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Is anyone else's heart rate sensor all scratched up? I removed the plastic when I got the phone on the first day and after a few weeks its pretty scratched up for some reason.
Yeah, I noticed that as well on multiple S6s I looked at. In fact, some are already very scratched from the factory as soon as you take the protective film off (if you can get it off haha).
Same here, as soon as i removed the protective film of the HR ive immediatelly found a hidden scratch beneath it, what the heck man, its a 650€ phone i deserve pristine condition on such a high price point.
TheWarKeeper said:
Same here, as soon as i removed the protective film of the HR ive immediatelly found a hidden scratch beneath it, what the heck man, its a 650€ phone i deserve pristine condition on such a high price point.
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You use fingernails or some kind of adhesive tape when removed the protective film?
Sent from my SM-G920F using Tapatalk
Ave666 said:
You use fingernails or some kind of adhesive tape when removed the protective film?
Sent from my SM-G920F using Tapatalk
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fingernails but ofc with care, the scratch is on the other side of the removal process so if it were my fingernails it would be on the right side rather than left side scratch.
lowjinyik said:
Is anyone else's heart rate sensor all scratched up? I removed the plastic when I got the phone on the first day and after a few weeks its pretty scratched up for some reason.
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Same here, yes. It's not Gorilla glass but only plastic so yeah, normal I'd say and it won't affect functionality in any way yet it's annoying.
It is indeed very annoying i cant believe they went cheap on us with such a stupid thing that could have made it a perfect phone... its stupid. I hope that the OIS is not there and rather part of the camera sensor ?
Over the past few days my pictures have started looking like they were all taken in a 1920s jazz club.
I took a photo on the 9th of my living room setup that came out perfectly clear. The next day I noticed that pictures were coming out a little fuzzy, having a hard time focusing, and there appeared to be a slight film on the lens cover. The picture I post below is from today and the haze seems to cover almost the entire lens cover.
I removed the film the day I purchased the phone and haven't made any changes to my daily routine that may have brought this about.
Does anyone have any ideas on how to fix this? Hair dryer on medium for a minute or so? Should I RMA? Anyone else having this problem?
Is there any kind of condensation under the lens?
igothacked1 said:
Is there any kind of condensation under the lens?
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I can't tell what it is but there is definitely something under the lens. However, I checked the water indicator in the sim tray and it seems to still be white.
Edit: I know you can't really tell anything from those photos. In the first one, even though it is out of focus, you can tell there is definitely something on the lens.
I can't tell much by the photos, but the camera and finger sensor ship with protective vinyl covers. The one on my finger sensor was particularly hard to remove because it was cut and aligned so perfectly, there was no lip to grab. I had to use tweezers to remove it.
sublimaze said:
...The one on my finger sensor was particularly hard to remove because it was cut and aligned so perfectly, there was no lip to grab. I had to use tweezers to remove it.
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Yeah, I distinctly remember the fingerprint protector being a pain to remove. That's why I know there isn't a protector on the lens...
hiko36 said:
Yeah, I distinctly remember the fingerprint protector being a pain to remove. That's why I know there isn't a protector on the lens...
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Ah, I completely missed that in your OP. My S6 takes the best photos of any phone I've ever owned, I have zero complaints about that. Your photo is definitely hazy. I have never taken a photo like that. If you are still in your return period, you should exchange it.
Sent from my SM-G920T using Tapatalk
There is definitely something wrong there. Return the device while you can.
Can't really tell from the pics, but you might have condensation in the inner elements of the compound lens.
Sent from my SM-G920F using Tapatalk
Thanks, gents. Looks like I'll be filing a warranty replacement on Monday.
The only thing I can think is that when I went for a run with it in an armband the morning it started and somehow sweat got in there. I guess they weren't kidding when they removed the water proof rating from the s5.
I attached a couple pictures from before it started. This camera seriously is phenomenal.
So I have said this from the start. Whitestone has cut major corners on this product. I knew this from the first "Review" if you want to call it that because no one has reviewed this. They just make install guides and try to get you to buy it. The dead give away for me was when they sell it at around $40 when proper UV adhesive alone would cost $20 and the amount they give you would be $40. That's bulk prices. I work in the opto-electronics industry so stuff like this is what I deal with every day.
