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[Q] Nexus S MMS problem! Blurry MMS in UK

Hello!
I have seen the threads on blurry MMS messages in the US.....which has been more or less fixed.....anyone in the UK have any idea how we get this fixed over here?!
I have contacted O2 and they have said the phone is not officially supported by them and therefore they cannot assist (although I bought the phone on a 2 year contract with them!!!). They have advised I take the phone back to Carphone warehouse and get another model as they cannot give me a date when the Nexus S will be supported.
Anyone have a work around for this in the UK? Surely I'm not the only one in the UK with this issue?
Regards
G
UPDATE
~~~~~
Have just spoken with O2 technical data services and they have confirmed there is nothing at all they can do and the phone apparently should be used on the network and they have no plans in the near future to support the phone and they advised I get a refund.
If anyone in the UK has found a work around for this on one of the other networks please let me know as I love the phone agh!! Its available on all the UK networks from Carphone Warehouse/Bestbuy....need to know if they have a fix!

Just tried sending an MMS to myself (may not be a valid test ) and pic looks fine.
On O2 UK (Simplicity package) using Handcent SMS. Rooted running 2.3.1 at the moment.
I've played around with the "stock" APN's which may or may not be relevant - happy to post settings if needed.

Yeah if you could post setting so I can compare that would be great!
I have tried sending a pic from the camera to myself and thats blurry also! As well as ones other people have sent me.
Dont know if its the phone settings then or something in your rooted ROM may have rectified it? Hmm...

I'm not in the UK, but 2.3.1 corrected the blurry mms for me.
Sent from my Nexus S using Tapatalk

garoelms said:
Yeah if you could post setting so I can compare that would be great!
Click to expand...
Click to collapse
MMS APN details:
Name: O2 MMS
APN: wap.o2.co.uk
Proxy: http://wap.o2.co.uk
Port:9201
Username: o2wap
Password: password
Server: http://mmsc.mms.o2.co.uk:8002
MMSC: http://mmsc.mms.o2.co.uk:8002
MMSproxy: 193.113.200.195
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms
(Originally taken from http://www.3g.co.uk/3GForum/archive/index.php/t-96298.html - post dated 12-03-2010, 11:29 AM)
You'll need to reboot for the APN to take affect.
I only have two APN's listed currently (the other is for 3g/mobile web - it's listed on the same post as the MMS APN in the link above)

sorry m8, what blurry?

I have tried all the settings you have listed and still exactly the same....cant explain it! It sends fine....but any incoming MMS messages are blurred beyond belief!!! How annoying! grr

garoelms said:
I have tried all the settings you have listed and still exactly the same....cant explain it! It sends fine....but any incoming MMS messages are blurred beyond belief!!! How annoying! grr
Click to expand...
Click to collapse
which network are you on?
i believe there is some switch that can be turn on/off on the network.
when i first switch from iphone to N1, i have similar problem.
sending a MMS to iphone is not a issue (other than needing to manually resize the picture), but upon receiving MMS, it comes in a very small picture.
at that time, i heard other users on other network does not have this issue.
if you have friends on other network, maybe you will want to borrow their sim to give it a try.

garoelms said:
Hello!
UPDATE
~~~~~
Have just spoken with O2 technical data services and they have confirmed there is nothing at all they can do and the phone apparently should be used on the network and they have no plans in the near future to support the phone and they advised I get a refund.
If anyone in the UK has found a work around for this on one of the other networks please let me know as I love the phone agh!! Its available on all the UK networks from Carphone Warehouse/Bestbuy....need to know if they have a fix!
Click to expand...
Click to collapse
What a chicken **** response from them.....it is a network issue, prolly the same issue with us on Tmobile

garoelms said:
I have tried all the settings you have listed and still exactly the same....cant explain it! It sends fine....but any incoming MMS messages are blurred beyond belief!!! How annoying! grr
Click to expand...
Click to collapse
What app are you using to send MMS with? Have you tried something like handcent?

