Hello,
I paid 990 euros on this Huawei P30 Pro back in June. I am very very disappointed by this phone. It is an awesome and powerful phone but there are these small things that make me regret buying it.
The biggest and annoying issue is when i send videos on facebook messenger to my friends. Randomly, sometimes, after the video is uploaded and sent to my friend , let's say a 20 seconds video, i can see it and play it totally normal, but the other party( my friend or the people from the group) will see the video as it is 0:01 seconds long and if they press play on the video..the image moves for 1 second, but after this, the image gets stuck and the video continues until it reaches 20 seconds.
Yesterday, a friend with a Huawei P20 Pro sent me a 40 seconds long video and guess what. After 00:33 the image stuck and the audio continued for 7 more seconds.
This is definitely a problem and Huawei should work together with Facebook App developers and fix the issue.
Also, if i uploaded stories on facebook, the resolution is bad. It looks like the videos were recorded using an 6 years old phone.
In this thread you can see more people that are having this issue. FACTORY RESET DOESN'T FIX THE ISSUE !
*insert_https_here*//uk.community.huawei.com/p30-series-30/video-messaging-issues-on-fb-messenger-5650
I am very, very dissapointed by this phone.
I tried clearing the cache of the app, wiping the cache partition, nothing seems to fix the issue.
I complained to Facebook and to Facebook Messenger ( no answer so far), huawei does nothing to fix the issue.
After the software update from August, Wi-Fi Calling is not working on my phone anymore.
So, besides the fact that i don't recommend to anyone to buy this phone, does someone have any ideea how can i fix this issue?
Using messenger lite works totally perfect but Messenger Lite ruins the quality of audio/video of the video clip.
Related
So..i have a huawei ascend p6 and here are my problems
1.Since last week all media is loading slow and it is laggy( videos on youtube, facebook and even gallery start so slow and when i try to pause or exit it take like 15seconds even in gallery and my phone freezees for a time)
2.second problem is..gaming: i see comments of a lot of people playing games on this phone but on mine i cant play anything, almost all good games are laggy on mine and loads so slow.
I have root on my phone for 5months and i always had the gaming problem but thr video one is new. Thank you!
It's good to factory reset your device now and then. Usually fixes loads of lag issues.
Factory reset. And check maybe new firmware.
Worst case scenario, your device is a monday product.
Hi all,
First excuse me if this is not the good forum for this thread, I'm new to this website.
I have a big problem with my Samsung Galaxy Note 2.
It doesn't play any video or music. Not only in a specific app but in every app I tried.
I tried the youtube app, the stock music app, shuttle music player which I usually use, but it also doesn't work when I go to youtube, dailymotion or any video site with the chrome browser. Videos in my facebook news feed won't play too.
When I try to watch a video or listen to music or simply launch an app like youtube for example, the phone becomes so slow that I must close the app. If I manage to click on a video, it just won't start. Generaly the app crash or the phone shut down or restart.
With the vlc app I can see the video but there is no sound.
It really starts to piss me off, I don't understand what's the problem.
Maybe it a software problem, I thought I could do a hard reset.
But it could also be a hardware problem, specifically something in relation with the speaker or the sound system, because yesterday my phone made strange noises and three days ago it fell on the ground.
Any help is welcome. Thank you for everything in advance.
Hi!
The easiest way to solve the following:
1. hard reset.
2. It did not help, then reflash the firmware on the stock, or better service firmware.
3. It did not help, then contact the service, as it is likely unfortunately hard problem.
Sorry for my english, good luck!
Hello, thanks for your help.
I reset the phone and the problem is still here.
But I noticed something interesting.
When I reboot the phone, it works for a while before the problem come back.
But maybe it's just a coincidence, because this morning the speaker made strange noises right before the problem came back. So I'm more and more covinced that it's a hardware issue.
So I think i will take the phone to a repair storé if thé problem doesn't go away by itself.
It's my pleasure.
But if you reflash the device previously, you would advise to try to flash ... Although, if you can carry in service, it is better there.
Hi !
I searched but couldnt find my problem.
I recently updates to Android 7 with Rogers version. Every since then, I am having problem playing any type of video. It will work then for some reason it won't. Phone gets sluggish, I have to restart but sometimes the problem is still there.
When I can't play videos, I can't play any and I get no error message, the video just never loads and freezes the phone until I force quit the app.
The problem impacts all videos : Snapchat, Instagram, Videos have recorded, videos in Chrome, and even gifv.
I cleared the system cache but that didn't do much.
Does anyone have a solution or a similar problem ?
Thanks !
You have facebook messenger installed? That may be the problem as it is mine and another person's.
https://forum.xda-developers.com/galaxy-s6/help/problem-sound-output-t3617534
https://forum.xda-developers.com/galaxy-s6/help/videos-sound-stops-t3617115
Hi all,
I'm really hoping I can get some advice here. I broke my OnePlus 6 and it's been in the repair centre for a month so far with no estimated repair date in sight, so I bought what was supposed to be a great phone as a back up, the Nokia 6.1.
Since the last two weeks I've had a nightmare. The phone works like a device that cannot handle basic apps and even the Android 8.1 OS.
For example, texting in WhatsApp the phone will freeze and do nothing for about 5-10 seconds and the buttons pressed all happen at once when it comes back to life.
Multitasking is impossible on this device. Using apps like Google Maps or Photos is a dreadful experience. I often reboot and try and open only one app at a time but it does not improve.
I deleted everything from the phone and set it up again and it's exactly the same. I keep the number of apps used at a minimum and I store all what I can on the SD card to keep the phones storage as free as possible.
Listening to music over Bluetooth is a no-no. The constant breaks and stutters make it unusable.
There is something wrong with this phone, my old Nexus 5 outperforms this device by a mile.
Can anyone suggest something I can do to diagnose what is causing this garbage performance? Has anyone ever experienced this on Android before? I have googled the hell out of this and I find nothing but great reviews for the Nokia 6.1 so something isn't right.
Your help is much appreciated!!
I had similar problems with this phone TA-1043.
Every now and then the phone freezes for a few seconds. But I didn't have any problems with Bluetooth.
To fix this I have cleared the data for the google play services and the google app and restarted the phone. It's been working fine for the past couple of days.
Plus, I had some issues with the camera app freezing as well. I had to turn off the location tagging, and remove the location permission access, as well as clearing the data and restart the phone. Works like a charm now.
Let me know if this helps.
Went to a gig last night, tried to record some of the songs, got back today and none of them have any sound at all on the videos, anyone have any ideas why this could be
Did you play the videos on the phone or on a PC ?
I sometimes get a very low sound level on the PC while the sound is normal on the phone, depending on the phone used to capture the video and the software to play it back.
There have been a couple of reports of the same problem on a German Android forum. They said the for the last few weeks theyve been having trouble with recordings of all sorts, while speaking on the phone still works. After a restart it's all back to normal for some time but then the problem returns at some point. Sounds to me as if either an app or system update contains a bug of some sort...
have the same problem for about 3 weeks.
even with the C72 now no improvement.
very annoying the whole
In there forum I mentioned someone said according to Oppo Google Assistant is the culprit, it somehow blocks the microphone which is also why the OK Google command still works while sound recording does not. Try deleting the Google App's data and cache and then it should be gone. Should it be back after a while then the app will probably have to be fixed by Google, only way around this in this case probably is deactivating the assistant until the issue's been fixed.