So I did some test. Using the stock Whitestone cure light, A UV oven, a Spot cure UV station, A Dymax cure station as well as others. When I took the protector off you can tell the adhesive never fully cured. This explains why you get the delamination what looks like bubbles to some or a kinda web look.
In one of the pictures marked spot cure. You will see the dot that is a proper optical adhesive. You see why the included adhesive turned to gel the stuff we use was fully cured. Both were exposed to the same light for the same time. If you use this I guarantee you will never get delamination or have a case light the protector up. But keep in mind that one tube of that is $20 but it shows how cheap the included adhesive is
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No UV cure station I have here can fully cure that junk. And it is junk. I have seen some cheap UV adhesive but this is by far the absolute worst.
I will do some more test with this adhesive. I don't even think its optical grade.
But if Whitestone wants to send me some samples of adhesive or some kits i'll be more then happy to test them and post my findings. But from the 2 kits I have seen. First had delamination the second kit direct from Whitestone aka Cellto USA in Torrance California is 100% total trash.
And here is a video of more uv light then will ever be put on this adhesive. Note that adhesive was from my first kit. So 2 kits one from Amazon the other direct from them and neither one of them could do a full cure.
https://youtu.be/yzLzeLolpb4
bignazpwns said:
So I have said this from the start. Whitestone has cut major corners on this product.
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Thanks for this in-depth info. If you check reviews for this product on Amazon and sort by new, you will see tons of others having delamination on the edges and reporting their screen still broke after a drop.
I was hoping for a good, glass screen protector it looks like Whitestone is astroturfing reviews and even comments here. Maybe they are inconsistent in production causing the disparity, but after doing research on it, I skipped Whitestone.
PHP:
Mattheyu said:
Thanks for this in-depth info. If you check reviews for this product on Amazon and sort by new, you will see tons of others having delamination on the edges and reporting their screen still broke after a drop.
I was hoping for a good, glass screen protector it looks like Whitestone is astroturfing reviews and even comments here. Maybe they are inconsistent in production causing the disparity, but after doing research on it, I skipped Whitestone.
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I'll get back with a part number and link to some good uv adhesive. Then just get the Whitestone replace the adhesive with that and it will be good to go. Install the same cure the same. Just gotta check a few adhesives out get one that flows well and gets a good cure off the oem light.
bignazpwns said:
PHP:
I'll get back with a part number and link to some good uv adhesive. Then just get the Whitestone replace the adhesive with that and it will be good to go. Install the same cure the same. Just gotta check a few adhesives out get one that flows well and gets a good cure off the oem light.
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If you are going that route, might as well just get a cheaper glass screen protector, strip any adhesive, and apply your own. Since it doesn't seem effective at drop protection, the only concern would be possible lackluster screen sensitivity. No need to pay a company for doing a bad job and cutting corners on a "premium" product.
Mattheyu said:
If you are going that route, might as well just get a cheaper glass screen protector, strip any adhesive, and apply your own. Since it doesn't seem effective at drop protection, the only concern would be possible lackluster screen sensitivity. No need to pay a company for doing a bad job and cutting corners on a "premium" product.
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You could but the little tiny bumps on the bottom of the protector help get an even coat of epoxy. You can do it without them but those would help with it.
But depending on fit the Zagg with the little strips of 2 sided tape might be the best bet. I just don't know how it will fit. I might have one laying around I can dig up and test with some uv adhesive if people really wanna see how that would work. Should be the same for any other one since they would all have flat bottoms without the little bumps.
Ok video is uploading. I test it against some ok optical adheasive. I might have to upload it when I get home. I made it to show that the stuff was fresh from the vial for the Whitestone and the optical adhesive I used was crap and it was expired. Here are some pics of it at 380x.
And I must say. The stock adhesive I dont think is optical. Because this was some pretty cheap optical adhesive and as you can see it's better.
Phone messed up and did a double post. Please delete this post.
Showing delamination at 380x proper adhesive won't do that. It just fails. This Dymax also made a stronger bond and it was even expired. Also note the optical propertys of it even failed are much better then the delaminated oem.
I am trying to understand but I have no idea what the pictures mean. Please explain briefly?