Hi...I have tried it stock and handcent.....same issue! :-(

qwerp_ said:
which network are you on?
i believe there is some switch that can be turn on/off on the network.
when i first switch from iphone to N1, i have similar problem.
sending a MMS to iphone is not a issue (other than needing to manually resize the picture), but upon receiving MMS, it comes in a very small picture.
at that time, i heard other users on other network does not have this issue.
if you have friends on other network, maybe you will want to borrow their sim to give it a try.
Click to expand...
Click to collapse
I am on O2 UK. ANy idea what this "switch" is as they are clueless their end! I have tried another O2 sim in my handset....exactly the same issue :-(

Highland3r said:
MMS APN details:
Name: O2 MMS
APN: wap.o2.co.uk
Proxy: http://wap.o2.co.uk
Port:9201
Username: o2wap
Password: password
Server: http://mmsc.mms.o2.co.uk:8002
MMSC: http://mmsc.mms.o2.co.uk:8002
MMSproxy: 193.113.200.195
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms
(Originally taken from http://www.3g.co.uk/3GForum/archive/index.php/t-96298.html - post dated 12-03-2010, 11:29 AM)
You'll need to reboot for the APN to take affect.
I only have two APN's listed currently (the other is for 3g/mobile web - it's listed on the same post as the MMS APN in the link above)
Click to expand...
Click to collapse
When you took these APN details and put them in...did you get a green circle by them? When I entered all the details in manually.....I havent got a green circle and after reboot the net/mms wouldnt work at all! Had to "restore default" to get them back (still blurry!! haha)

You get the green circle for the default APN (afaik this should be set to the 3G/Data APN you have setup)
I don't have a green circle (MMS APN set as default) next to the MMS APN either.
You should also ensure you have your 3G/data APN set as default (use the settings on that post if needed) and just delete the other APN's from the list.

garoelms said:
I am on O2 UK. ANy idea what this "switch" is as they are clueless their end! I have tried another O2 sim in my handset....exactly the same issue :-(
Click to expand...
Click to collapse
Have you tried an app such as picsay to reduce the size of the image see if that helps?
YGPM btw

Highland3r said:
Have you tried an app such as picsay to reduce the size of the image see if that helps?
YGPM btw
Click to expand...
Click to collapse
Outgoing MMS is fine, resizes ok....and an be viewed on the other handsets with no issues.....its only incoming MMS that goes blurry beyond recognition

Firstly thanks to Highland3r this post with the MMS APN settings got sending and receiving working on my Nexus S! Secondly also being on O2 UK I concur the MMS messages all come through with low res small scaled pictures. I had the same issue on my previous HTC hero too.
Its definitely down to O2 not recognising the capabilities/supporting the phone type so it defults to the lowest res/size their MMS server supports.
OP you got a complete BS answer off O2 - They should simply add the nexus S into their list of supported phones and ensure their MMS server knows about them!

Sorry to bring up such an old thread but did anyone manage to solve the problem of the blurry mms's? I'm on giffgaff which uses the o2 network and have the same problem. Funnily enough it seemed fine when I first used it and friends pictures that they sent me were coming through at about 200k. I recently had to do a reinstall of the firmware and im having troubles now. I can send myself a picture via the stock app or gosms and can see it has resized it to 150k+ for outgoing but when I receive it back it has resized to anything below 20k making it un viewable.

I started using the Handcent SMS app, instead of the stock one, and it seemed to fix the problem for me
Sent from my Nexus S using XDA App

Unable to send SMS/MMS to AT&T Phone

My girlfriend has a Samsung Captivate and she can send me SMS/MMS but I cannot send her.
I have called AT&T Tech Support and also T-Mobile Tech Support, nobody can give me solid answers or resolutions.
Our workaround is to use that TiKL Touch2Talk Application for messaging, but this is simply annoying!
Anyone? Ideas? Also, anyone wish to PM me a phone number if they use AT&T so I can test with your line?
Thanks a lot guys,
Michael

What phone are you using and through what carrier and also what firmware?

I am using the Samsung Galaxy S 4G with T-Mobile.
Stock firmware, haven't flashed anything. Its out of box.

Try going into Settings/Wireless and Network/Mobile Network Settings and then Access Point Names.
See if there's an APN showing T-MOBILE US then underneath epc.tmobile.com
If there's nothing then click the menu key on the bottom left and select New APN.
Either way make sure it matches these settings.
Name: T-Mobile US
APN: epc.tmobile.com
Proxy: Not set
Port: Not set
User name: Not set
Password: Not Set
Server: Not set
MMSC: http://mms.msg.eng.tobile.com/mms/wapenc
MMS proxy: Not Set
MMS: port: Not Set
MCC: 310
MNC: 260
Authentication type: None
APN type: Internet + MMS
Hope this helps.

