Hi all,
I'm really hoping I can get some advice here. I broke my OnePlus 6 and it's been in the repair centre for a month so far with no estimated repair date in sight, so I bought what was supposed to be a great phone as a back up, the Nokia 6.1.
Since the last two weeks I've had a nightmare. The phone works like a device that cannot handle basic apps and even the Android 8.1 OS.
For example, texting in WhatsApp the phone will freeze and do nothing for about 5-10 seconds and the buttons pressed all happen at once when it comes back to life.
Multitasking is impossible on this device. Using apps like Google Maps or Photos is a dreadful experience. I often reboot and try and open only one app at a time but it does not improve.
I deleted everything from the phone and set it up again and it's exactly the same. I keep the number of apps used at a minimum and I store all what I can on the SD card to keep the phones storage as free as possible.
Listening to music over Bluetooth is a no-no. The constant breaks and stutters make it unusable.
There is something wrong with this phone, my old Nexus 5 outperforms this device by a mile.
Can anyone suggest something I can do to diagnose what is causing this garbage performance? Has anyone ever experienced this on Android before? I have googled the hell out of this and I find nothing but great reviews for the Nokia 6.1 so something isn't right.
Your help is much appreciated!!
I had similar problems with this phone TA-1043.
Every now and then the phone freezes for a few seconds. But I didn't have any problems with Bluetooth.
To fix this I have cleared the data for the google play services and the google app and restarted the phone. It's been working fine for the past couple of days.
Plus, I had some issues with the camera app freezing as well. I had to turn off the location tagging, and remove the location permission access, as well as clearing the data and restart the phone. Works like a charm now.
Let me know if this helps.
Related
I've tried everything I can think of to resolve this, but I need some suggestions.
So - my husband finally got a smartphone, after getting by with a keyboard phone for years. I talked to him about different phones - iPhones even - and after looking at several, he took my advice and got a Droid Maxx. Of course I helped him set it up, etc. Everything went well for a day or two, but then he started getting all sorts of errors - Google sync problems, Google account sign-in problems, "Unfortunately Google play services has stopped" etc. I was able to solve most of the problems by uninstalling updates to Google Play, and a few other things. He was still having some issues, though. The phone occasionally shut itself off. So, I decided to do a factory reset.
Since then, everything is working much better. The phone hasn't shut down at all, etc. However, in the last day or two, he will get an error notification that's something like "Trouble signing in to Google Account". He has to tap the notification and enter his Google password. Then everything seems fine until it happens again sometime later. Now it's happening frequently
He has almost no apps installed. The two or three he has installed are the same ones that I have used forever on my android devices, including on my Droid Maxx and Moto X - so on the same or similar devices. I have checked every setting I can think of. He doesn't have 2-step authorization on his Google account and he never has problems with that account on his desktop, laptop, etc.
Any ideas what could be happening? He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
jkmasi said:
He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
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i think that's the problem, i had issues the first time i passed by a no service area and the problem showed up ''we have trouble authenticating this account, tap here to solve'' and thats all. it solved with the tap in the notification, and never appeared again, i suspect your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.
Jaocagomez;50875823 your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.[/QUOTE said:
Thanks for your reply! Can you please explain what "your rom data its corrupted" means?
Also, how do I reinstall the firmware? This phone is not rooted and was updated to 4.4 KitKat OTA.
I'm hoping that it was just the magnet on his pouch case interfering with the radios. He realized that he's always noticed this problem after the phone has been in the case. This afternoon I asked him not to put it in the case as an experiment.
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So..i have a huawei ascend p6 and here are my problems
1.Since last week all media is loading slow and it is laggy( videos on youtube, facebook and even gallery start so slow and when i try to pause or exit it take like 15seconds even in gallery and my phone freezees for a time)
2.second problem is..gaming: i see comments of a lot of people playing games on this phone but on mine i cant play anything, almost all good games are laggy on mine and loads so slow.
I have root on my phone for 5months and i always had the gaming problem but thr video one is new. Thank you!
It's good to factory reset your device now and then. Usually fixes loads of lag issues.
Factory reset. And check maybe new firmware.
Worst case scenario, your device is a monday product.
Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
clattewell said:
Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
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It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
Planterz said:
It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
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Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
clattewell said:
Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
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Try this:
http://androidforums.com/threads/is-there-an-app-to-track-which-app-uses-gps.732746/
how about "Android Device Manager " .. is that disabled?
There are a lot of guides about how to fix this. It isn't always the same service that is an issue...but you can try and disable some of the ones that are known to be problematic. For example see post #3 in this thread: http://forum.xda-developers.com/showthread.php?t=2785128
Sent from my Nexus 5 using XDA Premium 4 mobile app
Hi everyone.
I remember some time ago I updated my phone with one of those monthly updates (cannot remember which one was was it or when, but I do perfectly remember this started happening after an update). Since then I've been experiencing issues with some apps. Just some apps fortunately and not the ones I use often.
Basically, whenever I open one of these apps it takes at least 3 minutes to load (sometimes even more), then the apps gets stuck so I get a message saying if I wanna close the app or wait so I just tap wait. Even though I've been facing these issues with apps that I don't use often it is still veeeeery annoying and now I'm bringing this issue here because I recently started using an app for college and when I need it in class I should not have to be waiting 3 or 4 minutes just to have a single app open. I tried formatting the phone and did not have any luck. Has anyone experienced something similar? Any tips on how to fix this?
Some other apps I have issues with:
-Temple Run 2
-Runtastic
-I'm Ping Pong King
-Uber
There are of course other apps I have the same issues with, I'm just mentioning a few. The games do not only take forever to load, but are laggy as hell and literally unplayable.
You could go into Apps and wipe their cache, and see if that helps. If that does not, perhaps going into TWRP and wiping cache there. If neither of those methods work . . . maybe an OS file or two have become corrupt?
You do have a TWRP backup, yes?
Are any of the apps related by a process they use, e.g. wifi, bluetooth . . . ?
I've run into this for quite some time now, on both my Note 9, and my Huawei Mate 20 Pro.
All the things I find on resolving this suggest killing play store, deleting cache, deleting data etc. But even after that, it does not work well.
Seems it is a very important part of Android's eco-system, and yet very problematic.
Can anyone shed some light and/or permanent fix to this?
I'm a bit surprised there is no input on this.
I just needed to ininstall/reinstall an app. It was taking forever waiting on download. I deleted data and cache, and rebooted.
App ininstalled. The reinstall downloaded to 99%, and is not just sitting there.
I have to say it is VERY frustrating. I'm about ready to ditch Android. But that would be even more painful.
Did you use some VPN app when you downloaded apps with Google Play?
No. Although I do have NordVPN installed. But I have found that many sites are problematic to get to with it, both in the phone and PC. So I've stopped enabling it but haven't uninstalled it.
I'm guessing you think the VPN could be responsible.
I'll uninstall it and see if it changes anything.
Uninstalled, and rebooted. Trying to do update on some apps and it appears to have not helped.
Another interesting thing that happens at the same time that starts with the Google play store, is that I have a to-do app called DTG GTD. It gets to where the reminders coming from it, which flow through Light Flow, come in hours late. I had decided on my Note 9 that it was a problem with the phone. That's why I decided to get another new one, this Huawei mate 20 pro.
Now I just really don't know what to think. This starts about a month after I have either reflashed a phone or in this case bought a new one. I had factory reset and reloaded the Note 9 three times before I moved to this new phone.
I do have quite a few apps on my phone. Maybe it has to do with the mix of apps. Although, I wouldn't think it would take a month for it to start acting up.