I've tried everything I can think of to resolve this, but I need some suggestions.
So - my husband finally got a smartphone, after getting by with a keyboard phone for years. I talked to him about different phones - iPhones even - and after looking at several, he took my advice and got a Droid Maxx. Of course I helped him set it up, etc. Everything went well for a day or two, but then he started getting all sorts of errors - Google sync problems, Google account sign-in problems, "Unfortunately Google play services has stopped" etc. I was able to solve most of the problems by uninstalling updates to Google Play, and a few other things. He was still having some issues, though. The phone occasionally shut itself off. So, I decided to do a factory reset.
Since then, everything is working much better. The phone hasn't shut down at all, etc. However, in the last day or two, he will get an error notification that's something like "Trouble signing in to Google Account". He has to tap the notification and enter his Google password. Then everything seems fine until it happens again sometime later. Now it's happening frequently
He has almost no apps installed. The two or three he has installed are the same ones that I have used forever on my android devices, including on my Droid Maxx and Moto X - so on the same or similar devices. I have checked every setting I can think of. He doesn't have 2-step authorization on his Google account and he never has problems with that account on his desktop, laptop, etc.
Any ideas what could be happening? He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
jkmasi said:
He does drive through an area with no cell service every day, so that could have something to do with it, but I drive through the same no-service area, and I have never, ever had to sign in to my Google account after initial setup. Sometimes this issue crops up when he has perfectly good service.
Click to expand...
Click to collapse
i think that's the problem, i had issues the first time i passed by a no service area and the problem showed up ''we have trouble authenticating this account, tap here to solve'' and thats all. it solved with the tap in the notification, and never appeared again, i suspect your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.
Jaocagomez;50875823 your rom data its corrupted and i recommend reinstalling the phones firmware 4.2 or 4.4 whatever version is. that should solve the problems.[/QUOTE said:
Thanks for your reply! Can you please explain what "your rom data its corrupted" means?
Also, how do I reinstall the firmware? This phone is not rooted and was updated to 4.4 KitKat OTA.
I'm hoping that it was just the magnet on his pouch case interfering with the radios. He realized that he's always noticed this problem after the phone has been in the case. This afternoon I asked him not to put it in the case as an experiment.
Click to expand...
Click to collapse
Related
Guys,
Anyone else having this issue, ever few days I get this error
The Application Google Services Framework (process com.google.precess.gapps) has stopped unexpectedly. Please try again
And I have to clear data on Google services app
uefcommad said:
Guys,
Anyone else having this issue, ever few days I get this error
The Application Google Services Framework (process com.google.precess.gapps) has stopped unexpectedly. Please try again
And I have to clear data on Google services app
Click to expand...
Click to collapse
I just went through this on my Thunderbolt.
It's usually an issue with corrupted contact or calendar.
To fix it you have to turn off syncing automatic. Then manually try syncing one by one all the Google services. When you get to the one that causes the force close, turn syncing off. Go to settings... applications... clear data and cache for the offending app, then clear data and cache for Google services framework... force stop them if they're running. Reboot your phone. Try syncing again.
That worked for me.
Sent from my SCH-I510 using Tapatalk
distortedloop said:
I just went through this on my Thunderbolt.
It's usually an issue with corrupted contact or calendar.
To fix it you have to turn off syncing automatic. Then manually try syncing one by one all the Google services. When you get to the one that causes the force close, turn syncing off. Go to settings... applications... clear data and cache for the offending app, then clear data and cache for Google services framework... force stop them if they're running. Reboot your phone. Try syncing again.
That worked for me.
Sent from my SCH-I510 using Tapatalk
Click to expand...
Click to collapse
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
uefcommad said:
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
Click to expand...
Click to collapse
That's not reassuring - I had this problem earlier this week. It's the reason I was jumping back and forth between ROMs and bricking my phone in the process. Hahaha. No matter what I did the crashes would persist.
Anyways, my resolution was to do a factory reset since /data was the only partition that never got wiped when switching ROMs. I haven't had any issues since. I restored all my apps with data with TiBu. I left all the system settings alone and input my settings manually.