Yep, everything matches. =(

* UPDATE *
I sent an MMS just fine, but SMS is still not working!

mikeDCMDVA said:
My girlfriend has a Samsung Captivate and she can send me SMS/MMS but I cannot send her.
I have called AT&T Tech Support and also T-Mobile Tech Support, nobody can give me solid answers or resolutions.
Our workaround is to use that TiKL Touch2Talk Application for messaging, but this is simply annoying!
Anyone? Ideas? Also, anyone wish to PM me a phone number if they use AT&T so I can test with your line?
Thanks a lot guys,
Michael
Click to expand...
Click to collapse
here's a work around. remove the dashes from the contacts phone number when sending MMS.

I've had the same issue when my friend (on the iphone) and I try to send mms to each other.
Sent from my SGH-T959V using XDA Premium App

First, removing the dashes definitely does not work, lol.
IPhone also, that sucks, Mann I don't know where to turn for this one...
Sent from my SGH-T959V using XDA App

mikeDCMDVA said:
First, removing the dashes definitely does not work, lol.
IPhone also, that sucks, Mann I don't know where to turn for this one...
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
I'm referring to sending MMS messages. MMS has always been an issue even on the Vibrant. Oh BTW! removing the dashes is one of the quick fix that you can do to fix the MMS sending issue! if you use the search bar you will see what i'm talking about... soo search around this forum instead of asking and laughing at the someone who is trying to help with your situation. I suggest go find help somewhere else!

Not laughing at you, just laughing at how there isn't really any information about this...I have never had a problem like this before with any phone....

APN Settings with working MMS (Skyrocket)

Ok, for those of us that have problems connecting to non-mobile websites, this solution worked for me. I've tried so many combinations- all resulted in internet working, but no MMS. I need MMS!!!
I was also up all night with AT&T regarding this issue (still pending). So after a couple hours, multiple tries, I hung up, they said they'll call me back after they find a solution. Whatever! It was 3:30am, I was trying different combinations until I passed out. I woke up and it was working!!! Powered off & on a few times. Still working. Applied the same settings on the wife's Skyrocket and now it's all working.
Name: attwap (name it whatever you want)
APN: wap.cingular
MMSC: http://mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port: 80
MCC: 310
MNC: 410
Menu> Save. BackButton. Select the APN you created (green dot). BackButton. Done.
Noobs - To get to APN settings: Menu> Settings> Wireless and network> Mobile Networks> Access Point Names. Menu> New APN.

I dont know if "wap.cingular" is faster than "phone" (other APN), or vice versa. I tried speedtest on both, same ballpark in my area. The point is that the internet and MMS is working. I will "settle" for this until AT&T fixes this problem. LTE not yet available in my area. They said the PTA network is brand new and they're still working out the kinks.
Hope this works for you, too.

Works great man, I spent a lot of time on this last night couldn't get both internet and mms to work.

Ditto, I ended up going back to pta because I couldn't get MMS to work on anything else.

I'm glad it worked for you guys too. I was a bit annoyed switching back and forth whenever I had to send an MMS. The trouble was my wife couldnt- didnt know how. Now life is good... for now...

Well LTE is suppose to roll out to NY in the near future so hopefully we only have to use this work around for a bit more.

APN Differences?
Thanks Mike-
Works great! Data is constant now throughout all the sites I visit, no data loss. Also MMS works! And through speedtest app my DL is very close to the other APNS here in my non-LTE market in Harrisburg, PA.
Can somebody explain or point me in the direction of the differences between the APNS: pta, phone, and wap cingular?

madmike23 said:
I dont know if "wap.cingular" is faster than "phone" (other APN), or vice versa. I tried speedtest on both, same ballpark in my area. The point is that the internet and MMS is working. I will "settle" for this until AT&T fixes this problem. LTE not yet available in my area. They said the PTA network is brand new and they're still working out the kinks.
Hope this works for you, too.
Click to expand...
Click to collapse
looks as though you can't even use the phone apn along with the those mms setting in the same profile anyway.

Worked for me also.

Seems to work for me too. I don't know much but, all this cingular stuff wouldn't suggest we are using a different network would it? And we get a bill for roaming or something lol

Cingular is AT&T.

Oh that's right lol I forgot

Got up this morning and no data. Had to restart the phone. apn still set with new settings.

geff603 said:
Got up this morning and no data. Had to restart the phone. apn still set with new settings.
Click to expand...
Click to collapse
After restart, did the data come back on? No problems here. Both phones working fine.

