Problem charging Pixel XL - Google Pixel Questions & Answers

I I like to think I'm pretty thorough when it comes to testing and diagnostics but I have something here that is puzzling me. I have tried to do some Google searching and Forum searching but haven't found anything conclusive. The wife and myself both have pixel XL. My phone will not charge unless I reboot it. I had this issue with the stock charger and cable or even aftermarket Chargers and cables. It does not matter what cable, what conversion adapter, or what charging brick I use. The cords I use from computers at work nor my fast charging adapter in the truck works. But all of these mentioned above will work with my wife's phone so I know they are all working as they should. However they will also work with my phone if I reboot my phone and have the cord plugged in at the time of Reboot. If it is Rebooted and connected it will charge but if I disconnect the cord and reconnect it it will then no longer charge until I reboot it again. I have been on the phone with Google support who also scratches their heads. I have booted into safe mode to try to weed out any third-party software that may be causing the issue and this does not work either. Because the USB port in the phone will charge once the phone is rebooted I find it hard to believe it is a hardware issue but more software-related. What are everyone's thoughts on this?

weedahoe said:
I I like to think I'm pretty thorough when it comes to testing and diagnostics but I have something here that is puzzling me. I have tried to do some Google searching and Forum searching but haven't found anything conclusive. The wife and myself both have pixel XL. My phone will not charge unless I reboot it. I had this issue with the stock charger and cable or even aftermarket Chargers and cables. It does not matter what cable, what conversion adapter, or what charging brick I use. The cords I use from computers at work nor my fast charging adapter in the truck works. But all of these mentioned above will work with my wife's phone so I know they are all working as they should. However they will also work with my phone if I reboot my phone and have the cord plugged in at the time of Reboot. If it is Rebooted and connected it will charge but if I disconnect the cord and reconnect it it will then no longer charge until I reboot it again. I have been on the phone with Google support who also scratches their heads. I have booted into safe mode to try to weed out any third-party software that may be causing the issue and this does not work either. Because the USB port in the phone will charge once the phone is rebooted I find it hard to believe it is a hardware issue but more software-related. What are everyone's thoughts on this?
Click to expand...
Click to collapse
I have experienced this twice over the last year (both custom Nougat ROM and stock Oreo) and others have as well:
https://forum.xda-developers.com/pixel/help/pixel-wont-charge-rebooted-t3495052
I do not believe an exact cause has been identified. The reboot appears to be the only solution.

weedahoe said:
I I like to think I'm pretty thorough when it comes to testing and diagnostics but I have something here that is puzzling me. I have tried to do some Google searching and Forum searching but haven't found anything conclusive. The wife and myself both have pixel XL. My phone will not charge unless I reboot it. I had this issue with the stock charger and cable or even aftermarket Chargers and cables. It does not matter what cable, what conversion adapter, or what charging brick I use. The cords I use from computers at work nor my fast charging adapter in the truck works. But all of these mentioned above will work with my wife's phone so I know they are all working as they should. However they will also work with my phone if I reboot my phone and have the cord plugged in at the time of Reboot. If it is Rebooted and connected it will charge but if I disconnect the cord and reconnect it it will then no longer charge until I reboot it again. I have been on the phone with Google support who also scratches their heads. I have booted into safe mode to try to weed out any third-party software that may be causing the issue and this does not work either. Because the USB port in the phone will charge once the phone is rebooted I find it hard to believe it is a hardware issue but more software-related. What are everyone's thoughts on this?
Click to expand...
Click to collapse
My Pixel XL has developed the exact same problem since yesterday afternoon.
There are several thread describing what seems to be a similar problem but it's not since this is not getting solved by a reboot of the phone. If I reboot with the charger in. it works but if I remove and reinsert the charger, it doesn't (as opposed to the other threads on this topic).
In my case a third party USB A-C cable does work though which makes me think it has something to do with the Power Delivery standard. I've tested 2 OEM chargers with my wife's pixel and they work fine. I'm similarly inclined to believe it's a software issue.
Curiously yesterday afternoon I noticed a notification on my phone asking what I wanted to do with the plugged in device (charge, receive charge...) but I had nothing plugged in at the time. I restarted the phone and the notification went away. Did you notice something similar?
I was on 8.0 security patch level Nov 5th when this happened. Since then I've tried:
1. Rebooting the phone.
2. Resetting the phone.
3. Factory resetting the phone.
4. Switching to beta channel and installing 8.1
Nothing has worked.
Google and Project Fi want me to pay the $99 deductible to get it replaced (I have extended warranty) but I'm not inclined to do that yet.

