Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.
Sorry to hear but this happens to the best of devices.. At least Honor/Huawei are investigating the problem. But I would of thought they would conduct a test on your phone when it came in and again before sending it out to you. Still they would have to put on their jig and run a full test and or ship your out a replacement device.
i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..
thilak devraj said:
i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..
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Yeah, if you have just received your device then I'd send it back to Honor and request for a replacement unit. As yours could be faulty. However if you've had it for more than 14 days then you will have to send it back to their Service Center for repairs.
Another with the same problem here...
I bought mine from a guy (second hand) at a very good price. The Fast Charge never worked and when I connect to a computer I have the same problem...
The weird thing is that if you try to charge with a power bank or a USB from a computer or laptop it charges very fast... Very. But to the AC power it takes ages. I also try with the Charger of another guy and in a shop and never have Fast Charging... Don't know what to do because for the rest the cellphone really work well.
Same problem as above. USB charging seems to work fine but AC charging is unbearably slow (50-300 mah, 10-20 hours to charge). Running stock rooted Emui 4.1. I've tried factory resetting, unrooting, relocking bootloader, rerooting, and flashing backups from when it was working and nothing seems to have made any difference. Since USB charging works normally I hope this is just a software problem but Honor needs to look into this.
The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).
evilpaul13 said:
The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).
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I am using the charger included in the package and its not working properly, also I tried with other Honor 8 Adapter that worked on my friends Honor 8 and is not working on mine. Also tried on My aukey Quick charge 3.0 compatible AC charger and is still slow as *****. If It is connected to acomputer USB charges faster than to the power line so i assume is a software problem or bug that do not detect properly the power any solution?
Can not send it back to Huawei because I bought it as second handed...
Leeddies said:
Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.
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The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?
HTCOneO2UKUser said:
The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?
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Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.
Leeddies said:
Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.
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Well I'm currently using a cable I bought from Vanguard (Shenzhen, China) and it still works now. One thing I have been doing is gaming whilst charging. The phone seems to feel hot but I didn't expect it to do this. I'm guessing the same thing would have happened if I'd been charging with the original wire which I keep at work. The constant use must have damaged it. :good:
Hello guys!
I have the same exact problem with me honor 8.
Takes forever to charge via DC and I cant access phone storage via use cable when connected to PC. I have bought and changed loads of USB cables but the problem still persists.
Anyone please help before I go crazy and ditch the phone !!!
I'm affraid there is no solution. I sent my phone back to repair centre 3 times with this problem. (No fast charge and PC not recognise. They replaced the mainboard at the end. It solved the problem for 2 days and dead again. I just gave up and living together with this fault however it's bloody annoying especially when you would like to download your pics and videos. :crying:
I have exactly the same problem, as described, with mine. It happened out of nowhere as well.
I have an S7 and the Samsung Fast Charge Wireless pad.
It has been working for a couple of months, and now suddenly it will not charge.
When I put my S7 on the pad it initially starts to charge, and then I get a message saying "Wireless Charging Paused" with a blue flashing LED.
I have googled around and for the S6 people mentioned that putting the phone in "daydream mode" fixes this problem, but I dont have this option on the S7.
Has anyone encountered/solved this issue?
For anyone else having this issue...
I googled around and tried 10 different suggestions, none of which worked. A lot of people seem to be having this type of issue.
Then, I unplugged the USB cable from my wireless pad, waited a few seconds and plugged in again. VOILA. That worked.
Sometimes the answers are so simple....
I also have a Samsung Fast Charge Wireless stand with the Samsung fast charge wall charger and cable that it came with, and a Galaxy S7 Edge. I have never had this issue before, but since upgrading to Nougat a couple of weeks ago this seems to be happening frequently (wireless charging paused). I tried removing the slim case (which I never had to before), rebooting the phone, vertical or horizontal, and it had no impact. I also found that unplugging the wireless dock and then back in again fixed the issue. I don't have this issue with the older non-fast Samsung wireless charging pad (small square one). I am guessing there is some new battery/charging protection in Nougat that is a bit buggy and causing the stand to wig out until unplugged.
