I thought I would throw this out there and see if anyone else has seen the issue. I am on my second s8 plus that has lost the ability to charge wirelessly. I am only using Samsung based chargers and have seen the issue from the 1 st gen slow charger to the latest that was released with the S8. The device was charging fine at first and then after a few days it stopped all together. I have tried all the known fixes including trying a shorter USB3 cable from the power brick to a hard reset of the device itself. All options for fast charging have been disabled and tested with no change in the wireless charge state. I even went as far as swapping out the new Sammy wireless fast charger I picked up at best buy to make sure there was not an issue with that. When placing the phone on a wireless charger there is no prompt to show connection or even the issue where the wireless charging would connect and then disconnect. It just will not charge on any wireless charger. Charging via USB port is not an issue. I was wondering if the latest update that fixed the red tint was the culprit but I did not allow my replacement device to update at first to test. Sure enough it started doing the same thing after a few days.
Has anyone else seen this? I am due to swap over to a third device tomorrow afternoon. The sprint techs I have been working with have sent the first device to one of the Samsung engineers they have been working with.
Thanks.
Mine did this after a few days. My fix was just to restart the phone. It seems after a few wireless pauses a safety feature keeps it from charging again
Sent from my SM-G955U using Tapatalk
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A friend brought me his Note 5 (SM-N920V) that suddenly stopped charging. I plugged it into the charger I have at work and haven't been able to get the battery above 2 percent.
This Note 5 is less than a year old. It turns on and off just fine.
The micro usb port on the phone is clean and looks to be in great shape.
Android 5.1.1
Baseband N920WRU2AOJ3
The charger I'm using works fine with my Note 3.
Edit: Further information from the phone owner:
Apparently, Verizon pushed an update regarding the Oculus Rift / Samsung Gear VR compatibility. Immediately after the automatic update the phone "flickered and restarted" it also tried but didn't finish installing something about "battery sharing". The phone hasn't accepted a charge since.
This update apparently broke the usb charging capability.
Does anyone know what we can do to fix this and/or troubleshoot it further?
bnjmnalan said:
A friend brought me his Note 5 (SM-N920V) that suddenly stopped charging. I plugged it into the charger I have at work and haven't been able to get the battery above 2 percent.
This Note 5 is less than a year old. It turns on and off just fine.
The micro usb port on the phone is clean and looks to be in great shape.
Android 5.1.1
Baseband N920WRU2AOJ3
The charger I'm using works fine with my Note 3.
Does anyone know what we can do to fix this and/or troubleshoot it further?
Click to expand...
Click to collapse
Try using another charger, either another fast charge usb wired/wirelss. Or you can try just another good micro usb charger just to see if it even charges. The charger itself may not be good. I've seen this before on my note 3. After about 1.5 years, the original usb 3.0 charger failed and I had to buy a new one. I would have to use a generic non samsung brad micro usb charger.
1. Try another different fast charge wired/wireless charger
2. Try a regular micro usb charger
Depending what happens, you will find out if the it's the charger, the charging port. Honestly, I think it's probably going to be the usb fast charge cable or adapter.
The phone is only 6 months old and in great shape with no sign of problems or wear & tear st the usb port. The charger i I was using at work, works great on my Note 3 so I know it works. The charger I'm using now at home doesn't charge his phone either but works on mine.
Apparently, Verizon pushed an update regarding the Oculus Rift / Samsung Gear VR compatibility. Immediately after the update the phone "flickered and restarted" it also tried but didn't finish installing something about "battery sharing". The phone hasn't accepted a charge since.
This update apparently broke the usb charging capability. Now what?
bnjmnalan said:
The phone is only 6 months old and in great shape with no sign of problems or wear & tear st the usb port. The charger i I was using at work, works great on my Note 3 so I know it works. The charger I'm using now at home doesn't charge his phone either but works on mine.