Related

Very strange charging problem!

Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
Click to expand...
Click to collapse
What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
Click to expand...
Click to collapse
I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
Click to expand...
Click to collapse
I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
Click to expand...
Click to collapse
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
Click to expand...
Click to collapse
Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.

Pixel won't charge until rebooted.

I'm experiencing a weird issue with my Pixel. Occasionally, I'll plug the phone into the OEM charger and it won't charge at all. Trying different outlets doesn't solve the issue but as soon as I reboot the phone and plug it in, it charges just fine. It's a strange issue I haven't encountered with any previous phone. Curious if others have experienced this?
Exact same issue here over the last few days.
Sent from my Pixel using Tapatalk
That's weird
Did you tried to switch from another adapter ?
omegear said:
That's weird
Did you tried to switch from another adapter ?
Click to expand...
Click to collapse
In my case, I have a 2nd charger from SONEic that is an approved USB-C to USB-C that works flawlessly. However, like the OP said, my Google charger will ding like it's charging once connected, then stop charging 1 second later. It will repeat that endless dinging ever few seconds until I reboot it. Never happens with my SONEic charger. Once rebooted, the Google charger works fine. Very annoying.
I've tried unplugging everything, turning the cable around, etc., Only a reboot works.
Sent from my Pixel using Tapatalk
Jank4AU said:
In my case, I have a 2nd charger from SONEic that is an approved USB-C to USB-C that works flawlessly. However, like the OP said, my Google charger will ding like it's charging once connected, then stop charging 1 second later. It will repeat that endless dinging ever few seconds until I reboot it. Never happens with my SONEic charger. Once rebooted, the Google charger works fine. Very annoying.
I've tried unplugging everything, turning the cable around, etc., Only a reboot works.
Click to expand...
Click to collapse
I had this problem of start/stop/start charging with a reliable 1A charger and a usb A-to-C cable. A reboot would fix it. I ended up switching to another 2.4A charger (not QC) I had around with the same cable and have had no problems since. I still use the smaller charger on an old media phone.
cntryby429 said:
I had this problem of start/stop/start charging with a reliable 1A charger and a usb A-to-C cable. A reboot would fix it. I ended up switching to another 2.4A charger (not QC) I had around with the same cable and have had no problems since. I still use the smaller charger on an old media phone.
Click to expand...
Click to collapse
The problem is, though, that we are experiencing this with the Google charger that came with the phone and NOT secondary chargers. Wonder if the charger is defective...?
Sent from my Pixel using Tapatalk
Jank4AU said:
The problem is, though, that we are experiencing this with the Google charger that came with the phone and NOT secondary chargers. Wonder if the charger is defective...?
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Yeah, it's with the OEM charger. I am starting to think the charger is to blame. Unfortunately, I don't have a secondary fast charger to test with. However, I just updated my phone to the latest NDE63V build. I'll be monitoring closely over the next few days to see if the issue pops up with the OEM charger again or if the software update solves it.
sn0warmy said:
Yeah, it's with the OEM charger. I am starting to think the charger is to blame. Unfortunately, I don't have a secondary fast charger to test with. However, I just updated my phone to the latest NDE63V build. I'll be monitoring closely over the next few days to see if the issue pops up with the OEM charger again or if the software update solves it.
Click to expand...
Click to collapse
Did you unlock your BL before updating or are you on a Google edition Pixel?
Sent from my Pixel using Tapatalk
Jank4AU said:
Did you unlock your BL before updating or are you on a Google edition Pixel?
Click to expand...
Click to collapse
I have the Google unlocked version. I unlocked my bootloader right after unboxing the phone, as I do with all my Nexus (now Pixel) devices.
This issue has gone away for me with yesterday's update.
rpjwalter said:
This issue has gone away for me with yesterday's update.
Click to expand...
Click to collapse
Yeah, it's been a couple of days now since updating to NDE63V and haven't had any charging issues since. Crossing my fingers that it really was just a software issue. Time will tell.
Woke up to 35% this morning plugged into stock charger not charging. Plugged into an Anker Power Port 4 and viola' it charges. Found this thread, rebooted and stock charger works again. Verizon on build NDE63X. Don't know when the update came down.
Exactly the same ^^^
I had an issue where no charger could be reversed in my phone. The C cable would only charge it in one orientation. I RMAd the phone and got a new one. Now, I have this same issue where the phone will charge and stop a few times and then start charging with the OEM brick and cable. Works fine with the OEM brick and a different cable I got from Amazon. Even works fine with the OEM cable and my computer with a USB C port. I think it might be the OEM brick.
Just had this issue happen to me for the first time today. OEM charger, won't charge until I reboot the phone. When I use my samsung fast charging brick no issues.
Brand new pixel 128gb... Charged fine with the USB a-c charger but got this weird issue with the stock charger and cable ... Phone is only 2 days old... Seems software related... As stated... Reboot fixes it... I notice most people on Google issued pixels were fixed in last update... Maybe Verizon is behind on this
Verizon pixel build nde63x...
Mine has done this also. It was a problem on the Verizon build. I have since unlocked the bootloader and gone to the Google latest version and it still has the issue. I asked a friend if he had this issue and he said no but he had that issue on his Nexus phone.
I think the OEM charger is too loose. I've had that issue before (at work). Plug it in, it looks like it's charging, check it a few mins later and its not. If I push the cable in firmly it'll charge.
I have a Samsung USB C adapter that I've been using with one of my old chargers (at home) and I haven't had a single issue with it. I ordered 10 cheap USB C adapters off eBay. I'm hoping they work just as well. I have a bunch of Turbo chargers that I've accumulated from other phones so hopefully I can convert all of them and keep using them.... And still be able to charge older devices.
Sent from my Pixel using Tapatalk
I had this issue tonight again... Even after reboot the phone wouldn't charge when powered on... Powered off it charges fine... Hopefully when I get home the USB a-c cord works to charge tonight
two_cents said:
I had this issue tonight again... Even after reboot the phone wouldn't charge when powered on... Powered off it charges fine... Hopefully when I get home the USB a-c cord works to charge tonight
Click to expand...
Click to collapse
Are you using the same charger every time? Try using the USB cord that came with the phone and a different wall block.
Sent from my Pixel using Tapatalk

