Note 2 don't plays videos or music - General Questions and Answers

Hi all,
First excuse me if this is not the good forum for this thread, I'm new to this website.
I have a big problem with my Samsung Galaxy Note 2.
It doesn't play any video or music. Not only in a specific app but in every app I tried.
I tried the youtube app, the stock music app, shuttle music player which I usually use, but it also doesn't work when I go to youtube, dailymotion or any video site with the chrome browser. Videos in my facebook news feed won't play too.
When I try to watch a video or listen to music or simply launch an app like youtube for example, the phone becomes so slow that I must close the app. If I manage to click on a video, it just won't start. Generaly the app crash or the phone shut down or restart.
With the vlc app I can see the video but there is no sound.
It really starts to piss me off, I don't understand what's the problem.
Maybe it a software problem, I thought I could do a hard reset.
But it could also be a hardware problem, specifically something in relation with the speaker or the sound system, because yesterday my phone made strange noises and three days ago it fell on the ground.
Any help is welcome. Thank you for everything in advance.

Hi!
The easiest way to solve the following:
1. hard reset.
2. It did not help, then reflash the firmware on the stock, or better service firmware.
3. It did not help, then contact the service, as it is likely unfortunately hard problem.
Sorry for my english, good luck!

Hello, thanks for your help.
I reset the phone and the problem is still here.
But I noticed something interesting.
When I reboot the phone, it works for a while before the problem come back.
But maybe it's just a coincidence, because this morning the speaker made strange noises right before the problem came back. So I'm more and more covinced that it's a hardware issue.
So I think i will take the phone to a repair storé if thé problem doesn't go away by itself.

It's my pleasure.
But if you reflash the device previously, you would advise to try to flash ... Although, if you can carry in service, it is better there.

Related

Developer asking for help - Droid 2 specific problem

Hi Guys,
I was hoping someone with a DROID 2 could confirm a proposed problem with my application on the android market.
Essentially, a user has informed me that installing my application, then receiving a text message, results in my app announcing & buzzing the caller (as expected), but then causes any music to stop playing through the headphone jack permanently until my application is un-installed. At which point the device goes back to normal.
Now, I've obviously tested this, and have no problem with a Nexus One, or HTC DZ.
I was hoping someone with a DROID 2 (running Android 2.2), could test this and let me know if it's something I should actually be concerned with.
Application:
https://market.android.com/details?id=com.dazbradbury.namebuzz
Any help would be much appreciated, the app is already free, so I can't offer anything in return...
Cheers,
dazbradbury.
The user states you can re-produce this by:
1) Start music playing on your phone, and listen with headphones.
2) Send yourself a text message
This will result in NameBuzz announcing & vibrating the caller, followed by the music never playing again...
Thanks again,
Daz.
Just tried it, music still playing fine, i don't see anything wrong with it.
anmtrn said:
Just tried it, music still playing fine, i don't see anything wrong with it.
Click to expand...
Click to collapse
Awesome. Much appreciated.
Anyone with Stock 2.2 able to give it a go? Seems like a strange one to me...

[Q] Problems with playing music, ringtones, etc.

I bought two Charges last week, one for me and one for the wife. Both of us have been having similar issues with music and/or ringtones randomly not playing on our phones. My wife has missed several calls because the ringtone that she downloaded from Zedge mysteriously stopped working, so the phone acted as if it were on silent mode. I noticed several instances where I can't listen to music on my phone due to a "Error playing the requested track" error within the Google Music app. At first, I thought my problem was due to the fact that I was trying to stream music that I've uploaded, but I was given the same error when I attempted to listen to music stored directly on the SD card.
Thinking that my problem was due to some weird issue with the Google Music app, I tried to play the music on my SD card from the built-in Music Player app and I was quickly prompted with an unsupported file type error. Rebooting both our phones seems to fix the problem, but I've had to do this at least two to three times on my phone, and once on my wife's. It seems that the problem always comes creeping back without warning.
Neither of our phones are rooted, and nothing else has been done to the phone that I can think of that would cause this issue.
In short, music/ringtones/etc. will randomly stop playing regardless of their source (SD card, downloaded, stream). Since the problem is on both of our phones, I'm guessing that this is a common issue on all Droid Charges.
Has anybody else experienced this issue? What are your recommendations on fixing it? Should I just take the phones back to Best Buy and get replacements?
=Edit=
Okay...something is definitely up. I just went to watch a video on the YouTube app, and saw no video. I tried other videos and got the same result. Sure enough, I tried to listen to some music and was given the above mentioned error. What the hell?
I would take them back to Best Buy. Ive never heard of this problem. And if youtube is not playing then there seems to be and underlying problem.
I was having this same problem every so often, typically after having the phone on for a few days without turning it off. I am rooted an running a custom ROM so I thought it might have something to do with that, but obviously that is not the case. I turn my phone off whenever I charge it at night and have not had the problem since doing that. Long story short, I would return the phone if you can, but just turning the phone off and then back on (not rebooting) has fixed the problem for me every time.
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Yankees368 said:
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Click to expand...
Click to collapse
Where did you hear about this?
Karma Elite said:
Where did you hear about this?
Click to expand...
Click to collapse
Did that solve the issue for you?
http://www.google.com/support/forum/p/youtube/thread?tid=3ef52f711434ba6d&hl=en