Bought a 2-set of Whitestone Dome for my Note 9, and I installed the first one and for me, it was perfect..? I made the mistake of using the Gear VR with the old adaptor (Note 8 fit) that puts pressure on the bottom part of the screen, so I got the bubbles effect on a tiny horizontal strip around 1mm high by 10mm wide. But other parts of the protector are amazingly smooth. I don't understand what is not ideal here. I believe you are warning us about something that is ****ed up, I just don't understand what..?
EDIT: also please recommend the good enough adesive, if possible at all, available at amazon.co.jp too.. I can use the second glass from the 2-pack
Will the Whitedome light suffice?
@gamekill, the left image shows the problem with the whitestone adhesive. Can you see the spiderwebs already? That is what I was getting. Whitestone sent me a replacement, but I had to pay for shipping (12 €) which I regret for doing. Their excuse is to blame the user.
@bignazpwns, how difficult is to remove the screen protector if you use a stronger UV adhesive? This whitestone one comes out very easy.
would like to know what kind of adhesive you recommend when you find it
alher591 said:
would like to know what kind of adhesive you recommend when you find it
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I second this!
Little tied up at work so ill do some more testing this week. Company I work for is a huge player in the 5g market so we're pretty busy. The picture shows delamination. That's what happens if you push on it. The adhesive does not fail because it's like a gel. It will streach. That give you that webbing or bubbles as some call. Stronger adhesive fully cured won't streach. You can push and you won't get any delamination. It will hold until the adhesive fails. So with your gear VR that part pushing on it would not happen with high quality optical adhesive. Keep in mine that line is 100um. The slide each line is 10um. So looking at a gear VR you are getting some distortion with the oem adhesive. Pixels on the note 9 are red 22um blue 24um and green 14um. So using a gear VR with the screen and oem adhesive the picture will not be as sharp due to the low quality of the adhesive. Will it be a huge impact? Probably not but it will be there and under magnification you can really see how poor the adhesive is. Under magnification the adhesive not being optical quality acts as a defuser for the light. Look good until you start to add magnification. I haven't looked at it with a gear VR because I don't have one but I know what optics they use for hmd's and you will start to see that it actas as a defuser.
Adhesives I'll test a few we got here and get some samples and test them. Removing even with a stronger adhesive should be fine. I don't know of the protector will come off in one peice but it when I poped the slides apart it wasn't like the Whitestone's oem that was like tar. This was a hard snap at the point of the adhesive failing then it lifted off.
I got a spare done screen protector. I'll clean that up and run some adhesive removal test on it. The oleophobic coating on the note 9 will help with that removal.it won't be as strong as a pure glass to glass bond like on the slides. But it can be removed. And we use methonal to help remove it on some tiny fiberoptic lenses.
But as soon as I can I'll get to more testing. Grade some adhesives on holding power. We have a machine that can mesure the force required to break that bond. And if tell you what adheasive to use if you want something like the strength of the oem or if you want something a little stronger for a case that likes to press against it.
I should have some time this week to do some test and let you know know what adhesive to order and where to order it. I'll be using the oem Whitestone dome light to cure it so my results will be the same you can get at home.
Batas said:
[MENTION=3255110](...)the left image shows the problem with the whitestone adhesive. Can you see the spiderwebs already?(...)
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Yes, on a thin horizontal area at the bottom center part, right above the USB port. That is where the Gear VR connector pushed against the screen.
bignazpwns said:
(...) with your gear VR that part pushing on it would not happen with high quality optical adhesive(...)
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It would be nice indeed to use a better adhesive and not have that problem!
I have a question. If we use a stronger adhesive and when time comes you'll break the protector and if we try to remove the protector, will it damage the original glass in the removal process?
I'm also interested i. This because my current protector lost some adhesives on the curved edges.
Any update? ?
worldsoutro said:
Any update? ?
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Pretty tied up at work. I'll get more info in a day or two. I did find some adhesive if you guys never want that screen protector to come off lol.
Ordered some samples to test so soon as those get in I'll start testing those.
bignazpwns said:
I did find some adhesive if you guys never want that screen protector to come off(...)
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That is my concern. Screen protectors are supposed to be replaceable if they break. If when they get broken or removed,the original screen gets ruined, it is meaningless.
Also, if an adhesive is super strong, wouldn't if make the protector grip so strongly to the screen that if the protector shatters, the screen gets shattered too?
gamekill said:
That is my concern. Screen protectors are supposed to be replaceable if they break. If when they get broken or removed,the original screen gets ruined, it is meaningless.