Pixel draining battery when type-c plugged in, not charging

Since my pixel finished it's automatic update today, I can't charge my phone anymore when the phone is on, weird thing is, it is actually draining the battery when type-c cable plugged in. The only way that I can get the phone to charge is to turn off the pixel completely and insert the charging cable again.
Anyone has similar problem?
cpyandy said:
Since my pixel finished it's automatic update today, I can't charge my phone anymore when the phone is on, weird thing is, it is actually draining the battery when type-c cable plugged in. The only way that I can get the phone to charge is to turn off the pixel completely and insert the charging cable again.
Anyone has similar problem?
Click to expand...
Click to collapse
Have you tried a different charger, different cable, flipping over the usb-c connector? I realize that none of these things should matter but you've gotta troubleshoot. Also, I've heard of people not actually pushing the cable all the way into the phone and not realizing it.
I had this happen once yesterday. Had to restart, then it started to charge. Used my 6p charger as well as stock -- neither worked until restarted.
cntryby429 said:
Have you tried a different charger, different cable, flipping over the usb-c connector? I realize that none of these things should matter but you've gotta troubleshoot. Also, I've heard of people not actually pushing the cable all the way into the phone and not realizing it.
Click to expand...
Click to collapse
Not pushing the cable in all the way happened to me once. The edge of my case held it out a bit and I didn't realize it. I just have to pay a bit more attention when plugging in