[Q] No Ringtones/Youtube Won't Play

Okay, this problem has been bugging me for a while. The ringtones that came with my SGS4G play when I select them, but my others (ringtones, mp3's, stuff created in RingDroid) will not play. This also affects music playback. I get an error that the file is corrupted.
Now the interesting part: if I reset my phone, I can play the sounds again, no problem. After a few days though, it starts happening again. As for the Youtube videos, they play fine, then after a couple of days they stop playing. If I reset the phone, they play again.
My phone is rooted.
Firmware: 2.2.1
Kernel: 2.6.32.9
Stock Froyo Build
I have CacheMate and Super Manager cleaning out my caches whenever they can.
I checked all possible sound stuff (Airplane Mode, no ringtones on silent, etc..) and still have the problem.
This problem started before I ever rooted my phone. Any help you guys could give would be appreciated. Thanks.
You said it is affecting music playback as well have you tried a different SD card? I had one go bad on me and I was having similar issues before it completely died. The Youtube videos however are playing from the internet right?
Nilmandir said:
Okay, this problem has been bugging me for a while. The ringtones that came with my SGS4G play when I select them, but my others (ringtones, mp3's, stuff created in RingDroid) will not play. This also affects music playback. I get an error that the file is corrupted.
Now the interesting part: if I reset my phone, I can play the sounds again, no problem. After a few days though, it starts happening again. As for the Youtube videos, they play fine, then after a couple of days they stop playing. If I reset the phone, they play again.
My phone is rooted.
Firmware: 2.2.1
Kernel: 2.6.32.9
Stock Froyo Build
I have CacheMate and Super Manager cleaning out my caches whenever they can.
I checked all possible sound stuff (Airplane Mode, no ringtones on silent, etc..) and still have the problem.
This problem started before I ever rooted my phone. Any help you guys could give would be appreciated. Thanks.
Click to expand...
Click to collapse
This is intriguing.... you can either:
1) Since your rooted, you can get CWM and install a custom rom. Might fix your problem since it's most likely a software problem i think.
2) Since your still stock and just rooted, and also it started before you were rooted, try sending it in to tmobile.
I suggest try #2 first and if they don't do anything about, try #1.
Sent from my SGH-T959V using XDA Premium App
Thanks guys. I'll try something and post back.

Xperia Z3- Cannot Play Videos, Tried Factory Reset

Xperia z3 not playing videos
My Xperia z3 doesn't play any video at all. It shows up with an error "Cannot Play Video" . YouTube video doesn't play videos. I cant play video in any app. I cleared the data and cache and even performed factory reset but that didn't help me. I repaired it with Sony Companion and even flashed new firmware with Flash tool also. But still the problem persists. After restarting my phone it plays video for some minutes and then again winds up with the same. Pls help me.
Go into your setting, choose Developer setting then scroll down till you see "Use AwesomePlayer" If you're enable it then disable and if you disable just enable it. Then reboot. It should be working. Anytime you see this just do the same thing. One way to not seeing this fault you can flash back to 4.4.4.
But is this device specific...should I go to service centre?
Sent from my D6653 using XDA Free mobile app
Xperia d6633 I also experienced the same case as well. there is a solution?
Have exactly same prolem on my D6633, I have to reboot my phone several times per day to see any video in youtube, facebook, album app, etc. The only works is MX Player playing local videos. Is there any permanent solution of this exists?
Do any of you guys run the official Marshmallow concept software?
I have not encoutered this problem on previous final builds, but installed the concept software 2 days ago.
Since then I have not been able to play any video. Not in the Facebook app, not in youtube, not from files on my phone. Considering reverting back to the stable builds, purely for this problem...
I am on a D6603
I have same problem.. several times restart my phone every day.. is D6643 .. with ROM from D6603.. need solve this in ASAP..
thanks in advance..
Enoxzr said:
Do any of you guys run the official Marshmallow concept software?
I have not encoutered this problem on previous final builds, but installed the concept software 2 days ago.
Since then I have not been able to play any video. Not in the Facebook app, not in youtube, not from files on my phone. Considering reverting back to the stable builds, purely for this problem...
I am on a D6603
Click to expand...
Click to collapse
It started happening in my Z3 when I installed the concept too but the problem is I reverted back to stock and it happens just like in the beta. I tried factory reset on stock, deleting all sort of data from FlashTool but nothing, it still happens.
Has anyone been able to solve it?
I recently installed MM Concept on my Z3C and I'm having playback issues as well, but only on Album/Video, not for other apps like YouTube, etc.
I had the playback issue in all apps involving videos.
My problem got solved when I got the February security update on the concept software

No Sound on video recording

Went to a gig last night, tried to record some of the songs, got back today and none of them have any sound at all on the videos, anyone have any ideas why this could be
Did you play the videos on the phone or on a PC ?
I sometimes get a very low sound level on the PC while the sound is normal on the phone, depending on the phone used to capture the video and the software to play it back.
There have been a couple of reports of the same problem on a German Android forum. They said the for the last few weeks theyve been having trouble with recordings of all sorts, while speaking on the phone still works. After a restart it's all back to normal for some time but then the problem returns at some point. Sounds to me as if either an app or system update contains a bug of some sort...
have the same problem for about 3 weeks.
even with the C72 now no improvement.
very annoying the whole
In there forum I mentioned someone said according to Oppo Google Assistant is the culprit, it somehow blocks the microphone which is also why the OK Google command still works while sound recording does not. Try deleting the Google App's data and cache and then it should be gone. Should it be back after a while then the app will probably have to be fixed by Google, only way around this in this case probably is deactivating the assistant until the issue's been fixed.

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