Apparently, Verizon pushed an update regarding the Oculus Rift / Samsung Gear VR compatibility. Immediately after the update the phone "flickered and restarted" it also tried but didn't finish installing something about "battery sharing". The phone hasn't accepted a charge since.
This update apparently broke the usb charging capability. Now what?
Click to expand...
Click to collapse
Try getting rid of the app? Or use package disabler to disable it. If it was mine I'd use Odin to flash the ROM. However I'm not even sure if there has been a release of the MM 6.0.1 ROM yet.
I got a little bit of water in the charging port on mine and it did the exact same thing. The phone showed no signs of water damage or anything. That's the only thing I could think of.
I had it powered off and plugged into a charger overnight. When I turned it on in the morning, it had gained 2-3% battery and it started downloading several apps and told me I needed to download 'Power Sharing' app from the Samsung App Store. I installed Power Sharing and let the phone finish downloading and installing the other apps.
Apps that auto installed:
Oculus System Activities
Oculus Home
Oculus
com.Facebook.system
Gear VR Video
Gear VR System
Gear VR Service
Gear VR Shell
Gear VR Setup Wizard
After all the installs the phone finally recognized when i I plugged a charger into it with the recognizable 'beep' and charging symbol in the notification bar. However, it beeped every 2-3 seconds as if I was plugging in a cable, removing cable, plugging in cable, removing cable. It did this with 2 different charging cables.
I powered down and plugged it in while powered off - perfect charging while off but constant beeping while on. After 2 1/2 hours to get to full charge, I turned it on and it continued to beep as if the cable were coming in and out of it. Moving the cable around didn't make any difference. Same thing in safe mode. After about 15 minutes the beeping stopped and it no longer recognizes the power cable and doesn't charge when it's on or off.
I have enough power now to copy data from the phone in preparation for a factory reset. We'll see of that changes anything.
Sounds to me like water damage. What you are describing to me is exactly what mine did. If you pull the SIM out the moisture indicator is in there. You can check that. Mine didn't trip but that's because it was just a small amount of water directly in the charging port.
My Note 5 Stopped Charging Also
My three month old Note 5 would not charge wired or wireless. I had done a factory reset and it did not resolve the problem. I tried to return for a new one to Best Buy mobile where I bought it, they sent me to the main store Samsung Rep who confirmed it would not charge and told me they could not help me to go to the Verizon store. So fortunately all these stores were in the same mall. At Verizon, I had to go through process of convincing them it would not charge Now down to 10% battery left, the first tech told me he was waiting for it to charge to 50% so he could perform a battery test. Where do the get these people? I got a manager involved and the best Verizon would do is send a refurbished phone which took 5 days to get. Fortunately it looked like new and had no scratches. But not happy about the customer service of any of these Best Buy, Verizon or Samsung.
Cant USB charge after marshmallow update
I did the update last Thursday and I am having the same issue. I can wireless charge but, it no longer recognizes the USB charge. However, it does recognize my thumb drive so, it is a marshmallow issue.
This is what worked for me
Sorry to resurrect this thread but I didn't see a definitive solution so I want to add what I just went through. Same thing happened to my Verizon Note 5. I had it charging on my desk via USB when an update pushed the Samsung Gear VR services, at which point I lost my ability to charge through my USB port, or even connect to a PC. Wireless charging still worked. I factory reset my phone, I uninstalled all the Gear and Oculus services I could and still, the phone wouldnt charge but would beep constantly like something was plugged in, the screen would flash black and I would get a message saying it failed to connect to the VR (paraphrasing the message).
What fixed it was going into application manager and selecting "Reset app preferences" then rebooting the phone. After the reboot I can now use my USB as normal and I haven't seen the trying to connect to the Gear VR thing yet. The Reset app preferences resets all apps to factory defaults, although I don't know why a factory reset on the phone didn't do this. Anyways since I didn't find a solution that worked for me, I wanted to put this here in case others are having this issue.