This happens to me and is why Smasung makes the worse wireless chargers ever. Won't ever go near a Samsung charger again. I bought a new and cheaper third party wireless fast charger and it charges every time with no charging paused issue, so there's obviously quality control issues with Samsung chargers and they never seem to fix the issue. People need to save their money and buy anything but a Samsung charger
Wireless Charging of Samsung 6 edge+
I got a Samsung wireless charger a year or so ago and at first it worked fine. After a while I got tired of walking across my office every time the phone rang. I moved the wireless charger from the Samsung wall charger to a USB port sharing device on the computer. Admittedly I never looked at the notification on the phone when it chimed, I assumed it was charging whenever it chimed. It took a while (I must be slow) but I started noticing that the phone was not always (or perhaps ever) charging. However, It also didn't seem like it was chiming each time I put the phone on the wireless charger, like I wasn't putting the phone exactly where it needed to be. When I moved the USB plug around in the socket,the power chime was going off and on. Even when it gave the chime indication that it was properly receiving power, I (finally) noticed the phone showed "Charging Paused". I assumed it was due to a plug problem on the adapter. To solve that problem I moved the USB cord to a direct port on the computer but kept getting the "charging paused" message. Out of frustration, I moved the wireless charger back to the Samsung wall charger. Immediately the phone chimed and indicated that it was charging normally. So perhaps the power from the USB port is not high enough to consistently charge the phone through the wireless charger?
Solved
I had this same issue with my Samsung wireless charger.
For anyone having the issue, here is the solution that worked for me.
shanebart.com/samsung-wireless-charging-paused/
I thought I would throw this out there and see if anyone else has seen the issue. I am on my second s8 plus that has lost the ability to charge wirelessly. I am only using Samsung based chargers and have seen the issue from the 1 st gen slow charger to the latest that was released with the S8. The device was charging fine at first and then after a few days it stopped all together. I have tried all the known fixes including trying a shorter USB3 cable from the power brick to a hard reset of the device itself. All options for fast charging have been disabled and tested with no change in the wireless charge state. I even went as far as swapping out the new Sammy wireless fast charger I picked up at best buy to make sure there was not an issue with that. When placing the phone on a wireless charger there is no prompt to show connection or even the issue where the wireless charging would connect and then disconnect. It just will not charge on any wireless charger. Charging via USB port is not an issue. I was wondering if the latest update that fixed the red tint was the culprit but I did not allow my replacement device to update at first to test. Sure enough it started doing the same thing after a few days.
Has anyone else seen this? I am due to swap over to a third device tomorrow afternoon. The sprint techs I have been working with have sent the first device to one of the Samsung engineers they have been working with.
Thanks.
Mine did this after a few days. My fix was just to restart the phone. It seems after a few wireless pauses a safety feature keeps it from charging again
Sent from my SM-G955U using Tapatalk
I I like to think I'm pretty thorough when it comes to testing and diagnostics but I have something here that is puzzling me. I have tried to do some Google searching and Forum searching but haven't found anything conclusive. The wife and myself both have pixel XL. My phone will not charge unless I reboot it. I had this issue with the stock charger and cable or even aftermarket Chargers and cables. It does not matter what cable, what conversion adapter, or what charging brick I use. The cords I use from computers at work nor my fast charging adapter in the truck works. But all of these mentioned above will work with my wife's phone so I know they are all working as they should. However they will also work with my phone if I reboot my phone and have the cord plugged in at the time of Reboot. If it is Rebooted and connected it will charge but if I disconnect the cord and reconnect it it will then no longer charge until I reboot it again. I have been on the phone with Google support who also scratches their heads. I have booted into safe mode to try to weed out any third-party software that may be causing the issue and this does not work either. Because the USB port in the phone will charge once the phone is rebooted I find it hard to believe it is a hardware issue but more software-related. What are everyone's thoughts on this?