Honor 8 Charging/USB Connection Issue

Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.
Sorry to hear but this happens to the best of devices.. At least Honor/Huawei are investigating the problem. But I would of thought they would conduct a test on your phone when it came in and again before sending it out to you. Still they would have to put on their jig and run a full test and or ship your out a replacement device.
i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..
thilak devraj said:
i would suggest you to give it and get back another device from service center.. i think , you got a faulty unit.. bad luck..
Click to expand...
Click to collapse
Yeah, if you have just received your device then I'd send it back to Honor and request for a replacement unit. As yours could be faulty. However if you've had it for more than 14 days then you will have to send it back to their Service Center for repairs.
Another with the same problem here...
I bought mine from a guy (second hand) at a very good price. The Fast Charge never worked and when I connect to a computer I have the same problem...
The weird thing is that if you try to charge with a power bank or a USB from a computer or laptop it charges very fast... Very. But to the AC power it takes ages. I also try with the Charger of another guy and in a shop and never have Fast Charging... Don't know what to do because for the rest the cellphone really work well.
Same problem as above. USB charging seems to work fine but AC charging is unbearably slow (50-300 mah, 10-20 hours to charge). Running stock rooted Emui 4.1. I've tried factory resetting, unrooting, relocking bootloader, rerooting, and flashing backups from when it was working and nothing seems to have made any difference. Since USB charging works normally I hope this is just a software problem but Honor needs to look into this.
The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).
evilpaul13 said:
The "device is not recognizable and or has malfunctioned" sounds like you're using Windows 8 or later, so the OS should have USB 3 support baked in. Did you install HiSuite and the driver for the Honor 8? Although it's a USB type C connector only 2.0 transfer speeds are supported, so if you've got a cable with a standard USB connector data connectivity try a 2.0 port. Are you seeing any Unknown Devices in Device Manager? And is the Phone showing up?
Also, now that I'm thinking about it, PC data connection is turned off by default and has to be turned on everytime you connect the Honor 8 to a PC. There's a prompt that pops up under EMUI 5.0, but I think you had to manually change it from Charge Only to MTP/Device file manager Mode.
Fast Charging with an AC adapter only works with the charger that comes with the Honor 8 (or other Huawei phones that Fast Charge at 9V/2A). Qualcomm Quick Charge adapters will only charge at regular speed (probably 5V/1A). If you use an AC charger from an old flip phone or something a lot of those are only rated at 5V/150mA and might not provide enough juice to keep the battery from depleting if you're using the Honor 8 while charging it (and take 20 hours to hit 100%).
Click to expand...
Click to collapse
I am using the charger included in the package and its not working properly, also I tried with other Honor 8 Adapter that worked on my friends Honor 8 and is not working on mine. Also tried on My aukey Quick charge 3.0 compatible AC charger and is still slow as *****. If It is connected to acomputer USB charges faster than to the power line so i assume is a software problem or bug that do not detect properly the power any solution?
Can not send it back to Huawei because I bought it as second handed...
Leeddies said:
Currently i am dealing with an issue with my Honor 8 which deals with fast charging and connecting the device to a PC. My device takes between 5-8 hours to charge, i've also tried another Honor 8 USB Type C charger which belongs to my friend. And It's still not working. It also won't connect to any PC. It always shows that the device is not recognizable and or has malfunctioned. Funny thing is that i sent it in for a Warranty Repair which once i got back, still has the SAME issue!! They "Claim" to have changed the USB Type C Port, Battery, and Charger with USB Type C cable. Spent plenty of time on the phone with Huawei trying to find a solution but i'm not getting a great solution. They escalated the situation to "Higher Up" after i spoke to a manager (Second Time) to see what else can be done. I'm thinking motherboard kinda fried a little one day while charging?? Some hidden Toggle within settings to enable fast charging and PC connection?? Anyone else having this same issue??? This happened out of nowhere as well. One day working and the next Issues everywhere! Sorry for the long Rant. But i'm still wondering if someone has pr had the same issue or kinda the same issue. I can't be the only one with this issue.
Click to expand...
Click to collapse
The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?
HTCOneO2UKUser said:
The EXACT same thing happened to me! About a week ago, my phone just stopped connecting to the MacBook. I then tried it on my windows computer, at work, and still, nothing.
I've been through the settings and changed everything and yet it is still not recognised by a computer.
My next option is to do a factory reset with the phone but I am determined to not do that as I don't want to lose so much data.
Did you resolve the issue?
Click to expand...
Click to collapse
Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.
Leeddies said:
Unfortunately I did not, Huawei would not do anything else, claimed to changed parts and nothing fixed the issue. So I sold my device for 80 bucks. Did you use any new chargers, car chargers, or change usb cables? I used a car charger with quick charge and a new us cable. Was charging my device while driving and noticed my phone was extremely hot. Must of unsoldered something on the motherboard.
Click to expand...
Click to collapse
Well I'm currently using a cable I bought from Vanguard (Shenzhen, China) and it still works now. One thing I have been doing is gaming whilst charging. The phone seems to feel hot but I didn't expect it to do this. I'm guessing the same thing would have happened if I'd been charging with the original wire which I keep at work. The constant use must have damaged it. :good:
Hello guys!
I have the same exact problem with me honor 8.
Takes forever to charge via DC and I cant access phone storage via use cable when connected to PC. I have bought and changed loads of USB cables but the problem still persists.
Anyone please help before I go crazy and ditch the phone !!!
I'm affraid there is no solution. I sent my phone back to repair centre 3 times with this problem. (No fast charge and PC not recognise. They replaced the mainboard at the end. It solved the problem for 2 days and dead again. I just gave up and living together with this fault however it's bloody annoying especially when you would like to download your pics and videos. :crying:
I have exactly the same problem, as described, with mine. It happened out of nowhere as well.

