how do I turn off a phone with a broken screen? - Google Pixel 3 Questions & Answers

I have a weird problem. Last week I smashed the my Pixel 3XL at the gym when a weight fell on it. I contacted Assurion (insurance) immediately and they replaced the phone the following day. I have 15 days to return the smashed phone. The problem is that the phone was at 98% when I smashed it and it's damaged in such a way that I can't turn off the alarm at 6:45 am on weekdays. I can't even lower the volume. I long-press the start button and it resets the phone but does not turn it off. Any other Android phone would allow me to remove the battery but I can't do that on the Pixel-or can I? Currently, the phone is at 35% battery but I have to send it in the next few days or I'm going to get dinged another $300 in late penalty fee.
Damn this good battery, it's been six days and the battery went from 98% to 35%.
Any ideas?

semperlux said:
I have a weird problem. Last week I smashed the my Pixel 3XL at the gym when a weight fell on it. I contacted Assurion (insurance) immediately and they replaced the phone the following day. I have 15 days to return the smashed phone. The problem is that the phone was at 98% when I smashed it and it's damaged in such a way that I can't turn off the alarm at 6:45 am on weekdays. I can't even lower the volume. I long-press the start button and it resets the phone but does not turn it off. Any other Android phone would allow me to remove the battery but I can't do that on the Pixel-or can I? Currently, the phone is at 35% battery but I have to send it in the next few days or I'm going to get dinged another $300 in late penalty fee.
Damn this good battery, it's been six days and the battery went from 98% to 35%.
Any ideas?
Click to expand...
Click to collapse
If the keys still work, press and hold the power and vol down for 15 seconds, then release both. Then press vol down once. Then press power.

Related

Should i be worried?

Hu guys. Long story short. I was out for awhile yesterday and when i got home i could not connect to my wifi. I tried turning wifi off and back on but it would not even turn off! When i toggled wifi to off nothing would happpen..................almost as if it got 'stuck' and also some apps started randomly forced quitting. I turned the phone off and back on and all was fine again
Then last night i woke in the middle of the night and hit the power button to wake the phone so i could check the time but the phone didnt respond. Puzzled i figured i must have turned the phone off accidentally so i pressed again but this time holding the button down as if to power on the device but again, nothing! I started getting worried at this stage and eventually though wait, the battery must be dead (no idea how but it must be) but when i plugged in the charger again nothing happened! It was as if the device was literally dead! I went back asleep and figured i would just have to bring the phone into the store i bought it from and hopefully be given a replacement but when i woke up this morning i decided to hold the power button and the volume button (a hard reset?) anyways the phone vibrated as if to be revived back to life and then powered on and has been fine ever since??
Should i be worried or what? Anyone have any ideas what happened? I can honestly say i havent tampered with the phone or tried to root or anything like that so i have no idea what happened! Iam just worried incase its a problem with the device as i have it around 3 weeks now and i think it has to be returned as faulty within 31 days to get a replacement! The weird thing is, its working fine again now with no issues?
if it's the sleep of death whilst charging, try a free app called safe charge from the store - admittedly, this doesn't account for the wifi issue though - I'd roll with it, but then take it back if there's any recurrence - 12 month statutory guarantee minimum presumably?
deepershades said:
if it's the sleep of death whilst charging, try a free app called safe charge from the store - admittedly, this doesn't account for the wifi issue though - I'd roll with it, but then take it back if there's any recurrence - 12 month statutory guarantee minimum presumably?
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Click to collapse
It wasnt while charging! Its as if the phone just died for no reason and wouldnt respond to anything until the following morning when i did a rest i think its called ( press the power and volume button together) Hopefully its not a serious problem as Vodafone are difficult to deal with when it comes to faulty handsets! I was told before the device has to be returned as faulty and confirmed THREE times before they will give you a replacement! In other words iam not entitled to a new phone . Iam only entitled to have it sent away for repair (which can take 2/3 weeks) and ive no insurance so not entitled to a replacment phone until it comes back! They will only hand out a new phone if the current one is verified as being faulty after THREE attempts to fix the issue! This is what i was told at least although i was told this 3/4 years ago
Blaalad12 said:
It wasnt while charging! Its as if the phone just died for no reason and wouldnt respond to anything until the following morning when i did a rest i think its called ( press the power and volume button together) Hopefully its not a serious problem as Vodafone are difficult to deal with when it comes to faulty handsets! I was told before the device has to be returned as faulty and confirmed THREE times before they will give you a replacement! In other words iam not entitled to a new phone . Iam only entitled to have it sent away for repair (which can take 2/3 weeks) and ive no insurance so not entitled to a replacment phone until it comes back! They will only hand out a new phone if the current one is verified as being faulty after THREE attempts to fix the issue! This is what i was told at least although i was told this 3/4 years ago
Click to expand...
Click to collapse
You're not entitled to a new phone - you could well get a repair or a refurb. Are you sure you've not enabled stamina mode, or one of its variants, and it was just offline overnight?