weedahoe said:
I I like to think I'm pretty thorough when it comes to testing and diagnostics but I have something here that is puzzling me. I have tried to do some Google searching and Forum searching but haven't found anything conclusive. The wife and myself both have pixel XL. My phone will not charge unless I reboot it. I had this issue with the stock charger and cable or even aftermarket Chargers and cables. It does not matter what cable, what conversion adapter, or what charging brick I use. The cords I use from computers at work nor my fast charging adapter in the truck works. But all of these mentioned above will work with my wife's phone so I know they are all working as they should. However they will also work with my phone if I reboot my phone and have the cord plugged in at the time of Reboot. If it is Rebooted and connected it will charge but if I disconnect the cord and reconnect it it will then no longer charge until I reboot it again. I have been on the phone with Google support who also scratches their heads. I have booted into safe mode to try to weed out any third-party software that may be causing the issue and this does not work either. Because the USB port in the phone will charge once the phone is rebooted I find it hard to believe it is a hardware issue but more software-related. What are everyone's thoughts on this?
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I have experienced this twice over the last year (both custom Nougat ROM and stock Oreo) and others have as well:
https://forum.xda-developers.com/pixel/help/pixel-wont-charge-rebooted-t3495052
I do not believe an exact cause has been identified. The reboot appears to be the only solution.
weedahoe said:
I I like to think I'm pretty thorough when it comes to testing and diagnostics but I have something here that is puzzling me. I have tried to do some Google searching and Forum searching but haven't found anything conclusive. The wife and myself both have pixel XL. My phone will not charge unless I reboot it. I had this issue with the stock charger and cable or even aftermarket Chargers and cables. It does not matter what cable, what conversion adapter, or what charging brick I use. The cords I use from computers at work nor my fast charging adapter in the truck works. But all of these mentioned above will work with my wife's phone so I know they are all working as they should. However they will also work with my phone if I reboot my phone and have the cord plugged in at the time of Reboot. If it is Rebooted and connected it will charge but if I disconnect the cord and reconnect it it will then no longer charge until I reboot it again. I have been on the phone with Google support who also scratches their heads. I have booted into safe mode to try to weed out any third-party software that may be causing the issue and this does not work either. Because the USB port in the phone will charge once the phone is rebooted I find it hard to believe it is a hardware issue but more software-related. What are everyone's thoughts on this?
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My Pixel XL has developed the exact same problem since yesterday afternoon.
There are several thread describing what seems to be a similar problem but it's not since this is not getting solved by a reboot of the phone. If I reboot with the charger in. it works but if I remove and reinsert the charger, it doesn't (as opposed to the other threads on this topic).
In my case a third party USB A-C cable does work though which makes me think it has something to do with the Power Delivery standard. I've tested 2 OEM chargers with my wife's pixel and they work fine. I'm similarly inclined to believe it's a software issue.
Curiously yesterday afternoon I noticed a notification on my phone asking what I wanted to do with the plugged in device (charge, receive charge...) but I had nothing plugged in at the time. I restarted the phone and the notification went away. Did you notice something similar?
I was on 8.0 security patch level Nov 5th when this happened. Since then I've tried:
1. Rebooting the phone.
2. Resetting the phone.
3. Factory resetting the phone.
4. Switching to beta channel and installing 8.1
Nothing has worked.
Google and Project Fi want me to pay the $99 deductible to get it replaced (I have extended warranty) but I'm not inclined to do that yet.
Has Google made a recent change in Android 9 that addresses the reported Pixel charging issues? I ask because, up to today, my Pixel 2 has always displayed Charging rapidly when plugged into the USB ports on my '18 Subaru Outback (I've been on Android 9 since the initial release). But today, it came up displaying just Charging. I tried both USB ports and two known-good cables with no luck. Back at home, it still shows rapid charging with the OEM charger and off of a USB 3.0 port on my PC.
Is this possibly a case of Google fixing one thing and breaking another? It seems strange that something would fail in the car that would affect how rapidly it charges. I have no idea what charging standard is being used.