnc 260
in order to receive or sent mms you have to check "data enabled "
Well, I got my problem fixed! Apparently you DO need a data plan to receive pictures over mms. The plan states that phones can receive them without the data plan, but smartphones handles pictures differently than regular phones.
I tested out at one of the local stores, and it works. Not sure if like you said, I just need to have "data" on, or actually have the data plan. I'll try the first when my month runs out. Thanks!
Sorry for the bump but i thought it would be better than creating a new thread for the same problem. anyhow, I've recently picked up a nexus s from mobi (with the $25 data plan) and im having problems with the MMS. I usually get a message with the size details, and a "download" button, same problem as you had, it changes to "downloading", then nothing happens.
If i scroll up in the conversation so that the "downloading" button disappears, then scroll down, it's just back to "download." Sometimes (maybe 10% of the time), the message will come up as it should, with no "download" button, the picture just shows up.
ive double and triple checked that the APN settings are 100% correct, so that can't be the problem. I manually updated to the official release of ICS 4.0.3 (from this thread) last night, but it didnt work before either (came stock with 2.3.4) Sorry for the life story, but thanks for any help.
This weekend I moved from StraightTalk (w/ATT SIM) to ATT. Everything worked fine on ST, but now that I'm on ATT directly.. I cannot receive MMS.
I can do everything fine -- send/receive SMS, access the Internet at LTE speeds, send MMS. I've tried a bunch of APN's and my current settings are below.
Any thoughts on what to switch would be greatly appreciated! Since I'm on a Nexus 5, AT&T has basically shrugged their shoulders and said, It's not an ATT phone, so all the features may not work.
Name: ATT Phone
APN: phone
Proxy: not set
Port: not set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: ://mmsc.mobile.att.net (removed the http to get past the newbie link filter)
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: Not set
APN Type: default,mms,supl,fota
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Bearer: Unspecified
MVNO Type: none
K
Is your account provisioned correctly?
That all looks right... Don't know why it won't work for you, it has always worked fine for me
Sent from my Nexus 5 using xda app-developers app
Baldilocks said:
Is your account provisioned correctly?
Click to expand...
Click to collapse
How would I know if it is not?
Everything else works as it should. LTE speed, sending/receiving SMS, sending MMS...
Edit: support rep with ATT checked the IMEI and SIM number and they match what's in the system.
Newbie link filter?
I've always had http on the mmsc setting
Sent from my Nexus 5 using xda app-developers app
Sometimes it takes a little while for messages to catch up. As long as your APN is correct, and you are on the right plan, you should be fine.
---------- Post added at 08:29 PM ---------- Previous post was at 08:27 PM ----------
*system error* said:
Newbie link filter?
I've always had http on the mmsc setting
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
He means on the forum. New users can't post links.
Baldilocks said:
Sometimes it takes a little while for messages to catch up. As long as your APN is correct, and you are on the right plan, you should be fine.
It's been 48+ hours -- seems like long enough for things to sort themselves out or it can take longer than that?
No one has said the APN is wrong... I was hoping some other folks with a Nexus 5 on ATT would be able to comment/confirm that what I have works for them.
K
Click to expand...
Click to collapse
The settings are correct.
Turn off wi-fi, make sure Data is on. and try again.
Mmsc isnt
Sent from my Nexus 5 using xda app-developers app
Baldilocks said:
The settings are correct.
Turn off wi-fi, make sure Data is on. and try again.
Click to expand...
Click to collapse
No joy. Wi-fi is off, data is on (I can get to Google). I've also tried with LTE enabled and then at 3G (LTE off). Pictures continue to send fine, but just won't receive them.
Even if Wi-fi is on, I don't receive pictures.
I guess I'll wait another couple of days and see. Worst comes to worst, I can switch back to StraightTalk w/ATT sim and be where I was. Seems odd to work correctly on a second tier (in my mind anyway) carrier and not a first tier one.
Thanks!