Also, if an adhesive is super strong, wouldn't if make the protector grip so strongly to the screen that if the protector shatters, the screen gets shattered too?
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That's using our stuff for a permanent bond lol. I got some other stuff here that's about 40% stronger then oem but I was able to get it off no problem. I ordered the liquid version of it we use a gel version. Same adhesive ones just a gel. I'll get it on the. Pull it off and let you guys know how it is.
End of the year and the upcoming 5g were pretty busy here.
ravijob said:
You mean can't get it off like in this video?
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It's about bond strength. I got some stuff that's better then the oem. I can peal it out. Then I got some good stuff that holds 10x stronger then the oem...that will come off...with a ton of force. So I think I found the sweet spot. Checking out a gel version to see how that goes and if it will offer some impact resistance why still maintaining touch sensitivity.
When I pick the winner I'll do a video installing and the. Removing it to show everyone. For the love of God don't just put some on. Most atlre permanent and if you don't know what the propertys are just going with optical uv adhesive you will get something for the fiberoptics industry thats used to hold lenses on fibers.
Has anyone else had a problem with using the sensor after applying the Whitestone glass screen protector? Is there a way to install it to make this better?
You should reregister your fingerprints after installing any screen protector. + you can turn on touch sensivity. (under display settings)
I noticed after going from my Spigen screen protector (had a glass feel but is a soft film) to the Whitestone Dome Glass on my S22 Ultra, I definitely have to press down harder (pretty firmly and no real wiggling of the thumb seems to work best) and use more full on thumb to get it to register properly. It takes ever so slightly longer to register and unlock for me than compared to the Spigen protector, but I do like the Whitestone Dome Glass more overall.
Putting on the WSD had no impact at all on my FP sensor. It was a bit finicky before and exactly the same after. I had found before I put the WSD on that it is 100% perfect every time if I moisten my thumb. Same after the WSD. With a dry thumb, most times it gives me the message "Cover the entire sensor" or "Press harder".
Things I did to help avoid any further degradation after install. During installation, pressed on the sensor area for about 30 seconds after the first cure and just before 2nd cure. Re-register prints after the WSD install. Set touch sensitivity on. Registered my thumb twice. After the install the FPS was exactly the same as before the install so no impact I can see. It is just that this FPS does not like dry prints. Moisten and many people find it works perfectly. I have found that I don't actually have to wet or lick my thumb, just breathing on it once is enough.
Because I generally use face ID to unlock, the FP is not a big deal to me. When I use an app like banking or Google Pay that require FP unlock, I do the breath on the thumb first and it usually works immediately.
4 - Fix Fingerprint ExperienceGo to Settings, Biometrics and security, more biometrics settings:
- Turn off "Show unlock transition effect"
Go to Settings, Biometrics and security, fingerprints:
- Turn on "Fingerprint always on"
- Turn off "Show animation when unlocking"
- Set battery usage to "Unrestricted" for "com.samsung.android.biometrics.app.setting".
- Disable app optimizations for "com.samsung.android.biometrics.app.setting".
Do OtterBox cases and defender cases work well with this screen protector?
Want to know before I buy the device. Thanks
this.guy.lol said:
Do OtterBox cases and defender cases work well with this screen protector?
Want to know before I buy the device. Thanks
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I'm using an Otterbox case with Gadgetshieldz screen guard and it fits perfectly because I got the case fit protector!
revned911 said:
Has anyone else had a problem with using the sensor after applying the Whitestone glass screen protector? Is there a way to install it to make this better?
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Next to redoing the scanning of the prints, I find that having to dry skin affects it often. See if handcream or just moisten the finger a very little helps.
Mario919 said:
Next to redoing the scanning of the prints, I find that having to dry skin affects it often. See if handcream or just moisten the finger a very little helps.
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Yes, as has been described before, I find just breathing on my thumb is enough to make it work perfectly every time.
A tip I learned a while ago was when I first cure using the uv light and remove it from the jig is to gently press down where the fingerprint scanner is before 2nd curing which in my experience certainly helps.
iam using ARMOR SUIT screen protector, work just fine
https://www.amazon.com/dp/B09RZMCLWP?psc=1
BandOfBrothers1 said:
A tip I learned a while ago was when I first cure using the uv light and remove it from the jig is to gently press down where the fingerprint scanner is before 2nd curing which in my experience certainly helps.
