Suddenly buttons and touch don't function - OnePlus 7 Pro Questions & Answers

Strange problem that happened to me twice:
The power and the volume button stop response, I can open the phone with fingerprint but the touch does not function, so I don’t have any option to use the phone. The only way I found to use the phone is to get a phone call, this wake up everything.
I am not sure, but maybe this problem happened whenever I have no cellular reception.
Had anybody faced such problem?

Update: it happened also when I tried to run AOD. So seem that something is overheated whenever the phone work hard for long time.

Related

Weird Fuze Power Button Issue

I have been experiencing a periodic problem where the screen on my Fuze will be on, and it will not dim or go to sleep. Even if I press the power button it does not shut off. So the screen stays on completely and will, of course, eventually wear the battery down. While this is happening, it is not frozen - I can still use TF3D. The only way to get the screen to go off is to do a soft reboot, after which it will perform normally (including the power booting working like it should). This happens about once a day.
This generally seems to happen when the phone is charging. When I unplug it, the bar at the top still shows the phone as connected to the power. I also notice that the battery seems a little warmer than usual at the times when charging causes this to happen.
In searching the forum I found one other user who had this issue, but did not see any fixes. Coincidentally or not, that other user was using Blackberry Connect, which I am also.
Anybody else have this problem? If so, any proposed solution?
While I am at it, I have a Blackberry Connect issue as well. The phone will periodically (usually, but not always, in the middle of the night) just stop receiving Blackberry Connect e-mails, even though everything in the Blackberry software looks normal. Again, I need to soft reboot to fix it. If anybody has experienced this or has a solution, it would be helpful also.
Thanks in advance.
my button seams to have quit working all together, soft reset doesnt help, tryed the hard reset mabe im,doing it wrong. it never ressets data basicly has the same efect as a soft reset.
not sure if its a hardware or software issue at this point. it randomly pops up the are you sure you want to quit txt.
Battory compleatly drained overnight, put it on chager and power button works again. No settings where lost that i see, kind of rules out a hardware issue.