But, when I did notice these issues start occurring it was only after I got a random soft reboot. My phone was just sitting on the counter when I heard the bootup sound.
distortedloop said:
It's usually an issue with corrupted contact or calendar.
Click to expand...
Click to collapse
Funny you mention this, because I noticed one of my contacts disappeared when I switched to this phone. Turns out two of my contacts somehow automagically merged together. It was still like that after I wiped /data, but I fixed it manually.
To the OP, it's something worth looking into. If it matters, the two contacts were my dad and bro. It's the same last name and the first names start with the same letter, but in no way are they similar.
uefcommad said:
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
Click to expand...
Click to collapse
Something is corrupting your calendar or contacts.
Do you know which is the culprit?
It's tedious, but if you do, go through each contact or calendar entry that syncs and find the offending one.
You didn't make it initially clear that you'd also turned off syncing and cleared the data in something beyond google services. If you skipped that, all you're doing is trying to repush the bad data on your phone back to the server, which pukes at the attempt and crashes your phone's services.
binglejellsx2 said:
Funny you mention this, because I noticed one of my contacts disappeared when I switched to this phone. Turns out two of my contacts somehow automagically merged together. It was still like that after I wiped /data, but I fixed it manually.
To the OP, it's something worth looking into. If it matters, the two contacts were my dad and bro. It's the same last name and the first names start with the same letter, but in no way are they similar.
Click to expand...
Click to collapse
If you're coming from an HTC sense phone, I think the problem might be related to how it tries to link contacts. Every time I put a new install or rom on my Thunderbolt, the first thing the HTC sense stuff wants to do is link all my google contacts to the phone contacts. What's odd about that is the contacts on the phone come from Google in the first place, so what's the linking needed for?
Another thing I forgot to mention, the phone would crash doing basically anything with calls/SMS, and none of my services were synching properly. Only when I received a call or SMS would my GVoice SMS and GMail update.
distortedloop said:
If you're coming from an HTC sense phone, I think the problem might be related to how it tries to link contacts. Every time I put a new install or rom on my Thunderbolt, the first thing the HTC sense stuff wants to do is link all my google contacts to the phone contacts. What's odd about that is the contacts on the phone come from Google in the first place, so what's the linking needed for?
Click to expand...
Click to collapse
I agree, it is an odd scenario. Even more odd, I was coming from pure Android with my Moto Droid on CM7. I never had a phone with an overlay nor did I link multiple Google contacts together, and I hadn't encountered this problem before when switching between ROMs on that or my NOOKcolor. This is actually the first Android device I've had where the contacts could be saved on the phone, but I still prefer to sync everything to the cloud.
I'm just glad my phone is running smooth again and hope the same for the OP.
Not solved. Apparently I needed to use a VPN to connect my account though Talk. But now when my VPN isn't on nothing will sync and my gmail won't load. Until today I have never needed a VPN to log into my Google account. Something is obviously still wrong.
So I've flashed dozens of ROM's at this point and have never had this problem before. I have read all the threads and tried the following fixes ...
Pulled SIM and used WIFI
Factory reset
You Tube account ... This actually registers my Google info under accounts but won't sync at all. When I try to sync contacts or anything I get a red exclamation point and nothing happens.
Flashed other ROM's and different gapps.
Tried logging in though other gapps such as Talk and Gmail. Again YouTube will show up on my account tab as synced. It's green and looks synced but if I try to manually sync it the red error shows up again and nothing has actually been synced.
There must be a reason for this yes?
I should also mention that I'm in Shanghai. However I have never had a problem before. What gives? Why now? Could it really be that the server is down and I should just try again tomorrow?
Any advice would be greatly appreciated. Thanks in advance.
Yeah... i've been having a similar problem in xiamen for about 3 days... china unicom?
Oh? And also never had this happen before? Happened after you flashed a new ROM?
I'm with CMCC.
What makes me think something is rotten is Chinatown is the fact that if I do use my VPN everything is OK. I'm hoping this isn't the case.
I'm searching for some old TB files I can toss on my phone to try and restore it to an earlier date. If that doesn't work maybe a super crusty old ROM will work. I really am out of ideas at this point.