Android 10 Charging Issues

I have a T-Mobile OnePlus 7 Pro that I converted to the international firmware and recently got Android 10. Everything has mostly been good except since the upgrade I've noticed that a lot of the power adapters I have around the house just aren't charging the device. I'll plug my phone in and the battery icon will show a charging symbol, but the lock screen won't show that it's charging. Curiously, I have my phone set to display a clock as a screensaver only when charging, and that will activate when plugged in, so the phone definitely thinks it's charging. Two of the chargers were from my old Pixel 2 XL, and over the weekend I bought a third, brand new charger that initially seemed to work but I woke up this morning and my phone hadn't charged at all. Tried multiple outlets in the house and it's the same story. I have the Warp Charger at my desk at work and haven't had any issues with that.
Has anyone else experienced this?
UserNumberZero said:
I have a T-Mobile OnePlus 7 Pro that I converted to the international firmware and recently got Android 10. Everything has mostly been good except since the upgrade I've noticed that a lot of the power adapters I have around the house just aren't charging the device. I'll plug my phone in and the battery icon will show a charging symbol, but the lock screen won't show that it's charging. Curiously, I have my phone set to display a clock as a screensaver only when charging, and that will activate when plugged in, so the phone definitely thinks it's charging. Two of the chargers were from my old Pixel 2 XL, and over the weekend I bought a third, brand new charger that initially seemed to work but I woke up this morning and my phone hadn't charged at all. Tried multiple outlets in the house and it's the same story. I have the Warp Charger at my desk at work and haven't had any issues with that.
Has anyone else experienced this?
Click to expand...
Click to collapse
I am experiencing this too. As are a few others on the OP Community forums. If you look into the battery settings it will say "plugged in- can't charge" or something like that. With the USB plugged in and rebooting the device it will start charging. Others have said a roll-back to Pie will fix the issue, but other than that no solution yet. I think the issue has been more with alternative cables. Using the stock brick and cable should work still.
I am having the same issue. My MacBook and pixel chargers used to charge my phone but as the person above mentioned now says my phone is plugged in and unable to charge. So it essentially maintains the phone at the same percentage indefinitely.
Using the original OnePlus charger works. I'm assuming this is a bug OnePlus needs to work out with Android 10 as this wasn't the case with Pie.
I'm in the same boat. It's driving me NUTS. The same USB C cables worked just fine on Pie. Now it's almost every single time I plug my phone in it says "Plugged in, but can't charge" or something like that.
Here how I fixed the problem on my Oneplus 7 pro running android 10
Same thing happened to me. It was very annoying, so I test many usb cables. I found out that the issue is with the usb cables not from the charger.
So I enabled developer options, and I went to the debugging section and I enabled USB debugging option. And all the USB cables started working and my phone started charging ?.
I turned off the USB debugging and it's still charging.
Hope this method will work with you guys.
I had assumed it had something to do with Android 10's new features regarding USB security and preventing USB based attacks and exploits, but I figured that Android would show some notification about it being turned on whenever USB was plugged in. At least I know I'm not alone in this, I was scared my phone might have been going bad.

Categories

Resources