HTC Touch Pro power on button problem

Hi guys, I find this quite annoying and wish there is a mod for this. I don't know about other HTC Touch Pro owners but i find my fone quite sensitive.........it's "EASILY" turned on by a single "SHORT" press of the power button.
I didn't even hold it for 1 second, if i suddenly press or tap on it really quick, for not even a second, it turns on.
In case ppl don't understand and tell me that maybe my fone was on in the first place but just have the backlight off, and with a single tap on the power button, the backlight goes back on again. I knew that already. But what the problem really is, is that it's totally off, and when i tap the power on button, it turns on, i.e it vibrates and shows the welcome screen and all that other startup animation.
Is there a way to increase the delay of the finger-press on the power button? Coz it's so annoying that it gets turned on when i don't want it to, especially since this fone's weakness is that it hogs battery even though i've already applied tons of tweaks etc to lower the performance and increase battery life......
Oh and i have another problem, i find the signal kinda weak, is there a program or tweak to increase the signal?? Coz on my old phone Sony Ericsson W950i, the signal is great and I never have bad signal problems with it. But using HTC Touch Pro, i have this problem. This only happens when i'm at Uni, but it's not like they have bad reception or signal blockers there like how schools or colleges have. Just that when i'm inside buildings and there're tons of other buildings around, i can't send the txt coz of bad signals and it's bloody annoying, but using my W950i works fine.....
also I noticed that when i type a txt message using the hardware keyboard, it seems to fail to send most of the time, but only when i'm in UNI. But if i switch to the software keyboard, the one that you use ur fingers or stylus, then when i send the message it often works compare to using hardware keyboard.......any ideas?
Problem No 1: Try Touch Lock Pro
Problem No 2: Try to burn the newest RadioROM.
thx but i'm not trying to lock my phone, so i don't think TouchLock Pro is what i need.......
My Raphael turns also on after pressing the power button for a little few moment. With touchlock Pro you can prevent that you mistake your Raphael. I hope you can understand what I write in my "own" english
Ok so i've got it installed now and went through all the settings but couldn't find anything that can delay the power-on button press, I still have this problem. The app is a screen-lock app, there aren't any options regarding to power-on delays.......
plz tell me what settings etc to use.
I've never said that you can fix your problem with TouchLock Pro. With this you prevent to use your Raphael when you press your power button accidentally.
ya but that's only useful when my fone is on and it locks the phone but i'm trying to prevent my fone from turning on in the first place if i accidentally press the power on button for not even 1 second, because then it will turn on and i don't want that.
same problem here...the phone I thought I had turned off was back on, because accidently it got touched by something else in my luggage.
The only solution which to me is unsatisfactory, is to take out the battery so that it cannot power up.
C'mon...there has to be a better solution than this, no???
jewelkobayashi said:
same problem here...the phone I thought I had turned off was back on, because accidently it got touched by something else in my luggage.
The only solution which to me is unsatisfactory, is to take out the battery so that it cannot power up.
C'mon...there has to be a better solution than this, no???
Click to expand...
Click to collapse
wow yay finally someone else other than me also report having the same problem, boy am i glad to know that i'm not the only one having this problem, i thought it was just something wrong with my fone and not all HTC Touch Pros....
i can't believe there aren't any results on Google, no forum discussions or solutions to this whatsoever. Also, nobody seemed to report this problem or come up with a solution on XDA as well as other forums i use like PPCgeekz or WMusers etc.........which is odd considering how this problem is quite annoying, that if u suddenly power on the fone by accident, it can drain battery life and god knows HTC Touch Pro has a crap battery life.............
I think that htc has done a bad job testing the powerbutton on the tp2.
There are some other things like weith, thikness and batterylife that could be improved but the powerbutton issue is realy a BIG bug.
Why they didn't make a slidebutton or a timeout between push and activation?
A dobble tap on the powerbutton could also be a solution.
The next rom shoold have a improvement about this button.
People, please react on the powerbutten problem so someone can fix this.
Thanx
jewelkobayashi said:
same problem here...the phone I thought I had turned off was back on, because accidently it got touched by something else in my luggage.
The only solution which to me is unsatisfactory, is to take out the battery so that it cannot power up.
C'mon...there has to be a better solution than this, no???
Click to expand...
Click to collapse
Leaving the Touch Pro (Raphael) for some minutes without battery will stop the clock. So, when you put back on the battery and power up the device, the clock will display the wrong time. The time when you remove the battery.
This is hardware related.
Can produced different symptoms though.
Facts Behind the Power Button
If take a look at the inside of the powerbutton, there are 2 points making contact when you press the button. If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "QuickShutdown" message.
But, if water/alchohol/liquid gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
As a result, despite the fact that you hit hibernate/sleep/suspend on the hardware power button = yes, the screen fades to black. But IT IS STILL ON. That explains the battery being drained.
Solution:
Open the phone hardware. Clean the power button connector manually.
Disassembling Instructions:http://www.pdacenter.ru/razborka/htc-touch-pro/
Power Button Connector: http://kudryashovda.ru/content/ne-rabotaet-knopka-vklyucheniya-na-htc-diamond
off / on / off on
i heart everyone talking about the sleep of death and to be honest, i havent really experienced this, but i definatley do have an intermitent power on and off button problem on my touch pro 2.
i read on some other forum that it could possibly be the slider that is casuing the problem. but to be honest, the button its self feels fine and looks fineand when i does work it works a treat. i havent had any water damage done to it what so ever. so im not sure , i am new too all this self help mobile stuff. so please excuse my ignorance. Ive doen the usual hard reset, button works for a few hours then calls it a day. soft rest, was working up until this week. i cant get ot to boot up again, while fiddling with the batter and a power lead. but the power button is so intermitent its driving me nuts. id be so grateful if anyone could shine any form of light on this. thanks in advance