Yeah the data came back on but it just stopped working during the night for some reason

geff603 said:
Yeah the data came back on but it just stopped working during the night for some reason
Click to expand...
Click to collapse
Dont think it's an APN issue. "wap.cingular" is widely used. Maybe the phone just needed a restart. I treat my phone like my computer, leave it on all day, but reboot it every once in a while... and of course, back that thing up. (I dont mean the song)

is this supposed to fix the network issue well when loading non-mlbile sites? i tested my rocket with a friend that has the htc vivid and i was completely humiliated because his thing is blazing fast.

I changed my settings and still don't have mms plleeeeasse help
Sent from my SAMSUNG-SGH-I727 using XDA App

deymayor said:
is this supposed to fix the network issue well when loading non-mlbile sites? i tested my rocket with a friend that has the htc vivid and i was completely humiliated because his thing is blazing fast.
Click to expand...
Click to collapse
No, not fix. Its just a work around to get your internet working with MMS still active. Not supposed to make things faster, better or orgasmic... just working.

Driggity420 said:
I changed my settings and still don't have mms plleeeeasse help
Click to expand...
Click to collapse
Did you do everything in the instructions? Including selecting the APN (green dot)?

Unlimited APN

I hope this help throttled users. Since the wap.cingular APN bypass doesn't work anymore I use the visual voicemail APN to avoid being throttled. Create a new access point network and use acds.voicemail for APN, select internet+mms for APN type, and save. This gives me 2-3Mbps speed, good enough to stream radio and it doesn't trigger data counter.

shhhhh!

CZ Eddie said:
shhhhh!
Click to expand...
Click to collapse
Ooops, sorry, fixed

hey would this method make you go over your limit if you have a 5 gb data plan ?
Sent from my SAMSUNG-SGH-I727 using XDA

CZ Eddie said:
shhhhh!
Click to expand...
Click to collapse
Why???

can you screenshot the APN and post? I'm a tad OCD and want to make sure it's all perfect.
Sent from my SAMSUNG-SGH-I727 using xda premium

Cannot get this to pick up a data signal any more info on what could be wrong any one else have this working?
Sent from my SAMSUNG-SGH-I727 using XDA

Not sure why it's not working on others but it's working for me. You need to have visual voicemail activated with your LTE data plan. This apn is unlimited, meaning your data usage will always stay at 0. Data speed is between 2-3 Mbps. Btw if you're in an LTE area sometimes this apn won't work. Everytime I go to NYC or sometimes at Queens, my data is on/off with this apn, no big deal coz I just use the 'pta' APN.

aceownstheworld said:
can you screenshot the APN and post? I'm a tad OCD and want to make sure it's all perfect.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Here's my apn setting using sean's current rom
Name: unlimited
APN: acds.voicemail
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: not set
MMS proxy: not set
MMS port: not set
MCC: 310
MNC: 410
Authentication type: not set
APN type: internet + mms
Bearer: Unspecified

killer510 said:
Here's my apn setting using sean's current rom
Name: unlimited
APN: acds.voicemail
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: not set
MMS proxy: not set
MMS port: not set
MCC: 310
MNC: 410
Authentication type: not set
APN type: internet + mms
Bearer: Unspecified
Click to expand...
Click to collapse
Same as mine. Works great
Sent from my SAMSUNG-SGH-I727 using xda premium

I don't use visual voice mail, is it necessary that I do to make this work? If so, how does one "activate" it? Do I have to make a phone call to ATT or is it something I can do on my phone? Also, do you disable packet data before you switch the APN to the voicemail one and then reenable it? Of course all of this might not matter, I do live in San Francisco/LTE area...still willing to give it a shot though

Man they are gonna notice this thread and by tomorrow the apn will not work. Please remove this thread to avoid the few of us who have found that this works from getting disconnected just like the rest of the apn fixes.
We are spied on by At&t workers constantly so they are always a step behind us but catch up quick...
Sent from my SAMSUNG-SGH-I727 using xda premium

???
How does this work...I thought it was managed from your SIM?

Mine is showing 4G using this apn but my phone won't connect to anything. Any ideas?
Sent from my SAMSUNG-SGH-I727 using XDA

MIKE1186 said:
Mine is showing 4G using this apn but my phone won't connect to anything. Any ideas?
Sent from my SAMSUNG-SGH-I727 using XDA
Click to expand...
Click to collapse
Same thing here.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Open AT&T visual voicemail app and let it setup your vvm. Once everything is done, create this apn and save. This apn only works if you're using the AT&T visual voicemail app. Like what other have said, this apn sometimes don't work if you're in an LTE area. My friend just bought a Galaxy Note and he's using this apn with no problem.