*system error* said:
Mmsc isnt
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
If he puts the http:// in front of the mmsc, then yes it IS a link.
---------- Post added at 09:18 PM ---------- Previous post was at 09:17 PM ----------
Kwalla said:
No joy. Wi-fi is off, data is on (I can get to Google). I've also tried with LTE enabled and then at 3G (LTE off). Pictures continue to send fine, but just won't receive them.
Even if Wi-fi is on, I don't receive pictures.
I guess I'll wait another couple of days and see. Worst comes to worst, I can switch back to StraightTalk w/ATT sim and be where I was. Seems odd to work correctly on a second tier (in my mind anyway) carrier and not a first tier one.
Thanks!
Click to expand...
Click to collapse
Yeah, really not a reason that it's not working. What size MMS are you trying to send?
I've tried about 20 different pictures that I've sent historically, plus AT&T Support couldn't send me pictures... nor could any friends. I don't know the size of any of the images. Just for fun, I've tried four different SMS/MMS apps, yeah I know.. that shouldn't matter at all.
On occasion the app has said "resizing image" before letting attache and send it, so some were "large".
K
On your AT&T account online, what type of data plan do they have you on?
Baldilocks said:
On your AT&T account online, what type of data plan do they have you on?
Click to expand...
Click to collapse
Mobile Share Value Plan 300MB
Talk: Unlimited
Text: Unlimited
1 line
I tend to use 250ish, so the limit works for me.
K
Have you tried resetting the APN and then re-entering the AT&T settings? Just to see if something needs to be cleared out?
Baldilocks said:
Have you tried resetting the APN and then re-entering the AT&T settings? Just to see if something needs to be cleared out?
Click to expand...
Click to collapse
Yes, I've deleted all the APN settings my phone had and then manually entered in the one that I'm using.
I am.. it seems, quite the anomaly!
Thanks for your time and thoughts.
K
Kwalla said:
Yes, I've deleted all the APN settings my phone had and then manually entered in the one that I'm using.
I am.. it seems, quite the anomaly!
Thanks for your time and thoughts.
K
Click to expand...
Click to collapse
It's actually happened before. It's always something simple too.
Kwalla said:
Yes, I've deleted all the APN settings my phone had and then manually entered in the one that I'm using.
I am.. it seems, quite the anomaly!
Thanks for your time and thoughts.
K
Click to expand...
Click to collapse
My wife was having that problem on her GS3 with AT&T. In the messaging app we set it to roaming Auto retrieve and it worked after that.
Hope that works for you.
Sent from my EVO using XDA Premium 4 mobile app
NaterTots said:
My wife was having that problem on her GS3 with AT&T. In the messaging app we set it to roaming Auto retrieve and it worked after that.
Click to expand...
Click to collapse
I just tried that and didn't work.
And, I would like to officially stack claim to my status as an anomaly. I had one (1)picture that I sent myself today out of about 50 that actually went through. That's right, one was sent/received.. no setting or anything changed and back to can't receive.
I did also try deleting all APNs, rebooting the phone (taking the "clean things out" idea to an extreme) and manually typed in the APN.. no good.
Could my problem be with the Message Center Number? I've seen that referenced in a few places... but as I can send, it seems that wouldn't be the issue.
If I dial *#*#4636#*#* and go into Phone Information, the SMSC is blank. While I can type info into it, there's no "save" or "update" option...
If I hit refresh it populates with "+131323149810",145
Part in "s looks right for ATT, but again... no way to save it. The Update button doesn't 'seem to do anything.
K
It's definitely a weird problem for sure. It's one of those problems that if I had the phone in front of me...it might be a different story.
When I send an MMS message my signal indicator shows data connected and with good signal but Chrome says my device is offline. Has anyone else encountered this issue and know how to fix it?
Edit #1: Why is MMS in it's own seperate APN in the settings I added the MMS into the APN for data and it may be fixed. Why would the default be wrong?