Problem with proximity sensor on Moto G

The problem is like this:
SOMETIMES when I call someone, the screen turns off without approaching the phone to my ear. The screen is not turning off by pressing the power button or the volume buttons (I enabled using GravityBox to turn on the screen using the volume keys).
After I end up the call, after a couple of seconds, the phone comes back to normal.
Once again, this behavior appears just SOMETIMES! Usually I don't have this problem!
Any ideas to how so solve this problem?
peslap said:
The problem is like this:
SOMETIMES when I call someone, the screen turns off without approaching the phone to my ear. The screen is not turning off by pressing the power button or the volume buttons (I enabled using GravityBox to turn on the screen using the volume keys).
After I end up the call, after a couple of seconds, the phone comes back to normal.
Once again, this behavior appears just SOMETIMES! Usually I don't have this problem!
Any ideas to how so solve this problem?
Click to expand...
Click to collapse
I wouldn't worry too much about it, its just a glitch, it happens to me sometimes too , when i put it on speaker and i get close to the phone , the screen turns off and it comes back after a while. it doesn't bother me too much. It might be that the sensor is too sensitive. Have you tried a custom rom ?
This issue happens to my son's phone too.
Anyway, it shouldn't be random, please double check if it happens ALWAYS after a phone reboot, this is the behaviour of mine
I want the moderator to ban me.
display issue
Hello,
I have started to face the same issue mentioned above.
On googling I came across the motorola forum (google search: Moto G Proximity Sensor Software Issue)
It seems the issue is being discussed there and apparently they need more moto g users with this issue to help them out solve this.
On using z device i noticed the proximity sensor value stuck at 3 with no change covered/not covered (sensor) [Phone running without restart for 6+ hours]
After restarting the phone the sensor value in z device changes. 100 (uncovered) to 3 when covered.
I will keep checking this every few hours to see when does the proximity sensor stop working without restarting the phone. (uptime)
Can the DEV's here help us out? looks like Motorola may take some time in finding a solution to this issue.
This seems to have went away with 4.4.3 and the new Dialer app.

Power button / Screen Wake Suddenly don't work

Hey guys,
strange and frustrating problem. I was using my phone pretty extensively today (although nothing crazy), mostly thanks to Pokemon Go. Tonight after using my phone normally, I went to press the power button to turn the screen off and nothing happened. I was able to reboot (by changing one of the long-press actions to bring up the power menu via GravityBox) and then was unable to power on the phone. It seems like my hardware power button has suddenly become unresponsive. This leaves me unable to power on/off the phone, including booting into the bootloader. Also, I seem to be unable to wake my phone up by double tapping the screen or swiping up.
The phone otherwise functions fine. If I get a notification, the screen wakes up and I can use the phone. Otherwise, the only way I've been able to get into the phone is by connecting it to a computer and issuing ADB commands. The IR blaster functions fine which makes me think it's not the hardware button?
Has this happened to anyone else before? Can the power button just break like that without any water / physical damage? The fact that I also can't wake the screen makes me think it's a software issue. One other thing I suspect is that my phone abruptly died yesterday (battery died despite software thinking it still had juice left). In the past, with the modified kernel / rom, this has resulted in some nasty issues, including 4G not working and the Android system process basically exploding. I thought I lucked out when I powered it on after that, but maybe it just took a day for this issue to manifest itself.
I'm going to make a NANDROID backup and try flashing a few different things to see if I can fix it. I'll post my progress here.
Current build:
- Verizon M8, S-OFF
- TWRP
- Android GPE 6.0 (MRA58K.H13)
Edit: I haven't been able to find a fix. I'm a bit afraid to try a full RUU since I can't use the hardware keys to reboot into the bootloader should something go wrong. It may just be that my PWR hardware button is f'd which really sucks. I'm not sure I'm up to cracking open the phone to fix it. In the meantime I downloaded an app called Gravity Screen On/Off which uses the phone's proximity sensor to wake the screen up and it seems to work ok for now.

Backlight on, no image

Hi guys,
I am experiencing the wierdest thing on my brother's Xperia Z3.
2 days ago, the phone randomly stopped showing images on the screen, but the backlight would still switch on and off as normal when pressing the power button. If the phone is restarted in this state by using key combos, the Sony logo won't even show up. This problem started intermittently, but now it does this for a much longer period. The issue would usually occur after the phone being locked, or if it were being used, the screen would show horrible distortion on the bottom half and become non-responsive until the screen switched off and any attempt to switch it on would be make the phone behave as described earlier.
I used to be able to make the image work by plugging in the USB cable, but this method seems to have stopped working, or at the very least has a really low success rate. I have tried all the soft reset methods: Power+VolUp, yellow button in the sim tray, none of those work for me.
I have just stopped short of reflashing the phone with Flash Tools.
Has anyone had this problem before? It is really confusing me as to whether this is a software or hardware issue.
Any suggestions?
I reflashed the phone using Flash Tools and the phone is still behaving the same way; just the backlight is turning on. Besides that, the phone seems to be making the correct noises and responding to the USB cable. Anyone have any ideas? Could it be the screen itself? I'm worried that it may be the motherboard.
Ok, I found something that works. If I hit the device with my hand on the back or the screen a few times, it seems to bring the phone back. My suspicion is either a loose screen connector or something on the motherboard. I'm not really comfortable with opening the phone up, so this is going to be my go-to solution. Hope this is able to help someone.

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