Won't power on

My myTouch worked for a really long time, even while overclocked. Today, when I was playing a game (Minecraft) it gets much hotter than normal. So I place it on my fan, just a floor fan, to let it cool down. Once it's cooled down, I resume my game. Out of nowhere, it just freezes and shuts off, then restarts, then turns off again once the BIOS splash goes away. It doesn't power on until I press the power button, then it only runs the BIOS splash and shuts off again. I try again, and it powers on to the boot screen, and then it shuts off again shortly after. I try it again, then just BIOS. And yet again, then a successful boot after letting it charge for about 10 minutes. I take a shower and when I come out it works fine, but 10 seconds into use, while I pressed the Bluetooth notification drawer widget button, it freezes and shuts off. From here on, it won't power on at all. I plug it into computer, nothing. All that works is the dim red LED on the trackpad. I press the power button, trackpad light turns on for a few seconds, then off. I press again, turns on for a second then off. When I hold the power button, the light is on and blinks every 10 seconds. No key combos work. Charge light does not come on when plugged in to either computer or wall charger. Any fix for this?
Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!
demkantor said:
Not a fun situation, very possible your emmc is fried but there is a chance its just the battery. Let it charge overnight and if possible test a new battery
But there is a high likelihood you're going to need a new logicboard
If you're after a new device I do have a few oneplus one invites left...
Best of luck!
Click to expand...
Click to collapse
I have a very similar problem, i recently came across the mytouch 4g slide in the closet and remembered that it died due to charging overnight, 2-3 years ago lol, well the phone still does what it did after it died, no vibrations screen etc, the only sign of life is the two red lights one at the top left of the screen and the trackpad, could this be just the battery that got fried that night? Should of gotten this fixed those years ago but just got a new phone instead.
Possible but could also be a sign of a bad logic board
I have an extra one if any of you want it, not selling it, I can just mail it to ya, PM me about it, whatever. It's got moderate chips and dents, but works fine except sometimes the soft keys don't always work and you have to restart the phone. It has the latest CWM recovery and the latest 4.4.4 ION ROM. No SD card ships, but baseband and all wireless works, but uh, it's SIM locked and S is still ON. Bootloader is unlocked. I'll give you an extra screen and an extra battery, too.
I fixed the one I posted this thread about after I realized I could buy a new motherboard directly from HTC with a few hidden strings pulled (I'm just that special) and before that I ordered the one I'm talking about now that I'm trying to get rid of on Amazon.
So, yeah. best way to fix one is to get a new motherboard, the one from HTC's old stock warehouse that I got took a week or so to ship, and I cracked the casing opening it and almost ripped a connector ribbon, and I also think that this phone surpasses the G1 as the most mechanically intricate device I've disassembled. I've done a few, but man, this blew the top.

Phone shut itself off....

I took a nap today, and my phone had 60 percent. No background processes going or anything but the phone shut itself off anyways. Refused to turn back on or register that it was being charged when I plugged it in. I had to hold both volumes and the power button to hard reset it in to recovery (which is stock) to get it to power back on. Is there a fix for this or should I take the phone back and try something else? I haven't even had it a full 24 hours yet.
Something almost exactly like this happened with my HTC One X, after restarting it got stuck on boot... Eventually it would just show a charging light sometimes. Had to get the motherboard replaced.
On the other hand I have heard a bad battery can cause similar problems.
Just get it replaced, better safe than sorry.
Yea I just left the verizon. They pronounced my phone DOA. So they're giving me a brand new in box replacement but I have to drive to the only location in Colorado that has any white ones in Stock lol.