Edit #2: Added screenshots of APN & I T-Mobile is my carrier.
Edit #3: Forgot to mention I'm in the U.S. with a MHA-L29C636, still not fixed
[url]https://drive.google.com/open?id=0BwJk1tarEgzZdXdzLS1zTUVYM1E[/URL]
[url]https://drive.google.com/open?id=0BwJk1tarEgzZMEtESjlmaWtCVXc[/URL]
[url]https://drive.google.com/open?id=0BwJk1tarEgzZWmFBd202T2JhVzA[/URL]
Nobody has anything to say?
Not sure if this is relevant to your issue. My experience here on Vodafone in Australia is that when I receive an MMS, I have to turn off my WiFi and turn on mobile data, and then the MMS content will load. I assume it would be the same if I tried to send an MMS.
MeeMk said:
Not sure if this is relevant to your issue. My experience here on Vodafone in Australia is that when I receive an MMS, I have to turn off my WiFi and turn on mobile data, and then the MMS content will load. I assume it would be the same if I tried to send an MMS.
Click to expand...
Click to collapse
I have the same exact issue as these people who also have T-Mobile. Not quite the same as yours mine doesn't work even when connected to WiFi.
Hi to all. I am on Tmobile USA. On L29C636 rebranded from Chinese. Had the same exact issue with Mms after resting the device. So it happens after a reset. I solved the issue by deleting the APN and Mms settings and entered a complete new one based on Tmobile settings. Honestly it's the same but for some reason that's how it worked for me. By the way I had issues with native SMS mms app on the phone from day one. So I am using Textra and that was another work around for the Mms. Good luck
invensmaster said:
Hi to all. I am on Tmobile USA. On L29C636 rebranded from Chinese. Had the same exact issue with Mms after resting the device. So it happens after a reset. I solved the issue by deleting the APN and Mms settings and entered a complete new one based on Tmobile settings. Honestly it's the same but for some reason that's how it worked for me. By the way I had issues with native SMS mms app on the phone from day one. So I am using Textra and that was another work around for the Mms. Good luck
Click to expand...
Click to collapse
This gives me hope can you please screenshot your APN settings so I can test this solution?
Honestly I had this phone for almost 3 months and all the issues i had I was able to solve form the form here. So don't loose hope. Here is the shot u requested. In general it's the same
Im on Bell Mobility. I purchased 4 used S7's while in Florida they were unlocked on the AT&T network. When I got home all but the one worked fine. The issue with the one is that I cant send a picture with a text and this is in the stock app as well as textra. I have called Bell and after several days they say its my phone. I have replaced sim and factory reset the phone. I have checked the APN settings and they are the same as the other phones
Does anyone have any ideas
Rick
trickyrick said:
Im on Bell Mobility. I purchased 4 used S7's while in Florida they were unlocked on the AT&T network. When I got home all but the one worked fine. The issue with the one is that I cant send a picture with a text and this is in the stock app as well as textra. I have called Bell and after several days they say its my phone. I have replaced sim and factory reset the phone. I have checked the APN settings and they are the same as the other phones
Does anyone have any ideas
Rick
Click to expand...
Click to collapse
First, download using wifi both google message and keyboard from the play store. After installation, turn on your mobile data and turn off your wifi then try to send mms message. Also check network mode is swtich to lte/3g/2g (auto connect).
SirDre
There is nothing of the exact name Google Message do you mean Android Messages by Google. I have looked in my mobile networks and I do not find any setting to change to auto connect
Thanks
Rick
trickyrick said:
SirDre
There is nothing of the exact name Google Message do you mean Android Messages by Google. I have looked in my mobile networks and I do not find any setting to change to auto connect
Thanks
Rick
Click to expand...
Click to collapse
Yes Android Messages (They might drop the name soon).
Go to Settings->Connection->Mobile Networks->Network mode. Check if the settings is switch to LTE/3G/2G mode. Otherwise check Access Point Names to see if you have any settings for your carrier. Probably mms settings is not configured properly.