EDIT: After about an hour, the phone started doing the constant pinging/black screen VR thing again but I am still able to charge via USB. I'm back on the line with Samsung "support"
I have an S7 and the Samsung Fast Charge Wireless pad.
It has been working for a couple of months, and now suddenly it will not charge.
When I put my S7 on the pad it initially starts to charge, and then I get a message saying "Wireless Charging Paused" with a blue flashing LED.
I have googled around and for the S6 people mentioned that putting the phone in "daydream mode" fixes this problem, but I dont have this option on the S7.
Has anyone encountered/solved this issue?
For anyone else having this issue...
I googled around and tried 10 different suggestions, none of which worked. A lot of people seem to be having this type of issue.
Then, I unplugged the USB cable from my wireless pad, waited a few seconds and plugged in again. VOILA. That worked.
Sometimes the answers are so simple....
I also have a Samsung Fast Charge Wireless stand with the Samsung fast charge wall charger and cable that it came with, and a Galaxy S7 Edge. I have never had this issue before, but since upgrading to Nougat a couple of weeks ago this seems to be happening frequently (wireless charging paused). I tried removing the slim case (which I never had to before), rebooting the phone, vertical or horizontal, and it had no impact. I also found that unplugging the wireless dock and then back in again fixed the issue. I don't have this issue with the older non-fast Samsung wireless charging pad (small square one). I am guessing there is some new battery/charging protection in Nougat that is a bit buggy and causing the stand to wig out until unplugged.
This happens to me and is why Smasung makes the worse wireless chargers ever. Won't ever go near a Samsung charger again. I bought a new and cheaper third party wireless fast charger and it charges every time with no charging paused issue, so there's obviously quality control issues with Samsung chargers and they never seem to fix the issue. People need to save their money and buy anything but a Samsung charger
Wireless Charging of Samsung 6 edge+
I got a Samsung wireless charger a year or so ago and at first it worked fine. After a while I got tired of walking across my office every time the phone rang. I moved the wireless charger from the Samsung wall charger to a USB port sharing device on the computer. Admittedly I never looked at the notification on the phone when it chimed, I assumed it was charging whenever it chimed. It took a while (I must be slow) but I started noticing that the phone was not always (or perhaps ever) charging. However, It also didn't seem like it was chiming each time I put the phone on the wireless charger, like I wasn't putting the phone exactly where it needed to be. When I moved the USB plug around in the socket,the power chime was going off and on. Even when it gave the chime indication that it was properly receiving power, I (finally) noticed the phone showed "Charging Paused". I assumed it was due to a plug problem on the adapter. To solve that problem I moved the USB cord to a direct port on the computer but kept getting the "charging paused" message. Out of frustration, I moved the wireless charger back to the Samsung wall charger. Immediately the phone chimed and indicated that it was charging normally. So perhaps the power from the USB port is not high enough to consistently charge the phone through the wireless charger?
Solved
I had this same issue with my Samsung wireless charger.
For anyone having the issue, here is the solution that worked for me.
shanebart.com/samsung-wireless-charging-paused/
I'm having a problem and wanted to know if it's a wide problem. My s8 when it gets warm won't charge and I don't get any messages about over heating. it's says fast charging but won't change. I can even hook it up to a slow charger and it's the same. Only way I know it won't charge is when I put it in I won't get any estimate charging time. Anyone else having this problem.
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I haven't had that at all. Even after a bunch of VR sessions, it still charges fine when the phone is warm. I normally use wireless charging though.
My cell phone is giving trouble to charge. It only loads when you want, I tried to change the adapter (I took an old one from j7 and it worked for a few days) today it does not want to load. But I can load other phones with the s8 + adapter and the problem is not in the cable because at the moment I'm having to load the phone through the nootebook. Can someone help me please?