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My first install was a complete dud as the fingerprint scanner didn't work at all, even after registering. I tried pressing down on the scanner on my 2nd install and while it worked better, it still only worked about 30% of the time after registering my prints again.
Unfortunately I'm sending my protectors back to Amazon for a refund as neither install method worked for me.
I guess the powers that be at Android are catching on to this. I just got an unsolicited system message with a few suggestions to make the fingerprint sensor work better. The last one on the list was to "try moisturizing" your fingertip. lol! Guess there is not a software fix for this coming anytime soon.
Hi guys, my film is slightly chipped on one side, it doesn't bother using it, do I still have to replace it with another one or do I leave it like this?
visually it doesn't bother me but it worries me about protection if I accidentally take a hit.
babak said:
Hi guys, my film is slightly chipped on one side, it doesn't bother using it, do I still have to replace it with another one or do I leave it like this?
visually it doesn't bother me but it worries me about protection if I accidentally take a hit.
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I personally, can not withstand chipped or cracked screen protectors, as soon as a crack or dent appears, I take the protector off, as it has already worked by absorbing the damage, but that is my opinion…
winoles said:
I personally, can not withstand chipped or cracked screen protectors, as soon as a crack or dent appears, I take the protector off, as it has already worked by absorbing the damage, but that is my opinion…
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Yes, I have already replaced it, let's hope not to spoil this too, I need a better case but impossible to find what I want.
My ultra is now 3 months old. I have the burgundy version. Even though I’ve been particular about cleaning it there is a tiny paint chip on the camera
https://imgur.com/Yb9IkHY
small permanent case markings that look like dust particles.
https://imgur.com/hSyYaMo
tried using one of lens wipes to clean it but it didn’t come off.
I’m curious how phones are holding up for you guys.
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
AlphaTekk Epoch said:
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
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I actually didnt notice these small dots. Looked pristine to me but when I was cleaning and saw them in direct light it was noticed. What color do you have? Can you share a photo of the bottom of the phone?
BrokenBee said:
...there is a tiny paint chip on the camera
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Could you please mark it, it looks ok for me.
ZXR said:
Could you please mark it, it looks ok for me.
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8 o’clock to the laser autofocus. Small white spec.
Any chance you can post a photo of the bottom of your phone?
Attached.
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
ZXR said:
Attached.
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Ah seems like you have it too slightly?
volcolm said:
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
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Well I’ll be doing that next time. Already removed em
I was actually surprised how easy the screen has gotten a ton of small little scratches, suppose its my fault for hating screen protectors and cases, finally started using Whitestonedome screen protectors and currently using the latercase.
Surprisingly the back of my phone still looks brand new
Mine is good so far. It comes out of the case every other day and it and the case get a wipe down with a damp cloth. Then dried with a microfiber cloth before going back in the case.
If you leave the phone in the case for long periods of time, abrasive particles will get in between the phone and case and the damage begins.
Mine is doing great. I treat it like my car; I use it as designed, clean it occasionally, and do a little maintenance every so often.
BrokenBee said:
Ah seems like you have it too slightly?
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I would say no. If you think of this single spot on top, it was most likely a one dust particle.
ZXR said:
I would say no. If you think of this single spot on top, it was most likely a one dust particle.
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They actually look like dust particles on mine too. They might seem less pronounced given your colour though. Mine wont wipe off completely.
I have the Black one and no scratches toll now (using without case) but camera has small Spot... The white one with no paint on the shell from my friend ist perfekt till now... Think next time i go for white
Put an Otterbox on the device right away but not a screen protector. The screen is extremely prone to micro scratches which can only be seen when screen is off, or with very low backlight and dark image (I've had the device a month an already some prominent micro scratches) . Awaiting screen protectors in the mail. This is a bummer as previous versions of gorilla glass stood up better to micro scratches (never had nearly the micro scratches on my S20 which I ran for 2 years without screen protection) . Pay off I guess for having better shatter protection.
Iv been running case with a naked screen ever since I realized that every protector ive tried affects either swipe typing and more so Spen responsiveness. Thank God tmobile allows you to add insurance to phones they offer regardless if it's bought from them or 3rd parties. The phone is just way to smooth for any obstructions for me.
no scratches