Samsung has upgraded their messaging and keyboard app to allow gif and mms messages. So far it only works well on Android versions 7.1.1 to 8.1. ?
I installed a Teyes CC3 unit about a month ago. I have a Verizon unlimited data plan and hotspot so I was using this combination to receive WiFi. It was a bit inconsistent so I called Verizon and negotiated a good monthly rate for an added android tablet line. I picked up a sim card from Verizon and installed it in the sim card slot as shown in the Teyes direction or what appeared to be the sim slot. The unit indicates 2 sim slots but I could only locate one. The exposed sim slot was poorly installed and it was tricky to insert the sim card. I now wonder if the two sim slots are hidden behind the perimeter trim? After installing the sim card it did not show up on the sim card interface. I called Verizon to activate the sim card to confirm it was properly installed and the rep. stated that Verizon does NOT support the Teyes android unit! Question: 1. Could anyone confirm if they have been able to connect to Verizon with a Verizon sim card? 2. Is the sim slot(s) visible on the unit or are they buried behind the plastic trim piece. Thank you
Does it have an external sim reader.The joying I have has to have the card all the way to the right on the reader for the unit to pick up the card.I am also trying to get onto the Verizon network, but no dice. I had to trick the network into thinking my unit is a phone for them to give me service, that's as far as I got. Still playing with the APN settings, but nothing get.
Did you ever find an answer to this? I have a verizon sim card as well. Shows 4G but no actual data
Didn't pursue this further after Verizon stated they don't support the T'eyes unit. I just use Hotspot on my unlimited data Verizon plan. I downloaded a Hotspot Automatic app so with Hotspot activated my phone automatically connects to the T'eyes when I turn on the radio. Works fine.
Slice235 said:
Didn't pursue this further after Verizon stated they don't support the T'eyes unit. I just use Hotspot on my unlimited data Verizon plan. I downloaded a Hotspot Automatic app so with Hotspot activated my phone automatically connects to the T'eyes when I turn on the radio. Works fine.
Click to expand...
Click to collapse
What app did you use?
I don't think these support VZW radio bands.
Just set mine up with VZW, so I was wrong, it must have been my USMobile SIM that didn't support VZW network.
Palumbum said:
What app did you use?
Click to expand...
Click to collapse
App is HotSpot Automatic by Christian Heinisch
See, I still want this to work without my phone hotspot because I'm not the only one who drives the car (and/or has an unlimited plan).
I have a spare Verizon sim for the summer that I'm parking (Visible, my kid is going away to camp) and I notice that when I put it in, I'm getting bars, and a 4G/lte icon. It is connected to the network, but I think the APN just won't populate and it won't let me set it manually.
If it didn't work, there wouldn't be bars I think. I mean, it's obviously registering itself on the network. I've used this sim in plenty of "unsupported" phones before, as long as it supports the right LTE bands, Verizon is basically a GSM carrier now. They will tell you otherwise, but even GSM unlocked phones seem to work in my experience as long as they are activated elsewhere first.
Got it working!
Please share exactly how you’ve accomplished or can you send me a dm? I have been at this for months, spending hours then giving up. Please! That’s awesome
dishe2 said:
Got it working!
Click to expand...
Click to collapse
dishe2 said:
Got it working!
Click to expand...
Click to collapse
By that I mean how did you identify what the APN settings would be? I can’t seem to find something that works.
Did you try to copy the settings from your phone?
Palumbum said:
By that I mean how did you identify what the APN settings would be? I can’t seem to find something that works.
Click to expand...
Click to collapse
j-5 said:
Did you try to copy the settings from your phone?
Click to expand...
Click to collapse
Yeah I’m unable to view them on my iPhone. Google says if carrier allows to check in cellular data settings but mine don’t show there
Palumbum said:
Yeah I’m unable to view them on my iPhone. Google says if carrier allows to check in cellular data settings but mine don’t show there
Click to expand...