I have an HTC U11+ which I believe is from Malaysia and am running Android 8.0.0. It seems with the latest update I received a few things have happened, some good and some not too good. The not so good is now all the chargers/cables I use make the phone show a screen stating the charger or cable being used is incompatible. The phone stops charging to prevent damage. But the led is on, battery icon is greyed out. I believe the last update I received is possibly the problem because since I've had the phone (7 months now) I've used the same chargers/cables with no issues. Some of the things I've tried were using stock charger and cable. Clearing cache partition after update. Cleaning/checking charge port for debris. I take very good care of my phones and I'm almost certain it's not the charging port that's damaged. Has anyone else had this problem or similar issues Any help would be appreciated.
***update*** so I'm leaning more towards a software thing because I tested another charger today. My old htc one m9 charger. It's rates at 1.5A and 200mA, compared to the stock charger and ugreen quick charger which are both 3.0 and 500mA. It seems that the phone isn't recognizing the higher charge rate. I'm going to call HTC again and see if they can tell me anything else. If I can't get anywhere with them, I will be forced to wait for the next update.
I have a T-Mobile OnePlus 7 Pro that I converted to the international firmware and recently got Android 10. Everything has mostly been good except since the upgrade I've noticed that a lot of the power adapters I have around the house just aren't charging the device. I'll plug my phone in and the battery icon will show a charging symbol, but the lock screen won't show that it's charging. Curiously, I have my phone set to display a clock as a screensaver only when charging, and that will activate when plugged in, so the phone definitely thinks it's charging. Two of the chargers were from my old Pixel 2 XL, and over the weekend I bought a third, brand new charger that initially seemed to work but I woke up this morning and my phone hadn't charged at all. Tried multiple outlets in the house and it's the same story. I have the Warp Charger at my desk at work and haven't had any issues with that.
Has anyone else experienced this?
UserNumberZero said:
I have a T-Mobile OnePlus 7 Pro that I converted to the international firmware and recently got Android 10. Everything has mostly been good except since the upgrade I've noticed that a lot of the power adapters I have around the house just aren't charging the device. I'll plug my phone in and the battery icon will show a charging symbol, but the lock screen won't show that it's charging. Curiously, I have my phone set to display a clock as a screensaver only when charging, and that will activate when plugged in, so the phone definitely thinks it's charging. Two of the chargers were from my old Pixel 2 XL, and over the weekend I bought a third, brand new charger that initially seemed to work but I woke up this morning and my phone hadn't charged at all. Tried multiple outlets in the house and it's the same story. I have the Warp Charger at my desk at work and haven't had any issues with that.
Has anyone else experienced this?
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Click to collapse
I am experiencing this too. As are a few others on the OP Community forums. If you look into the battery settings it will say "plugged in- can't charge" or something like that. With the USB plugged in and rebooting the device it will start charging. Others have said a roll-back to Pie will fix the issue, but other than that no solution yet. I think the issue has been more with alternative cables. Using the stock brick and cable should work still.
I am having the same issue. My MacBook and pixel chargers used to charge my phone but as the person above mentioned now says my phone is plugged in and unable to charge. So it essentially maintains the phone at the same percentage indefinitely.
Using the original OnePlus charger works. I'm assuming this is a bug OnePlus needs to work out with Android 10 as this wasn't the case with Pie.
I'm in the same boat. It's driving me NUTS. The same USB C cables worked just fine on Pie. Now it's almost every single time I plug my phone in it says "Plugged in, but can't charge" or something like that.
Here how I fixed the problem on my Oneplus 7 pro running android 10
Same thing happened to me. It was very annoying, so I test many usb cables. I found out that the issue is with the usb cables not from the charger.
So I enabled developer options, and I went to the debugging section and I enabled USB debugging option. And all the USB cables started working and my phone started charging ?.
I turned off the USB debugging and it's still charging.
Hope this method will work with you guys.
I had assumed it had something to do with Android 10's new features regarding USB security and preventing USB based attacks and exploits, but I figured that Android would show some notification about it being turned on whenever USB was plugged in. At least I know I'm not alone in this, I was scared my phone might have been going bad.