Phone died while charging, won't turn on, non-responsive

Phone was working fine at around 7% earlier today when I plugged it in to charging (worked at this time) and went-on playing Civ5 for about 40 minutes. When I grabbed it after that that screen was black and the phone was non-responsive. No charge icon when I plug it in and vol up+down + power doesn't work, nothing works , any help would be appreciated.
Note that I dropped my phone into clean toilet water about 2-3 weeks ago but after vaccuming it and leaving it dry for 30 hours it worked just fine. I don't if this (battery dying?) is related to it.
What should I do? I have plugged it into charging and will leave it so till tomorrow (around 10 hours) and try to turn it on then. If it doesn't turn I will open up the back-cover and look if the battery have corriosoned or anything (is it even possible after barely 2 weeks).
I was thinking about swapping battery if the phone doesn't work after all that too. What is the difference between a LG 2500w D820 battery meant for N5 and an original BL-T9? This is an legit Swedish seller so this is no fake batteries.
How big of a chance is it that the phone will work after me changing the battery if it doesn't work again by tomorrow?
**** I hate this phone but no money to change it.
I have no warranty. My mom who also have an exactly the same N5 has a warranty but I don't think I can use it...and either-way I have opened up the back, it has been in contact with water etc etc so the warranty is void anyway.
****

Thought my Note 5 died this morning, 4 hours later got it working again

First thing this morning, my Note 5 was working fine. Used the navigation to get to the house I was working at today, as well as simultaneously using Autoguard dash cam app. I got to the job, exited the navigation and Autoguard, got out of my van, holstered the phone.
About 15 minutes later, I try to use my phone to take some pictures, but nothing would happen. Black screen. Couldn't restart by holding the power button. Tried getting into both recovery and download modes. Plugged in the phone to see if it would charge. I was getting absolutely nothing. It was like my device had just up and died. I just kept wondering, could the board have been fried or maybe the battery shorted?
I was dreading the thought of seeing if warranty would cover the device, even after having it for only 5 months. I've been screwed before by the insurance and warranty service on other phones. Making me pay the deductible for a new device, and them claiming that there was water damage, showing me the "damage", when it's obviously a fried board and the moisture sticker isn't activated.
But anyway, lunch time rolls around. I go sit in my van, start pressing the buttons again. Still no restart, still no recovery, but then I try download mode, and viola. Device got into download mode. I canceled out, and the device rebooted normally. I was at 100% power when I got to the job site, and after roughly 4 hours later of it being unresponsive brought it down to 60%.
My mind was put at ease. Charged up normally afterward. The rest of the afternoon there were no more hiccups. Has anyone else ever had something like this happen?
needmymorningcoffee said:
First thing this morning, my Note 5 was working fine. Used the navigation to get to the house I was working at today, as well as simultaneously using Autoguard dash cam app. I got to the job, exited the navigation and Autoguard, got out of my van, holstered the phone.
About 15 minutes later, I try to use my phone to take some pictures, but nothing would happen. Black screen. Couldn't restart by holding the power button. Tried getting into both recovery and download modes. Plugged in the phone to see if it would charge. I was getting absolutely nothing. It was like my device had just up and died. I just kept wondering, could the board have been fried or maybe the battery shorted?
I was dreading the thought of seeing if warranty would cover the device, even after having it for only 5 months. I've been screwed before by the insurance and warranty service on other phones. Making me pay the deductible for a new device, and them claiming that there was water damage, showing me the "damage", when it's obviously a fried board and the moisture sticker isn't activated.
But anyway, lunch time rolls around. I go sit in my van, start pressing the buttons again. Still no restart, still no recovery, but then I try download mode, and viola. Device got into download mode. I canceled out, and the device rebooted normally. I was at 100% power when I got to the job site, and after roughly 4 hours later of it being unresponsive brought it down to 60%.
My mind was put at ease. Charged up normally afterward. The rest of the afternoon there were no more hiccups. Has anyone else ever had something like this happen?
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Click to collapse
Yup, has something similar happen to mine. Locked up just like yours while it was in my pocket. No response to anything, even plugging it in to the charger. Just had to hold volume down + power. This is a soft reset and is like a battery pull. Try it out if you have this problem again.

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