Is visual voicemail a feature that I need to add to my monthly plan? Free or $$$? I opened up the app and it says I need to dial voice mail to set it up, all I get when I go to voicemail is it prompts me for my password and then goes to the normal mailbox options

ManImCool said:
Is visual voicemail a feature that I need to add to my monthly plan? Free or $$$? I opened up the app and it says I need to dial voice mail to set it up, all I get when I go to voicemail is it prompts me for my password and then goes to the normal mailbox options
Click to expand...
Click to collapse
No, visual voicemail is free. It is included with your LTE data plan. When you open the app it will dial your voicemail and ask you for your password. Once you enter your password, either end call or press *. After that it will go back to the visual voicemail app again.
Sent from my SAMSUNG-SGH-I727 using XDA

xlazaruzx said:
No, visual voicemail is free. It is included with your LTE data plan. When you open the app it will dial your voicemail and ask you for your password. Once you enter your password, either end call or press *. After that it will go back to the visual voicemail app again.
Sent from my SAMSUNG-SGH-I727 using XDA
Click to expand...
Click to collapse
I've tried that multiple times but I keep getting "an account verification has not been received yet" in the VV app

ManImCool said:
I've tried that multiple times but I keep getting "an account verification has not been received yet" in the VV app
Click to expand...
Click to collapse
Call AT&T and tell them your visual voicemail is not working. They will reset it for you.
Sent from my SAMSUNG-SGH-I727 using XDA

[Q] MMS APN for T-Mobile USA after Black Update

After the black update, I lost the ability to send and receive MMS on my Unlocked Lumia 1020 on T-Mobile USA network. I've entered the fast.t-mobile.com APN settings on both Internet and MMS, I have 4G LTE internet working, but MMS still does not work.
Before there was a Nokia app that auto configured this for me. I can't seem to find this after the Black update, or it is baked into the system now, but for the life of me, I cannot get the MMS working with the APN settings I have. Tried both epc and fast.

neilkarunatilaka said:
After the black update, I lost the ability to send and receive MMS on my Unlocked Lumia 1020 on T-Mobile USA network. I've entered the fast.t-mobile.com APN settings on both Internet and MMS, I have 4G LTE internet working, but MMS still does not work.
Before there was a Nokia app that auto configured this for me. I can't seem to find this after the Black update, or it is baked into the system now, but for the life of me, I cannot get the MMS working with the APN settings I have. Tried both epc and fast.
Click to expand...
Click to collapse
Same...I have the access point app installed (becomes a system setting no way to remove..) no MMS since black was working perfectly prior to.

lstrike said:
Same...I have the access point app installed (becomes a system setting no way to remove..) no MMS since black was working perfectly prior to.
Click to expand...
Click to collapse
I'll be going into my local T-Mobile store later today, hopefully I can get an answer from them.

I got mine working.
OK so with the access point app installed what I did was install a manual APN outside that settings app. I went to settings > cellular and pressed the add MMS APN.
Once I set it up I was able to send but not receive. Just use the APN settings available pretty much anywhere for T-Mobile. After that remove the settings all together and reboot.
I guess the APN app setting kicks in again and viola. Worked for me anyways. Hope it works for everyone else.
Sent from my C6903 using Tapatalk

lstrike said:
I got mine working.
OK so with the access point app installed what I did was install a manual APN outside that settings app. I went to settings > cellular and pressed the add MMS APN.
Once I set it up I was able to send but not receive. Just use the APN settings available pretty much anywhere for T-Mobile. After that remove the settings all together and reboot.
I guess the APN app setting kicks in again and viola. Worked for me anyways. Hope it works for everyone else.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Had to do it twice, but your right, it worked! Sweet

neilkarunatilaka said:
Had to do it twice, but your right, it worked! Sweet
Click to expand...
Click to collapse
Awesome! Glad I could help ya out! Hey I ain't to proud to beg, how about a thanks! I've been here for 100 years and only have one! LOL

What model do you guys have I want to purchase a 1020 but lost on what model to buy for T-Mobile use ?
Sent from my GT-I9505G using XDA Premium 4 mobile app