I wonder if getting rid of root and going stock would fix anything?
Error Message
I have also same problem for past 3 days on China Mobile in Shanghai. I belive it should be something to do with the carrier or Network accessibility to Google products... I am on Galaxy S2.
Today I checked on couple of my friends with Nexus and Galaxy S1 and confirmed that they also face same problem...
Currently the only Google app that's working is Google Translate ... The rest however won't work without my VPN on.
So it looks like this is both CMCC and Unicom so far. I don't even know if there is anything else.
The funny thing is Google + has been working on my phone from launch with no problems. Not anymore though.
Anyway there are so many places selling Android devices in China I could only imagine that this is temporary.
I wonder if there is any way to edit some of the carrier info to make things work?
Apparently there is something going on, it looks like.
It looks like it's happened before, and after about 3-4 days it sets itself aright...
Anyone figure out a workaround? I was using a pretty good VPN, but the android version only has pptp and therefore barely works here. I can't get any programs, email, or anything on my phone after a factory reset... this makes me sad.
*had some links posted but I guess I need to post a few more times before it lets me*
Anyone figure out any updates or fixes for this yet?
It's been like that for several days now...I'm with CMCC. After sometimes it'll be okay as usual....black "magic" I would call it.
VPN is a no no for me, used to work fine till they block it. I'm using SSH Tunnel now...no problem in general except from time to time (once in a very blue moon like now) when "they" cast their "magic"
Without tunneling. market couldn't get through these days.
How annoying. I even tried taking out my SIM card, and doing a hard reset, and then trying to download my software from my WIFI, but it's not a DDWRT router so I can't access the VPN.
Is there software that can turn an OpenVPN connected computer into a Wifi router? If I logged into my computer which is on a VPN, maybe I could at least re-download all my apps from the market......
*sigh* or wait heh
I got the same problem like last 5 days ...i m in China too ..with china unicom ...i tried everything possible like factory reset, uninsalling and installing gapps, install stock image , cache cleaning ....BUT ...CAN'T LOGIC GOOGLE ....
at last i used VPN on my phone ..and its sync and connect in a second ...problem gone...Happy to have my fully functional phone back
MAGIC Happened again
Just trying to log into the market .. yes now we can access the market and other google products..
On the 7th I traded my Nexus 4 into T-Mobile for a Nexus 5. On the 8th, I unlocked the bootloader and sideloaded the stock 4.4.1 OTA file. Today, all of a sudden, my location starts showing 35 miles away without me leaving the house. I turned off and on Location services, and it reset back to my actual location. A short bit later, it did it again to the exact same location.
I called Google, they told me to factory reset. I did. When it was booting up and updating apps, it prompted me to install the 4.4.2 update, which I did. After doing all of that, it repeated the exact issue. I went into my Location History on Google Maps online and deleted all the history for today which fixed it. But it keeps jumping back and forth between my Home location and this other place.
I called Google again liked they asked, and they told me to change my Location setting from High Accuracy to Device Only... and to just keep it that way. But it sucks that way. I asked could it be a hardware problem, if so, I would return it to T-Mobile. She said, "I wouldn't return it just for that issue alone." I also told her I was worried it may be a security issue since I had just handed in my old phone, and she guaranteed me it couldn't be a security issue.
Alright well... I'm lost. Unless someone here has some magic advice, I will return it tomorrow.
The attachment is from my Location History and shows the two locations 1 minute apart.
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
shotta35 said:
If you are just using 3G then it might be a IP address change on the towers but if you are also using WIFI for location then yeah something is up. I use High and it only uses GPS when using Maps/Navigation. Otherwise everything such as google now and such uses low power anyways.
Click to expand...
Click to collapse
The entire time I was having the problem, I was at home connected to wifi.
So far today, it has been working like it should and hasn't given me any trouble.
I should probably mention that, along with that problem, the phone was having other issues as well. Google Now wasn't showing me cards, even though my location was working - I was unable to enter my account under the Backup and Reset settings menu - and Sound Search kept giving me syncing errors. Maybe these were all related or caused by the same problem, don't know. After removing my account from Google Now and adding it back as well as some other stuff, I was able to resolve them all.