Click to collapse
Sorry, you can try googling the apn settings for your carrier, or maybe put it in an Android phone. Or contact your carrier and ask them. There isn't really a network-wide setting that we can give you. I can tell you what I used on my visible line, but it's different then page plus or Verizon post paid or any other Verizon line would be so I'm not sure how useful it would be unless you're also using Visible.
I was able to get internet working on my Teyes CC3 with the following settings, although I will mention that I had to use a 3rd party APN app to unlock the edit function as default it is locked through the android interface.
I spent 2 hours trying to use other recommended APN settings using mms.vtext.com etc and they never worked.
Any options not listed were left as blank, no set, etc.
Verizon Post-paid 4G LTE Unlimited Data Line with a valid Verizon compatible device IMEI
Name
Internet
APN
VZWINTERNET
MCC
311
MNC
480
APN type
default, supl
APN Protocol
IPv4/IPv6
APN Roaming protocol
IPv4
BEARER
HSPA, GPRS, EDGE, eHRPD, UMTS, LTE, HSPAP, IWLAN, HSDPA, NR, HSUPA
sting0387 said:
I was able to get internet working on my Teyes CC3 with the following settings, although I will mention that I had to use a 3rd party APN app to unlock the edit function as default it is locked through the android interface.
I spent 2 hours trying to use other recommended APN settings using mms.vtext.com etc and they never worked.
Any options not listed were left as blank, no set, etc.
Verizon Post-paid 4G LTE Unlimited Data Line with a valid Verizon compatible device IMEI
Name
Internet
APN
VZWINTERNET
MCC
311
MNC
480
APN type
default, supl
APN Protocol
IPv4/IPv6
APN Roaming protocol
IPv4
BEARER
HSPA, GPRS, EDGE, eHRPD, UMTS, LTE, HSPAP, IWLAN, HSDPA, NR, HSUPA
Click to expand...
Click to collapse
Could you tell me the name of the apn app you used. I'm not having much luck finding one that works
sasquatch23 said:
Could you tell me the name of the apn app you used. I'm not having much luck finding one that works
Click to expand...
Click to collapse
I ended up using this one.
Change APN - Apps on Google Play
A fast link to APN Settings
play.google.com
It just opens the default android settings, but it does let me save what I change. The other app in the previous posted video did NOT work for me on my teyes cc3
sting0387 said:
I ended up using this one.
Change APN - Apps on Google Play
A fast link to APN Settings
play.google.com
It just opens the default android settings, but it does let me save what I change. The other app in the previous posted video did NOT work for me on my teyes cc3
Click to expand...
Click to collapse
Hate to dredge up this old chestnut, but did your settings stick? I added the APN, but it disappeared after a time. Any way to get it to stick?
j-5 said:
Hate to dredge up this old chestnut, but did your settings stick? I added the APN, but it disappeared after a time. Any way to get it to stick?
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Happy to help.
The settings did save. I rebooted the cc3 unit, and I had data and continue to have data. I did want to try editing the settings a bit, but I noticed when I opened the app and opened the APN settings, that they were blank, despite that my APN settings were still saved in and working in my unit. So yes the settings did stick, I continue to have data and it works perfectly fine, except if I open the app and try to view the settings they will display as blank as if they are not there, but my unit is working!
sting0387 said:
Happy to help.
The settings did save. I rebooted the cc3 unit, and I had data and continue to have data. I did want to try editing the settings a bit, but I noticed when I opened the app and opened the APN settings, that they were blank, despite that my APN settings were still saved in and working in my unit. So yes the settings did stick, I continue to have data and it works perfectly fine, except if I open the app and try to view the settings they will display as blank as if they are not there, but my unit is working!
Click to expand...
Click to collapse
yeah, mine showed for a bit, then disappeared and I have no data and no amount of adding new ones gets me data again :/