One other thing I will say is that I was running a sideloaded version of 4.4.1 (unlocked, stock recovery, not rooted) when I did the factory reset, which I thought would reset it back to 4.4. However, when it booted back up, I had a System Update notification telling me to update to 4.4.2, but the file size was only 1.7 mb or so. How did it bypass the size of the 4.4.1 update? Or am I wrong when assuming a factory reset sets it back to its original version?
So here is what I'm dealing with. A couple of weeks ago apps on my phone kept crashing. I was seeing a constant "Google Play Services has stopped" message and I was completely unable to use my phone. I ended up saying screw it and I did a factory reset.
The problem was still happening after a reset so I figured I should do a full wipe (Dalvik, cache, system, data) and reinstall the ROM (Cyan 11). Unfortunately that still didn't fix the problem.
Since then I've tried everything. I've ran "Fix Permissions" which seemed to work for about a day and then it started again. Sometimes rebooting the phone fixes the issue for a day but it always comes back. It's not always Google Play Services. It seems to be any random app on my phone that starts to constantly crash. Sometimes this happens from the phone's home screen, other times when I go into the app (gmail seems to be a problem more often than not). The phone was also just randomly rebooting, sometimes a few times a day and sometimes when trying to update apps I'll get various errors (package not signed, error 960, etc).
I finally decided that Cyanogenmod might be the problem. I've replaced my recovery (was CWM) but now I have TWRP. I downloaded Paranoid's latest ROM for the S3, did a factory reset, wiped Dalvik, system, data and cache. I also told TWRP to fix the file system in hopes that it would help and then I told it to Fix Permission.
Once I installed the ROM and the Google Apps, phone boots, I sign in....apps start crashing. I'm so lost. I don't know what else to do. Why would a phone that is freshly wiped have problems with apps crashing. This was happen with both Cyanogenmod and Paranoid. I'm running the same version/download of Cyanogen on my gf's S3 and it's been fine. The phone has been rooted since I got it almost 2 years ago and running Cyanogen this whole time. I only switched to Paranoid in hopes it would fix this problem.
Does anyone have any ideas on something I should try? Right now my phone is a pain to use, I'm constantly clearing crash pop ups and then just today it suddenly lost my google account and all my data was gone. No contacts, gmail empty, etc.
Silly but serious question, is play services installed? I've seen several people try to install Google Apps without play services installed and it will give this error without it being installed. I can't produce a screen shot for you as I'm not on a locked bootloader
From my CM11 S3
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
rckymtnrfc said:
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
Click to expand...
Click to collapse
Alright, I've seen this issue on several different posts. Just a suggestion, it's worth a try at this point.
Try removing play services from the system file, make a backup first. Reboot and then reinstall the backup you made, it should push it back into data/app
From my CM11 S3
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
rckymtnrfc said:
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
Click to expand...
Click to collapse
By chance did you get a moment to try this?
From my CM11 S3
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
rckymtnrfc said:
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
Click to expand...
Click to collapse
As long as it works that's all that matters. That is odd that all of the sudden it started just working fine
From my CM11 S3
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
rckymtnrfc said:
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
Click to expand...
Click to collapse
I know that feeling, I've soft bricked mine more than once. Thankfully I just recently ditched VZW so I'm not locked down to there phones anymore. I kept my S3 and took it with me
From my CM11 S3
Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
clattewell said:
Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
Click to expand...
Click to collapse
It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
Planterz said:
It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
Click to expand...
Click to collapse
Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
clattewell said:
Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
Click to expand...
Click to collapse
Try this:
http://androidforums.com/threads/is-there-an-app-to-track-which-app-uses-gps.732746/
how about "Android Device Manager " .. is that disabled?
There are a lot of guides about how to fix this. It isn't always the same service that is an issue...but you can try and disable some of the ones that are known to be problematic. For example see post #3 in this thread: http://forum.xda-developers.com/showthread.php?t=2785128
Sent from my Nexus 5 using XDA Premium 4 mobile app